Customer Team Leader, Chronic Care - New England

02940 Providence, Rhode Island Merck

Posted 15 days ago

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Job Description

**Job Description**
Our Chronic Care Sales team helps customers by delivering clinical product information, educational materials, and clinical training programs and resources. We partner with healthcare providers and systems to help them achieve better patient outcomes in their communities.
The Customer Team Leader (CTL) plays a critical role in establishing our company's customer- focused initiative
.
This is a field-based sales management position that is responsible for covering the assigned district, which includes the following and may not be limited to the following workload centers: Boston, MA; Hartford, CT; New Haven, CT.
**Key Responsibilities include and may not be limited to:**
+ Lead and manage a team of Customer Representatives to deliver strong sales performance by accurately identifying and addressing customer needs.
+ Provide coaching and guidance to Customer Representatives to enhance their skills and effectiveness.
+ Oversee training programs and manage all people-related processes for the customer team, ensuring continuous development and optimal resource allocation.
+ Develop and maintain a high-performing customer team aligned with organizational goals and customer expectations.
**Qualifications:**
**Attributes:**
+ Proven ability to cultivate a high-performing, motivated sales team culture, preferably with experience in the Cardiovascular therapeutic area.
+ Provide strong leadership by guiding teams through change and challenges using situational coaching and emotional intelligence. Lead by example with a growth mindset and agility, while fostering trust and openness to support teams effectively during periods of transition.
+ Navigate ambiguity with confidence and a forward-looking vision, communicating clearly and transparently to adapt customer engagement models within the Cardiovascular market and beyond.
+ Maintain a customer-focused mindset by actively listening to understand customer objectives and foster meaningful relationships across the organization.
+ Apply expertise in account planning and management, collaborating effectively with cross-functional teams to achieve common goals.
+ Experience building and maintaining strong relationships with key accounts and customers in the Cardiovascular sector.
+ Solid understanding of Rx Pathways, and prior authorization process.
+ Track record of leading successful product launch teams in competitive markets.
+ Proficient in leveraging business analytics and technology to generate insights, develop strategies, and execute plans, while coaching sales teams to utilize these tools effectively.
**Minimum Requirements - Skills and Experience:**
+ BA/BS degree with minimum 5 years' experience in Sales, Marketing, or Managed Care within the Pharmaceutical industry
+ Valid driver's license
+ Reside within 150 miles of a major workload center/city within the assigned district and be willing to travel at least 15% of the time to support team and customer engagement activities, which may occasionally require overnight stays
**Preferred Skills and Experience:**
+ Advanced degree such as MBA or MS in Science, Business, or Healthcare discipline
+ At least 3 years' experience working with key thought leaders or influential customers in large group practices, hospitals, or managed care organizations
+ Proven ability to manage, lead, coach, and inspire successful sales teams, preferably within the Cardiovascular market, with previous Field Sales Management experience
+ Strong analytical mindset with experience coaching sales teams to effectively leverage tools and technology for gathering customer insights and enhancing sales impact
+ Experience selling and leading teams in the Pharmaceutical, Biotech, or Medical Device industries
+ Skilled at establishing and maintaining relationships and networks within customer organizations
CCSales2025
Current Employees apply HERE ( Contingent Workers apply HERE ( and Puerto Rico Residents Only:**
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here ( if you need an accommodation during the application or hiring process.
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
EEOC Know Your Rights ( GINA Supplement
We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts ( Hybrid Work Model**
Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".
The salary range for this role is
$169,700.00 - $267,200.00
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at .
You can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
**San Francisco Residents Only:** We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
**Los Angeles Residents Only:** We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance
**Search Firm Representatives Please Read Carefully**
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
**Employee Status:**
Regular
**Relocation:**
No relocation
**VISA Sponsorship:**
No
**Travel Requirements:**
25%
**Flexible Work Arrangements:**
Remote
**Shift:**
Not Indicated
**Valid Driving License:**
Yes
**Hazardous Material(s):**
n/a
**Required Skills:**
Adaptability, Analytical Problem Solving, Decision Making, Healthcare Sales, Lead Generation, Market Analysis, People Leadership, Pharmaceutical Sales, Product Knowledge, Resource Allocation, Sales Forecasting, Sales Performance Coaching, Sales Presentations, Sales Reporting, Strategic Thinking
**Preferred Skills:**
**Job Posting End Date:**
10/11/2025
***A job posting is effective until 11:59:59PM on the day** **BEFORE** **the listed job posting end date. Please ensure you apply to a job posting no later than the day** **BEFORE** **the job posting end date.**
**Requisition ID:** R
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Visiting Nurse Association (VNA) of Care New England Career Opportunities

02888 Warwick, Rhode Island VNA of Care New England

Posted 2 days ago

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Job Description

Career Opportunities with Visiting Nurse Association (VNA) of Care New England!

VNA of Care New England, founded in 1908, is a not-for-profit Medicare and Medicaid certified home care and hospice agency. Over 200 registered nurses, physical, occupational and speech therapists and aides, social workers, home health aides, nutritionists, respiratory therapists, medical director, and chaplain deliver a comprehensive line of general, cardiac, pulmonary, rehabilitation, and end-of-life home health care services to adults throughout Rhode Island. VNA of Care New England is committed to community health and offers a variety of outreach services including influenza and pneumonia clinics, bereavement support groups and community education sessions.

Why consider an opportunity with the VNA of Care New England?
  • Dedicated Management Team
  • Rewarding Work
  • Enjoy Life-Work Balance
  • Take Care of one patient at a time & make a difference
  • Flexible Hours including weekend rotation of every 4th weekend (typically)
  • Healthy work environment with kind and compassionate co-workers
  • Generous Paid Time Off and Holiday Package
  • Excellent Medical Benefits that are Exceptionally Affordable!
We are looking to hire for the following positions:
  • Home Health, Hospice Registered Nurses (RNs)
  • Home Health, Hospice LPNs
  • Home Health Aides/CNAs (requires RI CNA license)
  • Physical & Occupational Health Therapists
  • PT Assistants & COTAs

Care New England Health System (CNE) and its member institutions-Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center-are trusted organizations fueling the latest advances in medical research, attracting the nation's top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
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Outpatient Primary Care Physician with Care New England - Design your Practice

02940 Providence, Rhode Island Care New England Health System

Posted today

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Job Description

Outpatient Primary Care, Design Your Practice at Top 10 Rated Employer

Due to the unprecedented demand for primary care in the state of Rhode Island, a leading not-for-profit mission-oriented health system, Care New England is seeking Physicians who wish to make a difference by providing high quality compassionate care. If you enjoy having an excellent work-life balance, leading compensation, Ivy League affiliation and being part of a collaborative, collegial department, please consider this opportunity:

* Guaranteed base salary, generous incentives, and comprehensive benefits
* Family Medicine or Internal Medicine with multiple locations available
* 3-6 Month waiting time for new patients
* Medical Education available with students and residents
* Collaborate care with renowned Medical and Surgical Specialists
* Care New England Medical Group features over 500 clinicians and specialists based at Women & Infants, Kent and Butler Hospitals and are on Faculty at Alpert School of Medicine at Brown University or Brigham and Womens.

Big City Medicine / Small-Town Lifestyle Ivy League Innovation

* Rhode Island has abundant cultural, recreational, and modern amenities with a 1.1M population but the friendliness and accessibility of a small town
* Over 400 miles of coastline with easy access to Newport, Block Island, and Marthas Vineyard
* Exceptional educational opportunities with 12 Universities including Ivy Leagues Brown University
* Lifestyle choices include?urban, suburban, coastal, and country options
* Boston or Cape Cod-1 Hr, NYC-3hrs and the convenience of a local International Airport
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Sr Medical Services Recruiter - Veterans Evaluations Services

02901 Providence, Rhode Island Maximus

Posted 2 days ago

Job Viewed

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Job Description

Permanent
Description & Requirements

Maximus is currently hiring for a Sr Medical Services Recruiter to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The Sr Medical Services Recruiter is responsible for managing the entire provider/DX facility recruitment process including sourcing, screening, interviewing, salary negotiations, offers, and compliance. The Sr Medical Services Recruiter would also be tasked with utilizing various sourcing methodologies to identify potential providers/facilities, including job boards, social media, professional networks, and conferences.

- Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.

Essential Duties and Responsibilities:
- Manage the entire provider/DX facility recruitment process, including sourcing, screening, interviewing, salary negotiations, offers, and compliance.
- Utilize various sourcing methodologies to identify potential providers/facilities, including job boards, social media, professional networks, and conferences.
- Review resumes and applications to identify qualified candidates.
- Conduct initial phone screens and interviews to assess candidates' qualifications and fit for the role.
- Ensure timely collection and submission of all required documents to the credentialing team, adhering to company compliance policies.
- Maintain accurate records and provide regular reports on provider recruitment activities and outcomes.
- Ensure all hiring decisions comply with employment laws and regulations.
- Develop and implement innovative provider/DX facility recruitment strategies to attract top talent.
- Partner with operational leaders to address workforce and provider recruitment challenges.
- Assist with training new provider/DX facility recruiters and cross-training of existing lower level recruiters.

- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role. New hires will not be exempt from using company provided equipment.

- Home Office Requirements Using Maximus-Provided Equipment:

- Internet speed of 20mbps or higher required (you can test this by going to (1) Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router

- Private work area and adequate power source

- Must currently and permanently reside in the Continental US

Minimum Requirements

- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

- Previous medical services and/or business development related recruiting experience highly preferred.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .

Minimum Salary

$

83,900.00

Maximum Salary

$

83,900.00

Apply Now

Sr Medical Services Recruiter - Veterans Evaluations Services

02840 Newport, Rhode Island Maximus

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Permanent
Description & Requirements

Maximus is currently hiring for a Sr Medical Services Recruiter to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The Sr Medical Services Recruiter is responsible for managing the entire provider/DX facility recruitment process including sourcing, screening, interviewing, salary negotiations, offers, and compliance. The Sr Medical Services Recruiter would also be tasked with utilizing various sourcing methodologies to identify potential providers/facilities, including job boards, social media, professional networks, and conferences.

- Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.

Essential Duties and Responsibilities:
- Manage the entire provider/DX facility recruitment process, including sourcing, screening, interviewing, salary negotiations, offers, and compliance.
- Utilize various sourcing methodologies to identify potential providers/facilities, including job boards, social media, professional networks, and conferences.
- Review resumes and applications to identify qualified candidates.
- Conduct initial phone screens and interviews to assess candidates' qualifications and fit for the role.
- Ensure timely collection and submission of all required documents to the credentialing team, adhering to company compliance policies.
- Maintain accurate records and provide regular reports on provider recruitment activities and outcomes.
- Ensure all hiring decisions comply with employment laws and regulations.
- Develop and implement innovative provider/DX facility recruitment strategies to attract top talent.
- Partner with operational leaders to address workforce and provider recruitment challenges.
- Assist with training new provider/DX facility recruiters and cross-training of existing lower level recruiters.

- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role. New hires will not be exempt from using company provided equipment.

- Home Office Requirements Using Maximus-Provided Equipment:

- Internet speed of 20mbps or higher required (you can test this by going to (1) Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router

- Private work area and adequate power source

- Must currently and permanently reside in the Continental US

Minimum Requirements

- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

- Previous medical services and/or business development related recruiting experience highly preferred.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .

Minimum Salary

$

83,900.00

Maximum Salary

$

83,900.00

Apply Now

Clinical Support - WO - Convenient Care Registered Nurse

02895 Woonsocket, Rhode Island Thundermist Health Center

Posted today

Job Viewed

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Job Description

Job Title: Registered Nurse Reports to: Nursing Management Department: Medical FLSA Status: Non-Exempt Job Grade: 9c Version Date: January 2024

General Responsibilities: Thundermist nurses play a vital role in enhancing individual and community health. We prioritize excellence through continual improvement, incorporating lifelong learning, and evidence-based practice. Our approach involves recognizing patients as active partners in care and tailoring care to their preferences, values, and needs. We cultivate communication and mutual respect, striving for high-quality patient care while minimizing risks through effective system management and individual performance.

Leveraging technology we enhance communication, manage knowledge, and support decision-making. Operating seamlessly within nursing and inter-professional teams, Thundermist nurses contribute significantly to advancing care and fostering a positive work environment. Qualifications: Required Qualifications: • Graduate of an accredited school of nursing program. • Active State of Rhode Island Registered Nurse License • Current Basic Life Support (BLS) for Healthcare Providers • Able to perform assigned tasks and responsibilities in caring for patients across the lifespan.

Preferred Qualifications: • One or more years nursing experience, new RN graduates will be considered. • Bilingual • Experience in an Ambulatory Health Care setting.

Skills, Abilities, and Desired Competencies: • Proficient in contributing effectively within an inter-disciplinary team. • Demonstrates professionalism. • Self-motivation, triage proficiency, and effective teaching abilities. • Capable of conveying information clearly and succinctly through both verbal and written communication. • Deliver evidence-based care with compassion and empathy.

* Candidates who do not meet all of the preferred qualifications are encouraged to apply. Significant Job Functions: The categories below are demonstrative of the Thundermist core values, integrity, innovation, excellence, community, and caring. Integrity: • Analyze and collect health data to identify health issues, risks, and areas requiring intervention. • Develop and implement nursing care plans using an individualized patient approach. • Consistently align with organizational values by adhering to organizational policies and procedures. • Conduct an age-appropriate assessment of the patient's health status, considering the physical, mental, and emotional aspects of care. • Adheres to Occupational Safety and Health Administration (OSHA) and Health Insurance Portability and Accountability Act (HIPAA) guidelines ensuring privacy, data security, and a safe work environment. • Reference evidenced-based publications and tools, upholding nursing best practices in telephone triage. Innovation: • Champions patient health needs and rights, striving for health equity and social justice. • Employ standing orders and standard operating procedures in the provision of care. • Advocate for patients' rights and coordinate services to ensure holistic and patient-centered care. • Actively engage in initiatives aimed at improving performance and patient outcomes. • Anticipate provider and patient needs by proactively reviewing charts and engaging in team huddles. • Engage in continuous education and training to remain current with best practices and policy changes. • Engage in emergency preparedness activities and response efforts as directed by the organization.

Excellence: • Provide health education to individuals, families, and groups. • Safely administer vaccinations to individuals across the lifespan, ensuring community-wide protection against preventable diseases. • Maintain accurate and detailed documentation of patient interactions and interventions in the EMR. • Collaborate with healthcare providers to manage chronic diseases, emphasizing prevention and control. • Apply critical thinking skills to ensure the safe delivery of care across the lifespan.

* Perform nursing visits utilizing evidence-based health education adapted to the patient's level of understanding. • Review externally ordered laboratory tests and diagnostic imaging, notifying the provider of any abnormal results in accordance with organizational protocols. • Apply critical judgment when assessing the patient's present health status to determine the optimal course of action for their care and disposition. • Adhere to infection control policies and protocols while providing care to patients in the clinical setting. • Participates actively in code and response teams, responding promptly to events. Community: • Engage in outreach activities, raising awareness of health issues and available services. • Collaborate with healthcare team members to ensure and optimize patient care. • Meet the varied needs of diverse populations through compassionate and empathetic nursing care. • Support patients' reproductive health and family planning needs through nursing, education, and excellent care. • Delegate tasks within the support staff or student's scope and serve as a resource and role model. • Enhance clinical excellence by fostering open communication with leadership, colleagues, and peers.

Caring: • Provide empathetic and emotional support to individuals and families dealing with health challenges. • Consider the patient's preferences, values, and cultural background when formulating a plan of care. • Foster a work culture that is attentive to the needs of both colleagues and patients, strengthened by constructive feedback, supportive words, and positive actions.

Physical Effort/ Environment • This role is onsite. • Moderate physical activity, walking, standing, stooping, and occasional lifting. • Potential exposure to blood-borne pathogens, biohazardous materials, and infectious diseases. • Manual dexterity required for injections, immunizations, computer use, etc. Work Schedule Demands: • Hours may consist of weekdays, weekends, and holidays, including all hours of operation.

* Primary location of Thundermist Woonsocket with possible travel to all Thundermist Convenient Care locations to meet needs of the department.

Communication Skills: • Have sensitivity to the patient population we serve, by identifying cultural, social, and economic

characteristics. Applies verbal and non-verbal communication skills in patient interactions and utilizes teach-back, active listening, written materials, and visual aids. • Able to document clearly, competently, and concisely in the medical record. Ability to maintain confidentiality of information and communicate in a professional manner with patients, families, other staff, and outside contacts

Confidentiality of Information: Thundermist is dedicated in securing the privacy and confidentiality of protected health information under the Health Insurance Portability and Accountability Act. It is the responsibility of all employees to comply to state and federal guidelines in accessing sensitive information. Additionally, this role will have access to sensitive agency information. The incumbent must apply strict confidentiality.

ADA & EEOC Statement: Thundermist is dedicated to the goal of building and maintaining a diverse and inclusive workforce committed to caring for patients in a manner that is respectful of cultural difference. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Clinical Support - WO - Convenient Care Registered Nurse

02895 Woonsocket, Rhode Island Thundermist Health Center

Posted today

Job Viewed

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Job Description

Thundermist's Mission - To improve the health of our patients and communities by delivering exceptional health care, removing barriers to that care, and advancing healthy lifestyles.

Please note, effective September 1,2021, all Thundermist employees are required to have an initial dose of vaccine to prevent Covid-19. Effective October 1, 2021, all employees of RI licensed health care facilities must be fully vaccinated against Covid-19. Employees may be deemed exempt from this requirement based on documentation from their health care provider.

Job Title: Registered Nurse Reports to: Nursing Management Department: Medical FLSA Status: Non-Exempt Job Grade: 9c Version Date: January 2024

General Responsibilities: Thundermist nurses play a vital role in enhancing individual and community health. We prioritize excellence through continual improvement, incorporating lifelong learning, and evidence-based practice. Our approach involves recognizing patients as active partners in care and tailoring care to their preferences, values, and needs. We cultivate communication and mutual respect, striving for high-quality patient care while minimizing risks through effective system management and individual performance.

Leveraging technology we enhance communication, manage knowledge, and support decision-making. Operating seamlessly within nursing and inter-professional teams, Thundermist nurses contribute significantly to advancing care and fostering a positive work environment. Qualifications: Required Qualifications: • Graduate of an accredited school of nursing program. • Active State of Rhode Island Registered Nurse License • Current Basic Life Support (BLS) for Healthcare Providers • Able to perform assigned tasks and responsibilities in caring for patients across the lifespan.

Preferred Qualifications: • One or more years nursing experience, new RN graduates will be considered. • Bilingual • Experience in an Ambulatory Health Care setting.

Skills, Abilities, and Desired Competencies: • Proficient in contributing effectively within an inter-disciplinary team. • Demonstrates professionalism. • Self-motivation, triage proficiency, and effective teaching abilities. • Capable of conveying information clearly and succinctly through both verbal and written communication. • Deliver evidence-based care with compassion and empathy.
• Candidates who do not meet all of the preferred qualifications are encouraged to apply. Significant Job Functions: The categories below are demonstrative of the Thundermist core values, integrity, innovation, excellence, community, and caring. Integrity: • Analyze and collect health data to identify health issues, risks, and areas requiring intervention. • Develop and implement nursing care plans using an individualized patient approach. • Consistently align with organizational values by adhering to organizational policies and procedures. • Conduct an age-appropriate assessment of the patient's health status, considering the physical, mental, and emotional aspects of care. • Adheres to Occupational Safety and Health Administration (OSHA) and Health Insurance Portability and Accountability Act (HIPAA) guidelines ensuring privacy, data security, and a safe work environment. • Reference evidenced-based publications and tools, upholding nursing best practices in telephone triage. Innovation: • Champions patient health needs and rights, striving for health equity and social justice. • Employ standing orders and standard operating procedures in the provision of care. • Advocate for patients' rights and coordinate services to ensure holistic and patient-centered care. • Actively engage in initiatives aimed at improving performance and patient outcomes. • Anticipate provider and patient needs by proactively reviewing charts and engaging in team huddles. • Engage in continuous education and training to remain current with best practices and policy changes. • Engage in emergency preparedness activities and response efforts as directed by the organization.

Excellence: • Provide health education to individuals, families, and groups. • Safely administer vaccinations to individuals across the lifespan, ensuring community-wide protection against preventable diseases. • Maintain accurate and detailed documentation of patient interactions and interventions in the EMR. • Collaborate with healthcare providers to manage chronic diseases, emphasizing prevention and control. • Apply critical thinking skills to ensure the safe delivery of care across the lifespan.
• Perform nursing visits utilizing evidence-based health education adapted to the patient's level of understanding. • Review externally ordered laboratory tests and diagnostic imaging, notifying the provider of any abnormal results in accordance with organizational protocols. • Apply critical judgment when assessing the patient's present health status to determine the optimal course of action for their care and disposition. • Adhere to infection control policies and protocols while providing care to patients in the clinical setting. • Participates actively in code and response teams, responding promptly to events. Community: • Engage in outreach activities, raising awareness of health issues and available services. • Collaborate with healthcare team members to ensure and optimize patient care. • Meet the varied needs of diverse populations through compassionate and empathetic nursing care. • Support patients' reproductive health and family planning needs through nursing, education, and excellent care. • Delegate tasks within the support staff or student's scope and serve as a resource and role model. • Enhance clinical excellence by fostering open communication with leadership, colleagues, and peers.

Caring: • Provide empathetic and emotional support to individuals and families dealing with health challenges. • Consider the patient's preferences, values, and cultural background when formulating a plan of care. • Foster a work culture that is attentive to the needs of both colleagues and patients, strengthened by constructive feedback, supportive words, and positive actions.

Physical Effort/ Environment • This role is onsite. • Moderate physical activity, walking, standing, stooping, and occasional lifting. • Potential exposure to blood-borne pathogens, biohazardous materials, and infectious diseases. • Manual dexterity required for injections, immunizations, computer use, etc. Work Schedule Demands: • Hours may consist of weekdays, weekends, and holidays, including all hours of operation.
• Primary location of Thundermist Woonsocket with possible travel to all Thundermist Convenient Care locations to meet needs of the department.

Communication Skills: • Have sensitivity to the patient population we serve, by identifying cultural, social, and economic

characteristics. Applies verbal and non-verbal communication skills in patient interactions and utilizes teach-back, active listening, written materials, and visual aids. • Able to document clearly, competently, and concisely in the medical record. Ability to maintain confidentiality of information and communicate in a professional manner with patients, families, other staff, and outside contacts

Confidentiality of Information: Thundermist is dedicated in securing the privacy and confidentiality of protected health information under the Health Insurance Portability and Accountability Act. It is the responsibility of all employees to comply to state and federal guidelines in accessing sensitive information. Additionally, this role will have access to sensitive agency information. The incumbent must apply strict confidentiality.

ADA & EEOC Statement: Thundermist is dedicated to the goal of building and maintaining a diverse and inclusive workforce committed to caring for patients in a manner that is respectful of cultural difference. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Thundermist is dedicated to the goal of building and maintaining a diverse and inclusive workforce committed to caring for patients in a manner that is respectful of cultural difference. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Clinical Social Worker Health Care Facility Surveyor

02912 Providence, Rhode Island GreenLife Healthcare Staffing

Posted 2 days ago

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Job Description

Clinical Social Worker Health Care Facility Surveyor - Rhode Island (#1276)

  • Employee retirement plan (401k) with a generous match and immediate vesting
  • Company-issued and company-paid Amex card for travel
  • All travel expenses paid directly by the company
  • Company-paid tax-free Health Savings Account (HSA)
  • CMS’s Long-Term Care Basic Training and SMQT certification are required

Impact Recruiting Solutions is currently seeking a Clinical Social Worker Health Care Facility Surveyor to fill an opening with a Quality Improvement Consulting Company and will work in a technically exciting environment supporting internal and external customers nationwide.

Requirements

  • Must have a Master's degree in Social Work
  • Must have successfully completed CMS’s Long-Term Care Basic Training and passed the Surveyor Minimum Qualifications Test (SMQT).
  • Must have at least two (2) years of recent experience working as a surveyor accrediting or certifying facilities that serve the residents of long-term care facilities.
  • Must maintain current licensure to practice as an LCSW
  • Demonstrated history of independent decision-making skills to direct and effectively manage the survey process.
  • Ability to set priorities independently and collectively in performing survey tasks.
  • Ability to openly discuss conflicts/controversy, and to seek assistance when appropriate to make decisions and resolve conflicts.
  • U.S. Citizenship is required for this position
  • Ability to travel up to 75% of the time on a regular basis is required

Benefits

  • The salary for this position is $72,000 - $80,000 / yr
  • This is a Full-time position (Monday - Friday)
  • Flexible paid vacation days
  • Paid holidays
  • Company-issued and company-paid Amex card for travel
  • All travel expenses paid directly by the company
  • Airline and hotel points accumulate for employee's personal use
  • Employee discounts
  • Employee retirement plan (401k) with a generous match and immediate vesting
  • Company-paid tax-free Health Savings Account (HSA)
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Company-paid life insurance
  • Company-paid disability insurance
  • Extensive training opportunity
  • Predictable work schedule
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Medical Director, Clinical Services

02940 Providence, Rhode Island Highmark Health

Posted 15 days ago

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Job Description

**Company :**
Highmark Inc.
**Job Description :**
**JOB SUMMARY**
This job, as part of a physician team, ensures that utilization management responsibilities are performed in accordance with the highest and most current clinical standards. The incumbent reviews escalated cases electronically and using Medical Policy criteria sets to evaluate the medical necessity and appropriateness of the requested treatment of service. Depending on the nature of the case, telephonic peer to peer discussions may be required. The incumbent ensures compliance to NCQA, URAC, CMS, DOH, and DOL regulations at all times. In addition to utilization review, the incumbent participates as the physician member of the multidisciplinary team for case and disease management. They will advise the multidisciplinary team on cases, particularly high-risk cases, through the team structure. Additionally, the incumbent may be assigned special projects to help support and improve the care of our members
**ESSENTIAL RESPONSIBILITIES**
+ Conduct electronic review of escalated cases against medical policy criteria, which may include telephonic peer to peer discussions, to determine medical necessity and appropriateness. Complete initial determination of cases, review of appeals and grievances, and other reviews as assigned. Compose clear and concise rationales for member and provider determination notifications all while adhering to required compliance standards (NCQA, URAC, CMS, DOH, and DOL regulations, etc.). Ensure that all aspects of the medical management process are consistent with community standards of care.
+ Participate as a member of the CMDM multidisciplinary team. Attend huddles and grand rounds. Advise multidisciplinary team on cases that require physician expertise.
+ Participate in protocol and guidelines development to ensure consistency in the review process.
+ Actively manage projects and/or participate on project teams that require a physician subject matter expert.
+ Other duties as assigned.
**EDUCATION**
**Required**
+ Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO)
**Substitutions**
+ None
**Preferred**
+ Master's Degree in Business Administration/Management or Public Health
**EXPERIENCE**
**Required**
+ 5 years in Clinical, Direct Patient care (hospital, outpatient, or private practice)
**Preferred**
+ 1 year in Medical Management in a Health Insurance Plan; strong knowledge of managed care industry
**LICENSES AND CERTIFICATION**
**Required**
+ Medical Doctor or Doctor of Osteopathic Medicine (DO)
+ Awarded Board Certification at least once in specialty recognized by the American Board of Medical Specialties or the American Osteopathic Association Specialty Certifying Boards
+ Active medical state licensure required. Additional specific state licensure(s) may be required based on business need.
**Preferred**
+ None
**SKILLS**
+ Critical Thinking
+ Case Management
+ Customer Service
+ Oral & Written Communication Skills
+ Collaboration
+ Listening
+ Telephone Skills
+ General Computer Skills
+ Clinical Software
+ Managed Care
**Language (Other than English)**
None
**Travel Required**
0% - 25%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
Position Type
Office-Based
Teaches / trains others regularly
Occasionally
Travel regularly from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
No
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Rarely
Lifting: 25 to 50 pounds
Rarely
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$170,000.00
**Pay Range Maximum:**
$352,500.00
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J
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