632 Best Practices jobs in the United States

Embark on a rewarding and challenging career as a Business Analysis Manager with our dynamic team. You'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment. Join us and contribute to our mission while advancing your career.
As a Business Analysis Manager within JPMorganChase, you will be a key player in driving strategic initiatives and operational improvements. Your role will involve leveraging your deep understanding of business analysis principles and data analytics expertise to uncover patterns, identify trends, and generate innovative solutions. You will be responsible for managing a diverse team, fostering cross-functional collaboration, and ensuring the delivery of high-quality service within your area of responsibility. Your ability to think strategically, delegate effectively, and coach your team members will be crucial in achieving our common goals. With your advanced computer literacy and digital proficiency, you will be instrumental in implementing automation initiatives and optimizing processes, thereby enhancing our operational efficiency and customer service.
**Job Responsibilities:**
+ Collaborate with Workforce Planning Product and Data Analytics teams to execute on complex strategies for optimizing efficiencies and achieving key success metrics with focus on Back Office reimagined, Dynamic Workforce, Staffing Optimization and key Operations efficiency outcomes.
+ Collaborate and engage with Risk partners to ensure timely delivery of key business inputs
+ Provide strategic recommendations to Senior Management on financial and operational planning, ensuring alignment with budget expectations supported by robust analytics.
+ Present detailed analysis of risks and opportunities within the monthly rolling forecast, providing actionable insights.
+ Serve as the control point for forecast inputs, ensuring accuracy and validation of partner handoffs in support of the rolling budget forecast.
**Required Qualifications, Capabilities, and Skills:**
+ Significant achievements in Workforce Planning environment
+ Strategic thinker who demonstrates high level of curiosity to evaluate complex planning scenarios, assess risks, and collaborate on strategy development
+ Advanced executive presentation and communication skills
+ Demonstrated ability to influence and inspire peers, partners, and leaders to align with strategic objectives and drive collective success
+ Effective project management skills with a track record of successful project delivery
+ Ability to contribute to a collaborative work environment by sharing knowledge and supporting team initiatives
**Preferred Qualifications, Capabilities, and Skills:**
+ Comfortable with a fluid business environment, changing job priorities, and working with people at a variety of levels internally and externally with the ability to work independently and/or in a group
+ High proficiency in Microsoft Office products (Excel, Word, PowerPoint, etc.) and Tableau
+ Basic knowledge of Alteryx
+ Leverage AI capabilities (e.g. LLM, Chat GPT)
+ Potentially other business intelligence tools (e.g. Essbase/TM1)
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans

**Position Overview**
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all our employees feel respected, valued and have an opportunity to contribute to the company's success.
As a Business Analysis Advisor within PNC's Retail Finance organization, you will be based in Pittsburgh.
Key Responsibilities:
-Utilize SQL, SAS, or other coding languages to extract data for monthly reporting, business cases, ad hoc analyses, and data research support.
-Modify existing code and develop original processes to meet evolving data needs.
-Present data effectively using Tableau, Excel, and SQL, ensuring optimal performance with large datasets.
-Collaborate with other data analysts and modelers in Finance and other departments, educating peers and making recommendations for data field inclusions.
-Create dynamic financial modeling for business cases.
-Look to streamline processes and improve scalability while implementing adequate controls and validation measures.
Job Requirements:
-Proficient financial analytical skills like accounting, excel, financial modeling, and data analysis.
-Proficiency in SQL, SAS, or similar coding languages.
-Experience in data visualization tools such as Tableau and Excel.
-Problem-solving skills to break down complex coding issues and gaps.
-Ability to work collaboratively in a team environment.
-Communication skills to explain ideas or work methods clearly, ask and answer questions productively.
-Detail-oriented with a focus on maintaining data integrity.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
**Job Description**
+ Directs the research, discovery, collection and interpretation of business requirements. Participates in the development and review of complex processes and procedures, workflow analytics and reporting. May provide senior level consultation and communicates with clients and technology teams on business designs, problem solving and business analysis to support project goals and objectives.
+ Consults and recommends the frameworks, methodologies and processes involved in business requirements traceability for business analysis teams. Independently mentors, leads, and coaches other associates to affect knowledge transfer. Oversees the development and maintenance of all applicable policy and procedure documentation.
+ Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. May communicate with senior level stakeholders and technology teams oncomplex business requirements.
+ Leads multiple business analysis project management processes through planning, quality assurance and effectiveness assessment. Provides direction for the successful deployment of projects. Drives the development, analysis and distribution of complex reporting.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Business Needs, Business Processes, Data Analytics, Decision Making, Management Reporting, Prioritization, Waterfall Model
**Competencies**
Analytical Thinking, Business Assessment, Business Process Modeling, Consulting, Effectiveness Measurement, Information Capture, Problem Solving, Process Management, Project Management, Requirements Analysis, Software Product Business Knowledge
**Work Experience**
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
Bachelors
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards ( .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice ( to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

**_What Business Analysis contributes to Cardinal Health_**
Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Business Analysis serves as a liaison between the organization's businesses and IT systems development teams to align business strategies and capability needs and to ensure IT systems enable their desired value. This job family identifies and analyzes business needs, defines requirements and objectives, and makes recommendations for solutions using new and existing technologies. This job family researches and documents relationships between the components of the application system (i.e., end users, business processes, data, applications, and devices) and translates business requirements into application requirements.
**_Responsibilities_**
+ Gather and analyze business requirements from stakeholders
+ Identify inefficiencies in workflows and recommend data-driven solutions
+ Create detailed documentation including business cases, process maps, and functional specs
+ Collaborate with cross-functional teams (IT, QRA, Operations) to implement solutions
+ Develop dashboards, reports, and visualizations to communicate findings
+ Support project management activities including timelines, deliverables, and stakeholder updates
+ Conduct market research and competitive analysis to inform strategy
+ Validate implemented solutions and measure impact against KPIs
**_Qualifications_**
+ 4-8 years of experience, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ Proficiency in Microsoft Office products preferred
+ Motivated and independent worker
+ Takes initiative and works independently to set direction, resolve issues
+ Strong analytical, troubleshooting and problem-solving skills
+ Strong organizational skills
+ Strong oral and written communication skills with internal and external partners
+ Pharma and Supply Chain distribution acumen
+ Strong Sequel experience in database querying - experience with Postgres and Oracle
+ Experience with scripting languages
+ Familiarity with XML/XSD
**_What is expected of you and others at this level_**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems
+ Solutions are innovative and consistent with organization objectives
+ Completes work; independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**Anticipated salary range:** $80,900 - $121,275
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 11/16/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
#LI-Hybrid
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a global, integrated healthcare services and products company connecting patients, providers, payers, pharmacists and manufacturers for integrated care coordination and better patient management. Backed by nearly 100 years of experience, with more than 50,000 employees in nearly 60 countries, Cardinal Health ranks among the top 20 on the Fortune 500
**_What Business Analysis contributes to Cardinal Health_**
Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Business Analysis serves as a liaison between the organization's businesses and IT systems development teams to align business strategies and capability needs and to ensure IT systems enable their desired value. This job family identifies and analyzes business needs, defines requirements and objectives, and makes recommendations for solutions using new and existing technologies. This job family researches and documents relationships between the components of the application system (i.e., end users, business processes, data, applications, and devices) and translates business requirements into application requirements.
The Consultant, Business Analysis partners with business leaders and project teams to identify business needs and deliver Information Technology solutions. The Consultant defines project scopes in order to efficiently deliver on the identified business cases and ensures that solution development, implementation and change management activities achieve desired business goals. Through business process improvements and activation of new capabilities, the Consultant enables business units to achieve their operational and commercial objectives.
We are seeking a Warehouse Solutions IT Business Analyst who wants to be part of a high caliber sustain team focused on building and enhancing our supply chain solutions. In this role, you will serve as a key liaison between business stakeholders and IT development teams, ensuring alignment between business strategies and technology capabilities to deliver maximum value. You will collaborate with a team of technology experts to develop and execute innovative solutions that optimizes our warehouse operations. From warehouse management solutions, warehouse automation, and robotic implementations to digitizing our paper-based labeling and printing processes, you'll be working closely with business product owners, subject matter experts, and development teams to organize and deliver on critical projects. To accomplish that, this job family identifies and analyzes business needs, defines requirements and objectives, and makes recommendations for solutions using new and existing technologies. This job family also may serve as the primary test lead and platform lead for the various projects engaged to organize and deliver.
**_Responsibilities_**
+ Leads elicitation sessions with stakeholders to develop and articulate process flows, requirements, and rules, and prepare appropriate documentation.
+ Collaborates with subject matter experts to execute user acceptance testing and change management activities.
+ Solid experience in all phases of the software development lifecycle applying best practices and Agile software development methodologies and story card writing expertise.
+ Partners with functional experts to ensure scope is clearly defined for projects and implementation initiatives.
+ Investigates business operations, identifies causes behind the results achieved, and articulates the effects of those results on the business.
+ Ability to perform development of test automation by designing and writing automated test scripts based on defined test cases, including the definition of test data for consumption by scripts during test execution.
+ Facilitates and optimizes work intake and prioritization process across WMS solutions while partnering with business partners, including engagement of teams on effort, impact and timeline.
+ Provides timely and effective communication, including appropriate status updates, to all impacted stakeholders and project partners, conveying technical concepts and project progress simply and concisely.
+ Develop and maintain PE scripts to support automation initiatives.
+ Capture and analyze performance metrics and transaction volumes to support performance testing.
+ Preparing results from performance test execution for management and stakeholder review.
+ Document requirements in JIRA and coordinate handoff to the testing team.
+ Train business users on new system features, workflows, and process changes. 
+ Provide test and deployment support on site and virtually.
+ Manage Manhattan Linux platform for code deployments and logs extraction.
+ Demonstrates problem solving ability that allows for effective and timely resolution of system issues including but not limited to production outages.
+ Demonstrate knowledge of software development techniques, software languages, system integrations, and hardware/software platforms
**_What is expected of you and others at this level_**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems
+ Solutions are innovative and consistent with organization objectives
+ Completes work; independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**_Qualifications_**
+ 5-8 years of experience preferred.
+ Bachelor's Degree in a Computer Science, Business or related discipline preferred.
+ Functional experience with Warehouse Management solutions such as Manhattan Warehouse Management products (WMOS 2019, Active WM) preferred.
+ Strong understanding of supply chain processes and how they relate to warehouse operations.
+ Hands on experience with JIRA, story card writing, backlog grooming, 3-Amigos, and other agile ceremonies preferred.
+ Hands on experience in testing of API, web applications & mobile applications using Selenium, Appium, Postman etc. tools preferred.
+ Experience with enterprise PE tools such as JMeter and BlazeMeter.
+ Ability to understand and work through testing processes UAT, Functional, and Non-Functional testing.
+ Experience in gathering requirements and documenting in tracking tools such as JIRA.
+ Experience with basic Linux administration a plus.
+ Excellent problem solving and critical thinking skills; ability to identify problems, gather facts, data mapping, analyze potential risks and impacts, and choose or propose a solution.
+ Strong analytical skills, including thorough understanding of how to solicit and interpret customer business needs, model business functions, and translate them into application and operational requirements and user stories.
+ Strong oral and written communication skills, ability to ask probing questions, lead cross-functional meetings and ability to translate technical concepts to non-technical team members and executives
+ Work independently, prioritizing work and proactively communicating status.
+ Exhibit general understanding of hardware/software platforms including but not limited to operating systems, databases, application servers, web servers and integration technologies.
**Anticipated salary range:** $80,900 - $119,490
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 11/04/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Business Analysis
Overview:
Providing enterprise-wide support for centralized billing, Mastercard GBSC Revenue Operations & Enablement delivers operational excellence. We are currently seeking a passionate, collaborative, and experienced Manager of Billing Operations.
Are you a collaborator capable of communicating effectively with Business and IT stakeholders across all organizational levels?
Are you an innovator who embraces, adopts, and studies the latest technology to solve challenging business problems?
Are you a leader who inspires the team to think "out of the box" and effectively communicates across all levels of the organization?
If this describes you, Mastercard wants to talk to you about joining our team.
Role:
- Works as a member of the Business Partnerships , managing the review, analysis and implementation of billing related requests.
-Manages multiple team members ensuring their work accuracy and their overall development.
- Ensures development objectives are accomplished across the team
- Responsibility for accurate reporting and adherence to related controls are followed
- Assists with analysis of billing support ticket issues as needed; 24 hour (on-call) availability required during critical periods.
All About You:
- Extensive experience and demonstrated consistent success in systems architecture/design including managing complex projects, across multiple work-streams and working across multiple teams/geographies.
- Ability to drive process improvement and maintain focus on continuous improvement
- Relevant experience in data analysis, billing investigation, and complex billing recalculations
- Experience collaborating with diverse team members to ideate and implement appropriate design solutions
Required Skills:
- Strong written and verbal communication skills
- Demonstrated aptitude for analysis of technically complex requirements.
- Ability to analyze and thrive in fast paced, agile environment.
- Willingness to mentor other team members and partner cross functionality to deliver business results.
Preferred Skills:
- Experience working in shared service environment for a global company.
- Experience leading teams.
- Solid business analysis experience in a complex, dynamic environment.
- Experience in transactional billing systems in the finance industry.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.
**Pay Ranges**
O'Fallon, Missouri: $112,000 - $187,000 USD

Embark on a rewarding and challenging career as a Business Analysis Manager with our dynamic team. You'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment. Join us and contribute to our mission while advancing your career.

As a Business Analysis Manager within JPMorganChase, you will be a key player in driving strategic initiatives and operational improvements. Your role will involve leveraging your deep understanding of business analysis principles and data analytics expertise to uncover patterns, identify trends, and generate innovative solutions. You will be responsible for managing a diverse team, fostering cross-functional collaboration, and ensuring the delivery of high-quality service within your area of responsibility. Your ability to think strategically, delegate effectively, and coach your team members will be crucial in achieving our common goals. With your advanced computer literacy and digital proficiency, you will be instrumental in implementing automation initiatives and optimizing processes, thereby enhancing our operational efficiency and customer service.

Job Responsibilities:

• Collaborate with Workforce Planning Product and Data Analytics teams to execute on complex strategies for optimizing efficiencies and achieving key success metrics with focus on Back Office reimagined, Dynamic Workforce, Staffing Optimization and key Operations efficiency outcomes.
• Collaborate and engage with Risk partners to ensure timely delivery of key business inputs
• Provide strategic recommendations to Senior Management on financial and operational planning, ensuring alignment with budget expectations supported by robust analytics.
• Present detailed analysis of risks and opportunities within the monthly rolling forecast, providing actionable insights.
• Serve as the control point for forecast inputs, ensuring accuracy and validation of partner handoffs in support of the rolling budget forecast.

Required Qualifications, Capabilities, and Skills:

• Significant achievements in Workforce Planning environment
• Strategic thinker who demonstrates high level of curiosity to evaluate complex planning scenarios, assess risks, and collaborate on strategy development
• Advanced executive presentation and communication skills
• Demonstrated ability to influence and inspire peers, partners, and leaders to align with strategic objectives and drive collective success
• Effective project management skills with a track record of successful project delivery
• Ability to contribute to a collaborative work environment by sharing knowledge and supporting team initiatives

Preferred Qualifications, Capabilities, and Skills:

• Comfortable with a fluid business environment, changing job priorities, and working with people at a variety of levels internally and externally with the ability to work independently and/or in a group
• High proficiency in Microsoft Office products (Excel, Word, PowerPoint, etc.) and Tableau
• Basic knowledge of Alteryx
• Leverage AI capabilities (e.g. LLM, Chat GPT)
• Potentially other business intelligence tools (e.g. Essbase/TM1)

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
**This is a remote position open to candidates located anywhere in the United States**
Aetna's Medicare Stars Web team is an integral part of the Medicare Stars business. We are seeking a **Senior Manager, Business Analysis** , to join our team. This team manages data environments, reporting and web applications that support Medicare and Stars-specific initiatives.
**This position will include:**
+ Project Management: Responsible for managing project work, enhancement requests and questions for our web application portfolio. Promote Agile processes and methodologies in support of this work.
+ Business Analysis: Responsible for analysis and documentation, both technical and functional, for the web application portfolio.
+ Stakeholder Engagement: Build strong relationships with various stakeholders, including business and technology partners, to understand their needs and align solutions with their expectations.
In this fast-paced environment, the candidate will have opportunities to work with a wide variety of Medicare business areas and applications. Within the team, the candidate will interact with skilled analysts and technical partners.
Location can be anywhere in the U.S.
**Required Qualifications**
+ 3-5 or more years of healthcare, health insurance or a relevant combination of experience
+ Proven track record of successfully delivering on projects
+ Experience with writing and executing SQL queries
+ Working knowledge of Agile methodologies including SAFe concepts as well as familiarity with Agile tools such as Rally
+ Demonstrated ability to manage multiple assignments simultaneously, prioritizing effectually, and meeting deadlines
+ Demonstrated ability to effectively communicate and negotiate across business areas
+ Strong problem-solving skills and critical thinking ability.
+ Ability to understand complex systems and solve challenging analytical problems.
**Preferred Qualifications**
+ Experience working in cross-functional teams and collaborating with stakeholders at different levels of the organization
+ Demonstrated knowledge of Medicare Stars
+ Understanding and use of ServiceNow, Rally, JIRA, IRT processes
**Education**
Bachelor's degree preferred or equivalent experience
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$54,300.00 - $159,120.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 12/31/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
**This is a remote position open to candidates located anywhere in the United States**
Aetna's Medicare Stars Web team is an integral part of the Medicare Stars business. We are seeking a **Senior Manager, Business Analysis** , to join our team. This team manages data environments, reporting and web applications that support Medicare and Stars-specific initiatives.
**This position will include:**
+ Project Management: Responsible for managing project work, enhancement requests and questions for our web application portfolio. Promote Agile processes and methodologies in support of this work.
+ Business Analysis: Responsible for analysis and documentation, both technical and functional, for the web application portfolio.
+ Stakeholder Engagement: Build strong relationships with various stakeholders, including business and technology partners, to understand their needs and align solutions with their expectations.
In this fast-paced environment, the candidate will have opportunities to work with a wide variety of Medicare business areas and applications. Within the team, the candidate will interact with skilled analysts and technical partners.
Location can be anywhere in the U.S.
**Required Qualifications**
+ 3-5 or more years of healthcare, health insurance or a relevant combination of experience
+ Proven track record of successfully delivering on projects
+ Experience with writing and executing SQL queries
+ Working knowledge of Agile methodologies including SAFe concepts as well as familiarity with Agile tools such as Rally
+ Demonstrated ability to manage multiple assignments simultaneously, prioritizing effectually, and meeting deadlines
+ Demonstrated ability to effectively communicate and negotiate across business areas
+ Strong problem-solving skills and critical thinking ability.
+ Ability to understand complex systems and solve challenging analytical problems.
**Preferred Qualifications**
+ Experience working in cross-functional teams and collaborating with stakeholders at different levels of the organization
+ Demonstrated knowledge of Medicare Stars
+ Understanding and use of ServiceNow, Rally, JIRA, IRT processes
**Education**
Bachelor's degree preferred or equivalent experience
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$54,300.00 - $159,120.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 12/31/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.