81,684 Call Center Agents jobs in the United States
Customer Service/Call Center Agents
Posted today
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**Location:** Itasca, IL
**Pay:** $18/hour
**Start Date:** October 20, 2025
**Afternoon Shift (1pm-9pm)**
+ Monday/Wednesday/Thursday/Friday/Saturday
+ Monday/Wednesday/Thursday/Friday/Sunday
**Morning Shift (8am-4:30pm)**
+ Monday/Wednesday/Thursday/Friday/Saturday
+ Monday/Wednesday/Thursday/Friday/Sunday
**Why You'll Love This Role**
Are you passionate about helping others and solving problems? Join a team where your voice truly matters. Our client, a leader in customer service solutions, is hiring **entry-level Call Center Agents** to support customers during roadside emergencies, insurance claims, and more.
This is more than just a job-it's a chance to make a real impact, grow professionally, and work in a supportive, wellness-focused environment.
**What You'll Do**
+ Assist customers with roadside emergencies, repair approvals, and insurance claims
+ Manage rental requests and trip interruption inquiries
+ Use internal systems to move service requests forward
+ Deliver clear, empathetic, and effective support-every call, every time
**What You Bring**
A passion for helping people
Strong communication and problem-solving skills
Comfort using multiple systems and applications
Flexibility to work weekends
**Perks & Benefits**
Supportive team environment
Paid training and career development
️ Wellness-focused office with massage chairs and relaxation spaces
Diverse customer interactions-no two days are the same
**Hear From the Team**
"I started here with no call center experience. Within a year, I was promoted to team lead." - Jasmine
"Helping someone stranded on the road and hearing their relief-that's why I love this job." - Carlos
**Ready to Make a Difference?**
Apply today and become the calm in someone's storm. Your career in customer service starts here!
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
Bilingual (Spanish) Call Center Agents
Posted 15 days ago
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**Job Summary:**
+ Must be able to work M-F shift ranging between 6:00am - 9:00pm CT
+ Agents, on behalf of Customer, will be recruited, hired, and trained to handle inbound and outbound Customer contacts. English and Spanish languages will be supported. Agents must be located in the United States.
**Essential Job Functions** :
+ Answers telephones and responds to basic customer questions using established methods provided in training. Forwards call to appropriate personnel.
+ Records call on account history record with results of the inquiry; initiates required confirmation.
+ Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision.
**Basic Qualifications** :
+ High school diploma or G.E.D.
+ 1 or more years of customer service or other telephone experience
+ Experience working with organizational functions and personnel
+ Experience working with fax machines, computer software, and telephone technology
+ Experience working with and skilled in the use of help desk software
**Other Qualifications** :
+ Basic business and analytical problem solving skills
+ Basic communication skills
+ Ability to follow oral and written directions
**Work Environment:**
+ Office environment
+ May require shift work
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ( .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Customer Support Analyst - Help Desk
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**SAIC is seeking a Customer Support Analyst candidate to support a new DCSA program out of Quantico, VA.**
**This is an onsite position which requires a TS/SCI and (min) a Sec+ certification.**
**Project Introduction**
Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities for the Defense Counterintelligence and Security Agency (DCSA). The Air Force and Combatant Commands Business Group of SAIC is seeking a **Customer Support Analyst (Quantico, VA)** to support a transformational infrastructure program for DCSA.
SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies.
Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secured and adaptable IT infrastructure, provides customer support, and cutting-edge technologies that support operations and advance the DCSA mission under a single IT environment (i.e., One IT).
**Job Description**
+ Supports customer service requests and IT service delivery within the IT environment and for mission applications, as part of the overall strategic objective of the DCSA IT modernization and One IT initiatives to provide an improved flexible and evolving enterprise IT environment to support the DCSA mission IAW with DCSA and DoD policies and procedures and commonly utilized industry best practices.
+ Researches, maintains, and applies expertise in emerging technologies, and industry developments, trends, best practices, and principles of IT customer support.
+ Provides on-site and remote technical support to approved seat service DCSA end users.
+ Part of a call center of mission-ready technicians to assist staff with data input/output devices issues with laptops/tablets/workstations, mobile devices, VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices. In coordination with desk side support and service desk resource teams, provides IT technical support by assigning or dispatching the appropriate resource to troubleshoot and isolate IT technical issues and outages ensuring minimal impact to users.
+ Coordinates, resolves, and closes service requests beyond first call resolution.
+ Handles customer interactions across multiple communication channels and business lines, with customized interfaces and information delivery mechanisms.
+ Supports currency and accuracy of IT Service Catalog, adding missing services and/or making recommendations for services not offered.
+ Executes plans for practices, technologies, automation and solutions to achieve operational efficiencies, improve self-service options, modernize service management, and improve the customer experience.
+ Tracks customer satisfaction benchmarks and metrics.
+ Provides weekly, monthly, and customer service ad-hoc reports.
+ Executes change management to perform smoother transition migrations.
+ Supports information sharing and knowledge management capabilities, continuous process improvement, and performance tracking and monitoring capabilities.
+ Updates and maintains a knowledge base for investigating, diagnosing, and resolving incidents as applicable.
+ Ensures laptops, PCs, and other access devices are built and maintained to expected standards of performance and security, ensuring patching and updates are carried out promptly and effectively.
**Qualifications**
**Required Qualifications**
It is required that the Customer Support Analyst have the following qualifications:
+ 6 years and Associates, 9 years and HS Diploma or relevant years of experience in lieu of degree.
+ US Citizen and Active Top Secret clearance with SCI eligibility.
+ IAT-II Certification in on of the following areas: CCNA-Security, CySA+, Security+ CE and/or CND.
REQNUMBER:
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability
Customer Support
Posted today
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Do you thrive in a role where you can help others and make a difference? Join our team as a customer service representative, where you’ll be the face of our company, helping customers navigate their questions and concerns while delivering an exceptional experience. You’ll handle inquiries, resolve issues, and work collaboratively with other departments to ensure customer satisfaction. If you’re a great communicator, enjoy problem-solving, and are motivated by helping others, we’d love to have you on our team.
- Respond promptly to customer inquiries via phone, email, and live chat.
- Deliver accurate information about products, services, and company policies.
- Resolve customer concerns and escalate issues to appropriate departments when necessary.
- Record customer interactions and feedback in our CRM system for tracking and analysis.
- Assist with troubleshooting common issues and follow up to ensure resolution.
- Identify customer needs and provide proactive solutions to improve their experience.
- Collaborate with team members to share insights and develop better processes.
Company Details
Customer Support
Posted 23 days ago
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Job Description
We are seeking a dedicated and customer-focused individual to join our team as a Customer Support Representative. In this role, you will be responsible for providing exceptional service to our customers and assisting them with any inquiries or issues they may have. This is a great opportunity to work in a fast-paced environment and make a positive impact on our customers' experience.
Responsibilities:- Respond to customer inquiries via phone, email, and chat
- Resolve customer complaints in a professional and timely manner
- Provide product information and technical support
- Process orders, returns, and exchanges
- Escalate complex issues to the appropriate team members
- Excellent communication skills
- Strong problem-solving abilities
- Ability to work well under pressure
- Previous customer service experience preferred
- High school diploma or equivalent
If you are a team player with a passion for helping others, we want to hear from you! Apply now to join our dynamic Customer Support team.
Company Details
Customer Support
Posted 24 days ago
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Job Description
Are you a customer service superstar with a passion for providing exceptional support? Moore Haven Yacht Club is seeking a Customer Support representative to join our dynamic team. In this role, you will be responsible for ensuring our members and guests have a seamless and enjoyable experience at our prestigious yacht club.
Responsibilities:- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Provide accurate information about club services, events, and membership options
- Troubleshoot and resolve customer issues and complaints with empathy and efficiency
- Coordinate with other departments to ensure customer needs are met
- Maintain detailed records of customer interactions and transactions
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work well under pressure in a fast-paced environment
- Previous customer service experience preferred
- Knowledge of CRM systems is a plus
If you are a customer-focused individual with a positive attitude and a desire to deliver top-notch support, we want to hear from you. Apply now to join the Moore Haven Yacht Club team!
Company Details
Customer Support Specialist (Customer Support Management)
Posted 1 day ago
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Customer Support Specialist (Customer Support Management)
Company:
The Boeing Company
Boeing Global Services (BGS) is looking for a Entry Level Supply Chain Management Analyst based out of Dallas, TX.
Position Responsibilities:
- Ability to understand and analyze data and metrics as well as conduct root cause analysis and propose corrective actions while driving the supply chain for improvements
- Experience with data tools such as Tableau
- Strong problem-solving skills with a keen eye for detail and an ability to think critically in a high-tempo customer-centered environment
- Effectively communicate project status, updates, and potential issues to key stakeholders, ensuring transparency and alignment with organizational goals
- Develop and implement comprehensive project plans aligned with our organizational objectives
- Drive a culture of continuous improvement, seeking opportunities to optimize project processes and enhance overall project management practices within the aerospace domain
- Develop, prepare, and deliver PowerPoint presentations to internal stakeholders and leadership
- Drive integration across Boeing's supply chain and coordinate with multiple internal stakeholders
- Use multiple Boeing systems in a fast-paced environment
- Coordinates collection and processing; analyzes supplier and/or customer data and/or information regarding ordering and/or delivery of spare parts, provisioning products, or related services.
- Analyze weekly, monthly, quarterly, and yearly internal performance metrics; identifying gaps in the supply chain and improving collaboration between internal stakeholders
This position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C.F.R. § 120.15 is required. "US Person" includes US Citizen, lawful permanent resident, refugee, or asylee.
Basic Qualifications (Required Skills/Experience):
- Supply Chain experience and/or knowledge
- Project management experience
- Proficient analytical, communication, and problem-solving skills
- Must be experienced in Microsoft applications (Word, Excel. and PowerPoint)
- 3 + Years Supply Chain experience and/or knowledge
- Project management experience
- Proficient analytical, communication, and problem-solving skills
- Must be experienced in Microsoft applications (Word, Excel. and PowerPoint)
- Aerospace Industry Knowledge
- Experience leading in ambiguous situations
- High drive for excellence in all aspects of their work
- Tableau software experience
- Ability to present to internal stakeholders and external customers
- SAP knowledge
High school diploma or GED and typically 3 or more years' related experience or an equivalent combination of education and experience.
Relocation:
Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Shift:
This position is first shift
Union:
This is a non-union represented position
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Please note that the salary information shown below is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: $47,000 - $67,000
Language Requirements:
Not Applicable
Education:
Not Applicable
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Export Control Requirement:
This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
Safety Sensitive:
This is not a Safety Sensitive Position.
Security Clearance:
This position does not require a Security Clearance.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
EEO is the law
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Customer Support Specialist
Posted 1 day ago
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We are seeking a motivated and customer-focused individual to join our team as a Customer Support Specialist. The ideal candidate will be responsible for assisting customers, resolving inquiries, and ensuring a positive customer experience.
Key Duties & Responsibilities:
Respond promptly to customer inquiries via phone, email, chat, or other communication channels.
Provide accurate product/service information and guide customers in resolving issues.
Handle customer complaints with empathy and professionalism, escalating complex cases when necessary.
Maintain detailed and accurate records of customer interactions and transactions.
Follow up with customers to ensure issues are resolved and satisfaction is achieved.
Collaborate with other departments (sales, technical, logistics, etc.) to resolve customer concerns.
Identify customer needs and recommend appropriate products or services.
Stay updated with company policies, products, and services to provide effective support.
Meet or exceed customer service performance targets (response time, satisfaction rate, etc.).
Contribute to process improvements to enhance overall customer experience.
Requirements & Skills:
Previous experience in customer service or a related field is an advantage.
Excellent communication and interpersonal skills.
Strong problem-solving and conflict-resolution abilities.
Ability to multitask, prioritize, and manage time effectively.
Proficient with basic computer applications and CRM/customer support tools.
Patience, empathy, and a customer-first mindset.
High school diploma or equivalent; a degree is a plus.
Company Details
Customer Support Specialist
Posted today
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Job Description
We are seeking a motivated and customer-focused individual to join our team as a Customer Support Specialist. The ideal candidate will be responsible for assisting customers, resolving inquiries, and ensuring a positive customer experience.
Key Duties & Responsibilities:
Respond promptly to customer inquiries via phone, email, chat, or other communication channels.
Provide accurate product/service information and guide customers in resolving issues.
Handle customer complaints with empathy and professionalism, escalating complex cases when necessary.
Maintain detailed and accurate records of customer interactions and transactions.
Follow up with customers to ensure issues are resolved and satisfaction is achieved.
Collaborate with other departments (sales, technical, logistics, etc.) to resolve customer concerns.
Identify customer needs and recommend appropriate products or services.
Stay updated with company policies, products, and services to provide effective support.
Meet or exceed customer service performance targets (response time, satisfaction rate, etc.).
Contribute to process improvements to enhance overall customer experience.
Requirements & Skills:
Previous experience in customer service or a related field is an advantage.
Excellent communication and interpersonal skills.
Strong problem-solving and conflict-resolution abilities.
Ability to multitask, prioritize, and manage time effectively.
Proficient with basic computer applications and CRM/customer support tools.
Patience, empathy, and a customer-first mindset.
High school diploma or equivalent; a degree is a plus.
Company Details
Customer Support Specialist
Posted 1 day ago
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Job Description
- Respond to inbound customer inquiries via phone, email, or chat about AWS products and services.
- Escalate complex problems to higher-level technical teams while ensuring customers feel supported.
- Document customer interactions and resolutions in the support system accurately.
- Guide customers on best practices and available AWS resources.
- Collaborate with internal teams (engineering, billing, account management) to resolve issues.
- Meet performance metrics such as response times, resolution rate, and customer satisfaction.
- Strong communication (verbal + written) and customer service skills.
- Problem-solving and troubleshooting ability, especially in technical contexts.
- Basic knowledge of cloud computing concepts (servers, storage, networking).
- Ability to multitask and work under pressure in a high-volume environment.
- Empathy and patience when dealing with frustrated or non-technical customers.
- Organizational skills for accurate documentation and follow-up.
- Previous customer support, helpdesk, or call center experience preferred.
- Experience in IT support, system administration, or cloud services is a plus.
- Experience working with ticketing systems (Zendesk, ServiceNow, Jira, etc.).
- Familiarity with technical troubleshooting (networking basics, operating systems, software).
- High school diploma or equivalent required.
- AWS certifications (e.g., AWS Certified Cloud Practitioner ) are highly valued and may boost pay or chances of getting hired.