4,035 Bcg X jobs in the United States

Analyst BCG Vantage, CIO Advisory

02298 Boston, Massachusetts Boston Consulting Group

Posted 3 days ago

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Job Description

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Join to apply for the Analyst BCG Vantage, CIO Advisory role at Boston Consulting Group (BCG)

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Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital venturesand business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As an Analyst with BCG Vantage in the Technology and Digital Advantage practice area of BCG, you will join a growing global team that provides technology and digital expertise, analysis, and advisory to BCG case and proposal teams. Acting as a thought partner and subject-matter expert, you will support clients through CIO Advisory and Technology transformation. Your role involves guiding CIOs and IT/Tech leadership in developing effective IT and technology strategies to transform their organizations into world-class technology functions, optimize IT and tech sourcing strategies, and create modern data and digital platforms.

Additionally, you will support your topic in developing existing & new intellectual property and knowledge assets. You will work on commercialization efforts, with business leaders, supporting marketing efforts, conferences and publications.

YOU'RE GOOD AT

  • Applying your Tech and Digital expertise when contributing to building and deploying a product/tool/data, taking different client contexts into account
  • Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working
  • Communicating with senior stakeholders, being credible and proactive
  • Framing, structuring, and sharing intellectual property, with the ability to write clearly and concisely
  • Working creatively and analytically in a time-limited, problem-solving environment
  • Flexibility and bring a curious and creative mindset, open for new things and able to propose innovative ideas
  • Ability to navigate complexity and ambiguity
  • Interacting with internal and external stakeholders while working in a global collaborative team environment

What You'll Bring

  • Master's degree relevant to CIO advisory; 1+ year of relevant work experience in IT, Tech, and/or strategy consulting preferred
  • Or Bachelor's degree, with strict minimum of 1+ year consulting experience or 2+ years of relevant industry work experience in Tech or Digital topics; candidates with consulting experience strongly preferred
  • Fluency in English
  • Strong business acumen and problem-solving capabilities
  • Strong written and verbal communication skills
  • Will not require employer sponsorship to work legally in the United States of America

Who You'll Work With

As an Analyst BCG Vantage you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers

Additional info

Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.

  • The base salary for this role is $79,000.00

This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.

In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.

All Of Our Plans Provide Best In Class Coverage

  • Zero dollar ($) health insurance premiums for BCG employees, spouses, and children
  • Low 10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
  • Dental coverage, including up to 5,000 in orthodontia benefits
  • Vision insurance with coverage for both glasses and contact lenses annually
  • Reimbursement for gym memberships and other fitness activities
  • Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
  • Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
  • Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
  • Paid sick time on an as needed basis

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. Click here for more information on E-Verify. Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development and Sales
  • Industries Business Consulting and Services

Referrals increase your chances of interviewing at Boston Consulting Group (BCG) by 2x

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BCG Platinion | Senior IT Architect

77246 Houston, Texas Boston Consulting Group

Posted 5 days ago

Job Viewed

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Job Description

Join to apply for the BCG Platinion | Senior IT Architect role at Boston Consulting Group (BCG)

Join to apply for the BCG Platinion | Senior IT Architect role at Boston Consulting Group (BCG)

Get AI-powered advice on this job and more exclusive features.

Locations : Atlanta | Austin | Boston | Brooklyn | Chicago | Dallas | Denver | Detroit | Houston | Miami | Minneapolis | Nashville | Summit | New York | Philadelphia | Pittsburgh | Durham | Washington

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital venturesand business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

About BCG Platinion

BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale.

What You'll Do

Senior IT Architects At BCG Platinion Are

  • Collaborative. They are interdisciplinary team players who seek alignment and establish relationships ranging from cross-functional stakeholder groups to existing teams.
  • Technical experts. They are critical thinkers and have extensive IT expertise that drives novel solutions routed in complexity.
  • Comfortable with ambiguity. They know the path forward isn't always well-defined. They are comfortable and confident working through the unknown.
  • Change agents. They know how to make change happen across an organization. They can align and onboard teams to implement new processes and toolsets. They embrace complex challenges and guide an organization to optimize IT best practices.
  • Agile advocates. They are well-versed in agile methodologies and use their expertise to strategically tackle difficult challenges and implement change.
  • Innovative. They are creative thinkers who apply their deep IT architecture expertise to envision novel design patterns for the next generation of technology solutions.
  • Knowledgeable. They have a sophisticated understanding of IT Architecture, acting as a viable resource on teams as both a hands-on practitioner and subject matter expert.
  • Strategic partners. They work closely with senior client stakeholders, including C-level executives, to build hypothesis-driven solutions at the intersection of technology and business. They bridge the gap between IT and business functions, ensuring technology strategies are aligned with organizational goals to solve critical business challenges.

What You Are Good At

IT Architecture and Solution Design

  • Designing solution, application, and data architecture
  • Developing feasibility studies, technical concepts, executing technical proofs of concept, and scaling software solutions
  • Performing technology assessments and implementing IT architectures
  • Analyzing complex IT application landscapes and status quo for IT architecture optimization
  • Reviewing technical architecture and code

IT Optimization and Transformation

  • Supporting IT functions during mergers and acquisitions, including the functional and technical transformation of an organizations IT department
  • Restructuring IT processes and organization
  • Optimizing the application development processes

Implementation management and support

  • Designing work packages/modules in IT implementation projects
  • Evaluating products, SW packages, and solutions, including comparative studies across organizations systems (e.g., ERPs, HR systems, Data Analytics)
  • Assessing quality assurance for IT implementation

Communication and Collaboration

  • Crafting compelling narratives, translating complex ideas for both technical and non-technical audiences
  • Delivering impactful presentations, leading modules, presenting findings, and building consensus with clients
  • Building collaboration, mentoring teams, and sharing knowledge to drive collective success

Innovation and Growth

  • Driving innovation, uncovering novel ideas and transformative solutions
  • Fostering a growth mindset, continuously learning and applying new skills to grow your impact
  • Assisting with business development through writing proposals and scoping projects

What You'll Bring

  • Bachelors degree in information technology, business administration, computer science, information systems, or system controls & engineering or a related field (Masters degree is a plus)
  • 4+ years of technology consulting or software engineering experience with more than 1 year in IT or Business architecture discipline
  • Superior technical knowledge, engineering rigor, and creative problem-solving
  • Ability to explain complex technology topics to senior executives
  • Extensive technical expertise and knowledge along one or more of the following topics:
    • Cloud technologies, architectures, designing cloud workloads and optimizing cloud footprint (i.e., FinOps)
    • Integration methodologies, design patterns and associated tooling (API and Microservices architecture)
    • Structured and unstructured databases and usage patterns
    • Data platform architecture and associated patterns (e.g. Data Lake, Data Warehouse, Lakehouse, etc.)
    • Data analytics, AI and GenAI architecture
    • Application modernization, programming paradigms and approaches (e.g. object-oriented)
    • Mainframe architecture
    • Process automation approaches and tooling (e.g. DevOps, AIOps)
  • An agile mindset that moves past blockers and a vision to iteratively migrate to the modern set of architecture capabilities with a lens of business benefits/value
  • Willingness to travel to work with clients and BCG teams. At times, this role involves significant travel to client sites. The amount of travel will depend on client needs and nature of projects
Additional info

What We Offer

At BCG, we care about our people, and offer best in class benefits to support you personally and professionally throughout your different life experiences including:

  • An opportunity to work organically across disciplines and across BCG, we offer a unified and unrivaled opportunity that combines strategic thinking with hands-on applications.
  • A unique experience to work alongside a team of passionate and driven problem-solvers with a mission to deliver innovative and valuable digital solutions in a supportive environment. BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey and unlocking potential to advance

For U.s. Applicants

The base compensation for this role is $150,000 in USD. In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and retirement contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members. That's zero dollars in premiums taken from employee paychecks.

All Our Plans Provide Best In Class Coverage

  • Zero-dollar ($) health insurance premiums for BCG employees, spouses, and children
  • 10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
  • Dental coverage, including up to 5,000 (USD) in orthodontia benefits
  • Vision insurance with coverage for both glasses and contact lenses annually
  • Reimbursement for gym memberships and other fitness activities
  • Fully vested retirement contributions made annually, whether you contribute or not
  • Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years
  • Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
  • Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
  • To learn more about our employee benefit please check ourBCG Benefits page.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. Click here for more information on E-Verify. Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Engineering and Information Technology
  • Industries Business Consulting and Services

Referrals increase your chances of interviewing at Boston Consulting Group (BCG) by 2x

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BCG Platinion | Senior IT Architect

30383 Atlanta, Georgia Boston Consulting Group

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

Locations : Atlanta | Austin | Boston | Brooklyn | Chicago | Dallas | Denver | Detroit | Houston | Miami | Minneapolis | Nashville | Summit | New York | Philadelphia | Pittsburgh | Durham | Washington

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

About BCG Platinion

BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale.

What You'll Do

Senior IT Architects at BCG Platinion are:
  • Collaborative. They are interdisciplinary team players who seek alignment and establish relationships ranging from cross-functional stakeholder groups to existing teams.
  • Technical experts. They are critical thinkers and have extensive IT expertise that drives novel solutions routed in complexity.
  • Comfortable with ambiguity. They know the path forward isn't always well-defined. They are comfortable and confident working through the unknown.
  • Change agents. They know how to make change happen across an organization. They can align and onboard teams to implement new processes and toolsets. They embrace complex challenges and guide an organization to optimize IT best practices.
  • Agile advocates. They are well-versed in agile methodologies and use their expertise to strategically tackle difficult challenges and implement change.
  • Innovative. They are creative thinkers who apply their deep IT architecture expertise to envision novel design patterns for the next generation of technology solutions.
  • Knowledgeable. They have a sophisticated understanding of IT Architecture, acting as a viable resource on teams as both a hands-on practitioner and subject matter expert.
  • Strategic partners. They work closely with senior client stakeholders, including C-level executives, to build hypothesis-driven solutions at the intersection of technology and business. They bridge the gap between IT and business functions, ensuring technology strategies are aligned with organizational goals to solve critical business challenges.
What You Are Good At

IT Architecture and Solution Design
  • Designing solution, application, and data architecture
  • Developing feasibility studies, technical concepts, executing technical proofs of concept, and scaling software solutions
  • Performing technology assessments and implementing IT architectures
  • Analyzing complex IT application landscapes and status quo for IT architecture optimization
  • Reviewing technical architecture and code
IT Optimization and Transformation
  • Supporting IT functions during mergers and acquisitions, including the functional and technical transformation of an organization's IT department
  • Restructuring IT processes and organization
  • Optimizing the application development processes
Implementation management and support
  • Designing work packages/modules in IT implementation projects
  • Evaluating products, SW packages, and solutions, including comparative studies across organizations' systems (e.g., ERPs, HR systems, Data Analytics)
  • Assessing quality assurance for IT implementation
Communication and Collaboration
  • Crafting compelling narratives, translating complex ideas for both technical and non-technical audiences
  • Delivering impactful presentations, leading modules, presenting findings, and building consensus with clients
  • Building collaboration, mentoring teams, and sharing knowledge to drive collective success
Innovation and Growth
  • Driving innovation, uncovering novel ideas and transformative solutions
  • Fostering a growth mindset, continuously learning and applying new skills to grow your impact
  • Assisting with business development through writing proposals and scoping projects
What You'll Bring
  • Bachelor's degree in information technology, business administration, computer science, information systems, or system controls & engineering or a related field (Master's degree is a plus)
  • 4+ years of technology consulting or software engineering experience with more than 1 year in IT or Business architecture discipline
  • Superior technical knowledge, engineering rigor, and creative problem-solving
  • Ability to explain complex technology topics to senior executives
  • Extensive technical expertise and knowledge along one or more of the following topics:
    • Cloud technologies, architectures, designing cloud workloads and optimizing cloud footprint (i.e., FinOps)
    • Integration methodologies, design patterns and associated tooling (API and Microservices architecture)
    • Structured and unstructured databases and usage patterns
    • Data platform architecture and associated patterns (e.g. Data Lake, Data Warehouse, Lakehouse, etc.)
    • Data analytics, AI and GenAI architecture
    • Application modernization, programming paradigms and approaches (e.g. object-oriented)
    • Mainframe architecture
    • Process automation approaches and tooling (e.g. DevOps, AIOps)
  • An agile mindset that moves past blockers and a vision to iteratively migrate to the modern set of architecture capabilities with a lens of business benefits/value
  • Willingness to travel to work with clients and BCG teams. At times, this role involves significant travel to client sites. The amount of travel will depend on client needs and nature of projects
Additional info

What We Offer:

At BCG, we care about our people, and offer best in class benefits to support you personally and professionally throughout your different life experiences including:
  • An opportunity to work organically across disciplines and across BCG, we offer a unified and unrivaled opportunity that combines strategic thinking with hands-on applications.
  • A unique experience to work alongside a team of passionate and driven problem-solvers with a mission to deliver innovative and valuable digital solutions in a supportive environment. BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey and unlocking potential to advance
FOR U.S. APPLICANTS:

The base compensation for this role is $150,000 in USD. In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and retirement contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members. That's zero dollars in premiums taken from employee paychecks.

All our plans provide best in class coverage:
  • Zero-dollar ($) health insurance premiums for BCG employees, spouses, and children
  • 10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
  • Dental coverage, including up to 5,000 (USD) in orthodontia benefits
  • Vision insurance with coverage for both glasses and contact lenses annually
  • Reimbursement for gym memberships and other fitness activities
  • Fully vested retirement contributions made annually, whether you contribute or not
  • Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years
  • Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
  • Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
  • To learn more about our employee benefit please check our BCG Benefits page.


Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.
View Now

BCG Platinion | Lead IT Architect

30383 Atlanta, Georgia Boston Consulting Group

Posted 21 days ago

Job Viewed

Tap Again To Close

Job Description

Locations : Atlanta | Austin | Boston | Brooklyn | Chicago | Dallas | Denver | Detroit | Houston | Miami | Minneapolis | Nashville | Summit | New York | Philadelphia | Pittsburgh | Durham | Washington

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

About BCG Platinion

BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale.

What You'll Do

Lead IT Architects at BCG Platinion are:
  • Collaborative. They are interdisciplinary team players who seek alignment and establish relationships ranging from cross-functional stakeholder groups to existing teams.
  • Technical experts. They are critical thinkers and have extensive IT expertise that drives novel solutions routed in complexity.
  • Comfortable with ambiguity. They know the path forward isn't always well-defined. They are comfortable and confident working through the unknown.
  • Change agents. They know how to make change happen across an organization. They can align and onboard teams to implement new processes and toolsets. They embrace complex challenges and guide an organization to optimize IT best practices.
  • Agile advocates. They are well-versed in agile methodologies and use their expertise to strategically tackle difficult challenges and implement change.
  • Innovative. They are creative thinkers who apply their deep IT architecture expertise to envision novel design patterns for the next generation of technology solutions.
  • Knowledgeable. They have a sophisticated understanding of IT Architecture, acting as a viable resource on teams as both a hands-on practitioner and subject matter expert.
  • Strategic partners. They work closely with senior client stakeholders, including C-level executives, to build hypothesis-driven solutions at the intersection of technology and business. They bridge the gap between IT and business functions, ensuring technology strategies are aligned with organizational goals to solve critical business challenges.
What You Are Good At

IT Architecture and Solution Design
  • Designing solution, application, and data architecture
  • Developing feasibility studies, technical concepts, executing technical proofs of concept, and scaling software solutions
  • Performing technology assessments and implementing IT architectures
  • Analyzing complex IT application landscapes and status quo for IT architecture optimization
  • Reviewing technical architecture and code
IT Optimization and Transformation
  • Supporting IT functions during mergers and acquisitions, including the functional and technical transformation of an organization's IT department
  • Restructuring IT processes and organization
  • Optimizing the application development processes
Implementation management and support
  • Designing work packages/modules in IT implementation projects
  • Evaluating products, SW packages, and solutions, including comparative studies across organizations' systems (e.g., ERPs, HR systems, Data Analytics)
  • Assessing quality assurance for IT implementation
Communication and Collaboration
  • Crafting compelling narratives, translating complex ideas for both technical and non-technical audiences
  • Delivering impactful presentations, leading modules, presenting findings, and building consensus with clients
  • Building collaboration, mentoring teams, and sharing knowledge to drive collective success
  • Facilitating technical and strategic working sessions and workshops with both client and internal teams
  • Providing direction on key work items and feedback to other team members
Team Management
  • Manage junior team members by defining and organizing their "module", helping them structure their work and associated analyses
  • Mentor and coach junior team members by building mutual development agreements and manufacturing opportunities for them to grow and develop along explicitly defined objectives
  • Provide quality assurance oversight - Review junior team members' output for overall correctness, level of insight, clarity, etc.
  • Promote an overall positive experience for junior staff
  • Serve as a role model by actively demonstrating and living BCG's Culture and Values
Innovation and Growth
  • Driving innovation, uncovering novel ideas and transformative solutions
  • Fostering a growth mindset, continuously learning and applying new skills to grow your impact
  • Building relationships with key clients
  • Assisting with business development through writing proposals and scoping projects
What You'll Bring
  • Bachelor's degree in information technology, business administration, computer science, information systems, or system controls & engineering or a related field (Master's degree is a plus)
  • 6+ years of technology consulting or software engineering experience with more than 3+ years in architecture discipline
  • Excellent communication and presentation skills, ability to act as a trusted advisor and influence clients and BCG case leadership teams
  • Outstanding ability to work creatively, autonomously, analytically, in a fast-paced problem-solving environment with a focus on customer and results
  • Superior technical knowledge, engineering rigor, and creative problem-solving
  • Ability to explain complex technology topics to senior executives
  • Extensive technical expertise and knowledge along multiple of the following topics:
    • Cloud technologies, architectures, designing cloud workloads and optimizing cloud footprint (i.e., FinOps)
    • Integration methodologies, design patterns and associated tooling (API and Microservices architecture)
    • Structured and unstructured databases and usage patterns
    • Data platform architecture and associated patterns (e.g. Data Lake, Data Warehouse, Lakehouse, etc.)
    • Data analytics, AI and GenAI architecture
    • Application modernization, programming paradigms and approaches (e.g. object-oriented)
    • Mainframe architecture
    • Process automation approaches and tooling (e.g. DevOps, AIOps)
  • An agile mindset that moves past blockers and a vision to iteratively migrate to the modern set of architecture capabilities with a lens of business benefits/value
  • Willingness to travel to work with clients and BCG teams. At times, this role involves significant travel to client sites. The amount of travel will depend on client needs and nature of projects
Additional info

What We Offer:

At BCG, we care about our people, and offer best in class benefits to support you personally and professionally throughout your different life experiences including:
  • An opportunity to work organically across disciplines and across BCG, we offer a unified and unrivaled opportunity that combines strategic thinking with hands-on applications.
  • A unique experience to work alongside a team of passionate and driven problem-solvers with a mission to deliver innovative and valuable digital solutions in a supportive environment. BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world.
FOR U.S. APPLICANTS:

The base compensation for this role is $190,000 in USD. In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and retirement contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members. That's zero dollars in premiums taken from employee paychecks.

All our plans provide best in class coverage:
  • Zero-dollar ($) health insurance premiums for BCG employees, spouses, and children
  • 10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
  • Dental coverage, including up to 5,000 (USD) in orthodontia benefits
  • Vision insurance with coverage for both glasses and contact lenses annually
  • Reimbursement for gym memberships and other fitness activities
  • Fully vested retirement contributions made annually, whether you contribute or not
  • Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years
  • Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
  • Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
  • To learn more about our employee benefit please check our BCG Benefits page.


Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.
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Director - BCG Vantage, Customer Experience (CX)

75460 Garland, Texas The Boston Consulting Group

Posted today

Job Viewed

Tap Again To Close

Job Description

Locations: London | Boston | Paris | Chicago | Madrid

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As a Director - Cusomter Experience, BCG Vantage on our Topic Activation path within BCG's Marketing, Sales, and Pricing (MSP) Practice Area, you will be a key contributor towards the strategic agenda for the Customer Experience sector. You will grow and deploy a team of 4+ Customer Experience Sector experts to provide value added support to the business and be responsible for team's performance across all KPIs (case billability, quality, content creation, etc.). You will also take ownership for the team's development and career progression.

Additionally, you will directly contribute to cases, proposals, client workshops based upon your own extensive experience in the domain. You will support SATT & Conferences, presenting expertise in meetings & conferences.

BCG's Customer Experience consulting team help clients to transform their business at scale, driving cost-effective growth and life-time value through omnichannel and digital strategies. As a Senior Manager - BCG Vantage you will partner with consulting leadership to bring to market new consulting offers and provide case teams with the latest insight and tools to drive client impact.

You'll serve as thought partner and subject matter expert to case teams and consulting leaders, helping to structure and solve complex issues. This is a diverse role that will see you engaged on a variety of product marketing, sales enablement, and expert consulting assignments. You'll conduct research to support offer development and go-to- market; build / deploy client diagnostics to scope customer experience innovations and improvements; and partner with consulting teams to contribute to proposals and client workshops.

Success in this role requires a blend of analytical and creative skills. You'll need to be able to conduct quant and qual analyses to map customer journeys and assess the business impact of meeting customer needs.

You'll also need to be adept at understanding market priorities and crafting product messaging to communicate our customer experience value proposition and impact. It also requires an entrepreneurial flair. With the advent of AI, customer experiences and expectations are evolving fast. So are our clients. You'll need to keep ahead of the latest innovations and work to constantly evolve BCG's CX perspectives, insights, and client diagnostics so that we can answer our clients' toughest questions.

YOU'RE GOOD AT

* Deep expertise in customer experiences across online and offline touchpoints
* Developing customer-centric strategies that drive growth, cost efficiency, and lifetime value
* Conducting quant / qual research to understand customer needs and pain points
* Mapping customer journeys, identifying "moments of truth," & designing target experiences
* Scoping & implementing AI, automation, and digital solutions to transform customer engagement
* Building data-driven business cases to prioritize CX investments and innovations
* Communicating with clients and stakeholders, in a credible and confident way
* Working collaboratively and effectively in a group dynamic often virtual
* Proficient in agile ways of working
* Being flexible and bringing a curious and creative mindset
* Navigating complexity and ambiguity

What You'll Bring

* 7+ years of consulting experience required; candidates with consulting experience preferred
* In lieu of consulting experience, 8+ years minimum industry experience required; 12-14+ years of industry experience strongly preferred
* Bachelor's Degree required (advanced degree preferred)
* Fluency in English (must have)
* Experience in any of the following sectors: telecom, retail, banking, insurance, or travel (preferred)
* Strong business acumen and problem-solving capabilities
* Strong written and verbal communication skills

Who You'll Work With

As a Director - Customer Experience, BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers.

Additional info

BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations.

With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise.

BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams.

* Client Focus (Embedded Expertise)
* Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets


* Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions)
* Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients


* Research (Practice Topic and Sector-Aligned Research and Insights)
* Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data



Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG's Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below.

We expect total annualized compensation for Chicago & Boston based employees to be approximately the following:

* Base salary of $174,100
* Annual discretionary performance bonus between 0-30%
* 5% Profit Sharing Retirement Fund (PSRF) contribution, increasing to 10% after two years of service. Contributions are vested immediately and there is no waiting period

At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. Click here for more information on E-Verify.
View Now

Senior Analyst - BCG Vantage, Agentic AI

94039 Mountainview, California The Boston Consulting Group Inc

Posted today

Job Viewed

Tap Again To Close

Job Description

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Analyst – BCG Vantage on our Topic Activation path within BCG's TDA Practice Area, you will work in a growing global team, being involved in several of our fast-growing topics, such as (Gen)AI, Agentic AI, and digital transformation, helping shape our offering and working directly with case and proposal teams, providing expert advisory, analysis, and digital, tech, and GenAI insights. You’ll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues. You will support commercialization efforts for the topic/sector working, in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops, AI demos, and marketing materials related to (Gen)AI and digital transformation. Additionally, as a Senior Analyst – BCG Vantage, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise. YOU'RE GOOD AT Solving client problems through formulating relevant research and/or analytical approaches in (Gen)AI, Agentic AI, and digital transformation Communicating with case teams and stakeholders, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working Being flexible and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Navigating complexity and ambiguity What You'll Bring 2+ years of consulting experience in relevant AI driven products, transformational initiatives, or workstreams required; candidates with consulting experience strongly preferred In lieu of consulting experience, 3+ years minimum industry experience required; 4-6+ years of industry experience strongly preferred Deep understanding of Agentic AI platforms, apps, ecosystems, market trends, use cases and enabling technologies / data / algorithms Bachelor's Degree required (advanced degree preferred) Fluency in English Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Who You'll Work With As a Senior Analyst – BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project’s needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. *** For US locations only *** In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Bay Area - Silicon Valley is $108,750 - $17,500.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ( 0) health insurance premiums for BCG employees, spouses, and children Low 10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to 5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify. #J-18808-Ljbffr

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Manager - BCG Vantage, Refinery Planning & Operations

77020 Houston, Texas BCG Digital Ventures

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As a Manager - BCG Vantage on our Topic Activation path within BCG's Energy Practice Area, you will collaborate and partner in a growing global team, providing industry expertise and insights. You will work together with case and proposal teams to provide knowledge assets, analysis and expert advisory. You'll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues.

Additionally, as a Manager - BCG Vantage you will drive development of intellectual property and knowledge assets to support the Downstream Oil business, serving as an active contributor to commercialization efforts for the topic/sector, whilst working with business leaders to drive proposals & go-to-market efforts. As an Manager - BCG Vantage, you may line manage a team of junior colleagues, taking responsibility for their goal setting, ongoing feedback and career development support.

Most of your time will be spent supporting case teams and developing Downstream Oil (with focus in Oil Refining) related content, working side by side with members of different backgrounds. You will dedicate time to further develop and deepen BCG's expertise in these areas, and to support the Energy Practice, BCG Directors and Partners in business development initiatives.

BCG's Energy Practice Area helps companies navigate an increasingly complex business climate. We cover the Oil and Power & Gas sectors, including all "Green Energy" and Social Impact, Climate and Sustainability sectors. We work with the full range of players in the industry: integrated international oil companies (IOCs), national oil companies (NOCs), upstream players, oilfield service companies, refiners, petrochemical producers, and oil trading firms, integrated power and gas utilities, international power producers, renewable specialists, energy wholesalers and retailers, commodity traders, and infrastructure and industry service providers, water utilities and waste-management firms, governments, regulators, industry associations, NGOs, technology companies, OEMs and suppliers to the energy and environment industry, energy-intense heavy industry players.

YOU'RE GOOD AT

* Solving client problems through formulating relevant research and/or analytical approaches
* Applying topic expertise when contributing to building and deploying a product/tool/data, taking different client contexts into account
* Working collaboratively and effectively in a group dynamic, often virtual, proficient in agile ways of working
* Communicating effectively with case teams and senior stakeholders, being credible, confident and proactive
* Framing, structuring, and sharing intellectual property, with the ability to write clearly and concisely
* Working creatively and analytically in a time-limited, problem-solving environment
* Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working
* Flexibility and bring a curious and creative mindset, open for new things and able to propose innovative ideas
* Ability to navigate complexity and ambiguity
* Interacting with internal and external stakeholders while working in a global collaborative team environment

RESPONSIBILITIES

Client Delivery

* Partners with consulting teams to identify & address critical knowledge needs
* Provides customized knowledge for client work, prepares accurate, well developed analysis, in Office based formats
* Delivers original analysis and insights to consulting team, provides thought partnership

Topic and Practice Development

* With consultants, collects, synthesizes, and leverages case team learning & inputs into new knowledge products (vignettes, experience)
* Builds & updates new topic/sector-related customized knowledge products and tools
* Reviews Vantage products & ensures they are current & relevant and updates when appropriate
* Writes abstracts & indexes projects & PA documents
* Collaborates on practice area intellectual capital development
* Contributes to content development around the topic/sector for PA meetings & trainings

What You'll Bring

* 3+ years of consulting experience in relevant downstream oil space (refining, marketing and/or petrochemicals) required; candidates with consulting experience strongly preferred
* In lieu of consulting experience, 4+ years minimum industry experience required; 6-10+ years of industry experience strongly preferred
* Bachelor's Degree required (advanced degree preferred)
* Fluency in English
* Strong business acumen and problem-solving capabilities. Strong analytical skills and a high capacity for conceptual thinking. Ability to develop frameworks for analysis that maximize value added
* Strong written and verbal communication skills
* Proven ability to manage individual and teams' expectations
* Outstanding interpersonal and communication skills to interact with internal and external stakeholder while working in a global collaborative team environment

Who You'll Work With

As a Manager - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers.

Additional info

Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG's Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below.

We expect total annualized compensation for Houston employees to be approximately the following:

* Base salary between $136,600 - $42,500; placement within this range will vary based on experience and skill level


* Annual discretionary performance bonus between 0-20%


* 5% Profit Sharing Retirement Fund (PSRF) contribution, increasing to 10% after two years of service. Contributions are vested immediately and there is no waiting period



At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.That's zero dollars in premiums taken from employee paychecks.

All of our plans provide best in class coverage:

* Zero dollar ( 0) health insurance premiums for BCG employees, spouses, and children


* Low 10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs


* Dental coverage, including up to 5,000 in orthodontia benefits


* Vision insurance with coverage for both glasses and contact lenses annually


* Reimbursement for gym memberships and other fitness activities


* Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan


* Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement


* Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)


* Paid sick time on an as needed basis


* Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. Click here for more information on E-Verify.
View Now
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Director - BCG Vantage, Customer Experience (CX)

02298 Boston, Massachusetts The Boston Consulting Group

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

Locations: London | Boston | Paris | Chicago | Madrid

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As a Director - Cusomter Experience, BCG Vantage on our Topic Activation path within BCG's Marketing, Sales, and Pricing (MSP) Practice Area, you will be a key contributor towards the strategic agenda for the Customer Experience sector. You will grow and deploy a team of 4+ Customer Experience Sector experts to provide value added support to the business and be responsible for team's performance across all KPIs (case billability, quality, content creation, etc.). You will also take ownership for the team's development and career progression.

Additionally, you will directly contribute to cases, proposals, client workshops based upon your own extensive experience in the domain. You will support SATT & Conferences, presenting expertise in meetings & conferences.

BCG's Customer Experience consulting team help clients to transform their business at scale, driving cost-effective growth and life-time value through omnichannel and digital strategies. As a Senior Manager - BCG Vantage you will partner with consulting leadership to bring to market new consulting offers and provide case teams with the latest insight and tools to drive client impact.

You'll serve as thought partner and subject matter expert to case teams and consulting leaders, helping to structure and solve complex issues. This is a diverse role that will see you engaged on a variety of product marketing, sales enablement, and expert consulting assignments. You'll conduct research to support offer development and go-to- market; build / deploy client diagnostics to scope customer experience innovations and improvements; and partner with consulting teams to contribute to proposals and client workshops.

Success in this role requires a blend of analytical and creative skills. You'll need to be able to conduct quant and qual analyses to map customer journeys and assess the business impact of meeting customer needs.

You'll also need to be adept at understanding market priorities and crafting product messaging to communicate our customer experience value proposition and impact. It also requires an entrepreneurial flair. With the advent of AI, customer experiences and expectations are evolving fast. So are our clients. You'll need to keep ahead of the latest innovations and work to constantly evolve BCG's CX perspectives, insights, and client diagnostics so that we can answer our clients' toughest questions.

YOU'RE GOOD AT

* Deep expertise in customer experiences across online and offline touchpoints
* Developing customer-centric strategies that drive growth, cost efficiency, and lifetime value
* Conducting quant / qual research to understand customer needs and pain points
* Mapping customer journeys, identifying "moments of truth," & designing target experiences
* Scoping & implementing AI, automation, and digital solutions to transform customer engagement
* Building data-driven business cases to prioritize CX investments and innovations
* Communicating with clients and stakeholders, in a credible and confident way
* Working collaboratively and effectively in a group dynamic often virtual
* Proficient in agile ways of working
* Being flexible and bringing a curious and creative mindset
* Navigating complexity and ambiguity

What You'll Bring

* 7+ years of consulting experience required; candidates with consulting experience preferred
* In lieu of consulting experience, 8+ years minimum industry experience required; 12-14+ years of industry experience strongly preferred
* Bachelor's Degree required (advanced degree preferred)
* Fluency in English (must have)
* Experience in any of the following sectors: telecom, retail, banking, insurance, or travel (preferred)
* Strong business acumen and problem-solving capabilities
* Strong written and verbal communication skills

Who You'll Work With

As a Director - Customer Experience, BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers.

Additional info

BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations.

With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise.

BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams.

* Client Focus (Embedded Expertise)
* Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets


* Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions)
* Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients


* Research (Practice Topic and Sector-Aligned Research and Insights)
* Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data



Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG's Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below.

We expect total annualized compensation for Chicago & Boston based employees to be approximately the following:

* Base salary of $174,100
* Annual discretionary performance bonus between 0-30%
* 5% Profit Sharing Retirement Fund (PSRF) contribution, increasing to 10% after two years of service. Contributions are vested immediately and there is no waiting period

At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. Click here for more information on E-Verify.
View Now

Director - BCG Vantage, Customer Experience (CX)

60602 Chicago, Illinois The Boston Consulting Group

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

Locations: London | Boston | Paris | Chicago | Madrid

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As a Director - Cusomter Experience, BCG Vantage on our Topic Activation path within BCG's Marketing, Sales, and Pricing (MSP) Practice Area, you will be a key contributor towards the strategic agenda for the Customer Experience sector. You will grow and deploy a team of 4+ Customer Experience Sector experts to provide value added support to the business and be responsible for team's performance across all KPIs (case billability, quality, content creation, etc.). You will also take ownership for the team's development and career progression.

Additionally, you will directly contribute to cases, proposals, client workshops based upon your own extensive experience in the domain. You will support SATT & Conferences, presenting expertise in meetings & conferences.

BCG's Customer Experience consulting team help clients to transform their business at scale, driving cost-effective growth and life-time value through omnichannel and digital strategies. As a Senior Manager - BCG Vantage you will partner with consulting leadership to bring to market new consulting offers and provide case teams with the latest insight and tools to drive client impact.

You'll serve as thought partner and subject matter expert to case teams and consulting leaders, helping to structure and solve complex issues. This is a diverse role that will see you engaged on a variety of product marketing, sales enablement, and expert consulting assignments. You'll conduct research to support offer development and go-to- market; build / deploy client diagnostics to scope customer experience innovations and improvements; and partner with consulting teams to contribute to proposals and client workshops.

Success in this role requires a blend of analytical and creative skills. You'll need to be able to conduct quant and qual analyses to map customer journeys and assess the business impact of meeting customer needs.

You'll also need to be adept at understanding market priorities and crafting product messaging to communicate our customer experience value proposition and impact. It also requires an entrepreneurial flair. With the advent of AI, customer experiences and expectations are evolving fast. So are our clients. You'll need to keep ahead of the latest innovations and work to constantly evolve BCG's CX perspectives, insights, and client diagnostics so that we can answer our clients' toughest questions.

YOU'RE GOOD AT

* Deep expertise in customer experiences across online and offline touchpoints
* Developing customer-centric strategies that drive growth, cost efficiency, and lifetime value
* Conducting quant / qual research to understand customer needs and pain points
* Mapping customer journeys, identifying "moments of truth," & designing target experiences
* Scoping & implementing AI, automation, and digital solutions to transform customer engagement
* Building data-driven business cases to prioritize CX investments and innovations
* Communicating with clients and stakeholders, in a credible and confident way
* Working collaboratively and effectively in a group dynamic often virtual
* Proficient in agile ways of working
* Being flexible and bringing a curious and creative mindset
* Navigating complexity and ambiguity

What You'll Bring

* 7+ years of consulting experience required; candidates with consulting experience preferred
* In lieu of consulting experience, 8+ years minimum industry experience required; 12-14+ years of industry experience strongly preferred
* Bachelor's Degree required (advanced degree preferred)
* Fluency in English (must have)
* Experience in any of the following sectors: telecom, retail, banking, insurance, or travel (preferred)
* Strong business acumen and problem-solving capabilities
* Strong written and verbal communication skills

Who You'll Work With

As a Director - Customer Experience, BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers.

Additional info

BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations.

With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise.

BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams.

* Client Focus (Embedded Expertise)
* Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets


* Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions)
* Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients


* Research (Practice Topic and Sector-Aligned Research and Insights)
* Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data



Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG's Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below.

We expect total annualized compensation for Chicago & Boston based employees to be approximately the following:

* Base salary of $174,100
* Annual discretionary performance bonus between 0-30%
* 5% Profit Sharing Retirement Fund (PSRF) contribution, increasing to 10% after two years of service. Contributions are vested immediately and there is no waiting period

At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. Click here for more information on E-Verify.
View Now

Director - BCG Vantage, Customer Experience (CX)

60602 Chicago, Illinois BCG Digital Ventures

Posted 7 days ago

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Job Description

Locations: London | Boston | Paris | Chicago | Madrid

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As a Director - Cusomter Experience, BCG Vantage on our Topic Activation path within BCG's Marketing, Sales, and Pricing (MSP) Practice Area, you will be a key contributor towards the strategic agenda for the Customer Experience sector. You will grow and deploy a team of 4+ Customer Experience Sector experts to provide value added support to the business and be responsible for team's performance across all KPIs (case billability, quality, content creation, etc.). You will also take ownership for the team's development and career progression.

Additionally, you will directly contribute to cases, proposals, client workshops based upon your own extensive experience in the domain. You will support SATT & Conferences, presenting expertise in meetings & conferences.

BCG's Customer Experience consulting team help clients to transform their business at scale, driving cost-effective growth and life-time value through omnichannel and digital strategies. As a Senior Manager - BCG Vantage you will partner with consulting leadership to bring to market new consulting offers and provide case teams with the latest insight and tools to drive client impact.

You'll serve as thought partner and subject matter expert to case teams and consulting leaders, helping to structure and solve complex issues. This is a diverse role that will see you engaged on a variety of product marketing, sales enablement, and expert consulting assignments. You'll conduct research to support offer development and go-to- market; build / deploy client diagnostics to scope customer experience innovations and improvements; and partner with consulting teams to contribute to proposals and client workshops.

Success in this role requires a blend of analytical and creative skills. You'll need to be able to conduct quant and qual analyses to map customer journeys and assess the business impact of meeting customer needs.

You'll also need to be adept at understanding market priorities and crafting product messaging to communicate our customer experience value proposition and impact. It also requires an entrepreneurial flair. With the advent of AI, customer experiences and expectations are evolving fast. So are our clients. You'll need to keep ahead of the latest innovations and work to constantly evolve BCG's CX perspectives, insights, and client diagnostics so that we can answer our clients' toughest questions.

YOU'RE GOOD AT

* Deep expertise in customer experiences across online and offline touchpoints
* Developing customer-centric strategies that drive growth, cost efficiency, and lifetime value
* Conducting quant / qual research to understand customer needs and pain points
* Mapping customer journeys, identifying "moments of truth," & designing target experiences
* Scoping & implementing AI, automation, and digital solutions to transform customer engagement
* Building data-driven business cases to prioritize CX investments and innovations
* Communicating with clients and stakeholders, in a credible and confident way
* Working collaboratively and effectively in a group dynamic often virtual
* Proficient in agile ways of working
* Being flexible and bringing a curious and creative mindset
* Navigating complexity and ambiguity

What You'll Bring

* 7+ years of consulting experience required; candidates with consulting experience preferred
* In lieu of consulting experience, 8+ years minimum industry experience required; 12-14+ years of industry experience strongly preferred
* Bachelor's Degree required (advanced degree preferred)
* Fluency in English (must have)
* Experience in any of the following sectors: telecom, retail, banking, insurance, or travel (preferred)
* Strong business acumen and problem-solving capabilities
* Strong written and verbal communication skills

Who You'll Work With

As a Director - Customer Experience, BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers.

Additional info

BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations.

With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise.

BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams.

* Client Focus (Embedded Expertise)
* Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets


* Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions)
* Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients


* Research (Practice Topic and Sector-Aligned Research and Insights)
* Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data



Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG's Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below.

We expect total annualized compensation for Chicago & Boston based employees to be approximately the following:

* Base salary of $174,100
* Annual discretionary performance bonus between 0-30%
* 5% Profit Sharing Retirement Fund (PSRF) contribution, increasing to 10% after two years of service. Contributions are vested immediately and there is no waiting period

At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. Click here for more information on E-Verify.
View Now
 

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