14,302 Bnb Assistant jobs in the United States
Front Desk Agent/ Guest Services Rep
Posted 14 days ago
Job Viewed
Job Description
Join Maya Hotels and Take the Next Step in Your Career!
Are you a driven and Customer-oriented professional with a passion for hospitality? At Maya Hotels , we are seeking a dynamic Front Desk Agent/ Guest Service Representative to be the first point of contact for guests, delivering friendly, professional, and efficient service to create a welcoming and memorable experience. If you thrive in a fast-paced environment and enjoy working with top hospitality brands, this is the opportunity for you!
Why Join Maya Hotels?
Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market.
Learn more about us at
What We Offer:
- Medical, Dental and Vision Insurance.
- 100% Employer Paid Life Insurance.
- Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance.
- Retirement Savings: 401K with Employer Contribution.
- Employee Perks: Employee Referral Program, hotel discounts, and more!
- Work-Life Balance: Paid Time Off (PTO).
- Competitive salary and performance-based bonuses.
- Career growth opportunities within the Maya Hotels family.
- A supportive and friendly work environment.
- The chance to work with ten well-respected hotel brands.
Essential Duties and Responsibilities:
Guest Service:
- Greeting guests warmly upon arrival and provide a professional and friendly check-in/check-out experience.
- Assist guests with inquiries, requests, and provide information about hotel facilities, amenities, and local attractions.
- Handle guest complaints and resolve issues promptly to ensure guest satisfaction.
- Manage hotel reservations, ensuring accuracy in the booking process.
- Process online and phone reservations, verify guest details, and assign rooms based on preferences.
- Stay informed on room availability, rates, and special promotions to provide accurate information to guests.
- Work closely with housekeeping and other hotel departments to ensure seamless guest experiences.
- Keep the front desk area clean, organized, and stocked with necessary supplies.
- Handle cash and credit card transactions, maintain accurate records, and balance the cash drawer at the end of each shift.
- Complete daily reports on occupancy, revenue, and guest requests, and communicate relevant information to hotel management.
- Answer phone calls promptly and professionally, redirecting calls or taking messages as needed.
- Follow hotel security protocols, including verifying guest identification, maintaining guest privacy, and securing guest information.
- Monitor the lobby area to ensure a safe and welcoming environment for guests and employees.
- Respond to emergency situations such as medical incidents or fire alarms by following established procedures.
- Work closely with housekeeping, maintenance, and other hotel departments to ensure guest requests are fulfilled promptly.
- Communicate effectively with team members to share information and resolve issues.
- Participate in training programs and meetings to enhance job knowledge and skills.
- Education: High school diploma or equivalent; additional education in hospitality is a plus.
- Experience: Previous experience in customer service, hospitality, or hotel front desk operations preferred.
- Communication Skills: Strong interpersonal and verbal communication skills to engage with guests in a professional manner.
- Problem-Solving & Conflict Resolution: Ability to think quickly and resolve guest issues efficiently.
- Attention to Detail & Multitasking: Ability to work accurately and efficiently in a fast-paced environment.
- Technical Skills: Proficiency in computer systems, hotel reservation software, and basic accounting principles.
- Cash Handling Experience: Familiarity with handling payments, processing transactions, and balancing a cash drawer.
- Flexibility: Ability to work various shifts, including evenings, weekends, and holidays.
- Ability to stand for extended periods of time.
- Frequent use of hands for typing, writing, bending, reaching and handling office equipment or guest luggage.
- Ability lifting items up to 25lbs as needed.
Ready to Join the Team?
Apply today by submitting your resume detailing your relevant experience to show us why you're the perfect fit for Maya Hotels. We look forward to welcoming you to the Maya Hotels Family!
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.
Front Desk Agent/Guest Services Agent - FT & PT Positions Available
Posted 1 day ago
Job Viewed
Job Description
We are looking for highly motivated individuals to join our Guest Services team as a Guest Services Agent. Full-Time and Part-Time positions available. The ideal candidate uses their engaging personality to create a memorable first impression for our Agent, Guest Service, Front Desk, Guest
Front Desk Agent/Guest Services Agent - FT & PT Positions Available
Posted 5 days ago
Job Viewed
Job Description
About Us:
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
Location Description:Escape to The Equinox in Vermont and experience the best of all seasons. From exhilarating outdoor adventures to serene moments of relaxation, our resort offers a range of activities for every time of year. Discover the joys of summer, embrace the beauty of winter, and immerse yourself in a world of four-season fun at The Equinox.
Overview:
We are looking for highly motivated individuals to join our Guest Services team as a Guest Services Agent. Full-Time and Part-Time positions available.
The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay.
If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to WOW people, we would like to speak with you!
ESSENTIAL FUNCTIONS:
- Perform all duties required for a warm welcome and efficient check in and check out process, abiding by our service standards
- Maintain the highest level of associate/guest relations
- Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information
- Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests, amenities or celebrations
- Be knowledgeable of Vermont and area events and offerings to suggest to guests/visitors
- Be knowledgeable and provide information on special events, group needs, resort amenities and activities and distribute associated information/packets, gift bags, etc.
- Perform all cashier functions to include accurate posting of charges to individuals and groups, and maintenance of cash receipts and hotel banks
- Resolve guest issues and ensure follow-up as needed with the guest and applicable department
- Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift
- Perform reservation functions including entering and updating group files
- Attend departmental stand-up meetings on an as needed basis
- Assist in keeping the front desk area clean, stocked, and organized
- Assist with room deliveries or guest/visitor requests on an as needed basis
- Maintain a positive and collaborative working relationship with front office associates and all departments
- Enthusiastically collecting guest feedback and communicate to appropriate leader
- Complete additional tasks as assigned by Supervisors or Director
- At least 1 year of previous experience in a front desk role at a hotel or resort required
- Ability to be friendly and engaging with all guests, visitors and fellow associates required
- Strong communication skills required
- Excellent computer skills required
- Excellent listening skills required
- Ability to handle multiple tasks efficiently required
- Knowledge of MS Office is required
- Ability to learn computer systems quickly strongly preferred
- Ability to work well under pressure in a fast-paced environment
- Ability to walk and stand for extended periods of time required
- Ability to reach, crouch, bend, push/pull throughout duration of shift
- Ability to lift up to 30 lbs.
Compensation Range:
The compensation for this position is $18.50/Hr. - $18.50/Yr. based on qualifications and experience.
Front Desk Agent
Posted 21 days ago
Job Viewed
Job Description
Join our team at Wellstar Health System as a Front Desk Agent! We are looking for a friendly and organized individual to greet and assist patients, visitors, and staff at our front desk. This role plays a crucial part in providing excellent customer service and ensuring smooth operations at our facility.
Responsibilities:- Welcome and check-in patients and visitors
- Answer phone calls and direct inquiries to the appropriate department
- Schedule appointments and update patient information in the system
- Handle patient registrations and verify insurance information
- Assist with billing and payment processing
- Maintain a clean and organized front desk area
- High school diploma or equivalent
- Prior experience in a customer service or administrative role
- Excellent communication and interpersonal skills
- Proficient in using computer systems and software
- Ability to multitask and work in a fast-paced environment
If you are a team player with a passion for helping others, we want to hear from you! Apply now to join our team as a Front Desk Agent at Wellstar Health System.
Company Details
Front Desk Agent
Posted today
Job Viewed
Job Description
Overview:
$14.25/hour. $19.25/hour for the month of October.
Ages 18+. Pay may vary between position based on job responsibilities.
At Cedar Point, work is FUN! Working as a Front Desk Agent means you will provide exception al service to all guests staying at one of our world class resorts . You’ll also…
- Check guests in and out of our hotel properties and answer any guest questions or concerns throughout their stay.
- Verify guest information as they enter the Hotel Breakers parking lot, being the first to welcome them to the hotel.
- Learn and utilize the hotel Property Management System.
Some of our amazing perks and benefits:
- Paid training and FREE uniforms!
- FREE Admission to Cedar Point and other company parks!
- FREE tickets and discounts to local attractions!
- FREE tickets for family and friends!
- 20% discounts on food and merchandise!
- Employee-only ride nights, game nights, and FREE FOOD events!
Responsibilities:
Come join our world class team at Cedar Point . Cedar Point provides premiere entertainment with 200+ acres of FUN. As a member of our team, you’ll…
- Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
- Interact with different people of all ages and backgrounds.
- Gain skills, knowledge and experience that will benefit your future.
Qualifications:
- You!
- People who love helping others and will support the needs of our guests and associates.
- Good judgement and a commitment to safety.
- Ability to work and interact with people from diverse backgrounds.
- Individuals with a passion and excitement about Cedar Point.
- Availability to include some weekdays, weekends, evenings, and holidays.
Front Desk Agent
Posted today
Job Viewed
Job Description
Overview:
$14.25/hour. $19.25/hour for the month of October.
Ages 18+. Pay may vary between position based on job responsibilities.
At Cedar Point, work is FUN! Working as a Front Desk Agent means you will provide exception al service to all guests staying at one of our world class resorts . You’ll also…
- Check guests in and out of our hotel properties and answer any guest questions or concerns throughout their stay.
- Verify guest information as they enter the Hotel Breakers parking lot, being the first to welcome them to the hotel.
- Learn and utilize the hotel Property Management System.
Some of our amazing perks and benefits:
- Paid training and FREE uniforms!
- FREE Admission to Cedar Point and other company parks!
- FREE tickets and discounts to local attractions!
- FREE tickets for family and friends!
- 20% discounts on food and merchandise!
- Employee-only ride nights, game nights, and FREE FOOD events!
Responsibilities:
Come join our world class team at Cedar Point . Cedar Point provides premiere entertainment with 200+ acres of FUN. As a member of our team, you’ll…
- Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
- Interact with different people of all ages and backgrounds.
- Gain skills, knowledge and experience that will benefit your future.
Qualifications:
- You!
- People who love helping others and will support the needs of our guests and associates.
- Good judgement and a commitment to safety.
- Ability to work and interact with people from diverse backgrounds.
- Individuals with a passion and excitement about Cedar Point.
- Availability to include some weekdays, weekends, evenings, and holidays.
Front Desk Agent
Posted today
Job Viewed
Job Description
Overview:
$14.25/hour. $19.25/hour for the month of October.
Ages 18+. Pay may vary between position based on job responsibilities.
At Cedar Point, work is FUN! Working as a Front Desk Agent means you will provide exception al service to all guests staying at one of our world class resorts . You’ll also…
- Check guests in and out of our hotel properties and answer any guest questions or concerns throughout their stay.
- Verify guest information as they enter the Hotel Breakers parking lot, being the first to welcome them to the hotel.
- Learn and utilize the hotel Property Management System.
Some of our amazing perks and benefits:
- Paid training and FREE uniforms!
- FREE Admission to Cedar Point and other company parks!
- FREE tickets and discounts to local attractions!
- FREE tickets for family and friends!
- 20% discounts on food and merchandise!
- Employee-only ride nights, game nights, and FREE FOOD events!
Responsibilities:
Come join our world class team at Cedar Point . Cedar Point provides premiere entertainment with 200+ acres of FUN. As a member of our team, you’ll…
- Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
- Interact with different people of all ages and backgrounds.
- Gain skills, knowledge and experience that will benefit your future.
Qualifications:
- You!
- People who love helping others and will support the needs of our guests and associates.
- Good judgement and a commitment to safety.
- Ability to work and interact with people from diverse backgrounds.
- Individuals with a passion and excitement about Cedar Point.
- Availability to include some weekdays, weekends, evenings, and holidays.
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Front Desk Agent
Posted today
Job Viewed
Job Description
Overview:
$14.25/hour. $19.25/hour for the month of October.
Ages 18+. Pay may vary between position based on job responsibilities.
At Cedar Point, work is FUN! Working as a Front Desk Agent means you will provide exception al service to all guests staying at one of our world class resorts . You’ll also…
- Check guests in and out of our hotel properties and answer any guest questions or concerns throughout their stay.
- Verify guest information as they enter the Hotel Breakers parking lot, being the first to welcome them to the hotel.
- Learn and utilize the hotel Property Management System.
Some of our amazing perks and benefits:
- Paid training and FREE uniforms!
- FREE Admission to Cedar Point and other company parks!
- FREE tickets and discounts to local attractions!
- FREE tickets for family and friends!
- 20% discounts on food and merchandise!
- Employee-only ride nights, game nights, and FREE FOOD events!
Responsibilities:
Come join our world class team at Cedar Point . Cedar Point provides premiere entertainment with 200+ acres of FUN. As a member of our team, you’ll…
- Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
- Interact with different people of all ages and backgrounds.
- Gain skills, knowledge and experience that will benefit your future.
Qualifications:
- You!
- People who love helping others and will support the needs of our guests and associates.
- Good judgement and a commitment to safety.
- Ability to work and interact with people from diverse backgrounds.
- Individuals with a passion and excitement about Cedar Point.
- Availability to include some weekdays, weekends, evenings, and holidays.
Front Desk Agent
Posted today
Job Viewed
Job Description
Overview:
$14.25/hour. $19.25/hour for the month of October.
Ages 18+. Pay may vary between position based on job responsibilities.
At Cedar Point, work is FUN! Working as a Front Desk Agent means you will provide exception al service to all guests staying at one of our world class resorts . You’ll also…
- Check guests in and out of our hotel properties and answer any guest questions or concerns throughout their stay.
- Verify guest information as they enter the Hotel Breakers parking lot, being the first to welcome them to the hotel.
- Learn and utilize the hotel Property Management System.
Some of our amazing perks and benefits:
- Paid training and FREE uniforms!
- FREE Admission to Cedar Point and other company parks!
- FREE tickets and discounts to local attractions!
- FREE tickets for family and friends!
- 20% discounts on food and merchandise!
- Employee-only ride nights, game nights, and FREE FOOD events!
Responsibilities:
Come join our world class team at Cedar Point . Cedar Point provides premiere entertainment with 200+ acres of FUN. As a member of our team, you’ll…
- Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
- Interact with different people of all ages and backgrounds.
- Gain skills, knowledge and experience that will benefit your future.
Qualifications:
- You!
- People who love helping others and will support the needs of our guests and associates.
- Good judgement and a commitment to safety.
- Ability to work and interact with people from diverse backgrounds.
- Individuals with a passion and excitement about Cedar Point.
- Availability to include some weekdays, weekends, evenings, and holidays.
Front Desk Agent
Posted today
Job Viewed
Job Description
Overview:
$14.25/hour. $19.25/hour for the month of October.
Ages 18+. Pay may vary between position based on job responsibilities.
At Cedar Point, work is FUN! Working as a Front Desk Agent means you will provide exception al service to all guests staying at one of our world class resorts . You’ll also…
- Check guests in and out of our hotel properties and answer any guest questions or concerns throughout their stay.
- Verify guest information as they enter the Hotel Breakers parking lot, being the first to welcome them to the hotel.
- Learn and utilize the hotel Property Management System.
Some of our amazing perks and benefits:
- Paid training and FREE uniforms!
- FREE Admission to Cedar Point and other company parks!
- FREE tickets and discounts to local attractions!
- FREE tickets for family and friends!
- 20% discounts on food and merchandise!
- Employee-only ride nights, game nights, and FREE FOOD events!
Responsibilities:
Come join our world class team at Cedar Point . Cedar Point provides premiere entertainment with 200+ acres of FUN. As a member of our team, you’ll…
- Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
- Interact with different people of all ages and backgrounds.
- Gain skills, knowledge and experience that will benefit your future.
Qualifications:
- You!
- People who love helping others and will support the needs of our guests and associates.
- Good judgement and a commitment to safety.
- Ability to work and interact with people from diverse backgrounds.
- Individuals with a passion and excitement about Cedar Point.
- Availability to include some weekdays, weekends, evenings, and holidays.