222 Call Center Agents jobs in Beavercreek

**JOB REQUISITION**
Talent Manager - Administrative & Customer Support
**LOCATION**
OH DAYTON
**JOB DESCRIPTION**
Our **Talent Managers** work in a team environment and have responsibility for negotiating and developing business with new and current clients. Talent Managers market our services via telephone, video and by conducting in-person meetings with hiring managers and decision-makers in administrative and customer support departments. Additional responsibilities include: recruiting, interviewing and matching highly skilled administrative and customer support professionals with clients' projects, contract assignments and contract to full-time opportunities; managing ongoing engagements to deliver outstanding customer service to both clients and candidates; providing ongoing communication and career guidance to candidates; and participating in local trade association and networking events to increase Robert Half's presence in the local business community.
**Qualifications:**
+ BA/BS degree preferred.
+ 1+ years administrative or customer support experience preferred.
+ 2+ years' experience with Business Development in a Metrics Driven environment. At least one with success in developing new business in a multi‐call, multi‐decision maker environment.
+ Prior success marketing to and closing top level decision makers at small/medium sized businesses and cultivating mutually beneficial long term relationships.
+ Working knowledge of current Windows Operating System, Microsoft Office Suite, and any Contact Management Application (Salesforce).
+ Knowledge and familiarity with administrative and customer support department operations.
+ Positive attitude and an engaging businesslike approach.
**Top Reasons to Work for Robert Half:**
+ **EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER -** For more than 75 years, our history of success and strong client relationships provide a level of stability few companies can match.
+ **PERFORMANCE = REWARD -** We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), flexible spending and health savings accounts, life and accident insurance, adoption, surrogacy and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com .
+ **UPWARD MOBILITY -** With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond.
+ **TOOLS FOR SUCCESS -** We provide world-class training, client relationship management tools and advanced technology to help you succeed.
+ **RESPECTED WORLDWIDE -** Robert Half has appeared on FORTUNE magazine's list of "Most Admired Companies" since 1998, as well as numerous "Best Places to Work" lists around the world.
+ **OUTSTANDING CORPORATE RESPONSIBILITY -** We believe in an "Ethics First" philosophy, which means we are committed to social responsibility, promoting inclusion in the workplace, and actively participating in communities where we live and work. Learn more by downloading Robert Half's Corporate Responsibility Report at roberthalf.com/about-robert-half/corporate-responsibility .
Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to or call for assistance.
In your email please include the following:
+ The specific accommodation requested to complete the employment application.
+ The location(s) (city, state) to which you would like to apply.
For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
**JOB LOCATION**
OH DAYTON

Description
workstation refresh project in need of a contractor for 6 months to get it over the finish line. - Workstation Refresh project & printer Refresh - Working w/ users to ensure that files are saved/ computers ready to be upgraded---new computer will be shipped - Refreshing all of the printers---pulling out old and putting new hardware around North America - O365 experience is needed- a lot of workstations to be completed. - Support/troubleshooting new computer setups (Win 11). - Imaging devices. - Strong organization/communication skills to record and schedule users for computer refresh. - Familiarity with SCCM is encouraged, but not mandatory. - Ability to come into the office (Hilliard). Depending on space at the new HQ; this will most likely be a hybrid position.
Skills
Imaging, windows 11, Support, Hardware, Troubleshooting, sccm, organizational and planning skills
Top Skills Details
Imaging,windows 11,Support,Hardware,Troubleshooting
Additional Skills & Qualifications
Additional Skills & Qualifications Soft Skills: - Professional and courteous personality dealing with clients in high pressure, fast paced environment. - Conflict resolution. - Ability to multitask. - Critical thinking skills. - Verbal communication and written communication skills. - Active listening. - Questioning and evaluating evidence.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $25.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Hilliard,Ohio.
Application Deadline
This position is anticipated to close on Oct 8, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Akima Global Technology is looking for a Help Desk Technician III to work at Wright Patterson AFB, Ohio. To join our team of outstanding professionals, apply today!
**Responsibilities**
+ Provides Service Desk support 24 hours a day for 365 days per year and be the single point of contact for all IT related issues for both internal and external customers.
+ Provides walk-in customer support from M-Fr.
+ Provides updates in tickets in accordance with NASIC/SC policy and resolve all tickets to meet NASIC/SC Service Level expectations.
+ Provides quality customer service with less than 2 customer complaints/month. Service tickets daily to include walk-ins, phone calls, and user submitted trouble tickets.
+ Provides local registration authority (LRA) for SIPRNet tokens and JWICS PKIs.
+ Provides the following types of Level I1 and Level II support:
+ Remote Support: provide remote diagnosis/resolution of end-user requests/problems in a customer service oriented, team environment.
+ Documents all outages, errors, maintenance, issues, and contacts in the CFP log.
+ Performs monitoring (network, system, environmental) of multiple data centers/facilities utilizing a variety of scripts, web-pages, and commercial applications to include notification of subject matter expert (SME) for restoral.
+ Coordinates corrective action required by outside/parent agencies as required.
+ Be responsible for monitoring, opening, assigning, updating and closing tickets on up to 4 separate ticketing systems.
+ Troubleshoots assigned tickets using Standard Operating Procedures (SOP's).
+ Provides administrative support as required such as granting/revoking network access and file permissions; performing file/directory restorations; de-provisioning of email accounts; installation of desktop software.
+ Provides administrative support to user account creation and maintenance to include resetting account passwords and unlocking accounts.
+ Provides administrative support to users for group policy additions and deletions, org box additions and deletions, folder permission issuance and revocation. Provide desktop support at the customer's location as required such as adding workstations to the domain, troubleshooting hardware issues, installing drivers; desktop support includes Windows and Red Hat Linux workstations and mobile computing (i.e. laptops and tablets).
+ Provides 24-hour network and environmental monitoring and appropriate alarm reporting utilizing NASIC-provided tools/capabilities.
+ Uses the NASIC-provided network monitoring tool (E.g. Solarwinds) to monitor and support various networks and system assets.
+ Be able to navigate Active Directory and utilize standard Linux based commands.
+ Replaces workstations with like systems and reload all applicable user applications.
+ Coordinates with other duty sections such as hardware technicians and software administrators when additional Level II2 or Level III3 support is required.
+ Utilizes NASIC-provided environmental monitoring system (E.g. Site Scan) to discover and report environmental systems problems.
+ Follows the Standard Operating Procedures for backup and restoration.
+ Physically or remotely logs into the system and executes prepackaged Microsoft Installers (MSIs) or follow prescribed flowcharts/checklists.
+ Provides daily network status reports.
+ Assists Air Force Network (AFNET) Enterprise Service Desk (ESD) with resolution of Remedy trouble tickets.
+ Provides monthly functional area reports summarizing work accomplished, work planned in next month and important issues occurring during the month.
+ De-provision accounts, email, and folders as requested across NIPRNet, Cornerstone-Secret, and Cornerstone-Top Secret.
+ Acts as the trusted agent for all PKI revocations and issuance.
+ Acts as the trusted agent for all SIPRNet token revocation and issuance.
+ Acts as the LRA for SIPRNet tokens and JWICS PKI.
+ Virus scan media, transfer data from physical media, and move data between networks per NASIC Instruction 33-201.
**Qualifications**
+ Possess & maintain Information Assurance Technical (IAT) Level II certification as required by Air Force Manual (AFMAN) , Department of Defense (DoD) Directive , and DoD -M.
+ Active TS/SCI.
**Job ID**

**Work Type**
On-Site
**Company Description**
**Work Where it Matters**
Akima Global Technology (AGT), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At AGT, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
**For our shareholders,** AGT provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
**For our government customers, A** GT delivers new technologies and partners with leading edge commercial enterprises to deliver unique and innovative IT solutions.
**As an AGT employee,** you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at or (information about job applications status is not available at this contact information).

Position Description

AutoVision is seeking detail-oriented and proactive individuals to join our team as Customer Data Support Specialists. In this role, you will be responsible for the creation, maintenance, and syndication of all AutoVision accounts assigned to you. This position requires collaboration with Reynolds associates for software launches and Project Managers who directly communicate with our customers. You will play a crucial role in maintaining relationships with third-party vendors where our customers syndicate their data and serve as the primary point of contact for any syndication questions during the launch period.Key Responsibilities:- Create, maintain, and manage all assigned AutoVision accounts efficiently.- Collaborate with Reynolds associates to support software launches.- Work closely with Project Managers to ensure seamless communication with customers.- Maintain and strengthen relationships with third-party vendors for data syndication.- Serve as the direct responsible individual for addressing any syndication questions during the launch period.- Utilize Microsoft Excel for data management.- Communicate effectively, both verbally and over the phone, with internal and external stakeholders.

Training

Requirements

Bachelor&'s degree or equivalent experience.~^~Proficiency in Microsoft Excel is required.~^Strong verbal communication skills with the ability to communicate effectively over the phone.~ ~Ability to work some evenings through 8:00pm.~ ~Experience in data management or a related field is advantageous.~ ~Work some evenings, up to 8:00pm, as required to meet project deadlines and support customer needs.~ ~Travel Required - 10% or less.

Benefits

Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401(k), and a work/life balance with paid time off. At our Dayton office, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

Salary:

0 - 0 /

Job Posting

Our growing business is looking for a skilled problem solver to join our team as a Customer Service Professional. We need an enthusiastic individual who can assist clients with their daily needs. The successful candidate for this role will have a strong command of the company's policies, and be well-trained to better assist each client based on their individual service plan.

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Innovative -- innovative and risk-taking
• Aggressive -- competitive and growth-oriented
• Outcome-oriented -- results-focused with strong performance culture
• Stable -- traditional, stable, strong processes
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Communication method(s) used:

• Email
• Phone
• Chat

Hours per week:

• 15-20
• 20-40

Customer Service Professionals Job Is:

• Open to applicants who do not have a high school diploma/GED
• A "Fair Chance" job (you or the employer follow Fair Chance hiring practices when performing background checks)
• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education

Work Remotely

• No

This Position Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little direction
• Innovative -- prefers working in unconventional ways or on tasks that require creativity

Job Types: Full-time, Part-time

Salary: $14.00 - $16.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Home Health

Weekly schedule:

• Self-determined schedule

Work setting:

• In-person

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• On call
• Overnight shift
• Weekend availability

License/Certification:

• Driver's License (Preferred)

Work Location: Local