61 Business To Consumer jobs in the United States

Sr. Specialist, Small Business & Consumer Operations
Country: United States of America
**Your Journey Starts Here:**
Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities **We Want to Talk to You!**
**The Difference You Make:**
***This is a hybrid role located in Quincy, MA***
The Sr. Specialist, Small Business & Consumer Operations performs a wide variety of service and operational duties in support of consumer operations. They monitor, report and plan process improvement or redesign initiatives, and makes recommendations on changes. The Sr. Specialist administers company policies, procedures, manuals, and systems to determine and establish appropriate controls. Provides outstanding customer service efficiently, effectively and within regulatory guidelines.
+ Performs complex account maintenance transactions and modifications.
+ Apprises manager of issues and problems relating to regulatory and compliance matters, documentation, and efficiency so corrective action can be taken.
+ Assists in the training of the servicing staff team. Point person for all account modifications and maintenance activities; including oversight and completion of research requirements.
+ Responds to customer inquiries and resolves complex problems and issues.
+ Coordinates and performs monthly, quarterly, and annual departmental reporting.
+ Represents department on cross-functional project teams.
+ Ensures effective and timely completion of special projects as assigned.
+ Contributes to effective department workflow. Develops, documents, and implements departmental procedures and reports.
+ Develops, documents, and implements departmental procedures and reports.
+ Reviews, audits, and provides quality control oversight of account data to ensure the accuracy of entered on the Banks core account system.
+ Conducts timely reconciliations and balancing of departmental G/L accounts.
+ Works with manager to ensure timely and accurate consumer operations practices.
**What You Bring:**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Bachelor's Degree or equivalent work experience: Finance, Business or equivalent field. - Required.
+ 3+ Years Consumer operations experience, preferably in a lending/banking or financial services environment. - Required.
+ Knowledge of regulatory guidelines, specifically consumer.
+ Ability to initiate, develop, and implement projects and procedures.
+ Basic knowledge of lending procedures and regulations.
+ Ability to handle multiple tasks while maintaining strong attention to detail.
+ Strong interpersonal skills (written and oral).
+ Demonstrated ability to understand and interpret compliance regulations.
+ Ability to deal with customers effectively.
+ Ability to meet deadlines.
+ Strong organizational and analytical skills.
+ Ability to develop and implement goals and objectives.
+ Thorough knowledge of a variety of software programs (particularly Excel, Word, and PowerPoint).
**Certifications:**
+ No Certifications listed for this job.
**It Would Be Nice For You To Have:**
+ Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
+ Experience in Microsoft Office products.
**What Else You Need To Know** **:**
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
**Base Pay Range**
Minimum:
$36,000.00 USD
Maximum:
$58,000.00 USD
**Link to Santander Benefits:**
**Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) ( Culture:**
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
**EEO Statement:**
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
**Working Conditions** :
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
**Employer Rights:**
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
**What** **To Do Next** **:**
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
**Primary Location:** Quincy, MA, 1 Enterprise Drive-Quincy-Corp
**Other Locations:** Massachusetts-Quincy
**Organization:** Santander Bank N.A.
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO

Sr. Specialist, Small Business & Consumer Operations
Country: United States of America
**Your Journey Starts Here:**
Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities **We Want to Talk to You!**
**The Difference You Make:**
***This is a Hybrid role located in Quincy***
The Sr. Specialist, Small Business & Consumer Operations performs a wide variety of service and operational duties in support of consumer operations. They monitor, report and plan process improvement or redesign initiatives, and makes recommendations on changes. The Sr. Specialist administers company policies, procedures, manuals, and systems to determine and establish appropriate controls. Provides outstanding customer service efficiently, effectively and within regulatory guidelines.
+ Performs complex account maintenance transactions and modifications.
+ Apprises manager of issues and problems relating to regulatory and compliance matters, documentation, and efficiency so corrective action can be taken.
+ Assists in the training of the servicing staff team. Point person for all account modifications and maintenance activities; including oversight and completion of research requirements.
+ Responds to customer inquiries and resolves complex problems and issues.
+ Coordinates and performs monthly, quarterly, and annual departmental reporting.
+ Represents department on cross-functional project teams.
+ Ensures effective and timely completion of special projects as assigned.
+ Contributes to effective department workflow. Develops, documents, and implements departmental procedures and reports.
+ Develops, documents, and implements departmental procedures and reports.
+ Reviews, audits, and provides quality control oversight of account data to ensure the accuracy of entered on the Banks core account system.
+ Conducts timely reconciliations and balancing of departmental G/L accounts.
+ Works with manager to ensure timely and accurate consumer operations practices.
**What You Bring:**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Bachelor's Degree or equivalent work experience: Finance, Business or equivalent field. - Required.
+ 3+ Years Consumer operations experience, preferably in a lending/banking or financial services environment. - Required.
+ Knowledge of regulatory guidelines, specifically consumer.
+ Ability to initiate, develop, and implement projects and procedures.
+ Basic knowledge of lending procedures and regulations.
+ Ability to handle multiple tasks while maintaining strong attention to detail.
+ Strong interpersonal skills (written and oral).
+ Demonstrated ability to understand and interpret compliance regulations.
+ Ability to deal with customers effectively.
+ Ability to meet deadlines.
+ Strong organizational and analytical skills.
+ Ability to develop and implement goals and objectives.
+ Thorough knowledge of a variety of software programs (particularly Excel, Word, and PowerPoint).
**Certifications:**
+ No Certifications listed for this job.
**It Would Be Nice For You To Have:**
+ Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
**What Else You Need To Know** **:**
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
**Base Pay Range**
Minimum:
$36,000.00 USD
Maximum:
$58,000.00 USD
**Link to Santander Benefits:**
**Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) ( Culture:**
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
**EEO Statement:**
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
**Working Conditions** :
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
**Employer Rights:**
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
**What** **To Do Next** **:**
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
**Primary Location:** Quincy, MA, 1 Enterprise Drive-Quincy-Corp
**Other Locations:** Massachusetts-Quincy
**Organization:** Santander Bank N.A.
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO

Sr. Specialist, Small Business & Consumer Operations- IRS Forms
Country: United States of America
**Your Journey Starts Here:**
Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities **We Want to Talk to You!**
***This is a Hybrid role located in Quincy***
**The Difference You Make:**
The Sr. Specialist, Small Business & Consumer Operations performs a wide variety of service and operational duties in support of consumer operations. They monitor, report and plan process improvement or redesign initiatives, and makes recommendations on changes. The Sr. Specialist administers company policies, procedures, manuals, and systems to determine and establish appropriate controls. Provides outstanding customer service efficiently, effectively and within regulatory guidelines.
+ Performs complex account maintenance transactions and modifications.
+ Apprises manager of issues and problems relating to regulatory and compliance matters, documentation, and efficiency so corrective action can be taken.
+ Assists in the training of the servicing staff team. Point person for all account modifications and maintenance activities; including oversight and completion of research requirements.
+ Responds to customer inquiries and resolves complex problems and issues.
+ Coordinates and performs monthly, quarterly, and annual departmental reporting.
+ Represents department on cross-functional project teams.
+ Ensures effective and timely completion of special projects as assigned.
+ Contributes to effective department workflow. Develops, documents, and implements departmental procedures and reports.
+ Develops, documents, and implements departmental procedures and reports.
+ Reviews, audits, and provides quality control oversight of account data to ensure the accuracy of entered on the Banks core account system.
+ Conducts timely reconciliations and balancing of departmental G/L accounts.
+ Works with manager to ensure timely and accurate consumer operations practices.
**What You Bring:**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Bachelor's Degree or equivalent work experience: Finance, Business or equivalent field. - Required.
+ 3+ Years Consumer operations experience, preferably in a lending/banking or financial services environment. - Required.
+ Experience with IRS Forms: W8, W9, 945, 1042s, 1099INT, and 1099MISC
+ Knowledge of regulatory guidelines, specifically consumer.
+ Ability to initiate, develop, and implement projects and procedures.
+ Basic knowledge of lending procedures and regulations.
+ Ability to handle multiple tasks while maintaining strong attention to detail.
+ Strong interpersonal skills (written and oral).
+ Demonstrated ability to understand and interpret compliance regulations.
+ Ability to deal with customers effectively.
+ Ability to meet deadlines.
+ Strong organizational and analytical skills.
+ Ability to develop and implement goals and objectives.
+ Thorough knowledge of a variety of software programs (particularly Excel, Word, and PowerPoint).
**Certifications:**
+ No Certifications listed for this job.
**It Would Be Nice For You To Have:**
+ Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience with IRS Forms: W8, W9, 945, 1042s, 1099INT, and 1099MISC
**What Else You Need To Know** **:**
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
**Base Pay Range**
Minimum:
$36,000.00 USD
Maximum:
$58,000.00 USD
**Link to Santander Benefits:**
**Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) ( Culture:**
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
**EEO Statement:**
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
**Working Conditions** :
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
**Employer Rights:**
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
**What** **To Do Next** **:**
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
**Primary Location:** Quincy, MA, 1 Enterprise Drive-Quincy-Corp
**Other Locations:** Massachusetts-Quincy
**Organization:** Santander Bank N.A.
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO

At Koalafi, we believe in a world where no one has to put an important purchase on hold. That's why we're making it easier for more people to pay for big purchases over time.

Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers.

Interested in learning more about how we're transforming the financing experience and joining our team?

What You'll Do

Koalafi is seeking a Senior Business Analyst on our Customer and Merchant Analytics team, to provide high-impact analysis and insights that drive decision-making across marketing, sales, compliance, product, and finance functions.

You'll partner closely with cross-functional stakeholders to design and execute analyses that improve customer experience, optimize merchant performance, and accelerate business growth. You'll work on a wide variety of initiatives-ranging from evaluating marketing campaigns to enhancing product conversion funnels to assessing financial and compliance risks.

This is an opportunity to gain a holistic view of a high-growth fintech company and make measurable contributions to both customer and merchant success. In this role you will:

• Conduct analyses across marketing, sales, compliance, product, and finance to identify trends, opportunities, and risks.
• Deliver actionable insights through dashboards, reports, and presentations that support data-driven decision-making.
• Partner with marketing to design and evaluate experiments, such as campaign effectiveness and channel optimization.
• Collaborate with product teams to analyze customer journeys and optimize conversion through the application flow.
• Work with finance and compliance teams to evaluate new initiatives and monitor business performance.
• Support sales and merchant success teams with reporting and insights that enhance merchant engagement and performance.
• Contribute to strategic initiatives, such as rolling out new payment processors or testing new financing programs.
• Develop and maintain data pipelines, queries, and BI dashboards (Tableau or equivalent) to enable self-serve analytics.
• Present findings to leadership in clear, compelling formats that influence strategy and execution.
• Location Requirement: This position requires regular in-person attendance at one of our two office locations (Richmond, VA or Arlington, VA). Candidates must already be located within a commutable distance to either location, as relocation assistance is not available at this time.

About You (Qualifications)

• Bachelor's degree in a quantitative or analytical field (e.g., Engineering, Mathematics, Economics, Statistics, etc.).
• 2-4 years of experience in business analysis, data analytics, or a related role.
• Strong SQL skills; able to manipulate and interpret large datasets.
• Experience building BI dashboards (Tableau, Looker, or equivalent).
• Familiarity with A/B testing, statistical analysis, and experiment design.
• Ability to synthesize complex data into clear, actionable insights.
• Detail-oriented, proactive, and able to thrive in a fast-paced, dynamic environment.
• Excellent communication skills, with the ability to work cross-functionally with technical and business stakeholders.

Why choose Koalafi: A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. You'll get outside your comfort zone, build meaningful relationships, and most of all, take charge of projects that ultimately help people get the things they need most.

Benefits:

At Koalafi, you will have a direct impact on our products and help shape the company's success. We offer competitive compensation & benefits packages to keep you at your best:

• Comprehensive medical, dental, and vision coverage
• 20 PTO days + 11 paid holidays
• 401(k) retirement with company matching
• Student Loan & Tuition Reimbursement
• Commuter assistance
• Parental leave (maternal + paternal)
• Inclusion and Associate Engagement Programs

Who we are & what we value:

• We focus on what's most important
• We set clear expectations and deliver
• We embrace challenges to reach our full potential
• We ask, "How can this be better?"
• We move fast together

**Job Description:**
Job Description
**Internship - 2026 Undergraduate Business Analytics Intern - Consumer Business Group (CBG)**
**The role of Undergraduate Business Analyst Intern is intended to start in Summer 2026.**
**Collaborate with Innovative 3Mers Around the World**
Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.
An internship is a temporary position within 3M. Interns typically work a full-time schedule throughout a 10-12 week assignment. This position is limited to working 899 hours per service credit year.
**This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.**
**About the Frontline Program:**
The 3M Frontline Internship Summer Program offers qualified students a once-in-a-lifetime opportunity to work on the behalf of one of our Business Groups in a field sales internship position. For the 11-week assignment, the first 2 weeks will be spent attending an orientation and training program. Participants will then spend the remainder of the summer working in their assigned internship position. The internship runs from late May through August.
Interns work on projects that represent real challenges faced by 3M's business units and mirror the work conducted by full-time members of the department. Through networking and corporate-sponsored events, interns are exposed to many facets of 3M.
**About Our Consumer Business Group (CBG):**
At 3M, our Consumer Business provides innovative and high-quality products that enhance the daily lives of consumers around the world. Our portfolio includes a wide range of consumer-packaged products, from household essentials to personal care items, designed to meet the evolving needs of our customers. As an intern in this division, you will have the opportunity to work on projects that directly impact the development, marketing, and distribution of these products, gaining valuable experience in a dynamic and consumer-focused environment.
**The Impact You'll Make in this Role**
As an **Undergraduate Business Analyst Intern** , you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:
+ Researching, analyzing, and identifying key data-driven insights from internal and external data.
+ Leverage data storytelling techniques to effectively communicate insights and drive informed business decisions, understanding the critical role of data in driving operational and strategic initiatives.
+ Clearly articulating insights in the form of actionable recommendations that enable growth for strategic planning and operational execution by business leadership.
**Your Skills and Expertise**
To set you up for success in this role from day one, 3M is looking for candidates who must have the following qualifications:
+ Currently pursuing a bachelor's degree, or higher, from an accredited institution
Additional qualifications that could help you succeed even further in this role include:
+ Currently pursuing a bachelor's degree, or higher, in Business Analytics or Data Modeling from an accredited institution
+ Completed a minimum of junior year (6 semesters) by the start of the internship
+ Current cumulative GPA of 3.0 or higher on a 4.0 scale
+ Completion of two of the required classes in the major, minor, or concentration
+ Proficient with Microsoft Excel and PowerPoint.
+ Comfortable navigating complex data structures, and applying efficient data mining techniques
+ Developed statistical acumen and examples of applied analytics
+ Ability to solve through ambiguity, highly responsive and driven individual in a demanding work environment
+ Project management and requirements definition experience
+ Presentation delivery and clear/concise articulation of thoughts/information to tell a story through data
**Location** : This Role has on-site working model, with the employee working at least four (4) days a week in the office at 3M Center, located in Maplewood, MN. Maplewood, MN is primary location. However, potential for other locations across the US.
**3M provides eligible interns with a housing and transportation stipend in accordance with current policy.**
**Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).**
**Supporting Your Well-being**
3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
**Chat with Max**
For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers
**Resources for You**
For more details on what happens before, during and after the interview process, check out 3M.com/careers
All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.
Learn more about 3M's creative solutions to the world's problems at or on Instagram, Facebook, and LinkedIn @3M.
Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.
Pay & Benefits Overview: does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.
**Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.**
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Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.
Please access the linked document by clicking here ( , select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.
At 3M we apply science in collaborative ways to improve lives daily as our employees connect with customers all around the world. Learn more about 3M's creative solutions to global challenges at or on Twitter @3M or @3MNews.
3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.

**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.**
Need Help? ( you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility ( ?subject=Accommodation%20request)_
_(accommodation requests only; other inquiries won't receive a response)._
**Regular or Temporary:**
Regular
**Language Fluency:** English (Required)
**Work Shift:**
1st shift (United States of America)
**Please review the following job description:**
This is an office centric role requiring working in the office four days per week in one of the locations listed on the requisition.
Identifies business unit data critical business process and critical data elements in alignment with Enterprise Data Management and Governance established policies, standards, and procedures. Ensures data controls are implemented and maintained to effectively support the execution of business processes. Participates in domain working groups, best practices forums, and data management routines to stay informed of industry trends and support the accuracy and completeness of data through the supply chain.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Supports the definition and validation of business-critical processes and the associated critical data elements (CDEs) that support them.
2. Business Metadata Management:
a. Onboard new CDEs that are specific to corresponding Business Unit or Corporate Group - collaborate with Technical Data Stewards.
b. Propose new CDEs and Data Domains to Data Domain Working Group for approval - collaborate with Data Domain Working Group.
c. Review assigned CDEs and their business metadata on an established frequency basis - collaborate with Metadata Center of Excellence (COE).
d. Discover and execute CDE change requests - collaborate with Metadata COE; Technical Data Stewards.
e. Submit CDE change requests for approval to Data Domain Working Group - collaborate with Data Domain Working Group, Metadata COE, and Technical Data Stewards.
f. Perform business process and traceability mapping - collaborate with Business Unit / Corporate Group representatives, Metadata COE and Technical Data Stewards.
g. Review trusted source assignments - collaborate with Technical Data Stewards.
3. Data Quality:
a. Define Data Quality rules and standards for corresponding Business Unit or Corporate Group.
b. Collaborate and coordinate with Data Quality Lead and team, Data Quality Issues Management Group, and Data Domain Working Group to align Data Quality rules and standards for corresponding Business Unit or Corporate Group with enterprise-level Data Quality rules and standards - collaborate with Data Quality COE Lead and team, Data Quality Issues Management Group and Data Domain Working Group.
c. Partner with Technical Business Stewards to enroll and implement Data Quality rules for corresponding Business Unit or Corporate Group into appropriate systems- collaborate with Technical Business Stewards.
d. Monitor Data Quality activities, track data issues and risks, and develop associated mitigation strategies for corresponding Business Unit or Corporate Group.
e. Participate in Data Quality Issue Management Group and provide Corporate Group- or Business Unit-specific information - collaborate with Data Quality Issue Management Group.
f. As member of Data Quality Issue Management Group and/or Data Domain Working Group, escalate Data Quality issues and considerations as necessary to the Enterprise Data Governance Council - collaborate with Enterprise Data Governance Council.
g. Assist in resolving Data Quality Issues, either as part of Business Unit / Corporate Group or as part of the Data Quality Issue Management Group or as part of the Data Domain Working Group - collaborate with Data Quality Issue Management Group; Data Domain Working Group.
4. Enterprise Metadata Repository / Metadata Catalogue:
a. Onboard new CDEs' related business metadata - collaborate with Metadata COE.
b. Update central metadata repository with business metadata content (business terms, definitions, classifications, and business and Data Quality rules) - collaborate with Metadata COE and Technical Data Stewards.
c. Review CDEs' metadata on an established frequency basis - collaborate with Metadata COE.
d. Discover and execute CDE metadata update requests - collaborate with Metadata COE.
e. Get CDE metadata change requests approved with Data Domain Working Group - collaborate with Data Domain Working Group.
5. Data Privacy, Security, Retention and Archiving:
a. Define Data Privacy rules and align them with the Enterprise Privacy Policy in collaborate with Chief Privacy Officer.
b. Further responsible for defining archiving, retention, and data destruction requirements for CDEs for corresponding Business Unit or Corporate functions in collaboration with the CDAO and Chief Privacy Officer.
c. Monitor data security for data elements for corresponding Business Unit or Corporate Group.
d. Report or escalate data privacy issues to Data Privacy Group - collaborate with Chief Privacy Officer and team.
e. Review data requirements to enable compliance with Privacy Policy and other similar corporate policies and documents - collaborate with Chief Privacy Officer and team.
f. Enable the application of corporate strategy, policy, and ethics for all consumers of data from given Business Unit or Corporate Group.
g. Monitor data for alignment with national and regional regulations as well as with corporate ethical standards.
6. Data Sharing, Access Control and Data Transfer:
a. Define Data Privacy rules and align them with the Enterprise Privacy Policy in collaborate with Chief Privacy Officer
b. Further responsible for defining archiving, retention, and data destruction requirements for CDEs for corresponding Business Unit or Corporate functions in collaboration with the CDAO and Chief Privacy Officer.
c. Monitor data security for data elements for corresponding Business Unit or Corporate Group
d. Report or escalate data privacy issues to Data Privacy Group - collaborate with Chief Privacy Officer and team.
e. Review data requirements to enable compliance with Privacy Policy and other similar corporate policies and documents - collaborate with Chief Privacy Officer and team.
f. Enable the application of corporate strategy, policy, and ethics for all consumers of data from given Business Unit or Corporate Group.
g. Monitor data for alignment with national and regional regulations as well as with corporate ethical standards.
**QUALIFICATIONS**
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree or equivalent and two years of related experience or equivalent education and related training or experience
2. Solid understanding of principles, practices, theories, and/or methodologies associated with the data stewardship/management
3. Previous experience in planning and managing IT projects
**Preferred Qualifications:**
1. Three years of related experience
2. Banking or financial services experience
**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site ( Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
**_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._**
EEO is the Law ( Transparency Nondiscrimination Provision ( (

**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.**
Need Help? ( you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility ( ?subject=Accommodation%20request)_
_(accommodation requests only; other inquiries won't receive a response)._
**Regular or Temporary:**
Regular
**Language Fluency:** English (Required)
**Work Shift:**
1st shift (United States of America)
**Please review the following job description:**
This is an office centric role requiring working in the office four days per week in one of the locations listed on the requisition.
Identifies business unit data critical business process and critical data elements in alignment with Enterprise Data Management and Governance established policies, standards, and procedures. Ensures data controls are implemented and maintained to effectively support the execution of business processes. Participates in domain working groups, best practices forums, and data management routines to stay informed of industry trends and support the accuracy and completeness of data through the supply chain.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Supports the definition and validation of business-critical processes and the associated critical data elements (CDEs) that support them.
2. Business Metadata Management:
a. Onboard new CDEs that are specific to corresponding Business Unit or Corporate Group - collaborate with Technical Data Stewards.
b. Propose new CDEs and Data Domains to Data Domain Working Group for approval - collaborate with Data Domain Working Group.
c. Review assigned CDEs and their business metadata on an established frequency basis - collaborate with Metadata Center of Excellence (COE).
d. Discover and execute CDE change requests - collaborate with Metadata COE; Technical Data Stewards.
e. Submit CDE change requests for approval to Data Domain Working Group - collaborate with Data Domain Working Group, Metadata COE, and Technical Data Stewards.
f. Perform business process and traceability mapping - collaborate with Business Unit / Corporate Group representatives, Metadata COE and Technical Data Stewards.
g. Review trusted source assignments - collaborate with Technical Data Stewards.
3. Data Quality:
a. Define Data Quality rules and standards for corresponding Business Unit or Corporate Group.
b. Collaborate and coordinate with Data Quality Lead and team, Data Quality Issues Management Group, and Data Domain Working Group to align Data Quality rules and standards for corresponding Business Unit or Corporate Group with enterprise-level Data Quality rules and standards - collaborate with Data Quality COE Lead and team, Data Quality Issues Management Group and Data Domain Working Group.
c. Partner with Technical Business Stewards to enroll and implement Data Quality rules for corresponding Business Unit or Corporate Group into appropriate systems- collaborate with Technical Business Stewards.
d. Monitor Data Quality activities, track data issues and risks, and develop associated mitigation strategies for corresponding Business Unit or Corporate Group.
e. Participate in Data Quality Issue Management Group and provide Corporate Group- or Business Unit-specific information - collaborate with Data Quality Issue Management Group.
f. As member of Data Quality Issue Management Group and/or Data Domain Working Group, escalate Data Quality issues and considerations as necessary to the Enterprise Data Governance Council - collaborate with Enterprise Data Governance Council.
g. Assist in resolving Data Quality Issues, either as part of Business Unit / Corporate Group or as part of the Data Quality Issue Management Group or as part of the Data Domain Working Group - collaborate with Data Quality Issue Management Group; Data Domain Working Group.
4. Enterprise Metadata Repository / Metadata Catalogue:
a. Onboard new CDEs' related business metadata - collaborate with Metadata COE.
b. Update central metadata repository with business metadata content (business terms, definitions, classifications, and business and Data Quality rules) - collaborate with Metadata COE and Technical Data Stewards.
c. Review CDEs' metadata on an established frequency basis - collaborate with Metadata COE.
d. Discover and execute CDE metadata update requests - collaborate with Metadata COE.
e. Get CDE metadata change requests approved with Data Domain Working Group - collaborate with Data Domain Working Group.
5. Data Privacy, Security, Retention and Archiving:
a. Define Data Privacy rules and align them with the Enterprise Privacy Policy in collaborate with Chief Privacy Officer.
b. Further responsible for defining archiving, retention, and data destruction requirements for CDEs for corresponding Business Unit or Corporate functions in collaboration with the CDAO and Chief Privacy Officer.
c. Monitor data security for data elements for corresponding Business Unit or Corporate Group.
d. Report or escalate data privacy issues to Data Privacy Group - collaborate with Chief Privacy Officer and team.
e. Review data requirements to enable compliance with Privacy Policy and other similar corporate policies and documents - collaborate with Chief Privacy Officer and team.
f. Enable the application of corporate strategy, policy, and ethics for all consumers of data from given Business Unit or Corporate Group.
g. Monitor data for alignment with national and regional regulations as well as with corporate ethical standards.
6. Data Sharing, Access Control and Data Transfer:
a. Define Data Privacy rules and align them with the Enterprise Privacy Policy in collaborate with Chief Privacy Officer
b. Further responsible for defining archiving, retention, and data destruction requirements for CDEs for corresponding Business Unit or Corporate functions in collaboration with the CDAO and Chief Privacy Officer.
c. Monitor data security for data elements for corresponding Business Unit or Corporate Group
d. Report or escalate data privacy issues to Data Privacy Group - collaborate with Chief Privacy Officer and team.
e. Review data requirements to enable compliance with Privacy Policy and other similar corporate policies and documents - collaborate with Chief Privacy Officer and team.
f. Enable the application of corporate strategy, policy, and ethics for all consumers of data from given Business Unit or Corporate Group.
g. Monitor data for alignment with national and regional regulations as well as with corporate ethical standards.
**QUALIFICATIONS**
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree or equivalent and two years of related experience or equivalent education and related training or experience
2. Solid understanding of principles, practices, theories, and/or methodologies associated with the data stewardship/management
3. Previous experience in planning and managing IT projects
**Preferred Qualifications:**
1. Three years of related experience
2. Banking or financial services experience
**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site ( Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
**_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._**
EEO is the Law ( Transparency Nondiscrimination Provision ( (

**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.**
Need Help? ( you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility ( ?subject=Accommodation%20request)_
_(accommodation requests only; other inquiries won't receive a response)._
**Regular or Temporary:**
Regular
**Language Fluency:** English (Required)
**Work Shift:**
1st shift (United States of America)
**Please review the following job description:**
This is an office centric role requiring working in the office four days per week in one of the locations listed on the requisition.
Identifies business unit data critical business process and critical data elements in alignment with Enterprise Data Management and Governance established policies, standards, and procedures. Ensures data controls are implemented and maintained to effectively support the execution of business processes. Participates in domain working groups, best practices forums, and data management routines to stay informed of industry trends and support the accuracy and completeness of data through the supply chain.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Supports the definition and validation of business-critical processes and the associated critical data elements (CDEs) that support them.
2. Business Metadata Management:
a. Onboard new CDEs that are specific to corresponding Business Unit or Corporate Group - collaborate with Technical Data Stewards.
b. Propose new CDEs and Data Domains to Data Domain Working Group for approval - collaborate with Data Domain Working Group.
c. Review assigned CDEs and their business metadata on an established frequency basis - collaborate with Metadata Center of Excellence (COE).
d. Discover and execute CDE change requests - collaborate with Metadata COE; Technical Data Stewards.
e. Submit CDE change requests for approval to Data Domain Working Group - collaborate with Data Domain Working Group, Metadata COE, and Technical Data Stewards.
f. Perform business process and traceability mapping - collaborate with Business Unit / Corporate Group representatives, Metadata COE and Technical Data Stewards.
g. Review trusted source assignments - collaborate with Technical Data Stewards.
3. Data Quality:
a. Define Data Quality rules and standards for corresponding Business Unit or Corporate Group.
b. Collaborate and coordinate with Data Quality Lead and team, Data Quality Issues Management Group, and Data Domain Working Group to align Data Quality rules and standards for corresponding Business Unit or Corporate Group with enterprise-level Data Quality rules and standards - collaborate with Data Quality COE Lead and team, Data Quality Issues Management Group and Data Domain Working Group.
c. Partner with Technical Business Stewards to enroll and implement Data Quality rules for corresponding Business Unit or Corporate Group into appropriate systems- collaborate with Technical Business Stewards.
d. Monitor Data Quality activities, track data issues and risks, and develop associated mitigation strategies for corresponding Business Unit or Corporate Group.
e. Participate in Data Quality Issue Management Group and provide Corporate Group- or Business Unit-specific information - collaborate with Data Quality Issue Management Group.
f. As member of Data Quality Issue Management Group and/or Data Domain Working Group, escalate Data Quality issues and considerations as necessary to the Enterprise Data Governance Council - collaborate with Enterprise Data Governance Council.
g. Assist in resolving Data Quality Issues, either as part of Business Unit / Corporate Group or as part of the Data Quality Issue Management Group or as part of the Data Domain Working Group - collaborate with Data Quality Issue Management Group; Data Domain Working Group.
4. Enterprise Metadata Repository / Metadata Catalogue:
a. Onboard new CDEs' related business metadata - collaborate with Metadata COE.
b. Update central metadata repository with business metadata content (business terms, definitions, classifications, and business and Data Quality rules) - collaborate with Metadata COE and Technical Data Stewards.
c. Review CDEs' metadata on an established frequency basis - collaborate with Metadata COE.
d. Discover and execute CDE metadata update requests - collaborate with Metadata COE.
e. Get CDE metadata change requests approved with Data Domain Working Group - collaborate with Data Domain Working Group.
5. Data Privacy, Security, Retention and Archiving:
a. Define Data Privacy rules and align them with the Enterprise Privacy Policy in collaborate with Chief Privacy Officer.
b. Further responsible for defining archiving, retention, and data destruction requirements for CDEs for corresponding Business Unit or Corporate functions in collaboration with the CDAO and Chief Privacy Officer.
c. Monitor data security for data elements for corresponding Business Unit or Corporate Group.
d. Report or escalate data privacy issues to Data Privacy Group - collaborate with Chief Privacy Officer and team.
e. Review data requirements to enable compliance with Privacy Policy and other similar corporate policies and documents - collaborate with Chief Privacy Officer and team.
f. Enable the application of corporate strategy, policy, and ethics for all consumers of data from given Business Unit or Corporate Group.
g. Monitor data for alignment with national and regional regulations as well as with corporate ethical standards.
6. Data Sharing, Access Control and Data Transfer:
a. Define Data Privacy rules and align them with the Enterprise Privacy Policy in collaborate with Chief Privacy Officer
b. Further responsible for defining archiving, retention, and data destruction requirements for CDEs for corresponding Business Unit or Corporate functions in collaboration with the CDAO and Chief Privacy Officer.
c. Monitor data security for data elements for corresponding Business Unit or Corporate Group
d. Report or escalate data privacy issues to Data Privacy Group - collaborate with Chief Privacy Officer and team.
e. Review data requirements to enable compliance with Privacy Policy and other similar corporate policies and documents - collaborate with Chief Privacy Officer and team.
f. Enable the application of corporate strategy, policy, and ethics for all consumers of data from given Business Unit or Corporate Group.
g. Monitor data for alignment with national and regional regulations as well as with corporate ethical standards.
**QUALIFICATIONS**
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree or equivalent and two years of related experience or equivalent education and related training or experience
2. Solid understanding of principles, practices, theories, and/or methodologies associated with the data stewardship/management
3. Previous experience in planning and managing IT projects
**Preferred Qualifications:**
1. Three years of related experience
2. Banking or financial services experience
**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site ( Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
**_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._**
EEO is the Law ( Transparency Nondiscrimination Provision ( (

_This position is based in Buffalo, NY. Relocation will be provided._
**Overview**
M&T Bank is seeking a Chief Information Officer for Consumer and Business Banking responsible for deep expertise in: consumer and business banking technologies, driving technology strategy, digital transformation, change management and risk & regulatory governance to ensure scalable growth, modernization and operational excellence across these domains.
**Responsibilities include**
+ Define and execute the technology strategy for Consumer and Business Banking in alignment with the bank's broader digital transformation objectives
+ Work with senior management in and outside of Technology to support the delivery of complex technology projects and activities
+ Lead large scale digital transformation initiatives, including core platform, modernization, cloud migration, and automation efforts
+ Oversee existing applications and implement scalable technologies to maintain and enhance Consumer and Business Banking ecosystem
+ Champion, Agile and DevOps practices, enhancing delivery, speed, and operational resiliency
+ Ensure regulatory compliance and security across all consumer and business banking platforms
+ Manage a team of engineering directors and senior managers; total staff ~200 FTE
+ Build a culture of innovation, accountability, collaboration, and continuous growth & development
+ Partner closely with risk, compliance, operations, and data teams to ensure alignment with regulatory requirements and enterprise standards
+ Manage strategic relationships with vendors and professional organizations to remain current on industry trends and best practices for supported systems and businesses
+ Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations
+ Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management
+ Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
+ Complete other related duties as assigned
**Minimum Experience Required**
+ Minimum of Associates' degree and 15 years' proven and progressive technology, management and/or large program leadership experience, or in lieu of a degree, a combined minimum of 17 years' higher education and/or work experience, including a minimum of 15 years' technology, management and/or large program leadership experience
+ Minimum of 6 years' managerial experience
+ Strong background in consumer banking technology, mortgage technology and/or business banking technology
+ Expertise with legacy core banking systems as well as modern digital platforms, API and cloud native architectureFamiliarity with regulatory and compliance frameworks
+ Prior experience working on multiple projects of a complex nature
+ Proven track record of leading enterprise transformation, and change initiatives.
+ Prior experience encouraging team work and serving as role model when leading and directing others
+ Experience understanding technical, business and operational impacts of a project or problem
+ Experience leading large numbers of employees (200+) on multiple teams often in different geographic locations and time zones
+ Expertise in presenting to senior management
**Preferred Experience**
+ Prior experience as a CIO, CTO or divisional tech executive within a large financial institution
+ Experience leading cross, functional teams, and and vendor partner ecosystems
+ Master's degree
_#CIO; #executive; #leadership; #technology; #consumer; #mortgage; #businessbanking; #transformation; #changemanagement; #regulatory; #LI-JB3_
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $157,495.91 - $292,492.42 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.