1,691 Business Analysis jobs in the United States

Embark on a rewarding and challenging career as a Business Analysis Manager with our dynamic team. You'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment. Join us and contribute to our mission while advancing your career.
As a Business Analysis Manager within JPMorganChase, you will be a key player in driving strategic initiatives and operational improvements. Your role will involve leveraging your deep understanding of business analysis principles and data analytics expertise to uncover patterns, identify trends, and generate innovative solutions. You will be responsible for managing a diverse team, fostering cross-functional collaboration, and ensuring the delivery of high-quality service within your area of responsibility. Your ability to think strategically, delegate effectively, and coach your team members will be crucial in achieving our common goals. With your advanced computer literacy and digital proficiency, you will be instrumental in implementing automation initiatives and optimizing processes, thereby enhancing our operational efficiency and customer service.
**Job Responsibilities:**
+ Collaborate with Workforce Planning Product and Data Analytics teams to execute on complex strategies for optimizing efficiencies and achieving key success metrics with focus on Back Office reimagined, Dynamic Workforce, Staffing Optimization and key Operations efficiency outcomes.
+ Collaborate and engage with Risk partners to ensure timely delivery of key business inputs
+ Provide strategic recommendations to Senior Management on financial and operational planning, ensuring alignment with budget expectations supported by robust analytics.
+ Present detailed analysis of risks and opportunities within the monthly rolling forecast, providing actionable insights.
+ Serve as the control point for forecast inputs, ensuring accuracy and validation of partner handoffs in support of the rolling budget forecast.
**Required Qualifications, Capabilities, and Skills:**
+ Significant achievements in Workforce Planning environment
+ Strategic thinker who demonstrates high level of curiosity to evaluate complex planning scenarios, assess risks, and collaborate on strategy development
+ Advanced executive presentation and communication skills
+ Demonstrated ability to influence and inspire peers, partners, and leaders to align with strategic objectives and drive collective success
+ Effective project management skills with a track record of successful project delivery
+ Ability to contribute to a collaborative work environment by sharing knowledge and supporting team initiatives
**Preferred Qualifications, Capabilities, and Skills:**
+ Comfortable with a fluid business environment, changing job priorities, and working with people at a variety of levels internally and externally with the ability to work independently and/or in a group
+ High proficiency in Microsoft Office products (Excel, Word, PowerPoint, etc.) and Tableau
+ Basic knowledge of Alteryx
+ Leverage AI capabilities (e.g. LLM, Chat GPT)
+ Potentially other business intelligence tools (e.g. Essbase/TM1)
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans

**Position Overview**
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all our employees feel respected, valued and have an opportunity to contribute to the company's success.
As a Business Analysis Advisor within PNC's Retail Finance organization, you will be based in Pittsburgh.
Key Responsibilities:
-Utilize SQL, SAS, or other coding languages to extract data for monthly reporting, business cases, ad hoc analyses, and data research support.
-Modify existing code and develop original processes to meet evolving data needs.
-Present data effectively using Tableau, Excel, and SQL, ensuring optimal performance with large datasets.
-Collaborate with other data analysts and modelers in Finance and other departments, educating peers and making recommendations for data field inclusions.
-Create dynamic financial modeling for business cases.
-Look to streamline processes and improve scalability while implementing adequate controls and validation measures.
Job Requirements:
-Proficient financial analytical skills like accounting, excel, financial modeling, and data analysis.
-Proficiency in SQL, SAS, or similar coding languages.
-Experience in data visualization tools such as Tableau and Excel.
-Problem-solving skills to break down complex coding issues and gaps.
-Ability to work collaboratively in a team environment.
-Communication skills to explain ideas or work methods clearly, ask and answer questions productively.
-Detail-oriented with a focus on maintaining data integrity.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
**Job Description**
+ Directs the research, discovery, collection and interpretation of business requirements. Participates in the development and review of complex processes and procedures, workflow analytics and reporting. May provide senior level consultation and communicates with clients and technology teams on business designs, problem solving and business analysis to support project goals and objectives.
+ Consults and recommends the frameworks, methodologies and processes involved in business requirements traceability for business analysis teams. Independently mentors, leads, and coaches other associates to affect knowledge transfer. Oversees the development and maintenance of all applicable policy and procedure documentation.
+ Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. May communicate with senior level stakeholders and technology teams oncomplex business requirements.
+ Leads multiple business analysis project management processes through planning, quality assurance and effectiveness assessment. Provides direction for the successful deployment of projects. Drives the development, analysis and distribution of complex reporting.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Business Needs, Business Processes, Data Analytics, Decision Making, Management Reporting, Prioritization, Waterfall Model
**Competencies**
Analytical Thinking, Business Assessment, Business Process Modeling, Consulting, Effectiveness Measurement, Information Capture, Problem Solving, Process Management, Project Management, Requirements Analysis, Software Product Business Knowledge
**Work Experience**
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
Bachelors
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards ( .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice ( to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

**_What Business Analysis contributes to Cardinal Health_**
Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Business Analysis serves as a liaison between the organization's businesses and IT systems development teams to align business strategies and capability needs and to ensure IT systems enable their desired value. This job family identifies and analyzes business needs, defines requirements and objectives, and makes recommendations for solutions using new and existing technologies. This job family researches and documents relationships between the components of the application system (i.e., end users, business processes, data, applications, and devices) and translates business requirements into application requirements.
**_Responsibilities_**
+ Gather and analyze business requirements from stakeholders
+ Identify inefficiencies in workflows and recommend data-driven solutions
+ Create detailed documentation including business cases, process maps, and functional specs
+ Collaborate with cross-functional teams (IT, QRA, Operations) to implement solutions
+ Develop dashboards, reports, and visualizations to communicate findings
+ Support project management activities including timelines, deliverables, and stakeholder updates
+ Conduct market research and competitive analysis to inform strategy
+ Validate implemented solutions and measure impact against KPIs
**_Qualifications_**
+ 4-8 years of experience, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ Proficiency in Microsoft Office products preferred
+ Motivated and independent worker
+ Takes initiative and works independently to set direction, resolve issues
+ Strong analytical, troubleshooting and problem-solving skills
+ Strong organizational skills
+ Strong oral and written communication skills with internal and external partners
+ Pharma and Supply Chain distribution acumen
+ Strong Sequel experience in database querying - experience with Postgres and Oracle
+ Experience with scripting languages
+ Familiarity with XML/XSD
**_What is expected of you and others at this level_**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems
+ Solutions are innovative and consistent with organization objectives
+ Completes work; independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**Anticipated salary range:** $80,900 - $121,275
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 11/16/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
#LI-Hybrid
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a global, integrated healthcare services and products company connecting patients, providers, payers, pharmacists and manufacturers for integrated care coordination and better patient management. Backed by nearly 100 years of experience, with more than 50,000 employees in nearly 60 countries, Cardinal Health ranks among the top 20 on the Fortune 500
**_What Business Analysis contributes to Cardinal Health_**
Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Business Analysis serves as a liaison between the organization's businesses and IT systems development teams to align business strategies and capability needs and to ensure IT systems enable their desired value. This job family identifies and analyzes business needs, defines requirements and objectives, and makes recommendations for solutions using new and existing technologies. This job family researches and documents relationships between the components of the application system (i.e., end users, business processes, data, applications, and devices) and translates business requirements into application requirements.
The Consultant, Business Analysis partners with business leaders and project teams to identify business needs and deliver Information Technology solutions. The Consultant defines project scopes in order to efficiently deliver on the identified business cases and ensures that solution development, implementation and change management activities achieve desired business goals. Through business process improvements and activation of new capabilities, the Consultant enables business units to achieve their operational and commercial objectives.
We are seeking a Warehouse Solutions IT Business Analyst who wants to be part of a high caliber sustain team focused on building and enhancing our supply chain solutions. In this role, you will serve as a key liaison between business stakeholders and IT development teams, ensuring alignment between business strategies and technology capabilities to deliver maximum value. You will collaborate with a team of technology experts to develop and execute innovative solutions that optimizes our warehouse operations. From warehouse management solutions, warehouse automation, and robotic implementations to digitizing our paper-based labeling and printing processes, you'll be working closely with business product owners, subject matter experts, and development teams to organize and deliver on critical projects. To accomplish that, this job family identifies and analyzes business needs, defines requirements and objectives, and makes recommendations for solutions using new and existing technologies. This job family also may serve as the primary test lead and platform lead for the various projects engaged to organize and deliver.
**_Responsibilities_**
+ Leads elicitation sessions with stakeholders to develop and articulate process flows, requirements, and rules, and prepare appropriate documentation.
+ Collaborates with subject matter experts to execute user acceptance testing and change management activities.
+ Solid experience in all phases of the software development lifecycle applying best practices and Agile software development methodologies and story card writing expertise.
+ Partners with functional experts to ensure scope is clearly defined for projects and implementation initiatives.
+ Investigates business operations, identifies causes behind the results achieved, and articulates the effects of those results on the business.
+ Ability to perform development of test automation by designing and writing automated test scripts based on defined test cases, including the definition of test data for consumption by scripts during test execution.
+ Facilitates and optimizes work intake and prioritization process across WMS solutions while partnering with business partners, including engagement of teams on effort, impact and timeline.
+ Provides timely and effective communication, including appropriate status updates, to all impacted stakeholders and project partners, conveying technical concepts and project progress simply and concisely.
+ Develop and maintain PE scripts to support automation initiatives.
+ Capture and analyze performance metrics and transaction volumes to support performance testing.
+ Preparing results from performance test execution for management and stakeholder review.
+ Document requirements in JIRA and coordinate handoff to the testing team.
+ Train business users on new system features, workflows, and process changes. 
+ Provide test and deployment support on site and virtually.
+ Manage Manhattan Linux platform for code deployments and logs extraction.
+ Demonstrates problem solving ability that allows for effective and timely resolution of system issues including but not limited to production outages.
+ Demonstrate knowledge of software development techniques, software languages, system integrations, and hardware/software platforms
**_What is expected of you and others at this level_**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems
+ Solutions are innovative and consistent with organization objectives
+ Completes work; independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**_Qualifications_**
+ 5-8 years of experience preferred.
+ Bachelor's Degree in a Computer Science, Business or related discipline preferred.
+ Functional experience with Warehouse Management solutions such as Manhattan Warehouse Management products (WMOS 2019, Active WM) preferred.
+ Strong understanding of supply chain processes and how they relate to warehouse operations.
+ Hands on experience with JIRA, story card writing, backlog grooming, 3-Amigos, and other agile ceremonies preferred.
+ Hands on experience in testing of API, web applications & mobile applications using Selenium, Appium, Postman etc. tools preferred.
+ Experience with enterprise PE tools such as JMeter and BlazeMeter.
+ Ability to understand and work through testing processes UAT, Functional, and Non-Functional testing.
+ Experience in gathering requirements and documenting in tracking tools such as JIRA.
+ Experience with basic Linux administration a plus.
+ Excellent problem solving and critical thinking skills; ability to identify problems, gather facts, data mapping, analyze potential risks and impacts, and choose or propose a solution.
+ Strong analytical skills, including thorough understanding of how to solicit and interpret customer business needs, model business functions, and translate them into application and operational requirements and user stories.
+ Strong oral and written communication skills, ability to ask probing questions, lead cross-functional meetings and ability to translate technical concepts to non-technical team members and executives
+ Work independently, prioritizing work and proactively communicating status.
+ Exhibit general understanding of hardware/software platforms including but not limited to operating systems, databases, application servers, web servers and integration technologies.
**Anticipated salary range:** $80,900 - $119,490
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 11/04/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (

Embark on a rewarding and challenging career as a Business Analysis Manager with our dynamic team. You'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment. Join us and contribute to our mission while advancing your career.

As a Business Analysis Manager within JPMorganChase, you will be a key player in driving strategic initiatives and operational improvements. Your role will involve leveraging your deep understanding of business analysis principles and data analytics expertise to uncover patterns, identify trends, and generate innovative solutions. You will be responsible for managing a diverse team, fostering cross-functional collaboration, and ensuring the delivery of high-quality service within your area of responsibility. Your ability to think strategically, delegate effectively, and coach your team members will be crucial in achieving our common goals. With your advanced computer literacy and digital proficiency, you will be instrumental in implementing automation initiatives and optimizing processes, thereby enhancing our operational efficiency and customer service.

Job Responsibilities:

• Collaborate with Workforce Planning Product and Data Analytics teams to execute on complex strategies for optimizing efficiencies and achieving key success metrics with focus on Back Office reimagined, Dynamic Workforce, Staffing Optimization and key Operations efficiency outcomes.
• Collaborate and engage with Risk partners to ensure timely delivery of key business inputs
• Provide strategic recommendations to Senior Management on financial and operational planning, ensuring alignment with budget expectations supported by robust analytics.
• Present detailed analysis of risks and opportunities within the monthly rolling forecast, providing actionable insights.
• Serve as the control point for forecast inputs, ensuring accuracy and validation of partner handoffs in support of the rolling budget forecast.

Required Qualifications, Capabilities, and Skills:

• Significant achievements in Workforce Planning environment
• Strategic thinker who demonstrates high level of curiosity to evaluate complex planning scenarios, assess risks, and collaborate on strategy development
• Advanced executive presentation and communication skills
• Demonstrated ability to influence and inspire peers, partners, and leaders to align with strategic objectives and drive collective success
• Effective project management skills with a track record of successful project delivery
• Ability to contribute to a collaborative work environment by sharing knowledge and supporting team initiatives

Preferred Qualifications, Capabilities, and Skills:

• Comfortable with a fluid business environment, changing job priorities, and working with people at a variety of levels internally and externally with the ability to work independently and/or in a group
• High proficiency in Microsoft Office products (Excel, Word, PowerPoint, etc.) and Tableau
• Basic knowledge of Alteryx
• Leverage AI capabilities (e.g. LLM, Chat GPT)
• Potentially other business intelligence tools (e.g. Essbase/TM1)

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Job Description
Day to day:
Our client is looking for an IT Business Analysis Manager to manage a team of 6 Business Analysts within the Digital Strategy and Services team. This is a hybrid remote/in office position, coming to the office in Chicago, IL 2 days a week. The day to day of the IT Business Analysis Manager will manage business analysts to ensure optimal performance and adherence to business and functional requirements governance and best practices. This person will work with IT leadership and business analysts to develop, apply business and functional requirements governance and best practices, and deliver technology solutions to support business objectives. This role will engage project stakeholders while ensuring the requirements are clearly identified and documented to keep the project on track for completion. The perfect candidate will have expert level experience in all business analysis capabilities to be able to mentor, motivate, train, and implement core processes/practices to the BA team.
Responsibilities:
Business/Functional Governance Management
* Define and manage business and functional requirements governance and best practices by partnering with IT leadership and IT business analysts.
* Recognize and identify potential areas where existing business and functional requirements policies and procedures require change to lead collaboration with peers to establish and improve standard business and functional requirements practices.
* Resolve issues and mitigate risks associated with gathering of business and functional requirements.
* Establish and maintain ongoing collaborative meetings refining governance in response to business/technology opportunities or changes.
* Lead Center of Excellence for the creation and publishing of consistency, standardized templates, and artifacts for our business analyst practice.
Staff Management
* Manage business analyst personnel while optimizing allocation-based skills, experience and/or interest when possible.
* Identify opportunities and execute a plan to facilitate knowledge transfer within the team and successfully cross train resources whenever possible.
* Evaluate project and staff performance to make recommendations for staff development. Execute performance management for the business analyst team, including setting goals and objectives.
Internal Collaboration
* Collaborate with business and technology partners.
* Direct and drive successful business relationships with key internal partners and significant external partners.
* Own key client relationships with a focus on exemplary customer service and service delivery.
User Acceptance Testing
* Define and lead creation of user acceptance test cases for strategic projects as required.
* Transform business and functional requirements into traceability matrix to develop comprehensive user acceptance test cases.
* Facilitate user acceptance testing training with key business stakeholders as required.
* Analyze and validate user acceptance test plans do not replicate unit, system and/or regression testing.
* Provide standard processes and tools for collecting user acceptance feedback which can be effectively leveraged by project managers, software engineers and other project stakeholders as required.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Skills and Requirements
Must Haves:
* BS or BA degree in computer science or related field
* 7+ years experience with core Business Analysis responsibilities
* 2-3+ years of managerial experience
* Waterfall and Agile based SDLC methodology experience
* 5+ years of experience leading user acceptance testing
* Requirements definition and documentation techniques (ensuring that business requirements, user requirements, and functional requirements are clear, concise, testable, traceable)
* Experience creating user acceptance test plans using a traceability matrix leveraging documented business and functional requirements
* Experience with analysis techniques/methods (scope diagrams, process models, data models, use cases, user stories, storyboards, prototypes, CRUD matrix, etc.)
* Solid technical experience to relay both verbally and in writing to technical and non-technical groups
* Experience facilitating and driving groups to consensus/decision making
* Strong analytical skills, problem-solving skills, and ability to understand/apply concepts such as resource utilization, work effort, percent to complete, and project health Plusses:
* Experience collaborating using Microsoft Teams
* Experience with departmental forecasting and budgeting
* Graduate degree in Business (MBA) or Certified Business Analysis Professional (CBAP) Certification
* Healthcare Industry experience

About Us:
We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.
How We Work:
At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact.
**Corporate Overview**
In today's cyber threat landscape, protection starts with people. At Proofpoint, that simple truth fuels our passion for protecting users, the data they create, and the systems they rely on from a uniquely people-centric perspective.
And we are just as passionate about finding the right people to help us in that mission. When you join Proofpoint, you are helping to:
+ Build and enhance our proven security platform
+ Blend innovation and speed in a constantly evolving cloud environment
+ Analyze new threats and offer deep insight through data-driven intel
+ Collaborate with customers to help solve their toughest security challenges
We are devoted to helping our customers protect their greatest assets and biggest security risk: their people. That is why we are a leader in next-generation cybersecurity-and why more than half of the Fortune 100 trust us as a security partner.
**The Role**
We are looking for a highly experienced strategy and operations professional to play a pivotal role in driving the transformation across Customer Success at Proofpoint. The Stategy & Business Analysis Manager will support the global Head of Customer Success with complex data analysis to inform foundational strategic decisions, analyze performance of newly launched CS programs and help to roll out major process changes across the rapidly evolving organization. This role requires a strategic thinker with a deep understanding of GTM, CS and Services operations, highly advanced analytics skills and a strong ability to influence cross-functional teams without direct management responsibilities.
This role will be a senior level individual contributor reporting to Senior Director, Strategy & Operations, Customer Office.
**Your Responsibilities**
**Strategic Analysis**
+ Conduct complex analysis to inform key decisions and long-term strategy for Customer Success.
+ Deliver insights on customer segmentation, churn risk and drivers, and adoption analytics.
+ Model the impact of new investments on churn reduction and revenue expansion.
+ Create and facilitate executive-level presentations that clearly explain data insights and resulting recommendations.
+ Perform ad-hoc deep dives into key drivers of Customer Success performance, surfacing actionable insights for leadership.
**Planning**
+ Lead analysis to support annual planning, quarterly business reviews, and Board of Director materials.
+ Design segmentation and optimize territory assignments to ensure balanced workload distribution.
+ Develop headcount and capacity models to support the growth and scalability of Customer Success.
+ Support the design of compensation plans that align with business objectives.
**Business Operations**
+ Run standing business cadences (e.g., QBRs, monthly metrics reviews) to track performance and drive accountability.
+ Define, monitor, and continuously refine key performance indicators (KPIs) and operational metrics.
+ Partner with Business Intelligence to design self-serve Power BI dashboards for users across the department.
+ Ensure data integrity across reporting systems (Salesforce, Gainsight, BI tools) to drive confidence in metrics used by executives and the Board.
**What you bring to the team**
+ Bachelor's degree in Business, Management, or related field; MBA degree preferred.
+ 8+ years of experience in strategy, business analysis, operations or related roles
+ 5+ years of experience within SaaS, preferably within GTM, Customer Success Ops, or Sales Ops functions
+ 5+ years of experience driving customer-focused analysis - churn analytics, expansion opportunities, customer/account targeting, customer health/risk, and adoption analytics
+ Deep expertise analyzing data in Excel across multiple data sets and creating reusable workbooks for senior audiences
+ Proven expertise in using Power BI, Tableau or other business intelligence tools
+ Experience with CRM and customer success software (e.g., Salesforce, Gainsight)
+ Proven ability to thrive in a high-growth, fast-paced, dynamic environment, and drive results in a highly matrixed organization through collaboration and innovation.
+ Highly independent; ability to work rapidly and productively with general direction
+ Strong strategic thinking, analytical skills, and problem-solving abilities.
+ Excellent communication and project management skills
**Why Proofpoint**
Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We are a customer-focused and driven-to-win organization with leading-edge products-and many exciting reasons to join our team. We believe in hiring the best, the brightest and cultivating a culture of collaboration and appreciation.
We are a diverse, multinational company with opportunities in all functions, and leaders that welcome candidates from all walks of life. Apply today and explore your future #LifeAtPFPT.
Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us:
- Competitive compensation
- Comprehensive benefits
- Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential.
- Flexible work environment: (Remote options, hybrid schedules, flexible hours, etc.).
- Annual wellness and community outreach days
- Always on recognition for your contributions
- Global collaboration and networking opportunities
Our Culture:
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to . How to Apply Interested? Submit your application here . We can't wait to hear from you!
Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.
**Base Pay Ranges:**
SF Bay Area, New York City Metro Area:
Base Pay Range: 161,625.00 - 237,050.00 USD
California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:
Base Pay Range: 132,225.00 - 193,930.00 USD
All other cities and states excluding those listed above:
Base Pay Range: 120,525.00 - 176,770.00 USD
Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams.
We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.
Our BRAVE Values:
At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow.
We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact.
We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people.
Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together.
This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one.
Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there.
Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Principal, IT Business Analysis
Job Code: 29890
Job Location: Melbourne, FL; Rochester, NY; Salt Lake City, UT; or Rockwall, TX
Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off
Job Description:
The L3Harris IT Portfolio Shaping team is seeking a seasoned IT professional to lead complex integration and separation activities. This role demands extensive knowledge and experience in networking, security, virtualization, storage, system administration, applications, and software licensing. More importantly, you will need to have a solid understanding of the relationships between these components as they are implemented in an environment and how to best integrate or separate an entity from L3Harris. In this role, you will be required to lead strategic planning, due diligence, sign-to-close, TSA execution, and separation phases of a transaction from a technology perspective. You will be required to build plans for integration and lead them through execution. Communication with internal and external stakeholders is expected throughout the process. This role will also be required to plan and participate in post-closing separation activities between L3Harris and any divested businesses.
Essential Functions:
+ Networking: In-depth understanding of network architectures, protocols, and security measures
+ Security: Expertise in modern security practices, and compliance standards
+ Virtualization: Proficiency in virtual environments, including Nutanix and VMWare hypervisors and virtual machines
+ Storage: Knowledge of storage solutions, such as SANs, NAS, and cloud storage
+ System Administration: Experience in managing servers, operating systems, IT infrastructure, Active Directory and identity management
+ Applications: Strong background in enterprise applications, software deployment, and management
+ Software Licensing: Understanding software licensing models, compliance, and cost management
+ M&A Skillset: Must be familiar with the core concepts and activities during the M&A process such as due diligence, sign to close and TSA Execution
+ Travel: This position requires up to 25% travel
Qualifications:
+ Bachelor's Degree and minimum 12 years of prior relevant experience. Graduate Degree and a minimum of 10 years of prior related experience. In lieu of a degree, minimum of 16 years of prior related experience.
Preferred Additional Skills:
+ Relationship Building: Develop and maintain strong relationships with customers to foster trust
+ Problem Solving: Quickly identify and resolve customer issues, leveraging your knowledge and resourcefulness
+ Adaptability: Demonstrate flexibility and agility when dealing with varying customer demands and a dynamic work environment
+ Learning: Ability to learn new tools and concepts as IT environments evolve
+ Communication: Communicate effectively with customers through various channels including phone, email, and in-person meetings
+ Productivity tools: Strong familiarity with standard office collaboration platforms from the Microsoft Office 365 suite including Teams, Planner, PowerPoint, and Excel
+ IT Financial literacy: Candidates should be proficient in core IT financial concepts
In compliance with pay transparency requirements, the salary range for this role in NYC areas is $119,000-$21,000. The salary range for this role in New York state, 137,000- 254,000.00. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.
#LI-NR1
L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English ( or Spanish ( . For information regarding your Right To Work, please click here for English ( or Spanish ( .