What Jobs are available for Business Process in the United States?
Showing 2628 Business Process jobs in the United States
ServiceNow Operational Business Analyst
23326 Chesapeake, Virginia
Red River
Posted 16 days ago
Job Viewed
Job Description
At Red River Managed Services, we provide a welcoming and positive workplace where everyone feels valued and able to do their best work, fostering a one-team mentality. Our employees work together to foster wise decision-making that relies on data, experience, and collaboration. We seek self-motivated individuals who are open to an environment based on this teamwork and shared success.
Our team works directly with our clients to create innovative solutions, challenge the status quo, and deliver first in class solutions. Our client-centric culture works to anticipate needs with an urgency to resolve issues and build long-term client relationships.
We aim to expand our growing workforce with passionate individuals who are resilient in the face of uncertainty and possess a creative spirit, all while keeping the needs of our clients top of mind to foster individual and organizational success. Interested candidates must possess a desire for growth through continuous learning and feedback.
Ideal candidates will possess the following skills and come prepared to discuss how they have experienced each of these areas in previous roles:
+ **Collaboration** - You bring a collaborative spirit to all interactions with others; you work to ensure everyone around you is welcomed and positioned to do their best work; you view every Red River colleague as a member of one team.
+ **Creativity** - You welcome new ideas and listen with the intent to understand; you are passionate and persistent in pursuit of innovative solutions; you value "brainstorming" as an expression.
+ **Empathy -** You take the time to understand both the needs of your clients and your team members; you anticipate client needs and address issues effectively; you work to make each client feel valued and understood; you foster loyalty and a long-term relationship.
+ **Integrity** - You willingly receive and give feedback; you are open about what's working and what needs to improve; you admit mistakes openly and share learnings widely.
+ **Judgment** - You are intentional when making decisions, with an aim toward long-term solutions rather than quick fixes; you rely on data, training, and collaboration with others to inform your decisions.
+ **Purpose** - You exhibit courage in searching for the truth; you are willing to risk personal failure to help, or challenge the status quo, in the pursuit of excellence.
+ **Resilience** - You thrive in rapidly changing circumstances; you adapt to change; you know when to include or escalate to others; you embrace a hard challenge.
+ **Selflessness** - You are considerate when searching for new and different ideas; you seek what's best for the team and organization; you discern how your actions could affect others; you seek to make those around you successful.
We are seeking a dynamic and insightful Business Analyst to join our team, specializing in ServiceNow Incident and Request Management. This role is crucial for ensuring the smooth and efficient operation of our ServiceNow Platform, enabling our business to run seamlessly. The Incident Management role on the ServiceNow platform is pivotal in ensuring the smooth operation of IT services by managing and resolving technical issues efficiently. This position involves coordinating with cross-functional teams, communicating effectively with stakeholders, and implementing processes to prevent future incidents.
**Key Responsibilities:**
+ **Incident Lifecycle Management:** Manage the entire lifecycle of incidents from detection to resolution, ensuring minimal disruption to business operations.
+ **Operational Troubleshooting:** Quickly identify and resolve IT operational issues that pertain to the ServiceNow Platform to minimize downtime and maintain business continuity.
+ **Communication and Escalation:** Facilitate timely communication with stakeholders, including customers and executives, and escalate issues when necessary
+ **Data Analysis:** Utilize data analysis tools to gather insights and recommend improvements to existing processes.
+ **Stakeholder Communication:** Maintain clear and effective communication with IT teams and business stakeholders to ensure alignment and understanding.
+ **Documentation:** Create and maintain comprehensive documentation of system configurations, troubleshooting procedures, and process improvements.
**Qualifications:**
+ 3-5 years of experience as a Business Analyst
+ Proven experience in business analysis, with a focus on Incident Management, Request Management and IT operational troubleshooting.
+ Strong analytical and problem-solving skills.
+ Excellent communication skills, both verbal and written.
+ ServiceNow Platform Experience.
+ Ability to work collaboratively in a team environment.
Basic Qualifications:
+ U.S. Citizenship Required
Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit ( offerings here. If you are ready to join a growing company, please submit your resume and cover letter (optional).
**EOE M/F/DISABLED/Vet**
Red River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated.
In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the American's with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact . PLEASE NOTE: This contact channel is reserved for use by individuals with disabilities who require special accommodations in order to submit an expression of interest in a position within Red River.
_Red River does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our_ _Applicant Tracking_ _System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter._
**Don't see a job you want to apply for? Click '** **Get Started** **' below to send us your resume so we can reach out for future openings!**
Red River brings together the ideal combination of talent, partners and products to disrupt the status quo in technology and drive success for business and government. Red River serves organizations well beyond traditional technology integration, with more than 20 years experience in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support, sales and technical teams all work together to create a positive impact on citizens, soldiers, consumers and employees. That's what it means to Rock the Red. Are you ready?
+ We work with purpose, looking to disrupt the status quo in meaningful ways.
+ We act with integrity, showing respect for all and demonstrating our commitment to ethics
+ We value collaboration and work as a team to accomplish goals
+ We elevate creativity, and support curiosity to re-imagine the use of technology
+ We have a strong work ethic, and seek continuous improvement in all we do
+ We embrace philanthropy, working together to drive positive change and lasting impact within communities around us
Please see the linked document below for our consumer privacy notice. The notice provides you with information about what Red River Technology LLC and its affiliates (collectively referred to as "Company", "we", "our" or "us") may collect about you, how this information may be used by Company, your privacy rights and the Company's obligations in accordance with California Consumer Privacy Act of 2018 ("CCPA") and the California Privacy Rights Act of 2020 ("CPRA").
Our team works directly with our clients to create innovative solutions, challenge the status quo, and deliver first in class solutions. Our client-centric culture works to anticipate needs with an urgency to resolve issues and build long-term client relationships.
We aim to expand our growing workforce with passionate individuals who are resilient in the face of uncertainty and possess a creative spirit, all while keeping the needs of our clients top of mind to foster individual and organizational success. Interested candidates must possess a desire for growth through continuous learning and feedback.
Ideal candidates will possess the following skills and come prepared to discuss how they have experienced each of these areas in previous roles:
+ **Collaboration** - You bring a collaborative spirit to all interactions with others; you work to ensure everyone around you is welcomed and positioned to do their best work; you view every Red River colleague as a member of one team.
+ **Creativity** - You welcome new ideas and listen with the intent to understand; you are passionate and persistent in pursuit of innovative solutions; you value "brainstorming" as an expression.
+ **Empathy -** You take the time to understand both the needs of your clients and your team members; you anticipate client needs and address issues effectively; you work to make each client feel valued and understood; you foster loyalty and a long-term relationship.
+ **Integrity** - You willingly receive and give feedback; you are open about what's working and what needs to improve; you admit mistakes openly and share learnings widely.
+ **Judgment** - You are intentional when making decisions, with an aim toward long-term solutions rather than quick fixes; you rely on data, training, and collaboration with others to inform your decisions.
+ **Purpose** - You exhibit courage in searching for the truth; you are willing to risk personal failure to help, or challenge the status quo, in the pursuit of excellence.
+ **Resilience** - You thrive in rapidly changing circumstances; you adapt to change; you know when to include or escalate to others; you embrace a hard challenge.
+ **Selflessness** - You are considerate when searching for new and different ideas; you seek what's best for the team and organization; you discern how your actions could affect others; you seek to make those around you successful.
We are seeking a dynamic and insightful Business Analyst to join our team, specializing in ServiceNow Incident and Request Management. This role is crucial for ensuring the smooth and efficient operation of our ServiceNow Platform, enabling our business to run seamlessly. The Incident Management role on the ServiceNow platform is pivotal in ensuring the smooth operation of IT services by managing and resolving technical issues efficiently. This position involves coordinating with cross-functional teams, communicating effectively with stakeholders, and implementing processes to prevent future incidents.
**Key Responsibilities:**
+ **Incident Lifecycle Management:** Manage the entire lifecycle of incidents from detection to resolution, ensuring minimal disruption to business operations.
+ **Operational Troubleshooting:** Quickly identify and resolve IT operational issues that pertain to the ServiceNow Platform to minimize downtime and maintain business continuity.
+ **Communication and Escalation:** Facilitate timely communication with stakeholders, including customers and executives, and escalate issues when necessary
+ **Data Analysis:** Utilize data analysis tools to gather insights and recommend improvements to existing processes.
+ **Stakeholder Communication:** Maintain clear and effective communication with IT teams and business stakeholders to ensure alignment and understanding.
+ **Documentation:** Create and maintain comprehensive documentation of system configurations, troubleshooting procedures, and process improvements.
**Qualifications:**
+ 3-5 years of experience as a Business Analyst
+ Proven experience in business analysis, with a focus on Incident Management, Request Management and IT operational troubleshooting.
+ Strong analytical and problem-solving skills.
+ Excellent communication skills, both verbal and written.
+ ServiceNow Platform Experience.
+ Ability to work collaboratively in a team environment.
Basic Qualifications:
+ U.S. Citizenship Required
Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit ( offerings here. If you are ready to join a growing company, please submit your resume and cover letter (optional).
**EOE M/F/DISABLED/Vet**
Red River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated.
In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the American's with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact . PLEASE NOTE: This contact channel is reserved for use by individuals with disabilities who require special accommodations in order to submit an expression of interest in a position within Red River.
_Red River does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our_ _Applicant Tracking_ _System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter._
**Don't see a job you want to apply for? Click '** **Get Started** **' below to send us your resume so we can reach out for future openings!**
Red River brings together the ideal combination of talent, partners and products to disrupt the status quo in technology and drive success for business and government. Red River serves organizations well beyond traditional technology integration, with more than 20 years experience in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support, sales and technical teams all work together to create a positive impact on citizens, soldiers, consumers and employees. That's what it means to Rock the Red. Are you ready?
+ We work with purpose, looking to disrupt the status quo in meaningful ways.
+ We act with integrity, showing respect for all and demonstrating our commitment to ethics
+ We value collaboration and work as a team to accomplish goals
+ We elevate creativity, and support curiosity to re-imagine the use of technology
+ We have a strong work ethic, and seek continuous improvement in all we do
+ We embrace philanthropy, working together to drive positive change and lasting impact within communities around us
Please see the linked document below for our consumer privacy notice. The notice provides you with information about what Red River Technology LLC and its affiliates (collectively referred to as "Company", "we", "our" or "us") may collect about you, how this information may be used by Company, your privacy rights and the Company's obligations in accordance with California Consumer Privacy Act of 2018 ("CCPA") and the California Privacy Rights Act of 2020 ("CPRA").
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0
Business Process Improvement, Advisor
91758 Ontario, California
Southern California Edison
Posted 3 days ago
Job Viewed
Job Description
Join the Clean Energy Revolution
Become a Business Process Improvement, Advisor at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll be at the forefront of advancing safety and operational excellence across T&D by supporting strategic initiatives, including key safety forums and teams, implementing a centralized process documentation framework, and driving consistent process improvements across the enterprise. In this role, you'll help modernize T&D operations-identifying inefficiencies, designing scalable solutions, and implementing enhancements that align with enterprise goals. You'll collaborate across departments to assess and prioritize opportunities, using tools like Lean Six Sigma and data analytics to deliver measurable results. We foster a culture of bold thinking, collaboration, and continuous growth. Whether you're leading safety forums, guiding cross-functional workshops, or developing and publishing future-ready processes, your work will directly support our mission to serve our communities and customers with excellence. As a Business Process Improvement, Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?
**Responsibilities**
+ Oversees and implements new procedures and digital enhancements to streamline processes and increase compliance by leveraging Lean Six Sigma, Agile, and other project management principles
+ Provides continuous improvement guidance and facilitates process improvement activities to help achieve company objectives
+ Leads process improvement projects to gain efficiency and financial benefits, delivering cost savings for SCE
+ Develops and reviews financial benefit models for major process improvement projects
+ Delivers innovative business process solutions that capitalize on technology and increase efficiency
+ Develops models and reports to track business performance and goal progress and facilitates the design and development of business systems and processes
+ Partners with key functional teams to identify, manage, and execute multiple complex cross-functional process improvement initiatives
+ Prepares detailed reports and presentations to present findings and recommendations to senior management
+ Oversees the execution of key milestones, status, and quality of deliverables. Guide the successful completion of programs, projects and initiatives.
+ A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.
**Minimum Qualifications**
+ Seven or more years of experience with business process improvement or operational excellence initiatives.
Preferred Qualifications
+ Professional certification such as CPA, CMA, Six Sigma, or PMP.
+ Demonstrated experience leading cross-functional teams on complex operational improvement projects.
+ Proven ability to design and deliver training programs and develop job aids for technical and non-technical audiences.
+ Strong background in internal audit processes, risk assessment, and compliance management.
+ Experience with process improvement methodologies (e.g., Lean, Kaizen, Six Sigma).
+ Excellent stakeholder engagement skills, including the ability to educate, influence, and gain buy-in from diverse groups.
+ Advanced proficiency in data analysis tools (e.g., Excel, Power BI, SAP, or similar platforms).
+ Track record of innovative problem-solving in environments with ambiguous or evolving standards.
+ Experience working in utility, energy, or field operations environments, especially with material management and work order closure processes.
Additional Information
+ This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.eaningful information related to benefits, perks, resources, testing information, hiring process, and more.
+ Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About Southern California Edison
The people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.
Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.
We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at .
Become a Business Process Improvement, Advisor at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll be at the forefront of advancing safety and operational excellence across T&D by supporting strategic initiatives, including key safety forums and teams, implementing a centralized process documentation framework, and driving consistent process improvements across the enterprise. In this role, you'll help modernize T&D operations-identifying inefficiencies, designing scalable solutions, and implementing enhancements that align with enterprise goals. You'll collaborate across departments to assess and prioritize opportunities, using tools like Lean Six Sigma and data analytics to deliver measurable results. We foster a culture of bold thinking, collaboration, and continuous growth. Whether you're leading safety forums, guiding cross-functional workshops, or developing and publishing future-ready processes, your work will directly support our mission to serve our communities and customers with excellence. As a Business Process Improvement, Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?
**Responsibilities**
+ Oversees and implements new procedures and digital enhancements to streamline processes and increase compliance by leveraging Lean Six Sigma, Agile, and other project management principles
+ Provides continuous improvement guidance and facilitates process improvement activities to help achieve company objectives
+ Leads process improvement projects to gain efficiency and financial benefits, delivering cost savings for SCE
+ Develops and reviews financial benefit models for major process improvement projects
+ Delivers innovative business process solutions that capitalize on technology and increase efficiency
+ Develops models and reports to track business performance and goal progress and facilitates the design and development of business systems and processes
+ Partners with key functional teams to identify, manage, and execute multiple complex cross-functional process improvement initiatives
+ Prepares detailed reports and presentations to present findings and recommendations to senior management
+ Oversees the execution of key milestones, status, and quality of deliverables. Guide the successful completion of programs, projects and initiatives.
+ A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.
**Minimum Qualifications**
+ Seven or more years of experience with business process improvement or operational excellence initiatives.
Preferred Qualifications
+ Professional certification such as CPA, CMA, Six Sigma, or PMP.
+ Demonstrated experience leading cross-functional teams on complex operational improvement projects.
+ Proven ability to design and deliver training programs and develop job aids for technical and non-technical audiences.
+ Strong background in internal audit processes, risk assessment, and compliance management.
+ Experience with process improvement methodologies (e.g., Lean, Kaizen, Six Sigma).
+ Excellent stakeholder engagement skills, including the ability to educate, influence, and gain buy-in from diverse groups.
+ Advanced proficiency in data analysis tools (e.g., Excel, Power BI, SAP, or similar platforms).
+ Track record of innovative problem-solving in environments with ambiguous or evolving standards.
+ Experience working in utility, energy, or field operations environments, especially with material management and work order closure processes.
Additional Information
+ This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.eaningful information related to benefits, perks, resources, testing information, hiring process, and more.
+ Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About Southern California Edison
The people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.
Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.
We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at .
Is this job a match or a miss?
View Now
1
Business Process Improvement, Advisor
91769 Pomona, California
Southern California Edison
Posted 3 days ago
Job Viewed
Job Description
Join the Clean Energy Revolution
Join the Strategic Planning & Engagement (SP&E) organization as a Business Process Improvement Advisor, where you'll play a critical role in advancing operational excellence through process and technology integration. In this role, you will lead or support initiatives that modernize business operations by identifying inefficiencies, designing scalable solutions, and implementing digital enhancements that align with enterprise strategy. You'll collaborate across business and IT teams to intake, assess, and prioritize improvement opportunities, leveraging tools such as Lean Six Sigma, Agile, and data analytics to drive measurable outcomes. As part of the SP&E team, you'll be encouraged to think boldly, act collaboratively, and continuously grow. Our culture supports continuous learning, ethical leadership, and a shared responsibility to serve our communities and customers with excellence. Whether guiding cross-functional workshops, developing performance dashboards, or supporting enterprise-wide technology rollouts, your work will directly contribute to SP&E's mission of delivering streamlined, compliant, and future-ready processes.
**Responsibilities**
+ Oversees and implements new procedures and digital enhancements to streamline processes and increase compliance by leveraging Lean Six Sigma, Agile, and other project management principles
+ Provides continuous improvement guidance and facilitates process improvement activities to help achieve company objectives
+ Leads process improvement projects to gain efficiency and financial benefits, delivering cost savings for SCE
+ Develops and reviews financial benefit models for major process improvement projects
+ Delivers innovative business process solutions that capitalize on technology and increase efficiency
+ Develops models and reports to track business performance and goal progress and facilitates the design and development of business systems and processes
+ Partners with key functional teams to identify, manage, and execute multiple complex cross-functional process improvement initiatives
+ Prepares detailed reports and presentations to present findings and recommendations to senior management
+ Oversees the execution of key milestones, status, and quality of deliverables. Guide the successful completion of programs, projects and initiatives.
+ A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.
**Minimum Qualifications**
+ Seven or more years of experience with business process improvement or operational excellence initiatives.
Preferred Qualifications
+ Bachelor's degree in Business, Communications, Organizational/Change Management, Data/Analytics, or related field; master's a plus.
+ 5+ years leading cross‑functional initiatives or programs with demonstrated influence on scope, planning, implementation and outcomes.
+ Proficient Excel and PowerPoint; proven ability to transform analysis into executive‑ready narratives, dashboards, and presentations.
+ Working knowledge of Microsoft Power Platform and Copilot to enable business‑led automation.
+ Experience partnering with IT on technology integration; literacy with ERP/enterprise platforms (e.g., SAP/Work‑Management/GIS) is a plus.
+ Exceptional stakeholder engagement and communication skills across technical and non‑technical audiences; comfortable prepping leaders for forums and decisions.
Additional Information
+ This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
+ Visit our Candidate Resource ( page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
+ Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
+ The primary work location for this position is Pomona Innovation Village.
+ Relocation does not apply to this position.
About Southern California Edison
The people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.
Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.
We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at .
Join the Strategic Planning & Engagement (SP&E) organization as a Business Process Improvement Advisor, where you'll play a critical role in advancing operational excellence through process and technology integration. In this role, you will lead or support initiatives that modernize business operations by identifying inefficiencies, designing scalable solutions, and implementing digital enhancements that align with enterprise strategy. You'll collaborate across business and IT teams to intake, assess, and prioritize improvement opportunities, leveraging tools such as Lean Six Sigma, Agile, and data analytics to drive measurable outcomes. As part of the SP&E team, you'll be encouraged to think boldly, act collaboratively, and continuously grow. Our culture supports continuous learning, ethical leadership, and a shared responsibility to serve our communities and customers with excellence. Whether guiding cross-functional workshops, developing performance dashboards, or supporting enterprise-wide technology rollouts, your work will directly contribute to SP&E's mission of delivering streamlined, compliant, and future-ready processes.
**Responsibilities**
+ Oversees and implements new procedures and digital enhancements to streamline processes and increase compliance by leveraging Lean Six Sigma, Agile, and other project management principles
+ Provides continuous improvement guidance and facilitates process improvement activities to help achieve company objectives
+ Leads process improvement projects to gain efficiency and financial benefits, delivering cost savings for SCE
+ Develops and reviews financial benefit models for major process improvement projects
+ Delivers innovative business process solutions that capitalize on technology and increase efficiency
+ Develops models and reports to track business performance and goal progress and facilitates the design and development of business systems and processes
+ Partners with key functional teams to identify, manage, and execute multiple complex cross-functional process improvement initiatives
+ Prepares detailed reports and presentations to present findings and recommendations to senior management
+ Oversees the execution of key milestones, status, and quality of deliverables. Guide the successful completion of programs, projects and initiatives.
+ A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.
**Minimum Qualifications**
+ Seven or more years of experience with business process improvement or operational excellence initiatives.
Preferred Qualifications
+ Bachelor's degree in Business, Communications, Organizational/Change Management, Data/Analytics, or related field; master's a plus.
+ 5+ years leading cross‑functional initiatives or programs with demonstrated influence on scope, planning, implementation and outcomes.
+ Proficient Excel and PowerPoint; proven ability to transform analysis into executive‑ready narratives, dashboards, and presentations.
+ Working knowledge of Microsoft Power Platform and Copilot to enable business‑led automation.
+ Experience partnering with IT on technology integration; literacy with ERP/enterprise platforms (e.g., SAP/Work‑Management/GIS) is a plus.
+ Exceptional stakeholder engagement and communication skills across technical and non‑technical audiences; comfortable prepping leaders for forums and decisions.
Additional Information
+ This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
+ Visit our Candidate Resource ( page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
+ Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
+ The primary work location for this position is Pomona Innovation Village.
+ Relocation does not apply to this position.
About Southern California Edison
The people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.
Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.
We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at .
Is this job a match or a miss?
View Now
2
Business Process Improvement, Advisor
91769 Pomona, California
Southern California Edison
Posted 3 days ago
Job Viewed
Job Description
Join the Clean Energy Revolution
Join the Strategic Planning & Engagement (SP&E) organization as a Business Process Improvement Advisor, where you'll play a critical role in advancing operational excellence through process and technology integration. In this role, you will lead or support initiatives that modernize business operations by identifying inefficiencies, designing scalable solutions, and implementing digital enhancements that align with enterprise strategy. You'll collaborate across business and IT teams to intake, assess, and prioritize improvement opportunities, leveraging tools such as Lean Six Sigma, Agile, and data analytics to drive measurable outcomes. As part of the SP&E team, you'll be encouraged to think boldly, act collaboratively, and continuously grow. Our culture supports continuous learning, ethical leadership, and a shared responsibility to serve our communities and customers with excellence. Whether guiding cross-functional workshops, developing performance dashboards, or supporting enterprise-wide technology rollouts, your work will directly contribute to SP&E's mission of delivering streamlined, compliant, and future-ready processes.
**Responsibilities**
+ Oversees and implements new procedures and digital enhancements to streamline processes and increase compliance by leveraging Lean Six Sigma, Agile, and other project management principles
+ Provides continuous improvement guidance and facilitates process improvement activities to help achieve company objectives
+ Leads process improvement projects to gain efficiency and financial benefits, delivering cost savings for SCE
+ Develops and reviews financial benefit models for major process improvement projects
+ Delivers innovative business process solutions that capitalize on technology and increase efficiency
+ Develops models and reports to track business performance and goal progress and facilitates the design and development of business systems and processes
+ Partners with key functional teams to identify, manage, and execute multiple complex cross-functional process improvement initiatives
+ Prepares detailed reports and presentations to present findings and recommendations to senior management
+ Oversees the execution of key milestones, status, and quality of deliverables. Guide the successful completion of programs, projects and initiatives.
+ A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.
**Minimum Qualifications**
+ Seven or more years of experience with business process improvement or operational excellence initiatives.
Preferred Qualifications
+ Bachelor's degree in Business, Communications, Organizational/Change Management, Data/Analytics, or related field; master's a plus.
+ 5+ years leading cross‑functional initiatives or programs with demonstrated influence on scope, planning, implementation and outcomes.
+ Proficient Excel and PowerPoint; proven ability to transform analysis into executive‑ready narratives, dashboards, and presentations.
+ Working knowledge of Microsoft Power Platform and Copilot to enable business‑led automation.
+ Experience partnering with IT on technology integration; literacy with ERP/enterprise platforms (e.g., SAP/Work‑Management/GIS) is a plus.
+ Exceptional stakeholder engagement and communication skills across technical and non‑technical audiences; comfortable prepping leaders for forums and decisions.
Additional Information
+ This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
+ Visit our Candidate Resource ( page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
+ Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
+ The primary work location for this position is Pomona Innovation Village.
+ Relocation does not apply to this position.
About Southern California Edison
The people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.
Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.
We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at .
Join the Strategic Planning & Engagement (SP&E) organization as a Business Process Improvement Advisor, where you'll play a critical role in advancing operational excellence through process and technology integration. In this role, you will lead or support initiatives that modernize business operations by identifying inefficiencies, designing scalable solutions, and implementing digital enhancements that align with enterprise strategy. You'll collaborate across business and IT teams to intake, assess, and prioritize improvement opportunities, leveraging tools such as Lean Six Sigma, Agile, and data analytics to drive measurable outcomes. As part of the SP&E team, you'll be encouraged to think boldly, act collaboratively, and continuously grow. Our culture supports continuous learning, ethical leadership, and a shared responsibility to serve our communities and customers with excellence. Whether guiding cross-functional workshops, developing performance dashboards, or supporting enterprise-wide technology rollouts, your work will directly contribute to SP&E's mission of delivering streamlined, compliant, and future-ready processes.
**Responsibilities**
+ Oversees and implements new procedures and digital enhancements to streamline processes and increase compliance by leveraging Lean Six Sigma, Agile, and other project management principles
+ Provides continuous improvement guidance and facilitates process improvement activities to help achieve company objectives
+ Leads process improvement projects to gain efficiency and financial benefits, delivering cost savings for SCE
+ Develops and reviews financial benefit models for major process improvement projects
+ Delivers innovative business process solutions that capitalize on technology and increase efficiency
+ Develops models and reports to track business performance and goal progress and facilitates the design and development of business systems and processes
+ Partners with key functional teams to identify, manage, and execute multiple complex cross-functional process improvement initiatives
+ Prepares detailed reports and presentations to present findings and recommendations to senior management
+ Oversees the execution of key milestones, status, and quality of deliverables. Guide the successful completion of programs, projects and initiatives.
+ A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.
**Minimum Qualifications**
+ Seven or more years of experience with business process improvement or operational excellence initiatives.
Preferred Qualifications
+ Bachelor's degree in Business, Communications, Organizational/Change Management, Data/Analytics, or related field; master's a plus.
+ 5+ years leading cross‑functional initiatives or programs with demonstrated influence on scope, planning, implementation and outcomes.
+ Proficient Excel and PowerPoint; proven ability to transform analysis into executive‑ready narratives, dashboards, and presentations.
+ Working knowledge of Microsoft Power Platform and Copilot to enable business‑led automation.
+ Experience partnering with IT on technology integration; literacy with ERP/enterprise platforms (e.g., SAP/Work‑Management/GIS) is a plus.
+ Exceptional stakeholder engagement and communication skills across technical and non‑technical audiences; comfortable prepping leaders for forums and decisions.
Additional Information
+ This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
+ Visit our Candidate Resource ( page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
+ Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
+ The primary work location for this position is Pomona Innovation Village.
+ Relocation does not apply to this position.
About Southern California Edison
The people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.
Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.
We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at .
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3
Business Process Improvement Manager
77536 Deer Park, Texas
HPC Industrial
Posted 15 days ago
Job Viewed
Job Description
**HPC Industrial,** powered by Clean Harbors, is looking for a **Business Process Improvement Manager** to join our growing team!
In this role, you will lead strategic process initiatives that enhance efficiency, improve quality, and support business growth across all functional areas. The ideal candidate is analytical, results-driven, and passionate about developing and implementing solutions that increase productivity, reduce costs, and elevate the customer experience.
This position will work closely with cross-functional teams to identify process inefficiencies, develop improvement strategies, and ensure alignment with overall business objectives. You'll use continuous improvement methodologies to streamline operations, promote standardization, and drive measurable results that directly impact the company's success.
**Why work for HPC Industrial?**
+ Health and Safety is our #1 priority and we live it 3-6-5!
+ Competitive wages ($50,624 - $118,650; depending on experience & geographical location)
+ Comprehensive health benefits coverage after 30 days of full-time employment
+ Group 401K with company matching component
+ Own part of the company with our Employee Stock Purchase Plan
+ Opportunities for growth and development for all the stages in your career
+ Generous paid time off, company paid training and tuition reimbursement
+ Positive and safe work environments
**Responsibilities** :
+ Work with various functional teams to identify margin improvement opportunities as well as evaluate contract compliance. May require working with onsite stakeholders.
+ Use continuous improvement techniques to identify redundant steps, turnback and other process waste; and help come up with optimized and efficient processes across the business. Actively work with the functional teams to identify process automation opportunities.
+ Work with cross-functional teams to document quality processes and projects, get alignment with management/operational teams, implement in operation and monitor progress.
+ Perform data analytics to support problem statement/business identification/build business case/project charters; may include system development and enhancement input.
+ Coordinate Root Cause Analysis (RCA) for any escalations, quality, and efficiency issues using proven techniques like 5-Why, Fishbone, etc.
+ Develops tools and methods to track and report relevant key performance indicators (KPI's). Assist the management in devising and optimizing KPIs and benchmarks.
+ Collaborate with onsite stakeholders to create playbooks for GCC processes. Work with Ops leaders to complete Governance sign-offs; ensure common minimum practices are undertaken and actions recommended are being implemented.
+ Support the integration of new branches into business systems as a result of mergers and acquisitions.
+ Other duties as assigned.
**Qualifications:**
+ Education: Associate degree or specialized training in Business Administration or related field preferred.
+ Experience: 3-5 years of experience in process improvement, operations, or business optimization.
+ Proven analytical and problem-solving skills.
+ Strong communication and facilitation abilities to influence stakeholders at all levels.
+ Excellent time management, organization, and project-management skills.
+ Ability to work independently and collaboratively in a fast-paced environment.
+ Willingness to travel 25%-50% as needed.
**Clean Harbors** is an equal opportunity employer.
**Clean Harbors** is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact or .
**Clean Harbors** is a Military & Veteran friendly company.
**Clean Harbors** is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.
*HPC
#LI-LP1
In this role, you will lead strategic process initiatives that enhance efficiency, improve quality, and support business growth across all functional areas. The ideal candidate is analytical, results-driven, and passionate about developing and implementing solutions that increase productivity, reduce costs, and elevate the customer experience.
This position will work closely with cross-functional teams to identify process inefficiencies, develop improvement strategies, and ensure alignment with overall business objectives. You'll use continuous improvement methodologies to streamline operations, promote standardization, and drive measurable results that directly impact the company's success.
**Why work for HPC Industrial?**
+ Health and Safety is our #1 priority and we live it 3-6-5!
+ Competitive wages ($50,624 - $118,650; depending on experience & geographical location)
+ Comprehensive health benefits coverage after 30 days of full-time employment
+ Group 401K with company matching component
+ Own part of the company with our Employee Stock Purchase Plan
+ Opportunities for growth and development for all the stages in your career
+ Generous paid time off, company paid training and tuition reimbursement
+ Positive and safe work environments
**Responsibilities** :
+ Work with various functional teams to identify margin improvement opportunities as well as evaluate contract compliance. May require working with onsite stakeholders.
+ Use continuous improvement techniques to identify redundant steps, turnback and other process waste; and help come up with optimized and efficient processes across the business. Actively work with the functional teams to identify process automation opportunities.
+ Work with cross-functional teams to document quality processes and projects, get alignment with management/operational teams, implement in operation and monitor progress.
+ Perform data analytics to support problem statement/business identification/build business case/project charters; may include system development and enhancement input.
+ Coordinate Root Cause Analysis (RCA) for any escalations, quality, and efficiency issues using proven techniques like 5-Why, Fishbone, etc.
+ Develops tools and methods to track and report relevant key performance indicators (KPI's). Assist the management in devising and optimizing KPIs and benchmarks.
+ Collaborate with onsite stakeholders to create playbooks for GCC processes. Work with Ops leaders to complete Governance sign-offs; ensure common minimum practices are undertaken and actions recommended are being implemented.
+ Support the integration of new branches into business systems as a result of mergers and acquisitions.
+ Other duties as assigned.
**Qualifications:**
+ Education: Associate degree or specialized training in Business Administration or related field preferred.
+ Experience: 3-5 years of experience in process improvement, operations, or business optimization.
+ Proven analytical and problem-solving skills.
+ Strong communication and facilitation abilities to influence stakeholders at all levels.
+ Excellent time management, organization, and project-management skills.
+ Ability to work independently and collaboratively in a fast-paced environment.
+ Willingness to travel 25%-50% as needed.
**Clean Harbors** is an equal opportunity employer.
**Clean Harbors** is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact or .
**Clean Harbors** is a Military & Veteran friendly company.
**Clean Harbors** is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.
*HPC
#LI-LP1
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4
Business Process Improvement Manager
08629 Trenton, New Jersey
HPC Industrial
Posted 16 days ago
Job Viewed
Job Description
**HPC Industrial,** powered by Clean Harbors, is looking for a **Business Process Improvement Manager** to join our growing team!
In this role, you will lead strategic process initiatives that enhance efficiency, improve quality, and support business growth across all functional areas. The ideal candidate is analytical, results-driven, and passionate about developing and implementing solutions that increase productivity, reduce costs, and elevate the customer experience.
This position will work closely with cross-functional teams to identify process inefficiencies, develop improvement strategies, and ensure alignment with overall business objectives. You'll use continuous improvement methodologies to streamline operations, promote standardization, and drive measurable results that directly impact the company's success.
**Why work for HPC Industrial?**
+ Health and Safety is our #1 priority and we live it 3-6-5!
+ Competitive wages ($50,624 - $118,650; depending on experience & geographical location)
+ Comprehensive health benefits coverage after 30 days of full-time employment
+ Group 401K with company matching component
+ Own part of the company with our Employee Stock Purchase Plan
+ Opportunities for growth and development for all the stages in your career
+ Generous paid time off, company paid training and tuition reimbursement
+ Positive and safe work environments
**Responsibilities** :
+ Work with various functional teams to identify margin improvement opportunities as well as evaluate contract compliance. May require working with onsite stakeholders.
+ Use continuous improvement techniques to identify redundant steps, turnback and other process waste; and help come up with optimized and efficient processes across the business. Actively work with the functional teams to identify process automation opportunities.
+ Work with cross-functional teams to document quality processes and projects, get alignment with management/operational teams, implement in operation and monitor progress.
+ Perform data analytics to support problem statement/business identification/build business case/project charters; may include system development and enhancement input.
+ Coordinate Root Cause Analysis (RCA) for any escalations, quality, and efficiency issues using proven techniques like 5-Why, Fishbone, etc.
+ Develops tools and methods to track and report relevant key performance indicators (KPI's). Assist the management in devising and optimizing KPIs and benchmarks.
+ Collaborate with onsite stakeholders to create playbooks for GCC processes. Work with Ops leaders to complete Governance sign-offs; ensure common minimum practices are undertaken and actions recommended are being implemented.
+ Support the integration of new branches into business systems as a result of mergers and acquisitions.
+ Other duties as assigned.
**Qualifications:**
+ Education: Associate degree or specialized training in Business Administration or related field preferred.
+ Experience: 3-5 years of experience in process improvement, operations, or business optimization.
+ Proven analytical and problem-solving skills.
+ Strong communication and facilitation abilities to influence stakeholders at all levels.
+ Excellent time management, organization, and project-management skills.
+ Ability to work independently and collaboratively in a fast-paced environment.
+ Willingness to travel 25%-50% as needed.
**Clean Harbors** is an equal opportunity employer.
**Clean Harbors** is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact or .
**Clean Harbors** is a Military & Veteran friendly company.
**Clean Harbors** is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.
*HPC
#LI-LP1
In this role, you will lead strategic process initiatives that enhance efficiency, improve quality, and support business growth across all functional areas. The ideal candidate is analytical, results-driven, and passionate about developing and implementing solutions that increase productivity, reduce costs, and elevate the customer experience.
This position will work closely with cross-functional teams to identify process inefficiencies, develop improvement strategies, and ensure alignment with overall business objectives. You'll use continuous improvement methodologies to streamline operations, promote standardization, and drive measurable results that directly impact the company's success.
**Why work for HPC Industrial?**
+ Health and Safety is our #1 priority and we live it 3-6-5!
+ Competitive wages ($50,624 - $118,650; depending on experience & geographical location)
+ Comprehensive health benefits coverage after 30 days of full-time employment
+ Group 401K with company matching component
+ Own part of the company with our Employee Stock Purchase Plan
+ Opportunities for growth and development for all the stages in your career
+ Generous paid time off, company paid training and tuition reimbursement
+ Positive and safe work environments
**Responsibilities** :
+ Work with various functional teams to identify margin improvement opportunities as well as evaluate contract compliance. May require working with onsite stakeholders.
+ Use continuous improvement techniques to identify redundant steps, turnback and other process waste; and help come up with optimized and efficient processes across the business. Actively work with the functional teams to identify process automation opportunities.
+ Work with cross-functional teams to document quality processes and projects, get alignment with management/operational teams, implement in operation and monitor progress.
+ Perform data analytics to support problem statement/business identification/build business case/project charters; may include system development and enhancement input.
+ Coordinate Root Cause Analysis (RCA) for any escalations, quality, and efficiency issues using proven techniques like 5-Why, Fishbone, etc.
+ Develops tools and methods to track and report relevant key performance indicators (KPI's). Assist the management in devising and optimizing KPIs and benchmarks.
+ Collaborate with onsite stakeholders to create playbooks for GCC processes. Work with Ops leaders to complete Governance sign-offs; ensure common minimum practices are undertaken and actions recommended are being implemented.
+ Support the integration of new branches into business systems as a result of mergers and acquisitions.
+ Other duties as assigned.
**Qualifications:**
+ Education: Associate degree or specialized training in Business Administration or related field preferred.
+ Experience: 3-5 years of experience in process improvement, operations, or business optimization.
+ Proven analytical and problem-solving skills.
+ Strong communication and facilitation abilities to influence stakeholders at all levels.
+ Excellent time management, organization, and project-management skills.
+ Ability to work independently and collaboratively in a fast-paced environment.
+ Willingness to travel 25%-50% as needed.
**Clean Harbors** is an equal opportunity employer.
**Clean Harbors** is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact or .
**Clean Harbors** is a Military & Veteran friendly company.
**Clean Harbors** is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.
*HPC
#LI-LP1
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5
Business Process Specialist
10261 New York, New York
MetroPlusHealth
Posted today
Job Viewed
Job Description
Position Overview
MetroPlus Health is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.
This position will ensure a successful migration to Health Edge / Health Rules Payer (HRP) core system for Provider Network Operations (PNO). This role will be part of cross functional and multi-departmental work groups, representing PNO, in the deployment of HRP, representing our priorities and workflows.
Duties & Responsibilities
- Support migration to a new core claim system (Health Rules Payer or HRP) for Provider Network Operations team (PNO)
- Attend all needed HRP meetings through a phased roll out by product which includes prep, testing and post go live meetings
- Maintain PNO issue tracker for HPR project for PNO Leadership
- Assist in HRP project issue resolution impacting Providers
- Assist in updating HRP or general PNO process documents, policies and/or desktop procedures for PNO as needed
- Prepare executive summaries and/or communication materials to convey HRP changes or updates
- Represent PNO VP or Director at HRP or other operational meetings as needed
- Work on other critical PNO projects as needed
- Assist in provider data quality assurance between CACTUS, PowerStepp, HRP and Salesforce through migration timeline and beyond as programs sunset.
- Monitor provider complaints related to HRP migration and prioritize for appropriate work groups and/or war rooms.
- Responsible for data collection, data extraction, data analysis, and data reporting activities related to HRP migrations and PNO issues
- Act as liaison between the Credentialing, Provider Maintenance, and Customer Service departments and investigate and respond to inter-departmental project-related inquires related to HRP or general PNO work as needed.
- Performs other support activites and duties as assigned
Minimum Qualifications
- Requires a Bachelor’s degree; and
- 3-5 years experience in a healthplan; Medicaid plan a plus; or
- A satisfactory equivalent combination of education, training, and experience.
- Good understanding of provider network management and health system hierarchy set up at a health plan
- General understanding of provider network contract terms, Medicare fee schedules, CPT/HCPCs codes
- General understanding of claims adjudication at a high level; Health Edge/HRP experience a plus
- Good compend of Salesforce; experience at a health plan setting a plus
Professional Competencies
- Integrity and Trust
- Customer Focus
- Highly organized, detail oriented, dependable and professional individual
#LI-HYBRID
#MPH-50
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6
Business Process Specialist
85282 Tempe, Arizona
DriveTime
Posted 3 days ago
Job Viewed
Job Description
**What's Under the Hood**
DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.
**That's Nice, But What's the Job?**
**_This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship now or in the future are not eligible for hire at this time._**
In long, our Business Process Specialist (Process Engineer) is responsible for:
+ Responsible to design, manage, analyze, improve, and innovate on the 100+ processes we have in the Servicing ecosystem
+ Lead the objective of ensuring that the processes are well designed, and controls are built effectively to ensure that processes meet or exceed requirements.
+ You will lead the design and management of Operational KPIs and provide monthly summary, trends to the Sr. Leadership team, which will include building, influencing and executing corrective/improvement ideas
+ Partner with and influence stakeholders across the organization, such as Operations, Product, and Technology to build and manage processes effectively.
+ You will lead the agenda of building and institutionalizing a set of Process practices that have been declared as the essentials of a Process management culture at Bridgecrest
+ Be the Standard bearers for the process artifacts and hold process owners and managers in Operations responsible to keep it updated and to right quality standards
+ Manage the Policies and Standard Operating Procedures, including working with compliance to update it when business strategy or process changes
+ Continuously identify and implement high leverage opportunities for process improvement.
+ Lead large scale process improvement projects.
+ Enable and facilitate many small scale 'Kaizen - Special Ops' continuous improvement projects across Operations.
+ In situations (ex-A/B test or product launch) that require 'non tech' solution: plan, build and launch the manual process
+ When new Tech releases impacts 'Agent Operator' components of process or impacts critical client requirements baked into the process, you will play the role of assessing the impact, designing the Ops solution, testing the solution implemented, managing Ops readiness, creating training materials as needed, communicating change and getting buy in from Ops leaders/Client managers and their sign off.
+ Constantly train, assist and audit process managers and owner practices who are managing the 100+ process across servicing
+ We still love to maintain our scrappy start up culture. You will be required to be an individual contributor, a thought leader and an organization influencer
+ You will lead the objective of periodically checking and verifying that the processes are working per intent. You will create a scalable and low-cost methodology for checking and verifying.
+ You will explore modern technology and tools such as Speech to Text, Natural Language Processing, Adaptive Learning models to build the Best-in-Class suite of tools that monitor the health of the processes across Bridgecrest and identify areas for improvement
+ You will bring leadership skills to partner with the business to influence and strengthen QA template and QA processes
+ Monitor for industry trends and institute these practices as necessary
+ You will partner closely with our various stakeholders to ensure that as proAs a people leader, you will identify, coach and grow talent, who can be the next set of process managers to champion Process Management in the Organization.
**So What Kind of Folks Are We Looking for?**
+ **Intellectual curiosity. Why? What? How?** Do you find yourself always wanting to learn more and broaden your knowledge base? If so, this could be the role for you.
+ **Passionate and goal-oriented.** We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them.
+ **Killer analytical and reporting abilities** . You'll need the capability to analyze data and in return, prepare timely reports on your findings.
+ **Master multi-tasker.** We are looking for someone that is not only good at multi-tasking but thrives in it.
+ **Excellent verbal and written communication skills** . The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
+ **A mind for the details.** Okay we know "detail-oriented" is on about every job description - but we really mean it!
**The Specifics:**
+ Process and analytical oriented, with skills across process, quality, statistics, technology and people management
+ Lean, Six Sigma certification is a plus
+ Undergraduate degree in STEM
+ Excellent people influencing skills
+ Understanding of the Servicing and Collections policies as it relates to Financial services business
+ Excellent communication and presentation skills
+ Ability to manage multiple tasks and initiatives in a fast-paced culture
+ Proficient in Excel and basic data analytical tools in Excel
**So What About the Perks? Perks matter**
+ **Work From Home.** Feel free to rock the casual wear while still being camera ready. You will be working from your home office (in an approved city & state) and make sure you have a conducive and quiet workspace with no distractions and reliable and secure internet.
+ **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
+ **But Wait, There's More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
+ **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
+ **Tuition Reimbursement.** We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.
+ **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
+ **Gratitude is Green.** We offer competitive pay across the organization, because, well. money matters!
+ **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too.vacation time is available - the more you work, the more you earn!
**Anything Else? Absolutely.**
DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)!
Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!
DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.
**That's Nice, But What's the Job?**
**_This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship now or in the future are not eligible for hire at this time._**
In long, our Business Process Specialist (Process Engineer) is responsible for:
+ Responsible to design, manage, analyze, improve, and innovate on the 100+ processes we have in the Servicing ecosystem
+ Lead the objective of ensuring that the processes are well designed, and controls are built effectively to ensure that processes meet or exceed requirements.
+ You will lead the design and management of Operational KPIs and provide monthly summary, trends to the Sr. Leadership team, which will include building, influencing and executing corrective/improvement ideas
+ Partner with and influence stakeholders across the organization, such as Operations, Product, and Technology to build and manage processes effectively.
+ You will lead the agenda of building and institutionalizing a set of Process practices that have been declared as the essentials of a Process management culture at Bridgecrest
+ Be the Standard bearers for the process artifacts and hold process owners and managers in Operations responsible to keep it updated and to right quality standards
+ Manage the Policies and Standard Operating Procedures, including working with compliance to update it when business strategy or process changes
+ Continuously identify and implement high leverage opportunities for process improvement.
+ Lead large scale process improvement projects.
+ Enable and facilitate many small scale 'Kaizen - Special Ops' continuous improvement projects across Operations.
+ In situations (ex-A/B test or product launch) that require 'non tech' solution: plan, build and launch the manual process
+ When new Tech releases impacts 'Agent Operator' components of process or impacts critical client requirements baked into the process, you will play the role of assessing the impact, designing the Ops solution, testing the solution implemented, managing Ops readiness, creating training materials as needed, communicating change and getting buy in from Ops leaders/Client managers and their sign off.
+ Constantly train, assist and audit process managers and owner practices who are managing the 100+ process across servicing
+ We still love to maintain our scrappy start up culture. You will be required to be an individual contributor, a thought leader and an organization influencer
+ You will lead the objective of periodically checking and verifying that the processes are working per intent. You will create a scalable and low-cost methodology for checking and verifying.
+ You will explore modern technology and tools such as Speech to Text, Natural Language Processing, Adaptive Learning models to build the Best-in-Class suite of tools that monitor the health of the processes across Bridgecrest and identify areas for improvement
+ You will bring leadership skills to partner with the business to influence and strengthen QA template and QA processes
+ Monitor for industry trends and institute these practices as necessary
+ You will partner closely with our various stakeholders to ensure that as proAs a people leader, you will identify, coach and grow talent, who can be the next set of process managers to champion Process Management in the Organization.
**So What Kind of Folks Are We Looking for?**
+ **Intellectual curiosity. Why? What? How?** Do you find yourself always wanting to learn more and broaden your knowledge base? If so, this could be the role for you.
+ **Passionate and goal-oriented.** We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them.
+ **Killer analytical and reporting abilities** . You'll need the capability to analyze data and in return, prepare timely reports on your findings.
+ **Master multi-tasker.** We are looking for someone that is not only good at multi-tasking but thrives in it.
+ **Excellent verbal and written communication skills** . The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
+ **A mind for the details.** Okay we know "detail-oriented" is on about every job description - but we really mean it!
**The Specifics:**
+ Process and analytical oriented, with skills across process, quality, statistics, technology and people management
+ Lean, Six Sigma certification is a plus
+ Undergraduate degree in STEM
+ Excellent people influencing skills
+ Understanding of the Servicing and Collections policies as it relates to Financial services business
+ Excellent communication and presentation skills
+ Ability to manage multiple tasks and initiatives in a fast-paced culture
+ Proficient in Excel and basic data analytical tools in Excel
**So What About the Perks? Perks matter**
+ **Work From Home.** Feel free to rock the casual wear while still being camera ready. You will be working from your home office (in an approved city & state) and make sure you have a conducive and quiet workspace with no distractions and reliable and secure internet.
+ **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
+ **But Wait, There's More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
+ **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
+ **Tuition Reimbursement.** We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.
+ **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
+ **Gratitude is Green.** We offer competitive pay across the organization, because, well. money matters!
+ **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too.vacation time is available - the more you work, the more you earn!
**Anything Else? Absolutely.**
DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)!
Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!
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7
Business Process Specialist
02133 Boston, Kentucky
Skanska
Posted 4 days ago
Job Viewed
Job Description
Skanska is searching for a dynamic Business Process Specialist. This is a great opportunity to start a career with a company that builds things that matter and values its team. We are proud to share our culture of diversity and inclusion.
Our work makes a clear contribution to society and the environment around us. We build in many different verticals. ( Whether we are building schools to provide inspiring spaces for learning, roads to connect communities, or hospitals to care for patients, it all contributes to our purpose - we build for a better society.
Skanska's values -Be Better Together, Act Ethically and Transparently, Commit to Customer, and Care for Life-are deeply engrained in how we work, which is why our values support and drive our D&I efforts.
The Business Process Specialist will be responsible for analyzing, designing, and implementing business process automations to improve efficiency and effectiveness. This role requires an understanding of business operations, strong analytical skills, and the ability to work collaboratively with various departments.
**Business Process Specialist Required Qualifications:**
+ 3+ years of experience with process mapping and data analysis tools (Visio).
+ 3+ years of experience in programming Power Apps (Canvas, Office 365, Power BI, MS Forms, and SharePoint).
+ 3+ years of experience managing projects to achieve successful implementation of process improvements.
+ Bachelor's Degree - or 8 years equivalent experience plus a minimum of 7 years prior relevant experience.
Currently, the company is not considering applicants for this position who now or in the future require employment sponsorship by the company.
**Our** Investment ( **in you:**
+ We believe that Benefits ( should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options (including medical, dental, and vision insurance plans), expert guidance, and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially, and emotionally through the big milestones and in your everyday life. Please visit the compensation and Benefits ( summary on our careers site for more details.
+ As a Skanska community, our values ground us, and our diversity of experience propels us forward. No matter what your career stage, there's a place for you to thrive here and partner with us in shaping how our world lives, moves, and connects.
+ At Skanska, we Care for Life. And we're committed to supporting your whole health and peace of mind through inclusive and personalized total rewards.
+ We're committed to your success by developing you in your role and supporting your career growth
+ Compensation and financial well-being ( - Competitive base salary, excellent bonus program, 401k, & Employee ownership program.
**Come work with us and join a winning team!**
**Background Check Required**
Skanska is an Equal Employment Opportunity (EEO) Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, disability, age, genetic information, citizenship, protected veteran status, or any other categories protected under applicable federal, state, and local laws.
Skanska Equal Employment Opportunity
Skanska uses knowledge & foresight to shape the way people live, work, and connect. More than 135 years in the making, we're one of the world's largest construction and project development companies. With operations in select markets throughout the Nordics, Europe and the United States, global revenue totaled $15.9 billion in 2024.
Skanska in the U.S. operates 28 offices across the country, with its headquarters in New York City. In 2024, the U.S. construction sector generated $.2 billion in revenue, and the U.S. development sector's net investments in commercial projects totaled 224 million.
Together with our customers and the collective expertise of our 6,300 teammates in the U.S. and 26,300 globally, we create innovative and sustainable solutions that support healthy living beyond our lifetime.
Skanska's Applicant Privacy Policy for California Residents ( Firm and Employment Agency Disclaimer**
_Search Firm and Employment Agency Disclaimer Skanska USA Human Resources ("Skanska HR") provides HR services to the Skanska business units within the U.S.A. including Skanska USA Civil Inc., Skanska USA Building Inc., Skanska USA Commercial Development Inc. and Skanska Infrastructure Development Inc. (collectively "Skanska USA"). As such, Skanska HR is the sole authorized representative of Skanska USA to execute any agreements with search firms, employment agencies or any employment vendor ("Vendor"). As a condition precedent to any entitlement for payment, a Vendor shall have both (1) Skanska USA Placement Agreement, and (2) an Engagement Job Order executed by an authorized Skanska HR representative. Absent the properly executed documents, Skanska HR shall have no obligation to make payment to the Vendor. Verbal or written communications from any employee of Skanska USA business units shall not be considered binding obligations. All resumes whether unsolicited or solicited shall be considered property of Skanska HR._
Our work makes a clear contribution to society and the environment around us. We build in many different verticals. ( Whether we are building schools to provide inspiring spaces for learning, roads to connect communities, or hospitals to care for patients, it all contributes to our purpose - we build for a better society.
Skanska's values -Be Better Together, Act Ethically and Transparently, Commit to Customer, and Care for Life-are deeply engrained in how we work, which is why our values support and drive our D&I efforts.
The Business Process Specialist will be responsible for analyzing, designing, and implementing business process automations to improve efficiency and effectiveness. This role requires an understanding of business operations, strong analytical skills, and the ability to work collaboratively with various departments.
**Business Process Specialist Required Qualifications:**
+ 3+ years of experience with process mapping and data analysis tools (Visio).
+ 3+ years of experience in programming Power Apps (Canvas, Office 365, Power BI, MS Forms, and SharePoint).
+ 3+ years of experience managing projects to achieve successful implementation of process improvements.
+ Bachelor's Degree - or 8 years equivalent experience plus a minimum of 7 years prior relevant experience.
Currently, the company is not considering applicants for this position who now or in the future require employment sponsorship by the company.
**Our** Investment ( **in you:**
+ We believe that Benefits ( should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options (including medical, dental, and vision insurance plans), expert guidance, and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially, and emotionally through the big milestones and in your everyday life. Please visit the compensation and Benefits ( summary on our careers site for more details.
+ As a Skanska community, our values ground us, and our diversity of experience propels us forward. No matter what your career stage, there's a place for you to thrive here and partner with us in shaping how our world lives, moves, and connects.
+ At Skanska, we Care for Life. And we're committed to supporting your whole health and peace of mind through inclusive and personalized total rewards.
+ We're committed to your success by developing you in your role and supporting your career growth
+ Compensation and financial well-being ( - Competitive base salary, excellent bonus program, 401k, & Employee ownership program.
**Come work with us and join a winning team!**
**Background Check Required**
Skanska is an Equal Employment Opportunity (EEO) Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, disability, age, genetic information, citizenship, protected veteran status, or any other categories protected under applicable federal, state, and local laws.
Skanska Equal Employment Opportunity
Skanska uses knowledge & foresight to shape the way people live, work, and connect. More than 135 years in the making, we're one of the world's largest construction and project development companies. With operations in select markets throughout the Nordics, Europe and the United States, global revenue totaled $15.9 billion in 2024.
Skanska in the U.S. operates 28 offices across the country, with its headquarters in New York City. In 2024, the U.S. construction sector generated $.2 billion in revenue, and the U.S. development sector's net investments in commercial projects totaled 224 million.
Together with our customers and the collective expertise of our 6,300 teammates in the U.S. and 26,300 globally, we create innovative and sustainable solutions that support healthy living beyond our lifetime.
Skanska's Applicant Privacy Policy for California Residents ( Firm and Employment Agency Disclaimer**
_Search Firm and Employment Agency Disclaimer Skanska USA Human Resources ("Skanska HR") provides HR services to the Skanska business units within the U.S.A. including Skanska USA Civil Inc., Skanska USA Building Inc., Skanska USA Commercial Development Inc. and Skanska Infrastructure Development Inc. (collectively "Skanska USA"). As such, Skanska HR is the sole authorized representative of Skanska USA to execute any agreements with search firms, employment agencies or any employment vendor ("Vendor"). As a condition precedent to any entitlement for payment, a Vendor shall have both (1) Skanska USA Placement Agreement, and (2) an Engagement Job Order executed by an authorized Skanska HR representative. Absent the properly executed documents, Skanska HR shall have no obligation to make payment to the Vendor. Verbal or written communications from any employee of Skanska USA business units shall not be considered binding obligations. All resumes whether unsolicited or solicited shall be considered property of Skanska HR._
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8
Business Process Modeler
20851 Rockville, Maryland
Insight Global
Posted 3 days ago
Job Viewed
Job Description
Job Description
Insight Global is looking for a highly analytical and detail-driven Business Process Modeler with hands-on experience in ARIS and deep knowledge of supply chain operations in food services. This role will be instrumental in mapping, analyzing, and optimizing supply chain processes across Product, Party mastering, Order guide preparation, procurement, inventory, and vendor management to support operational efficiency, compliance, and digital transformation.
Key Responsibilities:
Model and document supply chain processes (e.g., sourcing, purchasing, receiving, inventory control, distribution, waste reduction) using ARIS and BPMN 2.0
Collaborate with procurement, culinary, logistics, and site operations teams to capture "as-is" and design "to-be" workflows
Identify inefficiencies, risks, and opportunities for automation and standardization across food supply operations
Maintain and govern process repositories in ARIS, ensuring consistency, version control, and accessibility
Align process models with enterprise platforms (e.g., SAP, Coupa, ServiceNow) and sustainability goals
Support compliance with food safety, traceability, and regulatory standards (e.g., HACCP, FDA, ISO)
Facilitate workshops and training sessions to drive process awareness and adoption across business units
Partner with IT and business teams to translate models into executable workflows and digital solutions
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
Bachelor's degree in Supply Chain Management, Business Administration, Food Services, or related field
3+ years of experience in business process modeling within supply chain or food service environments
Building data lineage and process lineage while identifying and documenting various data, business rules and systems
Proficiency in ARIS (Designer, Architect, or Connect) and BPMN modeling standards
Strong understanding of food supply chain operations, vendor management, and compliance frameworks
Excellent analytical, communication, and stakeholder engagement skills
Ability to manage multiple projects and work across diverse operational environments
Insight Global is looking for a highly analytical and detail-driven Business Process Modeler with hands-on experience in ARIS and deep knowledge of supply chain operations in food services. This role will be instrumental in mapping, analyzing, and optimizing supply chain processes across Product, Party mastering, Order guide preparation, procurement, inventory, and vendor management to support operational efficiency, compliance, and digital transformation.
Key Responsibilities:
Model and document supply chain processes (e.g., sourcing, purchasing, receiving, inventory control, distribution, waste reduction) using ARIS and BPMN 2.0
Collaborate with procurement, culinary, logistics, and site operations teams to capture "as-is" and design "to-be" workflows
Identify inefficiencies, risks, and opportunities for automation and standardization across food supply operations
Maintain and govern process repositories in ARIS, ensuring consistency, version control, and accessibility
Align process models with enterprise platforms (e.g., SAP, Coupa, ServiceNow) and sustainability goals
Support compliance with food safety, traceability, and regulatory standards (e.g., HACCP, FDA, ISO)
Facilitate workshops and training sessions to drive process awareness and adoption across business units
Partner with IT and business teams to translate models into executable workflows and digital solutions
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
Bachelor's degree in Supply Chain Management, Business Administration, Food Services, or related field
3+ years of experience in business process modeling within supply chain or food service environments
Building data lineage and process lineage while identifying and documenting various data, business rules and systems
Proficiency in ARIS (Designer, Architect, or Connect) and BPMN modeling standards
Strong understanding of food supply chain operations, vendor management, and compliance frameworks
Excellent analytical, communication, and stakeholder engagement skills
Ability to manage multiple projects and work across diverse operational environments
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9