116 Baylor Scott White Medical Center jobs in Carrollton

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
This position is full time (40 hours / week), Any day of the week. Employees are required to work any of our 8-hour shift schedules during our normal business hours 8:30am-5:00pm Pacific (Department is 24 / 7). It may be necessary, given the business need, to work year - round, occasional overtime, weekends, and holidays.
We offer 6 weeks of paid on-the-job training. The hours of training will be 8:00 AM - 4:30 PM PST.
If you are located in Eastern, Central or Mountain Time Zones, you will have the flexibility to work remotely* as you take on some tough challenges.
**Primary Responsibilities:**
+ Meet the performance goals established for the position in the areas of patient satisfaction, accuracy, quality, and attendance.
+ Meet department standards to adherence metric.
+ Adherence metric is evaluated daily.
+ Consistently exhibits behavior and communication skills that demonstrate Optum's commitment to superior customer service, including quality, care, and concern with every internal and external customer.
+ Multi - task utilizing double monitors for data entry, phone etiquette, and use of resources while maintaining proper guidelines.
+ Provides services to internal and external customers involving the exchange of complex and sensitive information while acting as patient advocate.
+ Assists other Patient Support Center Representatives and Supervisors with daily paperwork load as needed to resolve and / or document patient issues.
+ Recognizes financial, medical, and legal risks based on data collected during customer interactions and follows appropriate procedures.
+ Utilizes Optum systems to resolve customer needs such as appointments, authorizations, claims, invoices, eligibility, benefits, appeals, TARs.
+ Translates oral information into concise and accurate written documentation per guidelines.
+ Assists new or potential members in the choice of PCP and supplies general information about medical group.
+ Pages clinicians and assists Telehealth Nurses as necessary (e.g., arranging DME, transportation and HH).
+ Data enters PCP changes into the system and processes paperwork as necessary.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma / GED OR equivalent experience
+ Must be 18 years of age OR older
+ 2+ years of experience with working in a customer service - based role
+ Ability to demonstrate proficiency with using Microsoft suite and other systems to include navigating multiple chat channels within Microsoft Teams
+ Ability to type at the speed of 40+ WPM
+ Ability to work any of our full time (40 hours / week), 8-hour shift schedules during our normal business hours 8:30am-5:00pm Pacific (Department is 24 / 7), including the flexibility to work year - round, occasional overtime, weekends, and holidays based on business need
**Preferred Qualifications:**
+ 1+ years of experience with working in a healthcare setting
+ Bilingual Fluency in English and Spanish
+ Experience with working in a virtual environment
+ Experience in working with multiple computer screens while speaking to customer
**Telecommuting Requirements:**
+ Reside within Eastern, Central or Mountain Time Zones
+ Ability to keep all company sensitive documents secure (if applicable)
+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy
+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 - $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
**_Application Deadline:_** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
This position is full-time (40 hours/week), any day of the week. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours 8:30am - 5:00pm PST (Department is 24/7). It may be necessary, given the business need, to work year-round, occasional overtime, weekends and holidays.
We offer 6 weeks of paid on-the-job training. The hours during training will be 8:00am - 4:30pm PST. **Training will be conducted virtually from your home.**
If you are located within the Eastern, Central, or Mountain Time Zone, you will have the flexibility to work remotely* as you take on some tough challenges.
**Primary Responsibilities:**
+ Meet the performance goals established for the position in the areas of patient satisfaction, accuracy, quality, and attendance
+ Meet department standards to adherence metric
+ Adherence metric is evaluated daily
+ Consistently exhibits behavior and communication skills that demonstrate Optum's commitment to superior customer service, including quality, care, and concern with every internal and external customer
+ Multi - task utilizing double monitors for data entry, phone etiquette, and use of resources while maintaining proper guidelines
+ Provides services to internal and external customers involving the exchange of complex and sensitive information while acting as patient advocate
+ Assists other Patient Support Center Representatives and Supervisors with daily paperwork load as needed to resolve and / or document patient issues
+ Recognizes financial, medical, and legal risks based on data collected during customer interactions and follows appropriate procedures
+ Utilizes Optum systems to resolve customer needs such as appointments, authorizations, claims, invoices, eligibility, benefits, appeals, TARs
+ Translates oral information into concise and accurate written documentation per guidelines
+ Assists new or potential members in the choice of PCP and supplies general information about medical group
+ Pages clinicians and assists Telehealth Nurses as necessary (e.g., arranging DME, transportation and HH)
+ Data enters PCP changes into the system and processes paperwork as necessary
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma / GED OR equivalent work experience
+ Must be 18 years of age OR older
+ 2+ years of experience working in a customer service - based role
+ Ability to demonstrate proficiency using Microsoft Suite and other systems to include navigating multiple chat channels within Microsoft Teams
+ Ability to type at the speed of 40+ WPM
+ Ability to work any of our full-time (40 hours/week), 8-hour shift schedules during our normal business hours 8:30am - 5:00pm PST (Department is 24/7), including the flexibility to work year-round, occasional overtime, weekends and holidays, based on business need
**Preferred Qualifications:**
+ Bilingual fluency in English and Spanish
+ 1+ years of experience working in a healthcare setting
+ Experience working in a virtual environment
+ Experience working with multiple computer screens while speaking to customer
**Telecommuting Requirements:**
+ Reside within the Eastern, Central, OR Mountain Time Zone
+ Ability to keep all company sensitive documents secure (if applicable)
+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy
+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 - $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
**_Application Deadline:_** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO

**Overview**
**Baylor Scott & White Institute for Rehabilitation - Neuro Transitional Rehabilitation**
Dallas, TX
**Neuro Rehab Coach**
**(Rehab Support Tech, Therapy Aide, Caregiver, CNA, PCT)**
**Hours: 6:45 p.m. - 7:15 a.m.**
**Full Time**
**Compensation depends upon candidate's years of experience.**
**Minimum Hourly Pay: $18.00 per hour**
**Benefits of becoming a Neuro Rehab Coach with us:**
Westrive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
+ Health, Dental, and Vision insurance; Life insurance; Prescription coverage.
+ Paid Time Off (PTO) and Extended Illness Days (EID).
+ A 401(k) retirement plan with company match.
+ Short and Long Term Disability.
+ Personal and Family Medical Leave.
+ Tuition Assistance
+ Student Loan Assistance
+ ***Eligibility and effective dates vary**
**Responsibilities**
This position functions under the direction of rehabilitation therapists and nurses to help individuals with a brain injury or spinal cord injury, regain their independence and return home.In this position you will be part of the therapy and nursing team and you will have a key role in helping patients re-learn to walk, talk, dress, cook, and manage their own medical needs. You will not do it for them.
An ideal candidate has a passion for serving and helping others, previous experience in the healthcare field as a technician or direct care provider or in school pursuing a degree in related field
**On a daily basis:**
+ Help patients with day to day living activities such as bathing, grooming, dressing, eating, cooking, washing clothes, make their bed, loading the dishwasher, cleaning their suite, etc.
+ Driving patients into the community for medical appointments, community activities
+ Assisting the rehabilitation therapists with patient activities
+ Assisting patients with nurse delegated tasks after completing the training we provide to ensure your competency. These tasks may include taking vital signs, medication administration, and peg tube feedings
+ Additional tasks as needed
**Qualifications**
**Minimum Qualifications**
+ Education: High School diploma or equivalent require
+ Current State Driver's License in good standing required
+ Certified BLS completion required; for new hires, see CPR Requirement Guidelines for New Hires
**Preferred Experience**
+ Previous Neuro Transitional Rehab experience preferred
+ Therapy or Rehab Aide Preferred
+ Certified Nurse Assistant (CNA) or Certified Medication aide preferred
**Additional Data**
_Equal Opportunity Employer including Disabled/Veterans_
Apply for this job ( this job
**Job ID** _333205_
**Experience (Years)** _2_
**Category** _Health Technologist/Technicians - Health Technologists and Technicians_
**Street Address** _3504 Swiss Avenue_

**Overview**
**Baylor Scott & White Institute for Rehabilitation - Neuro Transitional Rehabilitation**
Dallas, TX
**Neuro Rehab Coach**
**(Rehab Support Tech, Therapy Aide, Caregiver, CNA, PCT)**
**Hours: 6:45 a.m. - 7:15 p.m.**
**Full Time**
**Compensation depends upon candidate's years of experience.**
**Minimum Hourly Pay: $18.00 per hour**
**Benefits of becoming a Neuro Rehab Coach with us:**
Westrive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
+ Health, Dental, and Vision insurance; Life insurance; Prescription coverage.
+ Paid Time Off (PTO) and Extended Illness Days (EID).
+ A 401(k) retirement plan with company match.
+ Short and Long Term Disability.
+ Personal and Family Medical Leave.
+ Tuition Assistance
+ Student Loan Assistance
+ ***Eligibility and effective dates vary**
**Responsibilities**
This position functions under the direction of rehabilitation therapists and nurses to help individuals with a brain injury or spinal cord injury, regain their independence and return home.In this position you will be part of the therapy and nursing team and you will have a key role in helping patients re-learn to walk, talk, dress, cook, and manage their own medical needs. You will not do it for them.
An ideal candidate has a passion for serving and helping others, previous experience in the healthcare field as a technician or direct care provider or in school pursuing a degree in related field
**On a daily basis:**
+ Help patients with day to day living activities such as bathing, grooming, dressing, eating, cooking, washing clothes, make their bed, loading the dishwasher, cleaning their suite, etc.
+ Driving patients into the community for medical appointments, community activities
+ Assisting the rehabilitation therapists with patient activities
+ Assisting patients with nurse delegated tasks after completing the training we provide to ensure your competency. These tasks may include taking vital signs, medication administration, and peg tube feedings
+ Additional tasks as needed
**Qualifications**
**Minimum Qualifications**
+ Education: High School diploma or equivalent require
+ Current State Driver's License in good standing required
+ Certified BLS completion required; for new hires, see CPR Requirement Guidelines for New Hires
**Preferred Experience**
+ Previous Neuro Transitional Rehab experience preferred
+ Therapy or Rehab Aide Preferred
+ Certified Nurse Assistant (CNA) or Certified Medication aide preferred
**Additional Data**
_Equal Opportunity Employer including Disabled/Veterans_
Apply for this job ( this job
**Job ID** _333204_
**Experience (Years)** _2_
**Category** _Health Technologist/Technicians - Health Technologists and Technicians_
**Street Address** _3504 Swiss Avenue_

**Overview**
**Baylor Scott & White Institute for Rehabilitation - Neuro Transitional Rehabilitation**
Dallas, TX
**Neuro Rehab Coach**
**(Rehab Support Tech, Therapy Aide, Caregiver, CNA, PCT)**
**Hours:** **6:45 p.m. - 7:15 a.m.**
**PRN (As Needed)**
**PRN Hourly Pay: $22.00 per hour**
**Benefits of becoming a Neuro Rehab Coach with us:**
Westrive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
+ Flexible scheduling
+ Team-oriented and collaborative culture
+ A network of over 50K employees nationwide with advancement and relocation opportunities
**Responsibilities**
This position functions under the direction of rehabilitation therapists and nurses to help individuals with a brain injury or spinal cord injury, regain their independence and return home.In this position you will be part of the therapy and nursing team and you will have a key role in helping patients re-learn to walk, talk, dress, cook, and manage their own medical needs. You will not do it for them.
An ideal candidate has a passion for serving and helping others, previous experience in the healthcare field as a technician or direct care provider or in school pursuing a degree in related field
**On a daily basis:**
+ Help patients with day to day living activities such as bathing, grooming, dressing, eating, cooking, washing clothes, make their bed, loading the dishwasher, cleaning their suite, etc.
+ Driving patients into the community for medical appointments, community activities
+ Assisting the rehabilitation therapists with patient activities
+ Assisting patients with nurse delegated tasks after completing the training we provide to ensure your competency. These tasks may include taking vital signs, medication administration, and peg tube feedings
+ Additional tasks as needed
**Qualifications**
**Minimum Qualifications**
+ Education: High School diploma or equivalent required
+ Current State Driver's License in good standing required
+ Certified BLS completion required; for new hires, see CPR Requirement Guidelines for New Hires
**Preferred Experience**
+ Previous Neuro Transitional Rehab experience preferred
+ Therapy or Rehab Aide Preferred
+ Certified Nurse Assistant (CNA) or Certified Medication aide preferred
**Additional Data**
_Equal Opportunity Employer including Disabled/Veterans_
Apply for this job ( this job
**Job ID** _332668_
**Experience (Years)** _2_
**Category** _Health Technologist/Technicians - Health Technologists and Technicians_
**Street Address** _3601 Swiss Avenue_

**Overview**
**Baylor Scott & White Institute for Rehabilitation - Neuro Transitional Rehabilitation**
Dallas, TX
**Neuro Rehab Coach**
**(Rehab Support Tech, Therapy Aide, Caregiver, CNA, PCT)**
**Hours: 6:45 a.m. - 7:15 p.m.**
**Full Time**
**Compensation depends upon candidate's years of experience.**
**Minimum Hourly Pay: $18.00 per hour**
**Benefits of becoming a Neuro Rehab Coach with us:**
Westrive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
+ Health, Dental, and Vision insurance; Life insurance; Prescription coverage.
+ Paid Time Off (PTO) and Extended Illness Days (EID).
+ A 401(k) retirement plan with company match.
+ Short and Long Term Disability.
+ Personal and Family Medical Leave.
+ Tuition Assistance
+ Student Loan Assistance
+ ***Eligibility and effective dates vary**
**Responsibilities**
This position functions under the direction of rehabilitation therapists and nurses to help individuals with a brain injury or spinal cord injury, regain their independence and return home.In this position you will be part of the therapy and nursing team and you will have a key role in helping patients re-learn to walk, talk, dress, cook, and manage their own medical needs. You will not do it for them.
An ideal candidate has a passion for serving and helping others, previous experience in the healthcare field as a technician or direct care provider or in school pursuing a degree in related field
**On a daily basis:**
+ Help patients with day to day living activities such as bathing, grooming, dressing, eating, cooking, washing clothes, make their bed, loading the dishwasher, cleaning their suite, etc.
+ Driving patients into the community for medical appointments, community activities
+ Assisting the rehabilitation therapists with patient activities
+ Assisting patients with nurse delegated tasks after completing the training we provide to ensure your competency. These tasks may include taking vital signs, medication administration, and peg tube feedings
+ Additional tasks as needed
**Qualifications**
**Minimum Qualifications**
+ Education: High School diploma or equivalent require
+ Current State Driver's License in good standing required
+ Certified BLS completion required; for new hires, see CPR Requirement Guidelines for New Hires
**Preferred Experience**
+ Previous Neuro Transitional Rehab experience preferred
+ Therapy or Rehab Aide Preferred
+ Certified Nurse Assistant (CNA) or Certified Medication aide preferred
**Additional Data**
_Equal Opportunity Employer including Disabled/Veterans_
Apply for this job ( this job
**Job ID** _331398_
**Experience (Years)** _2_
**Category** _Health Technologist/Technicians - Health Technologists and Technicians_
**Street Address** _3601 Swiss Avenue_

As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians and patients. A significant part of our business is acting as the company's sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.
The Program Manager manages the relationships with the manufacturer and Access or Affordability Support Services Division and supervises and coordinates daily workflow of staff within the specific manufacturer program. Additionally, this role provides strategic client management, coupled with virtual program call center oversight and management.
**Primary Responsibilities:**
+ Determine work procedures and expedites daily workflow of specific Client
+ Schedule staff and make necessary changes to reduce overtime to limit company expenses
+ Monitor and verify call center staff phone calls with patients, providers, and third-party payers
+ Review accuracy on insurance and provider communication for faxing
+ Address staff and customer questions and recommend corrective services
+ Update SOPs per client request and/or change in protocol while maintaining version control
+ Collect research and data to compile into reports and presentations
+ Delegated to be the direct point of contact with client
+ Provide product/service information to customers, providers, and fellow employees
+ Provide key updates and quarterly business reviews for client
+ Keep equipment operational by following established procedures and report malfunctions
**Additional Responsibilities:**
+ Updates job knowledge by participating in educational opportunities
**Required Qualifications:**
+ To be eligible for this position, you must reside in the same country where the job is located.
+ Bachelor's Degree or equivalent combination of education and experience.
+ Five years of relevant work experience.
+ Call center management/supervisor experience.
+ Strong analytical mind with problem-solving aptitude.
+ Exceptional verbal and written communication skills.
+ Minimum 5-7 years of pharmacy, healthcare, or related work experience.
+ Data entry skills and ability to type 30wpm+.
+ Understanding of insurance and adjudication processes
+ Understanding pharmacy and medical co-pay claims processing
+ Proficient in cross training in various departments, knowledge of interdepartmental coordination and communication procedures
+ 1-2 years of experience using IQVIA data and products preferred.
**Skills and Abilities:**
+ Proficient in PC applications.
+ Business acumen (knowledge of the pharmaceutical industry, including the applications for IQVIA data)
+ Change management/process analysis skills.
+ Strong communication skills, including ability to train, present and deal tactfully with clients.
+ Project management experience in overseeing or contributing in difficult, multi-discipline projects Managerial skills, including a strong focus on team building.
+ Knowledge of IQVIA databases and report creation process.
**Professional Competencies:**
**Business Skills and Knowledge:**
+ **General Management**
Demonstrate analytic and problem-solving skills, and understand the impact of individual
decisions on other parts of the organization and the environment.
+ **Financial management**
Understanding of financial analysis, reimbursement techniques and strategies, and
financial outcome measures. Application of financial analysis and planning to achieve
organizational objectives.
+ **Quality improvement**
Application of techniques that continually improve the quality of care provided, patient
safety, organizational performance, and the financial health of the organization.
**Knowledge of the Health Care Environment:**
+ **Health Care Systems and Organizations**
Demonstrate an understanding of how the various components of the health care
system is organized and financed, and how they interact to deliver medical and health
care.
+ **The Patient's Perspective**
Understand the patient experience, demonstrate a commitment to patients' rights and
responsibilities, and ensure that the organization provides a safe environment for
patients and their families.
**Communication and Relationship Management:**
+ **Relationship Management**
The ability to build and maintain relationships with internal as well as external
stakeholders that are anchored in trust and where decision-making is shared.
+ **Communication Skills**
Be able to utilize verbal, written and presentation skills to communicate an
organization's mission, vision, values, and priorities to diverse audiences.
**Leadership**
+ The ability to inspire individual and organizational excellence, create and attain a shared vision
and successfully manage change to attain the organization's strategic ends and successful
performance.
**Professionalism**
+ The ability to align personal and organizational conduct with ethical and professional standards
that include a responsibility to the patient and community, a service orientation, and a
commitment to lifelong learning and improvement.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. potential base pay range for this role is $92,000-$96,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled

Clinical Care Manager

Anticipated Salary Range: $70,000 - $75,000

As a Clinical Care Manager, you will lead a team of dedicated clinicians in delivering exceptional client care. You will manage a case load of clients, partner with an interdisciplinary team, train and onboard new hires, and manage client referrals. This is a great opportunity for a collaborative, solution-focused RN to make a meaningful impact.

In this role, you will:

1. Supervise and support direct care staff to ensure compliance with policies and regulations.
2. Manage a caseload of clients, develop personalized treatment plans, and coordinate care with external providers.
3. Conduct comprehensive assessments and supervisory visits, documenting care plans in line with agency standards.
4. Lead orientation, training, and competency verification for new hires.
5. Act as a liaison among staff, community, and healthcare providers to ensure seamless communication.
6. Provide in field supervision and real-time guidance to clinicians.
7. Participate in quality assurance, performance improvement, and staff development initiatives.
8. Support on-call operations, ensuring timely follow-up and accurate documentation.

Qualifications:

• Registered Nurse required
• Degree from an accredited school of nursing
• Home health or pediatric experience preferred

Travel Requirements:

This role requires regular travel within the service area for patient assessments and staff supervision.

Why Angels of Care:

In addition to our great benefits, we offer a fun and supportive culture rooted in our values of Heart, Advocacy, Love, Outreach, and Speed (HALOS). At Angels of Care, you'll have the unique opportunity to make an impact while working with dedicated, talented colleagues. We believe in fostering career advancement and providing opportunities for you to expand your skill set, take on new responsibilities, and grow alongside the company.

• Competitive Pay
• Paid Time Off
• Medical, Dental, & Vision Plans with a generous contribution from AOC
• HSA/FSA
• Mental Wellness Benefits
• 401K
• Discounts on Pet, Home, and Auto Insurance
• And more!

U.S. Equal Employment Opportunity/Affirmative Action Information: Individuals seeking employment at Angels of Care Pediatric Home Health are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status.

Immediate need for a talented Care Navigator. This is a 06+months contract opportunity with long-term potential and is located in TX(Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-71338

Pay Range: $21 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Shift Time & Working Days: Hours of operation is 8-6:30 CST pm.
• We have 4 different shifts:8:30-5, 9-5:30, 9:30-6, 10:00 -6:30
• Lunch break: 1 hour during training, once assigned shift 30 minutes & 2 15-minute breaks
  OT potential - can support other departments
• These positions work in a Call Center setting where the contractors are on a phone queue
• Day to Day responsibilities - Inbound call center, assist and educate Medicaid members on benefits and Services such as PCP Changes, ID Cards and Coordinate transportation and other services.

Key Requirements and Technology Experience:

• Key skills; Customer service, call center experience
• Computer knowledge, specifically Excel and other Office features (Teams, Outlook, etc.)
• Insurance background.
• Education/Certification: High school Diploma or GED.
• Preferred: BA in Social Work or Healthcare Mgmt, LVN, CNA, CMA, RT, Pharmacy Tech.
• Preferred: CHW
• Must haves: good attendance, call center background; worked with MCO insurance
• Nice to haves: background in Service Coordination, and call center experience.
• Disqualifiers: no call center experience, upcoming extended PTO/time off
• Performance indicators:
• Software Skills: Will be using various software on the job: Microsoft Office Suite, Avaya, Zoom, Skype.
• Customer service, call center experience
• Computer knowledge, specifically Excel and other Office features (Teams, Outlook, etc.)
• Insurance background.

Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
#prof