730 Call Center jobs in Austin

We are currently looking for individuals to fulfill Part-Time and Full-Time positions in Call Center Agent Jobs - Hiring Immediately. No experience is required to apply for the position. Training is provided through former experienced employees and available to hired applicants. We are looking for individuals able to carry out various tasks. Individuals must be hardworking and task-oriented. Don't Wait! Fill out a Profile Now! MyJobResource is a staffing and recruitment industry job search engine. We specialize in finding the exact company to suit your needs. We help match job seekers to the right jobs in either full-time or temporary positions. Assignments are typically made depending on the ratio of candidates to jobs, skill-set, and experience. The companies we work with pay us for the services we provide to find the right people for their job openings.

Looking for a customer service role at a place you can make a difference every day? Discover this great opportunity to be a part of a dynamic team, supporting customers with processing their retirement pensions.

Serco supports the Pensions Benefits Guarantee Corporation (PBGC), a government agency that protects the retirement security of over 35 million Americans in single employer and multiemployer pension plans. Sercos goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits.

You will be a part of a large team supported by the Operations Manager. Our Ops Manager has over 20 years of pension benefits and customer service experience comprising of Operations Management, Assistant Project Management, supervisory and team lead roles. As well as experience in benefits administration including 401(k), interpreting plan documents, disability, estate research and processing. The team works closely with our PBGC customer and other Serco teams to deliver the highest level of customer service.

As a Call Center Representative, you can expect to:

• Receive inbound participant phone calls and provide appropriate customer service support in accordance with defined PBGC and Serco guidelines.
• Utilize authorized computer systems to gather and confirm information prompted by incoming calls.
• Be able to provide rapid, efficient and accurate customer service in a professional manner for extended periods of time in accordance with the requirements of the contract.

To be successful in this role, you will have:

• A High School diploma.
• At least six months to one year of previous call center experience.
• Ability to obtain and maintain a Public Trust Clearance.
• Reliable home internet service.

This is a temporary position available starting in October and ending late April. Candidates must be willing and able to travel to a credentialing site when needed. You can search locations here: Credentialing Sites.

If you are interested in supporting and working with our PBGC Team and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Sercos 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: If you require an accommodation with the application process please email: or call the HR Service Desk at , option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

• Problem solve by helping members with

Create the future of e-health together with us by becoming a Software Support Specialist I.

At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.

Your Contribution:

• Clearly documents customer cases in the CRM system and follows the processes established for CRM use cases
• Analyzes, troubleshoots, runs scripts, provides recommendations, and solves customer requests related to or affecting our software products
• Consults directly with customers via phone, chat, and email and document customer interactions thoroughly, clearly, and concisely, using appropriate grammar and spelling
• Create knowledge base articles for posting onto the customer support site which alert the customer to best practices and provides instructions on software functionality
• Must be able to set customer expectations and handle stressful situations when customers are frustrated or upset
• Responds to all customer requests for assistance in a timely manner that meets or exceeds the expected service level agreement for Customer Support

Your Qualification:

• Must be available between the hours of 7AM 7PM Central Time Monday through Friday
• Employees will be assigned an 8 hour shift between these hours.
• Minimum of one year customer service experience
• Ability to thrive in a high call volume environment and multi-task in a fast-paced environment
• Ability to troubleshoot and use the tools available in the Windows operating systems to diagnose problems
• Ability to independently perform research using resources such as the internet and procedure manuals
• Microsoft Office Suite (Word and Outlook)

What you can expect from us:

• Purpose: Become part of an important mission. At the interface between healthcare and digitization we create the future of e-health.
• Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed.
• Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives.
• Security: We offer a secure workplace in a crisis-proof market.
• All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance.
• Work environment: Modern workplaces, flexible working hours, hybrid work options and much more

Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date.

We create the future of e-health.

Become part of a significant mission.