What Business Analysis Jobs are in Linden?

SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.
At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team!
This role support the design and build of SitusAMC's technologies that includes internal software applications. This role works closely with Product Owners and Senior Business Analysts to support the design and delivery of new, innovative features for our current customers and the product roadmap. Business Analysts are embedded within agile teams, taking an active role in creating and maintaining user stories, supporting the agile development and QA team, and ensuring the successful completion of each sprint.
Essential Job Functions:
+ Collect, review, analyze, and document system/user requirements from business users.
+ Collaborate with stakeholders to define project goals, scope, and timelines.
+ Respond to changes in project scope, priorities, or requirements by adjusting plans and priorities accordingly.
+ Assign tasks as directed by manager
+ Analyze information, including oral and written feedback from users, survey responses, and usage statistics to strengthen and validate requirements.
+ Promote and support department goals and objectives
+ Communicate feedback/performance/status of staff to manager
+ Track, organize, and prioritize assigned projects
+ Work on projects to completion within the required time frames, proactively communicating any delays to manager and/or interested stakeholders
+ Analyze and translate business requirements to detailed functional designs for development, testing and implementation for SitusAMC's systems
+ Investigate system usage including overrides, exception and validation handling, common errors or excessive time per page/field as assigned by manager
+ Participate in discussions with other application analysts to ensure synergy between systems within the organization.
+ Participate, own or facilitate any other quality initiatives as assigned by manager
+ Anticipate and prevent problems and roadblocks before they occur
+ Assist with UAT testing
+ Assist in demo preparation
+ Handle day to day requests
+ Communicate test progress, results, & issues/roadblocks to project stakeholders/Mgmt
+ Other activities as may be assigned by your manager
Qualifications/ Requirements:
+ College degree in related field, or equivalent combination of education and experience
+ Experienced professional with 5+ years of industry and/or relevant experience, typically at a Senior Analyst or Analyst level role or external equivalent.
+ Over five years in mortgage / technology / secondary market experience
+ Training in finance / mortgage banking desired
+ Demonstrated success as a QA or Technology Analyst at SitusAMC strongly preferred
+ Create and maintain positive and professional relationships with all staff and stakeholders
+ Strong communication skills, both verbal and written
+ Demonstrated ability to provide actionable constructive feedback objectively and with diplomacy
+ Computer literate with in-depth knowledge of MS Office and web-based systems; visual aids; emphasis on Excel
+ Excellent PC skills and possess high level of proficiency in Microsoft products
+ Demonstrate professional behavior and teamwork, punctual, dependable
+ Demonstrate comprehensive problem-solving skills
+ Demonstrate excellent organizational and people skills
+ Limited travel
+ Flexible schedule required
\#LI-AS1 #LI-Remote
Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
The annual full time base salary range for this role is
$80,000.00 - $100,000.00
Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.
Pay Transparency Nondiscrimination Provision ( is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Know Your Rights, Workplace Discrimination is Illegal (

Business Analysis Manager, Capital One Shopping (Remote-Eligible
**Summary:**
As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.
**General Responsibilities:**
+ Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands
+ Leadership: May manage and develop 1-2 analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One
+ Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics
+ Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies
+ Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
+ Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently
+ Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
+ Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management
+ Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
+ Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results
+ Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
+ Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment
+ Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus
**Basic Qualifications:**
+ At least 3 years of professional experience performing analysis
+ Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
+ A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field)
+ A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
**Preferred Qualifications:**
+ Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
+ 5+ years of experience in analysis
+ 2+ years of experience in financial services
+ 1+ year of experience in consulting
+ 2+ years of experience in people management
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
Capital One is open to hiring a Remote Employee for this opportunity.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $164,800 - $188,100 for Business Manager
Remote (Regardless of Location): $149,800 - $171,000 for Business Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website ( . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Business Analysis Manager, Capital One Shopping (Remote-Eligible)
**Summary:** As a Senior Manager, Business Analysis at Capital One, you will apply your strategic and analytical skills to major company challenges. You will lead and team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.
**General Responsibilities:**
+ Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior
+ Business ownership: Have an ownership mindset, and potentially P&L accountability for a business segment. Strategic planning with a 1-6 month horizon
+ Leadership: May manage and develop a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One
+ Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics
+ Marketing: Lead direct to consumer marketing efforts for select products, and strategic intent for products distributed through various channels. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies
+ Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
+ Execution: Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently
+ Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
+ Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management
+ Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
+ Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results
+ Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
+ Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment
+ Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus
**Basic Qualifications:**
+ Bachelor's Degree
+ At least 3 years of experience performing quantitative analysis
+ At least 3 years of experience performing qualitative analysis
+ At least 1 year of experience performing people management
+ At least 1 year of experience performing project management
**Preferred Qualifications:**
+ Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
+ 5+ years of experience in quantitative analysis
+ 5+ years of experience in qualitative analysis
+ 2+ years of experience in people management
+ 2+ years of experience in product development
+ 2+ years of experience in financial modeling
+ 2+ years of experience in economic forecasting
+ 2+ years of experience in project management
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
Capital One is open to hiring a Remote Employee for this opportunity.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $200,700 - $229,100 for Sr. Business Manager
Remote (Regardless of Location): $182,500 - $208,300 for Sr. Business Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website ( . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Req ID:
NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
NTT DATA Services is committed to hiring exceptional, innovative, and passionate professionals who thrive in a collaborative and forward‑thinking environment. If you're looking to grow your career with an inclusive organization that values both people and purpose, we invite you to apply.
We are currently seeking a **Business Systems Analysis Specialist** to join our **Clinical Service Desk** team. This is a fully remote position, with the opportunity to work from home anywhere in North America.
This role is part of our Provider Clinical Service Desk and serves as a senior agent with primary responsibility for handling inbound customer calls and working Self Service tickets to resolution. It operates within a 24x7x365 call center environment supporting our customers. Schedule flexibility is required, and work hours may change based on business and coverage needs.
**Role Responsibilities**
+ Respond to client incidents and service requests related to the clinical components of the Epic EHR suite, including (but not limited to) workflow issues, application errors, and user access concerns
+ Proactively manage both assigned and unassigned incidents and requests to ensure timely resolution
+ Drive issue resolution in alignment with established Service Level Agreements (SLAs)
+ Handle incoming calls and tickets while following account‑specific procedures and documentation standards
+ Maintain a strong understanding of current Epic configurations, functionality, and system updates
+ Contribute to the development and continuous improvement of knowledge articles, training materials, and support documentation
+ Analyze closed incidents to identify trends, gaps, and opportunities to enhance the knowledge base and overall service delivery
+ Provide mentorship and guidance to service desk staff, supporting skill development and quality improvement
**Preferred Qualifications**
+ Strong experience with Epic clinical workflows and functionality
+ Minimum of **5 years of clinical care delivery experience**
+ Minimum of **5 years of experience supporting Epic** , including implementation, build, or ongoing operational support
+ Epic **Certification or Proficiency** in one or more Epic modules (preferably Ambulatory module)
+ Demonstrated commitment to a service‑oriented mindset when working with clinicians, end users, and colleagues
+ Proven ability to analyze both quantitative and qualitative data to support decision‑making and process improvement
+ Excellent communication and documentation skills
+ Prior team leadership, mentoring, or supervisory experience
+ Experience integrating Epic or other EMR systems with ancillary or third‑party clinical systems
**Basic Qualifications**
+ Minimum 1 year Healthcare-Healthcare Systems-Customer Service
+ Minimum 1 year Desktop Management-Desktop Administration-Service Desk Application support
Must reside in the US
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $68,076.00-$141,826,00. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.
**About NTT DATA Services**
NTT DATA Services is a recognized leader in healthcare technology and services, dedicated to improving patient outcomes and driving efficiency across the healthcare ecosystem. We deliver targeted, industry‑focused solutions including patient engagement, predictive analytics, healthcare cloud hosting, system integration and interoperability, clinical and claims application implementation, revenue cycle management, policy administration, and core managed infrastructure and business process services.
Our healthcare clients include:
+ More than **1,800 hospitals**
+ **2,200 long‑term care facilities**
+ **225 acute care facilities**
+ **43,000 clinicians**
+ **1,000 physician practices**
+ **50 insurance providers** , supporting over **65 million policyholders**
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About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit . Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email for assistance.

**Business Manager, Learning & Development (Remote)**
Clinical Project Manager/Scientist
Red Bank, New Jersey, US
+ Added - 30/03/2026
_Amazing opportunity to work with a leading global biotech organization at the forefront of AI-driven drug discovery and innovation!_
**Job Title:** Business Manager - Learning & Development (Portfolio Operations)
**Client:** Confidential global biotech organization (R&D / Computational Sciences)
**Location:** Remote (US; EST preferred)
**Contract:** Long-term W2 contract through 2026 + benefits (strong extension potential)
**Pay Rate:** $50-70/hr DOE
**Overview:**
Strategic Business Manager role will be supporting a global R&D organization focused on advancing AI, data, and digital capabilities to accelerate drug discovery. This role drives execution of Learning & Development and Operational Guidelines workstreams, helping standardize and scale enterprise processes across a matrixed global environment.
**Key Responsibilities:**
+ Lead execution of L&D and Operational Guidelines workstreams within portfolio operations
+ Partner with workstream leads on planning, milestones, and delivery execution
+ Track roadmaps, KPIs, and performance metrics
+ Support enterprise learning programs and scientific training operations
+ Coordinate training assignments, workshops, and learning system activities (LMS)
+ Support rollout of standardized operational processes and governance frameworks
+ Enable cross-functional alignment across global stakeholders
**Required Experience:**
+ Bachelor's or more advanced depth and breadth of training and experience and who meet job-specific criteria are eligible for consideration. Project management coursework or additional supportive training is a must (e.g. PMP, Six Sigma, Lean, Design Thinking, Agile methodology, etc.).
+ 3 - 5 years of experience in healthcare life sciences (HCLS).
+ Experience operating L&D information systems (e.g. Cornerstone)
+ Must be authorized to work in the US without sponsorship
**Preferred:**
+ Experience supporting enterprise transformation or process standardization initiatives
+ Ability to work across global teams and time zones
+ Strong execution focus with ability to translate strategy into delivery
INDBH
\#LI-MG1
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Join our award-winning "One Concentrix" team as a remote Inside Sales Representative! We're looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world's best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)
**A NEW CAREER POWERED BY YOU**
Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns " **World's Best Workplaces** ," " **Best Company Culture** ," and " **Best Companies for Career Growth** " awards every year? Then a remote Inside Sales Representative at Concentrix is the right place for you!
As a remote Inside Sales Representative, you'll join an organically diverse team from around the globe where all members contribute to and support each other's success and wellbeing, proudly united as "game-changers." Together, we serve as the intelligent transformation partner for the world's best-known brands, delivering exceptional customer experiences with tech-powered innovation.
**CAREER GROWTH AND PERSONAL DEVELOPMENT**
This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and ongoing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you've always envisioned.
**WHAT YOU WILL DO IN THIS ROLE**
As an Inside Sales Representative working from home, you will:
+ Sell software-integrated payment solutions to mid-market and large corporate businesses. High attention to detail for is the biggest need. The focus is to note accuracy and high attention to detail.
+ Consultative Selling: You identify and engage with CFOs, Controllers, and Finance Leaders to understand their current manual workflows and pitch automation as a strategic tool for growth and control.
+ Own the full sales cycle, from prospecting and lead generation to qualification, closing, and post-sale ramp-up.
+ Agents will explain the request to pay with updated payment method, describe fee, and help the supplier to understand product value.
+ Have research skills to look up multiple data points and funnel information into Excel.
+ Help customers set up the payment system to enable them to receive payments.
+ May run reporting, provide pertinent business insight for meetings, and resolve leads needing more information.
+ Expected dials per day are 40 to 50 estimated of 10 minutes per call.
+ Expected to hit sales quota defined by leadership each month.
+ Have the ability to de-escalate situations and tough conversations around product offerings/pricing.
+ Deliver expert customer experiences.with a smile.
**YOUR QUALIFICATIONS**
Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Representative (Remote) role include:
+ A high school diploma and/or GED.
+ The following internet providers are not accepted: T-Mobile, AT&T Wireless, Verizon Wireless, Verizon 5G, Hughes Net, ViaSat, Starlink, Telesat, OneWeb, Project Kuiper, DISH/DishNet, Amazon.com IE, Earthlink, WildBlue, Xplore, Xplore Net, ARSAT, Canada Satellite, Ground Control and Rise Broadband.
+ Providing a white glove customer service experience with a passion for building customer loyalty through exceptional listening, relationship building and consultative probing.
+ Excellent verbal and written skills.
+ Ability to influence decisions around change.
+ Exceptional listening and relationship building skills.
+ Proficient multitasking and system navigation.
+ Creative problem solver.
+ Demonstrate resiliency in a fast-paced metrics driven environment.
+ Proficient in Microsoft Office with Proficiency in Excel.
+ Operate in a heavily regulated environment.
+ Team oriented behavior.
+ Ability to overcome objections.
+ Sales experience 1+ years (preferred).
+ Financial/credit card processing experience.
+ Must reside in the United States and have a valid U.S. address for residence
**WHAT'S IN IT FOR YOU**
One of our company's Culture Beliefs says, "We champion our people." That's why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:
+ The base salary for this position is $16/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
+ DailyPay enrollment option to access pay "early," when you want it
+ Paid training and performance-based incentives
+ Lucrative employee referral bonus opportunities
+ Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
+ Health and wellness programs with trained partners to help promote a healthy you
+ Mentorship programs that support your rewarding career journey
+ Work-from-home convenience
+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
+ Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
+ A range of other perks and benefits
**REIMAGINE THE BEST VERSION OF YOU!**
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their "employer of choice."
**JOB AVAILABILITY**
We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.
**Physical and Mental Requirements:**
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.
**Equal Employment Opportunity:**
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
· English ( Spanish ( welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.
**Artificial Intelligence:**
As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.
**Work Authorization:**
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
**For further information on available work states and Equal Employment Opportunity as an applicant, please click** HERE (

The application window is expected to close on: 08/17/2026
**Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received** .
**Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. This role is a remote role based in the USA.**
**Meet the Team**
Component Central Operations (CCO) supports Cisco's Silicon and Optical supply chains driving business transformation that delivers scalable, profitable growth. Our team's mission is to drive strategic alignment and operational excellence across the organization. We achieve this by applying our expertise in program management, data and analytics, and business architecture. We work in a fast-paced environment collaborating across global teams to enable strategic business outcomes.
**Your Impact**
The Component Supply Chain end to end Business Architect plays a crucial role in aligning business strategy with technology solutions across all supply chain domains. You will support a group of Business Architects and Business Analysts who analyze business processes, identify areas for improvement, and design optimized workflows to enhance efficiency and productivity. You will work with business leaders to align strategic business goals and work with your team to enable transformation that delivers business outcomes to those goals. You will work with your peers in Program Management, Data & Analytics to deliver capabilities as one integrated team across the core Cisco supply chain functions, supporting Cisco functions, IT, and our partners to align strategy, requirements, architecture, and priorities.
+ **Defining the transformation roadmap for Component Supply Chain:** Aligning across business leaders to prioritize transformation scope.
+ **Designing and implementing end-to-end supply chain transformations:** Crafting strategies that optimize processes, enhance efficiency, and drive business value across the silicon and optics supply chains.
+ **Using data to inform decisions:** Applying advanced analytics to uncover insights, predict trends, and optimize supply chain performance.
+ **Shaping the future of technology:** Contributing to the evolution of Cisco's component supply chain, ensuring we remain at the cutting edge of innovation in an AI driven world.
+ Translate business strategy into actionable plans and measurable outcomes.
+ Mentor and coach team members to build skills in business architecture methodologies and tools.
+ Define, communicate, and maintain business capability models, business process flows, and transformation roadmaps.
+ Partner with business owners to prioritize business capabilities and transformation initiatives that drive value and competitive advantage.
+ Establish governance and metrics to supervise progress and impact of business architecture activities.
+ Facilitate workshops and design thinking sessions to identify business challenges and develop innovative solutions.
+ Support continuous improvement by finding opportunities to optimize business processes and capabilities.
**Minimum Qualifications**
+ 15 + years semiconductor experience with hands on experience in at least three of the following domains (Sourcing, Planning, Manufacturing, Fulfillment, Forward & Reverse Logistics, Quality, Inventory Management, Order Management, Product Lifecyle Management),
+ 5+ years of experience in business architecture, business transformation or related field driving large transformation programs. Leading systems implementations and/or integrations. Experience in business process design, flow optimization and automation.
+ Solid understanding of semiconductor supply chain, supply chain dynamics, and industry-specific technologies. Experience working with Foundry, OSAT, EMS, and 3PL partners to enable and scale the supply chain.
+ Expert proficiency in communication and facilitation at a working and executive level along with experience in Project Management, Waterfall, & Agile Methodologies.
+ Experience working in and transforming Oracle EBS or Oracle Cloud ERP.
**Preferred Qualifications**
+ BS Degree in Mechanical, Industrial Engineering or Supply Chain Management
+ Experience in developing and deploying Generative AI, Agentic AI, and/or ML tools.
+ Experience implementing "Control Towers" that provide real-time data across the entire ecosystem.
+ Understanding of Lean, Six Sigma, and Total Quality Management (TQM) principles.
+ Experience using Six Sigma methods to tackle problems and optimize business processes.
**Why Cisco?**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
**Message to applicants applying to work in the U.S. and/or Canada:**
The starting salary range posted for this position is $146,100.00 to $190,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
+ 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
+ 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
+ Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
+ Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
+ 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
+ Additional paid time away may be requested to deal with critical or emergency issues for family members
+ Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
+ .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
+ 1.5% of incentive target for each 1% of attainment between 50% and 75%;
+ 1% of incentive target for each 1% of attainment between 75% and 100%; and
+ Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$146,100.00 - $229,600.00
Non-Metro New York state & Washington state:
$133,200.00 - $221,400.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.