7,368 Brokerage Manager jobs in the United States

Customs Brokerage Manager (Remote)
 Preferred: New York area (remote candidates welcome)
 Full-Time | Salary: $85,000–$00,000/year

Join a well-established international logistics firm seeking a seasoned Customs Brokerage Department Manager to lead and manage a high-performing team of four. This is a fully remote position, ideal for a candidate with strong leadership experience in customs brokerage and hands-on entry processing.

• Oversee daily operations of the Customs Brokerage Department, ensuring compliance and efficiency
• Lead a team of four (including licensed brokers), with one upcoming retirement creating a key leadership gap
• Manage and process customs entries (approx. 325–350 entries/month)
• Monitor and interpret tariff changes, customs regulations, and trade compliance updates
• Keep the department fully informed and trained on regulatory changes
• Work directly in CargoWise  to manage processes and data
• Maintain departmental performance metrics and drive continuous improvement

• Required:  Prior experience managing a customs brokerage department
• Preferred:  Licensed U.S. Customs Broker
• Proficient in CargoWise  software (required)
• Strong knowledge of U.S. Customs regulations and HTS classification
• Willingness to be both a hands-on contributor and strategic team leader
• Excellent communication, compliance, and leadership skills

Requirements

• 5–10 years  of experience in customs brokerage or import operations within the freight forwarding industry
• CargoWise experience is required
• Strong knowledge of HTS classification, CBP regulations, and PGA requirements
• Experience with FDA codes, Lacey Act entries, and DDP procedures
• Excellent communication, problem-solving, and organizational skills
• Customs Broker License is preferred but not required

Benefits

• Salary:  $85,000 – $100,0 0 based on experience
• Vacation:  10 business days annually
• 401(k):  3% company contribution (eligible after 1 year, with enrollment windows on Jan 1 and July 1)
• Health Insurance: Offered after 2 months of employment

• Ensure team is delivering accurate and timely entries, dispatch of cargo to ultimate consignee, and follow up regarding proof-of-delivery.

• Ensure accuracy of billing is being

• Oversee ISF and the Cargowise systems and develop or improve operational processes that Compliance & Training standards and SOPs and customer SOP requirements

• Oversee FTZ compliance regarding brokerage

• Coordinate efforts and communication with Operations department

• Create and prepare customer status reports on a regular basis

• Execute team entry and billing audits to ensure accuracy and assess training needs

• Adhere to, train and advise team in areas of Customs Brokerage Regulations

• Monitor team performance against company standards and department goals; regular audit of shipment documents and accounting

• Monitor problem files and implement corrective action when needed

• Issue work instructions to team members to ensure timely and orderly file flow including release, billing, and auditing

• Monitor staff training needs; identify and develop training objectives

• Conduct regular staff meetings; communicate department goals and expectations

• Document review and assessment of accuracy, verifying country of origin/export, IOR, terms of sale and value to ensure that compliance and federal regulation requirements are achieved

• Daily follow-up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins

• Escalate any unresolved issues or risks before they materially impact the organization

• Work closely with other departments and branches to deliver high level of service to customers

• Perform other duties as assigned

• Ensure compliance with Custom's regulations

• Bachelor's degree; Prior logistics experience and Brokerage experience - 2 years minimum

• Up to 5 years of experience as of Entry Writer

• FTZ experience 2 years

• Licensed Customs House Broker required

• Ability to communicate persuasively and with confidence, professionalism and authority at all

• levels of the business.

• Sound judgment, with a well-developed sense for risk identification, assessment and management.

• Demonstrated experience in conducting reviews of compliance certifications, agreements, and regulatory procedural documents to determine gaps and opportunities for improvement.

• Excellent verbal and written communication skills and the ability to respond effectively to confidential inquiries

• Understand importance and meets deadlines

• Must have familiarity with operational, financial, quality assurance, and human resource procedures and regulations

• Critical thinker, capable of discerning the nuances and subtleties of complex compliance issues.

• Experience with MS Word, Excel, PowerPoint and Outlook required

• Experience with Cargowise preferred but not required

• 5-10 years of experience as Customs Brokerage Manager (must be a licensed Customs Broker)
• Ability to mentor and lead the New York Customs Brokerage team.
• Ability to oversee the correct and timely creation and transmission of entries to US Customs.

• Manages subordinate supervisors/managers in the Customs Brokerage department.
• Responsible for the overall direction, coordination, and evaluation of these units.
• Directly supervises non-supervisory employees.
• Carry out supervisory responsibility in accordance with the organization's policies and applicable laws.
  • Responsibilities include; interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Prepares entry papers from shipper's invoice in accordance with U.S. Customs Service regulations, and regulations of other federal agencies bearing on importation of goods such as Environmental Protection Agency and Food and Drug Administration.
• Files papers with Customs Service and arranges for

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

To further develop the Customs brokerage product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company's policy and procedures.

Tasks and Duties:

People:

• Train, motivate, challenge and mentor other employees.

• Conduct regular reviews against company and job expectations.

• Create personal development plan with each employee. Set up, plan training and follow-up

• Identify, develop and mentor your No. 2

• Ensure all staff and positions have job descriptions, clear expectations and are working with structured development plans

• Review department goals and business plan periodically with staff to ensure buy-in and accountability

Operations:

• Ensure Operational Excellence Standards Are Met (in support of DE standards)

• Ensure customs entries are filed timely based on our internal KPI and client expectation

• Ensure all classification instructions for all shipments for all customers

• Monitor duty deferment usage and levels

• Meet with local customs to discuss performance, delays, red-channels, customs developments, and plans (to adapt country per country)

Customer:

• Participate in client QBR's both in-person (domestic travel required) and sometimes virtually

• Actively develop business for department through active involvement in sales and retention process

• Manage implementation and ensure compliance to "Standard Operating Procedures" for the client

• Build and maintaining strong relationships with service providers and customers

• Ensure all new business is transitioned correctly

• Support sales and

• Salary Range: $110,000 - $130,000
• Schedule: Ability to work flexible schedule to maintain a cadence of visibility to all employees in Brokerage.

• Oversee Operations: Lead daily customs brokerage activities, guaranteeing strict compliance with all U.S. Customs and PGA regulations (FDA, APHIS, EPA, DOT, etc.).
• Build & Develop Teams: Coach, mentor, and empower a high-performing team, ensuring accurate and timely entry filings and documentation.
• Ensure Regulatory Excellence: Monitor and adapt to regulatory changes, maintain company licenses and bonds, and serve as the go-to compliance resource.
• Drive Financial Success: Own and manage P&L metrics, ensure accurate duty payments, and support mitigation efforts for penalties or protests.
• Strategic Collaboration: Partner with internal teams and clients to deliver exceptional service and operational value.
• Implement Best Practices: Develop and execute entry audit processes to ensure accuracy and revenue protection, while defining KPIs and driving continuous improvement.

• An Active U.S. Customs Broker License (required).
• A Bachelor's degree or equivalent professional experience.
• 5+ years of leadership experience in a Customs Brokerage environment.
• Demonstrated expertise in PGA processes (especially FDA, APHIS, Fish & Wildlife, EPA, DOT).
• In-depth knowledge of U.S. import regulations, compliance requirements, and experience with post-summary corrections, protests, and penalty mitigation.
• Strong proficiency in Microsoft Office and Google applications.
• Exceptional interpersonal, leadership, and communication skills to effectively lead and convey information at all levels.

• Hybrid Work Model: Enjoy the flexibility of 1 remote day per week from our Des Plaines, IL office.
• Be a key subject matter expert and drive significant operational value.
• Work in a professional, climate-controlled office environment.

• Oversee daily operations of the Customs Brokerage Department, ensuring compliance and efficiency
• Lead a team of four (including licensed brokers), with one upcoming retirement creating a key leadership gap
• Manage and process customs entries (approx. 325-350 entries/month)
• Monitor and interpret tariff changes, customs regulations, and trade compliance updates
• Keep the department fully informed and trained on regulatory changes
• Work directly in CargoWise to manage processes and data
• Maintain departmental performance metrics and drive continuous improvement

• Required: Prior experience managing a customs brokerage department
• Preferred: Licensed U.S. Customs Broker
• Proficient in CargoWise software (required)
• Strong knowledge of U.S. Customs regulations and HTS classification
• Willingness to be both a hands-on contributor and strategic team leader
• Excellent communication, compliance, and leadership skills

• 5-10 years of experience in customs brokerage or import operations within the freight forwarding industry
• CargoWise experience is required
• Strong knowledge of HTS classification, CBP regulations, and PGA requirements
• Experience with FDA codes, Lacey Act entries, and DDP procedures
• Excellent communication, problem-solving, and organizational skills
• Customs Broker License is preferred but not required

• Salary: 85,000 - 100,000 based on experience
• Vacation: 10 business days annually
• 401(k): 3% company contribution (eligible after 1 year, with enrollment windows on Jan 1 and July 1)
• Health Insurance: Offered after 2 months of employment

Job Title: Customs Brokerage Manager
Job Location: Dallas, TX

DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at

We have an exciting opportunity for a Customs Brokerage Manager to manage and coordinate all customs clearance activities at our Dallas location.

Key Responsibilities:

Execute custom and trade compliance plans and processes to optimize service and cost performance in the customs clearance activities.

Contribute to planning and directing workflow of employees to ensure customs clearance is completed in a timely manner.

Monitor shipped items, shipping validity dates and debits and duties/tariffs at government institutions

Execute customs entries (Consumption & Foreign Trade Zone), categorize goods based on information provided by customers and undertake customs security filing

Close out post clearance modification, execute inbound and outbound documentation, archive customs documents and record customs shipment information and physical status.

Calculate duties, tariffs, price conversions, weight and volume of merchandise exported/imported to/from foreign destinations

Impart guidance on pricing and margin, support on bids, RFQs and customer presentations

Resolve customer issues and appropriately resolve incidents such as escalations/disputes raised by internal or external customers

Skills and Qualifications:

Considerable knowledge of all regulatory aspects related to importing

Ability to create and execute vision for customs product that incorporates compliance, customer service, commercial value and shareholder value.

Exceptional analytical and problem solving skills

Excellent verbal, written, and interpersonal communication skills.

Strong computer skills, including word processing, spreadsheet, presentation, and database applications

Demonstrated personal leadership skills, sharing the core vision and values of DGF and its strategic direction

Financial skills / budgeting experience

Typically requires BS/BA and 7-8 years' experience in related field, including at least 3-4 years of supervisory experience

Customs Brokerage License preferred

Logis Air / Cargo Wise systems knowledge is a plus

Pay Range: $79,777.50 - $06,370.00+ (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: 1-for- 1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities , evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

OEC Group offers hybrid work, competitive salary, a full benefits package, opportunities for professional growth and so much more! 

What we’re looking for…

• 5-10 years of experience as Customs Brokerage Manager (must be a licensed Customs Broker)

• Ability to mentor and lead the New York Customs Brokerage team.

• Ability to oversee the correct and timely creation and transmission of entries to US Customs. 

About OEC Group 

Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. We provide our customers with import and export services, as well as door-to-door services for both international and domestic needs. We remain competitive by offering a wide range of logistics services, including: ocean and air freight, rail, trucking, warehousing and distribution, customs brokerage, cargo insurance and more.

About the Position Duties and responsibilities include the following (other duties may be assigned):

• Manages subordinate supervisors/managers in the Customs Brokerage department. 

• Responsible for the overall direction, coordination, and evaluation of these units. 

• Directly supervises non-supervisory employees. 

• Carry out supervisory responsibility in accordance with the organization's policies and applicable laws. 

• Responsibilities include; interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• Prepares entry papers from shipper's invoice in accordance with U.S. Customs Service regulations, and regulations of other federal agencies bearing on importation of goods such as Environmental Protection Agency and Food and Drug Administration.

• Files papers with Customs Service and arranges for

Customs Brokerage Manager TCRS4553

HIGH LEVEL OVERVIEW

The Customs Brokerage Manager oversees the importation process for air and ocean shipments ensuring compliance with U.S. Customs and other government agencies rules and regulations.

The position manages client accounts and leads a small team of import administrators.

This is an in-office position in Charlotte, NC.

Relocation assistance is available.

EXPECTATIONS

• Oversee the customs clearance process for multiple clients across all modes of transportation
• Mentor and train a small team of entry writers 
• Ensure compliance with CBP regulations and all applicable PGAs (FDA, USDA, EPA, etc.)
• Liaise with U.S. Customs and other government agencies as needed
• Manage classification, entry audits, and post-entry processes
• Act as the main point of contact for clients regarding complex entry issues
• Drive process improvements and maintain KPIs for efficiency, accuracy, and compliance
• Stay current on regulatory changes; communicates changes to teams and update processes
• Create timely and accurate client invoices; partner with accounting department as needed

ESSENTIALS

• License Customs Broker required
• 5+ years of experience in customs brokerage and import/export operations
• Expert knowledge of import/export regulations; HTS, COO, Valuation, FTA, AD/CVD, etc.
• Strong attention to detail, critical thinking skills, and ability to manage multiple projects
• Excellent people leader, supporting continual growth and education
• Experience with Descartes OneView or similar import software