7,771 Business Operations Director jobs in the United States

Join a premier global financial institution and help shape the future of operations. As a key member of our leadership team, you will drive impactful change and deliver innovative solutions. Collaborate with senior leaders and cross-functional partners to set a bold vision for operational excellence. Inspire high-performing teams and foster a culture of continuous improvement. Make a lasting impact on our customers, employees, and business outcomes.

As a Business Operations Director - Transformation & Strategic Initiatives at JPMorgan Chase within the Consumer & Community Banking Operations team, you will define and execute a multi-year transformation roadmap. You will leverage industry best practices and emerging technologies to deliver end-to-end improvements in customer and employee experiences. This role requires strong collaboration with senior leadership, business partners, and external advisors. You will ensure alignment with strategic objectives and deliver measurable wins along the way. The position is based in Columbus, OH; Wilmington, DE; Indianapolis, IN; Heathrow, FL; or Tampa, FL.

You will serve as a thought leader in operations, bringing expertise in large-scale change initiatives and consulting or advisory roles. The role involves championing a culture of innovation, agility, and continuous improvement. You will oversee operational risk identification and mitigation, ensuring compliance with regulatory requirements. The successful candidate will inspire and mentor teams, fostering collaboration and high performance. This is an opportunity to drive transformation at scale and influence the strategic direction of our operations function.

Job Responsibilities

• Define and communicate a compelling vision for the future of operations, aligned with organizational goals and industry trends.
• Lead the design and delivery of large-scale transformation programs to enhance efficiency, customer experience, and risk management.
• Build and maintain strong relationships with senior leadership, business partners, and external advisors to ensure alignment and successful execution.
• Champion a culture of innovation, agility, and continuous improvement using structured change management methodologies.
• Oversee the identification and mitigation of operational risks, ensuring robust controls and regulatory compliance.
• Inspire, mentor, and develop high-performing teams, fostering an open and collaborative culture.
• Develop and present robust business cases for strategic initiatives.
• Manage multiple priorities and deliver results under tight deadlines.
• Leverage data, technology, and process reengineering to drive operational improvements.
• Monitor progress and measure outcomes to ensure sustained results.
• Serve as a trusted advisor to stakeholders at all levels.

Required Qualifications, Capabilities, and Skills

• Several years experience as an Executive Director or similar external position
• Minimum of 10 years of experience in operations and/or technology, ideally in consumer banking.
• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Proven track record of leading complex, cross-functional initiatives in a highly regulated environment.
• Experience in consulting or advisory roles, with demonstrated ability to influence at the executive level.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Demonstrated ability to manage multiple priorities and deliver results under tight deadlines.
• Experience with structured change management methodologies (e.g., Prosci ADKAR).
• Ability to develop and present robust business cases.
• Strong stakeholder engagement skills.
• Experience in team leadership and talent development.

Preferred Qualifications, Capabilities, and Skills

• Strong understanding of consumer banking operations and technology.
• MBA or advanced degree preferred.
• Experience with data-driven transformation initiatives.
• Familiarity with industry best practices in operational excellence.
• Ability to foster a culture of innovation and continuous improvement.
• Experience working with external advisors and consultants.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Job Description

Job Description

Movement School is a growing network of free, public charter schools. We exist to love and value scholars and communities by leading a movement of excellence in education. In partnership with our families, we equip our scholars with the tools to close generational gaps through self-efficacy, access to world-class instruction, and financial education.

General Summary
Movement’s Business Operations Director oversees the ongoing operations at the school in conjunction with the Principal, and ensures implementation and maintenance of clear systems that allow principals and teachers to focus on students.

Roles and Responsibilities

• Oversees the ongoing operations at the school.
• Creates a detailed start-up checklist and ordering list to ensure that the school starts each year prepared and fully stocked.
• Manages and oversees the school’s physical condition.
• Works with Information Technology Team to ensure that the school has a fully functioning technology infrastructure.
• Manages student information database system and generates reports as needed.
• Manages food and transportation services
• Ensures school-wide compliance with health and safety laws, charter contracts, state education mandates (including staff fingerprinting), teacher certification, and all federal and state workplace regulation
• Ensures that school-based employees receive payroll and benefits in timely and accurate manner
• Works with the principal to create and oversee the school’s budget, finances, and relationships with outside vendors
• Works with appropriate staff to construct advisory and class rosters.
• Manages relationships with all outside organizations and leads the school’s efforts to partner with community leaders and organizations
• Manages visitor program
• Manage staff time off request
• Maintains thorough list of pre-kindergarten programs, head start programs, youth service programs, churches, and other community organizations with which to correspond regarding student recruitment
• Tracks student admission applications and maintains a waitlist
• Manages student recruitment initiatives.
• Manages the office staff, and ensures the smooth operation of the main office, including mailings, attendance reporting, office machine maintenance, etc.
• Performs other related duties as required and assigned

Education and Qualifications

• A bachelor’s degree is required
• Experience managing others (preferred)
• Project planning experience (preferred)

Are you experienced in process improvement, business transformation, and change management? If so, this Business Operations Director opportunity allows you to make meaningful change in an industry-leading Commercial Real Estate (CRE) department.
As a Business Operations Director in Commercial Term Lending (CTL), you will drive strategic change, including operating model, process, technology, product and risk/controls. This individual will be a business subject matter expert who partners across all onboarding teams to develop a best in class client and employee experience that will support the unique needs of commercial real estate owner operators.
**Job responsibilities:**
+ Drive strategic change to implement the Commercial Term Lending strategy
+ Work with Technology and Product teams to prioritize and deliver projects and process re-engineering efforts to deliver operational excellence
+ Partner with sales, treasury sales and middle office on process design and execution
+ Help determine roles and responsibilities as technology, business process and operating models change
+ Other responsibilities as assigned
**Required qualifications, capabilities and skills:**
+ 5 years of project management experience with emphasis on process re-engineering/business transformation
+ 5 years of operations management experience
+ Ability to work in a demanding, fast paced environment with competing priorities
+ Advanced expertise with Microsoft Office suite, particularly Excel, PowerPoint and Pitch Pro
+ Strong oral and written communication skills
+ Commercial Real Estate business knowledge
+ Bachelor's Degree.
**Preferred qualifications, capabilities and skills:**
+ MBA a plus
+ Self-starter with the ability to work independently
+ Strong interpersonal skills and the ability to work collaboratively; develop strong partnership with multiple levels of employees
+ Strong analytical skills with attention to detail and the ability to interpret and present complex data
The final title and job grade is at the discretion of the firm and will be discussed at the time of offer. It may be different than what is listed on the requisition based on candidate experience level.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
Jersey City,NJ $161,500.00 - $60,000.00 / year; New York,NY 161,500.00 - 260,000.00 / year; Chicago,IL 152,000.00 - 245,000.00 / year; Uniondale,NY 161,500.00 - 260,000.00 / year

Are you experienced in process improvement, business transformation, and change management? If so, this Business Operations Director opportunity allows you to make meaningful change in an industry-leading Commercial Real Estate (CRE) department.

As a Business Operations Director in Commercial Term Lending (CTL), you will drive strategic change, including operating model, process, technology, product and risk/controls. This individual will be a business subject matter expert who partners across all onboarding teams to develop a best in class client and employee experience that will support the unique needs of commercial real estate owner operators.

Job responsibilities:

• Drive strategic change to implement the Commercial Term Lending strategy
• Work with Technology and Product teams to prioritize and deliver projects and process re-engineering efforts to deliver operational excellence
• Partner with sales, treasury sales and middle office on process design and execution
• Help determine roles and responsibilities as technology, business process and operating models change
• Other responsibilities as assigned

Required qualifications, capabilities and skills:

• 5 years of project management experience with emphasis on process re-engineering/business transformation
• 5 years of operations management experience
• Ability to work in a demanding, fast paced environment with competing priorities
• Advanced expertise with Microsoft Office suite, particularly Excel, PowerPoint and Pitch Pro
• Strong oral and written communication skills
• Commercial Real Estate business knowledge
• Bachelor's Degree.

Preferred qualifications, capabilities and skills:

• MBA a plus
• Self-starter with the ability to work independently
• Strong interpersonal skills and the ability to work collaboratively; develop strong partnership with multiple levels of employees
• Strong analytical skills with attention to detail and the ability to interpret and present complex data

The final title and job grade is at the discretion of the firm and will be discussed at the time of offer. It may be different than what is listed on the requisition based on candidate experience level.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Base Pay/Salary
Jersey City,NJ $161,500.00 - $60,000.00 / year; New York,NY 161,500.00 - 260,000.00 / year; Chicago,IL 152,000.00 - 245,000.00 / year; Uniondale,NY 161,500.00 - 260,000.00 / year

Our client is seeking a highly accomplished and strategic Senior Operations Director to lead and optimize their business management functions. This is a key, fully remote leadership position, allowing you to drive operational excellence from your home office. You will be responsible for overseeing a broad range of operational activities, including process improvement, strategic planning, budget management, resource allocation, and performance monitoring. Your primary goal will be to enhance organizational efficiency, drive profitability, and ensure the seamless execution of business objectives. This involves developing and implementing operational strategies, identifying areas for innovation, and leading cross-functional teams to achieve strategic goals. You will play a critical role in talent management, team development, and fostering a high-performance culture. The ideal candidate possesses an MBA or a Master's degree in Business Administration, Operations Management, or a related field. A minimum of 10 years of progressive leadership experience in operations management, with a proven track record of managing complex P&Ls, implementing successful strategic initiatives, and driving significant operational improvements in diverse business environments, is required. Strong financial acumen, exceptional strategic thinking, and outstanding leadership and communication skills are essential. Experience with change management, process re-engineering (e.g., Lean, Six Sigma), and relevant business management software is highly desirable. This fully remote role requires a self-motivated and results-oriented leader who can operate effectively in a distributed team environment. If you are a visionary leader passionate about driving operational excellence and making a significant impact on business success from a remote setting, we encourage you to apply. You will be instrumental in shaping the future direction and operational effectiveness of our client.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Function:**
R&D Operations
**Job Sub** **Function:**
Clinical Trial Project Management
**Job Category:**
People Leader
**All Job Posting Locations:**
Raritan, New Jersey, United States of America, Titusville, New Jersey, United States of America
**Job Description:**
**About Innovative Medicine**
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Learn more at note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):
**United States** - Requisition Number: R-
**Belgium** - Requisition Number: R-
**United Kingdom** - Requisition Number: R-
Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.
**We are searching for the best talent for Director Business Operations to be based out of Raritan, NJ or Titusville, NJ. This is a hybrid position and requires you to be onsite 3 days a week** .
**Purpose:**
The Director, Business Operations sits within the DU and is accountable for establishing and continuously optimizing business operations strategy to enable the DU to deliver the portfolio, as measured by time, cost, and quality. This is achieved through broad understanding of the portfolio, strong relationships with functional units within and outside the DU, and by analyzing data to uncover insights and improve ways of working.
The Director, Business Operations reports to the Delivery Operations Leader and leads Business Operations for the entire DU. The role includes leadership, growth, and development responsibilities for team members.
The Director, Business Operations also directly supports the Head of Post - Approval Delivery Unit and the DU Senior Leadership Team (SLT), serving as a strategic partner to ensure delivery of the portfolio, proactive risk management, and strong governance.
The Director, Business Operations, will collaborate with the Post - Approval Delivery Unit SLT, the Business Operations Leadership Team (BOLT), and Business Operations team members throughout Global Development to maintain global oversight of:
+ Business Operations Strategy, Metrics, Goals and Objectives for the DU, aligned with Global Development strategy
+ Communication Strategy within the DU, including supporting broader Global Development Communications by providing DU specific content
+ Governance and management of DU functional budget and portfolio-delivery risks, using insights and proactive analysis to mitigate and manage risks early
+ Translation of global talent strategy into DU-level talent planning and enablement.
+ Establishment of a governance framework for functional onboarding, training, and communications in the DU
+ ROI-based, insights-driven process improvements (e.g. investigator meetings, inspection readiness, stakeholder engagement, efficiency improvement initiatives)
**You will be responsible for:**
+ Risk and Portfolio Management: Identify, assess, and proactively mitigate portfolio-level and operational risks. Develop and implement risk management processes and controls to ensure early identification of issues, constant inspection readiness, and compliance with regulations and company policies.
+ Business Operations Strategy: Manage and coordinate business operations strategy and initiatives to drive operational excellence across key functional domains, including Delivery Operations, Trial Management, and Therapeutic/Disease Area Stronghold Delivery. Collaborate closely with Business Operations peers within Global Development to align on enterprise-wide improvements.
+ Reporting and Analysis: Establish and lead DU business reviews, risk forums, and performance discussions. Leverage insights from data and operational metrics to support decision-making and highlight areas for continuous improvement. Shape reporting frameworks and tools to enable clear and actionable oversight.
+ Functional Budget and Resource Management: Oversee DU-level planning and tracking of functional budgets, in close partnership with the Resource Management Director.
+ Communication Strategy and Execution: Ensure consistent and timely communication within the DU. Deliver DU-specific content that supports broader Global Development communications and ensures transparency and stakeholder engagement across internal and external audiences.
+ Operational Excellence: Provide guidance and tools to support continuous improvement initiatives. Partner with Post-Approval Delivery Unit Delivery Operations Leads and functional experts to drive harmonization, process maturity, and delivery effectiveness.
+ Stakeholder Engagement: Establish key customer and stakeholder interfaces across the DU and align operational strategy to evolving needs. Build strong partnerships to ensure effective collaboration and joint accountability for delivery outcomes.
+ Team Management: Supervise and support team members within the business operations function. Promote a culture of trust, professional growth, and impact-oriented performance.
+ Process Improvement: Define and implement DU-wide process optimization strategies. Lead efforts to enhance operational workflows, streamline delivery, and introduce innovations aligned with enterprise priorities.
+ Performance Management: Define and monitor key performance indicators (KPIs) and management systems to track delivery execution. Ensure visibility and accountability for operational results.
+ Strategic and Operational Support to Post - Approval Delivery Unit SLT: Provide strategic and operational support to the DU Head and Post - Approval Delivery Unit. SLT. Contribute to the planning, governance, and execution of cross-functional initiatives that drive portfolio delivery, improve operational effectiveness, and ensure alignment with DU priorities.
+ Problem Solving: Take ownership of initiatives and ad hoc projects that enable smooth and agile DU operations. Act as a driver for change, resilience, and results across the organization.
**Qualifications / Requirements:**
+ Bachelor's degree or equivalent required, preferably in Life Sciences (e.g., Biology, Chemistry, Biochemistry, Nursing, Pharmacy). Advanced degree in a scientific discipline and/or Master's degree is preferred.
+ Minimum of 15 years of clinical research experience acquired in pharmaceutical industry, CRO or investigational site. Expertise or experience in risk and portfolio management.
+ Minimum of 3 years of people management experience.
+ Excellent communication and leadership skills. Proven ability to foster team productivity and cohesiveness.
+ Ability to manage complexity under pressure.
+ Proven track record of project management.
+ Strong in strategy development, project execution, stakeholder management, training and excellent interpersonal skills.
+ Strong decision-making and financial management skills.
+ Flexibility to work in a rapidly changing environment with the appropriate sense of urgency.
+ Experience in transforming organizations in response to business needs.
+ Effective issue resolution and ability to generate and implement contingency plans for both productivity and quality issues when required.
+ Excellent knowledge of drug development, clinical research operations and regulatory requirements including ICH-GCP, HCC and applicable regulations.
+ Ability to synthesize and evaluate data generated from various reports and sources.
+ Demonstrated skills in effective communication with various internal and external stakeholders (e.g. investigational sites, ethics committees, health authorities. etc.).
**Other:**
+ Operates with limited supervision.
+ Proficiency in English.
+ Computer literate.
+ Strong interpersonal and negotiating skills.
+ Excellent organizational skills and ability to collaborate and handle multiple priorities within a matrix environment.
+ Perform activities in a timely and accurate manner.
+ Can travel internationally up to 10%-20% of the time.
_The anticipated base pay range for this position in the US is $160,000 to $276,000._
The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/ performance year. Bonuses are awarded at the Company's discretion on an individual basis.
Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program.
Employees are eligible for the following time off benefits:
+ Vacation - up to 120 hours per calendar year
+ Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
+ Holiday pay, including Floating Holidays - up to 13 days per calendar year
+ Work, Personal and Family Time - up to 40 hours per calendar year
For additional general information on company benefits, please go to: job posting is anticipated to close on October 13th, 2025. The Company may however extend this time-period, in which case the posting will remain available on to accept additional applications.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via , internal employees contact AskGS to be directed to your accommodation resource.
#LI-Hybrid

Job Description

Job Description

IN SUMMARY.

As part of the Client Services leadership team, the newly formed Director, Business Operations is central to delivering on Azalea's mission by empowering our leaders to measure, learn, and improve by building exemplary metrics, dashboards, and benchmarks that allow us to measure the health of our clients and our internal process KPI's.

We are looking for someone who thrives at the intersection of EHR data expertise, rigorous analytics qualifications, and driving internal process change. You will play a critical role in creating predictive models of client health and business outcomes leveraging multi-system data inputs. The Director, Business Operations will be critical in solving consequential problems in client services that improve the efficiency and efficacy of the solutions and services we deliver. This role is ideal for someone with hands-on experience working with salesforce data, strong data wrangling skills, and a passion for turning data into meaningful insights that resonates with internal and external stakeholders.

WHAT YOU WILL DO.

• Develop iconic analytic outputs (studies, dashboards, benchmarks) that demonstrate Azalea's unique value to our clients
• Engage with clients and operational leaders to understand client satisfaction responses, usage data and engagement scores to develop predictive models of client satisfaction and attrition risk.
• Collaborate closely with cross-functional teams to validate data quality, investigate issues, and provide feedback that informs an overarching data strategy
• Own client services business processes including tools such as Salesforce, time management, and other technologies used to tackle problems and measure performance against KPI's
• Budget and forecasting management for Client Services

BACKGROUND AND SKILLS YOU WILL BRING.

• Undergraduate education in data analysis, clinical informatics, or a related field or commensurate experience.
• Experience working with large relational databases consisting of millions of records.
• Experience building dashboards, benchmarks, or metrics to achieve measurable improvement in business operations, quality outcomes and client health modeling
• 2+ years of experience wrangling and analyzing EHR data or other real-world data sources using industry standard tools
• Knowledge of clinical terminologies such as ICD, SNOMED, LOINC, RxNorm, or NDC.
• Experience translating healthcare and operational concepts into analytic workflows.
• Strong communication skills to present insights and results to both technical and non-technical audiences.
• Ability to learn and adapt quickly in a dynamic start-up environment.
• Expertise in SalesForce, Pendo and other data sources.

SUCCESS LOOKS LIKE.

• Being aggressive and taking initiative; we trust you to move the needle forward
• Doing the job; outcomes are just as important as strategy
• Being adaptable and amenable to meet the changes of a dynamic and evolving industry
• Demonstrating humility; partnership and collaboration is who we are and how we operate
• Tapping into your innovative side; conventional is not always correct

HOW WE INVEST IN YOU.

• Competitive and comprehensive benefits: Coverage options to support the whole person, including full medical, dental, vision, and life insurance
• Generous employer sponsored subsidy towards employee's medical insurance premiums
• Azalea Health covers 100% of the premiums for Life AD&D and Long-Term Disability for all eligible full-time employees
• Balance and flexibility: Simple Paid Time Off (PTO) options. You earn your time, use it as you choose.
• Economic opportunity : Competitive total rewards package that offers competitive pay and advancement opportunities

Azalea Health's EEO Statement

Azalea Health is an Equal Opportunity Employer committed to creating a diverse and inclusive workforce where our employees excel based on merit, qualifications, knowledge, ability, and job performance. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and any other characteristics protected by federal, state, and local laws that make our employees unique.

Our client, a rapidly expanding leader in its sector, is seeking an innovative and results-driven Operations Director to spearhead business development efforts. This fully remote position will be instrumental in identifying new market opportunities, forging strategic partnerships, and driving revenue growth. The ideal candidate will possess a sharp business acumen, exceptional analytical skills, and a proven ability to translate market insights into actionable strategies. You will be responsible for market analysis, competitor research, proposal development, and the execution of growth initiatives. This role requires a proactive, self-motivated individual who thrives in a remote-first environment and excels at building relationships across diverse teams and external stakeholders.

Responsibilities:

• Identify and evaluate new business opportunities, market trends, and potential strategic partnerships.
• Conduct thorough market research and competitive analysis to inform strategic decisions.
• Develop and present compelling business proposals and strategic plans to senior management.
• Lead the execution of business development initiatives, ensuring successful launch and integration.
• Collaborate closely with sales, marketing, product development, and operations teams to align strategies and achieve growth targets.
• Build and maintain strong relationships with key clients, partners, and industry influencers.
• Oversee the development and negotiation of contracts and agreements.
• Monitor key performance indicators (KPIs) related to business development and operational efficiency.
• Contribute to the overall strategic planning and direction of the company.
• Stay abreast of industry best practices and emerging trends.
• Manage a remote team of business development professionals.

Qualifications:

• MBA or Master's degree in Business Administration, Marketing, Finance, or a related field.
• Minimum of 10 years of experience in business development, strategic planning, or operations management, with a significant focus on growth initiatives.
• Demonstrated success in identifying and capitalizing on new market opportunities.
• Exceptional analytical, strategic thinking, and problem-solving skills.
• Strong understanding of financial modeling and market analysis techniques.
• Excellent negotiation, communication, and interpersonal skills.
• Proven ability to lead and motivate remote teams.
• Experience in developing and presenting complex business cases.
• Proficiency in CRM software and other business development tools.
• A proactive, results-oriented mindset with a passion for driving business growth.
• Must be eligible to work in the US without sponsorship.

This exciting, fully remote role is based out of Charlotte, North Carolina, US , offering the flexibility to work from anywhere within the US. Join our client's innovative team and shape the future of their business.

**About Lumen**
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The Senior Director, Business Operations is responsible for supporting the Accelerate and Growth Team (CRO Business Operations) by driving clarity, alignment and execution. This role enables better decision making, identification of key focus areas, and progress tracking of top initiatives aligned with regional, functional, and corporate objectives as outlined in the 3-Year Operating Plan.
**The Main Responsibilities**
+ Manage the Business Operations team, including:
+ Risk management: maintain the enterprise risk register and lead mitigation strategies
+ Rhythm of business: develop and manage operating cadences across the organization
+ Leadership planning: design and facilitate workshops, offsites, and strategic sessions
+ Confidentiality: uphold discretion across sensitive initiatives and communications and surge needs
+ Recognition and culture: drive employee engagement and recognition programs
+ Executive communications: shape messaging and engagement strategies across leadership, build and manage executive communications concepts
+ Develop and refine the management system to ensure visibility and accountability across business objectives, including financial and operational leading indicators
+ Serve as a critical adviser to leadership, helping progress key objectives and solve challenges across the enterprise
+ Design instrumentation to assess performance against targets, refine strategic vision, and identify improvement opportunities
+ Operate as a member of the management team, contributing to short- and long-term planning to meet annual goals
+ Plan, organize, and execute externally focused business strategies using programs and processes that optimize performance
+ Create executive-level messaging and presentations, representing leadership priorities across the Lumen organization, including:
+ Storyline design and executive messaging
+ Workback plans and stakeholder alignment
+ Presentation creation for Board of Directors, earnings calls, and enterprise-wide engagements
+ Provide oversight and create linkages for cross-functional initiatives, ensuring alignment and momentum across the senior leadership team
+ Other duties as assigned
**What We Look For in a Candidate**
+ Bachelors' degree in Business, Operations, or related field.
+ 15+ years of related experience 10+ years management experience, including in a commercial organization
+ Recognizable as a leader by possessing outstanding communication and interpersonal skills
+ Ability to quickly establish credibility and rapport with a broad set of executives and constituencies
+ Strong results orientation with demonstrated track record of success
+ Strong presentation and negotiation skills
+ Ability to work in a fast paced and independent environment
+ Ability to build and sustain high performing teams
+ Experience in liaising with multiple operational contacts at executive and senior management levels
+ High degree of adaptability
+ Strong Excel, quantitative, and technical skills
+ Experience working for publicly held, US owned, global corporation
+ Ability to support multiple locations
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors
Location Based Pay Ranges:
$171,447 - $28,596 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
180,020 - 240,026 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
188,592 - 251,456 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process
Learn more about Lumen's:
+ Benefits ( Bonus Structure
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**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
**Application Deadline**
10/12/2025