23,128 Business Product jobs in the United States

AI Business Product Manager

32806 Orlando, Florida ServiceNow, Inc.

Posted 1 day ago

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Job Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**Team & Role**
We're seeking a passionate and detail-oriented **AI Business Product Manager** with an emphasis on data science and product analytics for our Customer Support and Services (CSS) Business Product Management team. The ideal candidate is naturally curious, enjoys analyzing user behavior, product performance, and turning AI system outputs to drive enhancements in AI response quality. Strong analytical, communication and documentation skills are key, as you'll often translate data findings into clear, actionable strategies for technical and non-technical stakeholders
**What you get to do in this role:**
+ Analyze data related to customer service interaction data, AI performance, user behavior, and product usage to uncover actionable insights
+ Translate analytical findings into product requirements and business recommendations
+ Collaborate closely with product managers, and engineering teams to inform and validate improvements in AI functionality
+ Support development and measurement of KPIs related to AI response effectiveness and user satisfaction
+ Identify patterns, anomalies, and areas of opportunity through exploratory data analysis
+ Document analytical requirements, assumptions, processes, and findings clearly and thoroughly
+ Clearly communicate insights, strategies, and performance results to stakeholders across the organization
+ Drive continuous improvement through experimentation, A/B testing, and feedback loops
**Preferred Qualifications:**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ Strong proficiency in SQL and data visualization tools (e.g., Tableau, Power BI)
+ Familiarity with Python, R, or similar for data analysis is a plus
+ Exceptional ability to analyze complex datasets and derive strategic business insights
+ Excellent documentation and communication skills; ability to bridge business and technical teams
+ Strong curiosity and a proactive mindset toward data exploration and product impact
+ Experience building new products that use challenging algorithms.
+ Experience in delivering highly scalable services in the enterprise world. Basic Qualifications:
+ 5+ years of experience in a business or product analyst role, preferably in tech or AI domains
+ Bachelor's degree in business, Data Science, Computer Science, Economics, or related field
#CSTAS
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
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Business Product Management Consultant

07932 Florham Park, New Jersey Conduent

Posted 3 days ago

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Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Our Company

Conduent Credit Balance Solutions (CBS) is an insurance overpayment and credit balance audit with providers. We also focus on credit balance audits, ESRD audits, and hospital audits. Our 30+ years of experience and a nationwide team of recovery specialists collaborate with provider billing offices and help health plans validate credit balances and optimize recovery efforts.

Position Overview

The Lead PO will work as a translator between the Business units and the Technology team; lead the PO team to conduct requirements gathering meetings, JAD sessions, and root cause analysis, documents requirements, use stories; coordinate test activities, and release management. Assist in cross team collaboration and project management as needed.

Responsibilities

  • Review, analyze, and evaluate business systems and user needs

  • Interact with business and operations stakeholders to determine requirements for new projects and enhancements

  • Participate in all phases of the SDLC to ensure implementation of system requirements

  • Provide recommendations to internal business groups on process improvement projects by analyzing business process flows and identifying changes

  • Define current/future state process flows

  • Handle change management. Conduct root cause analysis and risk/issue identification

  • Deliver the following artifacts as needed: Business requirements document, functional requirements, use cases, wire frames, report mockups, dashboards and process workflow design

  • Experience in data analysis using SQL, MS Access or related technologies

  • Develop and maintain a thorough understanding of business needs from both technical and business perspectives

  • Assist testing team to ensure requirements are easily understood and to identify comprehensive testing scenarios

  • Effectively prioritize and execute tasks in a high-pressure environment

  • Lead BA team and experience in team management, work delegation, mentoring and tracking

Qualifications / Experience

  • Bachelor's degree in Management Information Systems / Computer Science / Computer Engineering or equivalent experience

  • Minimum of 10+ years' experience in SDLC, gathering and documenting requirements for various complex business systems

  • Experience in conducting business requirement sessions, JAD sessions and various elicitation techniques.

  • Ability to grasp technical concepts and translate business requirements into Functional Specifications

  • Expert knowledge of TFS and tracking US and sprints management

  • Good knowledge of MS SharePoint at User and Admin level

  • Ability to work with a sense of urgency and attention to detail

  • Excellent oral and written communication skills.

Preferred

  • Past technical experience and/or development experience in any technologies and role

  • Knowledge of health insurance industry - Claims processing, ICD 9/10, Medicare, or Medicaid

  • Experience in BPMN and UML Modeling

  • CBAP Certification

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $112,000 - $140,000.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .

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Business Product Management Consultant

07932 Florham Park, New Jersey Conduent

Posted 7 days ago

Job Viewed

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Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Our Company**
Conduent Credit Balance Solutions (CBS) is an insurance overpayment and credit balance audit with providers. We also focus on credit balance audits, ESRD audits, and hospital audits. Our 30+ years of experience and a nationwide team of recovery specialists collaborate with provider billing offices and help health plans validate credit balances and optimize recovery efforts.
**Position Overview**
The Lead PO will work as a translator between the Business units and the Technology team; lead the PO team to conduct requirements gathering meetings, JAD sessions, and root cause analysis, documents requirements, use stories; coordinate test activities, and release management. Assist in cross team collaboration and project management as needed.
**Responsibilities**
+ Review, analyze, and evaluate business systems and user needs
+ Interact with business and operations stakeholders to determine requirements for new projects and enhancements
+ Participate in all phases of the SDLC to ensure implementation of system requirements
+ Provide recommendations to internal business groups on process improvement projects by analyzing business process flows and identifying changes
+ Define current/future state process flows
+ Handle change management. Conduct root cause analysis and risk/issue identification
+ Deliver the following artifacts as needed: Business requirements document, functional requirements, use cases, wire frames, report mockups, dashboards and process workflow design
+ Experience in data analysis using SQL, MS Access or related technologies
+ Develop and maintain a thorough understanding of business needs from both technical and business perspectives
+ Assist testing team to ensure requirements are easily understood and to identify comprehensive testing scenarios
+ Effectively prioritize and execute tasks in a high-pressure environment
+ Lead BA team and experience in team management, work delegation, mentoring and tracking
**Qualifications / Experience**
+ Bachelor's degree in Management Information Systems / Computer Science / Computer Engineering or equivalent experience
+ Minimum of 10+ years' experience in SDLC, gathering and documenting requirements for various complex business systems
+ Experience in conducting business requirement sessions, JAD sessions and various elicitation techniques.
+ Ability to grasp technical concepts and translate business requirements into Functional Specifications
+ Expert knowledge of TFS and tracking US and sprints management
+ Good knowledge of MS SharePoint at User and Admin level
+ Ability to work with a sense of urgency and attention to detail
+ Excellent oral and written communication skills.
**Preferred**
+ Past technical experience and/or development experience in any technologies and role
+ Knowledge of health insurance industry - Claims processing, ICD 9/10, Medicare, or Medicaid
+ Experience in BPMN and UML Modeling
+ CBAP Certification
_Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $112,000 - $140,000._
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
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Business Product Director, Business Outcomes Delivery

08869 Raritan, New Jersey Johnson and Johnson

Posted 20 days ago

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Job Description

Permanent

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Job Function:

Regulatory Affairs Group

Job Sub Function:

Regulatory Product Submissions and Registration

Job Category:

People Leader

All Job Posting Locations:

Raritan, New Jersey, United States of America

Job Description:

We are searching for the best talent for our Business Product Director, Business Outcomes Delivery position, to be located in Raritan, New Jersey or Toronto, Canada.

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at Purpose:

The Business Product Director, Business Outcomes Delivery (BOD), will have global responsibility for establishing a robust model to develop business representatives and subject matter experts for and across non-medicinal products in the area of Labeling. This role will set the vision and prioritize new products and features, translating business needs into actionable user stories. Leading and guiding the team in effective product management practices, the focus will be on identifying opportunities as new products undergo governance. Additionally, this role will be part of the BOD leadership team, helping set the strategy for the BOD organization.

The Business Product Director will increase cross-GRA adoption of transformed ways of working to maximise their impacts and realise their benefits. They will also leverage the power of regulatory data/information, operational transformation, and advanced strategic capabilities to establish strategic capabilities that accelerate, improve, and optimise alignment with HA requirements and regulatory-related best practices for Labeling.

You will be responsible for:

  • Lead and drive the overall vision, strategy, and OKRs for products, aligning them with business objectives and opportunities.
  • Identify and analyze unmet customer needs, evaluate the competitive landscape, and collaborate with team members to shape strategies for solving key problems and delivering innovative solutions.
  • Set priorities, shape the product backlog, and guide the translation of requirements into user stories and acceptance criteria, leveraging business expertise and a deep understanding of customer needs.
  • Define and track meaningful metrics throughout the product lifecycle to ensure business value realization, including monitoring end user KPIs and product performance.
  • Take ownership of intake commitments, roadmap development, and the overall quality of work products produced by the product teams.
  • Act as an influential decision-maker in cross-functional collaboration, prioritization, and resolution of roadblocks to drive alignment and progress across teams.
  • Provide strategic guidance in shaping team vision, setting roadmaps, and leading teams to deliver high-impact solutions that drive business value.
  • Drive necessary changes to business processes, adoption strategies, and other elements to maximize the value derived from the products and solutions delivered.
  • Serve as the "voice of the customer" and ensure that the teams are building the right products and solutions that meet stated business needs and achieve desired outcomes.
  • Collaborate closely with key stakeholders, clarifying requirements and delivery expectations, and ensuring successful product launches and continuous improvement efforts across the product lifecycle.

Qualifications / Requirements:

  • Bachelor’s degree in scientific or technical discipline, Regulatory Affairs, Life Sciences, or a related field. Master's degree preferred.
  • 8-10 years of experience in pharmaceutical or healthcare industry required.
  • People and team management experience required.
  • Background in product/project management preferred.
  • Excellent analytical skills with ability to be detail-oriented and while communicating top down at all levels
  • Strong analytical skills and the ability to translate data into information, and strategies into actionable plans.
  • Experience leading strategic product initiatives and managing complex projects.
  • Mastery within regulatory affairs and advanced understanding across and outside of regulatory affairs.
  • Creates a culture that focuses on helping people and organizations we touch
  • Commitment to Our Credo, Diversity, Equity & Inclusion (who we are and what we believe) by ensuring we are attracting, developing and retaining talent that reflect the communities our teams serve
  • Focuses on Business agility, Agile delivery with a fail-fast mindset, & measurable outcomes
  • Strong leader, collaborator, team player, and individual contributor
  • Strong problem solver with ability to manage and lead the team to push the problem forward for investment decisioning
  • Develop and maintain trusting relationships in order to provide feedback to the internal team to help guide thinking and facilitate issue resolution
  • Experience working in a global, matrixed organization.
  • Excellent communication and collaboration skills.
  • Demonstrated ability to lead cross-functional teams and manage complex projects.
  • May require up to 5-10% domestic and international travel.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

United States- Requisition Number: R-

Canada - Requisition Number: R-

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via or contact AskGS to be directed to your accommodation resource.

#LI-Hybrid

The anticipated base pay range for this position is :

$146,000-$51,850

Additional Description for Pay Transparency:

The expected base pay range for this position is 146,000- 251,850. The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis. Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours Additional information can be found through the link below. For additional general information on Company benefits, please go to: This job posting is anticipated to close on September 25, 2025. The Company may however extend this time-period, in which case the posting will remain available on to accept additional applications.

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Senior Business / Product Analyst-1

60290 Chicago, Illinois Ryan Specialty

Posted 3 days ago

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Job Description

Position Summary
The Senior Product Analyst will support the strategic business initiatives to deliver compelling insurance products via a digital insurance engagement and underwriting platform for use by Ryan Specialty Group and its insurance distribution partners. The Senior Product Analyst will work closely with our insurance product development team to support the overall insurance product portfolio and distribution solution initiatives and perform other assigned duties to meet business needs as determined by management. This position will be a vital link between our insurance carrier partners, our technology solution team and our business objectives by supporting and ensuring the successful completion of insurance product definition, business requirements, as well as participation in the solution lifecycle. The Senior Product Analyst is a key contributor to having superior insurance products available via digital distribution platforms.

What will your job entail?

Job Responsibilities:
• Heavily engaged in understanding and driving the required functionality of our digital distribution platforms as well as other peripheral systems
• Work closely with the Product Managers, subject matter experts, insurance carriers, and solution analysts to enhance product offerings and capabilities.
• Work closely with insurance carrier partners to document product business requirements and risks/issues, follow-up on action items and maintain insurance product teams project plans and deliverables.
• Work closely with business constituents and subject matter experts to turn business needs into consumable requirements that can be acted upon by solution delivery teams.
• Engage in all aspects of solution delivery, including documenting product enhancement backlog, creating test scripts, executing test cases and support.
• In some cases, act as a subject matter expert in the business domain of insurance underwriting, policy issuance and post-issuance modifications
• Help design, document, and maintain business processes.
• Accurately identify problems and provide appropriate solutions, including coordination with partners, external vendors, and other internal teams to deliver optimal solutions.

Work Experience and Education:
• Bachelors Degree in Business or Risk Management
• 2+ years of experience in a business environment - insurance, financial or technology industry highly desirable.
• Prior experience in the property and casualty insurance industry is preferred.

Licenses & Certifications:
• N/A

Skills:
Technical/Functional Skills:

• Data Analytics
• Building Relationships
• Stakeholder Management
• Project Management
• Process Improvement

Behavioral Skills:
• Presentation
• Communication
• Interpersonal
• Multi-Tasker
• Problem Solver

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

How We Support Our Teammates

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them - and their family members - achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

The target salary range for this position is $80,000.00 - $100,000.00 annually.

The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at

The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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Senior Analyst, Business Product Owner

08560 Titusville, New Jersey J&J Family of Companies

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Function:**
Customer Management
**Job Sub** **Function:**
Customer Service Operations
**Job Category:**
Professional
**All Job Posting Locations:**
Shepherdsville, Kentucky, United States of America, Titusville, New Jersey, United States of America
**Job Description:**
**About Innovative Medicine**
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one "clean" ERP as a standardized platform for growth and efficiency gains.
This program will simplify the Pharmaceutical ERP landscape from 7 to 1, standardizing processes to have a cost-effective, fit-for-purpose digital backbone that will enable us to support the Pharmaceutical business with agility. Additionally, the program will remediate the end-of-life system exposure that we risk towards the end of this decade.
Remote work options may be considered on a case-by-case basis and if approved by the Company.
Apply today for this exciting opportunity to be part of our growing team!
The Senior Analyst, Business Product Owner, is responsible for leading the support and continuous improvement of digital solutions within the Canadian Customer Service organization. Acting as a strategic partner between business units and IT, the role ensures seamless system integration, handles error resolution, and drives platform adoption. The position supports ERP (TIME), JJCC, and EDI operations, maintains SOX compliance, and facilitates process efficiencies to enhance operational performance, support business growth, and enable digital transformation.
**Key Responsibilities:**
**Multi-functional Collaboration**
+ Act as the primary liaison between Canadian operations, IT teams, and North American leadership.
+ Gather, analyze, and prioritize business requirements to support system enhancements.
+ Partner with GTO and product owners to deploy new functionalities and improvements.
**System Implementation & Support**
+ Lead user acceptance testing (UAT), feedback collection, and successful deployment of solutions.
+ Provide post-launch support and monitor system performance to identify improvement opportunities.
**Data & Analytics**
+ Collaborate with Data & Analytics teams to ensure data accuracy and support validation efforts.
+ Leverage data insights to drive continuous process improvement and platform optimization.
**EDI & Order Management**
+ Manage daily EDI operations, onboarding, and change requests.
+ Monitor and resolve EDI-related sales order errors and oversee order-to-invoice flow.
**Training & Compliance**
+ Develop and deliver end-user training to support adoption and change management.
+ Ensure system integrity, optimization, and compliance with SOX and internal standards.
**Qualifications**
**Education:**
+ A minimum Bachelor's / University degree or equivalent experience
**Experience and Skills:**
**Required:**
+ A minimum 5 years of extensive knowledge in End-to-End supply chain practices.
+ Proficiency in project management tools and software.
+ Excellent time management and organizational skills
+ Experience leading/supporting technology implementations.
**Preferred:**
+ S4/HANA and EDI experience
+ Expertise in Sales Order Management
**Other:**
+ This position may require up to 10% domestic and international travel & be on site 3 days a week at home office location.
+ Requires proficiency in English (oral and written); proficiency in French is highly desired
Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):
United States - Requisition Number: R-
Canada - Requisition Number: R-
Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit .)
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via , internal employees contact AskGS to be directed to your accommodation resource.
Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company's long-term incentive program.
Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits:
Vacation -120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year
Holiday pay, including Floating Holidays -13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child
Condolence Leave - 30 days for an immediate family member: 5 days for an extended family member
Caregiver Leave - 10 days
Volunteer Leave - 4 days
Military Spouse Time-Off - 80 hours
Additional information can be found through the link below.
124,200.00 USD
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Senior Analyst, Business Product Owner

08560 Titusville, New Jersey Johnson and Johnson

Posted 1 day ago

Job Viewed

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Job Description

Permanent

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at no-style="text-align:left;">Job Function:

Customer Management

Job Sub Function:

Customer Service Operations

Job Category:

Professional

All Job Posting Locations:

Shepherdsville, Kentucky, United States of America, Titusville, New Jersey, United States of America

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one “clean” ERP as a standardized platform for growth and efficiency gains.

This program will simplify the Pharmaceutical ERP landscape from 7 to 1, standardizing processes to have a cost-effective, fit-for-purpose digital backbone that will enable us to support the Pharmaceutical business with agility. Additionally, the program will remediate the end-of-life system exposure that we risk towards the end of this decade.

Remote work options may be considered on a case-by-case basis and if approved by the Company.

Apply today for this exciting opportunity to be part of our growing team!

The Senior Analyst, Business Product Owner, is responsible for leading the support and continuous improvement of digital solutions within the Canadian Customer Service organization. Acting as a strategic partner between business units and IT, the role ensures seamless system integration, handles error resolution, and drives platform adoption. The position supports ERP (TIME), JJCC, and EDI operations, maintains SOX compliance, and facilitates process efficiencies to enhance operational performance, support business growth, and enable digital transformation.

Key Responsibilities:

Multi-functional Collaboration

  • Act as the primary liaison between Canadian operations, IT teams, and North American leadership.
  • Gather, analyze, and prioritize business requirements to support system enhancements.
  • Partner with GTO and product owners to deploy new functionalities and improvements.

System Implementation & Support

  • Lead user acceptance testing (UAT), feedback collection, and successful deployment of solutions.
  • Provide post-launch support and monitor system performance to identify improvement opportunities.

Data & Analytics

  • Collaborate with Data & Analytics teams to ensure data accuracy and support validation efforts.
  • Leverage data insights to drive continuous process improvement and platform optimization.

EDI & Order Management

  • Manage daily EDI operations, onboarding, and change requests.
  • Monitor and resolve EDI-related sales order errors and oversee order-to-invoice flow.

Training & Compliance

  • Develop and deliver end-user training to support adoption and change management.
  • Ensure system integrity, optimization, and compliance with SOX and internal standards.

Qualifications

Education:

  • A minimum Bachelor's / University degree or equivalent experience

Experience and Skills:

Required:

  • A minimum 5 years of extensive knowledge in End-to-End supply chain practices.
  • Proficiency in project management tools and software.
  • Excellent time management and organizational skills
  • Experience leading/supporting technology implementations.

Preferred:

  • S4/HANA and EDI experience
  • Expertise in Sales Order Management

Other:

  • This position may require up to 10% domestic and international travel & be on site 3 days a week at home office location.
  • Requires proficiency in English (oral and written); proficiency in French is highly desired

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

United States - Requisition Number: R-

Canada - Requisition Number: R-

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via internal employees contact AskGS to be directed to your accommodation resource.

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long-term incentive program.

Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member

Caregiver Leave – 10 days

Volunteer Leave – 4 days

Military Spouse Time-Off – 80 hours 

Additional information can be found through the link below. 

124,200.00 USD

Apply Now
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Senior Associate, Business Product Advocacy

19893 Wilmington, Delaware JPMorgan Chase

Posted 1 day ago

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Job Description

We are looking for a self-starter with an unshakably positive attitude that will collaborate to produce outstanding work in a highly evolving and ambiguous environment. You will be joining an ambitious team that is building new ways of operating and thinking. JPMorganChase is hiring a Senior Associate to support the Card & Connected Commerce Business Advocacy Team, within JPMC's Consumer & Community Banking division.
As a Senior Associate on the Business Product Advocacy Team, you will be instrumental in managing and executing programs designed to promote business outcomes for JPMC. No two days will be the same, as you work at the intersection of consumer payments and policy, on some of the most important issues shaping the industry. You will work closely with expert teams, looking to shape the conversation around existing and new policies. This role offers a dynamic and fast-paced environment where your strong project management and communication skills will be highly valued.
**Job responsibilities**
+ Support execution of multi-disciplinary strategic, integrated communications efforts to drive advocacy priorities
+ Build perspectives through research, analysis, and intuition
+ Project manage coordinated projects across multi-disciplinary teams
**Required qualifications, capabilities, and skills**
+ At least 2 years of experience working in a fast-paced, dynamic matrixed environment
+ Excellent written and verbal communications skills
+ Knowledge of, and/or passion for consumer payments products
+ Strong project management and organizational skills (ability to manage multiple, high priority initiatives concurrently
+ Self start, work independently, and drive deliverables
+ Build relationships across all levels
+ Be results-oriented, intellectually curious with attention to detail and bias towards action
+ Be able to interview subject matter experts, compile large amounts of information, and communicate research to senior leadership in multiple formats
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
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Quality Laboratories Business Product Owner

19034 Fort Washington, Pennsylvania Kenvue Brands LLC

Posted today

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Job Description

Permanent
Description

Kenvue is currently recruiting for a:

Quality Laboratories Business Product Owner

What we do

At Kenvue , we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON'S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours. For more information , click here .

Role reports to:
Head of Quality Compliance & Excellence

Location:
North America, United States, Pennsylvania, Fort Washington

Work Location:
Hybrid

What you will do

The Quality Laboratories of the Future Business Product Owner (BPO) is the key global contact for the Global Quality Laboratories of the Future Laboratory Information Management System (LIMS) project(s). The BPO is a a strategic leader who can effectively bridge the gap between business and technology in the context of laboratory information management. The leader will shape the product vision and roadmap and is responsible to serve as the primary liaison between business stakeholders and technical teams, driving the development of LIMS enhancements, and ensuring alignment with organizational objectives. In addition, this role will contribute to optimization of laboratory processes, enhance data management capabilities, and improve overall operational efficiency while ensuring compliance with industry regulations:

Key Responsibilities:

  • Develop and communicate a clear product vision and strategy for the LIMS Quality Laboratories of the Future, aligning with business goals and site needs
  • Collaborate with cross-functional teams, including stakeholders in site Quality laboratories, IT, quality assurance, and compliance team(s), to gather requirements and define product specifications
  • Drive key decisions for product design and define and author the business requirements
  • Responsible for simulation and UAT testing that has been defined
  • Prioritize and manage the product backlog, ensuring that features and enhancements meet user needs and deliver maximum business value
  • Lead the development lifecycle of LIMS projects, from concept through implementation and ongoing support, ensuring timely delivery within budget constraints
  • Conduct market research and competitive analysis to identify trends, gather user feedback, and inform product decisions
  • Facilitate workshop demos, and brainstorming sessions to drive innovation and gather input from various stakeholders
  • Monitor and evaluate key performance indicators (KPIs) related to LIMS operations, providing regular updates to senior leadership on project status and outcomes
  • Ensure compliance with industry standards and regulations, including data integrity and quality management protocols
  • Develop user training and documentation to ensure successful adoption of LIMS functionalities among laboratory staff
  • Mentor and develop team members, fostering a culture of continuous improvement and collaboration

What we are looking for

Required Qualifications:

  • Bachelor's degree in Life Sciences, Computer Science, Business Administration, or a related field
  • Minimum of 7-10 years of experience in product management or product ownership, with a focus on laboratory systems or related technology
  • Strong understanding of laboratory workflows, data management practices, and regulatory compliance within laboratory environments
  • Proven track record of successfully leading complex software development projects, ideally within an Agile framework
  • Exceptional analytical and problem-solving skills, with the ability to translate business needs into technical requirements
  • Excellent communication and interpersonal skills to effectively engage stakeholders across all levels of the organization
  • Experience in Lab Systems development, qualification, and deployment (Empower, LIMS, others)
  • Strong communication and interpersonal skills to collaborate with regional/local/cross-functional partners
  • Experience in leadership and managerial positions that involve team management and process improvement
  • Compliance mindset to ensure systems are correctly executed at Kenvue
  • Strong analytical and critical thinking skills to identify problems, develop solutions, and implement improvements
  • In-depth knowledge of partner departments (such as manufacturing and quality assurance) and their interdependencies to ensure aligned and effective processes across the organization
  • Fluency in English

Desired Qualifications:

  • Advanced degree in a related field (e.g., Master's in Business Administration, Life Sciences)
  • Certification in Product Management or Agile methodologies (e.g., Certified Scrum Product Owner)
  • Familiarity with Quality Control Laboratories and their operations
  • Familiarity with LIMS software vendors, tools, and industry best practices
  • Experience with change management and process improvement methodologies (e.g., Lean, Six Sigma)
  • Project Management skills to manage extensive plans and timelines
  • Ability to manage change effectively and lead teams through transitions in processes or systems
  • Sensitivity to cultural differences when implementing global processes across various regions

What's in it for you

Annual base salary for new hires in this position ranges:

$183,175.00 - $258,600.00

This takes into account a number of factors including work location, the candidate's skills, experience, education level & other job-related factors.

  • Competitive Benefit Package*
  • Paid Company Holidays, Paid Vacation, Volunteer Time & More!
  • Learning & Development Opportunities
  • Kenvuer Impact Networks
  • This list could vary based on location/region

*Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.

Apply Now
 

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