1,097 Business Customer jobs in the United States

Business Customer Service Representative

94709 Berkeley, California Maplewoodmarketinginc

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Job Description

Business Customer Service Representative

Join to apply for the Business Customer Service Representative role at Maplewood Marketing

The Business Customer Service Representative is responsible for all aspects of the companys consumer outreach efforts and will provide leadership, strategic direction, and day-to-day management of the function. The Business Customer Service Representative will be responsible for building the brand and growth strategy for the business. They will oversee customer plans and marketing to allocate resources across assigned programs. They will also provide advice and guidance to various operating units to ensure overall marketing effectiveness.

Essential Functions Of The Business Customer Service Representative
  • Plan, initiate and direct marketing inquiries to determine trends, industry needs and customer preferences to optimize product and related service planning, to develop target markets, and recommend business development strategies.
  • Participate in the development of business plans.
  • Provide strategic direction to ensure a full understanding of communications objectives.
  • Build brand equity with consumers, franchisees and employees to maintain the companys differentiation in the marketplace.
  • Enhance existing customer/market data to build a customer base, to increase the rate of repeat customers, reduce defectors and cross-market among all channels.
  • Provide direction to cross-functional teams in the development & deployment of specific marketing programs to drive targeted revenue, including idealization, testing & operational impact.
Requirements Of The Business Customer Service Representative
  • Bachelors Degree in Communications or related field preferred but not required.
  • High School Diploma or GED Required.
  • 1-2 years experience in a customer-facing role or sales environment.
  • Excellent public speaking skills.
  • Must be able to commute to the office daily.
Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Marketing Services

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Business Customer Service Representative

66051 Olathe, Kansas AlphaGraphics

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Job Description

Business Customer Service Representative

We are seeking a professional, detail-oriented Business Customer Service Representative to serve as a primary point of contact for our business clients. This role involves supporting client inquiries and ensuring a high level of satisfaction across all interactions. The ideal candidate will be a strong communicator with experience managing business-to-business (B2B) customer relationships.

Key Responsibilities:
  • Serve as the primary point of contact for business customers via phone, email, and in-person visits.
  • Build and maintain strong, long-term client relationships.
  • Understand and communicate company policies, procedures, and service offerings.
  • Process orders, returns, or changes in service as needed.
  • Document all customer interactions and maintain accurate records using CRM software.
  • Collaborate with sales, production, and design teams to meet customer needs.
  • Monitor customer satisfaction and identify opportunities for service improvement.
Qualifications:
  • High school diploma or equivalent (Associate or Bachelor's degree preferred).
  • 2+ years of customer service experience, preferably in a B2B environment.
  • Strong verbal and written communication skills.
  • Proficient in CRM systems and Microsoft Office Suite
  • Excellent problem-solving skills and attention to detail.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Professional demeanor with a customer-first attitude.
Preferred Skills:
  • Experience in the commercial printing industry.
  • Bilingual or multilingual is a plus.

Compensation: $20.00 - $22.00 per hour

At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.

We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!

We invite EVERYONE to apply!
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Business-to-Business Customer Service Representative

28601 Hickory, North Carolina Ajilon

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Job Description

Ajilon - JobID: 44E15D17-B46C-43AA-BAC8-3D9CF77F1B94 (Customer Service Representative) As a Customer Service Rep at Ajilon, you'll: Address member inquiries, questions and concerns in all areas including products, tracking numbers, updating customer profiles, etc; Verify customer billing information and shipping address; Function efficiently and productively in a high-volume telephone call center; Route escalated calls to the Call Center Supervisor.Hiring Immediately >>

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New Business Account Executive, Google Customer Solutions

94103, California Google

Posted 3 days ago

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Job Description

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 2 years of experience in full life-cycle sales.
+ Experience in developing relationships with new customers and serving as a consultant.
**Preferred qualifications:**
+ Experience in building a book of business, ensuring the management and fulfillment of strategic goals, and in developing associated agreements.
+ Experience exceeding quota attainment.
+ Experience in educating new advertisers on the benefits of transitioning from traditional media to digital marketing strategies.
+ Knowledge of the online advertising industry.
+ Ability to grow in an ambiguous team environment.
+ Excellent communication skills, with the ability to provide comprehensive advertising solutions to prospective clients.
Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers.and we have fun doing it.
The US base salary range for this full-time position is $88,000-$126,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google ( .
**Responsibilities:**
+ Manage the business pipeline and develop a strategy for long-term sustained success.
+ Secure new Google Ads clients by presenting marketing solutions, and create relevant ad campaigns that maximize their returns.
+ Develop business strategies that optimize the market potential.
+ Understand customer needs and requirements.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
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Business Analyst, Customer Care

75215 Park Cities, Texas priceline.com LLC

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Job Description

This role is eligible for our hybrid work model: 2 days in-office

Business Analyst, Customer Care

We pride ourselves on Customer Care at Priceline. And our team delivers the very best. Through our partner call centers and online support services, we make sure customers are always looked after before, during and after booking a deal with Priceline.

Why this job's a big deal:

This role demands a professional capable of analyzing operations, uncovering business opportunities, extracting insights from large datasets, and tackling a range of business problems. You'll actively engage with business units and engineering teams to comprehend and prioritize company requirements, then design effective solutions based on compelling business use cases. A strong commitment to streamlining and enhancing both internal and external processes will be essential for driving organizational success.

In this role you will get to:

  • Conduct detailed business analysis, outlining problems, opportunities, and solutions.
  • Determine operational objectives by evaluating business functions, information, and output requirements.
  • Perform ad-hoc analysis and present clear, concise results.
  • Construct workflow charts and diagrams, studying system capabilities and writing specifications.
  • Improve systems by analyzing current practices and designing impactful modifications.
  • Recommend controls by identifying issues and crafting improved procedures.
  • Implement and set up reporting dashboards critical for business decision-making.
  • Provide analytical and operational support to a team of SMEs specializing in product escalation support for direct customer care concerns.
  • Be proactive, adaptable, and resourceful with a pragmatic, solution-focused approach to challenges.
  • Work independently with sound judgment, while also thriving as part of a wider team.
  • Communicate ideas and analysis effectively, both verbally and in writing, to technical and non-technical audiences.
Who you are:
  • 3-5+ years of progressive experience in business analysis, operations analysis, or a related analytical role.
  • Demonstrated success in identifying and solving complex business problems through data-driven insights.
  • Proven ability to analyze large datasets, identify trends, and translate findings into actionable recommendations.
  • Exceptional SQL and Tableau experience.
  • Strong track record of designing and implementing process improvements and system enhancements.
  • Experience in developing and deploying impactful reporting dashboards for strategic decision-making.
  • Exceptional communication skills, both written and verbal, capable of articulating complex information to diverse audiences (technical and non-technical).
  • A collaborative mindset, with experience partnering effectively with business units, engineering teams, and cross-functional stakeholders.
  • Proactive and adaptable work ethic, thriving in a fast-paced environment and taking initiative to drive solutions.
  • Ability to work autonomously and exercise sound judgment, while also contributing effectively within a team setting.
  • Experience supporting teams specializing in product escalation or customer care concerns is a significant plus.
  • A background in customer service or direct customer interaction is highly advantageous.
  • Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability and Trust.
  • The Right Results, the Right Way is not just a motto at Priceline; it's a way of life. Unquestionable integrity and ethics is essential.


There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, certain roles may be eligible for an annual bonus and/or equity grant.

The salary range for this position is $85,000- $05,000K USD.

#LI-VM1

#LI-Hybrid

Who we are

WE ARE PRICELINE.

Our success as one of the biggest players in online travel is all thanks to our incredible, dedicated team of talented employees. Priceliners are focused on being the best travel deal makers in the world, motivated by our passion to help everyone experience the moments that matter most in their lives. Whether it's a dream vacation, your cousin's graduation, or your best friend's wedding - we make travel affordable and accessible to our customers.

Our culture is unique and inspiring (that's what our employees tell us). We're a grown-up, startup. We deliver the excitement of a new venture, without the struggles and chaos that can come with a business that hasn't stabilized.

We're on the cutting edge of innovative technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

Priceline is part of the Booking Holdings, Inc. (Nasdaq: BKNG) family of companies, a highly profitable global online travel company with a market capitalization of over 80 billion. Our sister companies include Booking.com, BookingGo, Agoda, Kayak and OpenTable.

If you want to be part of something truly special, check us out!

Flexible work at Priceline

Priceline is following a hybrid working model, which includes two days onsite as determined by you and your manager (ideally selecting among Tuesday, Wednesday, or Thursday). On the remaining days, you can choose to be remote or in the office.

Inclusion is a Big Deal !

To be the best travel dealmakers in the world, we believe our team should reflect the broad range of customers and communities we serve. We are committed to cultivating a culture where all employees have the freedom to bring their individual perspectives, life experiences, and passion to work.

Priceline is a proud equal opportunity employer. We embrace and celebrate the unique lenses through which our employees see the world. We'd love for you to join us and help shape what makes our team extraordinary.

Applying for this position

We're excited that you are interested in a career with us. For all current employees , please use the internal portal to find jobs and apply.

External candidates are required to have an account before applying. When you click Apply, returning candidates can log in, or new candidates can quickly create an account to save/view applications.
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New Business Account Strategist, Onboarding, Google Customer Solutions

94103, California Google

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Job Description

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 2 years of experience in a quota-carrying sales role.
+ Experience in online sales, acquisition, business development or cold-calling.
+ Experience in a customer-facing role working with digital advertising products.
**Preferred qualifications:**
+ Experience in managing and customizing for a customer base.
+ Experience in media account management or advertising industry.
+ Ability to multi-task and manage multiple projects while maintaining attention to detail.
+ Ability to proactively engage customers and deliver value-added business solutions.
+ Excellent problem-solving skills.
Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
As a New Business Account Strategist, you will drive onboarding for new advertising customers across the region, engaging with clients to optimize their Google solutions usage while developing digital advertising strategies aligned with their growth objectives. You will manage acquisitions and business team relationships, collaborating with engaged teams to transform business operations and deliver measurable solutions that address advertiser needs.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers.and we have fun doing it.
The US base salary range for this full-time position is $84,000-$120,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google ( .
**Responsibilities:**
+ Achieve new business growth by consistently meeting and exceeding assigned onboarding goals for advertisers.
+ Guide new advertisers through post-sale customer journey, managing initial set up and ensuring successful campaign launches for sustained investment.
+ Collaborate with New Business Sales (NBS) and Google Customer Solutions (GCS) teams to ensure seamless customer transitions and identify expansion opportunities.
+ Engage with advertisers proactively via phone and email to understand business objectives, provide expert guidance and recommend tailored Google advertising solutions that drive measurable ROI.
+ Develop and implement strategies to optimize advertiser performance and product adoption, contributing to long-term success and Google's business growth.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
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Business Office Customer Service Representative

77588 Pearland, Texas Kelsey-Seybold Clinic

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Job Description

Under the supervision of Customer Service Supervisor, employee answers all patient telephone inquiries regarding patient accounts in reference to Clinic billing, insurance information, collection accounts, and general patient concerns. Must maintain Customer Service Representative, Customer Service, Office, Business, Representative, Retail, Healthcare, Patient

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Business Insurance- Customer Service Representative

99254 Spokane, Washington The Travelers Companies, Inc.

Posted 1 day ago

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Job Description

Who Are We?

Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$36,300.00 - $0,000.00

Target Openings

6

What Is the Opportunity?

Do you have a strong desire to help others? Can you provide a superior customer experience while maintaining a high level of professionalism and productivity? As the first contact for customers, agents, brokers and/or internal business partners, the Operations Customer Service team at Travelers play a key role in providing a positive experience. In the role of Customer Service Associate, you will handle a high volume of customer inquiries, primarily via inbound calls, in an accurate and efficient manner while demonstrating empathy and resolving their needs. As you expand your communication, technical, and business knowledge you will have the opportunity to grow your career at Travelers. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration.

Schedule Details:
• Target start date October 27, 2025
• Training schedule will fall between the hours of 8 a.m. - 5 p.m. PST; M-F
• Following training schedule will be 8 a.m. to 5 p.m. PST; M-F
• Also considering Military Spouse candidates currently residing in Pacific
Time

Pay Details:
• This position offers a base salary of $45,000 • Quarterly financial incentives are offered, based on performance
• Eligible for full benefits on day one of employment

What Will You Do?

Successfully complete applicable new hire training.
Handle inbound inquiries from external customers and/or internal business partners via calls, emails, chats and/or other methods, taking the appropriate action, as needed. As you grow your knowledge and skills, you will increase the variety of interactions you are able to assist, which may include questions regarding quotes, policies, coverages, billing, audits, or application access/support.
Build and maintain customer satisfaction and trust by actively listening to inquiries and effectively applying learned product, systems, and business area knowledge to educate and respond to the customer accurately and efficiently.
Navigate multiple systems and platforms simultaneously while interacting with the customer.
Adapt and modify communication style to provide a positive, consistent, empathetic, and thorough customer experience.
Ensure accurate and comprehensive documentation of information, following the defined guidelines and procedures of the corresponding business area.
May support departmental projects and initiatives and take on other developmental opportunities.
Perform other duties as assigned.

What Will Our Ideal Candidate Have?

Prior customer service experience.
Strong verbal and written communication skills with the ability to clearly convey information to various audiences while showing empathy and understanding of the customer’s needs.
Proficiency utilizing technology, including the ability to navigate across multiple systems simultaneously.
Ability to analyze information and think critically to make informed decisions.
Organizational and time management skills with the ability to handle shifting priorities in a high-volume, fast-paced environment.
Flexibility and resiliency to navigate change.
Desire to continuously acquire new skills and knowledge.

What is a Must Have?

High school diploma or GED.

What Is in It for You?

Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit

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Senior Business Analyst, Customer Analytics

02140 Cambridge Mobile Telematics

Posted 1 day ago

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Job Description

Cambridge Mobile Telematics (CMT) is the world's largest telematics service provider. Its mission is to make the world's roads and drivers safer. The company's AI-driven platform, DriveWell Fusion®, gathers sensor data from millions of IoT devices - including smartphones, proprietary Tags, connected vehicles, dashcams, and third-party devices - and fuses them with contextual data to create a unified view of vehicle and driver behavior. Auto insurers, automakers, commercial mobility companies, and the public sector use insights from CMT's platform to power risk assessment, safety, claims, and driver improvement programs. Headquartered in Cambridge, MA, with offices in Budapest, Chennai, Seattle, Tokyo, and Zagreb, CMT measures and protects tens of millions of drivers across the world every day.

As a Senior Business Analyst at CMT, you will play a key role in designing and implementing analytics solutions that help both internal and external customers assess the performance of their programs. Your work will directly inform strategic decision-making, improve product offerings, and deliver exceptional value to our clients and partners. You will work closely with internal and external customers, as well as product and engineering teams.

CMT is looking for a collaborative, customer-committed, and creative Senior Business Analyst, Customer Analytics who wants to join us in making roads safer by making drivers better!

Responsibilities:

  • Conduct in-depth analysis to identify key performance drivers, translating data into actionable insights that inform business strategy and decision-making
    • Design and develop Tableau dashboards to visualize and communicate insights across key business domains, ensuring actionable next steps
    • Develop and optimize SQL queries and ETL pipelines using Databricks and Redshift to support data processing and analysis
    • Build self-service reporting tools for recurring use cases, iterating based on user feedback to enhance functionality and usability
    • Apply experimentation frameworks to design and evaluate A/B and multivariate tests, identifying best practices for business optimization
    • Collaborate with cross-functional teams to integrate analytics into product development, marketing strategies, and customer solutions
    • Present data insights to stakeholders at all levels to influence business decisions
    • Complete any additional tasks as they arise
Qualifications:
  • Bachelor's degree or equivalent years of experience and/or certification in Statistics, MIS, Business Analytics, or a related field
    4+ years of professional experience in data analytics
    • Proficiency in databases such as Redshift and/or Databricks
    • Proficiency in reporting tools like Tableau
    • Knowledge of statistical models
    • Knowledge of Python is a plus
    • Strong communication and collaboration skills
    • Curiosity and passion in working with data
Compensation and Benefits:
  • Fair and competitive salary based on skills and experience, and annual performance bonus
    Equity may be awarded in the form of Restricted Stock Units (RSUs)
    Medical, Dental, Vision and Life Insurance, matching 401k, short-term & long-term disability and parental leave
    Unlimited Paid Time Off including vacation, sick days & public holidays
    Flexible scheduling and work from home policy depending on role and responsibilities
Additional Perks:
  • Feel great working to improve road safety around the world!
    Join one of our many employee resource groups including Black, AAPI, LGBTQIA+, Women, Book Club and Health & Wellness
    Extensive wellness, education and employee assistance programs
    CMT will do all that is possible to support our employees and create a positive and inclusive work environment for all!

Commitment to Diversity and Inclusion:

At CMT, we believe the best ideas come from a mix of backgrounds and perspectives.

We are an equal-opportunity employer committed to creating a workplace and culture where everyone feels valued, respected, and empowered to bring their unique talents and perspectives. Diversity is essential to our success, and we actively seek candidates from all backgrounds to join our growing team.

We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability state. CMT is headquartered in Cambridge, MA. To learn more, visit and follow us on X @cmtelematics.
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Business Insurance- Customer Service Representative

99254 Spokane, Washington Travelers

Posted 1 day ago

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Job Description

Customer Service Associate

Do you have a strong desire to help others? Can you provide a superior customer experience while maintaining a high level of professionalism and productivity? As the first contact for customers, agents, brokers and/or internal business partners, the Operations Customer Service team at Travelers play a key role in providing a positive experience. In the role of Customer Service Associate, you will handle a high volume of customer inquiries, primarily via inbound calls, in an accurate and efficient manner while demonstrating empathy and resolving their needs. As you expand your communication, technical, and business knowledge you will have the opportunity to grow your career at Travelers.

Schedule Details:

Target start date October 27, 2025

Training schedule will fall between the hours of 8 a.m. - 5 p.m. PST; M-F

Following training schedule will be 8 a.m. to 5 p.m. PST; M-F

Considering Military Spouse candidates currently residing in Pacific Time

Pay Details:

This position offers a base salary of $45,000

Quarterly financial incentives are offered, based on performance

Eligible for full benefits on day one of employment

What Will You Do?

  • Successfully complete applicable new hire training.
  • Handle inbound inquiries from external customers and/or internal business partners via calls, emails, chats and/or other methods, taking the appropriate action, as needed. As you grow your knowledge and skills, you will increase the variety of interactions you are able to assist, which may include questions regarding quotes, policies, coverages, billing, audits, or application access/support.
  • Build and maintain customer satisfaction and trust by actively listening to inquiries and effectively applying learned product, systems, and business area knowledge to educate and respond to the customer accurately and efficiently.
  • Navigate multiple systems and platforms simultaneously while interacting with the customer.
  • Adapt and modify communication style to provide a positive, consistent, empathetic, and thorough customer experience.
  • Ensure accurate and comprehensive documentation of information, following the defined guidelines and procedures of the corresponding business area.
  • May support departmental projects and initiatives and take on other developmental opportunities.
  • Perform other duties as assigned.

What Will Our Ideal Candidate Have?

  • Prior customer service experience.
  • Strong verbal and written communication skills with the ability to clearly convey information to various audiences while showing empathy and understanding of the customer's needs.
  • Proficiency utilizing technology, including the ability to navigate across multiple systems simultaneously.
  • Ability to analyze information and think critically to make informed decisions.
  • Organizational and time management skills with the ability to handle shifting priorities in a high-volume, fast-paced environment.
  • Flexibility and resiliency to navigate change.
  • Desire to continuously acquire new skills and knowledge.

What is a Must Have?

  • High school diploma or GED.

What Is In It For You?

  • Health Insurance : Employees and their eligible family members including spouses, domestic partners, and children are eligible for coverage from the first day of employment.
  • Retirement : Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off : Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program : The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement : We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit

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