12,403 C Spire jobs in the United States
barista - Store# 68195, GENEVA, SPIRE CIRCLE
Posted 4 days ago
Job Viewed
Job Description
At Starbucks, it's all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks "partners." Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team!
As a Starbucks **barista** , you'll create the _Starbucks Experience_ for our customers through excellent service and expertly-crafted products. You'll be in an energetic store environment where you'll have the ability to master your food & beverage craft, work alongside friends and meet new people every day. A cup of coffee and smile can go a long way, and we believe our baristas have the power to be the best moment in each customer's day.
**You'd make a great barista if you:**
+ Consider yourself a "people person," and enjoy meeting others.
+ Love working as a team and appreciate the chance to collaborate.
+ Understand how to create a great customer service experience.
+ Have a focus on quality and take pride in your work.
+ Are open to learning new things (especially the latest beverage recipe!)
+ Are comfortable with responsibilities like cash-handling and store safety.
+ Can keep cool and calm in a fast-paced, energetic work environment.
+ Can maintain a clean and organized workspace.
+ Have excellent communications skills.
From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our _Starbucks College Achievement Plan_ , health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, _Bean Stock_ . What's more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.
Benefit Information ( of Experience**
+ No previous experience required
**Basic Qualifications**
+ Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
+ Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
+ Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
+ Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
+ Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
+ Available to perform many different tasks within the store during each shift
**Required Knowledge, Skills and Abilities**
+ Ability to learn quickly
+ Ability to understand and carry out oral and written instructions and request clarification when needed
+ Strong interpersonal skills
+ Ability to work as part of a team
+ Ability to build relationships
_As a Starbucks_ _partner_ _, you (and your family) will have access to medical, dental, vision,_ _basic_ _and supplemental_ _life insurance_ _, and_ _other voluntary insurance benefits_ _._ _Partners have access to_ _short_ _-_ _term and long_ _-_ _term disability,_ _paid parental leave,_ _f_ _amily_ _e_ _xpansion_ _r_ _eimbursement,_ _paid vacation_ _that_ _accrue_ _s starting_ _at .01961 hours based on a_ _40 hour_ _week up to_ _40 hours_ _annually (_ _64 hours_ _in California)_ _after an introductory period_ _,_ _sick time (_ _accrued at_ _1 hour for every_ _25 or 30 hours worked_ _,_ _depending on work location_ _),_ _and_ _additional pay_ _if working_ _on_ _one of_ _eight_ _observed_ _holidays_ _._ _Starbucks also offers_ _eligible partners_ _participation in a_ _401(k)-retirement_ _plan_ _with employer match_ _,_ _a_ _discounted company stock_ _program_ _(S.I.P.), Starbucks equity program_ _(_ _Bean Stock_ _)_ _,_ _incentivized_ _emergency savings,_ _and_ _financial well-being tools_ _._ _Additionally, Starbucks offers_ _100%_ _upfront_ _tuition_ _coverage_ _for a first-time bachelor's degree through Arizona_ _State University's online program_ _via_ _the_ _Starbucks College Achievement Plan_ _, student loan management resources_ _,_ _and access to other educational_ _opportunities_ _._ _You will also have access to backup care_ _and_ _DACA reimbursement._ _Starbucks will_ _comply with_ _any applicable state and local laws_ _regarding_ _employee leave benefits, including, but not limited to providing time off_ _pursuant to_ _the Colorado Healthy Families and Workplaces Act,_ _in accordance with_ _its_ _plans and_ _policies._ _This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative._
_For_ _additional_ _information regarding partner_ _perks_ _and more_ _detailed_ _information_ _regarding_ _benefits, go to_ _starbucksbenefits.com_ _._
_At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate._
_Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances._
_Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at_ _or 1 ._
shift supervisor - Store# 68195, GENEVA, SPIRE CIRCLE
Posted 4 days ago
Job Viewed
Job Description
At Starbucks, it's all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks "partners." Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team!
As a Starbucks **shift supervisor** , you'll be a role model of the store operations standards that define our _Starbucks Experience._ You'll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products. You'll be in an energetic store environment where you'll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike.
**You'd make a great shift supervisor if you:**
+ Take initiative and act as a role model to others.
+ Enjoy working as a team and motivating others.
+ Understand how to create a great customer service experience.
+ Have a focus on quality and take pride in your work.
+ Are confident in leading, deploying, and guiding others.
+ Are open to learning new things (especially the latest beverage recipe!)
+ Are experienced with responsibilities like cash-handling and store safety.
+ Can keep cool and calm in a fast-paced, energetic work environment.
+ Have excellent communications skills.
From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our _Starbucks College Achievement Plan_ , health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, _Bean Stock_ . What's more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.
Benefit Information ( of Experience**
+ Customer service experience in a retail or restaurant environment - 1 year
**Basic Qualifications**
+ Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
+ Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
+ Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations
+ Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
+ Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
+ At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
**Knowledge, Skills and Abilities**
+ Ability to direct the work of others
+ Ability to learn quickly
+ Effective oral communication skills
+ Knowledge of the retail environment
+ Strong interpersonal skills
+ Ability to work as part of a team
+ Ability to build relationships
_As a Starbucks_ _partner_ _, you (and your family) will have access to medical, dental, vision,_ _basic_ _and supplemental_ _life insurance_ _, and_ _other voluntary insurance benefits_ _._ _Partners have access to_ _short_ _-_ _term and long_ _-_ _term disability,_ _paid parental leave,_ _f_ _amily_ _e_ _xpansion_ _r_ _eimbursement,_ _paid vacation_ _that_ _accrue_ _s starting_ _at .01961 hours based on a_ _40 hour_ _week up to_ _40 hours_ _annually (_ _64 hours_ _in California)_ _after an introductory period_ _,_ _sick time (_ _accrued at_ _1 hour for every_ _25 or 30 hours worked_ _,_ _depending on work location_ _),_ _and_ _additional pay_ _if working_ _on_ _one of_ _eight_ _observed_ _holidays_ _._ _Starbucks also offers_ _eligible partners_ _participation in a_ _401(k)-retirement_ _plan_ _with employer match_ _,_ _a_ _discounted company stock_ _program_ _(S.I.P.), Starbucks equity program_ _(_ _Bean Stock_ _)_ _,_ _incentivized_ _emergency savings,_ _and_ _financial well-being tools_ _._ _Additionally, Starbucks offers_ _100%_ _upfront_ _tuition_ _coverage_ _for a first-time bachelor's degree through Arizona_ _State University's online program_ _via_ _the_ _Starbucks College Achievement Plan_ _, student loan management resources_ _,_ _and access to other educational_ _opportunities_ _._ _You will also have access to backup care_ _and_ _DACA reimbursement._ _Starbucks will_ _comply with_ _any applicable state and local laws_ _regarding_ _employee leave benefits, including, but not limited to providing time off_ _pursuant to_ _the Colorado Healthy Families and Workplaces Act,_ _in accordance with_ _its_ _plans and_ _policies._ _This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative._
_For_ _additional_ _information regarding partner_ _perks_ _and more_ _detailed_ _information_ _regarding_ _benefits, go to_ _starbucksbenefits.com_ _._
_At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate._
_Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances._
_Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at_ _or 1 ._
Remote Head of BD & Partnerships - Spire Labs (San Francisco)
Posted 13 days ago
Job Viewed
Job Description
Spire Labs is building Based Stack that enables people to spin up app-specific L2s as Based Rollups.
The Spire team is distributed globally. We are passionate about building better infrastructure and supported by leading investors in crypto space.
As the Head of BD / Partnerships , you will lead and execute the strategy to drive the adoption of Based Stack, forming key relationships with app(chain) developers, protocols, and projects across the ecosystem.
Responsibilities
- Drive partnerships with app(chain) developers, protocols, and projects to grow Spires users and expand Based Stack adoption.
- Develop and execute content strategies, fostering engagement with developers and technical communities.
- Represent Spire Labs at industry events, both virtual and in-person, to build the brand and communicate our vision.
Requirements
- Deeply crypto-native, with a genuine passion for blockchain and decentralization.
- Strong understanding of rollups, L2s, and the technical landscape around Ethereum.
- Ability to cultivate partnerships and understand developer needs in the crypto space.
Nice to have
- Experience creating/posting memes.
- Regularly listening to crypto podcasts (10+ hours/month).
- A technical background or familiarity with rollups/infrastructure.
- A solid X(Twitter) presence, with a track record of engaging or technical content.
Benefits
- Unlimited vacation policy
- Fully remote with flexible hours
- Competitive salary + equity package
- Regular team off-sites to international locations
- Work alongside the brightest minds in the crypto space
- Top-tier health, dental, and vision coverage for US employees
- We play to win
- We work with authenticity
- We do what excites us the most
- We iterate rather than seek perfection
- We focus on the long-term goal that compounds
Remote Founding Smart Contract/ Protocol Engineer - Spire Labs (San Francisco)
Posted 13 days ago
Job Viewed
Job Description
As the Smart Contract Engineer, you will build a Preconfirmation Registry and smart contracts of Based Appchain Framework with team.
Responsibilities
- Implementation of Rollup smart contracts in Solidity
- Take engineering projects from design to production while working with our developers to manage realistic roadmaps
- You may have the opportunity to participate and talk in an event, conference or podcast
Requirements
- Enthusiasm for the modular and rollup ecosystem
- Proficiency with Solidity and/or Rust and competent with VMs.
- Experience shipping and taking engineering projects to production
Nice to have
- A deep understanding of fraud proofs and other rollup details
- Familiarity with the AggLayer, Espresso, and other modular products.
- A deep understanding of shared sequencing
- Understanding of ZK and DA
Benefits
- Unlimited vacation policy
- Fully remote with flexible hours
- Competitive salary + equity package
- Regular team off-sites to international locations
- Work alongside the brightest minds in the crypto space
- Top-tier health, dental, and vision coverage for US employees
- We play to win
- We work with authenticity
- We do what excites us the most
- We iterate rather than seek perfection
- We focus on the long-term goal that compounds
Technical Support
Posted today
Job Viewed
Job Description
We are seeking a highly motivated and technically skilled Technical Support Specialist to join our Aerospace and Defense team. This role serves as a critical bridge between our organization and engineering/product teams, providing technical expertise and solutions that help drive customer success and revenue growth. The ideal candidate will have a strong background in aerospace and defense technologies, excellent communication skills, and the ability to translate complex technical concepts into clear and compelling support.
Our Team
You will be part of a dynamic Aerospace and Defense division focused on delivering innovative solutions to our customers in highly regulated and technical markets. Our team thrives on collaboration, technical excellence, and a deep understanding of industry needs.
What You Will Do
- Collaborate closely with internal teams to understand and address customer requirements with tailored aerospace and defense product solutions.
- Serve as the primary technical contact for customers, providing expert guidance, conducting product demonstrations, and preparing technical proposals.
- Partner with engineering, product management, and R&D to develop customized solutions compliant with aerospace regulations and customer specifications.
- Assist in creating clear, accurate technical documentation, proposals, and bid responses that meet industry standards.
- Deliver ongoing technical training and product updates to sales and marketing teams to enhance their capabilities.
- Monitor industry trends, competitor activities, and regulatory changes to inform the team and support strategic decisions.
- Provide technical support post-sale, coordinating with customer support and engineering to resolve issues and maintain customer satisfaction.
- Support onboarding efforts by guiding new clients through technical setup and configuration processes.
- Bachelor's degree in Engineering, Aerospace, Mechanical, Electrical, or related technical field.
- Experience in technical support or application engineering within aerospace, defense, or related high-technology industries.
- Strong understanding of aerospace and defense systems, regulations (e.g., ITAR, EAR), and industry standards.
- Excellent verbal and written communication skills, capable of conveying complex technical information to diverse audiences.
- Proficient in CRM software, Microsoft Office Suite, and technical drawing/diagram tools.
- Experience with RF, avionics, propulsion, or other aerospace-specific technologies.
- Basic understanding of the Connector and Harness MFG processes
- Familiarity with government contracting and procurement processes.
- Certifications related to aerospace systems or sales engineering.
- Ability and willingness to travel occasionally to customer sites and industry events.
- Demonstrated ability to work collaboratively in fast-paced, cross-functional teams.
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
As a leader in aerospace and defense electronics, AirBorn, a Molex company, is a leader committed to engineering and manufacturing excellence.
With a legacy of over six decades, we take pride in our team of passionate and skilled professionals who play a pivotal role in developing and manufacturing mission-critical products. Our cutting-edge solutions are not only found on Mars, in fighter jets, submarines, and in the far reaches of space. We understand the mission critical environments in which our products operate, and our commitment to excellence drives us to ensure their unwavering reliability. Whether you are a seasoned industry expert or have fresh talent seeking to soar in your career, we invite you to embark on a journey of creativity, growth, and achievement with us.
Discover how your talents can take flight and make an impactful contribution to our mission-critical endeavors at AirBorn!
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here , aquí , or tu ).
Technical Support
Posted 1 day ago
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Job Description
Description
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Technical Support
Contract: Allen, Texas, US
Salary Range: 18.00 - 22.00 | Per Hour
Job Code: 364246
End Date: 2025-09-04
Days Left: 11 days, 3 hours left
Apply
To discuss more about this job opportunity, please reach out to Deepak Arya (LinkedIn URL - email your updated resume at Email - Thank you!
Pay rate: $18 - $22/hr.
Industry: Telecommunication
Duties and Responsibilities:
- With remote access to customer systems, Install or troubleshoot the company's proprietary Software, identify the problematic root cause on hardware equipment such as laptops, servers, and IP cameras.
- Provide courteous and knowledgeable troubleshooting support over the phone and via email.
- Ensure timely and accurate set up of all systems.
- Phone Support during regular business hours and on-call availability during off hours.
- Monitor Chat sessions to assist other team members.
- Test systems to ensure they are working correctly.
- May be required to adjust systems, including software or hardware, to make equipment functional depending upon the environment.
- Follow the department process, procedure, and metrics for a technical support II technician
- Maintain a log of customers issues, interactions, and troubleshooting steps in the department ticketing system
- Train customers on use of systems including software, hardware and installation.
- Multi-task and have excellent time management skills
- Understand the severity of an issue and escalate issues efficiently and appropriately.
- Demonstrated strong work ethic
- High School Diploma or equivalent and 2+ years of Technical
- Troubleshooting experience and/or 2+ years of customer service experience
- Must be able to obtain background clearance as required by government customers
- 2+ years of Networking Experience Preferred
- 2+ years of customer service experience Preferred
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
Job Requirement
- Hardware Maintenance
- Troubleshooting
- Network Diagnostics
- Root Cause Analysis
- Network Experience
- Recruiter
- Phone
- Deepak Arya
Apply Now
Technical Support
Posted 2 days ago
Job Viewed
Job Description
***NEED TO HAVE CCTV SUPPORT EXPERIENCE**
*Description*
Company is currently seeking a qualified Technical Support Associate I to help contribute to our ongoing success and growth.
The Technical Support Associate I is responsible for supporting all Company field-based activities including providing support to our vendor partner technicians which requires troubleshooting and issue resolution. This position is designated to provide third level support for selected Company projects. This position also involves data entry for status and reporting information.
*Specific Duties and Responsibilities:*
Project Support Activities including developing a thorough understanding of the project's Statement of Work (SOW); collecting required project data and information; providing advanced technical support to ongoing field service activities; working directly with field teams to troubleshoot and resolve site specific technical situations; escalating issues to assigned resources as needed; and value selling of company products/services.
Positive Communication including utilizing company's systems and tools to effectively communicate status of project activities; maintaining positive and effective working relationships with company's network of vendor partners; participating in internal project meetings; maintaining positive working relationships with internal departments including providing overall feedback to the project management teams; and making recommendations for continued process improvement.
*Skills*
Technical support, Customer service, Troubleshooting, Active directory, LAN/WAN, CCTV, Low Voltage
*Top Skills Details*
Technical support, Customer service, Troubleshooting, Active directory, LAN/WAN, CCTV, Low Voltage
*Additional Skills & Qualifications*
Qualifications and Experience Required:
*Bachelor's degree or equivalent related experience
*Strongly prefer relevant technical certification(s)
*Minimum 3 to 5 years relevant technical experience
*Overall experience working in LAN / WAN environments
*Prefer prior experience or familiarity with ERP software applications
*Experience involving low voltage services (physical layer, equipment installation and high voltage electrical services)
*Proven technical troubleshooting skills
*Proficiency in the Microsoft Suite tools
*Excellent communication and customer service skills
*Ability to listen and accurately track and collect information
*Enthusiastic with exceptional organizational skills
*Experience with SharePoint a definite plus
*Any relevant certifications a definite plus
*Experience Level*
Entry Level
*Pay and Benefits*
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully remote position.
*Application Deadline*
This position is anticipated to close on Aug 29, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Technical Support
Posted 2 days ago
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Job Description
Technical Support
BCforward is currently seeking highly motivated Technical Support in Alpharetta, GA
Position Title: Technical Support
Location: Alpharetta, GA
Anticipated Start Date: Tentative start Date 09/02/2025
Please note this is the target date and is subject to change. BCForward will send official notice ahead of a confirmed start date.
Expected Duration: 2+ Months with possibilities for extension
Job Type: Contract: 40 hrs/week
Pay Range: $35 to $37.35/hr on W2
Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).
Responsibilities
Key Responsibilities
* Active Remote Resolution:
Deliver end-to-end technical support using remote diagnostic tools.
Resolve 75%+ of cases remotely and help shape a "Shift Left" model through knowledge transfer and automation.
* Deep Technical Analysis & RCA:
Conduct detailed remote Root Cause Analysis to identify recurring patterns and drive continuous product and process improvement. Contribute RCA outcomes to the broader technical knowledge base.
* Customer Engagement & Success:
Lead strategic engagements with customers remotely to understand pain points, align on resolution strategies, and define success metrics. Establish long-term trust and position yourself as a proactive partner, not just a troubleshooter.
* Cross-Functional Collaboration:
Act as a bridge between customers, Field Engineers (FSE), delivery teams, and parts approval teams. Ensure diagnostic accuracy and quality handover for field visits.
* Remote Enablement & Shift Left Execution:
Share learnings, participate in technical debriefs, and develop knowledge articles and training to enable remote resolution and self-service adoption by customers and peers.
* Escalation Management & Ownership:
Take full ownership of complex support cases. Set priorities, manage escalations professionally, and ensure timely and effective case progression.
* After-Hours On-Call Support:
Participate in monthly on-call rotation to support customers across global time zones (24x7 / 18x6 coverage), ensuring business continuity for critical operations.
___
Desired Skills & Experience
* Customer-Centric Attitude:
Demonstrated commitment to delivering excellent service experiences and solving problems with empathy and urgency.
* Remote Support Agility:
Proven ability to diagnose and resolve complex technical problems using remote tools and data insights, minimizing the need for dispatch.
* Communication & Documentation:
Strong written and verbal communication skills. Ability to produce clear, concise technical documentation and guide customers effectively.
* Team Collaboration:
Demonstrates "One Team - One Goal" mindset. Works well in a matrixed environment with cross-regional, cross-functional teams.
* Initiative & Innovation:
Brings forward ideas to enhance remote resolution, improve efficiency, and influence product or process evolution. Actively contributes to strategic improvement projects.
___
Minimum Qualifications
* Required: High School Diploma or equivalent
* Preferred: College Degree in a technical field
* Experience:
o Minimum 3 years in customer-facing technical support (remote or onsite)
o Highly Preferred: Experience with HP Indigo as press operator or field technician
o Familiarity with remote diagnostic tools, knowledge management systems, and case management platforms (e.g., ServiceNow)
Keywords: Experience with HP Indigo as press operator or field technician
Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
About BCforward:
Founded in 1998 on the idea that industry leaders needed professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled
BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.
Interested candidates please send resume in Word format Please reference job code 243173 when responding to this ad.
Technical Support
Posted 3 days ago
Job Viewed
Job Description
*Description*
IT Service Operations IT Support Partner will provide tier 2+ IT partnership for internal employees implementing, maintaining, and enhancing IT infrastructure. This includes providing technical support, ensuring world-class customer satisfaction, adherence to company policies and enforcing company standards.
Through utilizing best practices and our ServiceNow platform this position focuses on technologies support and deployment computers, tablets, mobile devices, printers, applications, and handheld scanners. This includes asset management for hardware devices. This role will also participate in IT related projects at their new site on campus HQ termed Factory of the Future. This site is home to engineering, robotics and IoT Test environments and the ITSP will be responsible for being the first point of contact for this site. This site will also be used for Town Halls / large meetings where this person will be responsible for AV Infrastructure in addition to the IT. This role will also support an R&D production environment where they will need to support Manufacturing specific IT Hardware and Software.
Support will be provided as during normal business hours, as well as occasional after-hours support.
*Skills*
Technical support, Support
*Top Skills Details*
Technical support,Support
*Additional Skills & Qualifications*
Contract to hire for the right candidate who performs well for at least 6 months on contract.
*Experience Level*
Expert Level
*Pay and Benefits*
The pay range for this position is $25.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Davidson,NC.
*Application Deadline*
This position is anticipated to close on Aug 25, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Technical Support
Posted 3 days ago
Job Viewed
Job Description
We are seeking a highly motivated and technically skilled Technical Support Specialist to join our Aerospace and Defense team. This role serves as a critical bridge between our organization and engineering/product teams, providing technical expertise and solutions that help drive customer success and revenue growth. The ideal candidate will have a strong background in aerospace and defense technologies, excellent communication skills, and the ability to translate complex technical concepts into clear and compelling support.
Our Team
You will be part of a dynamic Aerospace and Defense division focused on delivering innovative solutions to our customers in highly regulated and technical markets. Our team thrives on collaboration, technical excellence, and a deep understanding of industry needs.
What You Will Do
- Collaborate closely with internal teams to understand and address customer requirements with tailored aerospace and defense product solutions.
- Serve as the primary technical contact for customers, providing expert guidance, conducting product demonstrations, and preparing technical proposals.
- Partner with engineering, product management, and R&D to develop customized solutions compliant with aerospace regulations and customer specifications.
- Assist in creating clear, accurate technical documentation, proposals, and bid responses that meet industry standards.
- Deliver ongoing technical training and product updates to sales and marketing teams to enhance their capabilities.
- Monitor industry trends, competitor activities, and regulatory changes to inform the team and support strategic decisions.
- Provide technical support post-sale, coordinating with customer support and engineering to resolve issues and maintain customer satisfaction.
- Support onboarding efforts by guiding new clients through technical setup and configuration processes.
- Bachelor's degree in Engineering, Aerospace, Mechanical, Electrical, or related technical field.
- Experience in technical support or application engineering within aerospace, defense, or related high-technology industries.
- Strong understanding of aerospace and defense systems, regulations (e.g., ITAR, EAR), and industry standards.
- Excellent verbal and written communication skills, capable of conveying complex technical information to diverse audiences.
- Proficient in CRM software, Microsoft Office Suite, and technical drawing/diagram tools.
- Experience with RF, avionics, propulsion, or other aerospace-specific technologies.
- Basic understanding of the Connector and Harness MFG processes
- Familiarity with government contracting and procurement processes.
- Certifications related to aerospace systems or sales engineering.
- Ability and willingness to travel occasionally to customer sites and industry events.
- Demonstrated ability to work collaboratively in fast-paced, cross-functional teams.
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
As a leader in aerospace and defense electronics, AirBorn, a Molex company, is a leader committed to engineering and manufacturing excellence.
With a legacy of over six decades, we take pride in our team of passionate and skilled professionals who play a pivotal role in developing and manufacturing mission-critical products. Our cutting-edge solutions are not only found on Mars, in fighter jets, submarines, and in the far reaches of space. We understand the mission critical environments in which our products operate, and our commitment to excellence drives us to ensure their unwavering reliability. Whether you are a seasoned industry expert or have fresh talent seeking to soar in your career, we invite you to embark on a journey of creativity, growth, and achievement with us.
Discover how your talents can take flight and make an impactful contribution to our mission-critical endeavors at AirBorn!
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here , aquí , or tu ).