3,606 Broadband Service jobs in the United States
Network Field Technician
Posted 5 days ago
Job Viewed
Job Description
**Type of Requisition:** Union
**Clearance Level Must Be Able to Obtain:** Secret
**Public Trust/Other Required:** None
**Job Family:** Field Service and Support
**Skills:**
Computer Systems,Network Administrator,Networking,Troubleshooting
**Certifications:**
CompTIA Security+ CE | CompTIA - CompTIA
**Experience:**
3 + years of related experience
**US Citizenship Required:**
Yes
**Job Description:**
We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology.
GDIT is looking for **Network Computer Support Technician** in **Rome, NY** , who holds active DOD Secret Clearance.
+ The Tier 1 maintenance of the on-site ADCS systems and subsystems, performing preventive and corrective maintenance and monitoring the on-site and remote locations.
**MEANINGFUL WORK AND PERSONAL IMPACT**
+ Terminate ADCS circuits activated at the node point-of-presence (POP).
+ Report failures to the on-site government contract representative no later than the start of the next duty day
+ Coordinate system downtime requirements with CAOC/ADS "Comm Focal Point (CFP)"
+ Monitoring the on-site and remote locations
+ Perform additions, changes, and relocations of ADCS equipment
+ Performs a range of technical tasks and provides site support.
+ Modifies, moves, and installs a range of new equipment.
+ Troubleshoots a range of hardware and software problems and interconnectivity issues.
**WHAT YOU'LL NEED TO SUCCEED**
+ Must have an active Secret Level security clearance
+ Must hold active CompTIA IAT 8570 Level II (i.e.: Security+CE) certification or higher
+ Must have AA/AS and 3+ year of experience; or equivalent
+ Must be onsite in **Rome, NY**
+ Operations and maintenance of communications/computer systems and networks.
+ Installs communications/computer systems in accordance with the respective installation spec.
+ Troubleshooting and support of communications systems/networks.
+ Working knowledge of Cisco system support/maintenance, VMware ESXi system support/maintenance, Active Directory, Windows Server 2019, HBSS, ACAS, SQL, SolarWinds, and Splunk preferred.
+ End-user support and training on communications systems/networks.
+ Administer network/cyber security policies and procedures.
+ Maintains current knowledge of relevant technology as assigned.
+ Participates in special projects as required.
+ Focused on identifying customer needs and maintaining customer satisfaction.
+ Perform assigned additional duties (Vehicle Monitor, Local Records Maintenance, Site Safety representative, etc.) if/when selected.
**Working Conditions:**
**This mission supports 24/7 x 365, shift work and weekends may be required**
**Work may require some physical effort in handling equipment, boxes etc.**
**GDIT IS YOUR PLACE**
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
+ Growth: AI-powered career tool that identifies career steps and learning opportunities
+ Support: An internal mobility team focused on helping you achieve your career goals
+ Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
+ Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore a career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.
The likely hourly rate for this position is between $29.84 - $40.38. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Join our Talent Community to stay up to date on our career opportunities and events at Opportunity Employer / Individuals with Disabilities / Protected Veterans
Network Operations Field Technician
Posted 11 days ago
Job Viewed
Job Description
As a Network Operations Field Technician, you will apply your basic knowledge of all areas of telecommunications and perform maintenance on telecommunications equipment. Your duties will include, but are not limited to:
-Installing and wiring routers/switches, coordinating for configuration and troubleshooting.
-Install and provision of transport equipment and ethernet services supporting MPLS network
-Testing, deployment, and documentation supporting system upgrades, patches, and maintenance window activities.
-Respond to system and service outages as well as storm/disaster support
-Participate in maintenance window cutovers and system grooms
-Installation and wiring of routers/switches along with coordination with multiple groups for configuration and troubleshooting.
-Effectively identify and utilizes the proper resources to develop solutions and devise new approaches to problems encountered in work assignments.
This position can pay from $35-45/hr based on experience.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
-2-3 years experience racking and stacking routers and switches
-Hands on installations of Nokia radios, Cisco routers, Palo Alto firewalls, UPS (uninterruptible power supply) and fiber
-Knowledge of fiber terminations, data circuits, 48V and 135Vdc power plants.
-Experience with DC plant systems, LAN and wireless testing, fiber optic test equipment, and various cabling types.
-Live within 45 minutes of Cayce, SC and ability to travel up to an hour and a half
-Ability to lift 45-50 lbs
Internet Service Provider Field Technician
Posted today
Job Viewed
Job Description
Job Description
Salary: DOE
Job Summary:
The Field Installation Technician requires excellent customer service skills and a knowledgeable technical ability. The position requires completing customer installations, service visits, on-site troubleshooting, and recovery of equipment. Work is performed on-site at customer locations with both a physical aspect of installing Internet equipment, as well as a technical portion of updating databases.
Essential Functions:
- Perform site surveys for potential customers to evaluate serviceability.
- Diagnose customer problems at service calls and restore functional service to existing customers.
- Install new customers with Internet service based on technology available, which includes mounting equipment at or above roof height for running Cat5-E or Fiber Optic cable from outside equipment to the customers desired location.
- Configuring various types of routers and customer computers for access to Internet services through our network.
- Demonstrate to customers how to connect to the Internet network through their devices.
- Perform equipment upgrades for existing customers.
- Perform other duties as assigned by management.
- Articulating requirements for safely operating in all weather conditions, including winter, spring, fall, and summer, involves considering various factors to ensure the well-being of individuals and the efficiency of operations. For example, Training and education, equipment and gear, vehicle preparation, Weather Monitoring, risk assessment, and communication.
Skills:
- Must be professional in dress, speech, and manner.
- Strong customer service for sound and effective communication between the company and customers.
- Ability to work independently using sound judgment principles.
- Must demonstrate accountability in order to set priorities, organize workload, handle multiple responsibilities, and meet deadlines.
- Must be able to work effectively and efficiently from heights such as rooftops and towers.
- Ability to work within a fast-paced, high-change environment while managing potential interruptions and adjustments to priorities throughout the day.
- Must demonstrate a desire to learn, supported with a love for technology.
- Must be able to use tools to install equipment.
Education and Experience:
- High school diploma or GED equivalent required.
- Tower Climbing and Rescue Certification preferred.
- First Aid/Delayed Care Certification preferred.
Work Environment/Hazards:
- Working in outdoor elements such as cold, hot, precipitation, and wind.
- In the proximity of heavy machinery and moving vehicles.
- Moderate noise level.
- Use of personal protective equipment, or PPE.
- Working in elevated places such as rooftops and towers.
Physical Demands:
- Frequently moving, transporting, positioning objects of at least 60 pounds or more.
- Consistently ascending and descending ladders, poles, ramps, roofs, stairs, scaffolding, and towers via the use of arms, hands, feet, and/or legs.
- Must be able to climb roof tops of all types and to perform job duties from high places.
- Must be able to pull own body weight plus equipment weight up roofs and vertical tower repeatedly.
- Frequently required to stand, walk, stoop, sit, and climb ladders and communication towers and work in an elevated position.
- Frequently required to use hand and power tools to complete assigned tasks and service requests.
- Must have the ability to climb extended heights upwards of 200 feet.
- Employee weight, tools, and equipment combine may not exceed a 300-pound limit as specified by the manufacturer of safety equipment.
Working Hours/Days:
- 40 hours minimum.
- Overtime as needed.
- On Call as needed.
Travel Requirements:
- 0-40% travel required.
Field Technician
Posted today
Job Viewed
Job Description
If you have never thought about a career as a Field Technician, it's time to think again! If you love working in the field, driving vehicles, interacting with customers, and advancing with ongoing learning opportunities Sparklight is your next and final stop.
This role offers an extensive training program with both one-on-one and group training classes. Nervous about finding your way in a new organization? You will have access to mentors from across the company to ensure you are set up for success. Our Field Techs are also provided with a company truck and all the necessary tools to perform the job. We also provide uniforms, from hats to boots and everything in between.
Our INCREDIBLY competitive benefits package includes 20 days (about 4 weeks) of PTO (Paid Time Off) per year, medical benefits that start on the first day of employment, a 401K match of up to 5%, and generous tuition reimbursement which increases with your tenure. You can even earn credits toward your associate degree while at work!
At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
Key Responsibilities
- Connect our customers to what they love by installing customer service drops or outlets in both residential and business properties.
- Take the training you gain to use electronic test equipment and online diagnostic tools to troubleshoot customer service drops or outlets, diagnose and repair reception performance issues, and resolve all problems from the customer's equipment to the output of the first distribution amplifier.
- You will ensure we are providing proper upstream and downstream signal levels at each termination on the customer's premises.
- You will be proactive by suggesting upgrades of existing services and educate customers on their new/existing equipment.
- This position has the expectation and responsibility to take on other duties needed to help drive our Purpose, fulfill our Brand Principles, and abide by our Organization's Value.
Qualifications
- A good driving record and a valid driver's license in the state you are applying.
- Flexibility to go beyond for our customers by working overtime and on-call as needed.
- Problem solving is key when working with our customers. Be able to listen to customers and present solutions in a positive manner.
- Due to the nature of the position, you will need to successfully work in small and confined areas; lift up to 100lbs.; work on a ladder; and work in all weather conditions.
- You will have demonstrated at least 3 months of customer service or related experience and/or training. The equivalent combination of education and experience is also acceptable.
- High school diploma or GED.
- Schedule Monday-Friday 8am-5pm, on-call once a month.
- Regular and predictable attendance is required. Our customers need you to help keep them connected to what matters most!
Core Competencies
- Committed: Values each customer while working hard to keep their business and support our communities.
- Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
- Proactive: Understand what our customers need and actively works to make their relationship with use seamless, easy, and rewarding.
- Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
Benefits
- Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start!
- Life insurance (self, spouse, children)
- Paid time off (vacation, holiday, and personal/sick days)
- 401(k) - 100% company match (match program starts on day 1, up to 5% of eligible compensation)
- Group Legal plan with Identity Theft Protection
Additional Perks
- Tuition reimbursement (up to $5,250 on 1st year)
- Free cable and internet services to associates who live in a serviceable area Annual community support to various organizations across the U.S.
- Associate recognition & awards programs
- Advancement opportunities
- Collaborative work environment
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds, and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
Individuals hired into DOT regulated positions must be able to meet and maintain the requirements under the Company's DOT program, including successfully complete and pass a road test examination, driver's record safety review, drug testing, DOT physical, and past employer safety performance history. In accordance with DOT policy, the Company retrieves driving records and randomly tests for illegal substances.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Field Technician
Posted today
Job Viewed
Job Description
Job Description:
At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
As a Sparklight Field Technician, you will be helping your community stay connected to what matters most! Your daily tasks will include installing services in residential and commercial properties, completing repairs, and relocating existing equipment.
What you will do to contribute to the company's success
Connect our customers to what they love by installing customer service drops or outlets in both residential and business properties.
Take the training you gain to use electronic test equipment and online diagnostic tools to troubleshoot customer service drops or outlets, diagnose and repair reception performance issues, and resolve all problems from the customer's equipment to the output of the first distribution amplifier.
You will ensure we're providing proper upstream and downstream signal levels at each termination on the customer's premises.
You will be proactive by suggesting upgrades of existing services as well as educate customers on the use of their new/existing equipment.
This position has the expectation and responsibility to take on other duties needed to help drive our Purpose, fulfill our Brand Principles, and abide by our Organization's Value.
Qualifications
A good driving record and a valid driver's license in the state you are applying.
We want to train you! You will need to have the aptitude and ability to learn to use RF, digital and Volt-Ohm meters and other related equipment to interpret data and use information to solve problems and determine optimal signal routing.
Flexibility to go above and beyond for our customers by working overtime and on-call as needed.
Problem solving is key when working with our customers. Be able to listen to customers and present solutions in a positive manner.
Due to the nature of the position you will need to successfully work in small and confined areas; lift to 80 lbs.; work on a ladder; and work in all weather conditions.
You will have demonstrated at least 3 months of customer service or related experience and/or training. The equivalent combination of education and experience is also acceptable.
High school diploma or GED.
Regular and predictable attendance is required. Our customers need you to help keep them connected to what matters most!
Core Competencies
Committed: Values each and every customer, while working hard to keep their business and support our communities.
Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
Benefits
Sparklight, a Cable One brand, appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
Medical, dental, and vision plans - start when you start!
Life insurance (self, spouse, children)
Paid time off (vacation, holiday, and personal/sick days)
401(k) - 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation)
Group Legal plan with Identity Theft Protection
Additional Perks
Tuition reimbursement (up to $5,250 on 1st year)
Up to seventy-five dollars a month towards cable and internet services
Annual community support to various organizations across the U.S.
Associate recognition & award s program s
Advancement opportunities
Collaborative work environment
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Sparklight, a Cable One brand, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify , and embody each and every day.
Sparklight, a Cable One brand, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Sparklight, a Cable One brand, is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
Field Technician
Posted today
Job Viewed
Job Description
Job Description:
At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. If you have never thought about a career as a Field Technician, it's time to think again! If you love working in the field, driving vehicles, interacting with customers, and advancing with ongoing learning opportunities Cable One is your next and final stop. We offer a career, not just a job, and at a company that was named on Forbes' "America's Best Midsized Employers" ! We strongly encourage women and veteran job seekers to apply!This role offers an extensive training program with both one-on-one and group training classes. Nervous about finding your way in a new organization? You will have access to mentors from across the company to ensure you are set up for success. Our Field Techs are also provided with a company truck and all the necessary tools to perform the job. We also provide uniforms, from hats to boots and everything in between.
Our INCREDIBLY competitive benefits package includes 20 days (about 4 weeks) of PTO (Paid Time Off) per year, medical benefits that start on the first day of employment, a 401K match of up to 5%, and generous tuition reimbursement which increases with your tenure. You can even earn credits toward your associate degree while at work!
Key Responsibilities
- Connect our customers to what they love by installing customer service drops or outlets in both residential and business properties.
- Take the training you gain to use electronic test equipment and online diagnostic tools to troubleshoot customer service drops or outlets, diagnose and repair reception performance issues, and resolve all problems from the customer's equipment to the output of the first distribution amplifier.
- You will ensure we are providing proper upstream and downstream signal levels at each termination on the customer's premises.
- You will be proactive by suggesting upgrades of existing services and educate customers on their new/existing equipment.
- This position has the expectation and responsibility to take on other duties needed to help drive our Purpose, fulfill our Brand Principles, and abide by our Organization's Value.
Qualifications
- A good driving record and a valid driver's license in the state you are applying.
- Flexibility to go beyond for our customers by working overtime and on-call as needed.
- Problem solving is key when working with our customers. Be able to listen to customers and present solutions in a positive manner.
- Due to the nature of the position, you will need to successfully work in small and confined areas; lift to 80 lbs.; work on a ladder; and work in all weather conditions.
- You will have demonstrated at least 3 months of customer service or related experience and/or training. The equivalent combination of education and experience is also acceptable.
- High school diploma or GED.
- Regular and predictable attendance is required. Our customers need you to help keep them connected to what matters most!
Core Competencies
- Committed: Values each customer while working hard to keep their business and support our communities.
- Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
- Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
- Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
Benefits
Sparklight, a Cable One brand, appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
- Medical, dental, and vision plans - start when you start!
- Life insurance (self, spouse, children)
- Paid time off (vacation, holiday, and personal/sick days)
- 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation)
- Group Legal plan with Identity Theft Protection
Additional Perks
- Tuition reimbursement (up to $5,250 on 1st year)
- Cell Phone for work or monthly cell allowance provided
- Vehicle and tools provided for daily work purposes, if residing within reasonable radius from office location
- Annual community support to various organizations across the U.S.
- Associate recognition & awards programs
- Advancement opportunities
- Collaborative work environment
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Sparklight, a Cable One brand, we believe it is our individual and unique talents, backgrounds, and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Pre-hire Processes
Sparklight, a Cable One brand, is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
Individuals hired into DOT regulated positions must be able to meet and maintain the requirements under the Company's DOT program, including successfully complete and pass a road test examination, driver's record safety review, drug testing, DOT physical, and past employer safety performance history. In accordance with DOT policy, the Company retrieves driving records and randomly tests for illegal substances.
Sparklight, a Cable One brand, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Field Technician
Posted today
Job Viewed
Job Description
If you have never thought about a career as a Field Technician, it's time to think again! If you love working in the field, driving vehicles, interacting with customers, and advancing with ongoing learning opportunities Cable One is your next and final stop. We strongly encourage women and veteran job seekers to apply!
This role offers an extensive training program with both one-on-one and group training classes. Nervous about finding your way in a new organization? You will have access to mentors from across the company to ensure you are set up for success. Our Field Techs are also provided with a company truck and all the necessary tools to perform the job. We also provide uniforms, from hats to boots and everything in between.
Our INCREDIBLY competitive benefits package includes 20 days (about 4 weeks) of PTO (Paid Time Off) per year, medical benefits that start on the first day of employment, a 401K match of up to 5%, and generous tuition reimbursement which increases with your tenure. You can even earn credits toward your associate degree while at work!
At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
Key Responsibilities
Connect our customers to what they love by installing customer service drops or outlets in both residential and business properties.
Take the training you gain to use electronic test equipment and online diagnostic tools to troubleshoot customer service drops or outlets, diagnose and repair reception performance issues, and resolve all problems from the customer's equipment to the output of the first distribution amplifier.
You will ensure we are providing proper upstream and downstream signal levels at each termination on the customer's premises.
You will be proactive by suggesting upgrades of existing services and educate customers on their new/existing equipment.
This position has the expectation and responsibility to take on other duties needed to help drive our Purpose, fulfill our Brand Principles, and abide by our Organization's Value.
Qualifications
A good driving record and a valid driver's license in the state you are applying.
Flexibility to go beyond for our customers by working overtime and on-call as needed.
Problem solving is key when working with our customers. Be able to listen to customers and present solutions in a positive manner.
Due to the nature of the position, you will need to successfully work in small and confined areas; lift to 80 lbs.; work on a ladder; and work in all weather conditions.
You will have demonstrated at least 3 months of customer service or related experience and/or training. The equivalent combination of education and experience is also acceptable.
High school diploma or GED.
Regular and predictable attendance is required. Our customers need you to help keep them connected to what matters most!
Core Competencies
Committed: Values each customer while working hard to keep their business and support our communities.
Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
Benefits
Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
Medical, dental, and vision plans - start when you start!
Life insurance (self, spouse, children)
Paid time off (vacation, holiday, and personal/sick days)
401(k) - 100% company match (match starts on day 1)
Group Legal plan with Identity Theft Protection
Additional Perks
Tuition reimbursement (up to $5,250 on 1st year)
Free cable and internet services to associates who live in a serviceable area
Annual community support to various organizations across the U.S.
Associate recognition & awards programs
Advancement opportunities
Collaborative work environment
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds, and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
Individuals hired into DOT regulated positions must be able to meet and maintain the requirements under the Company's DOT program, including successfully complete and pass a road test examination, driver's record safety review, drug testing, DOT physical, and past employer safety performance history. In accordance with DOT policy, the Company retrieves driving records and randomly tests for illegal substances.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
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Field Technician
Posted today
Job Viewed
Job Description
Job Description:
At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
As a Sparklight Field Technician, you will be helping your community stay connected to what matters most! Your daily tasks will include installing services in residential and commercial properties, completing repairs, and relocating existing equipment.
What you will do to contribute to the company's success
Connect our customers to what they love by installing customer service drops or outlets in both residential and business properties.
Take the training you gain to use electronic test equipment and online diagnostic tools to troubleshoot customer service drops or outlets, diagnose and repair reception performance issues, and resolve all problems from the customer's equipment to the output of the first distribution amplifier.
You will ensure we're providing proper upstream and downstream signal levels at each termination on the customer's premises.
You will be proactive by suggesting upgrades of existing services as well as educate customers on the use of their new/existing equipment.
This position has the expectation and responsibility to take on other duties needed to help drive our Purpose, fulfill our Brand Principles, and abide by our Organization's Value.
Qualifications
A good driving record and a valid driver's license in the state you are applying.
We want to train you! You will need to have the aptitude and ability to learn to use RF, digital and Volt-Ohm meters and other related equipment to interpret data and use information to solve problems and determine optimal signal routing.
Flexibility to go above and beyond for our customers by working overtime and on-call as needed.
Problem solving is key when working with our customers. Be able to listen to customers and present solutions in a positive manner.
Due to the nature of the position you will need to successfully work in small and confined areas; lift to 80 lbs.; work on a ladder; and work in all weather conditions.
You will have demonstrated at least 3 months of customer service or related experience and/or training. The equivalent combination of education and experience is also acceptable.
High school diploma or GED.
Regular and predictable attendance is required. Our customers need you to help keep them connected to what matters most!
Core Competencies
Committed: Values each and every customer, while working hard to keep their business and support our communities.
Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
Benefits
Sparklight, a Cable One brand, appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
Medical, dental, and vision plans - start when you start!
Life insurance (self, spouse, children)
Paid time off (vacation, holiday, and personal/sick days)
401(k) - 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation)
Group Legal plan with Identity Theft Protection
Additional Perks
Tuition reimbursement (up to $5,250 on 1st year)
Annual community support to various organizations across the U.S.
Associate recognition & award s program s
Advancement opportunities
Collaborative work environment
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Sparklight, a Cable One brand, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify , and embody each and every day.
Sparklight, a Cable One brand, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Sparklight, a Cable One brand, is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
Field Technician
Posted today
Job Viewed
Job Description
Job Description:
At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
As a Sparklight Field Technician, you will be helping your community stay connected to what matters most! Your daily tasks will include installing services in residential and commercial properties, completing repairs, and relocating existing equipment.
What you will do to contribute to the company's success
Connect our customers to what they love by installing customer service drops or outlets in both residential and business properties.
Take the training you gain to use electronic test equipment and online diagnostic tools to troubleshoot customer service drops or outlets, diagnose and repair reception performance issues, and resolve all problems from the customer's equipment to the output of the first distribution amplifier.
You will ensure we're providing proper upstream and downstream signal levels at each termination on the customer's premises.
You will be proactive by suggesting upgrades of existing services as well as educate customers on the use of their new/existing equipment.
This position has the expectation and responsibility to take on other duties needed to help drive our Purpose, fulfill our Brand Principles, and abide by our Organization's Value.
Qualifications
A good driving record and a valid driver's license in the state you are applying.
We want to train you! You will need to have the aptitude and ability to learn to use RF, digital and Volt-Ohm meters and other related equipment to interpret data and use information to solve problems and determine optimal signal routing.
Flexibility to go above and beyond for our customers by working overtime and on-call as needed.
Problem solving is key when working with our customers. Be able to listen to customers and present solutions in a positive manner.
Due to the nature of the position, you will need to successfully work in small and confined areas; lift to 100 lbs.; work on a ladder; and work in all weather conditions.
You will have demonstrated at least 3 months of customer service or related experience and/or training. The equivalent combination of education and experience is also acceptable.
High school diploma or GED.
Regular and predictable attendance is required. Our customers need you to help keep them connected to what matters most!
Core Competencies
Committed: Values each and every customer, while working hard to keep their business and support our communities.
Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
Benefits
Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
Medical, dental, and vision plans - start when you start!
Life insurance (self, spouse, children)
Paid time off (vacation, holiday, and personal/sick days)
401(k) - 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation)
Group Legal plan with Identity Theft Protection
Additional Perks
Tuition reimbursement (up to $5,250 on 1st year)
Free Cable One services if you live in a serviceable area
Annual community support to various organizations across the U.S.
Associate recognition & award s program s
Advancement opportunities
Collaborative work environment
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands , we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify , and embody each and every day.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
Field Technician
Posted today
Job Viewed
Job Description
If you have never thought about a career as a Field Technician, it's time to think again! If you love working in the field, driving vehicles, interacting with customers, and advancing with ongoing learning opportunities Cable One is your next and final stop.
This role offers an extensive training program with both one-on-one and group training classes. Nervous about finding your way in a new organization? You will have access to mentors from across the company to ensure you are set up for success. Our Field Techs are also provided with a company truck and all the necessary tools to perform the job. We also provide uniforms, from hats to boots and everything in between.
Our INCREDIBLY competitive benefits package includes 20 days (about 4 weeks) of PTO (Paid Time Off) per year, medical benefits that start on the first day of employment, a 401K match of up to 5%, and generous tuition reimbursement which increases with your tenure. You can even earn credits toward your associate degree while at work!
At Sparklight, a Cable One company, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
Key Responsibilities
Connect our customers to what they love by installing customer service drops or outlets in both residential and business properties.
Take the training you gain to use electronic test equipment and online diagnostic tools to troubleshoot customer service drops or outlets, diagnose and repair reception performance issues, and resolve all problems from the customer's equipment to the output of the first distribution amplifier.
You will ensure we are providing proper upstream and downstream signal levels at each termination on the customer's premises.
You will be proactive by suggesting upgrades of existing services and educate customers on their new/existing equipment.
This position has the expectation and responsibility to take on other duties needed to help drive our Purpose, fulfill our Brand Principles, and abide by our Organization's Value.
Qualifications
A good driving record and a valid driver's license in the state you are applying.
Flexibility to go beyond for our customers by working overtime and on-call as needed.
Problem solving is key when working with our customers. Be able to listen to customers and present solutions in a positive manner.
Due to the nature of the position, you will need to successfully work in small and confined areas; lift to 100 lbs.; work on a ladder; and work in all weather conditions.
You will have demonstrated at least 3 months of customer service or related experience and/or training. The equivalent combination of education and experience is also acceptable.
High school diploma or GED.
Regular and predictable attendance is required. Our customers need you to help keep them connected to what matters most!
Core Competencies
Committed: Values each customer while working hard to keep their business and support our communities.
Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
Proactive: Understand what our customers need and actively works to make their relationship with use seamless, easy, and rewarding.
Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
Benefits
Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
Medical, dental, and vision plans - start when you start!
Life insurance (self, spouse, children)
Paid time off (vacation, holiday, and personal/sick days)
401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation
Group Legal plan with Identity Theft Protection
Additional Perks
Tuition reimbursement (up to $5,250 on 1st year)
Free cable and internet services to associates who live in a serviceable area
Annual community support to various organizations across the U.S.
Associate recognition & awards programs
Advancement opportunities
Collaborative work environment
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds, and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
Individuals hired into DOT regulated positions must be able to meet and maintain the requirements under the Company's DOT program, including successfully complete and pass a road test examination, driver's record safety review, drug testing, DOT physical, and past employer safety performance history. In accordance with DOT policy, the Company retrieves driving records and randomly tests for illegal substances.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
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