1,024 Business Customer jobs in the United States

**Req ID:** RQ205417
**Type of Requisition:** Regular
**Clearance Level Must Be Able to Obtain:** None
**Public Trust/Other Required:** MBI (T2)
**Job Family:** Business Process Analysis
**Skills:**
Business,Change Management,Cybersecurity
**Experience:**
3 + years of related experience
**Job Description:**
Seize your opportunity to make a personal impact as a **Cybersecurity Business Customer Relationship Liaison** supporting the United States Postal Service. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.
At GDIT, people are our differentiators. As a **Cybersecurity Business Customer Relationship Liaison** , you will help ensure today is safe and tomorrow is smarter. Our work depends on a **Cybersecurity Business Customer Relationship Liaison** joining our team to analyze design, develop, implement, and support code for our government customer, the United States Postal Service.
**HOW A CYBERSECURITY BUSINESS CUSTOMER RELATIONSHIP LIAISON** **WILL MAKE AN IMPACT**
In this role, a typical day will include:
+ Leading the assessment of current USPS cyber policies, the coverage of those policies, and areas of risks. They will evaluate how policies stack up to regulations, best practices, and industry standards.
+ They will guide the Postal Service through understanding acceptable risk and availability, and they will advance the development of a strategic cyber roadmap to include Artificial Intelligence (AI), Cloud, Zero Trust, and other critical areas.
+ They will work to ensure the Postal Service operates securely as we navigate an evolving IT environment.
**WHAT YOU'LL NEED TO SUCCEED:**
**Education** :
+ Bachelor's or Master's degree in Computer Science, Information Systems, Cybersecurity or other related fields. Or equivalent work experience.
+ NOTE: If resources do not have a relevant college degree, an additional 4 years of relevant work experience is required.
**Required Experience** :
+ 3+ years' experience with Cyber Security Business Relationships
+ The candidate must have experience in cyber documentation and designing cyber presentations to be shared across the client with the goal of translating highly technical content, such as cybersecurity architecture proposals and emerging area overviews (like Artificial Intelligence) for a non-technical audience.
+ The candidate must also have experience in creating and executing internal communications plans and project plans for sensitive client-wide solutions, and conducting ongoing internal user testing, user support, and maintenance of solutions.
+ The candidate must possess knowledge of project management and Enterprise Security Architecture leadership for client specific CIS Security Controls, internal assessments, and operation of a business continuity solution involving key personnel.
+ The candidate must also possess knowledge of writing Statements of Work (SOWs), Statements of Objectives (SOOs), Purchase Plans, Funding Requests, and requirements gathering for contracts.
+ The candidate must have the ability to conduct internal client assessments across the enterprise on maturity according to Security Controls.
**Security Clearance Level** :
+ Ability to obtain and maintain a Public Trust clearance and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting
+ **_This position has a U.S. residency requirement. The USPS security clearance process requires the selected candidate to have resided in the U.S. (including U.S. Territories) for the last five years as follows: U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 6 months consecutively in the last 3 years (unless they meet certain exceptions). Non-U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 90 days consecutively in the last 3 years._**
**Location** :
+ Morrisville, NC
+ Falls Church, VA
+ Eagan, MN
+ Remote considered
**GDIT IS YOUR PLACE:**
+ 401K with company match
+ Comprehensive health and wellness packages
+ Internal mobility team dedicated to helping you own your career.
+ Professional growth opportunities including paid education and certifications.
+ Cutting-edge technology you can learn from
+ Rest and recharge with paid vacation and holidays
#Cybersecurity #CustomerRelationshipLiason #zxc726
The likely salary range for this position is $43,888 - $0. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Join our Talent Community to stay up to date on our career opportunities and events at Opportunity Employer / Individuals with Disabilities / Protected Veterans

If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online.

Job Summary

This position is responsible for validation and accuracy of Commercial and Industrial (C&I) customer contract interpretation, account set-up and transaction tracking. This position will review signed C&I contracts for set-up accuracy against accepted quote and billing systems as well as resolve Utility enrollment exceptions. This position will identify, diagnose and resolve critical set-up issues to ensure the customer is billed accurately and in a timely manner. Position will also include collaborating with key stakeholders to reduce quoting and set-up errors.

Job Description

Key Accountabilities

•Validate terms listed on quote against signed contract

•Perform audit within system to ensure account set-up accuracy

•Perform specific set-up tasks in internal and external systems

•Validate replication to billing system for accuracy

•Identify, diagnose and resolve critical set-up errors

•Monitor and track Utility transactions

•Identify process improvements and make recommendations to management as well as partner with technical personnel for implementation of improvements

•Follow all company, legal and regulatory guidelines

•Perform other duties as assigned

Education, Experience, & Skill Requirements

•2+ years of experience in a related field such as QC, audit, billing, operations

•Ability to multi-task

•Data analysis between various systems such as SAP, Lodestar, Salesforce

•Root cause analysis

•Strong communication and organizational skills

•Basic skill in computer software applications such as MS Office products, SAP, Salesforce, Lodestar preferred

•High school diploma or equivalent

Key Metrics

•Support departmental SLA’s and work queue achievement

•Maintain qualitative and quantitative measurements related to departmental goals

•Identify and implement process improvements

This position is focused on Ercot LCI contracts and transactions, specifically.

Job Family

General Services

Company

Vistra Retail Operations Company

Locations

Irving, Texas

Texas

We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today!

If you currently work for Vistra or its subsidiaries, please apply via the internal career site.

It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.

If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at to make a request.

Vistra (NYSE: VST) is a leading Fortune 500 integrated retail electricity and power generation company based in Irving, Texas, that provides essential power resources to customers, businesses, and communities from California to Maine.

Vistra is the largest competitive power generator in the U.S., with a capacity of approximately 41,000 megawatts, or enough to power 20 million homes, operating in all of the major competitive wholesale markets in the country. Vistra is a leader in the energy transformation and expansion with an unyielding focus on reliability, affordability, and sustainability, powered by a diverse portfolio that includes natural gas, nuclear, coal, solar, and battery energy storage facilities. The company continues to grow its zero-carbon resources, operating the second-largest fleet of competitive nuclear power plants in the country, substantial battery energy storage capacity, and a growing number of solar facilities.

Vistra is one of the largest competitive electricity providers in the country and takes an innovative, customer-centric approach to retail, offering solutions to meet customers’ needs, including more than 50 renewable energy plans. Through its family of retail brands, Vistra serves approximately 5 million residential, commercial, and industrial retail customers.

As a leader in the responsible transformation of the country’s energy supply, Vistra has made significant progress towards its 2030 and 2050 targets. The company has committed to a 60% reduction of Scope 1 and 2 greenhouse gas emissions by 2030, as compared to our 2010 baseline, and net-zero carbon emissions by 2050, assuming necessary technological advancements and public policy incentives are achieved. Learn more about our environmental, social, and governance efforts and read the company’s sustainability report at .

Vistra’s hardworking team is committed to its purpose, “lighting up lives, powering a better way forward” and is guided by four core principles: we do business the right way, we work as a team, we compete to win, and we care about our stakeholders, including our customers, our communities where we work and live, our employees, and our investors. Learn more about how Vistra is powering a better way forward at vistracorp.com ( .

Come join us and be part of something special! Click here to learn more about Vistra.

It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.

If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at to make a request.

**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 2 years of experience in full life-cycle sales.
+ Experience in developing relationships with new customers and serving as a consultant.
**Preferred qualifications:**
+ Experience in building a book of business, ensuring the management and fulfillment of strategic goals, and in developing associated agreements.
+ Experience exceeding quota attainment.
+ Experience in educating new advertisers on the benefits of transitioning from traditional media to digital marketing strategies.
+ Knowledge of the online advertising industry.
+ Ability to grow in an ambiguous team environment.
+ Excellent communication skills, with the ability to provide comprehensive advertising solutions to prospective clients.
Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers.and we have fun doing it.
The US base salary range for this full-time position is $88,000-$126,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .
**Responsibilities:**
+ Manage the business pipeline and develop a strategy for long-term sustained success.
+ Secure new Google Ads clients by presenting marketing solutions, and create relevant ad campaigns that maximize their returns.
+ Develop business strategies that optimize the market potential.
+ Understand customer needs and requirements.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:

This role is eligible for our hybrid work model: 2 days in-office

Business Analyst, Customer Care

We pride ourselves on Customer Care at Priceline. And our team delivers the very best. Through our partner call centers and online support services, we make sure customers are always looked after before, during and after booking a deal with Priceline.

Why this job's a big deal:

This role demands a professional capable of analyzing operations, uncovering business opportunities, extracting insights from large datasets, and tackling a range of business problems. You'll actively engage with business units and engineering teams to comprehend and prioritize company requirements, then design effective solutions based on compelling business use cases. A strong commitment to streamlining and enhancing both internal and external processes will be essential for driving organizational success.

In this role you will get to:

• Conduct detailed business analysis, outlining problems, opportunities, and solutions.
• Determine operational objectives by evaluating business functions, information, and output requirements.
• Perform ad-hoc analysis and present clear, concise results.
• Construct workflow charts and diagrams, studying system capabilities and writing specifications.
• Improve systems by analyzing current practices and designing impactful modifications.
• Recommend controls by identifying issues and crafting improved procedures.
• Implement and set up reporting dashboards critical for business decision-making.
• Provide analytical and operational support to a team of SMEs specializing in product escalation support for direct customer care concerns.
• Be proactive, adaptable, and resourceful with a pragmatic, solution-focused approach to challenges.
• Work independently with sound judgment, while also thriving as part of a wider team.
• Communicate ideas and analysis effectively, both verbally and in writing, to technical and non-technical audiences.

Who you are:

• 3-5+ years of progressive experience in business analysis, operations analysis, or a related analytical role.
• Demonstrated success in identifying and solving complex business problems through data-driven insights.
• Proven ability to analyze large datasets, identify trends, and translate findings into actionable recommendations.
• Exceptional SQL and Tableau experience.
• Strong track record of designing and implementing process improvements and system enhancements.
• Experience in developing and deploying impactful reporting dashboards for strategic decision-making.
• Exceptional communication skills, both written and verbal, capable of articulating complex information to diverse audiences (technical and non-technical).
• A collaborative mindset, with experience partnering effectively with business units, engineering teams, and cross-functional stakeholders.
• Proactive and adaptable work ethic, thriving in a fast-paced environment and taking initiative to drive solutions.
• Ability to work autonomously and exercise sound judgment, while also contributing effectively within a team setting.
• Experience supporting teams specializing in product escalation or customer care concerns is a significant plus.
• A background in customer service or direct customer interaction is highly advantageous.
• Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability and Trust.
• The Right Results, the Right Way is not just a motto at Priceline; it's a way of life. Unquestionable integrity and ethics is essential.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, certain roles may be eligible for an annual bonus and/or equity grant.

The salary range for this position is $85,000- $05,000K USD.

#LI-VM1

#LI-Hybrid

Who we are

WE ARE PRICELINE.

Our success as one of the biggest players in online travel is all thanks to our incredible, dedicated team of talented employees. Priceliners are focused on being the best travel deal makers in the world, motivated by our passion to help everyone experience the moments that matter most in their lives. Whether it's a dream vacation, your cousin's graduation, or your best friend's wedding - we make travel affordable and accessible to our customers.

Our culture is unique and inspiring (that's what our employees tell us). We're a grown-up, startup. We deliver the excitement of a new venture, without the struggles and chaos that can come with a business that hasn't stabilized.

We're on the cutting edge of innovative technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

Priceline is part of the Booking Holdings, Inc. (Nasdaq: BKNG) family of companies, a highly profitable global online travel company with a market capitalization of over 80 billion. Our sister companies include Booking.com, BookingGo, Agoda, Kayak and OpenTable.

If you want to be part of something truly special, check us out!

Flexible work at Priceline

Priceline is following a hybrid working model, which includes two days onsite as determined by you and your manager (ideally selecting among Tuesday, Wednesday, or Thursday). On the remaining days, you can choose to be remote or in the office.

Inclusion is a Big Deal !

To be the best travel dealmakers in the world, we believe our team should reflect the broad range of customers and communities we serve. We are committed to cultivating a culture where all employees have the freedom to bring their individual perspectives, life experiences, and passion to work.

Priceline is a proud equal opportunity employer. We embrace and celebrate the unique lenses through which our employees see the world. We'd love for you to join us and help shape what makes our team extraordinary.

Applying for this position

We're excited that you are interested in a career with us. For all current employees , please use the internal portal to find jobs and apply.

External candidates are required to have an account before applying. When you click Apply, returning candidates can log in, or new candidates can quickly create an account to save/view applications.

Job Title: Business Analyst - Customer Service
Location: Trenton, NJ
Duration: 5 Months
No. of Positions: 1

Need a Business Analyst with Analysis, testing and customer service experience to work on multiple prioritized projects

Hybrid role requiring 2 days onsite, 3 days remote (no exceptions)
EXCELLENT Communication (verbal and written) and Customer Service skills REQUIRED.

The Business Analyst serves as a business analyst/helpdesk support for projects involving critical data processing systems for the Client. Relevant work experience: 3 to 5 years.

Responsibilities:
The BA will be responsible for the support of various Client applications.
- The analyst will be expected to monitor the helpdesk, accept helpdesk tickets, analyze the problem reported and assist the user with a resolution in a timely manner.

- The analyst will be expected to document the issue and resolution, test the application to replicate the issues reported and be able to understand Use Cases, Business Requirements Documents, User Stories, Test Scripts and any other related documentation. The BA will be expected to work in fast paced projects and will be expected to be organized, multitask, take initiatives and be customer friendly.

Skills required:

- Experience with Business Analysis, Software Testing and Customer Service/End User Support/Helpdesk Support.
- Knowledge of various documentation including BRD, FRD, Use Cases, User Stories, Test Scripts etc.
- Ability to analyze complex business processes, work flows and assist the user with the issue and resolution.
- Good communication skills required.
- 4 year college degree or equivalent study required.

Job Title: Business Analyst/Customer Service
Job Location: Collegeville, PA
Job Duration: 04 Months

POSITION SUMMARY:
Manage direct customer account data for Pharmaceutical Pharmaceutical customers in US and Puerto Rico to ensure compliance with federal and state requirements. Business Analysts review all incoming customer account creation and change requests, validate licensing and determine what (if any) additional requirements are needed to comply with regulatory requirements and Pharmaceutical policies. In addition, Business Analysts assign trade classification to customer accounts, which drives customer invoice terms, discounts, taxes, eligibility for contract pricing, and may control access to specified products.

POSITION RESPONSIBILITIES:
Create and maintain customers within their appropriate sales organization and company area to ensure accurate revenue data in downstream financials. Requires Perform due diligence research including a comprehensive search of internal and external databases to determine and verify account's primary business activity to assign the appropriate trade class.

ORGANIZATIONAL RELATIONSHIPS:
Pharmaceutical Customer service

EDUCATION AND EXPERIENCE:
High school diploma required
Bachelor's degree preferred

TECHNICAL SKILLS REQUIREMENTS:
SAP and Microsoft office, internet navigation, industry knowledge regarding customer classification and functionality preferred

PHYSICAL POSITION REQUIREMENTS:
Sitting and working on computer for long periods
Communicate w/customers via phone and computer
Minimal lifting 25lbs or less

Hard (required) Skills:
1. **MUST HAVE: Customer Master Data in SAP experience**
2. Data Entry
3. Ability to navigate the websites/internet

Soft/Preferred Skills
1. Excel
2. Good Written and Verbal communication
3. Change agile

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express Global Commercial Services (GCS) is a leader in supporting small business owners and larger companies with products and services to help them run and grow their businesses. The US Small Business and Middle Market segment (SME - Small and Medium Enterprise) is the largest GCS customer segment, with tremendous growth momentum, and continues to be a key area of investment and focus for our company.
The US Small Business Customer Engagement team sits within the GCS Marketing organization and focuses on spend growth, rewards and offers, and marketing capabilities to better meet the needs of our Small Business Card Members. Our team's goal is to inspire our customers to deepen their loyalty and expand their relationship with American Express.
Specifically, the Industry Marketing team focuses on driving loyalty and cardmember engagement through industry-specific marketing programs. The Sr. Analyst is a crucial role on the GCS Industry Marketing team, working in partnership with one other B30, to help lead the creation, execution, and promotion of GCS industry offers. This role will not only have ownership of execution workstreams but will also have the opportunity to influence and design program strategies in close partnership with the B35. This role has high visibility with leadership and across multiple partner teams.
**Responsibilities Include:**
+ Manage the execution workstream for 5 industry offer campaigns across multiple Amex Offers platforms and partners
+ Collaborate with analytics on offer targeting and strategy
+ Own creative development and execution of one-off emails promoting Industry Offers and Industry-specific loyalty messaging
+ Maintain and communicate team reporting through rigorous program performance forecasting and tracking
+ Analyze campaign performance to inform enhancements and optimization of future campaign strategies
+ Partner with team to manage budget and partner payments through PO process
+ Partner with internal teams (GMNS, Product, etc.) to align strategies on industry and enterprise focused initiatives
**Preferred Qualifications:**
+ Bachelor's degree with 2 years' experience in marketing
+ Highly collaborative and comfortable in a cross-functional environment, with ability to develop strong relationships both internally and externally
+ Project management experience with meticulous attention to detail
+ Strategic and creative problem solver with intellectual curiosity, passion for challenging the status quo to proactively find opportunities, and ability to anticipate challenges while providing solutions
+ Strong communication skills, both written and verbal, with ability to tell a story leveraging qualitative and quantitative evidence
+ Proactive self-starter with ability to navigate complex processes independently and prioritize across multiple projects
+ Enthusiastic and curious; comfortable in a fast-paced, rapidly changing environment
**Qualifications**
Salary Range: $55,000.00 to $105,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions
**Job:** Marketing
**Primary Location:** US-New York-Amex - for internal use only
**Other Locations:** US-New York-New York
**Schedule** Full-time
**Req ID:** 25013342

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express Global Commercial Services (GCS) is a leader in supporting small business owners and larger companies with products and services to help them run and grow their businesses. The US Small Business and Middle Market segment (SME - Small and Medium Enterprise) is the largest GCS customer segment, with tremendous growth momentum, and continues to be a key area of investment and focus for our company.
The US Small Business Customer Engagement team sits within the GCS Marketing organization and focuses on spend growth, rewards and offers, and marketing capabilities to better meet the needs of our Small Business Card Members. Our team's goal is to inspire our customers to deepen their loyalty and expand their relationship with American Express.
Specifically, the Industry Marketing team focuses on driving loyalty and cardmember engagement through industry-specific marketing programs. The Sr. Analyst is a crucial role on the GCS Industry Marketing team, working in partnership with one other B30, to help lead the creation, execution, and promotion of GCS industry offers. This role will not only have ownership of execution workstreams but will also have the opportunity to influence and design program strategies in close partnership with the B35. This role has high visibility with leadership and across multiple partner teams.
**Responsibilities Include:**
+ Manage the execution workstream for 5 industry offer campaigns across multiple Amex Offers platforms and partners
+ Collaborate with analytics on offer targeting and strategy
+ Own creative development and execution of one-off emails promoting Industry Offers and Industry-specific loyalty messaging
+ Maintain and communicate team reporting through rigorous program performance forecasting and tracking
+ Analyze campaign performance to inform enhancements and optimization of future campaign strategies
+ Partner with team to manage budget and partner payments through PO process
+ Partner with internal teams (GMNS, Product, etc.) to align strategies on industry and enterprise focused initiatives
**Preferred Qualifications:**
+ Bachelor's degree with 2 years' experience in marketing
+ Highly collaborative and comfortable in a cross-functional environment, with ability to develop strong relationships both internally and externally
+ Project management experience with meticulous attention to detail
+ Strategic and creative problem solver with intellectual curiosity, passion for challenging the status quo to proactively find opportunities, and ability to anticipate challenges while providing solutions
+ Strong communication skills, both written and verbal, with ability to tell a story leveraging qualitative and quantitative evidence
+ Proactive self-starter with ability to navigate complex processes independently and prioritize across multiple projects
+ Enthusiastic and curious; comfortable in a fast-paced, rapidly changing environment
**Qualifications**
Salary Range: $55,000.00 to $105,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions
**Job:** Marketing
**Primary Location:** US-New York-Amex - for internal use only
**Other Locations:** US-New York-New York
**Schedule** Full-time
**Req ID:** 25013342

**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 2 years of experience in a quota-carrying sales role.
+ Experience in online sales, acquisition, business development or cold-calling.
+ Experience in a customer-facing role working with digital advertising products.
**Preferred qualifications:**
+ Experience in managing and customizing for a customer base.
+ Experience in media account management or advertising industry.
+ Ability to multi-task and manage multiple projects while maintaining attention to detail.
+ Ability to proactively engage customers and deliver value-added business solutions.
+ Excellent problem-solving skills.
Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
As a New Business Account Strategist, you will drive onboarding for new advertising customers across the region, engaging with clients to optimize their Google solutions usage while developing digital advertising strategies aligned with their growth objectives. You will manage acquisitions and business team relationships, collaborating with engaged teams to transform business operations and deliver measurable solutions that address advertiser needs.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers.and we have fun doing it.
The US base salary range for this full-time position is $84,000-$120,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .
**Responsibilities:**
+ Achieve new business growth by consistently meeting and exceeding assigned onboarding goals for advertisers.
+ Guide new advertisers through post-sale customer journey, managing initial set up and ensuring successful campaign launches for sustained investment.
+ Collaborate with New Business Sales (NBS) and Google Customer Solutions (GCS) teams to ensure seamless customer transitions and identify expansion opportunities.
+ Engage with advertisers proactively via phone and email to understand business objectives, provide expert guidance and recommend tailored Google advertising solutions that drive measurable ROI.
+ Develop and implement strategies to optimize advertiser performance and product adoption, contributing to long-term success and Google's business growth.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: