65,468 Branch Operations jobs in the United States

Kanawha Scales & Systems , a division of American Equipment Holdings, is one of the leading Industrial Weighing solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried and true philosophy – take care of our customers and take care of our people.

We also believe that our people matter, which is why we are committed to providing our team members with competitive wages, attractive benefit offerings, and abundant training offerings. As one of the fastest growing companies in our industry, new opportunities are regularly available that enable our team members to develop, grow, and pursue their career passions.

Position Summary:

We are looking for a Branch Operations Manager

Manage and lead the company’s field operations and provide oversight and leadership of assigned personnel in branch(es). Develop and own the supporting management system/playbook and execution of the annual business plan for your assigned branch(es).

Cooperatively and effectively work with management and other company leaders to build an aggressive business growth strategy and lead a team of professionals in executing established and approved branch(es) goals.

Key Responsibilities:

• Participate in the creation and buildout of the annual business plan, forecast, and budget for the KSS service and operations branch(es), including revenue and operational forecasts for assigned branch(es).
• Establish, communicate, and monitor achievement of specific objectives in alignment with the developed and approved service plans.
• Maintain ongoing positive communication and coordination of identified objectives in alignment with other KSS Branch Operations Managers, Regional Operations Managers, KSS Regional Sales Managers, KSS Director of Specialty Products, and other stakeholders to collaboratively work to develop achievable growth plans for KSS products and services.
• Partner with KSS Regional Sales Managers and Branch Sales Representatives to plan and coordinate strategies and plans for the effective execution of programs to grow service sales, grow and support sales programs and initiatives, and deliver effective service and support to our customers.
• Partner with KSS Director of Specialty Products to grow specialty product sales in the region and to establish and coordinate strategies and plans for effective installation and proper customer support of KSS Specialty Products through the branch(es).
• Work collaboratively with both AEH and KSS management in designing and developing standardized systems, processes, and supporting tools for KSS branch operations.
• Continue to improve customer service and satisfaction through policy and procedural changes and the establishment of efficient internal processes. Review, analyze, and evaluate business procedures, and implement policies and procedures that will improve day-to-day branch(es) operations.
• Develop and manage an operations team for your branch(es) through recruiting, hiring, training, coaching, counseling, and support efforts, including cooperative interaction and support activities with the AEH recruiting and HR personnel.
• Lead Services business reviews to assess, validate, and course correct plan versus actual performance related to your branch(es) service operations.
• Oversee the creation, proposal, pricing, and other terms and conditions of service contracts, agreements, and other binding deals for your assigned branch(es) to ensure they are executable, minimize liability to the company, are compliant with corporate guidelines, and achieve company sales and margin targets.
• Develop, deploy, and manage all related training, coaching, and other skills and performance management programs, courses, and events to keep branch(es) operations staff current with skill standards and procedures, and to ensure they meet/exceed monthly performance goals.
• Participate in the creation/development of reporting, dashboards, scorecards, and other key performance measures and targets to help ensure branch(es) achieve goals, and by which the efficiency and effectiveness of operations can be evaluated, opportunities for improvement can be identified, corrective actions can be established, industry best practices and continuous improvement of customer satisfaction can be upheld.
• Provide guidance and direction to business systems staff to ensure corporate CRM/ERP systems meet process needs.
• When needed, lead or assign problem solving activities to find root cause of operating problems and create and deploy effective countermeasures within the branch(es).
• Collaborate with the sales department marketing group to develop effective marketing programs and collateral to support activities of the service operations to achieve identified goals.
• Participate in company-wide program for service operations, in alignment and coordination with key KSS and AEH management, to support consistent and stable service sales execution by all sellers.
• When needed, assist with acquisition evaluation and due diligence efforts for expansion opportunities and participate in business integration efforts as applicable.
• Communicate and explain new directives, policies, or procedures to branch(es) service personnel and other operations staff when needed.
• Responsible for ISO17025 and other compliance initiatives and requirements applicable for branch(es) operations.
• Work collaboratively with the safety management team to ensure all branch(es) personnel are meeting company safety program requirements as well as all work environments are adequate and safe within your region. This also includes meeting company established safety goals within the branch(es).
• Manage proper facility maintenance and when applicable, participate in any lease negotiations/contracts for facilities.
• Meet or exceed established Total Recordable Incident Rate (TRIR) goal or any other required safety standards for the region.
• Ensure timely appraisals for all employees within the branch(es).
• Ensure all technicians actively participate in and progress through the Kanawha Scales Technician Training Program in a timely manner.

Key Deliverables

• An annual plan for branch(es) service operations capable of delivering strategic revenue target for assigned branch(es); tracked via Company’s ERP system
• Meet or exceed billable time goal of 75%+ average for all technicians in assigned branch(es); tracked via Company’s ERP system.
• Meet or exceed Safety Score goal of no recordable incidents
• Meet or exceed ISO goal of no past due open Continuous Improvements.

Qualifications:

• Operations Management experience, or a related field experienced preferred.
• Previous experience in a manager role, preferably in an equipment or manufacturing environment.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite and shop management software.
• Knowledge of safety practices and regulations in a shop environment.
• Ability to work collaboratively in a team-oriented atmosphere.

What we offer:

• Health Insurance
• FSA & HSA options for healthcare
• Critical Illness, Accidental, and Hospital Indemnity Plans
• Dental
• Vision
• STD & LTD
• Basic & Voluntary Life AD&D
• 4% Matching 401K
• PTO
• Employee Referral Bonus: $2000
• Company provided PPE

This is a full-time onsite position; 8-hour days, Monday through Friday, with occasional travel.

Proof of right to lawfully work in the United States required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Compensation details: Yearly Salary

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Branch Manager

Elite Flooring is a leading floor covering contractor based in Atlanta, GA with regional offices in North Carolina, South Carolina, Tennessee, and Florida. The company sells and services, New Home Builders, Commercial & General Contractors, Multi-Family new construction, Single Family Rental (SFR), and existing apartment communities among other account types with a track record of proven success since 1996.

Job Description: Branch Manager

Reports To : Chief Operating Officer

Assignment Focus : We are looking for a hands-on Branch Manager to join our team. The Branch Manager is responsible for overseeing all daily operations and overall profitability of the branch. They will work with division leaders to grow and develop their branch within their operating region. The ideal candidate will have a strong service-oriented background within the building or construction industry.

Primary Responsibilities :

· Possess a full understanding and operational leadership to the sales, administration, warehousing, dispatch, and field teams on a daily basis

· Analyze and evaluate activities, costs, operations, budgets, and forecast data to determine branch progress towards goals and objectives

· Review procedures and protocols in attempt to uncover any weaknesses within the branch’s existing operations and make necessary improvements

· Responsible for driving the branch to achieve and exceed sales, profitability and cash flow goals, as well as supporting the attainment of the company’s overall business goals and objectives

· National and local representation at industry association and client events

Desired Skills and Experience:

· Bachelor’s Degree in a business related field

· Minimum of 3 years’ experience in building or construction management

· Minimum of 5 years’ experience in employee management, including hiring, supervision, and coaching

· Experience overseeing operations for a service-oriented company

· Strong operational acumen and excellent organization skills

· Experience with MS Excel and Word required, PowerPoint experience a plus

· Excellent written and oral communication skills across all levels of the organization

· Proven ability to lead in a fast-paced environment

Salary & Benefits

· Salary will be commensurate with experience

· 401k with company contribution of $0.50 on the dollar up to 6% for matching

· First year 12 days paid time off, after second year 18 days paid time off

· Medical and Dental paid by employer at 75%

· Great corporate culture and working environment

Crystal Clean (CC) is one of the nation’s leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement.

Purpose:  The Branch Operations Coordinator Assistant will be responsible for maintaining the branch warehouse. Daily work responsibilities will include the off-loading and loading of trailers and Commercial Motor Vehicles, handling waste containers of varying weights and sizes using CC-approved material handling equipment, and maintaining the branch warehouse in a clean and organized condition. This role may be required to use forklifts, powered pallet jack, hand jacks and dollies.

Requirements:

• Responsible for engaging in and promoting safe work behaviors in a manner that is consistent with all CC safety guidelines
• Load and unload box trucks
• Organize, clean and maintain warehouse and office
• Moving trucks on company property
• Inventory
• Adhere to all corporate policies and standards including but not limited to environmental and regulatory, human resources, facility, equipment, operations and maintenance
• Performs other related duties as assigned

Experience and Skills :

• Strong communication skills and attention to detail
• Ability to interact with customers, sales branch employees, and other corporate departments
• Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc.
• Previous warehouse or material handling experience preferred

Education:

• High School diploma or equivalent required
• Must have a valid driver’s license
• Forklift certificate preferred
• Motor vehicle record (MVR) that meets or exceeds CC’s published standards including, but not limited to the following;
  • Seat belt and cell phone violations
  • Excessive speeding
  • DUI, suspension and/or multiple vehicle collisions

Personal Protective Equipment:

• Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats

Physical Requirements:

• Frequent lifting of materials that typically weigh 54-80lbs
• Frequent pushing/pulling of 16-55 gallon drums of waste/product using HCC-approved equipment for safe material handling. Drum weight varies based on material type and size, weight may exceed 400lbs.
• All applicants must pass the pre-employment physical including drug & alcohol screening

Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.

The anticipated hourly pay for this position is $19.50, and includes benefits such as the following:

• Health, Dental and Vision insurance
• Wellness Program
• Flexible Spending Accounts
• Life Insurance
• Long-Term Disability
• Employee Assistance Program
• Tuition Reimbursement

Crystal Clean (CC) is one of the nation’s leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement.

Purpose:  The Branch Operations Coordinator Assistant will be responsible for maintaining the branch warehouse. Daily work responsibilities will include the off-loading and loading of trailers and Commercial Motor Vehicles, handling waste containers of varying weights and sizes using CC-approved material handling equipment, and maintaining the branch warehouse in a clean and organized condition. This role may be required to use forklifts, powered pallet jack, hand jacks and dollies.

Requirements:

• Responsible for engaging in and promoting safe work behaviors in a manner that is consistent with all CC safety guidelines
• Load and unload box trucks
• Organize, clean and maintain warehouse and office
• Moving trucks on company property
• Inventory
• Adhere to all corporate policies and standards including but not limited to environmental and regulatory, human resources, facility, equipment, operations and maintenance
• Performs other related duties as assigned

Experience and Skills :

• Strong communication skills and attention to detail
• Ability to interact with customers, sales branch employees, and other corporate departments
• Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc.
• Previous warehouse or material handling experience preferred

Education:

• High School diploma or equivalent required
• Must have a valid driver’s license
• Forklift certificate preferred
• Motor vehicle record (MVR) that meets or exceeds CC’s published standards including, but not limited to the following;
  • Seat belt and cell phone violations
  • Excessive speeding
  • DUI, suspension and/or multiple vehicle collisions

Personal Protective Equipment:

• Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats

Physical Requirements:

• Frequent lifting of materials that typically weigh 54-80lbs
• Frequent pushing/pulling of 16-55 gallon drums of waste/product using HCC-approved equipment for safe material handling. Drum weight varies based on material type and size, weight may exceed 400lbs.
• All applicants must pass the pre-employment physical including drug & alcohol screening

Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.

The anticipated hourly pay for this position is $19.50, and includes benefits such as the following:

• Health, Dental and Vision insurance
• Wellness Program
• Flexible Spending Accounts
• Life Insurance
• Long-Term Disability
• Employee Assistance Program
• Tuition Reimbursement