1,174 Billing Operations jobs in the United States

We are seeking a skilled Retail Operations Analyst to ensure accurate, timely customer transactions, account maintenance, and monthly billing. The ideal candidate brings strong analytical skills, process discipline, and working familiarity with data tools to help drive customer satisfaction and operational excellence. If you're looking for an opportunity to work for a rapidly growing company in New Jersey, APPLY TODAY!

Responsibilities:

• Develop a thorough understanding of the electricity and gas customer lifecycle—from contract initiation through final account processing.
• Work within the customer management systems to process daily operational tasks and electronic transactions with vendors/utilities.
• Monitor and resolve transaction and billing exceptions within established SLAs; escalate appropriately when needed.
• Use reporting and analytical methods (e.g., Excel, SQL/Power BI where applicable) to identify issues and maintain compliance with internal/external SLAs.
• Perform root cause analysis to address exceptions, errors, and process gaps; recommend and implement fixes.
• Research and analyze complex business problems using software tools and knowledge of the retail energy market.
• Support execution of new business and regulatory requirements.
• Serve as a subject matter expert for transaction and billing questions.
• Create and maintain clear process documentation for training and reference; deliver training to colleagues as needed.
• Collaborate with internal teams, management, external vendors, and utilities to resolve issues and support projects.
  

Top Skills:

• 3-5 years’ experience within sales operations or back office related billing experience (Energy Supplier, Utilities, insurance, claims, loans, sales analyst, etc.)
• Strong excel skills – vlookups, pivot tables, and basic formulas
• Strong analytical skills with high attention to detail; Experience sifting through large datasets & identifying discrepancies

• Bachelor’s degree from accredited university

Nice to have:

• Energy Supplier back-office experience (Or similar utilities sector)
• Power BI and SQL
  

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture
  

 Why IDR?

• 27+ Years of Proven Industry Experience in 4 major markets
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row
  

**Location:**
US Remote Massachusetts
**Employment Type:**
FullTime
**Department**
Finance & Operations
**Compensation:**
$113.6K - $150K
_At Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including work history, education, professional experience, and location. The actual pay may vary depending on your skills, qualifications, experience, and work location. In addition, Confluent offers a wide range of employee benefits. To learn more about our benefits click_ here ( _._
**Overview**
We're not just building better tech. We're rewriting how data moves and what the world can do with it. With Confluent, data doesn't sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.
It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.
One Confluent. One Team. One Data Streaming Platform.
**About the Role:**
We are looking for an experienced and strategic Manager of Billing Operations to lead and evolve our global billing function. In this key role, you will manage high-volume billing operations, drive system and process improvements, and ensure compliance. You will also provide actionable, data-driven insights to support our financial goals. If you have a passion for scaling billing infrastructure in a fast-paced technology or SaaS environment, we want to hear from you.
**What You Will Do:**
+ Lead and manage all day-to-day billing operations to ensure timely and accurate invoicing.
+ Mentor and guide offshore Shared Services teams to strengthen their capabilities and professional growth.
+ Establish and maintain KPIs and reports to measure billing performance, accuracy, and operational efficiency.
+ Collaborate on billing system enhancements and integrations to reduce manual work and increase scalability.
+ Act as the primary escalation point for complex billing issues, resolving them quickly to minimize customer impact and optimize cash flow.
+ Oversee the execution and policy adherence for both standard and non-standard billing schedules and sales order processing.
+ Partner with cross functional teams including Collections, Revenue, FP&A, Sales, Order Management, Deal Desk, and Tax to drive alignment across the order-to-cash cycle and enhance billing operations.
+ Embed customer-centric practices in billing operations to optimize stakeholder engagement and strengthen the overall customer experience.
+ Drive continuous improvement projects to streamline workflows and reduce invoice cycling times.
+ Deliver actionable, data-driven insights on billing performance, risks, and improvement opportunities.
+ Own the month-end billing close process, including reconciliation and preparing of key metric reports for finance leadership.
+ Ensure the design and implementation of sustainable billing controls that meet internal audit and SOX compliance standards.
**What You Will Bring:**
+ 5-8 years of experience in consumption-based (UBB) billing, with at least 2-3 years leading teams, including offshore or Shared Services. Experience in a high-volume SaaS or technology environment is highly preferred.
+ Hands-on experience managing high-volume billing operations, including portal invoicing and sales order workflows.
+ Proven success creating KPIs and dashboards to improve billing accuracy, reduce cycle time, and increase throughput.
+ Strong analytical and problem-solving skills with the ability to translate complex data into clear, actionable insights.
+ Excellent organizational and communication skills, with the ability to manage multiple competing priorities effectively.
+ Working knowledge of ASC 606 as it relates to billing operations and experience designing or operating SOX-relevant controls.
+ Proficiency with ERP, CRM, and support systems (e.g., NetSuite, Salesforce, Jira, Zendesk, G-Suite) and advanced Excel skills.
**Ready to build what's next? Let's get in motion.**
**Come As You Are**
Belonging isn't a perk here. It's the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what's possible.
We're proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager Billing Operations
Overview:
Providing enterprise-wide support for centralized billing, Mastercard GBSC Revenue Operations & Enablement delivers operational excellence. We are currently seeking a passionate, collaborative, and experienced Manager of Billing Operations.
Are you a collaborator capable of communicating effectively with Business and IT stakeholders across all organizational levels?
Are you an innovator who embraces, adopts, and studies the latest technology to solve challenging business problems?
Are you a leader who inspires the team to think "out of the box" and effectively communicates across all levels of the organization?
If this describes you, Mastercard wants to talk to you about joining our team.
Role:
- Works as a member of the Business Partnerships , managing the review, analysis and implementation of billing related requests.
-Manages multiple team members ensuring their work accuracy and their overall development.
- Ensures development objectives are accomplished across the team
- Responsibility for accurate reporting and adherence to related controls are followed
- Assists with analysis of billing support ticket issues as needed; 24 hour (on-call) availability required during critical periods.
All About You:
- Extensive experience and demonstrated consistent success in systems architecture/design including managing complex projects, across multiple work-streams and working across multiple teams/geographies.
- Ability to drive process improvement and maintain focus on continuous improvement
- Relevant experience in data analysis, billing investigation, and complex billing recalculations
- Experience collaborating with diverse team members to ideate and implement appropriate design solutions
Required Skills:
- Strong written and verbal communication skills
- Demonstrated aptitude for analysis of technically complex requirements.
- Ability to analyze and thrive in fast paced, agile environment.
- Willingness to mentor other team members and partner cross functionality to deliver business results.
Preferred Skills:
- Experience working in shared service environment for a global company.
- Experience leading teams.
- Solid business analysis experience in a complex, dynamic environment.
- Experience in transactional billing systems in the finance industry.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.
**Pay Ranges**
O'Fallon, Missouri: $100,000 - $160,000 USD

Xenon Health is looking for a detail-oriented Medical Billing Operations Assistant to support our office. This full-time role is ideal for someone with strong organizational skills who thrives in administrative support tasks and is eager to contribute to a growing healthcare company. This position offers an hourly pay rate of $25/hour and is a full-time, permanent role.

Job Responsibilities:

• Manage printing, mailing, and document preparation tasks.
• Prepare and submit Medicare enrollment applications for provider credentialing.
• Maintain organized records and ensure compliance with billing and administrative protocols.
• Collaborate with internal teams to resolve billing inquiries and support operational efficiency.
• Assist with data tracking and report generation using Excel to support billing operations.
• Support basic automated workflows to streamline recurring processes and ensure timely, error-free completion.
• Help maintain and update simple data visualization tools to improve reporting clarity.

Qualifications:

• Previous administrative experience in a medical or billing setting is preferred but not required; training will be provided.
• Highly detail-oriented with the ability to manage repetitive tasks accurately.
• Strong organizational and time management skills.
• Proficient in using office equipment and basic software (e.g., Microsoft Office Suite), particularly Excel.
• Willingness to learn about healthcare billing regulations, compliance requirements, and simple workflow automation.
• Strong analytical mindset with the ability to communicate complex data and process information clearly to non-technical audiences.
• Excellent communication skills and a proactive, solution-oriented attitude.

**At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.**
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: _"What would I do if this patient were my mom?"_ That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
**Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.**
**Position Summary**
The Manager of Billing Operations Accounts Receivable is responsible for providing leadership in the development and improvement of accounting policy and procedures and internal control environment. Responsible for management, reporting, accounting & analysis, internal controls and policies & procedures related to all aspects of revenue and accounts. This involves close collaboration with, and business counsel to representatives throughout the organization. Manage, coach, and inspire a team of associates to provide solid and well thought out external and internal management information. Assess and review of financial controls and documentation.
**Job Responsibilities**
+ Meets all deliverables and goals set by department.
+ Meets all regulatory agency requirements as they pertain to job function.
+ Manages day-to-day activities of multiple teams of Health Information department, including management of in-bound customer correspondence, customer phone calls, and patient case discrepancy management.
+ Ensures the needs of clients, patients, field staff, and laboratory are appropriately addressed by prioritizing work of multiple as needed.
+ Works cross functionally with other department leaders to improve workflows and enhance customer satisfaction.
+ Represents the Health Information department in cross functional teams to ensure larger company projects include Health Information input.
+ Ensures service quality by monitoring team member performance, identifying performance issues and implementing corrective action as necessary.
+ Hires and trains team members.
+ Develops training programs.
+ Investigates and resolves escalated and complex client issues and problems, identifying areas of customer satisfaction and dissatisfaction.
+ Monitors employee's performance and productivity. Utilizes processes and available tools to analyze trends, maintain and enhance performance, and report statistics. Provides regular feedback to all Health Information team members on their performance; identifies areas of improvement. Manages performance accountabilities for individual team members.
+ Collaborates with management as it relates to team member challenges dealing with performance and behavior.
+ Ensures adequate support coverage by managing adherence to work schedules fully utilizing daily management reports/tools.
+ Provides on-going training and development of team members through effective coaching, motivating and proactive career development.
+ Mentors, coaches, and addresses developmental opportunities and disciplinary issues on the team. Implements corrective action and further development plans as necessary. Uses motivational techniques to assist team members in maintaining and exceeding standards.
+ Conducts audits on work and determinesadditional training and counseling that may be required due to the results of the audit; including, providing recommendations, guidance, and implementing solutions to improve results.
+ Actively supports and engages Health Information team members in the quality process. Assesses training needs as identified, shares results in a timely manner, and provides training and coaching to drive continuous improvement.
+ Supports new technologies as a tool for driving increased efficiencies and stronger results.
+ Conducts regular team meetings. Attends applicable department/management meetings. Keeps team informed of new processes and general updates.
+ Manages correspondence, escalated issues and requirements/regulations.
+ Works collaboratively to problem solve and participate cross functionally with other teams as necessary.
+ Maintains a high level of confidentiality to protect the concerns of the company, management and employees.
+ Provides strong, consistent leadership and direction to the team, translates company and department vision into measurable goals and objectives for the team, and helps team members understand how they contribute to Caris's success.
+ Serves as a role model for staff, maintaining a professional, positive work environment that promotes a high-performance environment.
+ Takes ownership for personal growth and career development of self. Focused on continuing to expand leadership skills, experience, and capability.
+ Accepts other duties as assigned
**Required Qualifications**
+ Associate's degree accounting, finance, healthcare administration, or a related field OR equivalent combination of education and experience
+ 3+ years of experience of Medical Billing
+ 5+ years of experience in a related industry
+ Expert in Business-to-Business (B2B) communications.
+ Advance knowledge of Medicare, Medicaid and commercial insurance guidelines, and medical billing processes
+ Proficient in insurance processing, guidelines and general policies related to all payers.
+ Proficient in clinical documentation review to align with insurance authorization requirements
+ Maintains compliance with HIPPA and other healthcare regulations
+ Advanced knowledge of CPT, ICD-10
+ Maintains patient confidentiality and complies with HIPAA regulations
+ Demonstrates solid time management skills, organization, and a strong attention to detail
+ Demonstrated leadership and interpersonal skills. Willingness to lead by example.
+ A good understanding of techniques for identifying, documenting, and testing of controls.
+ Demonstrated leadership and interpersonal skills. The role will require interaction with a wide range of fellow employees, senior leaders, as well as external auditors and experts.
+ Maintain a high standard of discipline and professionalism.
+ Ability to think creatively and initiatenew ideas or solutions to business issues.
+ Independence of thought and sound judgment relating to business needs.
+ Demonstrated commitment, self-motivation, and drive.
+ Ability to work with minimal guidance; Proactive, motivated self-starter
+ Flexibility and proven ability to handle and manage frequent changes effectively and efficiently
+ Meets productivity/performance standards as set forth by management.
+ Adheres to all company policies and procedures.
+ Possess strong interpersonal skills and the ability to sell the business reason for the change. Act as an agent of change while maintainingappropriate level of independence.
+ Ability to work in a fast past, competing deadline driven environment.
+ Strong knowledge of Microsoft Office Suite, specifically Access, Word, Excel, Outlook, Accounting Software, and general working knowledge of Internet for business use. Demonstrated ability to learn new accounting software.
+ Conditions of Employment: Individuals must successfully complete the pre-employment process, which includes criminal background check, drug screening, and reference verification.
**Preferred Qualifications**
+ Bachelor's degree accounting, finance, healthcare administration, or a related field OR equivalent combination of education and experience  
+ 5+ years' experience in a medical billing management position, with experience in AR.
+ Demonstrated career growth in previous healthcare administration, or a related field.
+ Strong training/development background.
+ Must possess professionalism, superior organizational skills, communications skills that allow the ability to educate and influence, an unrelenting passion for persistent follow up, and a drive towards problem resolution. 
+ Overall responsibility will be to follow-up on all claims from billing through final resolution and reduce delinquent accounts to achieve maximum collections from all sources.
+ Drive for Results (Service, Quality, and Continuous Improvement) - Ensure procedures and processes are in place that will lead to delivery of quality results and continually reassess their effectiveness to achieve continuous improvement.
+ Communication - Proficient verbal and written communication skills. Willingness to share and receive information and ideas from all levels of the organization to achieve the desired results.
+ Teamwork - Commitment to the successful achievement of team and organizational goals through a desire to participate with and help other members of the team.
+ Customer Service Focus - Demonstrate a focus on listening to and understanding client/customer needs and then delighting the client/customer by exceeding service and quality expectations.
**Physical Demands**
+ Must possess ability to sit and/or stand for long periods of time.
+ Must possess ability to perform repetitive motion.
+ Ability to lift upto 15 pounds.
+ The majority of work is performed in a desk/cubicle environment.
**Training**
+ All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
**Other**
+ Willingness to work shift work and overtime.
+ Job may require occasional weekends, evenings, and/or holidays.
**Conditions of Employment:** Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This job description reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Caris Life Sciences is a leading innovator in molecular science and artificial intelligence focused on fulfilling the promise of precision medicine through quality and innovation.
Caris is committed to quality and excellence at our state-of-the-art laboratories. Learn more about our tissue lab and the advanced technologies that are helping improve the lives of cancer patients.

We are seeking a skilled Retail Operations Analyst to ensure accurate, timely customer transactions, account maintenance, and monthly billing. The ideal candidate brings strong analytical skills, process discipline, and working familiarity with data tools to help drive customer satisfaction and operational excellence. If you're looking for an opportunity to work for a rapidly growing company in New Jersey, APPLY TODAY!

Responsibilities:

• Develop a thorough understanding of the electricity and gas customer lifecycle—from contract initiation through final account processing.
• Work within the customer management systems to process daily operational tasks and electronic transactions with vendors/utilities.
• Monitor and resolve transaction and billing exceptions within established SLAs; escalate appropriately when needed.
• Use reporting and analytical methods (e.g., Excel, SQL/Power BI where applicable) to identify issues and maintain compliance with internal/external SLAs.
• Perform root cause analysis to address exceptions, errors, and process gaps; recommend and implement fixes.
• Research and analyze complex business problems using software tools and knowledge of the retail energy market.
• Support execution of new business and regulatory requirements.
• Serve as a subject matter expert for transaction and billing questions.
• Create and maintain clear process documentation for training and reference; deliver training to colleagues as needed.
• Collaborate with internal teams, management, external vendors, and utilities to resolve issues and support projects.
  

Top Skills:

• 1-3 years’ experience within sales operations or back office related billing experience (Energy Supplier, Utilities, insurance, claims, loans, sales analyst, etc.)
• Strong excel skills – vlookups, pivot tables, and basic formulas
• Strong analytical skills with high attention to detail; Experience sifting through large datasets & identifying discrepancies

• Bachelor’s degree from accredited university

Nice to have:

• Energy Supplier back-office experience (Or similar utilities sector)
• Power BI and SQL
  

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture
  

 Why IDR?

• 27+ Years of Proven Industry Experience in 4 major markets
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row
  

Join the Team!

Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love?

At Align, our professionals are the key to our success. We dont just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. Were a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our teamwork hard, play hard, be smart!

We believe great communities lead to great companies. Thats why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.

Position Overview

We are seeking a proactive and detail-oriented Project Operations Analyst to take ownership of our Professional Services Automation (PSA) system, ConnectWise, with a focus on billing accuracy, project/agreement setup, and operational efficiency. This role requires an analytical and solutions-driven professional who thrives in a fast-paced environment and is eager to drive improvements across finance and operations workflows.

The Project Operations Analyst will serve as a key liaison between Operations, Finance, and Project Management, ensuring data integrity, accurate billing cycles, and streamlined business processes. The ideal candidate will bring 2-5 years of experience in finance, operations, or PSA systems administration, and will be highly motivated to develop into a subject matter expert and trusted advisor to leadership. This role requireshands-on billing experience. We kindly ask that only candidates who meet this requirement apply.

• This position will report to the Operations Manager.
• The hybrid position will be based out of our New York City Office 3 days per week but will be able to work remotely 2 days a week.
• This is a full-time position offering full benefits, a salary in the $65K to $72K range, and paid training.

Key Responsibilities

• Own and administer the billing and project/agreement setup functions within ConnectWise PSA.
• Lead the monthly billing cycle, ensuring accuracy of invoices, tax calculations, and compliance with client agreements.
• Verify and reconcile data between ConnectWise and Sage Intacct to ensure financial accuracy and consistency.
• Maintain and manage sales/use tax resale certificates and ensure proper tax application within ConnectWise.
• Partner cross-functionally with Finance, Sales, and Project Managers to optimize billing accuracy and operational efficiency.
• Develop and maintain standardized reporting packages and executive dashboards to support decision-making.
• Identify, recommend, and implement process improvements and automation opportunities across PSA and financial workflows.
• Support purchasing operations, ensuring vendor and project requirements are aligned with internal controls.
• Act as a ConnectWise subject matter expert (SME), staying current with new features and best practices.
• Provide training and guidance to colleagues on ConnectWise and financial process workflows as needed.

Required Qualifications

• Bachelor's degree in Business, Finance, Operations, or related field (or equivalent experience).
• 2-5 years of relevant professional experience in finance, operations, project administration, or billing.
• Experience verifying and reconciling financial data across multiple systems (e.g., ConnectWise, Sage Intacct).
• Strong analytical, problem-solving, and organizational skills.
• Excellent written and verbal communication with the ability to present data and insights clearly.
• Proficiency with MS Office, especially Excel (formulas, pivot tables, data analysis) and PowerPoint.
• High attention to detail, with proven ability to manage multiple priorities in a fast-paced environment.
• Demonstrated initiative, follow-through, and customer focus.

Preferred Qualifications

• Prior experience with ConnectWise PSA and/or Sage Intacct.
• Experience with billing, accounts receivable, or project finance in a corporate environment.
• Familiarity with process automation and reporting/dashboard tools.
• Experience supporting or leading cross-functional operations or finance projects.
• Ability to train and mentor colleagues on system processes.

PM25

Tier2

For more details, visit

Align is a premier global provider of technology infrastructure solutions.

Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients.

Our professional services team, which includes Workplace Technology and Data Center Solutions provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.

Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.

Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.

For more information, visit:

PIcaf9cdab56f

Description
The Amazon Fuse team works across Amazon to bring our consumer service offerings, including Prime, Prime Video, Amazon Music Unlimited, Kindle, Alexa, and more, to hundreds of global partners across mobile operators, OEMs, retailers, banks, QSR and CPG brands, and more. We focus on business growth and value creation for customers, while building trusting relationships with enterprise partners to deliver subscriber growth for Amazon.
We are looking for a Regional Operations Manager to manage billing relationships with external partners and support the Americas team from an operational standpoint. This role enables you to have significant business impact through your direct involvement in driving operational efficiency, contributing to business strategy, and ensuring Amazon gets paid on time. This role will support the Director of Fuse Americas and team from an operational perspective; managing and creating mechanisms, contributing to regional docs, and working to drive operational efficiencies. From a billing perspective, this role will leverage reporting tools to develop and maintain scaled, automated, user-friendly reports and dashboards that will support the inquiries of partners. This position requires a proactive, highly motivated individual with an aptitude for critical thinking and process improvement, who can assist in the strategic development of systems for global billing. The successful candidate will be a self-starter who is comfortable with ambiguity, is analytical and detail oriented, demonstrates backbone, and possesses the ability to work well with cross-functional teams.
Key job responsibilities
-Develop a deep understanding of the business, opportunities, and areas for improvement in order to build and manage key mechanisms that help drive continued growth for the region.
-Plan, manage, and deliver partner invoices, billing queries, and SLAs to ensure there is a strategy to measure accounts and support as a result.
-Work with Billing Ops team, BD team, and external partners to ensure payments are received in a timely fashion and disputes are resolved quickly.
Basic Qualifications
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Must be fluent in Spanish
Preferred Qualifications
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

**Overview**
The Billing Coordinator is responsible for ensuring the accurate and timely preparation of monthly invoices for assigned cases; researching and following up on invoice questions; managing corrections and providing timely resubmission of rejected invoices; and producing summary reports. The Billing Coordinator validates the billing rates and travel receipts and ensures the billing requirements listed in this statement of work and government-required reporting are accurate. The position is in Virginia.
**Essential Job Duties**
**Invoice Generation:**
+ Generate accurate and timely invoices for services rendered or products delivered.
+ Ensure all billing documentation is complete and complies with company policies and client agreements.
+ Verify billing data accuracy before submission.
+ Billing Analysis:
+ Conduct regular reviews of billing statements to identify discrepancies and resolve issues promptly.
+ Collaborate with relevant departments to investigate and correct billing errors.
+ Client Communication:
+ Maintain effective communication with clients regarding billing inquiries and discrepancies.
+ Provide timely and courteous responses to client billing-related concerns.
+ Payment Processing:
+ Record and monitor incoming payments.
+ Reconcile payments with invoices and resolve any discrepancies.
+ Record Keeping:
+ Maintain organized and up-to-date records of billing transactions.
+ Ensure confidentiality and security of financial information.
**Reporting:**
+ Prepare and present regular reports on billing activities, outstanding balances, and other relevant financial metrics.
**Collaboration:**
+ Work closely with the finance department, sales, and other relevant teams to ensure a smooth billing process.
+ Provide support during audits by supplying necessary documentation and information.
**Process Improvement:**
+ Identify opportunities for process improvement in billing procedures and contribute to the implementation of efficient billing systems.
**Minimum Requirements**
+ Minimum of four years of billing experience, to include accounts receivable or accounts payable experience.
+ Bachelor's degree in finance, Accounting, Business, or a related field preferred.
+ Proven experience as a Billing Coordinator or in a similar role.
+ Strong attention to detail and numerical accuracy.
+ Excellent communication and interpersonal skills.
+ Proficiency in relevant billing and accounting software.
+ Ability to work independently and collaboratively in a fast-paced environment.
+ Knowledge of relevant laws and regulations regarding billing practices is a plus.
This position description is a general outline of the responsibilities and qualifications required for the role of Billing Coordinator and may be subject to modification based on organizational needs.
**Work Environment**
Typical Office Environment
**Working at SOSi**
All interested individuals will receive consideration and will not be discriminated against for any reason.
SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.