7,693 Business Service Delivery jobs in the United States
Manager, Business Service Delivery
Posted 19 days ago
Job Viewed
Job Description
At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
The Manager, Business Service Delivery is responsible for managing and overseeing a consolidated service delivery team responsible for all activation activities that consist of end-to-end order management, customer communications and engagement, order entry, full project management oversight when construction is required, scheduling of installations, quality assurance, and pre-installation customer care for Business customers. The successful candidate will embrace and drive a culture of delivering white glove service to all associates and customers with an eye towards driving continuous improvement with order velocity to be competitive in a changing environment.
We are open to hiring remote if we find the right talent in any of these states (AL, AK, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MN, MO, MS, NC, ND, NE, NM, OR, OK, PA, SC, TN, TX, UT,).
What you will do to contribute to the company's success
- Establishes policies, procedures and practices for Business Service Delivery teams.
- Provides direction to teams responsible for project management and order fulfillment activities.
- Ensures team members adhere to established practices and policies.
- Conducts periodic reviews to ensure orders are on track and committed timelines are met.
- Conducts post-activation reviews to ensure achievement of business objectives.
- Works with internal product, technical and other teams to ensure order velocity is achieved.
- Provides feedback to product support, operations management, marketing, and other teams based on customer use cases, adoption blockers and related issues and concerns.
- Advocating for and driving improvements related to the associate and customer experiences in a high change environment.
Qualifications
- Bachelor's degree or equivalent work experience
- At least 7 years' relevant experience
Core Competencies
- Committed: Values each and every customer, while working hard to keep their business and support our communities.
- Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
- Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
- Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
Benefits
Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
- Medical, dental, and vision plans - start when you start!
- Life insurance (self, spouse, children)
- Paid time off (vacation, holiday, and personal/sick days)
- 401(k) - 100% company match up to 5% of eligible compensation. Starts from day 1.
- Group Legal plan with Identity Theft Protection
Additional Perks
- Tuition reimbursement (up to $5,250 on 1st year)
- Up to seventy-five dollars a month towards cable and internet services
- Annual community support to various organizations across the U.S.
- Associate recognition & awards programs
- Advancement opportunities
- Collaborative work environment
We're an Award-Winning Organization!
- 2022-2023 Forbes' "America's Best Midsized Employers"
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
#LI-MK1
CABO2
USA - Service Delivery Center - Business Operations - Associate Analyst
Posted today
Job Viewed
Job Description
1636769
FL-Jacksonville, GA-Alpharetta, TX-San Antonio
apply
**___**
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.
The exceptional EY experience. It's yours to build.
To improve your application experience, please apply to **no more than two positions within a six-month period.**
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**___**
**USA - Service Delivery Center - Business Operations - Associate Analyst**
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.
**The opportunity**
As an Associate Analyst, you will be part of one of our Service Delivery Centers, where a dedicated team of high-performing US-based professionals collaborates closely with client-facing teams to provide project-based support to our clients. Our Service Delivery Center offers a diverse range of integrated services across key industries, including commercial, financial institutions, and government sectors.
Within the Service Delivery Center, our Business Operations segment encompasses various competencies, such as EY Comply, FSO Tax, FSO Assurance, Government & Public Sector (GPS), Regulatory Compliance, FSO Credit Services, Quality Assurance Testing, and more. Each offering presents unique challenges and responsibilities, providing you with the opportunity to develop your leadership potential. With our commitment to building a better working world and a focus on delivering tangible results for our clients, you will play a vital role in driving innovation. Based on your skills and interests, you will be aligned with one of these offerings. Working effectively within a team environment, you can expect a variety of projects that will keep each day engaging and dynamic.
**Your key responsibilities**
+ As a member of the EY Comply team, you will actively engage with organizations to analyze and navigate complex regulatory landscapes, providing tailored compliance solutions that ensure they meet legal requirements and maintain adherence to industry regulations.
+ Joining the FSO Tax team means you will collaborate with financial services organizations to deliver specialized tax advisory services, helping clients optimize their tax strategies while ensuring compliance with evolving tax regulations.
+ In the FSO Assurance team, you will be responsible for conducting independent audits and assurance services for financial institutions, playing a key role in enhancing the transparency and trustworthiness of their financial reporting.
+ As part of the Government and Public Sector GPS team, you will provide consulting and advisory services to government entities, focusing on strategies to improve public sector performance and achieve better outcomes for citizens.
+ In the Regulatory Compliance team, you will assist clients in comprehensively understanding and managing their regulatory obligations, ensuring they meet compliance standards across various industries and minimizing risk.
+ By joining the FSO Credit Services team, you will work on delivering risk management and advisory solutions to financial institutions, concentrating on credit risk assessment and developing effective mitigation strategies.
Skills and attributes for success
To qualify for the role, you must have
+ A bachelor's degree in general business, finance, liberal arts and strong academic record (3.0 GPA or above)
+ The ability and willingness to travel and work in excess of standard hours when necessary. In certain circumstances, travel may be required beyond your work location based on client and project needs.
+ Access to reliable transportation to/from the EY office and client sites. A driver's license is strongly recommended as ride share and public transportation options may not be available in all locations.
Ideally, you will have
+ Project management, teaming, organizational, analytical thinking, and problem-solving skills
+ Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Access, and SharePoint) and willingness to learn firm and client specific technologies.
+ Excellent communication skills and strong written communication skills with business fluency in the English language.
**___**
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $51,500 - $57,000 . Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**We value your application**
- To make the most of your application experience,please limit yourself to two applications within a six-month period.
- Applications to EY are reviewed by a dedicated member of our early careers team.
- You may receive outreach from an EY Recruiter to discuss your application and interests.
**Are you ready to shape your future with confidence? Apply today.**
To learn more about our anticipated application deadlines, please visit thislink ( **.**
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY** | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
USA - Service Delivery Center - Business Operations - Associate Analyst
Posted today
Job Viewed
Job Description
1636769
FL-Jacksonville, GA-Alpharetta, TX-San Antonio
apply
**___**
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.
The exceptional EY experience. It's yours to build.
To improve your application experience, please apply to **no more than two positions within a six-month period.**
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**___**
**USA - Service Delivery Center - Business Operations - Associate Analyst**
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.
**The opportunity**
As an Associate Analyst, you will be part of one of our Service Delivery Centers, where a dedicated team of high-performing US-based professionals collaborates closely with client-facing teams to provide project-based support to our clients. Our Service Delivery Center offers a diverse range of integrated services across key industries, including commercial, financial institutions, and government sectors.
Within the Service Delivery Center, our Business Operations segment encompasses various competencies, such as EY Comply, FSO Tax, FSO Assurance, Government & Public Sector (GPS), Regulatory Compliance, FSO Credit Services, Quality Assurance Testing, and more. Each offering presents unique challenges and responsibilities, providing you with the opportunity to develop your leadership potential. With our commitment to building a better working world and a focus on delivering tangible results for our clients, you will play a vital role in driving innovation. Based on your skills and interests, you will be aligned with one of these offerings. Working effectively within a team environment, you can expect a variety of projects that will keep each day engaging and dynamic.
**Your key responsibilities**
+ As a member of the EY Comply team, you will actively engage with organizations to analyze and navigate complex regulatory landscapes, providing tailored compliance solutions that ensure they meet legal requirements and maintain adherence to industry regulations.
+ Joining the FSO Tax team means you will collaborate with financial services organizations to deliver specialized tax advisory services, helping clients optimize their tax strategies while ensuring compliance with evolving tax regulations.
+ In the FSO Assurance team, you will be responsible for conducting independent audits and assurance services for financial institutions, playing a key role in enhancing the transparency and trustworthiness of their financial reporting.
+ As part of the Government and Public Sector GPS team, you will provide consulting and advisory services to government entities, focusing on strategies to improve public sector performance and achieve better outcomes for citizens.
+ In the Regulatory Compliance team, you will assist clients in comprehensively understanding and managing their regulatory obligations, ensuring they meet compliance standards across various industries and minimizing risk.
+ By joining the FSO Credit Services team, you will work on delivering risk management and advisory solutions to financial institutions, concentrating on credit risk assessment and developing effective mitigation strategies.
Skills and attributes for success
To qualify for the role, you must have
+ A bachelor's degree in general business, finance, liberal arts and strong academic record (3.0 GPA or above)
+ The ability and willingness to travel and work in excess of standard hours when necessary. In certain circumstances, travel may be required beyond your work location based on client and project needs.
+ Access to reliable transportation to/from the EY office and client sites. A driver's license is strongly recommended as ride share and public transportation options may not be available in all locations.
Ideally, you will have
+ Project management, teaming, organizational, analytical thinking, and problem-solving skills
+ Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Access, and SharePoint) and willingness to learn firm and client specific technologies.
+ Excellent communication skills and strong written communication skills with business fluency in the English language.
**___**
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $51,500 - $57,000 . Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**We value your application**
- To make the most of your application experience,please limit yourself to two applications within a six-month period.
- Applications to EY are reviewed by a dedicated member of our early careers team.
- You may receive outreach from an EY Recruiter to discuss your application and interests.
**Are you ready to shape your future with confidence? Apply today.**
To learn more about our anticipated application deadlines, please visit thislink ( **.**
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY** | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
USA - Service Delivery Center - Business Operations - Associate Analyst
Posted 4 days ago
Job Viewed
Job Description
1636769
FL-Jacksonville, GA-Alpharetta, TX-San Antonio
apply
**___**
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.
The exceptional EY experience. It's yours to build.
To improve your application experience, please apply to **no more than two positions within a six-month period.**
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**___**
**USA - Service Delivery Center - Business Operations - Associate Analyst**
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.
**The opportunity**
As an Associate Analyst, you will be part of one of our Service Delivery Centers, where a dedicated team of high-performing US-based professionals collaborates closely with client-facing teams to provide project-based support to our clients. Our Service Delivery Center offers a diverse range of integrated services across key industries, including commercial, financial institutions, and government sectors.
Within the Service Delivery Center, our Business Operations segment encompasses various competencies, such as EY Comply, FSO Tax, FSO Assurance, Government & Public Sector (GPS), Regulatory Compliance, FSO Credit Services, Quality Assurance Testing, and more. Each offering presents unique challenges and responsibilities, providing you with the opportunity to develop your leadership potential. With our commitment to building a better working world and a focus on delivering tangible results for our clients, you will play a vital role in driving innovation. Based on your skills and interests, you will be aligned with one of these offerings. Working effectively within a team environment, you can expect a variety of projects that will keep each day engaging and dynamic.
**Your key responsibilities**
+ As a member of the EY Comply team, you will actively engage with organizations to analyze and navigate complex regulatory landscapes, providing tailored compliance solutions that ensure they meet legal requirements and maintain adherence to industry regulations.
+ Joining the FSO Tax team means you will collaborate with financial services organizations to deliver specialized tax advisory services, helping clients optimize their tax strategies while ensuring compliance with evolving tax regulations.
+ In the FSO Assurance team, you will be responsible for conducting independent audits and assurance services for financial institutions, playing a key role in enhancing the transparency and trustworthiness of their financial reporting.
+ As part of the Government and Public Sector GPS team, you will provide consulting and advisory services to government entities, focusing on strategies to improve public sector performance and achieve better outcomes for citizens.
+ In the Regulatory Compliance team, you will assist clients in comprehensively understanding and managing their regulatory obligations, ensuring they meet compliance standards across various industries and minimizing risk.
+ By joining the FSO Credit Services team, you will work on delivering risk management and advisory solutions to financial institutions, concentrating on credit risk assessment and developing effective mitigation strategies.
Skills and attributes for success
To qualify for the role, you must have
+ A bachelor's degree in general business, finance, liberal arts and strong academic record (3.0 GPA or above)
+ The ability and willingness to travel and work in excess of standard hours when necessary. In certain circumstances, travel may be required beyond your work location based on client and project needs.
+ Access to reliable transportation to/from the EY office and client sites. A driver's license is strongly recommended as ride share and public transportation options may not be available in all locations.
Ideally, you will have
+ Project management, teaming, organizational, analytical thinking, and problem-solving skills
+ Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Access, and SharePoint) and willingness to learn firm and client specific technologies.
+ Excellent communication skills and strong written communication skills with business fluency in the English language.
**___**
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $51,500 - $57,000 . Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**We value your application**
- To make the most of your application experience,please limit yourself to two applications within a six-month period.
- Applications to EY are reviewed by a dedicated member of our early careers team.
- You may receive outreach from an EY Recruiter to discuss your application and interests.
**Are you ready to shape your future with confidence? Apply today.**
To learn more about our anticipated application deadlines, please visit thislink ( **.**
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY** | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
Business Operations
Posted today
Job Viewed
Job Description
About Fractional AI Fractional AI builds bespoke gen AI software to transform businesses. Every C-suite in the country is trying to bridge the gap between AI in theory and AI in practice. We close this gap with exceptional engineering talent and custom end-to-end AI builds (see some of our case studies to learn more). We’re profitable, scaling fast, and focused on solving the hardest problems in applied AI. About the role You will drive special projects and launch new initiatives that enable Fractional AI to successfully scale. The BizOps team is the team that jumps in to solve a problem or launch a program when “there isn’t a function for that yet.” This means one week you might be leading a redesign of our website, the next week you might be researching potential acquisitions, and the next week you might be launching new hire onboarding. This role is a mix of strategy, execution, and day-to-day problem-solving, with no pre-written playbook. What you’ll do: Build the systems for scale: Align the right tools and right process to stay one step ahead of scale. Drive special projects: Be the swiss army knife to deliver on the company’s particular need that month: maybe it’s a new HRIS, maybe it’s researching potential aquihires, maybe it’s a customer conference. You’ll jump in, learn quickly, and deliver. Keep the train on the tracks: You’ll handle operational details to keep everything running smoothly. What you bring to the table: 3-6 years of experience in consulting or at an early stagestartup. Problem solving. You pair first principles with analytical rigor to successfully solve problems. Proactivity. You identify and drive forward opportunities without being asked. Curiosity. You seek to understand, learn quickly, and are comfortable self teaching. Hunger. You are ambitious and push for excellence. Unmatched reliability. You do what you say you’re going to do, always. You sweat the small stuff. No ego. You care about outcomes, not credit. Why you should (and shouldn’t) join us We believe in transparency and know joining a company is a big decision. We’re not the best fit for everyone and try to be clear on what we are and what we’re not so you make the choice that’s right for you. Why join Fractional? Unmatched impact: You’ll have a front-row seat to scaling, with exposure to all functions and the opportunity to impact every part of how Fractional AI works. Your growth path might look like standing up a new function within Fractional AI or continuing to scale our BizOps team. A huge and growing problem space: Getting gen AI into production is the challenge of our time – every C-Suite is trying to bridge the gap between AI in theory and AI in practice. We offer the solution to meet this need, have strong traction, and big ambitions. A team of thoughtful, curious, doers: We’re a growing team of 25+ with veteran founders with billion+ exits. Working together in our San Francisco office means things like regular chess matches, team lunches nerding out about AI, and the right amount of banter. Why shouldn't you join Fractional? This is a ‘catchall’ role: not all parts of it are glamorous. Things like running down payroll issues and/or ensuring we meet our customers compliance requirements are mission critical. This role is a blend of strategy and pure operations. We are unapologetically building an engineering-first culture: this is how we build the team to meet the moment. We overdeliver for our clients by crafting a culture that enables the best engineers to thrive. Our Values We overdeliver. We overuse AI. We “over engineer” the culture. Location San Francisco, CA, or New York City, NY (4 days in-person, Fridays remote) Benefits Competitive Compensation Package: Attractive salary aligned with your experience and skills. 401k with Matching: Invest in your future with our company-matched retirement plan. Unlimited PTO: Take the time you need to relax and rejuvenate. Exceptional Medical, Dental, and Vision Coverage: Comprehensive health benefits to keep you and your family healthy. Health FSA: Manage out-of-pocket health expenses effectively. Commuter Benefits: Make your travel to work easier and more affordable. Life Insurance: Providing peace of mind for you and your loved ones. Team Events and Activities: Regular events to build camaraderie and a strong team spirit. Ready to join us? #J-18808-Ljbffr
Business Operations
Posted today
Job Viewed
Job Description
Join to apply for the Business Operations role at Pax Join to apply for the Business Operations role at Pax Get AI-powered advice on this job and more exclusive features. This range is provided by Pax. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $90,000.00/yr - $20,000.00/yr About Us Pax uses AI to automate tariff refunds (aka duty drawback) for retailers and manufacturers. Each year, 80% of eligible refunds—equivalent to $1 B—go unclaimed. Pax is the first AI-powered broker helping brands under $5 M reclaim 3-5% of their revenue. Our algorithms generate 15% more refunds than the industry leader and reduce processing time by 99% with AI. We are two technical founders: Penny got her PhD from MIT and, and was a former research scientist at Amazon & Flexport, where I encountered the problem firsthand. Chris is a second-time founder and former software engineer at Amazon, Brex, and TikTok. Why Join Us? Impact: Every process you improve directly unlocks new revenue — your work translates into contracts closed. Ownership: You’ll design and run the ops engine from scratch, not maintain someone else’s system. Growth: This role can scale into Head of CS / Ops as we grow from $2M → 10M ARR. Team: Work directly with CEO, GTM, and VP of Drawbacks. About The Role This role is the critical bridge between sales and fulfillment. You’ll own the client journey from contract signature to filing completion, building the systems that let us handle 10× client volume without adding headcount. You’ll be the glue : unblocking teammates, keeping clients moving, and ensuring nothing falls through the cracks. If operational efficiency feels like an Olympic sport to you — you’ll thrive here. This job will be hard. You'll context-switch 20 times a day. You'll own problems no one else can solve. You'll work directly with demanding customers while building the systems to serve them. But you'll also have more impact in 6 months than most people have in 5 years. What You’ll Do Client Journey Ownership — Take full responsibility for moving clients from “closed” to “filed.” Process Architecture — Design and optimize systems that scale throughput without adding people. Team Unblocking — Anticipate and eliminate bottlenecks for Ariana and sales. Client Coordination — Run meetings, manage follow-ups, and keep multiple client implementations on track. Operational Excellence — Document, automate, and streamline every repeatable process. Revenue Enablement — Make sure sales never has to pause or turn down profitable deals due to ops capacity. Who You Are/Must-Haves Obsessively Efficient: You see inefficiency as a personal insult and fix broken processes instinctively. Radically Independent: Given a goal, you figure it out without hand-holding. Systems Thinker: You solve today’s problem and prevent tomorrow’s. Intellectually Agile: You can learn trade compliance from scratch and be conversant in weeks. Customer-Obsessed: Clients trust you to guide them, keep them moving, and make them successful. Natural Coordinator: You juggle competing priorities and stakeholders without dropping balls. Non-Negotiables Ability to context-switch between strategic and tactical work Team-oriented Strong written and verbal client communication Systems-oriented thinking Perks & Benefits $90K-$120K + equity Daily lunch Ful health, dental, and vision coverage On-demand snacks, meals, and coffee to keep you fueled Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Consulting, Information Technology, and Sales Industries International Trade and Development Referrals increase your chances of interviewing at Pax by 2x Get notified about new Business Operations Specialist jobs in San Francisco, CA . San Francisco, CA 90,000.00- 135,000.00 9 hours ago San Francisco, CA 145,000.00- 160,000.00 5 days ago San Francisco, CA 90,000.00- 130,000.00 1 month ago Associate, Business Operations and Strategy San Francisco, CA 118,000.00- 170,000.00 2 weeks ago Strategy and Operations Lead, Global Partnerships Business Operations San Francisco, CA 147,000.00- 216,000.00 2 days ago San Francisco, CA 180,000.00- 280,000.00 2 weeks ago San Francisco, CA 130,000.00- 180,000.00 2 months ago Foster City, CA 80,000.00- 120,000.00 7 months ago Global Business Strategy and Operations Lead, GTM Senior Staff Business Operations Manager San Francisco, CA 137,600.00- 236,500.00 2 weeks ago Business Operations & Strategy Associate San Francisco, CA 150,000.00- 180,000.00 2 weeks ago San Francisco, CA 180,000.00- 240,000.00 2 weeks ago Senior Associate/Associate: Business Operations Business Operations Manager, Marketplace Redwood City, CA 150,000.00- 170,000.00 3 days ago Associate Principal, Business Operations and Strategy San Francisco, CA 147,000.00- 216,000.00 4 days ago Business Operations Manager, Communications Staff Business Operations Lead, Technology San Francisco, CA 115,200.00- 216,000.00 5 days ago San Francisco, CA 180,000.00- 240,000.00 2 months ago Strategy and Operations Senior Associate, Product GTM San Francisco, CA 118,000.00- 170,000.00 2 weeks ago San Francisco, CA 138,400.00- 264,150.00 4 days ago San Francisco, CA 80,000.00- 160,000.00 3 weeks ago We’re unlocking community knowledge in a new way. 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Business Operations
Posted 5 days ago
Job Viewed
Job Description
Business Operations at CloudTrucks is a high impact role where you will have the ability to help shape the direction of the company. This is a cross-functional, multi-disciplinary role. You'll lead or support various initiatives based on the needs of the business. Your role is to be an effective generalist and enable the company to scale more swiftly and efficiently. The prototypical background for bizops is consulting, finance, or another startup. Don't have this background but think you'll be a great candidate? Feel free to apply and tell us why!
Sample past bizops projects could include: unblocking operational issues to help accelerate growth, working cross-functionally to create process to enable smoother operations, researching new market opportunities, helping teams to get new initiatives from 0->1 etc.
Responsibilities
- You will work with teams to figure out how to get key projects from 0->1 or 1->scale
- You will drive strategic company alignment on cross-functional topics
- You will drive day to day operations and thrive off making the business run smoother
- You will lead creation, identification, and analysis of key metrics to drive business insights
- You will explore, research and analyze new growth opportunities
- You will work across multiple teams to improve project velocity
- You are willing to do whatever is required to drive better business results
- You are a driven, ambitious person with an innate sense of humility
- You have prior experience in finance/consulting/fast-paced startup
- You have prior project management experience (preferred)
- You have top-notch written and oral communication skills
- You have the ability to think strategically and analytically
- You thrive in a fast-paced environment
- You are very organized and capable of juggling many complex projects, all with strict deadlines, simultaneously
A bit about our culture
We value autonomy, ownership, and results -doing whatever it takes to set our customers up for success. Our team moves fast, pushes boundaries, and embraces resilience in the face of challenges. While we occasionally go the extra mile with late nights or weekends to deliver an exceptional customer experience, we also respect and celebrate each other's backgrounds, values, and commitments. In return, we are well-compensated, take pride in our outsized impact , and grow alongside an exceptional team of peers.
*This role requires 4 days in office in San Francisco. Our work from home day is Friday.
About CloudTrucks
CloudTrucks is a virtual trucking carrier in the multi-billion dollar trucking space. Core to this industry are over 3.5M truck drivers. They move more than 70% of all goods transported around the U.S., yet operate in a highly fragmented industry with huge opportunities for products, services and automation. We strive to deliver solutions that help truck drivers operate with much greater efficiency, increase their revenue, and offload business complexity. We are looking for uniquely exceptional people to join us on our journey as we massively scale into an industry-defining business.
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Business Operations
Posted 7 days ago
Job Viewed
Job Description
For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand - builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.
At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us!
The opportunity
As a founding member of Column's Business Operations team, you will be responsible for helping lay the foundation for the company's next decade of growth. This team will own Column's most important strategic and operational initiatives, with a heavy focus on designing new operating systems that will directly impact our ability to scale. Individuals in this role will serve as the "GM" of a particular product or project, diving deep into a wide range of challenges across product strategy, pricing optimization, compliance operations, and internal tool/platform development. You will have the opportunity to experience having P&L ownership of a particular product, while working alongside senior leadership at Column to take our business to the next level.
This position will be in-person in our Presidio-based office in San Francisco (3-4 days/week) - we will support relocation for the right candidate.
What you'll do
- Own the strategy and operations for key distribution channels and products
- Design and implement our most critical scaling initiatives, with a heavy focus on optimizing the speed with which we can onboard and support new customers
- Drive decisions around "build vs. buy" strategies for new tooling and systems we need to drive automation and scale - work closely with our engineering team to define design requirements for our "build" projects
- Support go-to-market strategy and commercialization (e.g., pricing, margin optimization) of current and future state products
- Partner with our Finance team to maintain a pulse on the financial health of our product lines - highlight key metrics we should be looking at, and call out relevant trends for us to get ahead on
- Be an integral part of yearly strategy and company goal planning
- Serve as "chief project manager" across all of the above, owning timelines and driving accountability on execution across the team
- 7+ years of experience in strategy and business operations in a high-growth environment; prior experience at a top-tier management consulting firm strongly preferred
- Ability to jump into new situations and quickly solve problems, with an eye toward architecting solutions that will scale
- Experience influencing and managing multiple stakeholders with varying priorities, and getting them to commit to executing against a shared goal
- Hyper-organized approach to project management, including coordinating efforts across multiple teams; comfort juggling multiple projects and priorities is critical
- Scrappy, roll-up-your-sleeves attitude - we thrive because we work harder, are more creative, and have zero ego when it comes to getting our hands dirty to build a business
- Familiarity with the banking and fintech industries is preferred, but not required - an interest in becoming an expert in this space, however, is a must
- Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents!
- Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses
- FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses
- 401k plan, including self-directed brokerage options
- Flexible time-off policy - take the time off that you want and need to relax and recharge
- 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers
- Catered lunches and dinners for SF employees
- Commuter benefits
- Regular team building events, including annual offsite
Pay transparency:
Compensation packages at Column include base salary, equity, and benefits. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.
The annual US base salary range for this role is $80,000 - 240,000 + equity.
We look forward to hearing from you
Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.
If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to
We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.
Business Operations
Posted 7 days ago
Job Viewed
Job Description
Business Operations at CloudTrucks is a high impact role where you will have the ability to help shape the direction of the company. This is a cross-functional, multi-disciplinary role. You'll lead or support various initiatives based on the needs of the business. Your role is to be an effective generalist and enable the company to scale more swiftly and efficiently. The prototypical background for bizops is consulting, finance, or another startup. Don't have this background but think you'll be a great candidate? Feel free to apply and tell us why!
Sample past bizops projects could include: unblocking operational issues to help accelerate growth, working cross-functionally to create process to enable smoother operations, researching new market opportunities, helping teams to get new initiatives from 0->1 etc.
Responsibilities
- You will work with teams to figure out how to get key projects from 0->1 or 1->scale
- You will drive strategic company alignment on cross-functional topics
- You will drive day to day operations and thrive off making the business run smoother
- You will lead creation, identification, and analysis of key metrics to drive business insights
- You will explore, research and analyze new growth opportunities
- You will work across multiple teams to improve project velocity
- You are willing to do whatever is required to drive better business results
- You are a driven, ambitious person with an innate sense of humility
- You have prior experience in finance/consulting/fast-paced startup
- You have prior project management experience (preferred)
- You have top-notch written and oral communication skills
- You have the ability to think strategically and analytically
- You thrive in a fast-paced environment
- You are very organized and capable of juggling many complex projects, all with strict deadlines, simultaneously
A bit about our culture
We value autonomy, ownership, and results -doing whatever it takes to set our customers up for success. Our team moves fast, pushes boundaries, and embraces resilience in the face of challenges. While we occasionally go the extra mile with late nights or weekends to deliver an exceptional customer experience, we also respect and celebrate each other's backgrounds, values, and commitments. In return, we are well-compensated, take pride in our outsized impact , and grow alongside an exceptional team of peers.
*This role requires 4 days in office in San Francisco. Our work from home day is Friday.
About CloudTrucks
CloudTrucks is a virtual trucking carrier in the multi-billion dollar trucking space. Core to this industry are over 3.5M truck drivers. They move more than 70% of all goods transported around the U.S., yet operate in a highly fragmented industry with huge opportunities for products, services and automation. We strive to deliver solutions that help truck drivers operate with much greater efficiency, increase their revenue, and offload business complexity. We are looking for uniquely exceptional people to join us on our journey as we massively scale into an industry-defining business.
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Business Operations
Posted 8 days ago
Job Viewed
Job Description
Fractional AI builds bespoke gen AI software to transform businesses.
Every C-suite in the country is trying to bridge the gap between AI in theory and AI in practice. We close this gap with exceptional engineering talent and custom end-to-end AI builds (see some of our case studies to learn more).
We're profitable, scaling fast, and focused on solving the hardest problems in applied AI.
About the role
You will drive special projects and launch new initiatives that enable Fractional AI to successfully scale.
The BizOps team is the team that jumps in to solve a problem or launch a program when "there isn't a function for that yet." This means one week you might be leading a redesign of our website, the next week you might be researching potential acquisitions, and the next week you might be launching new hire onboarding. This role is a mix of strategy, execution, and day-to-day problem-solving, with no pre-written playbook.
What you'll do:
- Build the systems for scale: Align the right tools and right process to stay one step ahead of scale.
- Drive special projects: Be the swiss army knife to deliver on the company's particular need that month: maybe it's a new HRIS, maybe it's researching potential aquihires, maybe it's a customer conference. You'll jump in, learn quickly, and deliver.
- Keep the train on the tracks: You'll handle operational details to keep everything running smoothly.
- 3-6 years of experience in consulting or at an early stagestartup.
- Problem solving. You pair first principles with analytical rigor to successfully solve problems.
- Proactivity. You identify and drive forward opportunities without being asked.
- Curiosity. You seek to understand, learn quickly, and are comfortable self teaching.
- Hunger. You are ambitious and push for excellence.
- Unmatched reliability. You do what you say you're going to do, always. You sweat the small stuff.
- No ego. You care about outcomes, not credit.
We believe in transparency and know joining a company is a big decision. We're not the best fit for everyone and try to be clear on what we are and what we're not so you make the choice that's right for you.
Why join Fractional?
- Unmatched impact: You'll have a front-row seat to scaling, with exposure to all functions and the opportunity to impact every part of how Fractional AI works. Your growth path might look like standing up a new function within Fractional AI or continuing to scale our BizOps team.
- A huge and growing problem space: Getting gen AI into production is the challenge of our time - every C-Suite is trying to bridge the gap between AI in theory and AI in practice. We offer the solution to meet this need, have strong traction, and big ambitions.
- A team of thoughtful, curious, doers: We're a growing team of 25+ with veteran founders with billion+ exits. Working together in our San Francisco office means things like regular chess matches, team lunches nerding out about AI, and the right amount of banter.
- This is a 'catchall' role: not all parts of it are glamorous. Things like running down payroll issues and/or ensuring we meet our customers compliance requirements are mission critical. This role is a blend of strategy and pure operations.
- We are unapologetically building an engineering-first culture: this is how we build the team to meet the moment. We overdeliver for our clients by crafting a culture that enables the best engineers to thrive.
Our Values
We overdeliver.
We overuse AI.
We "over engineer" the culture.
Location
San Francisco, CA, or New York City, NY (4 days in-person, Fridays remote)
Benefits
Competitive Compensation Package: Attractive salary aligned with your experience and skills.
401k with Matching: Invest in your future with our company-matched retirement plan.
Unlimited PTO: Take the time you need to relax and rejuvenate.
Exceptional Medical, Dental, and Vision Coverage: Comprehensive health benefits to keep you and your family healthy.
Health FSA: Manage out-of-pocket health expenses effectively.
Commuter Benefits: Make your travel to work easier and more affordable.
Life Insurance: Providing peace of mind for you and your loved ones.
Team Events and Activities: Regular events to build camaraderie and a strong team spirit.
Ready to join us?