419 Business Solutions jobs in the United States

If you are passionate about supporting initiatives and executing processes that enhance efficiency and the client experience, then a role as a Business Solutions Banker is for you.

As a Business Solutions Banker in Business Banking, you will be helping to improve the lives of our clients and the well-being of their businesses by offering financial solutions, education and advice. You will manage a portfolio of business or Not-for-Profit clients, and build relationships through providing financial education and innovative solutions with a focus on client experience.

Job responsibilities

• Deliver an outstanding experience to Chase Business Banking clients by proactively providing comprehensive business banking solutions tailored to the financial needs and circumstances of the businesses
• Plan and conduct regularly-scheduled, agenda-based meetings with each client to understand their needs and goals; identify their banking needs, analyze current product usage, and pinpoint growth opportunities through Zoom and phone engagement; engage with clients through screen share tools to educate, guide, and assist the client with Chase online systems
• Use knowledge of banking, industry trends and internal tools to identify, recommend, and promote solutions that best serve the client while still working within risk parameters that protect the bank and ensure profitability of the portfolio
• Manage a portfolio of 225-275 high value business banking or Not-for-Profit clients by cultivating relationships to ensure a seamless client experience throughout Chase
• Understand the client's short-term and long-term capital needs to identify and manage credit opportunities up to $250,000
• Understand the client's cash flow cycle to identify Cash Management, Card, and Payment Solutions to help streamline and optimize processing efficiency for the client.; understand and recommend ways to keep clients' funds and accounts protected
• Own client experience from end-to-end, engaging appropriate service teams to resolve issues; own the survey results for all assigned clients; and know when to escalate issues that require additional assistance or resolution

• Minimum 3 years' experience in a Business Banking Relationship Management or portfolio management role, or related business experience
• Maintain strong Zoom/phone-based and written communication skills with individuals at all levels internally and externally
• Ability to proactively build relationships with clients and internal partners, and influence others in a fast-paced environment to achieve desired outcomes
• Ability to take initiative and develop rapport to build and maintain client relationships virtually; to identify opportunities and issues by asking targeted questions to assess current client needs and goals; and to assess and recommend viable and appropriate solutions for the client
• General knowledge of core business products and services including deposit, lending, and cash management
• Proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint

• Bachelor's degree in Finance or related field, or equivalent work experience

• Experience with software development projects

• Proven Enterprise-wide Business Analyst experience .
• Experience working with onshore and offshore teams .
• Implement systems using AGILE Framework Technology
• Experience with managing user stories in the backlog and breaking down user stories

• Top-notch benefits from day one including over 90% company-paid employee medical premiums, dental, vision, 401k match, HSA match, PTO, and holidays
• An excellent pay structure and highly competitive wages
• The opportunity to become full-time
• A positive company culture and room to grow!

• Information Systems:
  
  • Participate at various levels in Information Systems projects.
  • Maintain the configuration and operation of all bank production and test environments.
  • Maintain the access control and security functions of the core operating systems and their components.
  • Keep abreast of new and existing banking regulations and evaluate upcoming changes in Bank systems by utilizing vendor management to ensure systems capability of accommodating changes.
  • Administer business related software and ancillary applications.
  • Become proficient in using data mining techniques and system update tools.
  • Create reports using report generation tools and use business intelligence to analyze the raw data.
  • Consult with subject matter experts and review existing process documentation to uncover business needs and make recommendations for updates as necessary.
  • Stay informed of technology changes and/or software development through the attendance of various user conferences and training.
• Business Analysis:
  
  • Conduct analysis of business user needs and document project requirements.
  • Assist business unit with translation into proper specifications including creating: Business Cases, Requests for Information, and Business Requirements documents. Calculate/estimate costs and benefits of alternative actions or solutions to establish their viability and ROI.
  • Formulate and define project scope and objectives through research and fact finding combined with an understanding of applicable business systems and industry requirements.
  • Analyze and document current business processes and metrics in order to identify improvement opportunities and to deliver operational efficiencies.
  • Partner with business units to review workflows and to implement efficiencies into their processes by utilizing full scope of the banks software and technology.
  • Keep abreast of marketplace, industry, company, technology trends and best practices; to include Business Analysis and Project Management techniques and processes. Stay abreast of vendor products and services.
  • Identify and document how applications and systems interact to support business processes. Assess, and communicate the impact of system changes on users (including internal and external users) to business units.
  • Write test plans and test cases to ensure changes made to applications and business processes successfully meet regression testing. Partner with business units to ensure testing of end-user needs and regulatory requirements are met.
  • Conduct regression tests to ensure changes made by programmers/vendors are correct. Conduct scenario-based testing to ensure Bank needs are met and document test results.
  • Grow into becoming subject matter expert on all bank software assets.
  • Create and maintain the department Business Impact Analysis and Alternate Processing Procedure documents.
  • Participate in the Bank's periodic business resumption tests in the roles specified in the Business Continuity Plan.
  • May lead small projects, with oversite from Business Solutions Analyst III.

• Information Systems:
  
  • Provide problem resolution and technical expertise on escalated issues.
  • Develop functional specifications for Bank developed applications.
  • Manage testing environments on both a bank wide and departmental level.
• Business Analysis:
  
  • Follow guidelines and framework of the Business Analysis Book of Knowledge/International Institute Business Analysis (BABOK/IIBA)
  • Develop relationships and communicate effectively with business partners at all levels to evaluate business solutions and manage expectations effectively.
  • Review, analyze and re-engineer business processes.
  • Foster collaboration within internal work teams and external vendors toward a common vision and shared goals.
  • Be a knowledgeable resource and trusted advisor to internal team members on two or more systems within the Bank.
  • Assess, evaluate and help build business cases for new software applications including coordinating with vendors to obtain and analyze proposals.
  • Design and deliver project artifacts, including process workflows, business rules, user stories and acceptance test cases.
• Project Management:
  
  • Follow guidelines and framework of Project Management Book of Knowledge/Project Management Institute (PMBOK/PMI)
  • Lead and manage projects, usually across multiple teams.
  • Author requirement specifications and make recommendations for improvement.
  • Collaborate with developers, engineers and subject matter experts to establish the vision and analyze tradeoffs between functional and performance needs.
  • Plan, schedule and identify appropriate resources to coordinate activities of project team. Identify strengths/weaknesses and recommend areas of improvement within projects.
  • Manage project schedules through utilization of various internal and external resources.
  • Conduct regular meetings with project participants to share information, review status and adjust plan as needed.
  • Collaborate with Learning and Development department to build application specific training programs.

• Business Analysis:
  
  • Consult with senior management to develop programs and processes needed to implement the strategic plan, including identifying and recommending new opportunities.
  • Assess, evaluate and lead the development and implementation of business cases for new software applications including coordinating with vendors to obtain and analyze proposals.
  • Perform technology and vendor evaluations for new capabilities to be implemented throughout the organization.
• Project Management
  
  • Create and maintain project schedules by developing project plans and specifications.
  • Provide leadership to team members by collaboration, prioritizing, ensuring on-time delivery of project tasks and milestones, and communicate effectively to manage expectations.
  • Establish project goals and work plans consistent with the strategic plan.
  • Lead and manage complex projects, with an enterprise wide scope and with significant strategic impact to bank operating procedures, usually across multiple teams.
• Management:
  
  • Recruit, select, train, cross-train, and provide leadership and performance feedback for direct reports.
  • Recommend wage adjustments, staffing and work assignments for direct reports
  • Conduct regular staff meetings with direct reports.
  • Establish goals and work plans consistent with Bank needs and monitor progress.
  • Set workflow priorities and supervise staff.
  • Recommend methods and procedures to improve department efficiency.

• Applied knowledge in areas of application programming, database and system design; proficient use of data mining and system update tools
• Applied knowledge of system integration and interfaces; be subject matter expert in assigned bank software assets
• Knowledge of general bank operations and bank policies and procedures
• Knowledge of database and custom reporting tools
• Knowledge of modern project management and business analysis framework and acumen
• Knowledge of the specialized software related to Bank systems
• Ability to prioritize multiple needs in order to meet critical deadlines
• Ability to identify critical issues with ease
• Ability to lead and manage meetings
• Proficient in interviewing, fact finding, requirements gathering, and problem solving
• Proficient use of a personal computer including word processing, spreadsheet, presentation and project management software.

Business Solutions Analyst
Sacramento, CA
36 months
No of positions: 3

Mandatory Qualifications:

Five (5) years of FTE experience applying analytical processes on IT projects. At least three (3) years of that experience must have been in business systems analysis and design.

Possess a bachelor's degree. Additional qualifying experience may be substituted for the required education on a year-for-year basis.

Two (2) years of FTE experience using relevant software tools and technologies, such as data analysis tools (e.g., SQL, Tableau, Power BI), and project management tools (e.g., JIRA).

One (1) year of FTE experience in performing a lead business analyst role for system or application solution implementation projects.

Two (2) years of FTE experience in developing, designing, refining, and documenting as-is and to be process flows.

Desirable Qualifications:

Experience in the last three (3) years as a scrum team member in Agile/SCRUM product development methodologies.

Experience in the last (5) years supporting product analysis with governmental clients.

Experience in the last (5) years supporting product discovery and business process documentation from persona or objective and key results driven frameworks.

Experience in the last five (5) years, working with Medicare/Medicaid/Medi-Cal programs or Services.

• Facilitate Communication:
  • Act as the primary point of contact between the IT team and business units.
  • Ensure clear and consistent communication regarding technology needs, projects, and updates
• Understand Business Needs:
  • Develop a deep understanding of the business processes, challenges and opportunities within each unit.
  • Identify opportunities where technology can enhance efficiency and innovation.
• Translate Requirements:
  • Translate business requirements into technical specifications for the IT team.
  • Ensure that the solutions developed by the IT team align with business objectives.
• Project Coordination:
  • Coordinate technology projects within business units, ensuring they are completed on time and within budget.
  • Monitor project progress and address any issues that arise.
• Training and Support:
  • Provide training and support to business unit staff on new technologies and systems.
  • Ensure that employees are proficient in using the tools and technologies implemented including applications and dashboards and reports.
• Data and Visualizations Liaison :
  • Work with internal teams to scope and design data visualizations to promote data literacy.
• Feedback Loop:
  • Gather feedback from business units on technology performance and areas for improvement.
  • Communicate this feedback to the IT team to drive continuous improvement.
• Innovation Advocacy:
  • Promote the adoption of new technologies and innovative solutions within business units.
  • Stay updated on industry trends and best practices to recommend relevant technologies.

• Proven experience in construction technology, IT systems, or construction management software
• Strong experience with construction-specific software, including Autodesk Tools, BIM platforms, and project management systems, is required
• Familiarity with construction processes, safety standards, and regulations
• Positive, self-motivated professional with excellent communication and interpersonal skills for training and stakeholder engagement
• Ability to understand and implement best practice standards
• Ability to deliver quality through attention to detail
• Ability to adapt to change and stress in the work environment and manage competing demands while maintaining high performance levels
• Ability to prioritize multiple projects
• Strong problem-solving and critical-thinking abilities
• Ability to manage multiple tasks and prioritize under tight deadlines
• Ability to build relationships and collaborate within a team, internally and externally

• Bachelor's degree from 4-year college/university or equivalent experience

• 5 years or more of construction industry work experience required
• Other technical experience such as military, public service, on the job training programs, etc. may meet this requirement as determined by local management

• Frequent travel (up to 75%) is required in the first year as you get up to speed and build key relationships. As you settle into the role, travel will taper off.
• Periods of time working in a normal office environment at assigned office location
• Periods of time walking on construction sites
• Must be able to lift up to 50 pounds

• Driving business process efficiency through automation and data insights.
• Creating processes and procedures with existing tools or developing new tools to improve efficiency and productivity across the business.
• Ensuring successful integration of AI/ML tools into core systems like Salesforce, Dynamics 365, and Power BI.
• Delivering accurate, timely, and actionable reporting to stakeholders.
• Maintaining strong communication and collaboration between internal teams, external vendors, and business leaders.

• Daily
  • Collaborate with teams to gather requirements, assess processes, and either create in-house solutions or work with outside developers for implementation.
  • Build and troubleshoot SQL queries, assist with Power BI dashboards, and support ETL (Extract, Transform, and Load) processes.
• Weekly
  • Monitor AI/automation projects, ensuring progress is managed and facilitated effectively.
  • Coordinate cross-functional project updates and maintain open communication to teams and leadership.

• Monthly
  • Analyze and recommend improvements for operational workflows and reporting structures.
  • Evaluate AI/ML model performance and adjust forecasting models (revenue, cash flow, workload planning).

• Quarterly
  • Conduct reviews of business systems and identify opportunities for technology enhancements.
  • Present ROI and business impact analyses, including time saved and efficiency gains from implemented changes.

• Ad Hoc
  • Other duties and projects as assigned.

• Most Critical Outcome: Implementation of AI, ML, and data-driven solutions that measurably improve operational efficiency, forecasting accuracy, and decision-making.
• Additional Measurements:
  • Maintain an on-time project completion rate of at least 90% for both executive-assigned quarterly projects and self-assigned team projects.
  • Deliver a minimum of three implemented solutions annually that each result in measurable efficiency gains or cost savings.

• 3+ years of experience in business analysis, project coordination, or data analytics, preferably in a similar industry.
• Bachelor's degree in Business, Information Systems, Data Analytics, or related field; or equivalent relevant work experience.
• Proficient in SQL, with the ability to query, validate, and manipulate data across systems.
• Familiarity with AI/ML or GenAI tools (e.g., ChatGPT, Azure OpenAI, Copilot), particularly in business use cases like automation or forecasting.
• Strong understanding of business systems such as Salesforce, Microsoft Dynamics 365, and Power BI.
• Experience managing projects involving external vendors, developers, or technical consultants.
• Demonstrated ability to define and manage evolving project scopes, requirements, and timelines.
• Strong analytical and communication skills, with the ability to translate technical insights for non-technical audiences.
• Ability to deliver high quality work product.
• Must be highly organized and have strong verbal and written communication skills.
• Must be highly accountable self-starter.
• Strong problem-solving and analytical skills.
• Highly competent in the use of Microsoft Office 360 and other Microsoft products/systems. Strong technical aptitude, including ability to learn new systems quickly and train/support team in adoption.
• Strong technical aptitude, including ability to learn new systems quickly and train/support team in adoption.
• Must be able to successfully pass a background investigation, which includes a motor vehicle check, and drug screen.

• Must frequently lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include color vision, close vision, distance vision, depth perception, peripheral vision, and ability to adjust focus.
• Must be able to regularly talk or hear.
• The employee is frequently required to sit, use hands to finger, handle, or feel; reach with hands and arms.
• The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.

• Choice of two subsidized Medical plans - PPO, and HDHP/HSA options
• Health Care and Dependent Care Flexible Spending Accounts
• Subsidized Dental and Vision plan
• Traditional 401(k) and Roth 401(k) plans, with an immediately vested dollar for dollar (up to 4%) employer match
• Disability - short-term & long-term, 100% employer paid
• Basic Life/AD&D, 100% employer paid
• Voluntary Life/AD&D available for employee, spouse and children
• Voluntary Critical Illness and Accident coverage
• Voluntary identify theft protection coverage
• Vacation and Paid Sick Time
• Paid Holidays
• Tuition Reimbursement

• Architect end-to-end solutions by integrating our product capabilities with customer business processes, data flows, and third-party systems.
• Serve as the strategic advisor during customer engagements, guiding clients on best-fit solution designs, product configurations, and implementation approaches.
• Translate abstract business requirements into functional product-driven designs and technical blueprints.
• Partner with Product Managers to influence roadmap priorities based on customer needs and market demand.
• Collaborate with Client functions and internal teams to create compelling solution narratives, demo strategies, including product launch initiatives.
• Interface with Engineering to ensure technical feasibility and product fit for complex solution designs.
• Lead workshops, discovery sessions, and technical deep dives with clients and internal stakeholders.
• Analyze and model customer business processes, identifying areas of improvement and how our product suite can deliver measurable value.
• Act as the voice of the customer internally, bringing insights that shape product evolution.
• Establish and promote architectural standards, reusable patterns, and design best practices across engagements.
• Maintain documentation such as solution design artifacts, integration specifications, and implementation roadmaps.
• Stay abreast of emerging technologies, industry trends, and competitor landscapes to inform product and solution strategy.
• Identify opportunities for new product capabilities based on gaps in current customer implementations.

• 10+ years of experience in a Solution Architecture, Business Architecture, or Product Strategy role within a SaaS or technology environment.
• Bachelor's degree in Business Administration, or a closely related field, MBA preferred.
• Knowledge and experience in the Financial Services SAAS ecosystem and partners
• Strong experience with enterprise systems integration, process modeling, and solution design.
• Demonstrated ability to translate business needs into technical specifications and scalable product configurations.
• Excellent interpersonal skills, with the ability to work effectively across diverse teams and senior stakeholders.
• Proven success leading client-facing workshops, discovery engagements, and collaborative solutioning efforts.
• Familiarity with agile methodologies, API architectures, cloud platforms, and modern software design principles is preferred.
• Strong written and verbal communication skills, including the ability to produce compelling documentation and presentations.

• Ownership Stake : Become a co-owner of the company and take pride in knowing that your hard work directly contributes to your own financial growth and the company's prosperity.
• Financial Rewards : Enjoy the potential for increased earnings through share appreciation.
• Sense of Belonging : Feel a deeper connection and commitment to your work as you become an integral part of the company's journey and success story.
• Community and Collaboration : Join a community of like-minded individuals who are equally invested in the company's mission and vision, fostering a collaborative and supportive work environment.
• Cost : Maybe the best detail about this program is that it cost nothing to you. As long as you are employed with RJW, you will enjoy the benefits of the program. Additionally, shares will be given to you on a yearly basis based on salary.

• Identify issues with an eye on root cause analysis while maintaining issue logs for tracking KPIs.
• Improve efficiency by troubleshooting complex problems and coordinating with different departments to reach issue resolutions.
• Work cross-functionally with other departments to help with research issues and ensure resolution.
• Analyze current SOPs and assist in the development of continuous improvement with cross functional teams.
• Act as a internal SME for customer facing Account Management team to drive effective and timely resolutions for customer satisfaction.
• Oversee priority requests and manage communication flow with internal teams to ensure the expected projected completion timelines are met.
• Perform other duties and tasks assigned by the Business Solutions Supervisor or Manager.
• Serve as a company resource with a strong focus on customer needs and satisfaction.

• Excellent verbal and written skills.
• Knowledge and ability to enter data in Logistics software.
• Excellent problem solving and resolution skills.
• Ability to work under pressure situations.
• Ability to Multi-task.
• Detail oriented.
• General office management experience.

• 1 year related experience.

• High School education required.
• College or some college preferred.

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to determine "root cause" of problem and determine corrective action.

• To perform this job successfully, an individual must have knowledge of Business Operating Systems, Internet software, Word Processing, and Spreadsheet software.

• Must be able to occasionally lift and/or move up to 25 pounds.
• Must be able to activate phone systems utilizing keyboards and buttons.
• Must be articulate and comfortable speaking in front of others.
• Regularly works in an indoor/office environment and required to sit and/or use repetitive hand motion.
• Frequently required to talk, hear, stand and walk.
• Must be able to work in excess of continuous 8 hours when required.
• Must be able to work under stressful situations, have good cognitive skills, maintain work accuracy, and the ability to concentrate on more than one task at a time.
• Must have the ability to read and discern visual images on a variety of media with 20/20 corrected vision.
• Must be able to speak and communicate clearly over telephones.
• Must be in sound physical health as determined by a certified licensed physician with no evidence of the use of controlled substances.

• Hybrid environment

• Ownership Stake: Become a co-owner of the company and take pride in knowing that your hard work directly contributes to your own financial growth and the company's prosperity.
• Financial Rewards: Enjoy the potential for increased earnings through share appreciation.
• Sense of Belonging: Feel a deeper connection and commitment to your work as you become an integral part of the company's journey and success story.
• Community and Collaboration: Join a community of like-minded individuals who are equally invested in the company's mission and vision, fostering a collaborative and supportive work environment.
• Cost: Maybe the best detail about this program is that it cost nothing to you. As long as you are employed with RJW, you will enjoy the benefits of the program. Additionally, shares will be given to you on a yearly basis based on salary.

AMERICAN MUNICIPAL POWER, INC.

JOB DESCRIPTION

This position may be eligible for a hybrid work environment (combination of remote work and in-office reporting), with the coordination and approval of the appropriate supervisor. The position is located in and will report out of Columbus, OH. Candidates in metro Columbus area are welcome to apply.

Position Title: Business Solutions Analyst

Reports To: Assistant Vice President, Innovation & Transformation

Basic Functions: The Business Solutions Analyst is responsible for evaluating current solutions, technologies, and processes to suggest improvements and enhance organizational efficiency. This person will research and evaluate emerging technologies, lead proof-of-concept testing, and support the implementation of new solutions. They will communicate technical information to non-technical stakeholders and provide support, training, and technical assistance.

Essential Functions:

1. Evaluates current solutions, technologies, and processes to identify areas for improvement.

2. Researches and assesses available and emerging technologies, reporting findings to AMP leadership.

3. Works with cross-functional teams to identify and prioritize business requirements and develop solutions to meet them.

4. Leads and/or participates in proof-of-concept testing and supports the implementation of new solutions.

5. Effectively communicates technical information to non-technical stakeholders.

6. Advocates for best practices and the utilization of available tools.

7. Gathers and analyzes data from various sources to identify trends, patterns, and opportunities for improvement.

8. Develops and maintains comprehensive business plans that align with organizational goals and strategies.

9. Assists in the pursuit of funding opportunities, including creating application project budgets, analyzing demographic data, and creating easy-to-understand visuals.

10. Performs cost-benefit analysis to support decision-making processes.

11. Translates business needs into technical specifications for implementation teams.

12. Works closely with multiple departments to elicit, document, and refine clear and comprehensive business requirements.

13. Identifies key performance indicators (KPIs) and success metrics to track and evaluate the progress of initiatives.

14. Develops and maintains reports and dashboards to provide stakeholders with relevant and timely information.

15. Conducts research and analysis to evaluate the effectiveness of existing processes and systems, and recommends improvements.

16. Collaborates with business stakeholders to define and document business processes and requirements.

17. Provides training to end-users to ensure successful adoption of new systems and processes.

18. Actively participates in technical and business innovation efforts as required.

19. Performs other duties as assigned.

Knowledge, Skills, & Qualifications:

1. A four-year degree in Information Technology, Computer Science, Business Administration, or a related field preferred; or 5 years of directly related experience.

2. In-depth understanding of current and emerging technologies, including their applications and potential impact on organizational efficiency.

3. Strong knowledge of business process improvement methodologies and best practices.

4. Proficiency in gathering, analyzing, and interpreting data to identify trends, patterns, and opportunities for improvement.

5. Ability to effectively communicate complex technical information to non-technical stakeholders.

6. Excellent collaboration skills to work with cross-functional teams and stakeholders.

7. Experience in leading and participating in proof-of-concept testing and supporting the implementation of new solutions.

8. Skills in providing training, support, and technical assistance to stakeholders and end-users.

9. Strong problem-solving skills with the ability to think critically and creatively to develop effective solutions.

10. Ability to adapt to changing technologies and business environments, and to stay current with industry trends and best practices.

11. Proficient in Microsoft Excel, PowerPoint, Visio and other data analysis tools.

12. General knowledge of various types of enterprise systems and technologies and how they interface is a plus. Examples include: ERP, ECM, CRM, asset management and infrastructure technologies.

13. Strong organizational skills, with the ability to manage multiple priorities and deadlines.

14. Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels of the organization.

15. Must have a keen sense of system integration requirements and industry trends, and assist in translating those trends and requirements into project deliverables.

16. Strong analytical and problem-solving skills.

17. Must be a detail and process oriented, innovative, self-starting, hands-on technology professional that is able to work with minimal supervision.