1,560 Business Process Modeling jobs in the United States

Job Summary Under supervision, perform data research and financial analysis to support business operations and present findings to manager or project leader. Collect and analyze data to evaluate trends and results; prepare business, financial and data analysis. Develop recommendations to solve.

Join to apply for the Principal, Business Process Improvement role at Cotality Continue with Google Continue with Google 1 week ago Be among the first 25 applicants Join to apply for the Principal, Business Process Improvement role at Cotality At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry. Job Description As a Principal, Quality Black Belt you will leverage Lean and Six Sigma to evaluate key business processes and identify improvement opportunities that will improve the customer experience, reduce defects, improve cycle time, and reduce variation. You will partner with business leaders and their teams to understand and prioritize business goals and execute process improvement projects that drive breakthrough improvement. Additional responsibilities include: Lead the definition and delivery of large business improvement projects through the application of Lean, Six Sigma and project management tools. Gather and analyze data, including developing and implementing data collection plans and completing thorough analysis utilizing statistical software. Leverage data for decision-making and process improvement insights. Build business cases to quantify investments required, savings, and impact. Collaborate with cross functional stakeholders around progress, milestones and status of the initiatives and projects. Successfully navigate and gain insight from cross-functional stakeholders at multiple levels in the business. Understand business case development and management, which will be critical to the success of the role. Deliver training and provide mentoring support in Lean, Six Sigma, Root Cause Analysis, 5S, Kaizen and workshop facilitation techniques, while demonstrating these skills daily. Job Qualifications Job Qualifications BS degree in a related field; or equivalent work experience; MS/MBA ideal Certification in Lean Six Sigma (Black Belt required) Understanding of project management best practices like agile, scrum, etc. Project Management certification (e.g. PMP) is a plus. 10 years of directly related/project management experience. Technically skilled to work cross-functionally with data and technology teams, experience working in a hybrid operations environment (offshore/ onshore teams) Thorough understanding of current technologies and methodologies to plan and communicate effectively with project team and sponsors. Strategic planning and execution skills are required. Leadership skills combined with determination and persuasion. Proven track record of success with: Managing multiple projects or large projects with complex interdependencies. Facilitating meetings with complex, cross functional and distributed teams. Implementing project management methodologies, techniques, and tools and applying them to business and technical environments. Risk management. Analytical ability sufficient to understand user requirements to develop quantitative status reports, and identify/quantify issues and risks Oral communication skills sufficient to explain business needs to stakeholders and team members. Annual Pay Range 93,800 - 145,000 USD Thrive with Cotality At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life. Highlights Include Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off. Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend. Health: Multiple medical plan options with mental health and wellness support offerings. Retirement: 401(k) with company match and vesting after one year. Financial Perks: $400 annual well-being stipend and tuition assistance up to $,250. Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more! Click here to see a comprehensive list of our benefit offerings. Please note, Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from the posted range Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace. Cotality is fully committed to a work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences. Privacy Policy Global Applicant Privacy Policy By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide. Connect with us on social media! Click on the quicklinks below to find out more about our company and associates Seniority level Seniority level Director Employment type Employment type Full-time Job function Job function Education and Training Industries Information Services Referrals increase your chances of interviewing at Cotality by 2x Sign in to set job alerts for “Principal” roles. Continue with Google Continue with Google Continue with Google Continue with Google Vice President of Operations - EdTech / E-Learning Dallas, TX $180,0 0 - 230,000 2 weeks ago Dallas, TX 175,000.00 - 195,000.00 2 weeks ago Chief Architect - Communications & Generative AI/AI ML Irving, TX 230,000.00 - 250,000.00 1 week ago Dallas, TX 150,000.00 - 200,000.00 6 days ago Principal-in-Charge / Vice President - Public Works Senior Vice President, Decision Sciences Vice President of Contracting – Mental Health Dallas, TX $2 0,000.00 - 270,000.00 1 day ago Vice President, Learning and Development Dallas, TX 150,000.00 - 170,000.00 6 days ago Dallas-Fort Worth Metroplex 150,000 - 200,000 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

• Lead the identification, documentation and scaling of retail best practices across the network to drive consistency, operational excellence, and revenue growth
• Serve as a strategic partner to the Retail Leadership Team, supporting planning, execution, and follow-through on key initiatives, including Retail Advisory Council meetings, task management and cross-functional alignment.
• Drive continuous improvement (CI) initiatives by analyzing current-state processes, identifying opportunities, and implementing sustainable, measurable solutions that enhance efficiency and effectiveness.
• Develop and deliver clear, compelling communications that support retail operations, promote adoption of best practices, and ensure alignment across the field and corporate teams
• Facilitate and support strategic projects and planning efforts, providing structured analysis, risk identification, and progress reporting to senior stakeholders.
• Coach and enable teams in the use of CI tools and methodologies, and contribute to the creation of job aids, training materials, and process documentation.
• Collaborate with external partners and vendors to ensure alignment with internal process standards and performance expectations.

• Bachelor's degree in business administration, Organizational Leadership, Operations Management, or a related field - or equivalent combination of education and experience.
• 5+ years of experience in retail operations, business process improvement, or strategic program management, preferably within the home improvement or consumer services sector.
• Demonstrated experience supporting senior leadership teams and/or executive councils, with a strong ability to manage cross-functional initiatives and drive alignment.
• Proven ability to document, scale, and communicate best practices across a distributed retail network.
• Strong facilitation and communication skills, with experience leading meetings, synthesizing complex information, and influencing stakeholders at all levels.
• Proficiency in change management principles and continuous improvement methodologies (e.g., Lean, Six Sigma, Agile); certification preferred.
• Exceptional organizational and time management skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.
• High emotional intelligence and collaborative mindset, with a strong aptitude for building trust and driving engagement across diverse teams.

As Project Manager, Business Process Improvement, you will have a critical role in working with the business to identify opportunities to further improve the end-to-end Opportunity-to-Cash (O2C), Procure-to-Pay (P2P), SIOP, and NPDI processes within the Americas region. Additionally, you will act as a Business Process Owner, and you will be responsible for providing support, analysis, and research into complex problems and processes relating to these functions.

In this role, you will need a process improvement mindset, ability to listen and address specific problems, articulate solutions, and coordinate different projects. The ability to influence others and obtain business buy-in are critical to being successful in this role. Additionally, this role will be responsible for governing the overall end-to-end process, ensuring that processes are standardized across the region, change is managed carefully following a structured governance model and process improvements are identified, including technology changes.

• Utilize VOS governance and framework to plan, facilitate, and manage business process improvement initiatives.
• Own and drive effective delivery and management of assigned projects through the implementation of a stage gate process that takes initiatives through ideation, feasibility, proforma development, execution, and project closure.
• Plans, facilitates, and manages business process improvement initiatives using agile methodologies.
• Assists with mentoring and training the business on agile methodology.
• Prepare flowcharts and other related reporting packages to track both project deliverables/timelines and key issues.
• Drive effective partnership with the IT organization as a key stakeholder to drive critical process improvements and system/tool implementations.
• Liaise with local Learning & Development teams to facilitate learning, process improvement/validation and logistical coordination.
• Provide expert support, analysis, and research into complex problems and processes relating to assigned processes.
• Maintain a strong focus on execution of delivery of short-term results while moving toward the long-term vision.
• Nurture a culture of continuous improvement, best practice sharing and process standardization and align with other Regions where possible.
• Utilize Power BI to estimate, prioritize and track projects within the portfolio, outlining savings and business benefit to the organization.
• Identifies gaps in performance versus best practices and works with all levels of the organization in establishing and executing a plan for improvement. Assists with assessment and documentation of the current state, development of the ideal future state process and drives and monitors the implementation plan.

• Bachelor's degree in Business Administration, Project Management, or a related discipline.
• Certifications such as PMP, CSM, Lean Six Sigma Black Belt, etc. are a plus.
• 8-10 years of experience in a project management or PMO role.
• 3+ years of experience in a management role.
• Worked in an international and culturally diverse organization.
• Strong written and verbal communication skills in English; other languages are a plus.
• Good communicator, confident in interacting with all levels of individuals across a variety of internal/external functions.
• The ability to analyze data, make informed decisions, and solve complex problems.
• Good attention to details.
• Advanced experience with ERP financial applications (Oracle preferred).
• Proficient in Microsoft Office Suite (experience in Power BI preferred).
• Project management experience and familiarity with Agile process improvement methodology is a plus.
• Ability to work collaboratively with others and contribute to a positive team dynamic.
• Strong, proven business partnering mentality; has the maturity and awareness to strike the right balance between facilitating and challenging the business.
• Strong leadership abilities, including the ability to motivate and guide a team.
• Proven ability to influence others.
• Strong experience in building compelling business cases, and appropriate persistence that shapes the opinions of stakeholders; position proposals by linking to others' needs and concerns.
• Can adapt to change and navigate uncertainty.
• Ability to effectively manage time and resources against agreed deadlines for activities.
• Excellent organizational skills and the ability to work on multiple projects.
• Demonstrated ethical decision-making and integrity.

• Ability to work and multi-task in a fast-paced environment with constantly changing priorities.

• Little to no travel required.

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.

• Utilize VOS governance and framework to plan, facilitate, and manage business process improvement initiatives.
• Own and drive effective delivery and management of assigned projects through the implementation of a stage gate process that takes initiatives through ideation, feasibility, proforma development, execution, and project closure.
• Plans, facilitates, and manages business process improvement initiatives using agile methodologies.
• Assists with mentoring and training the business on agile methodology.
• Prepare flowcharts and other related reporting packages to track both project deliverables/timelines and key issues.
• Drive effective partnership with the IT organization as a key stakeholder to drive critical process improvements and system/tool implementations.
• Liaise with local Learning & Development teams to facilitate learning, process improvement/validation and logistical coordination.
• Provide expert support, analysis, and research into complex problems and processes relating to assigned processes.
• Maintain a strong focus on execution of delivery of short-term results while moving toward the long-term vision.
• Nurture a culture of continuous improvement, best practice sharing and process standardization and align with other Regions where possible.
• Utilize Power BI to estimate, prioritize and track projects within the portfolio, outlining savings and business benefit to the organization.
• Identifies gaps in performance versus best practices and works with all levels of the organization in establishing and executing a plan for improvement. Assists with assessment and documentation of the current state, development of the ideal future state process and drives and monitors the implementation plan.

• Bachelor's degree in Business Administration, Project Management, or a related discipline.
• Certifications such as PMP, CSM, Lean Six Sigma Black Belt, etc. are a plus.
• 8-10 years of experience in a project management or PMO role.
• 3+ years of experience in a management role.
• Worked in an international and culturally diverse organization.
• Strong written and verbal communication skills in English; other languages are a plus.
• Good communicator, confident in interacting with all levels of individuals across a variety of internal/external functions.
• The ability to analyze data, make informed decisions, and solve complex problems.
• Good attention to details.
• Advanced experience with ERP financial applications (Oracle preferred).
• Proficient in Microsoft Office Suite (experience in Power BI preferred).
• Project management experience and familiarity with Agile process improvement methodology is a plus.
• Ability to work collaboratively with others and contribute to a positive team dynamic.
• Strong, proven business partnering mentality; has the maturity and awareness to strike the right balance between facilitating and challenging the business.
• Strong leadership abilities, including the ability to motivate and guide a team.
• Proven ability to influence others.
• Strong experience in building compelling business cases, and appropriate persistence that shapes the opinions of stakeholders; position proposals by linking to others' needs and concerns.
• Can adapt to change and navigate uncertainty.
• Ability to effectively manage time and resources against agreed deadlines for activities.
• Excellent organizational skills and the ability to work on multiple projects.
• Demonstrated ethical decision-making and integrity.

• Ability to work and multi-task in a fast-paced environment with constantly changing priorities.

• Little to no travel required.

Join to apply for the Business Process Improvement Manager - Health Plan Operations role at Hollstadt Consulting

1 day ago Be among the first 25 applicants

Join to apply for the Business Process Improvement Manager - Health Plan Operations role at Hollstadt Consulting

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This range is provided by Hollstadt Consulting. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

$59.73/hr - $5.16/hr

Start Date: 05/05

End Date: 12/05

Rate: 59.73/hour W2 - 65.16/hour W2 dependent on qualifications

Perm salary range: 123,000 - 158,000 (plus 10% bonus)

Location: The ideal candidate would be interested in contract-to-hire. This is a highly collaborative position which requires being onsite 3+ days per week in Minneapolis, MN.

Overview:

We are looking for candidates who have 7+ years of Business Process & Performance Improvement Experience, as well as 7+ years of recent & related Health Insurance (not pharmacy or provider) experience.

The Manager collaborates closely with cross-functional leaders, vendors and employees at all levels.

We have adopted a holistic approach to Lean Six Sigma where we identify Process Owners for ongoing continuous improvement in seven key Value Streams. Each Value Stream is supported by a Manager and Business Consultant that evaluates, documents, designs, manage and monitors the end-to-end processes and underlying systems through the continuous application of Lean principles. This position plays a leading role in transitioning to implementation to ensure changes stick, using additional skills in project management and organizational change management (OCM). This position may have multiple headcount accountability.

Qualifications:

• Bachelor's degree or equivalent experience in related field, plus 7+ years of related work experience beyond degree within Business Process Management (BPM), Business Analytics, Program and Project Management, Business Operations, etc.
• Health Plan/Payer and/or Healthcare experience (7+ years required)
• Platform Migration experience preferred.
• Knowledge of Health rules and/or Cosmos preferred
• Proven leadership ability across large cross functional teams required
• Continuous improvement and implementation experience required
• Program and Project Management experience required

Required License/Certification:

Lean Six Sigma Black Belt required (7+ years)

We are looking for candidates with 7+ years of Business Process & Performance Improvement Experience and 7+ years of recent & related Health Insurance (NOT pharmacy or provider) experience.

Preferred Qualifications:

Demonstrated experience managing day-to-day supervision of Business Process Consultants

Mastery over all Six Sigma concepts and tools including Value Stream Mapping, Kaizen events, A3, Kanban boards, 5 Whys, FMEA, etc.

Functional understanding of Agile methodology preferred

Skills and Abilities:

Client focused program, project, and process management experience including operational and cross-functional workflows

Proven ability to formulate content and present clearly both internally and externally

Experience creating, building, and leading cross functional teams from conception through implementation

Advanced level of proficiency with Microsoft Teams, Visio, Smartsheet, PowerPoint & SharePoint

Experience working with Business and Technology to design future state H

ands on experience doing and driving work - not coaching

• Seniority level Mid-Senior level

• Employment type Contract

• Job function Consulting
• Industries Business Consulting and Services

Referrals increase your chances of interviewing at Hollstadt Consulting by 2x

Medical insurance

Vision insurance

401(k)

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Horizontal Talent is on the lookout for someone with experience in business process improvement, change management, and / or business analysis to join our client's welcoming team in Dallas. This full-time Process Improvement Specialist role offers a compelling salary and benefits package.

The IT Business Analyst is responsible for mapping and analyzing the company's capabilities and processes, ensuring alignment between IT solutions and business workflows. You'll identify opportunities for improvement, guide process enhancement, and advocate for IT initiatives that align with business needs.

To give you an idea of how this Process Improvement Specialist role would look and feel, here are some areas you can expect to work in :

• Process Mapping and Analysis
• Utilize story mapping techniques to document and analyze current business processes and workflows
• Identify gaps and areas for improvement in business processes and IT solutions
• Solution Alignment
• Ensure IT services and solutions are aligned with business processes and requirements

The successful Process Improvement Specialist applicant will have experience with project management and agile methodologies and proficiency in data analysis tools and software. Certifications in relevant areas (CBAP, PMP, Six Sigma, ITIL) are a plus but not required. You will also need :

• Proven experience in business process improvement, change management, and / or business analysis
• Excellent analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Proficiency in business analysis tools and methodologies
• Familiarity with change management frameworks such as ADKAR, Kotters 8-Step Process, or ITIL

As a vital member of the team, and in return for your expertise, inclusive approach, and commitment, we'll provide a favorable salary and the chance to join a passionate and welcoming team.

We'd love you to apply for this full-time Process Improvement Specialist position in Dallas, and we're waiting to hear from you. Please reach out to Horizontal Talent today.

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations.

Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value.

ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at

The Business Process Specialist (BPS) / Business Process Consultant is a liaison to the individual business areas within the organization, evaluating, planning, and implementing improvements in business processes and practices. Other aspects of the job can include team building and group facilitation, compiling and tracking data, and preparing training materials. DMAIC (define, measure, analyze, improve, control) is an approach to problem-solving defined as part of the Six Sigma Management Philosophy.

The Business Process Specialist (BPS) will provide project management and service request execution established with the alignment of client business relationships and business process managers. There are multiple positions open for DMAIC Business Process Specialists in the following areas: Audit, Program/Project Management, Risk Mgmt., Compliance, IT Effectiveness, Human Capital, Security, Purchasing, Finance, Supplier Quality, and Service Quality (SERVQUAL).

This role serves as liaison to the individual business areas within the organization, evaluating, planning, and implementing improvements in business processes and practices. Under the guidance and direction of the Business Process Manager, the Consultant will evaluate the effectiveness of business processes and offer suggestions for improvement. Improvements can encompass department, division, agency, or company-wide scenarios or specific program, process, or project issues.

Areas of focus can include team building and group facilitation, compiling and tracking data, and preparing training materials. The Business Process Consultant will work to suggest improvements that may be necessary when there is a process weakness such as duplication of efforts across the organization, wasteful work that isn't value-add or a break-down in communication.

The Business Process Specialist (BPS) / Business Process Consultant should provide experiences including but not limited to Six Sigma methodologies, which were originally used in manufacturing to improve quality but also are now used in many disciplines including project management, education and agile software development for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. The specialist is skilled in analyzing, quantifying, and measuring productivity.

The BPS role requires experience in disciplined, data-driven approaches and methodology for eliminating defects (driving toward Six Sigma DMADV specification limits) in any process from manufacturing to transactions and from product to service. Sigma DMADV (stands for "define, measure, analyze, design, verify) includes processes and approaches used to regain control but should not be confused with a similar Six Sigma process.

Key skills include the ability to gather, manage, disseminate, and report meaningful information from department, division, agency, or company-wide employees at many levels ' from executives to middle managers to entry-level employees. Determines which process components exhibit lower-than-desired productivity and then defines the specific issues to be addressed. All Six Sigma Certified processes are executed by Six Sigma certified experts designated according to "belt color".

ESSENTIAL FUNCTIONS

• Proactively use the DMAIC process principles (Define, Measure, Analyze, Improve and Control) as a standard for process initiatives.
• Work with staff to understand and examine business processes within and across departments. Coordinate with internal customers and provide consultation on key processes.
• Be a neutral third-party to facilitate process discussions.
• Measure and analyze existing business process functions and document as-is use cases (flowcharts, process maps).
• Gather data and other key metrics to understand the problem.
• Review and point out key areas of concern regarding the existing processes.
• Work collaboratively with key stakeholders to identify areas of opportunity. Research best practices using external resources.
• Work with the organizational improvement team to come up with solutions to findings.
• Work with compliance, QA, training and others to implement key process improvements.
• Present process improvement solutions to staff and upper-level management for review.
• Create project plans for all process improvement initiatives.
• Adjust project plan and timeline as needed.
• Ensure compliance to the process improvement implementation by applying Quality Assurance and Training practices.

The above is not an all-inclusive list of all duties performed by this job title, only a representative summary of the primary duties and responsibilities. Incumbent may be required to perform other additional duties as assigned.

The ideal candidate should be considered an application subject matter expert in an area of specialty leverageable across all elements of federal government agencies to provide the full spectrum of services needed to integrate and implement successful government programs and projects in providing technical guidance and application capabilities. The role acts as liaison and bridging /facilitating communication and understanding between client management, technology partners, and process owners supporting reviews, assessments, improvements, and monitoring of sustainable business processes

• Bachelor's degree in business management, Computer Science, Information Technology, or other related field.
• 3-5 years' experience in production or process management.
• Experience in requirements gathering techniques; ability to translate into solutions
• Self-starter with the ability to quickly learn complex business processes
• Ability to multitask and manage multiple small enhancements to large projects in a cross-functional setting
• Excellent communication, presentation, influencing, and reasoning skills to earn support of business leaders, technology leaders, colleagues and vendor representatives
• Works closely with business partners documenting business requirements
• Standard knowledge of Microsoft Windows and Microsoft Office programs. Strong interpersonal, problem solving, and communication skills.
• Six Sigma knowledge or Certification and Basic Project Management experience are desired.
• Proven track record in application development and implementation with demonstrated ability to define solutions in a complex business environment
• Flexibility and adaptability to move quickly from broadly defined user and business requirements to solution frameworks
• 3 years of Legal, Audit, project/Program Management, Risk Management, Compliance, IT Effectiveness, Energy & Sustainability, Human Capital, Security, Purchasing, Finance, Supplier Quality, Service Quality (SERVQUAL), IT, Business Analyst, or other related experience
• SAP experience required for Finance candidates
• American Society for Quality (ASQ) certification
• Ability to collaborate in a team environment, working with multiple areas to drive solutions

Ideal Transformational Skills That Can Ensure Successful Change Management:

• No. 1 Building the BPM Business Case and Vision
• Skill No. 2 Project Management
• Skill No. 3 Knowledge of Organizational Structure and Cultures
• Skill No. 4 Communication
• Skill No. 5 Organizational Change Techniques

Ideal Operational Skills That Can Help Identify Problems and Improve Performance:

• Skill No. 6 Business Process Discovery
• Skill No. 7 Business Process Modeling, Analysis and Design
• Skill No. 8 Business Process Governance and Process Policy Management
• Skill No. 9 Process Performance Management
• Skill No. 10 Constructing a BPM Methodology Toolbox

Ideal Technical Skills That Can Build and Evolve Solutions to Support Process Improvement:

• Skill No. 11 Solution Architecture and Design
• Skill No. 12 BPM Technology Product Knowledge
• Skill No. 13 Agile and Model-Driven Application Development (AD)
• Skill No. 14 Business Process Optimization

Posting Title Business Operations Analyst, Product Development Operations - Business Process Improvement Requisition Number R233410 Company Mattel HQ, Inc. Location El Segundo, California Address 333 Continental Blvd Zip Code 90245 Job Category Engineering CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. The Opportunity: Mattel is seeking a detail-oriented Business Operations Analyst to join our Product Development Operations- Business Process Improvement team at our campus in El Segundo, CA. You will play a vital role as a self-starting passionate problem solver who is committed to developing new skills as you leverage the latest technology to help drive operational excellence, cross-functional alignment, and strategic communication across the global Product Development organization. This role blends analytical rigor with creative problem-solving, flexibility to take on new challenges, and strong communication skills to support internal engagement, continuous improvement, and organizational effectiveness. You will leverage your problem-solving skills and self-starting attitude as you lead and support a wide range of initiatives that foster a culture of transparency, innovation, and collaboration-ranging from process improvement workshop facilitation and executive reporting, to strategic event planning and to internal communications. What Your Impact Will Be: Facilitate workshops, brainstorms, and Value Stream Mapping (VSM) sessions to: support cross-functional process improvement, clarify roles and responsibilities, and envision the future of how Product Development teams work. Develop compelling, executive-level presentation materials to report workshop outputs. Support a culture of continuous improvement by designing and distributing surveys to gather team input, analyze results, and translate findings into actionable recommendations for Product Development Leadership. Organize and manage meetings and operational cadences for the Product Development Leadership Team. Support planning and logistics for high-impact organization-wide events such as Product Development Town Halls and Leadership Summits. Manage internal communications including the content, planning, and publishing of the Product Development internal website and monthly newsletter. Explore emerging technologies and tools (like Artificial Intelligence) to maximize the impact of our work and streamline processes. What We're Looking For: BA/BS Baschelor's degree in Engineering, Business, Communications, Organizational Development, or a related field-or equivalent work experience. Experience in workshop facilitation, including leading brainstorms and VSM/Lean methods . Excellent problem-solving skills with an ability to juggle multiple projects and take-on a wide range of tasks in a fast-paced environment. Excellent verbal and written communication skills, comfortable with public speaking andrelationship building in a customer-facing role. Highly organized, collaborative, and resourceful, with a strong attention to detail. Graphic design and visual communication skills that can help synthesize complex information into concise summaries and executive-ready deliverables. Strong proficiency in the Microsoft Office Suite , particularly Excel and PowerPoint . Experience using digital whiteboarding tools such as Miro. Experience in leveraging AI tools to streamline workflows and processes is a plus. Demonstrate a growth mindset by staying curious and continuously learning, embracing challenges, new technologies (AI), tools, and methods, and passionate of about developing new skills. Demonstrated agrowth mindset by staying curious and continuously learning, embracing challenges, and improving themselves. The annual base salary range for this position is between $69,600 and $85,000. **This range is indicative of projected hiring range, however annual base salary will be determined based on a candidate's work location, skills and experience.Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential. Don't meet every single requirement?At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. How We Work: We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors: We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower. We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking. We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results. Who We Are: Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences.Our products are sold in collaboration with the world's leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential. Mattel's award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more. Visit us at Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law. Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment. Videos to watch: The Culture at Mattel Mattel Investor Highlights #J-18808-Ljbffr