66,649 Bilingual Support jobs in the United States

• Support and troubleshoot Windows 10 Operating System related issues
• Diagnose and resolve system and network related issues on desktops, peripherals and related equipment.
• Support and troubleshoot Microsoft Office (especially Outlook)
• Handle and resolve all problems escalated from customer helpdesk in a timely manner.
• Work with backend global teams to remediate and escalate issues as needed.
• Make recommendations for desktop performance improvements (and lead their execution)
• Be responsible for application upgrades and escalated trouble tickets.
• Provide desktop computing customer service and support.
• Configure and manage software Package Distribution via SCCM.
• Create and maintain related documentation and knowledge base.
• Help keep end users productive through monitoring, maintenance, strong documentation, and fixing issues in a timely manner.
• Be responsible for monitoring, managing, troubleshooting and maintaining client service quality for remote users via VPN
• Spanish Bilingual Support is a mandatory requirement

Hazel Health is the nation's largest virtual provider of school-based healthcare services, and has been recognized by Fast Company as one of the worlds most innovative places to work in 2023.

By partnering with districts and health plans across the country, Hazel transforms schools into the most accessible front door to physical and mental healthcare. Today, Hazel's diverse team of licensed providers deliver therapy and medical services virtually (in school or at home) to over four million K-12 students regardless of their insurance status or ability to pay. Hazel aims to remove all barriers to the mental and

We are looking for dynamic, empathetic, and action-oriented individuals to join our exciting Clinical Operations team.

As a Clinical Support Specialist (CSS), your primary responsibility will be to support Hazel Health providers before, during, and after telemedicine visits through patient assistance, technology support, and follow-up communication. Our CSSs are often the first point of contact for our families and must be compassionate, organized, and able to make sound decisions. Please note that our Clinical Support Specialists must be bilingual Spanish speakers.

Location: Remote

What Youll Do:

• Support Hazels Physical Health provider team with phone calls to families in both English and Spanish

• Manage internal chat communications among providers, relay messages to appropriate staff, and create job tickets for school/initiator needs
• Provide interpretation and translation services for phone calls, telehealth visits and written medical documentation
• Answers parent/guardian questions and relay pertinent information back to the provider
• Troubleshoot minor technical difficulties and escalate to Hazels IT team, when needed
• Work with the Clinical Operations team to identify process improvements and document new procedures
• Ensure continuity of care by acting as a liaison between Hazel providers, parents/guardians, students and school personnel
• Provide back-up coverage to other support staff

What Excites Us:

• Required: Once hired, you will be enrolled --at Hazel Health's expense--in an accredited medical interpreter training program (e.g., ALTA). You must successfully complete the certification within your first 30 days of employment as a condition of continued employment.
• Required: Fluency or ability to communicate in Spanish.
• Prior experience in a clinical environment (1-2 years) preferred
• Ability to handle multiple tasks simultaneously and set appropriate priorities
• Ability to work autonomously with efficiency and attention to detail
• Experience maintaining confidentiality with sensitive information
• Excellent written and oral communication skills
• Excellent telephone and customer service skills
• Bachelors Degree preferred
• Passion for our mission

If youre excited about this role but your past experience doesnt align with every qualification in the job description, we encourage you to apply anyway.

Total compensation for this role is market competitive, with a base salary range of $XX,XXX - $XX,XXX, a 401k match, healthcare coverage, paid time off, stock options, and a broad range of other benefits and perks. Review our benefits at Hazel Health Benefits.

We believe talent is everywhere, and so is opportunity. While we have physical offices in San Francisco and Dallas, we have embraced working remotely throughout the United States. While some roles may require proximity to our San Francisco or Dallas offices, remote roles can sit in any of the following states: AL, AZ, AR, CA, CO, CT, DC, DE, FL, GA, HI, IL, IN, IA, KY, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NJ, NM, NY, NC, OH, OR, PA, RI, SC, TN, TX, UT, VT, VA, WA, and WI Please only apply if you live and work full-time in one of the states listed above or plan to relocate to one of these states before starting your employment with Hazel. State locations and specifics are subject to change as our hiring requirements shift.

We are committed to creating a diverse, inclusive and equitable workplace. Hazel Health values the minds, experiences and perspectives of people from all walks of life. We are proud to value diversity and be an equal opportunity employer. Hazel will consider qualified applicants with an arrest or conviction record for employment in accordance with state and local laws and "fair chance" ordinances. For all Hazel positions, a criminal background check is required following a contingent offer of employment. Learn more about working with us at Hazel Health Life.

LaSalle Network is currently partnering with a client that specializes in managed IT services and is looking to grow their service desk team. The core services of this client are in the areas of help desk, systems engineering, network engineering and cloud services. We are looking to hire an individual to join their service team.

Bilingual 2nd Shift Help Desk Technician Responsibilities:

• Provide remote technical assistance to end users using both oral and written communication skills via phone, email and video conference
• Act as initial point of contact for computer hardware and software problem resolution for users
• Configure and administer mobile devices including smartphones
• Troubleshoot technical issues with monitors, keyboards, mice, etc.
• Troubleshoot technical issues with internet, modems or VPNs
• Handle any connectivity issues
• Handle basic escalations when needed
• Meet and/or exceed daily and weekly KPIs around average call handle time, call resolution and customer satisfaction

• Must have bilingual skills
• Must be comfortable working second shift hours
• Educational degree/certificate or equivalent experience
• 1-3 years of hands-on desktop support experience; strong customer service skills
• Knowledge in Microsoft Office 365 (i.e. Word, Excel, PowerPoint, Access)
• Knowledge in Microsoft Outlook
• Knowledge in Office365 Exchange Online administration
• Knowledge in Microsoft Windows, macOS, Android and iOS Operating Systems
• Knowledge of Active Directory, Apple Business Manager and user account changes
• Technical aptitude with strong PC and mobile device literacy skills including MacBooks

As a Bilingual Customer Support Specialist, you will play a critical role in assisting both wholesale and retail customers by identifying their needs, providing information about our products, and suggesting the best solutions. You will be key in resolving customer concerns swiftly to ensure top-notch satisfaction while staying current on product features to maintain our quality standards.

Your responsibilities will include:

• Delivering exceptional customer service and actively meeting sales goals.
• Engaging with customers in person and over the phone, assessing their needs to recommend suitable products.
• Building strong, trustworthy relationships with our customer base.
• Processing sales efficiently in adherence to company policies.
• Maintaining accurate work order files and ensuring proper handling of materials.
• Preparing products by tinting and mixing according to customer specifications.
• Organizing and stocking merchandise on the sales floor, ensuring a visually appealing display.
• Conducting store maintenance and cleanliness.
• Loading and unloading delivery trucks and assisting with deliveries as required.
• Staying informed about all products available to customers and providing valuable suggestions.
• Participating in inventory control and reporting discrepancies.
• Offering innovative ideas to enhance store sales.

This role requires regular interaction with customers and occasional access to cash and sensitive materials, which will be supervised to ensure a secure environment.

Located at: 736 Glen Street, Queensbury NY 12804, this position offers health benefits, retirement plans, generous time-off, and further opportunities for professional development.

To be considered, you must be at least 18 years old, fluent in both English and Spanish, and able to demonstrate the ability to lift and carry items weighing up to 70 lbs. Candidates with prior customer service experience, particularly in retail or paint sales, are highly preferred.

At our company, we strive to create a diverse and inclusive workforce that values the contributions of all team members. If you're ready to bring your skills and passion to a dynamic environment, we encourage you to apply!

Join our team as a Bilingual Customer Support Specialist! In this role, you will connect with wholesale and retail customers, identifying their needs and providing expert guidance on Sherwin-Williams products. Your mission will be to resolve customer inquiries promptly while ensuring exceptional client satisfaction. You will also keep up-to-date with product features and uphold the store's visual and quality standards.

As a key member of our team, you will help achieve our sales goals while offering top-tier customer service.

This position involves engaging with customers of all ages, which may include handling financial transactions and interacting with valuable store items. Therefore, a background check will be conducted to maintain the safety and security of everyone involved.

The selected candidate will work at Store #701177, located at: 1611 W State St., New Castle, PA 16101.

At Sherwin-Williams, our purpose is to inspire and improve the world through our innovative solutions, transforming spaces with color. We value our employees and are dedicated to providing:

• Health and Wellness: A comprehensive benefits package aimed at enhancing your well-being.
• Career Development: Opportunities for learning and skills development to further your career.
• Community Connection: A commitment to inclusivity and support for our communities.

Your journey starts here—let's create your possibilities!

How to Apply:

1. Step 1 - Online Application: Visit our Careers page to find the position that excites you. Set aside about 15 minutes to create your profile.
2. Step 2 - Digital Interview: Qualified applicants will be invited to complete a video interview. You'll receive behavioral questions, and you can complete this step at your convenience within a week.
3. Step 3 - In-Store Interview: Top candidates will be invited for an in-store interview with our team.

Your well-being is our priority. We offer a wide range of benefits for you and eligible family members. For more information about our offerings, please refer to our benefits overview.

Compensation varies based on individual qualifications and location specifics, as we consider various factors in our decision-making process.

Sherwin-Williams is an Equal Opportunity Employer, welcoming applicants from diverse backgrounds without discrimination. We comply with all relevant laws regarding employment and are committed to providing a fair hiring process.

Protecting our applicants and employees is paramount; thus, we will never ask for sensitive personal information during the application process.

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone, determining needs and presenting suitable products.
• Build effective trust relationships with customers.
• Accurately process sales transactions according to company policy.
• Meet and exceed sales goals on a regular basis.
• Maintain accurate work order files and formulas.
• Prepare and mix products to meet customer specifications.
• Organize the sales floor and maintain displays.
• Maintain cleanliness of store equipment.
• Help with loading/unloading delivery trucks.
• Support delivery operations as needed.
• Ensure that assigned areas are stocked and presentable.
• Stay informed about product offerings and options.
• Adhere to inventory control procedures and suggest improvements.

Minimum Requirements:

• Must be at least 18 years of age.
• Authorized to work in the country without sponsorship.
• Proficient in both English and Spanish.
• Valid Driver's License required.
• Ability to lift up to 50 lbs frequently; 70 lbs occasionally.
• Willingness to work flexible hours, including evenings and weekends.

Preferred Qualifications:

• High School diploma or GED.
• 1 year of experience in retail or customer service.
• Experience in selling paint and related products.
• Familiarity with tinting and mixing equipment.

• Immediate Outreach: Contact members promptly regarding out-of-range vital signs or device readings.

• Mobile Care Management: Assist members with the use of mobile care management devices.

• Risk Identification: Communicate with members to identify risks and educate them on recommended device ranges.

• Health Education: Educate members about concerning symptoms and options for outreach, including when to refer to the ER or alternatives.

• Resource Maximization: Maximize members' access to available resources for optimal care.

• Team Collaboration: Assist health coaches, customer service, and tech support teams as needed and collaborate with the entire care team to support members effectively.

• Fluent in Spanish
• Current and active RN license.

• Minimum of 1-3 years of experience in a critical care setting.

• Understand chronic disease management and progression (e.g., Diabetes, Hypertension, Congestive Heart Failure, Asthma, COPD, Weight Management, Mental/Behavioral Health).

• Proficient with technology and web-based applications.

• Proven ability to work effectively in a remote setting, demonstrating strong communication and collaboration skills.

• Demonstrate effective communication skills with compassion and empathy.

• Proven ability to work effectively in a remote setting, ensuring seamless communication and collaboration with the care team.

• Previous experience in an emergency room setting.

• Experience working with diverse populations.

• Understanding of Medicaid and/or Medicare.

• Experience with telephonic patient outreach.

• Familiarity with Motivational Interviewing techniques.

• Experience in care coordination or case management roles.

• Experience with HEDIS and/or NCQA standards.
• Fluency in Spanish preferred, but not required.

• Competitive salary

• Comprehensive health Insurance including medical, dental, vision, LTD, STD and life insurance

• 401(k)

• Unlimited paid time off

• 11 paid company holidays

• Engaging team events

FrankCrum is a Top Workplace!

Frank Winston Crum Insurance (FWCI) issues Workers’ Compensation and General Liability policies by offering flexible coverage and payment options to meet the varied needs of businesses. Over the years, FWCI has grown from a single-state insurance carrier to one that is licensed in 42 states and continues to expand. In addition to regional and product line growth, FWCI has enhanced its value-added services. What has not changed though is the firm's commitment – echoed throughout the family of companies – “always to do the right things for the right reasons!”

Click here to learn more about FrankCrum!

The Role You’ll Play to Create Success

We are eager to announce a full-time Bilingual Customer Support Specialist position filled with many exciting opportunities! In this role, you will have the opportunity to impact the FrankCrum business everyday by providing excellent customer service to our policy holders.

1. Assists insureds, agents and others in a manner that fosters enriched relationships with these customers and provides accurate solutions.
2. Systematically reflects on what is working and how to achieve better results.
3. Documents process and procedures, researches methodology, diagrams workflows and tracks projects.
4. Analyzes and recommends changes in processes; tracks changes and maintains pre and post change documentation.
5. Assists with general questions, payments, and inquiries regarding policies and the related commissions, ordering policy audits, tracking and communicating audit progress.
6. Organization and filing policy documents and information.
7. Assists with issuing refund and commission checks.
8. Assists with the preparation of monthly journal entries by gathering claims details from third party administrators and various bank statements and assembling the data for review by management.
9. Assists with reconciliations for GAAP and STAT reporting.
10. Assists with accounts payable processing and the monitoring of accounts receivables balances.

The Attributes We Seek

1. Two (2) years of related accounting, administrative and customer service experience.
2. Two (2) years of active use of required technology in work environment (Visio, MS Office Suite, Access, Data Mapping, Call center software (ACD, IVR,CTI).
3. Bachelor’s degree preferred in accounting, finance, insurance, business, or closely related field. Years’ experience in closely related work may be substituted in lieu of degree.
4. Detail oriented with ability to multi-task in a dynamic environment, working in teams or independently.
5. Required Spanish Bilingual. Ability to speak, understand, and write in Spanish and English.

Our Competitive Benefits

Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including:

• Health Insurance is zero dollar paycheck cost for employee's coverage and only one-hundred-fifty dollar a month for family!
• Dental and Vision Insurance
• Short Term Disability and Term Life Insurance at no cost to the employee
• Long Term Disability and Voluntary Term Life Insurance
• Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
• 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
• Employee Assistance Program at no cost to the employee
• Flexible Spending Accounts for Medical and Dependent Care Reimbursement
• Health Savings Account funded by FrankCrum
• Paid time off and holiday pay
• Education reimbursement up to five thousand two hundred fifty dollars tax free per calendar year
• PTO cash out
• Tickets at Work
• Access to the Corporate America Family Credit Union
• Employee and client referral bonus programs
• Paid volunteer time

What’s Special About FrankCrum

FrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This “family of employer solutions” employs approximately 400 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure.

The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Café, the Homeless Empowerment Program, and Clearwater Free Clinic!

If you want to play this role to positively impact our client’s day-to-day business, then apply now!

FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Unlock your potential with Quantum ePay. We're a full-service financial technology provider that helps business owners lower their costs, earn more money, and improve their quality of life. Our company is growing incredibly fast and we are seeking professionals who are results-driven with inside sales experience!

We are seeking a Technical Support Representative who will be responsible for deployment and technical support for hardware and payment gateways. They will be responsible for terminal and payment gateway customer service and trainings. This entry-level role does not require prior technical experience but rather a technical aptitude, exceptional customer service skills, and a knack for solving problems.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensures that hardware and payment gateways are fully deployed, implemented and functioning
• Set up and troubleshoot POS, software, payment gateways and other credit card processing applications
• Download, set up and troubleshoot credit card processing hardware, including terminals, pin pads and card readers
• Keeps inventory of hardware
• Communicates with merchant support for assistance and other departments as necessary

QUALIFICATIONS:

• One year of experience in Merchant Services preferred
• Experience in cashiering, retail, or food service involving payment processing or POS systems is highly desirable
• Excellent verbal, written, interpersonal, relationship building and presentation skills
• Strongly self-motivated with a drive to succeed
• Strong work ethic and self-discipline
• PC literate with Microsoft Office experience
• Must have a clean driving record. You may need to drive to merchant locations to install equipment
• Bilingual required (Spanish, Mandarin or Korean)

SALARY:

This role includes quarterly profit-sharing bonuses as part of a total compensation package, in addition to a full range of medical, dental, retirement planning, and/or other benefits.

• Base hourly range: $17.00 - $1.00/hr
• Salary including quarterly profit-sharing bonus and comprehensive benefits program range (annualized): 50,157 - 60,141

WHY WORK HERE?

• Awarded Top Workplace of Orange County by the OC Register!
• New open space office at COTA in Austin, a fun and creative spot where a small team makes big things happen!
• Work hard, play hard culture!
• Proven "promote from within" mentality!
• Benefit offerings:
  • Medical, dental and vision
  • 401k Safe Harbor; 100% employer match processed semi-monthly, up to 4%
  • Profit Sharing; paid on a quarterly basis