1,008 Business Architect jobs in the United States
Business Architect
Posted today
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Job DescriptionJob DescriptionDescription:
Client First Technologies currently is seeking a Business Architect who will help develop and implement processes and technical solutions that drive improved business capability for our government customer. The Business Architect will be responsible for developing overall strategic imperatives and translating them into achievable business objects for a program office. The ideal candidate must possess an excellent business analysis and operations background and have demonstrated experience leading strategic definition efforts. This is a full-time position located in Frederick, Maryland.
CFT offers a competitive benefit package and collaborative work environment with a strong company culture. Veterans and military spouses are encouraged to apply.
Responsibilities
· Perform tasks which structure the program office in terms of its governance structure, business processes, and business information
· Align strategic goals and objectives with decisions regarding products and services, partners and suppliers, organization, capabilities, and key business and IT initiatives
· Develop a business architecture strategy based on a situational awareness of various business scenarios and motivations
· Apply a structured business architecture approach and methodology for capturing the key views of the program
· Capture the tactical and strategic program goals that provide traceability through the organization and are mapped to metrics that provide ongoing governance
· Define the set of strategic, core and support processes that transcend functional and organizational boundaries
· Identify external entities such as customers, stakeholders, and external systems that interact with the business and describing which people, resources and controls are involved in the processes
· Capture the relationships among roles and capabilities of various teams throughout the program
Requirements:
Qualifications
· Bachelor’s degree in engineering, computer science, business or a related field
· Minimum of ten (10) years of experience in business analysis and architecture tasks
· Proven track record of successfully developing strategic plans and aligning them to business objectives, process enablement and technological solutions
· Excellent communication and interpersonal skills, with the ability to effectively communicate with stakeholders at all levels of the organization
· In-depth knowledge of business and process analysis methodologies, tools, and best practices
· Strong organizational skills, with the ability to prioritize tasks and meet deadlines
· Demonstrated experience in Microsoft Excel, Word, PowerPoint, Visio and SharePoint
Qualifications
· Business Analysis, Project Management or other relevant certifications (CBAP, CBDA, PMP, PgMP, Government FAC PM Level III, ITIL, etc.)
· Experience in major Government programs is
· Knowledge in enterprise architecture frameworks (e.g., DoDAF, FEAF, etc.)
· Experience with data analysis and solutions
· Experience working with the Department of Veterans Affairs
Physical Demands
· Must be able to sit and stand for long periods of time
· Occasional travel and overtime may be required
Required Clearances and Screenings
· This position is subject to a government background investigation and must meet eligibility for a position designated with Low Risk sensitivity. Candidates with current Veterans Affairs (VA) Tier 1/Low Background Investigation or equivalent (e.g., DoD Tier 3/NACLC, Active Secret) are .
Business Architect
Posted 1 day ago
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Job Description
Valorem Reply, part of the Reply Network, is a leader in Microsoft-based IT solutions. We support and advise our Giant Tech customers in all aspects of Microsoft, and other industry-leading technologies. From designing and developing custom solutions and low-code solutions, to implementing and managing them seamlessly, Valorem Reply helps customers unlock the potential of their IT infrastructure to enable their sales and partner initiatives.
As a Business Architect, you will serve as a strategic advisor who bridges the gap between business vision and technology implementation. You will design comprehensive business architectures that align organizational capabilities with technology solutions, ensuring seamless integration between business processes, data flows, and technical infrastructure. This role demands deep expertise in enterprise architecture, business process optimization, and stakeholder management across all organizational levels.
Responsibilities
- Develop comprehensive business architecture blueprints that align organizational strategy with technology capabilities
- Define business capability maps and assess current-state versus future-state architecture gaps
- Serve as a trusted business advisor to C-suite executives and senior leadership, providing strategic guidance on technology-enabled business transformation
- Guide clients through complex decision-making processes regarding technology investments and business model innovations
- Analyze existing business processes and recommend architectural improvements for efficiency and scalability
- Design organizational operating models that support digital transformation goals
- Establish business architecture standards, frameworks, and methodologies across the enterprise
- Collaborate with enterprise architects, solution architects, and technical teams to ensure business requirements are properly translated into technical specifications
- Bachelor's degree in Business Administration, Marketing, Information Systems, or related field
- 10 years of management consulting experience with focus on Marketing strategy and operations, Partner Incentive program design, management, and optimization
- Proven experience designing and implementing Sales Force Automation (SFA) solutions and CRM strategies
- Strong background in Go-to-Market strategy development and execution across multiple channels
- Experience in Sales/ Partner Channel Development, Management
- Demonstrated ability to engage and influence senior executive stakeholders
- Master's degree in Business Administration, Marketing, or related field
- Enterprise Technology Platform Experience: Direct experience working with or implementing solutions from major technology companies including Microsoft, Google, Salesforce, F5, Amazon (AWS), and Meta platforms
- Background in channel partner management and partner ecosystem development
- Experience with marketing technology stack integration and marketing operations
- Knowledge of incentive compensation design and sales performance management
- Business Process Automation: Proven experience designing and implementing workflow automation, robotic process automation (RPA), and intelligent document processing solutions
- AI-Driven Strategy Development: Experience with AI/ML solution architecture, including predictive analytics, recommendation engines, and automated decision-making systems for business optimization
- Operational Efficiency Optimization: Track record of identifying and implementing process improvements that deliver measurable ROI, cost reduction, and productivity gains
About Reply
Reply specializes in the design and implementation of solutions based on new communication channels and digital media. Reply is a network of highly specialized companies supporting global industrial groups operating in the telecom and media, industry and services, banking, insurance and public administration sectors in the definition and development of business models enabled for the new paradigms of AI, cloud computing, digital media and the Internet of Things. Reply services include Consulting, System Integration and Digital Services.
Reply is an equal opportunity employer. We are committed to provide equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you need assistance and reasonable accommodation due to a disability during the application or the recruiting process, email us at Visit our website at to learn more about our open roles.
Business Architect
Posted 1 day ago
Job Viewed
Job Description
Valorem Reply, part of the Reply Network, is a leader in Microsoft-based IT solutions. We support and advise our Giant Tech customers in all aspects of Microsoft, and other industry-leading technologies. From designing and developing custom solutions and low-code solutions, to implementing and managing them seamlessly, Valorem Reply helps customers unlock the potential of their IT infrastructure to enable their sales and partner initiatives.
As a Business Architect, you will serve as a strategic advisor who bridges the gap between business vision and technology implementation. You will design comprehensive business architectures that align organizational capabilities with technology solutions, ensuring seamless integration between business processes, data flows, and technical infrastructure. This role demands deep expertise in enterprise architecture, business process optimization, and stakeholder management across all organizational levels.
Responsibilities
- Develop comprehensive business architecture blueprints that align organizational strategy with technology capabilities
- Define business capability maps and assess current-state versus future-state architecture gaps
- Serve as a trusted business advisor to C-suite executives and senior leadership, providing strategic guidance on technology-enabled business transformation
- Guide clients through complex decision-making processes regarding technology investments and business model innovations
- Analyze existing business processes and recommend architectural improvements for efficiency and scalability
- Design organizational operating models that support digital transformation goals
- Establish business architecture standards, frameworks, and methodologies across the enterprise
- Collaborate with enterprise architects, solution architects, and technical teams to ensure business requirements are properly translated into technical specifications
- Bachelor's degree in Business Administration, Marketing, Information Systems, or related field
- 10 years of management consulting experience with focus on Marketing strategy and operations, Partner Incentive program design, management, and optimization
- Proven experience designing and implementing Sales Force Automation (SFA) solutions and CRM strategies
- Strong background in Go-to-Market strategy development and execution across multiple channels
- Experience in Sales/ Partner Channel Development, Management
- Demonstrated ability to engage and influence senior executive stakeholders
- Master's degree in Business Administration, Marketing, or related field
- Enterprise Technology Platform Experience: Direct experience working with or implementing solutions from major technology companies including Microsoft, Google, Salesforce, F5, Amazon (AWS), and Meta platforms
- Background in channel partner management and partner ecosystem development
- Experience with marketing technology stack integration and marketing operations
- Knowledge of incentive compensation design and sales performance management
- Business Process Automation: Proven experience designing and implementing workflow automation, robotic process automation (RPA), and intelligent document processing solutions
- AI-Driven Strategy Development: Experience with AI/ML solution architecture, including predictive analytics, recommendation engines, and automated decision-making systems for business optimization
- Operational Efficiency Optimization: Track record of identifying and implementing process improvements that deliver measurable ROI, cost reduction, and productivity gains
About Reply
Reply specializes in the design and implementation of solutions based on new communication channels and digital media. Reply is a network of highly specialized companies supporting global industrial groups operating in the telecom and media, industry and services, banking, insurance and public administration sectors in the definition and development of business models enabled for the new paradigms of AI, cloud computing, digital media and the Internet of Things. Reply services include Consulting, System Integration and Digital Services.
The base compensation range for this full-time position is between $150,000 - $190,000 plus benefits. Compensation decisions are supported through market data, where regional variances may exist based on cost of labor. We also take into consideration prior experience, relevant skills, education and/or training, certifications and, as applicable, other required qualifications. If you have questions regarding compensation, the talent acquisition team can provide relevant details during the interview process.
Reply is an equal opportunity employer. We are committed to provide equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you need assistance and reasonable accommodation due to a disability during the application or the recruiting process, email us at Visit our website at to learn more about our open roles.
Business Architect
Posted 1 day ago
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Job Description
Job DescriptionJob DescriptionDescription:
**Onsite | Austin, TX**
Our client is searching for a collaborative and visionary Business Architect to join our growing team. Reporting to the Director of Enterprise Architecture, this role will be responsible for designing and optimizing the business architecture that aligns the company's strategies, processes, and technology to support our ambitious growth and innovation goals.
The ideal candidate will possess a strong understanding of financial services business models, process design, and enterprise transformation. As a Business Architect, you will bridge business strategy and operational execution—translating vision into actionable process and capability models, and ensuring alignment across stakeholders, technology, and organizational structure.
This is a full-time, permanent opportunity, offering a competitive salary and comprehensive benefits package. Qualified applicants must be willing and able to work on a w2 basis.
Salary: $125k - $00k
Responsibilities:
- Design & Modeling: Develop business capability models, value streams, and operating models to support the company's strategic initiatives and transformation projects.
- Stakeholder Collaboration: Engage with business leaders, technology teams, and product owners to capture requirements, analyze business needs, and ensure alignment of solutions with strategic goals.
- Process Optimization: Map, analyze, and improve key business processes to enhance efficiency, scalability, and client experience.
- Strategic Planning: Partner with executive leadership to define business strategies, identify capability gaps, and recommend solutions that drive competitive advantage.
- Change Enablement: Facilitate change management efforts by communicating architectural changes and their business impacts to stakeholders at all levels.
- Governance: Establish and maintain business architecture standards, frameworks, and best practices, ensuring alignment with regulatory, security, and data governance requirements.
- Cross-Functional Leadership: Coordinate with IT, product management, operations, and data governance teams to embed business architecture insights into project planning, solution design, and platform evolution.
- Continuous Improvement: Monitor industry trends, regulatory changes, and emerging technologies to inform the business architecture roadmap.
- Documentation: Produce clear and actionable business architecture artifacts (e.g., capability maps, process flows, business requirements documents).
Experience Requirements:
- Business Architecture Expertise: Familiarity with business architecture frameworks (e.g., TOGAF, BIZBOK), capability modeling, and process optimization techniques.
- Analytical Skills: Strong problem-solving skills with the ability to synthesize complex business challenges into actionable models and solutions.
- Financial Services Acumen: Understanding of wealth management, advisory, and/or financial services business operations and regulatory environment.
- Collaboration: Ability to work effectively with cross-functional teams, including IT, operations, product, and executive leadership.
- Communication: Excellent written and verbal communication skills, with the ability to translate complex concepts for technical and non-technical audiences alike.
- Organizational Skills: Strong prioritization and organizational abilities, particularly in fast-paced and evolving environments.
- Change Management: Experience guiding stakeholders through process or organizational change.
- Tools: Proficiency with business process modeling tools (e.g., Visio, Lucidchart), Agile tools (e.g., JIRA, Confluence), and project management platforms.
Education Requirements:
- Bachelor’s degree in Business, Finance, Information Systems, or a related field; MBA or advanced degree .
- Business Architecture certification (e.g., Certified Business Architect, TOGAF) .
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact
About Eliassen Group:
Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate.
Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to , , , , , , , , , protected veteran status, or status.
Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,0 0 referral check!
Business Architect
Posted 3 days ago
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Job Description
Akkodis is seeking a Business Architect for a Contract job with a client in Seattle, WA(Remote) . Responsibilities include gathering requirements, leading a junior team, and supporting application development and optimization of scheduling strategies.
Rate Range: $55/hour to $9/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.
Business Architect job responsibilities include:
- Align business strategy with IT capabilities by developing and maintaining business architecture models and frameworks.
- Analyze business processes, capabilities, and organizational structures to identify improvement opportunities and support strategic goals.
- Collaborate with stakeholders across departments to gather requirements and ensure alignment between business needs and technology solutions.
- Develop and maintain business capability maps, value streams, and roadmaps to guide enterprise transformation initiatives.
- Support solution architects and project teams by providing business context and ensuring solutions align with enterprise goals.
- Facilitate workshops and discussions to drive consensus on business priorities, capabilities, and future-state designs.
- Bachelor's degree in business administration, Information Systems, or a related field; MBA or equivalent advanced degree is a plus.
- 5-8 years of experience in business architecture, enterprise architecture, or strategic business analysis.
- Proven ability to align business strategies with IT capabilities using frameworks like TOGAF or BIZBOK.
- Strong experience in developing business capability models, value streams, and supporting enterprise transformation initiatives.
Pay Details: 55.00 to 69.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Business Architect
Posted 14 days ago
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Job Description
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?
Enterprise Technology plays a critical part in shaping the future of mobility. If you're looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance customer experience and improve people's lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.
In this position.
As a pivotal member of our Enterprise Architecture group, you'll play a critical part in shaping the future of the Marketing, Sales & Services (MS&S) portfolio. We are looking for a holistic thinker who can seamlessly connect various domains - from strategy to technology - and translate complex concepts into clear, actionable insights. If you're passionate about analyzing portfolios, driving value through customer journey mapping, and developing comprehensive roadmaps across the business, information, application, and technology architecture domains, this is an opportunity for you. Join us to challenge your IT Architecture expertise and analytical skills, applying out-of-the-box thinking to shape the MS&S portfolio for Ford, utilizing industry-leading methodologies and fostering a culture of innovation.
The Business Architect should possess a passion for shaping the strategic future of architecture and its tangible impact on the MS&S portfolio. Candidates should have established experience in driving significant organizational change, with a proven ability to facilitate the development of innovative ideas from concept to successful execution. You will be a key partner in translating IT specifics into compelling business language and visually communicating complex architectural concepts to diverse audiences, ensuring shared understanding and commitment.
The Business Architect will collaborate onsite in Dearborn, Michigan four days/week. Relocation assistance may be available.
Responsibilities
What you'll do.
- Consult strategically with business leaders, senior architects, and IT partners to define the business architecture required to achieve ambitious business strategies and deliver measurable value.
- Lead and participate in customer journey and discovery sessions, identifying pain points and opportunities for architectural intervention.
- Define clear, quantifiable success measures based on business strategy, and track progress against them.
- Conduct in-depth analysis of the architecture for the MS&S application portfolio, identifying opportunities for optimization and innovation.
- Create dynamic models that support current state analysis and future state strategies, emphasizing value streams and capability-based planning.
- Present and pitch compelling architecture insights and recommendations to senior leadership, demonstrating the business value and strategic implications.
- Support the Enterprise Architecture organization by championing best practices in Business and Information Architecture, contributing to the overall maturity of the practice.
- Pair with other MS&S architects to ensure seamless alignment across the portfolio, fostering a collaborative architectural ecosystem.
- Develop robust strategies and define clear requirements for systems that will support architecture roadmaps, ensuring alignment with enterprise goals.
- Demonstrate proven results in successful partnering with business and IT stakeholders for strategy execution.
You'll have.
- Bachelor's degree or equivalent combination of relevant education and experience.
- 4+ years of experience as an Information architect on large-scale products or enterprise initiatives.
- 3+ years of experience in performing Business Architecture activities with a strong understanding of its strategic impact. Experience will include:
- Strong facilitation, written, and oral communication skills, with a demonstrated ability to translate technical concepts into clear, business-centric language.
- Ability to model capabilities, processes, data, and conceptually represent complex business architecture artifacts, including a strong understanding of how to visually translate ideas for diverse audiences.
- Knowledge and practical experience with at least one leading architectural framework such as BizBok, Zachman Framework, or TOGAF.
- Proven ability to thrive in and bring clarity to ambiguous situations, adapting to evolving requirements and priorities.
- Master's degree in Computer Science, Management Information Systems or IT related field
- Demonstrated business process analysis and design, with a focus on value stream mapping.
- Experience with Ford IT architecture processes and architecture work.
- Ability to provide expert consulting and leadership on process, capabilities, and information models, driving consensus and adoption.
- Deep knowledge and practical experience with multiple architectural frameworks and methodologies, including BizBok, Zachman Framework, and TOGAF.
- Experience with Business Process Model and Notation (BPMN) for detailed process modeling.
- Experience with the Ins-pi modeling tool.
- Ability to work both independently and collaboratively within cross-functional teams.
- Ability to build and maintain positive, influential relationships across organizational boundaries.
- Excellent written and verbal communication skills, including presentation and storytelling.
- Experience working in a Product Driven Agile Organization, contributing to agile release trains and ceremonies.
- Demonstrated ability for out-of-the-box thinking and innovative problem-solving.
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder.or all the above? No matter what you choose, we offer a work life that works for you, including:
- Immediate medical, dental, and prescription drug coverage
- Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
- Vehicle discount program for employees and family members, and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year's Day
- Paid time off and the option to purchase additional vacation time.
For more information on salary and benefits, click here:
This position is a range of salary grades 7-8 .
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1- .
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Business Architect
Posted 14 days ago
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Job Description
Ensunet Technology Group is a world-class provider of IT enterprise architecture solutions, specializing in post-merger integration in the lightning-paced, no-margin-for-error world of M&A. Functioning as a rapid-response tiger team, Ensunet serves global Fortune 500 enterprises, as well as clients in the public, government, and defense sectors.
At Ensunet Technology Group, we believe in the power of technology to transform lives and businesses. Our team is a vibrant tapestry of cultures, backgrounds, and experiences, working together with empathy and respect. We celebrate diversity as it fuels our creativity, enriches our solutions, and drives our success. We're not just building technology; we're building bridges between people, ideas, and possibilities. Together, we thrive, grow, and make a positive impact on the world.
Location: Onsite - Downtown Los Angeles, CA - potential for Hybrid
Join Us as a Business Architect - Salesforce CRM
Join our leading team in revolutionizing how utility services interact with technology to enhance customer satisfaction and operational efficiency. We are seeking a Business Architect with a robust background in Salesforce CRM and Oracle Siebel to help drive our transformative projects.
Your Role: As a Business Architect, you will be pivotal in translating complex business requirements into scalable technical solutions within Salesforce CRM. You'll play a crucial role in our CRM replacement initiative, ensuring the integration and functionality enhancement aligns with Company strategic business goals.
What You'll Do:
- CRM System Establishment: Develop and implement a Salesforce CRM system that supports all customer transactional and engagement points, enhancing personalized support and ensuring process fulfillment.
- Integration and Adaptability: Establish the CRM with user-friendly integration tools that are adaptable to future business rules, leveraging predictive tools to enhance data processes and knowledge management.
- Functionality Enhancement: Expand user-based functionalities and system enhancements to support ongoing and future customer service initiatives.
- CRM and Analytics Migration: Oversee the migration of all current CRM/Analytics functionalities to a new, modern solution, ensuring a seamless transition from Oracle Siebel v23.
- Operational Efficiency: Utilize CRM solutions' workflow and process improvement tools to streamline daily customer service support and operations.
- Customer Personalization: Enhance customer engagement efforts by incorporating additional languages and personalization functions within the CRM.
- Data and System Integration: Lead system migrations and integrations, ensuring all infrastructure components including application servers, databases, and middleware are seamlessly transitioned.
- Enhanced Customer Experience: Develop and implement various customer experience enhancements as outlined, such as multi-channel service options, predictive analytics, and geospatial visualization capabilities.
- Expertise in CRM Architecture: Proven experience with Salesforce and Oracle Siebel v23, understanding the intricacies of both platforms to ensure effective migration and integration.
- Strategic Vision: Strong capability to align technical CRM solutions with broader business objectives, facilitating enhanced data management and customer relations.
- Analytical and Technical Proficiency: Exceptional analytical skills and a strong technical background in developing CRM solutions that improve business operations.
- Educational Background: Bachelor's degree in computer science, or a related field.
- Salesforce Certification
- Previous utilities industry experience.
Pay: $60.05 - $71.36 per hour
In your cover letter, please include answers to these questions:
- How many years of experience do you have with integrating Salesforce CRM from Oracle Siebel v23 systems?
- Have you previously led a CRM migration from a legacy system to a modern platform like Salesforce?
- Have you implemented predictive analytics tools within a CRM environment before?
- Are you capable of designing and executing CRM strategies that include multi-lingual support and multi-channel customer service options?
- Do you have utilities experience?
- This role will require an onsite presence but may allow for Hybrid. Can you make this commute?
Competencies:
Communication Effectiveness - Articulate and present a friendly Customer Service experience in both phone and in person. Communicates effectively verbally and in writing; expresses self well in a group and one-on-one; Fosters trust by sharing information with others; Encourages open expression of ideas and opinions; actively listens to others and demonstrates understanding.
Teamwork - Identifies and cultivates relationships with key stakeholders representing a broad range of internal functions and levels; Brings substantive conflicts and disagreements into the open and resolves them collaboratively; Willing to look at all sides of an issue to arrive at goals that are mutually beneficial; Builds strong external networks with people in the industry or profession.
Judgment/Decision Making - Takes responsibility for decision-making; Makes decisions that are timely; Involves those who will be affected by the decision in the problem-solving process; Builds consensus; Generates various solutions and evaluates alternatives objectively; Willing to make and support unpopular decisions when necessary.
Innovation/Creativity - Generates new solutions by combining, changing, or reapplying existing ideas; Has good ideas and acts on them; Searches for new and better alternatives to improve performance; Strives to create value in new ways; Is aware of emerging trends and anticipates possibilities.
Motivation - Pursues goals and measures success in terms of results achieved; Focuses on what's important to the organization and drives for results; Is persistent in the face of complex challenges or when dealing with difficult people; Conveys appropriate sense of urgency; Achieves results with and through others.
Ensunet is an EEO/AA/Disability/Protected Veteran Employer. U.S. Citizenship or Lawful Permanent Residence status may be required for certain positions. For positions requiring U.S. Citizenship or Lawful Permanent Resident status, verification of such status will be required upon accepting employment.
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Business Architect
Posted 15 days ago
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The Business Architect will be responsible for driving high-level business and technical requirements gathering, leading process analysis, and designing future-state workflows in support of Advent Reservation System (eModal) implementations. This role will serve as a strategic advisor to internal teams, ensuring best practices are included in the design and execution of terminal operations and system configurations.
Key Responsibilities:
• Development of high-level business and technical documentation, including current and future state workflows, business requirements, and functional specifications.
• Facilitate process analysis sessions with stakeholders across terminal operations, IT, and project teams to identify gaps and improvement opportunities.
• Design optimized future-state business processes that align with system capabilities and industry best practices.
• Serve as a subject matter expert on TOS and Advent system configurations, providing guidance on setup and customization to meet business needs.
Business Architect
Posted 19 days ago
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Job Description
Denver, Colorado - Remote
job summary:
Are you an expert in SAP Product Cost Controlling looking to take on a lead role in a major implementation project? We're seeking a highly skilled and client-focused Business Architect to drive the rollout of SAP ECC for a large organization. This is a unique opportunity to define business solutions, lead a team, and make a significant impact on a company's financial and operational strategy. The ideal candidate will have extensive experience with SAP CO and be comfortable leading discussions with key stakeholders to ensure project success.
Responsibilities:
- Lead the design, configuration, and implementation of SAP Product Costing processes.
- Conduct workshops to gather and analyze business requirements and align them with project objectives.
- Develop compelling business cases and present them to senior stakeholders.
- Collaborate with and mentor cross-functional teams, including manufacturing, finance, and logistics.
qualifications:
- Master proficiency in SAP CO Product Cost Controlling.
- Proven experience in a client-facing role, leading discovery phases and workshops.
- Ability to provide solutions to complex problems and drive team decisions.
- Bachelor's degree required.
skills: SAP CO, Product Cost Controlling, Business Architecture, Client Management, Project Discovery, Team Leadership.
Business Architect
Posted 19 days ago
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Job Description
Job Title: Business Architect
Location: Reston, VA (Hybrid 3x/Week)
Salary: DOE + full benefits
Clearance: Active Public Trust (or ability to obtain)
Company Overview
TechSur Solutions is a digital services company whose mission is to enable digital transformation for our customers improving quality and efficiency. Based in the DC metropolitan area, TechSur specializes in advanced cloud services, modernization for both IT structures and applications, leveraging Agile development, and Data Analytics. Since we were formed in August of 2016, we have supported multiple impactful and exciting government programs
Job Description
The strategic position of Business Architect is focused on aligning the courts' business operations and processes with their mission and objectives. The role involves understanding the unique needs and challenges of the courts and designing solutions to improve efficiency, effectiveness, and responsiveness to their stakeholders - judges, legal professionals, and the public.
Summary
The Business Architect plays a crucial role in shaping the operational framework of the technical ecosystem. This position is responsible for analysing and optimizing current business processes, aligning them with the strategic goals of the judiciary, and implementing innovative solutions to enhance service delivery and operational efficiency.
Key responsibilities
Strategic Alignment:
• Develop a business architecture strategy that is based on the specific needs and motivations of the agency.
• Align strategic goals and objectives with decisions related to court functions, services, and key initiatives.
• Ensure that business and technology initiatives align with the overall strategic plan for the agency.
Business Process Analysis and Design:
• Conduct comprehensive assessments of current court operations and processes, identifying areas for improvement and opportunities for optimization.
• Design and model future-state business processes to enhance effectiveness and efficiency, taking into account legal requirements and stakeholder needs.
• Define and describe the primary business functions of the courts, differentiating between judicial functions, administrative support, and interactions with external entities like legal professionals and other government agencies.
Solution Development and Implementation:
• Translate business requirements into feasible and scalable solutions, potentially involving technology-enabled improvements.
• Lead the development of business cases to justify proposed initiatives and guide the implementation of new solutions.
• Work closely with IT counterparts to align technical solutions with business requirements and ensure smooth implementation.
Stakeholder Engagement and Communication:
• Collaborate effectively with diverse stakeholders, including judges, court administrators, IT personnel, and legal professionals, to gather requirements, build consensus, and drive successful outcomes.
• Clearly and concisely communicate complex concepts, recommendations, and solutions to various audiences within the court system.
Governance and Standards:
• Establish and enforce business architecture standards and methodologies for the customer systems.
• Contribute to the ongoing development and maturity of business architecture practices.
Required Skills:
• Excellent analytical and problem-solving skills, with the ability to assess complex business problems and develop insightful solutions.
• Strong communication, presentation, and interpersonal skills, capable of influencing and collaborating with diverse stakeholders.
• Proficiency in business process modelling tools and techniques.
• Understanding of enterprise architecture principles and how business architecture fits within the broader enterprise context.
• Ability to work independently and as part of a team, managing multiple priorities and delivering high-quality results.
Preferred Skills
• Minimum of 7 years of experience in business architecture, business analysis, or a related field, preferably within a government or legal context.
• Proven experience in defining and implementing business solutions, developing business cases, and leading change initiatives.
• Familiarity with the operations and specific requirements of the Govt system (federal, state, or local).
Education:
• Bachelor's degree in Business Administration, Information Systems, or a related field.