873 Business Architecture jobs in the United States

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**Department:**
The Network & Acquiring Solutions team at American Express powers global payments, working across business units and with key industry stakeholders. We tackle critical challenges like securing online transactions and driving innovation in payment solutions.
The Network & Acquirer Solutions team is modernizing our payments network with products like Debit, QR, Tokenization and Account to Account payments, enabling expansion into new markets, customer acquisition, and regulatory compliance.
**Role Overview:**
As a Business Architecture Senior Manager for Network and Acquirer Solutions you will define the future business capabilities of the Payments Network in GMNS. You'll work with business partners to understand strategic goals, analyze the associated business capabilities, and determine opportunities for re-use or transformation. You'll solve complex problems, assess alternative solutions, and design innovative deliverables that align with strategic goals. You'll also build relationships across teams, influence stakeholders, and present insights to senior leadership.
**Key Responsibilities:**
* Collaborate with business partners to define scope, value, and strategic alignment of priorities.
* Lead transformational initiatives, enhancing and introducing new network capabilities.
* Present complex ideas clearly to senior leadership.
* Provide consultancy on network ecosystems, capabilities, and discovery best practices.
* Deliver solutions with business and technology partners.
**Qualifications:**
* Strong strategic thinking and problem-solving skills.
* Business Process Modelling, data & insight analysis
* Excellent communication and ability to elicit and translate business needs into technical requirements
* Strong analytical skills with the ability to clearly articulate complexities
* Strong collaboration, presentation and influencing skills
* Proven experience driving results in a global environment
* Experience in business architecture, business transformation and Agile frameworks would be preferred.
* Payments industry and Business Architecture experience is preferred but not essential.
**Qualifications**
Salary Range: $123,000.00 to $215,250.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
* Competitive base salaries
* Bonus incentives
* 6% Company Match on retirement savings plan
* Free financial coaching and financial well-being support
* Comprehensive medical, dental, vision, life insurance, and disability benefits
* Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
* 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
* Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
* Free and confidential counseling support through our Healthy Minds program
* Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
**Job:** Network
**Primary Location:** US-Arizona-Phoenix
**Schedule** Full-time
**Req ID:**

**Job Description**
The Business and Information Architecture (BIA) group within our Research & Development Division's Clinical Development and Digital Solutions (CDDS) value team, the Business Strategy Partnership (BSP) organization is seeking a highly motivated Senior Specialist / Business Architect. This role is responsible for developing comprehensive business architectural models and strategic plans to support Development IT initiatives. Reporting to the BIA team lead, the Senior Specialist / Business Architect will play a key role in aligning technology improvements with overarching business transformation goals.
**Key Responsibilities**
· Develop deep business acumen and expertise in data and data standards across Clinical Development, Medical Affairs, and Regulatory Affairs domains.
· Apply domain knowledge to influence system design, architectural practices, and process improvements on a day-to-day basis.
· Create target-state business capability maps and value streams aligned with strategic drivers and business objectives.
· Produce business architectural deliverables and actionable insights from gathered information to enhance clarity and effectiveness in communication and strategy management.
· Conduct gap assessments between current-state and target-state business architectures; identify and recommend roadmap components based on findings.
· Collaborate with IT and business stakeholders to develop transitional architectures and detailed implementation roadmaps.
· Serve as a liaison between IT and business teams, ensuring all stakeholders understand the strategic management approach and timelines.
· Align value team activities with divisional and enterprise architecture frameworks.
· Maintain strong, collaborative relationships with business partners, IT product lines, and key vendors.
· Stay current with emerging industry technologies and trends to inform architectural decisions.
**Education**
· Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related discipline.
**Required Experience and Skills**
· Minimum of 7 years of experience in architecture, business/technical analysis, or IT solution delivery within the life sciences industry.
· Proven expertise in business process modeling and process improvement.
· Experience in strategic planning with a focus on business capability enablement.
· Strong background in system design.
· Excellent analytical and problem-solving skills.
· Exceptional written and verbal communication skills, capable of engaging both technical and business audiences.
· Strong organizational, influencing, and follow-up abilities.
· Demonstrated collaboration and teamwork skills.
**Preferred Experience and Skills**
· Knowledge of pharmaceutical industry development processes.
· Familiarity with data and data standards specific to the life sciences industry.
· Experience with application development, testing, and implementation in cloud environments.
· Understanding of enterprise architecture frameworks.
Current Employees apply HERE ( Contingent Workers apply HERE ( and Puerto Rico Residents Only:**
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here ( if you need an accommodation during the application or hiring process.
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
EEOC Know Your Rights ( GINA Supplement
We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts ( Hybrid Work Model**
Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".
The salary range for this role is
$94,300.00 - $148,500.00
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at .
You can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
**San Francisco Residents Only:** We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
**Los Angeles Residents Only:** We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance
**Search Firm Representatives Please Read Carefully**
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
**Employee Status:**
Regular
**Relocation:**
No relocation
**VISA Sponsorship:**
No
**Travel Requirements:**
10%
**Flexible Work Arrangements:**
Hybrid
**Shift:**
Not Indicated
**Valid Driving License:**
No
**Hazardous Material(s):**
n/a
**Required Skills:**
Application Development, Architecture Frameworks, Business, Business Enterprise Architecture (BEA), Business Processes, Business Process Improvements, Business Process Modeling, Business Transformation, Clinical Development, Communication, Computer Engineering, Computer Technology, Enterprise Architecture Management, Information Architectures, Life Science, Medical Affairs, Requirements Management, Strategic Management, Strategic Planning, System Designs
**Preferred Skills:**
**Job Posting End Date:**
10/13/2025
***A job posting is effective until 11:59:59PM on the day** **BEFORE** **the listed job posting end date. Please ensure you apply to a job posting no later than the day** **BEFORE** **the job posting end date.**
**Requisition ID:** R

**Job Description**
The Business and Information Architecture (BIA) group within our Research & Development Division's Clinical Development and Digital Solutions (CDDS) value team, the Business Strategy Partnership (BSP) organization is seeking a highly motivated Senior Specialist / Business Architect. This role is responsible for developing comprehensive business architectural models and strategic plans to support Development IT initiatives. Reporting to the BIA team lead, the Senior Specialist / Business Architect will play a key role in aligning technology improvements with overarching business transformation goals.
**Key Responsibilities**
· Develop deep business acumen and expertise in data and data standards across Clinical Development, Medical Affairs, and Regulatory Affairs domains.
· Apply domain knowledge to influence system design, architectural practices, and process improvements on a day-to-day basis.
· Create target-state business capability maps and value streams aligned with strategic drivers and business objectives.
· Produce business architectural deliverables and actionable insights from gathered information to enhance clarity and effectiveness in communication and strategy management.
· Conduct gap assessments between current-state and target-state business architectures; identify and recommend roadmap components based on findings.
· Collaborate with IT and business stakeholders to develop transitional architectures and detailed implementation roadmaps.
· Serve as a liaison between IT and business teams, ensuring all stakeholders understand the strategic management approach and timelines.
· Align value team activities with divisional and enterprise architecture frameworks.
· Maintain strong, collaborative relationships with business partners, IT product lines, and key vendors.
· Stay current with emerging industry technologies and trends to inform architectural decisions.
**Education**
· Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related discipline.
**Required Experience and Skills**
· Minimum of 7 years of experience in architecture, business/technical analysis, or IT solution delivery within the life sciences industry.
· Proven expertise in business process modeling and process improvement.
· Experience in strategic planning with a focus on business capability enablement.
· Strong background in system design.
· Excellent analytical and problem-solving skills.
· Exceptional written and verbal communication skills, capable of engaging both technical and business audiences.
· Strong organizational, influencing, and follow-up abilities.
· Demonstrated collaboration and teamwork skills.
**Preferred Experience and Skills**
· Knowledge of pharmaceutical industry development processes.
· Familiarity with data and data standards specific to the life sciences industry.
· Experience with application development, testing, and implementation in cloud environments.
· Understanding of enterprise architecture frameworks.
Current Employees apply HERE ( Contingent Workers apply HERE ( and Puerto Rico Residents Only:**
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here ( if you need an accommodation during the application or hiring process.
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
EEOC Know Your Rights ( GINA Supplement
We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts ( Hybrid Work Model**
Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".
The salary range for this role is
$94,300.00 - $148,500.00
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at .
You can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
**San Francisco Residents Only:** We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
**Los Angeles Residents Only:** We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance
**Search Firm Representatives Please Read Carefully**
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
**Employee Status:**
Regular
**Relocation:**
No relocation
**VISA Sponsorship:**
No
**Travel Requirements:**
10%
**Flexible Work Arrangements:**
Hybrid
**Shift:**
Not Indicated
**Valid Driving License:**
No
**Hazardous Material(s):**
n/a
**Required Skills:**
Application Development, Architecture Frameworks, Business, Business Enterprise Architecture (BEA), Business Processes, Business Process Improvements, Business Process Modeling, Business Transformation, Clinical Development, Communication, Computer Engineering, Computer Technology, Enterprise Architecture Management, Information Architectures, Life Science, Medical Affairs, Requirements Management, Strategic Management, Strategic Planning, System Designs
**Preferred Skills:**
**Job Posting End Date:**
10/13/2025
***A job posting is effective until 11:59:59PM on the day** **BEFORE** **the listed job posting end date. Please ensure you apply to a job posting no later than the day** **BEFORE** **the job posting end date.**
**Requisition ID:** R

**Job Description**
The Business and Information Architecture (BIA) group within our Research & Development Division's Clinical Development and Digital Solutions (CDDS) value team, the Business Strategy Partnership (BSP) organization is seeking a highly motivated Senior Specialist / Business Architect. This role is responsible for developing comprehensive business architectural models and strategic plans to support Development IT initiatives. Reporting to the BIA team lead, the Senior Specialist / Business Architect will play a key role in aligning technology improvements with overarching business transformation goals.
**Key Responsibilities**
· Develop deep business acumen and expertise in data and data standards across Clinical Development, Medical Affairs, and Regulatory Affairs domains.
· Apply domain knowledge to influence system design, architectural practices, and process improvements on a day-to-day basis.
· Create target-state business capability maps and value streams aligned with strategic drivers and business objectives.
· Produce business architectural deliverables and actionable insights from gathered information to enhance clarity and effectiveness in communication and strategy management.
· Conduct gap assessments between current-state and target-state business architectures; identify and recommend roadmap components based on findings.
· Collaborate with IT and business stakeholders to develop transitional architectures and detailed implementation roadmaps.
· Serve as a liaison between IT and business teams, ensuring all stakeholders understand the strategic management approach and timelines.
· Align value team activities with divisional and enterprise architecture frameworks.
· Maintain strong, collaborative relationships with business partners, IT product lines, and key vendors.
· Stay current with emerging industry technologies and trends to inform architectural decisions.
**Education**
· Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related discipline.
**Required Experience and Skills**
· Minimum of 7 years of experience in architecture, business/technical analysis, or IT solution delivery within the life sciences industry.
· Proven expertise in business process modeling and process improvement.
· Experience in strategic planning with a focus on business capability enablement.
· Strong background in system design.
· Excellent analytical and problem-solving skills.
· Exceptional written and verbal communication skills, capable of engaging both technical and business audiences.
· Strong organizational, influencing, and follow-up abilities.
· Demonstrated collaboration and teamwork skills.
**Preferred Experience and Skills**
· Knowledge of pharmaceutical industry development processes.
· Familiarity with data and data standards specific to the life sciences industry.
· Experience with application development, testing, and implementation in cloud environments.
· Understanding of enterprise architecture frameworks.
Current Employees apply HERE ( Contingent Workers apply HERE ( and Puerto Rico Residents Only:**
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here ( if you need an accommodation during the application or hiring process.
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
EEOC Know Your Rights ( GINA Supplement
We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts ( Hybrid Work Model**
Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".
The salary range for this role is
$94,300.00 - $148,500.00
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at .
You can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
**San Francisco Residents Only:** We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
**Los Angeles Residents Only:** We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance
**Search Firm Representatives Please Read Carefully**
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
**Employee Status:**
Regular
**Relocation:**
No relocation
**VISA Sponsorship:**
No
**Travel Requirements:**
10%
**Flexible Work Arrangements:**
Hybrid
**Shift:**
Not Indicated
**Valid Driving License:**
No
**Hazardous Material(s):**
n/a
**Required Skills:**
Application Development, Architecture Frameworks, Business, Business Enterprise Architecture (BEA), Business Processes, Business Process Improvements, Business Process Modeling, Business Transformation, Clinical Development, Communication, Computer Engineering, Computer Technology, Enterprise Architecture Management, Information Architectures, Life Science, Medical Affairs, Requirements Management, Strategic Management, Strategic Planning, System Designs
**Preferred Skills:**
**Job Posting End Date:**
10/13/2025
***A job posting is effective until 11:59:59PM on the day** **BEFORE** **the listed job posting end date. Please ensure you apply to a job posting no later than the day** **BEFORE** **the job posting end date.**
**Requisition ID:** R

**Job Description**
The Business and Information Architecture (BIA) group within our Research & Development Division's Clinical Development and Digital Solutions (CDDS) value team, the Business Strategy Partnership (BSP) organization is seeking a highly motivated Senior Specialist / Business Architect. This role is responsible for developing comprehensive business architectural models and strategic plans to support Development IT initiatives. Reporting to the BIA team lead, the Senior Specialist / Business Architect will play a key role in aligning technology improvements with overarching business transformation goals.
**Key Responsibilities**
· Develop deep business acumen and expertise in data and data standards across Clinical Development, Medical Affairs, and Regulatory Affairs domains.
· Apply domain knowledge to influence system design, architectural practices, and process improvements on a day-to-day basis.
· Create target-state business capability maps and value streams aligned with strategic drivers and business objectives.
· Produce business architectural deliverables and actionable insights from gathered information to enhance clarity and effectiveness in communication and strategy management.
· Conduct gap assessments between current-state and target-state business architectures; identify and recommend roadmap components based on findings.
· Collaborate with IT and business stakeholders to develop transitional architectures and detailed implementation roadmaps.
· Serve as a liaison between IT and business teams, ensuring all stakeholders understand the strategic management approach and timelines.
· Align value team activities with divisional and enterprise architecture frameworks.
· Maintain strong, collaborative relationships with business partners, IT product lines, and key vendors.
· Stay current with emerging industry technologies and trends to inform architectural decisions.
**Education**
· Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related discipline.
**Required Experience and Skills**
· Minimum of 7 years of experience in architecture, business/technical analysis, or IT solution delivery within the life sciences industry.
· Proven expertise in business process modeling and process improvement.
· Experience in strategic planning with a focus on business capability enablement.
· Strong background in system design.
· Excellent analytical and problem-solving skills.
· Exceptional written and verbal communication skills, capable of engaging both technical and business audiences.
· Strong organizational, influencing, and follow-up abilities.
· Demonstrated collaboration and teamwork skills.
**Preferred Experience and Skills**
· Knowledge of pharmaceutical industry development processes.
· Familiarity with data and data standards specific to the life sciences industry.
· Experience with application development, testing, and implementation in cloud environments.
· Understanding of enterprise architecture frameworks.
Current Employees apply HERE ( Contingent Workers apply HERE ( and Puerto Rico Residents Only:**
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here ( if you need an accommodation during the application or hiring process.
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
EEOC Know Your Rights ( GINA Supplement
We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts ( Hybrid Work Model**
Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".
The salary range for this role is
$94,300.00 - $148,500.00
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at .
You can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
**San Francisco Residents Only:** We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
**Los Angeles Residents Only:** We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance
**Search Firm Representatives Please Read Carefully**
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
**Employee Status:**
Regular
**Relocation:**
No relocation
**VISA Sponsorship:**
No
**Travel Requirements:**
10%
**Flexible Work Arrangements:**
Hybrid
**Shift:**
Not Indicated
**Valid Driving License:**
No
**Hazardous Material(s):**
n/a
**Required Skills:**
Application Development, Architecture Frameworks, Business, Business Enterprise Architecture (BEA), Business Processes, Business Process Improvements, Business Process Modeling, Business Transformation, Clinical Development, Communication, Computer Engineering, Computer Technology, Enterprise Architecture Management, Information Architectures, Life Science, Medical Affairs, Requirements Management, Strategic Management, Strategic Planning, System Designs
**Preferred Skills:**
**Job Posting End Date:**
10/13/2025
***A job posting is effective until 11:59:59PM on the day** **BEFORE** **the listed job posting end date. Please ensure you apply to a job posting no later than the day** **BEFORE** **the job posting end date.**
**Requisition ID:** R

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
CVS Caremark is the nation's leading pharmacy benefit manager (PBM). We work to ensure the path to better health is affordable, easy to access, and simple to follow, for our 103 million plan members. We provide personalized support to help people start and stay on their medications, because people who take their medications have better outcomes and lower health care costs.
CVS Caremark is seeking a visionary **Executive Director of Business Architecture** to build and lead a transformative business architecture function. This role will serve as a strategic enterprise leader, responsible for designing and scaling a capability that drives durable, scalable, and value-driven transformation across CVS Health.
**Major Responsibilities**
**Strategic Architecture Leadership**
+ Establish and lead the Business Architecture function, defining its vision, operating model, and integration with enterprise architecture.
+ Develop and maintain business capability maps, value streams, and customer journey frameworks to guide strategic planning and transformation.
+ Translate enterprise strategy into actionable architecture blueprints that align people, processes, data, and technology.
**Enterprise Influence & Collaboration**
+ Act as a strategic partner to senior leaders across Product, Finance, Technology, Operations, and other business units.
+ Shape and influence enterprise-wide architecture standards, governance, and practices to ensure consistency and scalability.
+ Facilitate cross-functional workshops to define current and future state architectures, identify pain points, and uncover transformation opportunities.
**Cross-Functional Alignment**
+ Lead teams of business process engineers, solution architects, and experience designers to deliver integrated, end-to-end transformation views.
+ Ensure business architecture artifacts inform and are informed by system design, workflow orchestration, and user-centric solutions.
**Execution & Delivery**
+ Build and manage a high-performing team of business architects and analysts.
+ Define measurable OKRs, quarterly deliverables, and implementation roadmaps that link architecture to business outcomes.
+ Align business and technical architecture to enable seamless execution of strategic initiatives.
**Leadership & Communication**
+ Present architecture strategies and insights to Executive Committees, Steering Committees, and senior leadership.
+ Foster a culture of collaboration, innovation, and continuous improvement.
**Required Qualifications**
The candidate will have a strong work ethic, be a self-starter, and be able to be highly productive in a dynamic, collaborative environment. This position offers broad exposure to all aspects of the company's business, as well as significant interaction with all the business leaders. The candidate will be expected to have the following key attributes:
+ 10+ years of experience in the healthcare ecosystem.
+ Proven leadership in business architecture, strategic planning, and capability modeling.
+ Experience with Agile, SAFe, or similar delivery methodologies.
+ Deep understanding of PBM workflows and pharmacy operations will be valued.
+ Strong influencing skills across technical and non-technical stakeholders in a matrixed environment.
+ Ability to define and measure architecture impact through KPIs and value tracking.
+ Experience building architecture functions from the ground up will be valued.
+ Certifications in Business Architecture (e.g., BIZBOK), BPM, or Lean Six Sigma will be valued.
+ Familiarity with enterprise architecture tools and frameworks.
+ Ability to work in a fast-paced environment.
+ Exceptional communication and executive presentation skills.
**Education**
Bachelor's degree is required.
**Pay Range**
The typical pay range for this role is:
$131,500.00 - $303,195.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 10/04/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
CVS Caremark is the nation's leading pharmacy benefit manager (PBM). We work to ensure the path to better health is affordable, easy to access, and simple to follow, for our 103 million plan members. We provide personalized support to help people start and stay on their medications, because people who take their medications have better outcomes and lower health care costs.
CVS Caremark is seeking a visionary **Executive Director of Business Architecture** to build and lead a transformative business architecture function. This role will serve as a strategic enterprise leader, responsible for designing and scaling a capability that drives durable, scalable, and value-driven transformation across CVS Health.
**Major Responsibilities**
**Strategic Architecture Leadership**
+ Establish and lead the Business Architecture function, defining its vision, operating model, and integration with enterprise architecture.
+ Develop and maintain business capability maps, value streams, and customer journey frameworks to guide strategic planning and transformation.
+ Translate enterprise strategy into actionable architecture blueprints that align people, processes, data, and technology.
**Enterprise Influence & Collaboration**
+ Act as a strategic partner to senior leaders across Product, Finance, Technology, Operations, and other business units.
+ Shape and influence enterprise-wide architecture standards, governance, and practices to ensure consistency and scalability.
+ Facilitate cross-functional workshops to define current and future state architectures, identify pain points, and uncover transformation opportunities.
**Cross-Functional Alignment**
+ Lead teams of business process engineers, solution architects, and experience designers to deliver integrated, end-to-end transformation views.
+ Ensure business architecture artifacts inform and are informed by system design, workflow orchestration, and user-centric solutions.
**Execution & Delivery**
+ Build and manage a high-performing team of business architects and analysts.
+ Define measurable OKRs, quarterly deliverables, and implementation roadmaps that link architecture to business outcomes.
+ Align business and technical architecture to enable seamless execution of strategic initiatives.
**Leadership & Communication**
+ Present architecture strategies and insights to Executive Committees, Steering Committees, and senior leadership.
+ Foster a culture of collaboration, innovation, and continuous improvement.
**Required Qualifications**
The candidate will have a strong work ethic, be a self-starter, and be able to be highly productive in a dynamic, collaborative environment. This position offers broad exposure to all aspects of the company's business, as well as significant interaction with all the business leaders. The candidate will be expected to have the following key attributes:
+ 10+ years of experience in the healthcare ecosystem.
+ Proven leadership in business architecture, strategic planning, and capability modeling.
+ Experience with Agile, SAFe, or similar delivery methodologies.
+ Deep understanding of PBM workflows and pharmacy operations will be valued.
+ Strong influencing skills across technical and non-technical stakeholders in a matrixed environment.
+ Ability to define and measure architecture impact through KPIs and value tracking.
+ Experience building architecture functions from the ground up will be valued.
+ Certifications in Business Architecture (e.g., BIZBOK), BPM, or Lean Six Sigma will be valued.
+ Familiarity with enterprise architecture tools and frameworks.
+ Ability to work in a fast-paced environment.
+ Exceptional communication and executive presentation skills.
**Education**
Bachelor's degree is required.
**Pay Range**
The typical pay range for this role is:
$131,500.00 - $303,195.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 10/04/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
CVS Caremark is the nation's leading pharmacy benefit manager (PBM). We work to ensure the path to better health is affordable, easy to access, and simple to follow, for our 103 million plan members. We provide personalized support to help people start and stay on their medications, because people who take their medications have better outcomes and lower health care costs.
CVS Caremark is seeking a visionary **Executive Director of Business Architecture** to build and lead a transformative business architecture function. This role will serve as a strategic enterprise leader, responsible for designing and scaling a capability that drives durable, scalable, and value-driven transformation across CVS Health.
**Major Responsibilities**
**Strategic Architecture Leadership**
+ Establish and lead the Business Architecture function, defining its vision, operating model, and integration with enterprise architecture.
+ Develop and maintain business capability maps, value streams, and customer journey frameworks to guide strategic planning and transformation.
+ Translate enterprise strategy into actionable architecture blueprints that align people, processes, data, and technology.
**Enterprise Influence & Collaboration**
+ Act as a strategic partner to senior leaders across Product, Finance, Technology, Operations, and other business units.
+ Shape and influence enterprise-wide architecture standards, governance, and practices to ensure consistency and scalability.
+ Facilitate cross-functional workshops to define current and future state architectures, identify pain points, and uncover transformation opportunities.
**Cross-Functional Alignment**
+ Lead teams of business process engineers, solution architects, and experience designers to deliver integrated, end-to-end transformation views.
+ Ensure business architecture artifacts inform and are informed by system design, workflow orchestration, and user-centric solutions.
**Execution & Delivery**
+ Build and manage a high-performing team of business architects and analysts.
+ Define measurable OKRs, quarterly deliverables, and implementation roadmaps that link architecture to business outcomes.
+ Align business and technical architecture to enable seamless execution of strategic initiatives.
**Leadership & Communication**
+ Present architecture strategies and insights to Executive Committees, Steering Committees, and senior leadership.
+ Foster a culture of collaboration, innovation, and continuous improvement.
**Required Qualifications**
The candidate will have a strong work ethic, be a self-starter, and be able to be highly productive in a dynamic, collaborative environment. This position offers broad exposure to all aspects of the company's business, as well as significant interaction with all the business leaders. The candidate will be expected to have the following key attributes:
+ 10+ years of experience in the healthcare ecosystem.
+ Proven leadership in business architecture, strategic planning, and capability modeling.
+ Experience with Agile, SAFe, or similar delivery methodologies.
+ Deep understanding of PBM workflows and pharmacy operations will be valued.
+ Strong influencing skills across technical and non-technical stakeholders in a matrixed environment.
+ Ability to define and measure architecture impact through KPIs and value tracking.
+ Experience building architecture functions from the ground up will be valued.
+ Certifications in Business Architecture (e.g., BIZBOK), BPM, or Lean Six Sigma will be valued.
+ Familiarity with enterprise architecture tools and frameworks.
+ Ability to work in a fast-paced environment.
+ Exceptional communication and executive presentation skills.
**Education**
Bachelor's degree is required.
**Pay Range**
The typical pay range for this role is:
$131,500.00 - $303,195.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 10/04/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

**Work Location** :
New York, New York, United States of America
**Hours:**
40
**Line of Business:**
TD Securities
**Pay Detail:**
$150,000 - $15,000 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
Preferred Qualifications:
Global Payment and Deposit Solutions (GPDS) builds and transforms the operating model and infrastructure capabilities that support the Payments and Deposit Services of TD Securities. Our mission is 'To Deliver World Class Service' to all internal and external clients as we place a focus on people, processes, and controls. To achieve this, we need great people that are innovative, customer-focused and have a continuous improvement mindset along with strong knowledge of payments and deposits.
GPDS is a rapidly evolving and dynamic team and for highly motivated professionals looking to make an impact. We are looking for individuals who will help us shape the Future of Payments for TD and continue to build TD's presence and influence within the industry. We are responsible for the delivery of TD's Payment Modernization Program including regulatory, cybersecurity, payment products, SWIFT, and Correspondent Banking Services related projects for TD's global footprint. Our projects are designed to deliver the future of payments, including innovative business services, data models, and best in class technology infrastructures that support over 5 Trillion (and rapidly growing) worth of payments daily.
**Position Overview:**
This position is for a Business Architect in our Payment and Deposits Solutions team and requires subject matter expertise in Payment & Deposits product domains and substantial knowledge in product capability ownership. The candidate will be responsible for design of payment and deposits solutions across the enterprise. This will be accomplished by integrating knowledge of how Payments and Deposits functions deliver outcomes for multiple business areas at leading financial institutions. The role involves interpreting business challenges, leading cross-functional projects, and developing new solutions to meet our future client needs.
**Job / Role Responsibilities:**
**Strategic Architecture & Design**
+ Define and maintain the enterprise payments architecture roadmap to support corporate banking and treasury services.
+ Align payments capabilities (ACH, wires, RTP, SWIFT, card rails, and cross-border) with overall business strategy and client needs.
+ Translate business objectives into target-state architectures, ensuring scalability, resiliency, and compliance.
+ Partner with product management to design solutions that enable new payment services, revenue models, and customer experiences.
+ Assess current-state payments processes, systems, and customer journeys to identify gaps and optimization opportunities.
+ Develop future-state models (capabilities, data flows, process maps) that enable seamless end-to-end payments execution.
+ Ensure alignment of payments processes with ISO 20022 standards, regulatory mandates, and clearing/settlement requirements.
+ Collaborate with technology teams to design integration patterns for core banking, ERP, treasury management, fraud/risk, and liquidity platforms.
+ Drive adoption of modern APIs, microservices, and cloud-based payments solutions.
+ Define architectural guardrails to ensure system interoperability, real-time data availability, and operational resilience.
+ Continuously monitor industry advancements (blockchain, CBDCs, AI in fraud prevention) to assess impact on corporate payments.
+ Advise senior leadership on emerging payments trends (real-time payments, open banking, digital currencies).
**Modern Way of Working:**
+ Employ Agile, Product Owner mindset, Shift Left testing methodologies and best practices utilizing collaborative tools like Jira, JTMF, and Confluence to ensure projects progress in the right direction.
+ Keep current on emerging trends, tools, and techniques to improve product development and delivery, including best practices from Design Thinking and Lean Startup methodologies.
+ Contribute to a culture of innovation, actively seeking ways to enhance capability and performance efficiency.
**People Management:**
+ Lead and manage team members, overseeing activities and deliverables aligned with diverse business clients and segments.
+ Foster people development through mentoring, performance feedback, and career succession planning.
**Stakeholder Management:**
+ Build and maintain productive relationships with internal and external partners, acting as an ambassador for the business area and the bank.
+ Effectively engage and update stakeholders, ensuring understanding of project timelines and strategic alignment with senior management.
+ Influence senior stakeholders and guide team members in the area of expertise, managing expectations and collaborating across teams to achieve business objectives.
+ Compile and communicate performance metrics to relevant stakeholders.
**Communication & Facilitation:**
+ Convey complex concepts clearly, transforming information into compelling business narratives.
+ Effectively communicate product changes and backlog priorities to stakeholders.
**Critical Thinking & Problem-Solving:**
+ Utilize critical thinking and conflict resolution skills to address complex challenges.
+ Recommend best practices for improving products, processes, or services.
+ Solve intricate problems and develop innovative solutions through sophisticated analytical thinking.
**Education & Experience:**
+ Undergraduate degree required.
+ 7+ years relevant experience.
+ 3+ years in Project Management, Product Owner, Testing Practices, and/or Agile delivery experience.
+ Certifications such as PMP, Agile Certified Practitioner, or Scrum Product Owner (CSPO) are assets.
**Payment Domain Knowledge:**
+ Substantial knowledge of SWIFT messages, ISO20022, MX and MT formats.
+ Deep understanding of payment systems and methods such as Canada Lynx, US CHIPS, and FedWire, etc.
+ Knowledge of emerging payment rails like Instant Payments
+ Familiarity with regulatory reporting such as EFTR Fintrac, sanction screening, fraud detection, anti-money laundering (AML), compliance reporting.
+ Understanding of deposit sub-ledger capabilities (like account management, transaction posting, multi-currency handling, interest calculations, liquidity management, controls, and reporting) to drive/ support deposits transformation, an asset.
+ Familiarity with various accounts (Nostro, Vostro, Corporate Customer), and integration of payments services with correspondent account processing, an asset.
+ Understanding of the interaction between payments and deposits operating models and how these serve client needs and use cases.
+ Experience with payment data, canonical models, and payment data mapping.
+ Ability to create and document Target Operating Models (TOMs) and define how opportunities and challenges will be delivered through these TOMs.
**Qualifications:**
+ Proficient in MS Office and collaboration tools like Jira and Confluence.
+ Consulting and / or strategy experience preferred, demonstrating problem-solving, analytical thinking, and effective stakeholder management.
+ Tier 1 bank or financial institution experience preferred.
+ Strong oral and written communication skills.
+ Ability to work collaboratively and independently, exercising sound judgment.
+ Skilled in data analysis and capable of thriving in ambiguous situations.
+ Demonstrated storytelling skills and documentation skills.
The Director, TDS Operations oversees a large and significant multi-faceted operational function with overall accountability for providing strategic direction, guidance on a broad and diverse range of complex operational activities/ analysis and/or specialized project support or services within Global Operations.
**Depth & Scope:**
+ Provides people management leadership by recruiting top talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
+ Reports to AVP or VP Global Operations role and leads a multi-faceted / multi-disciplined operational group in Wholesale Banking
+ Manages multiple processes across a wide variety of products and services
+ Responsible for leading in the development of the overall strategic direction, operating budget, delivering business objectives, and overall people management for the unit
+ Responsible for operating within appropriate risk parameters and ensuring exception/escalation processes are in place
+ Long term focus on planning for functional area (horizon of 1 to 3 years +)
**Education & Experience:**
+ Undergraduate degree/ college diploma preferred and/or
+ 7+ years relevant experience and 5+ years of people management experience
+ Advanced knowledge of key functional areas including Capital Markets, Financing Operations, Payment and Correspondent Banking Services, Business Services, Change Delivery, and Regional Operations
+ Knowledge of capital markets products, which may include Foreign Exchange, Fixed Income, Equities and Derivatives.
+ Knowledge of current and emerging trends in the industry and market
+ Knowledge of risk management environment, standards and regulations
+ Strong knowledge of process management to drive efficiency
+ Ability to contribute to strategic direction of the function and provide advice to senior leadership
+ Ability to forecast initiatives and demand in order to develop annual strategic plan
+ Skill in managing budgets and resource allocation
+ Advanced ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives
+ Skill in talent development and performance management
+ Ability to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skills
+ Skill in negotiation and partnership
+ Skill in using analytical software tools, data analysis methods and reporting techniques to assess risk and challenge the status quo
+ Skill in leadership, mentoring, coaching and performance management
+ Ability to exercise sound judgement in making decisions
+ Ability to communicate effectively in both oral and written form with partners at all levels including senior management
+ Ability to work collaboratively and build relationships
+ Skill in organization and time management
+ Ability to analyze, organize and prioritize work while meeting multiple deadlines
+ Ability to work successfully as a member of a team and independently
+ Ability to process and handle confidential information with discretion
**Customer Accountabilities:**
+ Leads a business unit involved in designing and providing assigned service or functionality covering a significant area of TDS Operations
+ Identifies and responds to changes in the business environment and establish action plans to address client issues and priorities
+ Acts as a key liaison at the department level to actively engage stakeholders within the Bank and broader industry, developing and maintaining strong business partnerships, clarifying client needs and delivering client-centered solutions that enhance the overall end-to-end experience
+ Top level escalation point for significant risk matters/exceptions; oversee problem resolution
+ Oversees research, development and implementation of new processes, technologies or operating models
+ Sets service and control standards, implement and operate systems to monitor service delivery
+ Provides frontline feedback to client strategy and broader process improvement functions to identify client pain points and opportunities for improvement
+ Builds a client-centric, collaborative and innovative culture
**Shareholder Accountabilities:**
+ Works closely with key business leaders to develop business plan, ensuring the optimal use of resources, and leverage operating model to maximize efficiency, effectiveness and scale
+ Ensures appropriate escalation protocol is in place and operating losses are reported appropriately
+ Protects the interests of the organization; identify and manage risks, resolve escalated matters and refer complex and/or non-standard, high-risk transactions/activities as needed
+ Collaborates with service delivery units, technology, finance and other functional specialist groups to ensure integrated service delivery, risk mitigation and compliance with applicable internal and external requirements
+ Owns process development and documentation; ensure processes utilized are effective and efficient
+ Monitors productivity and efficiency, operating systems to continually improve delivery capability consistent with overall financial and service objectives
+ Acts as a key contributor to strategic initiatives, functional projects/programs and/or internal/external working groups, and may have sign off authority on projects of larger scale and/or complexity
+ Conceptualizes/ defines change framework and contribute to strategy discussions; act as a key change champion for a defined area
+ Adheres to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Business Continuity Management)
+ Participates in and/or lead community initiatives and promote commitment to shared Enterprise values and commitments
+ Assesses performance based on team and function analytics
**Employee/Team Accountabilities:**
+ Contributes to the development of business segment and/or enterprise functional strategic priorities within Global Operations & Business Services
+ Develops annual and long-term plans for own area and influence plans beyond area managed
+ Provides both leadership and guidance in managing the overall team
+ Sets targets and objectives for the team
+ Grows team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered
+ Ensures ongoing training and development of staff to meet department objectives for service and productivity
+ Leads process of establishing performance objectives for the team, set people managers' performance objectives and ensure tracking, coaching and performance is adequately addressed and reported in a timely manner for team and individual performance above and below established objectives
+ Manages employees in compliance with all human resources policies, procedures & guidelines of conduct
+ Promotes a fair and equitable environment that supports a diverse workforce. encourages the team to achieve common goals and objectives, and creates an environment where the team freely escalates performance and production challenges
+ Facilitates change through positive reinforcement of milestones and successes as well as encouraging open discussion
+ Operates with a One Team mindset
**Who We Are**
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.