9,089 Capability Manager jobs in the United States

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The EHR Technical Capability Manager is a leader assigned to a specific service area for EHR, reporting directly to the Capability Sub-Domain Leader. In this role you will be responsible for the dedicated EHR service delivery and management for your service area and will serve as the liaison between the capability service area and the operational leaders of each service area, leaders of the Optum EHR Clinical Applications Capability Team, the client representative from the in-scope vendor partners, and the other pillars that require support. Below is a list of primary and secondary activities the EHR Capability Manager will be responsible for in this role.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Lead a team of ECSA, ODBA, and web server admins that provide support and maintenance to our client health systems including but not limited to Epic solutions and infrastructure
• Partner with and align to the overall IT Delivery leadership for the client to provide service delivery in your area of assignment
• Serve as point of escalation for issues identified and drive toward issue resolution
• Support, develop and coach direct reports
• Ensures that capability services staff work, including incidents, service requests, maintenance, enhancements, and project work are managed appropriately and delivered within specified timeframes adhere to client's SLAs
• Drive collaboration, communication, and end user satisfaction for EHR applications
• Manage and develop solid relationships with end user communities, client stakeholders, and business partners, including pillar leadership
• Perform analyst task duties as necessary and determined appropriate with leadership
• Collaborate with project resources and review and implement best practices
• Collaborate with clients on service demand and application roadmap
• Liaison and provide relevant operational information to Optum EHR capability team
• Work with Optum EHR capability team on coordination, prioritization, and management of EHR work - accountable for deliverables
• Scoping and initial sizing of projects - advise and consult with Optum capability team to include support managers, leads and analysts for any technical planning necessary in scoping
• Review, analyze and evaluate staffing needs, and work with Optum EHR capability leaders on client resource needs to meet contractual deliverables and SLAs
• Address resource issues and work performance with Optum EHR capability leaders
• Escalate and communicate issues/concerns to IT leadership, client leadership, and capability team leadership as appropriate
• Perform direct report resource common reviews
• Look for career growth opportunities for self and team members within Optum and EHR Services

Secondary Activities:

• Support of internal activities as required, including by not limited to
  
  • Interviewing potential new candidates for EHR capability team
  • Supporting EHR cohorts (bringing best practices to other partner sites by presenting topics at regularly cadenced meetings)
  • Support business development activities including solution design, development, and engagement
  
  
  
  
• Identify efficiencies and optimization to support current and future client success
• Identify areas for application rationalization for the client and in conjunction with the EHR capability team leaders
• Provide status reports as required

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Epic ECSA certification
• 5+ years of experience leading and executing on complex IT managed services delivery
• 2+ years of technology leadership experience
• 2+ years of direct leadership of team(s)
• Experience working in a fast paced, dynamic environment
• Experience supporting healthcare providers and/or organizations
• Proven solid written and verbal communication skills, with customer service focus
• Proven ability to collaborate with internal (IT) and external (operational) cross functional groups
• Proven end-to-end experience delivering both software applications and technology platforms
• Proven track record of success implementing and supporting highly scalable technology solutions for clients
• Demonstrated success building relationships and accomplishing common goals for clients

Preferred Qualifications:

• Undergraduate degree in computer science, information assurance, MIS or related field or equivalent experience in healthcare IT
• Experience with application delivery of EHR and integration with downstream systems
• Experience influencing, problem solving and negotiation skills

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The EHR Technical Capability Manager is a leader assigned to a specific service area for EHR, reporting directly to the Capability Sub-Domain Leader. In this role you will be responsible for the dedicated EHR service delivery and management for your service area and will serve as the liaison between the capability service area and the operational leaders of each service area, leaders of the Optum EHR Clinical Applications Capability Team, the client representative from the in-scope vendor partners, and the other pillars that require support. Below is a list of primary and secondary activities the EHR Capability Manager will be responsible for in this role.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Lead a team of ECSA, ODBA, and web server admins that provide support and maintenance to our client health systems including but not limited to Epic solutions and infrastructure

• Partner with and align to the overall IT Delivery leadership for the client to provide service delivery in your area of assignment

• Serve as point of escalation for issues identified and drive toward issue resolution

• Support, develop and coach direct reports

• Ensures that capability services staff work, including incidents, service requests, maintenance, enhancements, and project work are managed appropriately and delivered within specified timeframes adhere to client's SLAs

• Drive collaboration, communication, and end user satisfaction for EHR applications

• Manage and develop solid relationships with end user communities, client stakeholders, and business partners, including pillar leadership

• Perform analyst task duties as necessary and determined appropriate with leadership

• Collaborate with project resources and review and implement best practices

• Collaborate with clients on service demand and application roadmap

• Liaison and provide relevant operational information to Optum EHR capability team

• Work with Optum EHR capability team on coordination, prioritization, and management of EHR work - accountable for deliverables

• Scoping and initial sizing of projects - advise and consult with Optum capability team to include support managers, leads and analysts for any technical planning necessary in scoping

• Review, analyze and evaluate staffing needs, and work with Optum EHR capability leaders on client resource needs to meet contractual deliverables and SLAs

• Address resource issues and work performance with Optum EHR capability leaders

• Escalate and communicate issues/concerns to IT leadership, client leadership, and capability team leadership as appropriate

• Perform direct report resource common reviews

• Look for career growth opportunities for self and team members within Optum and EHR Services

Secondary Activities:

• Support of internal activities as required, including by not limited to

• Interviewing potential new candidates for EHR capability team

• Supporting EHR cohorts (bringing best practices to other partner sites by presenting topics at regularly cadenced meetings)

• Support business development activities including solution design, development, and engagement

• Identify efficiencies and optimization to support current and future client success

• Identify areas for application rationalization for the client and in conjunction with the EHR capability team leaders

• Provide status reports as required

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Epic ECSA certification

• 5+ years of experience leading and executing on complex IT managed services delivery

• 2+ years of technology leadership experience

• 2+ years of direct leadership of team(s)

• Experience working in a fast paced, dynamic environment

• Experience supporting healthcare providers and/or organizations

• Proven solid written and verbal communication skills, with customer service focus

• Proven ability to collaborate with internal (IT) and external (operational) cross functional groups

• Proven end-to-end experience delivering both software applications and technology platforms

• Proven track record of success implementing and supporting highly scalable technology solutions for clients

• Demonstrated success building relationships and accomplishing common goals for clients

Preferred Qualifications:

• Undergraduate degree in computer science, information assurance, MIS or related field or equivalent experience in healthcare IT

• Experience with application delivery of EHR and integration with downstream systems

• Experience influencing, problem solving and negotiation skills

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

LS GreenLink is building a new, state-of-the-art manufacturing facility to produce high-voltage submarine power cables in Chesapeake, VA. These cables are integral to the global supply chain for offshore wind farms and designed to optimize bulk clean-power transmission. This operation will generate a variety of professional and production positions and help bring advanced manufacturing capabilities to support the clean technology industry in Virginia . and you can be a part of it!

We are currently seeking an Organizational Development Specialist (Cross-Cultural Integration) , who is essential for designing and delivering organizational development, cross-cultural integration, and employee education programs that enable Korean expatriates and U.S.-based Local employees to work cohesively.

Essential Purpose of the Position:

U.S. operations are deeply connected with our Korean headquarters, and the success of this connection depends on our ability to align corporate culture, leadership philosophy, and business strategy across two distinct cultural contexts. The role requires rare expertise that combines advanced bilingual (Korean-English) communication skills, deep knowledge of Korean corporate culture, and professional training and curriculum design experience.

Essential Duties and Responsibilities:

Cultural and Organizational Integration

• Serve as a bridge between Korean headquarters and U.S. operations, ensuring organizational values and strategic objectives are fully understood and implemented locally.

• Translate complex corporate directives into actionable, culturally appropriate programs for U.S.-based employees.

• Support Korean expatriates in adapting to the U.S. business environment and help local employees understand Korean business culture.

Training & Organizational Development

• Design, develop, and deliver cross-cultural onboarding, leadership training, and employee development programs.

• Build curricula using advanced educational methodologies, tailored for multicultural teams.

• Facilitate team-building initiatives and organizational change workshops to foster collaboration and alignment.

Strategic Consultation

• Advise senior leaders on cultural integration strategies and organizational change management.

• Conduct organizational assessments and recommend interventions to improve communication and team performance.

• Develop frameworks to maintain the continuity of the Korean headquarters' business practices within the U.S. organization.

Education and Experience Requirements:

• 3 - 5 years of teaching or training experience with documented success in curriculum development and public speaking in international settings.

• Advanced degree in English, Communications, Organizational Development, Intercultural Studies, or a related field.

• Proven record of academic research and/or international conference presentations that demonstrate advanced communication, cultural analysis, and storytelling abilities.

• Experience with public speaking in international settings a plus.

• Experience in Korean multinational organizations is preferred.

Skills and Abilities Required:

• Bilingual in Korean and English, both spoken and written, with proven ability to communicate complex topics to diverse audiences (e.g., international academic conferences).

• Extensive experience in teaching, curriculum development, and program design for multicultural audiences.

• First-hand knowledge of Korean corporate structures, business etiquette, and decision-making processes.

• Strong facilitation, coaching, and organizational development skills.

• Ability to "translate" organizational culture and abstract corporate values into practical, implementable actions for a U.S. workforce.

LS GreenLink is building a new, state-of-the-art manufacturing facility to produce high-voltage submarine power cables in Chesapeake, VA . These cables are integral to the global supply chain for offshore wind farms and designed to optimize bulk clean-power transmission. This operation will generate a variety of professional and production positions and help bring advanced manufacturing capabilities to support the clean technology industry in Virginia . and you can be a part of it!

We are currently seeking an Organizational Development Specialist (Cross-Cultural Integration) , who is essential for designing and delivering organizational development, cross-cultural integration, and employee education programs that enable Korean expatriates and U.S.-based Local employees to work cohesively.

Essential Purpose of the Position:

U.S. operations are deeply connected with our Korean headquarters, and the success of this connection depends on our ability to align corporate culture, leadership philosophy, and business strategy across two distinct cultural contexts. The role requires rare expertise that combines advanced bilingual (Korean-English) communication skills, deep knowledge of Korean corporate culture, and professional training and curriculum design experience.

Essential Duties and Responsibilities:

Cultural and Organizational Integration

• Serve as a bridge between Korean headquarters and U.S. operations, ensuring organizational values and strategic objectives are fully understood and implemented locally.

• Translate complex corporate directives into actionable, culturally appropriate programs for U.S.-based employees.

• Support Korean expatriates in adapting to the U.S. business environment and help local employees understand Korean business culture.

Training & Organizational Development

• Design, develop, and deliver cross-cultural onboarding, leadership training, and employee development programs.

• Build curricula using advanced educational methodologies, tailored for multicultural teams.

• Facilitate team-building initiatives and organizational change workshops to foster collaboration and alignment.

Strategic Consultation

• Advise senior leaders on cultural integration strategies and organizational change management.

• Conduct organizational assessments and recommend interventions to improve communication and team performance.

• Develop frameworks to maintain the continuity of the Korean headquarters' business practices within the U.S. organization.

Education and Experience Requirements:

• 3 - 5 years of teaching or training experience with documented success in curriculum development and public speaking in international settings.

• Advanced degree in English, Communications, Organizational Development, Intercultural Studies, or a related field.

• Proven record of academic research and/or international conference presentations that demonstrate advanced communication, cultural analysis, and storytelling abilities.

• Experience with public speaking in international settings a plus.

• Experience in Korean multinational organizations is preferred.

Skills and Abilities Required:

• Bilingual in Korean and English, both spoken and written, with proven ability to communicate complex topics to diverse audiences (e.g., international academic conferences).

• Extensive experience in teaching, curriculum development, and program design for multicultural audiences.

• First-hand knowledge of Korean corporate structures, business etiquette, and decision-making processes.

• Strong facilitation, coaching, and organizational development skills.

• Ability to "translate" organizational culture and abstract corporate values into practical, implementable actions for a U.S. workforce.

In addition to completing your online job application, the hiring manager is requesting that you complete a Statement of Qualifications for the hiring manager's review. Please see the Special Requirements section for more information. Applications received without an SOQ or those that do not respond to the specific questions below will not be considered.

Telework Information: This position is eligible for a hybrid work schedule, with up to two days of remote work and three days or more onsite, per week.

Do you enjoy creating the environment and conditions where people can do their best work? Are you interested in working in a fast-paced environment, supporting the Investment Office to achieve CalPERS' investment objectives? If you've answered yes to these questions, then you've found a position you'd be interested in exploring further!

Our Investment Office Talent & Culture team is currently seeking an Associate Governmental Program Analyst (AGPA) to provide a variety of complex analytical and administrative functions to support the performance, effectiveness, and overall organizational health of the Investment Office.

Duties include, but are not limited to:

• Assist with the Investment Office (INVO) organizational development project to support the execution of CalPERS' investment objectives.
• Assist with developing and implementing investment-specific talent sourcing, engagement, and development activities.
• Write job-related memos, letters, and correspondence in accordance with CalPERS' Style Guide and best practices.
• Conduct research and compile, compute, organize, and present data and statistics for use in reports.

• ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

• Job Application Package Checklist
• Duty Statement

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - In addition to completing your online job application, you must provide a Statement of Qualifications (SOQ) for the hiring manager's review. Please see the Special Requirements section for instructions and questions for the SOQ. Applications received without an SOQ will not be considered.

• A demonstrated commitment to learning and professional development.
• A high degree of initiative, professionalism, confidentiality, and ability to work well under pressure.
• Flexibility in adapting to changes in priorities, assignments, and other interruptions in a fast-paced environment.
• Excellent written and verbal communication, attention to detail, and organizational skills.
• Experience with project management to support talent pipeline development within the investment industry.

• Alternate Work Schedules
• Flexible Work Hours
• Onsite childcare facility
• Onsite fitness center
• Onsite café and nearby restaurants
• Free onsite parking available Mondays and Fridays, subject to change
• Free offsite parking available with shuttle service Tuesdays, Wednesdays and Thursdays