136,873 Branch jobs in the United States
Customer Service Branch Associate
Posted 1 day ago
Job Viewed
Job Description
- Location : 827 Huffman St, Greensboro, NC 27405
- Compensation : $14.85 - $18.96 per hour
- Schedule : Part-time, Monday - Friday, between the hours of 8am and 5pm based on business needs and subject to change
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life with rewards, benefits and the flexibility to enhance your health and well-being
Career with opportunities to learn, develop new skills and grow your contribution
Connection with an inclusive team and commitment to our own and broader communities
It's all here for you. let's Create Your Possible
What is the Process to get Started?
Step 1 Online Application
Find the role(s) that interest you on our Careers page:
Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners
Step 2 Digital Interview
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions
Youll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation
Step 3 In-Store Interview
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commuteit matters to us. A general description of benefits offered can be found at Click on Candidates to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
- Prepare orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
- Load and unload products from deliveries
- Operate and maintain warehouse vehicles and equipment
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Process sales transactions accurately and consistent with policies and procedures
- Deliver products to the customer in a safe and timely manner
- Communicate and cooperate with supervisors and coworkers
- Keep a clean and safe working environment and optimize space utilization
- Follow quality service standards and comply with procedures, rules and regulations
- Ensure that the stockroom is organized
- Operate tinting, mixing, and color matching equipment, as needed
- Comply with inventory control procedures and assist with bi-annual inventory review
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must have a valid, unrestricted Drivers License
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours, with or without reasonable accommodation
Preferred Qualifications
- Have at least a High School diploma or GED
- Have at least one (1) year of work experience using material handling equipment (for example: forklifts (stand and sit), pallet jacks, hand trucks, order pickers, vacu-hoists, drum dollies, conveyor belts, etc.)
- Have at least one (1) year of work experience in customer service, retail, or sales
#SHWSales
Branch Customer Service Rep - Pleasantburg
Posted today
Job Viewed
Job Description
Its a great time to join AAA The Auto Club Group!
JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD
Job Type:
Full timeExempt/Non Exempt:
HourlyJob Description:
Why Choose a Career with the AAA The Auto Club Group (ACG)
- Established brand that has been around for over 100 years. Our members know and trust us!
- Branch Offices house travel, membership, insurance sales and support employees
- You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members.
Excellent Opportunities to Build a Career Path:
The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:
- Other Branch positions Field Insurance Sales Agent, Travel Agent or
- Other Departments such as:
- Call Centers (ERS, Sales and Service, etc.)
- Automotive Services
- Claims
- Underwriting and more
A DAY IN THE LIFE of a Branch Customer Service Representative
The Auto Club Group is seeking prospective Member Representative Is or Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.
- Provide sales and support services to members including greeting, servicing, and selling membership, travel products (car, hotel, basic tour packages, etc.) and (some) banking products.
- Generate leads, update members on travel and insurance specials, and provide travel information
- Respond to customer inquiries and refer to senior staff or agent when appropriate
- Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer
- Receive and resolve member/customer complaints and seek assistance from management in complaint resolution when appropriate
- Provide administrative support to the travel and/or insurance sales staff during peak periods
- Conduct outbound promotional calls for insurance and/or travel products
- Other duties as assigned
HOW WE REWARD OUR EMPLOYEES
Our Auto Club Group Branch Customer Service Representatives earn a competitive hourly wage of $19.00 - $21.50, based on experience, with additional incentives and an annual bonus potential based on performance.
ACG offers excellent and comprehensive benefits packages:
- Medical, dental and vision benefits
- 401k Match
- Paid parental leave and adoption assistance
- Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
- Paid volunteer day annually
- Tuition assistance program, professional certification reimbursement program and other professional development opportunities
- AAA Membership
- Discounts, perks, and rewards and much more
WE ARE LOOKING FOR CANDIDATES WHO
Required Qualifications:
Education:
- High School Diploma or equivalent
Work Experience:
- Working in a customer focused environment
- Providing customer focused service and timely solutions to problems
- Microsoft Office applications
- Taking personal responsibility in seeking solutions to problems
- Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals
Successful candidates will possess:
- Passion and enthusiasm for working with people
- Basic mathematical calculations to accurately perform monetary transactions
- Communicate effectively (verbal and written) with others in a work environment
- Work effectively in a team environment
- Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility
- Work under pressure in a high volume, fast paced customer service environment
- Work irregular hours including holidays and weekends (may include community events)
Work Environment
This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy lifes journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things youll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit
Important Note:
ACGs Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
Customer Service Representative: Branch Operations
Posted today
Job Viewed
Job Description
Austin Capital Bank is a fast-growing, tech-forward community bank based in Austin, Texas. We're a nationwide leader in responsible financial innovation, offering both stability and growth. Our unique blend of banking and technology allows us to serve customers across the country with simple, reliable, and customer-friendly financial products.
As a company, we take pride in being approachable and attentive. Our team members are trusted problem solvers who deliver exceptional service and make a real impact on our customers' financial well-being. We've been recognized on the Inc. 5000 list of fastest-growing companies multiple years in a rowand we're just getting started.
Why You'll Love Working Here- 100% Employer-paid Medical, Dental, & Vision Insurance - Full coverage for employee-only plans, with affordable options to add your family.
- Health Reimbursement Account (HRA) - Extra funds from us to help cover your out-of-pocket medical expenses.
- Generous Paid Time Off (PTO) - Start with 16 days per year and grow to 30 days as your tenure increases.
- Paid Holidays - 11+ paid holidays in a year so you can enjoy your time off.
- 401(k) with 4% Employer Match - Build your future with company-matched retirement savings.
- Monthly Chair Massages - Relax and recharge on us.
- Consistent Schedules & Work-Life Balance - No evenings, weekends, or weird hoursjust the work-life balance of a normal human.
- Opportunities to Grow - Career development, tuition assistance, and the ability to explore roles across the bank.
- A Team That Feels Like a Team - Supportive coworkers, positive environment, and leadership that actually listens.
- Take Initiative A bias to action
- No Big Egos Self-confidence with humility
- Honesty Respectful and direct forthright communication
- Wicked Smart Intellectually and emotionally self-aware
If you're someone who is always ready to take initiative and isn't afraid to roll up their sleeves, you'll fit right in. We're big on humility here, cherishing honesty, and embracing emotional intelligence and self-awareness. At Austin Capital Bank, we're all about amplifying teamwork and basking in shared victories.
What You'll Do- Greet customers and assist with deposits, withdrawals, payments, and account inquiries.
- Accurately process cash and check transactions while adhering to bank policies and procedures.
- Maintain a balanced cash drawer and follow proper cash-handling protocols.
- Answer questions about products and services, helping customers find the right banking solutions.
- Identify opportunities to refer customers to other bank services or departments.
- Provide excellent customer service in a fast-paced environment.
- Assist with operational tasks, such as balancing the vault, processing night deposits, and preparing reports as needed.
- Direct experience using Jack Henry core banking system (required).
- Great communication skills and a passion for helping people.
- Strong attention to detail with a focus on accuracy.
- A team-first attitude with a willingness to learn and pitch in where needed.
- The ability to stay organized and multitask in a customer-facing environment.
- Basic math skills and comfort handling cash and financial transactions.
- Reliability and professionalism in attendance, punctuality, and overall conduct.
- Previous experience working in a financial institution with regular use of Jack Henry core systems.
- High school diploma or equivalent.
- Previous cash handling or customer service experience, preferably in a retail or banking environment.
- Basic knowledge of banking products and services.
- Comfort using computers and banking systems.
- Bilingual (Spanish/English) is a plus but not required.
Branch Customer Service Rep - Pleasantburg
Posted 1 day ago
Job Viewed
Job Description
It's a great time to join AAA The Auto Club Group!
JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD
Job Type:
Full timeExempt/Non Exempt:
HourlyJob Description:
Why Choose a Career with the AAA The Auto Club Group (ACG)
- Established brand that has been around for over 100 years. Our members know and trust us!
- Branch Offices house travel, membership, insurance sales and support employees
- You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members.
Excellent Opportunities to Build a Career Path:
The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:
- Other Branch positions - Field Insurance Sales Agent, Travel Agent or
- Other Departments such as:
- Call Centers (ERS, Sales and Service, etc.)
- Automotive Services
- Claims
- Underwriting and more
A DAY IN THE LIFE of a Branch Customer Service Representative
The Auto Club Group is seeking prospective Member Representative I's or Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.
- Provide sales and support services to members including greeting, servicing, and selling membership, travel products (car, hotel, basic tour packages, etc.) and (some) banking products.
- Generate leads, update members on travel and insurance specials, and provide travel information
- Respond to customer inquiries and refer to senior staff or agent when appropriate
- Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer
- Receive and resolve member/customer complaints and seek assistance from management in complaint resolution when appropriate
- Provide administrative support to the travel and/or insurance sales staff during peak periods
- Conduct outbound promotional calls for insurance and/or travel products
- Other duties as assigned
HOW WE REWARD OUR EMPLOYEES
Our Auto Club Group Branch Customer Service Representatives earn a competitive hourly wage of $19.00 - $21.50, based on experience, with additional incentives and an annual bonus potential based on performance.
ACG offers excellent and comprehensive benefits packages:
- Medical, dental and vision benefits
- 401k Match
- Paid parental leave and adoption assistance
- Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
- Paid volunteer day annually
- Tuition assistance program, professional certification reimbursement program and other professional development opportunities
- AAA Membership
- Discounts, perks, and rewards and much more
WE ARE LOOKING FOR CANDIDATES WHO
Required Qualifications:
Education:
- High School Diploma or equivalent
Work Experience:
- Working in a customer focused environment
- Providing customer focused service and timely solutions to problems
- Microsoft Office applications
- Taking personal responsibility in seeking solutions to problems
- Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals
Successful candidates will possess:
- Passion and enthusiasm for working with people
- Basic mathematical calculations to accurately perform monetary transactions
- Communicate effectively (verbal and written) with others in a work environment
- Work effectively in a team environment
- Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility
- Work under pressure in a high volume, fast paced customer service environment
- Work irregular hours including holidays and weekends (may include community events)
Work Environment
This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
Branch Customer Service - Wyandotte, MI
Posted 1 day ago
Job Viewed
Job Description
It's a great time to join AAA The Auto Club Group!
JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD
Job Type:
Full timeExempt/Non Exempt:
HourlyJob Description:
Why Choose a Career with the AAA The Auto Club Group (ACG)
- Established brand that has been around for over 100 years. Our members know and trust us!
- Branch Offices house travel, membership, insurance sales and support employees
- You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members.
Excellent Opportunities to Build a Career Path:
The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:
- Other Branch positions - Field Insurance Sales Agent, Travel Agent or
- Other Departments such as:
- Call Centers (ERS, Sales and Service, etc.)
- Automotive Services
- Claims
- Underwriting and more
A DAY IN THE LIFE of a Branch Customer Service Representative
The Auto Club Group is seeking prospective Member Representative I's or Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.
- Provide sales and support services to members including greeting, servicing, and selling membership, travel products (car, hotel, basic tour packages, etc.) and (some) banking products.
- Generate leads, update members on travel and insurance specials, and provide travel information
- Respond to customer inquiries and refer to senior staff or agent when appropriate
- Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer
- Receive and resolve member/customer complaints and seek assistance from management in complaint resolution when appropriate
- Provide administrative support to the travel and/or insurance sales staff during peak periods
- Conduct outbound promotional calls for insurance and/or travel products
- Other duties as assigned
HOW WE REWARD OUR EMPLOYEES
Our Auto Club Group Branch Customer Service Representatives earn a competitive hourly wage of $19.00 - $21.50, based on experience, with additional incentives and an annual bonus potential based on performance.
ACG offers excellent and comprehensive benefits packages:
- Medical, dental and vision benefits
- 401k Match
- Paid parental leave and adoption assistance
- Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
- Paid volunteer day annually
- Tuition assistance program, professional certification reimbursement program and other professional development opportunities
- AAA Membership
- Discounts, perks, and rewards and much more
WE ARE LOOKING FOR CANDIDATES WHO
Required Qualifications:
Education:
- High School Diploma or equivalent
Work Experience:
- Working in a customer focused environment
- Providing customer focused service and timely solutions to problems
- Microsoft Office applications
- Taking personal responsibility in seeking solutions to problems
- Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals
Successful candidates will possess:
- Passion and enthusiasm for working with people
- Basic mathematical calculations to accurately perform monetary transactions
- Communicate effectively (verbal and written) with others in a work environment
- Work effectively in a team environment
- Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility
- Work under pressure in a high volume, fast paced customer service environment
- Work irregular hours including holidays and weekends (may include community events)
Work Environment
This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
Branch Customer Service - Wyandotte, MI
Posted 1 day ago
Job Viewed
Job Description
Its a great time to join AAA The Auto Club Group!
JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD
Job Type:
Full timeExempt/Non Exempt:
HourlyJob Description:
Why Choose a Career with the AAA The Auto Club Group (ACG)
- Established brand that has been around for over 100 years. Our members know and trust us!
- Branch Offices house travel, membership, insurance sales and support employees
- You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members.
Excellent Opportunities to Build a Career Path:
The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:
- Other Branch positions Field Insurance Sales Agent, Travel Agent or
- Other Departments such as:
- Call Centers (ERS, Sales and Service, etc.)
- Automotive Services
- Claims
- Underwriting and more
A DAY IN THE LIFE of a Branch Customer Service Representative
The Auto Club Group is seeking prospective Member Representative Is or Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.
- Provide sales and support services to members including greeting, servicing, and selling membership, travel products (car, hotel, basic tour packages, etc.) and (some) banking products.
- Generate leads, update members on travel and insurance specials, and provide travel information
- Respond to customer inquiries and refer to senior staff or agent when appropriate
- Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer
- Receive and resolve member/customer complaints and seek assistance from management in complaint resolution when appropriate
- Provide administrative support to the travel and/or insurance sales staff during peak periods
- Conduct outbound promotional calls for insurance and/or travel products
- Other duties as assigned
HOW WE REWARD OUR EMPLOYEES
Our Auto Club Group Branch Customer Service Representatives earn a competitive hourly wage of $19.00 - $21.50, based on experience, with additional incentives and an annual bonus potential based on performance.
ACG offers excellent and comprehensive benefits packages:
- Medical, dental and vision benefits
- 401k Match
- Paid parental leave and adoption assistance
- Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
- Paid volunteer day annually
- Tuition assistance program, professional certification reimbursement program and other professional development opportunities
- AAA Membership
- Discounts, perks, and rewards and much more
WE ARE LOOKING FOR CANDIDATES WHO
Required Qualifications:
Education:
- High School Diploma or equivalent
Work Experience:
- Working in a customer focused environment
- Providing customer focused service and timely solutions to problems
- Microsoft Office applications
- Taking personal responsibility in seeking solutions to problems
- Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals
Successful candidates will possess:
- Passion and enthusiasm for working with people
- Basic mathematical calculations to accurately perform monetary transactions
- Communicate effectively (verbal and written) with others in a work environment
- Work effectively in a team environment
- Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility
- Work under pressure in a high volume, fast paced customer service environment
- Work irregular hours including holidays and weekends (may include community events)
Work Environment
This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy lifes journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things youll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit
Important Note:
ACGs Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
Customer Service Branch Associate II
Posted 1 day ago
Job Viewed
Job Description
This position is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and operate tinting, assist with scheduling, mixing and color matching equipment, as needed.
Location : 314 Mystic Ave, Medford, MA 02155
Schedule : This is a full-time position working Monday through Friday between the hours of 8am and 5pm based on business needs and subject to change
Compensation : $18.62 - $23.77 hourly
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
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Branch Customer Service - Wyandotte, MI
Posted 1 day ago
Job Viewed
Job Description
It's a great time to join AAA The Auto Club Group!
Job Type: Full time
Exempt/Non Exempt: Hourly
Job DescriptionWhy Choose a Career with the AAA The Auto Club Group (ACG):
- Established brand that has been around for over 100 years. Our members know and trust us!
- Branch Offices house travel, membership, insurance sales and support employees
- You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members.
Excellent Opportunities to Build a Career Path:
The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:
- Other Branch positions Field Insurance Sales Agent, Travel Agent or
- Other Departments such as:
- Call Centers (ERS, Sales and Service, etc.)
- Automotive Services
- Claims
- Underwriting and more
The Auto Club Group is seeking prospective Member Representative I's or Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.
- Provide sales and support services to members including greeting, servicing, and selling membership, travel products (car, hotel, basic tour packages, etc.) and (some) banking products.
- Generate leads, update members on travel and insurance specials, and provide travel information
- Respond to customer inquiries and refer to senior staff or agent when appropriate
- Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer
- Receive and resolve member/customer complaints and seek assistance from management in complaint resolution when appropriate
- Provide administrative support to the travel and/or insurance sales staff during peak periods
- Conduct outbound promotional calls for insurance and/or travel products
- Other duties as assigned
Our Auto Club Group Branch Customer Service Representatives earn a competitive hourly wage of $19.00 - $21.50, based on experience, with additional incentives and an annual bonus potential based on performance. ACG offers excellent and comprehensive benefits packages:
- Medical, dental and vision benefits
- 401k Match
- Paid parental leave and adoption assistance
- Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
- Paid volunteer day annually
- Tuition assistance program, professional certification reimbursement program and other professional development opportunities
- AAA Membership
- Discounts, perks, and rewards and much more
Required Qualifications:
- High School Diploma or equivalent
Work Experience:
- Working in a customer focused environment
- Providing customer focused service and timely solutions to problems
- Microsoft Office applications
- Taking personal responsibility in seeking solutions to problems
- Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals
Successful candidates will possess:
- Passion and enthusiasm for working with people
- Basic mathematical calculations to accurately perform monetary transactions
- Communicate effectively (verbal and written) with others in a work environment
- Work effectively in a team environment
- Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility
- Work under pressure in a high volume, fast paced customer service environment
- Work irregular hours including holidays and weekends (may include community events)
Work Environment
This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
Customer Service Branch Associate II
Posted 1 day ago
Job Viewed
Job Description
This position is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and operate tinting, assist with scheduling, mixing and color matching equipment, as needed.
Location : 1800 E Sheridan Ave, Des Moines, IA 50316
Schedule : This is a full-time position working Monday through Friday between the hours of 8am and 5pm based on business needs and subject to change.
Compensation : $18.62 - $23.77
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Branch Coordinator/Customer Service Rep
Posted 13 days ago
Job Viewed
Job Description
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
+ Medical, dental, and vision insurance, available on first working day
+ 401(k), eligibility after one year of service
+ Employee stock purchase plan
+ Tuition reimbursement
**JOB SUMMARY**
Our Branch Coordinators positively impact the lives of patients and their caregivers, by phone and in person, delivering excellent customer service during each interaction. Working collaboratively with patients, providers and other team members, Branch Coordinators ensure orders are received and processed timely, efficiently, and accurately. Branch Coordinators play an important role in ensuring Apria is paid for the services we provide by obtaining all necessary documentation required to bill health insurance plans.
The anticipated salary range for this position is $16.44 - $26.69. (Hourly). The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
**_This is NOT a Remote role!_**
**Shift:** Monday-Friday 9am-5pm
10% Travel- between Yuba City, Grass Valley & Chico
Full Benefits - starting on Day 1 of employment
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
+ Act as first point of contact to patients arriving in person.
+ Answer inbound calls from customers on a multi-line phone system; provide information to new and existing patients, troubleshoot common issues, work with the branch team and other departments to find appropriate resolutions and escalate queries or concerns when necessary.
+ Perform processing duties for the branch; including, but not limited to, creating, and working with new orders, reviewing multiple systems simultaneously to assist customers, confirming delivery appointments, verifying insurance, obtaining authorization of equipment based on payor guidelines, monitoring incoming faxes, and performing data entry.
+ Work with sales team, referrals and/or patients to gather documentation/information needed to meet insurance guidelines. Requests health plan authorizations/information as required; either electronically or verbally.
+ Review of new and recurring patient accounts, obtain all necessary documentation from the referral source to bill the individual health insurance plans, allowing our patients to maximize their available health plan benefits and to receive the much-needed care as soon as possible.
+ Collect credit card payments and billing information, reconcile daily receivables, and submit to the lock box.
+ Perform outbound customer satisfaction calls to patients and referrals.
+ May conduct downloads of recording devices such as apnea monitors, oximeters, CPAP devices and other respiratory equipment.
+ May perform functional tests on certain respiratory equipment.
+ Performs other duties as required.
**SUPERVISORY RESPONSIBILITIES**
+ None
MINIMUM REQUIRED QUALIFICATIONS
**Education and/or Experience**
+ High School Diploma or equivalent
+ At least one-year related work experience
**Certificates, Licenses, Registrations or Professional Designations**
+ None
**SKILLS, KNOWLEDGE AND ABILITIES**
+ Organizing
+ Problem Solving/Analysis
+ Patient Focused
+ Teamwork
+ Time Management/Multi-tasking
+ Effective communication in person, on the phone and electronically
**Computer Skills**
+ Intermediate to advanced computer skills
+ Proficient working within multiple systems at once
**Language Skills**
+ English (reading, writing, verbal)
**Mathematical Skills**
+ Intermediate level math skills
**PREFERRED QUALIFICATIONS**
**Education and/or Experience**
+ At least two years' experience in an office environment, healthcare setting or call center
+ Experience utilizing multi-line phone-system.
**PHYSICAL DEMANDS**
While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear.
+ The employee uses computer and telephone equipment.
+ Specific vision requirements of this job include close vision and distance vision.
+ Regularly required to use hands to write, use computer or handheld device (tablet), telephone and use a document imaging system and manipulate documents.
+ Regularly required to read documents and write neatly, legibly and transcribe accurate information and numbers/values.
+ Employee continually engages in activities that require talking and hearing.
+ This position requires frequent variations including sitting, walking, standing, kneeling, reaching or stooping.
+ Strength Aspects:
+ Occasionally required to stand, lift, push or pull objects ranging from 10 lbs - 40 lbs.
**WORK ENVIRONMENT**
+ Work is performed in an office setting with exposure to moderate noise and indoor florescent lighting.
**The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**
If you feel this opportunity could be the next step in your career, we encourage you to apply.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
Owens & Minor (O&M) is a global healthcare company providing innovative products and solutions across the continuum of care. Our integrated technology, products, and services empower healthcare providers and manufacturers as they make a difference in the lives of patients every day. O&M is headquartered in Richmond, Virginia and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America. We are proud to service healthcare industry customers in 90 countries where we do business today.
**Life at O&M**
When you become an Owens & Minor teammate, you're joining a diverse, vibrant organization with a focus on excellence and integrity. Guided by our shared values-Integrity, Development, Excellence, Accountability, Listening-O&M teammates strive to deliver superior service across the continuum of healthcare. O&M is committed to creating a growth-oriented culture that values each teammate's perspective and contributions.