65 Career Center jobs in Tarboro

This position is dedicated to ensuring that the standards of service by Good Sam and its partners are consistently delivered providing a positive and seamless customer journey. This is a preventative team that takes proactive measures to mitigate potential at-risk roadside events. You will be responsible for monitoring cases to ensure the intent of the program and company expectations are being met to ensure the customer experience aligns with the overarching goals of our roadside assistance program. In this role, you will collaborate closely with various internal teams and external partners to facilitate prompt and effective resolutions for our members during their roadside event. You will have the authority to make decisions beyond program limitations when necessary, prioritizing the customer experience. The ability to quickly adapt to complex situations and clearly communicate your decision-making process will be essential for success in this role.
**What You'll Do:**
· Ensuring that all roadside assistance requests are handled promptly and accurately while monitoring real-time via various platforms reviewing cases triggers to mitigate any at risk situations.
· Monitor executive email distribution list for VIP escalations to quickly direct, communicate and determine resolution to deescalate situation as needed.
· Provide guidance, coaching, and process improvement recommendations to address inefficiencies or gaps in procedures, always keeping the customer journey and experience at the forefront.
· Lead development sessions for new hires, agents, leads, and other supervisors, aimed at enhancing performance and elevating customer service standards.
· Collaborate with service providers to ensure the most effective course of action is taken promptly and accurately to deliver a definitive resolution.
· Work alongside Dispatch and other departments to maintain seamless communication and ensure that all services are coordinated efficiently.
· Must be able to assimilate and coordinate various pieces of information to accurately assess the situation, identify the underlying problem or story, and guide others towards a potential solution.
· Handle complex or high-priority cases, offering senior-level support and ensuring resolutions that align with both customer and business objectives.
· Maintain composure during high stress situations and provide a voice of reason to our agents and members.
**What You'll Need to Have for the Role:**
· High school diploma or equivalent required; bachelor's degree in business or related field preferred.
· 3 + years of experience in customer service or call center environments, with at least 1-2 years in a supervisory or leadership role.
· Working knowledge of roadside assistance operations and service-level agreements.
· Exceptional problem-solving and decision-making abilities, with the capability to handle complex and high-pressure situations.
· Advanced communication and conflict resolution skills, with the ability to handle escalated issues professionally.
· Excellent organizational and multitasking skills, with attention to detail and time management.
· Familiarity with roadside assistance operations, call center software, CRM systems and office 365 applications
· Experience in roles that required high emotional intelligence, being able to demonstrate strong self-awareness, empathy, and interpersonal skills to effectively manage emotions, resolve conflicts, and foster positive relationships.
· Excellent communication and conflict resolution abilities.
**Pay Range:**
$50,065.00-$73,055.00 Annual
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

PURPOSE AND SCOPE:

Supports the Organization mission, vision, core values and customer service philosophy. Adheres to the Organization Compliance Program, including following all regulatory and Organization policy requirements.

Provides direct nursing care pre, during and post procedure, under the direction of the Facility Manager, Director of Nursing and/or Charge Registered Nurse, utilizing standard nursing techniques to assist the physician in optimum patient outcomes following facility policies and procedures.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

QUALITY:

* Responsible for supporting and driving organization quality standards through meeting regulatory and accrediting body requirements and the practice of Continuous Quality Improvement (CQI), including use of CQI tools.
* Assists with implementation of organization quality goals and facility specific action plans in order to achieve organization quality standards.
* Accountable for outstanding quality of patient care, as defined by the organization quality goals, to ensure that organization policies and procedures are followed.
* Responsible for addressing and acting on adverse events and action thresholds in collaboration with facility management.
* Maintains integrity of medical records and other organization administrative and operational records.
* Complies with all data collection and auditing activities.
* Maintains facility environmental integrity and safety.

PATIENT:

* Obtains necessary medical history, discusses procedure and answers questions, and performs nursing assessment on the day of the procedure.
* Provides education to patients and patient's family regarding post procedure care of vascular access.
* Monitors patient condition before, during and after the procedure, especially patients having moderate sedation and contrast media injections for possible complications or reactions.
* Acts as a resource for the patient to address patient concerns and questions.
* Identifies and communicates patient related issues to facility management, as needed.
* Completes documentation of patient information from admission to discharge in an accurate manner.
* Confirm written orders, consents and lab work are completed and documented in accordance with facility policies. This includes appropriate preparation of lab requisitions; delivery to appropriate labs; reporting and forwarding of lab results to appropriate physician.
* Maintains competency with all emergency operational procedures, and initiates CPR and emergency measures, as needed.
* Administers medications and IV moderate sedation to patients as directed per physician's orders, and in compliance with organization, company, federal, state and local regulations.
* Acts as scrub technologist to assist the physician during procedure as needed, maintaining a sterile technique.
* Assists with patient workflow by transporting patients as needed.
* Performs point - of - care laboratory testing as directed per physician's orders and in compliance with organization, company, federal, state and local regulations.
* Performs IV insertion as per physician orders.
* Performs additional tasks as designated by Physician, practicing in compliance with state regulations.

PHYSICIANS:

* Provides regular and effective communication with physicians on an as needed basis.
* Attends and participates in CQI meetings with physicians, reporting on assigned topics.
* May assist facility management in working with the physicians and staff to verify all necessary instruments and equipment.
* Assists the physician in completing and reporting state required adverse event reports and reporting internally as per organization/FMC policy and procedure.

MAINTENANCE/TECHNICAL:

* Operates appropriate facility equipment and technology, including but not limited to, patient monitors, defibrillators, medical recording devices, sterilizers and computers in a safe and efficient manner.
* Inspects operation of all facility equipment and reports malfunctions, and maintenance needs to ensure the safe and effective operation of all vascular access equipment.
* Inspects operation of all facility operating systems, including temperature checks in appropriate areas and physical structure of the facility and reports any issues to the Facility Manager.
* Ensures a clean, safe and sanitary environment in the vascular access facility at all times.
* Ensures all blood spills are immediately addressed according to the organization/FMCNA Bloodborne Pathogen Control Policies.

ADMINISTRATIVE:

* Assists with efficient utilization of medication, laboratory, inventory, supplies and equipment to achieve supply cost goals following all guidelines established in the organization formularies.
* May assist in the development and revision of any applicable policies and procedures related to the facility to ensure continuous process improvement.
* Assists with Continuous Quality Improvement (CQI) activities including monthly reports and attending meetings as required.
* Assists with maintaining medication supply, including inventory control, checking for expired medications, and ensuring appropriate recording of controlled substances as required by law.
* Completes usage logs for all medications with appropriate documentation, as well as, records of drug disposal in accordance with local, state, and federal law.
* Assists with maintaining facility supply inventory, including ordering and restocking of supplies as needed.
* Examines emergency equipment and supplies, including stocking of the crash cart on a regular basis.
* Completes medical records in an accurate manner in compliance with organization policies and procedures prior to discharge of the patient. Perform chart audits on a regular basis.
* May participate in facility regulatory and accreditation surveys and action plans to address any deficiencies.
* Completes state required records for all implanted devices in an accurate and timely manner and in accordance with organization/FMS records management guidelines.
* Participates in staff meetings, training and orientation as assigned.
* Complies with HIPPA policies and standards regarding patient information and medical records.
* Assist with various projects as assigned by direct supervisor.
* Other duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

* The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians. The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance.
* The position requires frequent prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to move, with assistance, patients and equipment of up to 200 lbs. There is a two-person assist program and material assist devices for the heavier items.
* The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious, contagious diseases/materials and radiation. May be required to wear protective gear in procedure rooms for extended periods of time.

EDUCATION:

* High School Diploma required; Associate's Degree desirable; and Bachelor's Degree strongly preferred
* Graduate of an accredited School of Nursing (R.N.)
* Current appropriate state licensure and ACLS certification required.

EXPERIENCE AND REQUIRED SKILLS

* 4 - 6 years' related experience preferred.
* Office Based Surgical Center/Ambulatory Surgical Center/Vascular Access, Cardiac Cath Lab, or a combination of ASC, surgical, Interventional Radiology and ICU/CCU or emergency department experience preferred.
* Proficient in the use of computers and related software such as Microsoft Office is necessary.
* Proficient in IV insertion.
* Proficient in cardiac rhythm recognition.
* Experience with Medical database software.
* Certified in BLS & ACLS successfully completed course certifications.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

Hiring Bonus for New Hires

Hiring Bonus for New Hires

**PURPOSE AND SCOPE:**

Supports the Organization mission, vision, core values and customer service philosophy. Adheres to the Organization Compliance Program, including following all regulatory and Organization policy requirements.

Provides direct nursing care pre, during and post procedure, under the direction of the Facility Manager, Director of Nursing and/or Charge Registered Nurse, utilizing standard nursing techniques to assist the physician in optimum patient outcomes following facility policies and procedures.

**PRINCIPAL DUTIES AND RESPONSIBILITIES:**

**QUALITY:**

+ Responsible for supporting and driving organization quality standards through meeting regulatory and accrediting body requirements and the practice of Continuous Quality Improvement (CQI), including use of CQI tools.

+ Assists with implementation of organization quality goals and facility specific action plans in order to achieve organization quality standards.

+ Accountable for outstanding quality of patient care, as defined by the organization quality goals, to ensure that organization policies and procedures are followed.

+ Responsible for addressing and acting on adverse events and action thresholds in collaboration with facility management.

+ Maintains integrity of medical records and other organization administrative and operational records.

+ Complies with all data collection and auditing activities.

+ Maintains facility environmental integrity and safety.

**PATIENT:**

+ Obtains necessary medical history, discusses procedure and answers questions, and performs nursing assessment on the day of the procedure.

+ Provides education to patients and patient's family regarding post procedure care of vascular access.

+ Monitors patient condition before, during and after the procedure, especially patients having moderate sedation and contrast media injections for possible complications or reactions.

+ Acts as a resource for the patient to address patient concerns and questions.

+ Identifies and communicates patient related issues to facility management, as needed.

+ Completes documentation of patient information from admission to discharge in an accurate manner.

+ Confirm written orders, consents and lab work are completed and documented in accordance with facility policies. This includes appropriate preparation of lab requisitions; delivery to appropriate labs; reporting and forwarding of lab results to appropriate physician.

+ Maintains competency with all emergency operational procedures, and initiates CPR and emergency measures, as needed.

+ Administers medications and IV moderate sedation to patients as directed per physician's orders, and in compliance with organization, company, federal, state and local regulations.

+ Acts as scrub technologist to assist the physician during procedure as needed, maintaining a sterile technique.

+ Assists with patient workflow by transporting patients as needed.

+ Performs point - of - care laboratory testing as directed per physician's orders and in compliance with organization, company, federal, state and local regulations.

+ Performs IV insertion as per physician orders.

+ Performs additional tasks as designated by Physician, practicing in compliance with state regulations.

**PHYSICIANS:**

+ Provides regular and effective communication with physicians on an as needed basis.

+ Attends and participates in CQI meetings with physicians, reporting on assigned topics.

+ May assist facility management in working with the physicians and staff to verify all necessary instruments and equipment.

+ Assists the physician in completing and reporting state required adverse event reports and reporting internally as per organization/FMC policy and procedure.

**MAINTENANCE/TECHNICAL:**

+ Operates appropriate facility equipment and technology, including but not limited to, patient monitors, defibrillators, medical recording devices, sterilizers and computers in a safe and efficient manner.

+ Inspects operation of all facility equipment and reports malfunctions, and maintenance needs to ensure the safe and effective operation of all vascular access equipment.

+ Inspects operation of all facility operating systems, including temperature checks in appropriate areas and physical structure of the facility and reports any issues to the Facility Manager.

+ Ensures a clean, safe and sanitary environment in the vascular access facility at all times.

+ Ensures all blood spills are immediately addressed according to the organization/FMCNA Bloodborne Pathogen Control Policies.

**ADMINISTRATIVE:**

+ Assists with efficient utilization of medication, laboratory, inventory, supplies and equipment to achieve supply cost goals following all guidelines established in the organization formularies.

+ May assist in the development and revision of any applicable policies and procedures related to the facility to ensure continuous process improvement.

+ Assists with Continuous Quality Improvement (CQI) activities including monthly reports and attending meetings as required.

+ Assists with maintaining medication supply, including inventory control, checking for expired medications, and ensuring appropriate recording of controlled substances as required by law.

+ Completes usage logs for all medications with appropriate documentation, as well as, records of drug disposal in accordance with local, state, and federal law.

+ Assists with maintaining facility supply inventory, including ordering and restocking of supplies as needed.

+ Examines emergency equipment and supplies, including stocking of the crash cart on a regular basis.

+ Completes medical records in an accurate manner in compliance with organization policies and procedures prior to discharge of the patient. Perform chart audits on a regular basis.

+ May participate in facility regulatory and accreditation surveys and action plans to address any deficiencies.

+ Completes state required records for all implanted devices in an accurate and timely manner and in accordance with organization/FMS records management guidelines.

+ Participates in staff meetings, training and orientation as assigned.

+ Complies with HIPPA policies and standards regarding patient information and medical records.

+ Assist with various projects as assigned by direct supervisor.

+ Other duties as assigned.

**PHYSICAL DEMANDS AND WORKING CONDITIONS:**

+ The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

+ Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians. The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance.

+ The position requires frequent prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to move, with assistance, patients and equipment of up to 200 lbs. There is a two-person assist program and material assist devices for the heavier items.

+ The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious, contagious diseases/materials and radiation. May be required to wear protective gear in procedure rooms for extended periods of time.

**EDUCATION:**

+ High School Diploma required; Associate's Degree desirable; and Bachelor's Degree strongly preferred

+ Graduate of an accredited School of Nursing (R.N.)

+ Current appropriate state licensure and ACLS certification required.

**EXPERIENCE AND REQUIRED SKILLS**

+ 4 - 6 years' related experience preferred.

+ Office Based Surgical Center/Ambulatory Surgical Center/Vascular Access, Cardiac Cath Lab, or a combination of ASC, surgical, Interventional Radiology and ICU/CCU or emergency department experience preferred.

+ Proficient in the use of computers and related software such as Microsoft Office is necessary.

+ Proficient in IV insertion.

+ Proficient in cardiac rhythm recognition.

+ Experience with Medical database software.

+ Certified in BLS & ACLS successfully completed course certifications.

**EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity**

**Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.**

**EOE, disability/veterans**

The Distribution Center Manager-Battleboro will play a critical role in ensuring the smooth and efficient operation of a fast-paced distribution center. This hands-on position demands a creative and problem-solving mindset to address the various challenges that arise in a dynamic environment. The manager will oversee all aspects of the distribution process, ensuring that operations run smoothly and internal and customer service metrics are consistently met.
This position will directly manage the Battleboro, NC Distribution Center and while maintaining a collaborative relationship with Distribution Service Centers in California, Indiana, New Jersey and Texas.
**Purpose of Position/Major responsibilities - Ongoing tasks** **:**
+ Lead all distribution operations in Battleboro, NC; including inventory, kitting, wire cutting, pick and pack and shipping operations.
+ Provide a safe and inclusive work environment that challenges and allows employees to develop and advance.
+ Develop and enforce standard work processes and procedures that will achieve the strategic objectives of the operation.
+ Maintain leadership role in Warehouse Management System, working with IT and customers to effectively integrate with SAP and various customer interfaces (EDI, ASN, customer portals).
+ Hands-on leadership role in learning, training and enforcing process controls on the floor and in the Warehouse Management System.
+ Work with team to drive continuous improvement actions for departmental KPI's (Safety, OTD, OTIF, Fulfillment rate, Scrap, Labor efficiencies, Variable Cost, Inventory Accuracy and Customer Satisfaction)
+ Work with quality and distribution teams to drive department's quality efforts through example and issuance of policy when necessary. This includes all operational activities governed by ISO 9001 and EEBU Quality System Requirements
+ Work with HSE and distribution teams to ensure employees are provided with a workplace that is free from avoidable safety and environmental hazards and in compliance with ISO 14001 and ISO 45001. Drive 6S and Layer Process Audits (LPAs) in all distribution locations.
+ Contribute to company cost reduction goals by generating and implementing cost reduction projects.
+ Evaluate and approve cost center budgets in accordance with Management Plan (ManPlan).
+ Manage the transportation of all shipments including coordinating carriers, overseeing claims, and scheduling international shipments.
+ Work closely with Business Team and Sales to understand customer needs, making sure that the Distribution Center is aligned and ready to exceed customer expectations.
+ Participate in customer/ supplier teams to provide solutions and drive customer intimacy.
+ Drive or participate in customer improvement projects such as EFM or system integration.
**Knowledge and skill requirements** **:**
+ Strong knowledge of Warehouse Operations and Inventory Control principles
+ Strong leadership skills
+ Strong computer skills including SAP, Data Analysis and Warehouse Management
+ BS in related field or 5-10 years work experience in a fast paced Distribution Center
**Other Details:**
+ 10% Travel
+ Scope of position is North America
_Prysmian, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are._
_All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business._
_Visit our DE&I Page ( _to learn more about Prysmian's commitments._
Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please contact us at .
is a global cabling solutions provider **leading the energy transition and digital transformation** . By leveraging its wide geographical footprint and extensive product range, its track record of **technological leadership and innovation** , and a **strong customer base** , the company is well-placed to capitalise on its **leading positions** and win in new, growing markets. Prysmian's business strategy perfectly matches key market drivers by developing **resilient** , **high-performing** , **sustainable** and **innovative** cable solutions in the segments of **Transmission, Power Grid, Electrification and Digital Solutions** . Prysmian is a public company listed on the Italian Stock Exchange, with almost 150 years of experience, about 30,000 employees, 108 plants and 26 R&D centres in over 50 countries, and sales of over 15 billion in 2023.