8,023 Career Services Manager jobs in the United States

Technical Services Manager

68511 Lincoln, California ECC

Posted today

Job Viewed

Tap Again To Close

Job Description

ECC is looking for a Technical Service Manager to take on the challenge of ensuring all customer deadlines are met with a high level of technical standards. This role involves managing multiple priorities in a fast-paced environment and provides a mixture of customer service, employee development, technical knowledge, and problem-solving to meet the needs of ECC’s clients and staff. With an opportunity to have a significant impact on a growing territory, responsibilities include:

  • Leading performance of profit and people for technical teams in the central region
  • Planning and scheduling projects and staff to support client requirements
  • Managing key performance financial and operational metrics to meet profitability
  • Supporting sales and clients with customized support plans and agreements
  • Aligning processes and standards with other leaders and ECC territories
  • Creating and adhering to technical standards to ensure teams are trained properly
  • Overseeing project and technical management to meet on-time, on-budget, and per specification customer requirements
  • Developing employees to meet job standards and performance expectations
  • Communicating and working with both technical and non-technical staff and customers


Primary Responsibilities (Essential Functions):

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The following areas of responsibility represent Key Results Areas (KRA’s) for which performance will be measured:


Financial Management

  • Manage the overall department(s) profits to equal or exceed budget.
  • Plan and schedule projects to provide adequate workload and maintain established chargeability target.
  • Provide financial and operational performance analysis and projections to relevant managers.
  • Manage staffing hours to ensure appropriate staffing levels.
  • Offer timely proposals for system upgrades and technical solutions to clients.
  • Provide monitoring, inspection, and support agreement proposals.


Marketing

  • Conduct joint sales calls to promote engineering, implementation, and service agreements.
  • Deliver presentations to ensure client embracement of project deliverables and company processes.
  • Maintain direct customer contact for satisfaction throughout project lifecycles.
  • Promote technical services capabilities to grow revenues.
  • Communicate sales leads to the Sales Department.


Internal and External Client Support

  • Develop overall Technical Support strategy for client applications and future products.
  • Ensure premier client experience through the Client Support department.


Technical Standards

  • Train technical staff to provide highest level of integration support.
  • Ensure adherence to technical service standards for customer satisfaction.
  • Communicate with sales and technical departments on proposed systems.
  • Address and document complaints as per company policies.
  • Provide necessary tools and equipment while managing finances.
  • Maintain accurate inventory levels for support services.
  • Prepare cost estimates and ensure minimal variance.
  • Oversee Central Station monitoring accounts.


Staffing Management

  • Interview and hire personnel to maintain staff size for profitability.
  • Maintain a network of subcontractor technical personnel.


Project Management

  • Review contractual documents and conduct consultations to ensure objectives are met.
  • Assign Project Managers and maintain project scheduling.
  • Conduct project reviews and manage costs in relation to budgets.
  • Ensure actual project costs do not exceed 110% of budget.
  • Prepare necessary documents for project completion and invoicing.


Employee Development

  • Develop department and individual goals in alignment with business plan.
  • Create staff training and development plans with necessary certifications.
  • Implement onboarding plans with Human Resources.


Performance Management

  • Provide real-time feedback and guidance to team members.
  • Conduct objective performance assessments with Human Resources.
  • Address performance issues and reinforce desired behaviors.


Additional Responsibilities

  • Cultivate positive inter-departmental relationships.
  • Foster a healthy work environment and represent the company professionally.
  • Ensure adherence to company policies and safety standards.
  • Oversee company vehicle and building maintenance.


Professional Knowledge, Skills, and Ability:

  • Advanced knowledge in the technology industry.
  • Managerial, business, financial planning, and technical skills.
  • Computer literacy for company software programs.
  • Ability to learn and use new technologies.
  • Independent work capability within policies, procedures, and budgets.
  • Solution-focused and results-driven.
  • Excellent customer and employee relation skills.
  • Willingness to work long hours and travel occasionally.


Required Education and/or Work Experience:

  • Management, business, and formal technical training or experience.
  • Experience managing teams and knowledge of system installations and repair.
  • Experience with Fire Alarm, Audio/Video systems, Nurse Call, Intercom, security, and access control.
  • Ability to train others on work standards and processes.


Certificates, Licenses, Registrations:

  • Preferably AVIXA CTS; obtain within one year.
  • NICET Level II or higher preferred; obtain within one year.
  • Valid driver’s license and vehicle insurance.


Physical Requirements:

Reasonable accommodations may be made for individuals with disabilities. Requests should be submitted in writing to the supervisor or Human Resources.

  • Ability to communicate verbally in person and over the phone.
  • Perform repetitive motions with wrists, hands, and fingers.
  • Exert up to 100 pounds of force occasionally.
  • Travel up to 20% of the time within company regions and nationally.
  • Utilize computers, scanners, smartphones, and tablets; willingness to learn new technologies.
  • Perform physical activities such as climbing, stooping, and operating power tools.
  • Work with potential hazards and in various physical conditions.


Job Type: Full-time


Pay:$95K+ per year


Benefits:


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance


Schedule:


  • 8 hour shift
  • Day shift
  • Monday to Friday


Work Location: In person

View Now

Client Services Manager

40201 Louisville, Kentucky Malone Workforce Solutions

Posted today

Job Viewed

Tap Again To Close

Job Description

Bring your personality to the Malone team! Go-getter. Straight-talker. People person. If that sounds like you, consider joining us for our mission. At Malone, there is nothing we love more than helping people and companies connect to accomplish amazing things.


About Us:

Malone is a private, award-winning company dedicated to providing staffing and recruitment needs to clients across the nation. Ranked on the SIA 2024 Top 100 List as one of the Largest Staffing Companies in the US, it is our pleasure to serve as the workforce resource and to make a positive impact on people’s lives.


Malone is actively recruiting a personable and organized Client Services Manager to join our team. If you are passionate about working with clients and employees, a problem-solver, relationship builder and operationally focused, we would love to hear from you.


The Responsibilities:

  • Understand client's workforce needs and assist them to achieve staffing goals
  • Monitor client expectations and satisfaction
  • Perform record keeping, as well as forecasting and reports
  • Use client feedback to drive process improvements
  • Establish efficient communication channels between client and internal departments


The Qualifications:

  • Must have a minimum of two (2) years of customer service experience
  • Must have a Valid Driver's License
  • Must have minimum of one (1) year of management/leadership
  • Client Management, Sales, Human Resources, and/or Staffing experience is preferred, but not required
  • Must possess the ability to complete administrative tasks through set processes while building client relationships
  • Must have exceptional communication skills
  • Must have strong organizational skills and high attention to detail
  • Must be able to work Monday-Friday 8:00am-5:00pm with some early morning or weekend check-ins


The Perks:

• Full Benefits Package including health, dental, vision, and life insurance

• Opportunities for internal advancement

• Relaxed office environment with casual dress code

• Fun, results-driven culture- we reward hard work and celebrate success as a team through company-sponsored activities and team-building events

• Career Development Opportunities

• Opportunity to work with a talented and driven team to support you

• Paid Time Off and 11 paid company holidays

• Partnership with Point University, an accredited institution, to provide tuition discounts

• 2 Days of Giving- Employees get two days of paid time off each year to volunteer their time at an organization of their choice

• Health and Dependent Care FSA options

• 401K with Company Match


Management Registry, Inc. hiring decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

For more information, please contact our corporate office at .

View Now

Information Services Manager

20022 Washington, District Of Columbia Insight Global

Posted today

Job Viewed

Tap Again To Close

Job Description

Pay Range : $103,000 - 160,000k (Based on experience, education, certifications).

Shift : M-F 9 AM - 5 PM, fully onsite

Job Description: Insight Global is seeking an Information Services Manager to support a BEST regional hospital in Washington, DC. This candidate will manage resources, projects and tasks of the Network team, as well as oversee the management responsibilities for the operation and administration of the organizations infrastructure, data resources and systems.

Qualifications:

  • Bachelor's degree in Computer Science or Management Information Systems with a minimum of 10 years of related experience including supervisory responsibilities.
  • Master's Degree preferred.
  • Experience in a healthcare institution preferred.
  • Experience troubleshooting network problems and providing solutions
  • Experience and/or working knowledgeable of VPN, MPLS, Cloud, IPSEC satellite technology, routers, switches, firewalls, hubs, servers, cables, racks, TCP/IP, DNS, UDP, VoIP, internet, configuration management and data centers.
  • Microsoft and/or Cisco certifications preferred.

Skills :

  • Ability to complete work and projects within schedule and budget.
  • Ability to think and come up with solutions quickly
  • Ability to troubleshoot complicated technology issues.
  • Proficient with Microsoft Office tools suite, MS Project, and Visio
View Now

Interventional Services Manager

34655 New Port Richey, Florida BayCare Health System

Posted today

Job Viewed

Tap Again To Close

Job Description

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.


Summary:

  • Manages the day-to-day operations for Interventional Services and/or Cardiac Catheterization/Non-Invasive labs at Morton Plant North Bay in New Port Richey, FL.
  • Leads the clinical, operational and business functions. Coordinates services with related departments.
  • Responsible for appropriate utilization of team resources to effectively and efficiently provide clinical services and quality patient outcomes.
  • Accountable for planning, organizing and controlling all aspects of daily operations.
  • Key responsibilities include staffing, fiscal management, inventory management, quality improvement, team member accountability, accreditation standards, team member coaching and mentoring, education, physician engagement, and accountability for the patient experience.


Minimum Qualifications:

Experience:

  • 5 years experience working in specific area (Cardiac Cath or Radiology) and 3 years working a lead role.


Education:

  • Associates Radiology or Associates Nursing


Credential equivalent experience:

  • ACLS required
  • ARRT (Radiologic Technologists) or RN (Registered Nurse State of FL) or RCIS (Cardiovascular) or RRT (Respiratory Therapy) with an active NBRC Credential for RRT


Benefits:

BayCare offers a competitive total reward package including benefits, paid time off, tuition reimbursement, 401k match and additional yearly contribution, yearly performance appraisals with merit increases, yearly team award bonus, community discounts and the chance to be part of an amazing team and a great place to work!

View Now

Guest Services Manager

10261 New York, New York Furnished Quarters

Posted today

Job Viewed

Tap Again To Close

Job Description

Guest Services Manager

New York, NY | Full-Time | On-Site


About Us

Furnished Quarters is the largest independently owned and operated provider of global temporary housing. With more than 25 years of experience, we provide stylish, fully furnished apartments for business and leisure travelers staying 30 days or more. Guided by our Core Values of Care, Collaboration, Community, Challenge, and Career, we deliver a seamless home-away-from-home experience for our guests.


The Role

We are seeking a Guest Services Manager to lead our New York team. This leadership role is central to creating exceptional guest experiences from pre-arrival through departure. The Guest Services Manager oversees a team of Specialists, Coordinators, and Supervisors and collaborates closely with Operations, Sales, Accounting, Apartment Services, and building management to deliver outstanding service at every step.


What You’ll Do

  • Lead, coach, and develop the Guest Services team to deliver high-quality, personalized service
  • Oversee case management in Salesforce and ensure escalations are resolved with professionalism and empathy
  • Partner with cross-functional teams, including Operations and Apartment Services, to coordinate guest needs and building access
  • Monitor guest satisfaction feedback and use data to coach staff and drive service improvements
  • Communicate SOP updates and department-wide changes to ensure clarity and adoption
  • Participate in the rotating Manager On-Call Program to support urgent guest and business needs


What We’re Looking For

  • Bachelor’s degree in hospitality, business, or a related field required
  • Minimum 5 years of hospitality, guest services, or operations experience, including at least 3 years in a supervisory or managerial role
  • Proven leadership skills with the ability to coach and hold team members accountable
  • Strong communication skills with a professional presence and customer-first mindset
  • Proficiency in Microsoft Office, Salesforce, and project management tools such as Asana
  • Ability to thrive in a fast-paced environment and balance multiple priorities


Why Join Furnished Quarters?

At Furnished Quarters, you’ll be part of a team that values collaboration, service excellence, and professional growth. We offer a supportive culture where your leadership makes a direct impact on both our guests and our team members.


Apply today and help us create seamless, memorable guest experiences.

View Now

Technical Services Manager

33222 Miami, Florida Norwegian Cruise Line Holdings Ltd.

Posted today

Job Viewed

Tap Again To Close

Job Description

JOB SUMMARY

Lead our in-house Riding Teams, designed to support technical projects and maintenance onboard our vessels. This role will be instrumental in ensuring the effective planning, training, deployment, and oversight of multi-disciplinary riding teams, in close collaboration with the shipboard and shoreside technical teams, including drydock projects.


POSITION RESPONSIBILITIES

  • Collaborate with Technical Superintendents to develop detailed scopes of work for riding team relevant onboard technical annual and drydock works and projects.
  • Plan and coordinate the deployment and scheduling of riding teams in accordance with vessel itineraries and project timelines.
  • Ensure riding teams are adequately trained, equipped, and certified for their specific areas of responsibility.
  • Maintain and manage toolboxes and specialized equipment required for riding team operations.
  • Supervise the execution of work remotely or onboard to ensure quality, safety, and adherence to regulatory requirements.
  • Monitor progress of riding team projects and provide regular updates and reports to the Director of Technical Services and the vessel-specific Fleet Senior Director and Technical Superintendents.
  • Promote and ensure a strong safety culture within the riding teams, complying with all company safety policies, environmental standards, and international regulations.
  • Ensure that all work is conducted in accordance with classification society standards, flag state requirements, and other regulatory bodies.
  • Assist in onboarding new riding team members, including mentoring and development of technical skillsets.
  • Support cost control initiatives by optimizing in-house capabilities and tracking performance against project budgets.
  • Perform other job-related functions as assigned.


QUALIFICATIONS

DEGREE TYPE: Bachelor's Degree

FIELD(S) OF STUDY: Marine Engineering, HVAC, or related technical field.

EXPERIENCE

  • Minimum 5 years of experience in Technical/HVAC operations within the maritime or cruise industry. Prior sailing experience or shipboard supervision experience is a plus.


COMPETENCIES & SKILLS

  • Familiarity with maintenance planning systems (e.g., AMOS) and other marine technical platforms.
  • Familiarity with ILO, MARPOL, SOLAS, and ISM Code standards related to marine maintenance activities.
  • Strong understanding of shipboard systems, technical maintenance, and repair practices.
  • Ability to develop and manage complex project plans in coordination with Technical Superintendents and other project stakeholders.
  • Knowledge of international maritime regulations, classification society rules, and environmental standards.
  • Experience supervising multi-disciplinary technical teams, preferably in a shipboard or drydock environment.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Project, Outlook, and report generation tools.
  • Strong interpersonal and collaborative skills with the ability to work across departments and with shipboard staff.
  • Excellent organizational and time management abilities.
  • Able to travel and work aboard vessels as required for approximately 30% of the year.
View Now

Conference Services Manager

94029 Menlo Park, California Hotel Nia

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Overview

Opportunity:  Conference Services Manager

Manage operation of the Conference Services Department overseeing coordination of conference and meeting groups in accordance with established guest service and sustainability standards.

Your Growth Path   

Sales Manager – Director of Catering Sales – Director of Sales

Your Focus

  • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.  
  • Plan and conduct pre and post-convention meetings with clients and respective departments.
  • Establish rapport with and entertain meeting planners while promoting hotel facilities and services.
  • Conduct walking site inspections throughout property.
  • Monitor in-house group activity, providing assistance as needed.
  • Communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs.
  • Assign banquet/meeting rooms set up based on needs of clients.
  • Review banquet associates’ work to ensure accuracy.
  • Assist sales staff in promoting hotel, developing leads, and securing re-bookings.
  • Coordinate activities of various departments to service accounts.
  • Document tracking of group activity. Access and input data into a computer system to generate account history reports.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Your Background and Skills

  • Associate or Bachelor’s degree preferred.
  • 1 to 3 years' of related experience.

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

Centrally located on the San Francisco Peninsula in the Menlo Park Gateway, Hotel Nia is redefining the expectation for high-end hospitality among Redwood City hotels in Silicon Valley.

This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels. 

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

View Now
Be The First To Know

About the latest Career services manager Jobs in United States !

Nutrition Services Manager

97034 Lake Oswego, Oregon Mary's Woods

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Nutrition Services Manager

Location: Lake Oswego, OR
Schedule: Full-time, exempt
About Mary's Woods

Mary's Woods is a vibrant senior living community rooted in compassion, respect, and excellence. Here, we don't just provide care - we create an environment where residents and staff alike feel a sense of belonging, dignity, and joy. If you are passionate about hospitality, wellness, and purposeful work, Mary's Woods may be the place for you.
The Role

The Nutrition Services Manager provides leadership and oversight for the Nutrition Services Department. This role bridges clinical nutrition, dining operations, and hospitality, ensuring that residents receive excellent nutrition care and dining experiences. The Manager supervises staff, ensures regulatory compliance, supports interdisciplinary collaboration, and fosters a culture of hospitality and safety.
Key Responsibilities
  • Lead, mentor, and develop the Nutrition Services team, promoting accountability and resident-centered care.
  • Provide clinical nutrition oversight, including assessments, counseling, care planning, and quarterly reviews.
  • Collaborate with nursing, wellness, and dining teams to integrate nutrition into holistic care.
  • Oversee daily dining operations, including menu planning, food quality, and meal satisfaction.
  • Ensure compliance with state and federal regulations, food safety, sanitation, and HIPAA.
  • Manage budgets, staffing, inventory, and purchasing with efficiency and sustainability in mind.
  • Engage with residents and families to deliver personalized, respectful, and culturally inclusive nutrition services.
What We're Looking For
  • Certified Dietary Manager (CDM) or Registered Dietetic Technician (DTR) required upon hire, or must be obtained within 6 months of employment.
  • Minimum 3 years of experience in clinical nutrition or foodservice management, preferably in senior living or healthcare.
  • Strong leadership skills with a proven track record in compliance, sanitation, and interdisciplinary teamwork.
  • Excellent communication, organizational, and resident-service skills.
  • ServSafe certification required; CPR/AED/First Aid required.
  • College degree in nutrition/food service preferred.
Perks & Benefits

At Mary's Woods, we take care of the people who take care of our residents. Team members enjoy:
  • Comprehensive health, dental, and vision insurance
  • Retirement savings plan with employer match after 1 year of employment
  • Generous paid time off (PTO) and holidays
  • Employee assistance program (EAP) for wellness and support
  • Scholarship opportunities and professional development support
  • On-site amenities such as dining options, fitness center, and beautiful walking paths
  • A workplace culture that values compassion, respect, excellence, stewardship, and justice
Physical & Work Environment

This role requires flexibility to work across dining and resident care environments. Occasional lifting (up to 50 pounds) and extended standing/walking may be necessary. Safety and infection control practices are a critical part of the role.
Schedule

This is a full-time position, averaging 40 hours per week with flexibility to meet the evolving needs of residents and the community.
Equal Opportunity Employer

Mary's Woods is proud to be an Equal Opportunity Employer and complies with all applicable laws regarding nondiscrimination. We are committed to diversity, equity, and inclusion in the workplace and encourage applicants from all backgrounds to apply.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
View Now

Nutrition Services Manager

83708 Hidden Springs, Idaho HealthSouth

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Nutrition Services Manager Career Opportunity 

Appreciated for your Nutrition Services Management skills

Are you in search of a career close to home and heart, where your nutrition expertise can make a significant impact? As the Nutrition Services Manager at Encompass Health, you will lead the coordination and direction of our Nutrition Services Department, overseeing nutritional support for patients, employees, and guests. Your responsibilities will include setting and implementing policies and procedures that guide cafeteria management, food preparation, budgeting, purchasing, staff development and safety practices. If you are passionate about having a career close to home and heart, then consider joining us to help patients heal. 

A Glimpse into Our World

At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. Our achievements include being named one of the "World’s Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.

Starting Perks and Benefits

At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one , you will have access to:

  • Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
  • Generous paid time off that accrues over time.  
  • Opportunities for tuition reimbursement and continuous education.
  • Company-matching 401(k) and employee stock purchase plans.
  • Flexible spending and health savings accounts.
  • A vibrant community of individuals passionate about the work they do!

Become the Nutrition Services Manager you always wanted to be

  • Manage Departmental budget as it relates to position.
  • Perform and document all purchasing, receiving, and inventory control of food and supplies.
  • Maintain proper sanitation, temperature, and food handling techniques to comply with regulations.
  • Determine quality, quantity and portion size of food required and ensure proper handling of food.
  • Ensure adequate staffing and management of the department's employees.
  • Ensure production for both patient meals and cafeteria line are properly coordinated.
  • Develop cafeteria menu as needed.
  • Purchase food, assist with and assign duties for special needs or special occasions.

Qualifications

  • Certified Dietary Manager or Dietetic Technician registration with Academy of Nutrition and Dietetics, if required by state or regulatory agency.
  • Active membership in the Academy of Nutrition and Dietetics, if mandated by state or regulatory agency.
  • Graduate of an associate degree program in food service preferred.
  • Must have thorough knowledge of nutrition and dietetics, administration, and operation of hospital food services, and knowledge of all H.A.C.C.P. guidelines.
  • Three years of supervisory experience in food service, preferably within healthcare.
  • Strong communication, analytical, decision-making, and independent work skills.

The Encompass Health Way

We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!

At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.

We're eagerly looking forward to meeting you, and we genuinely mean that. Join us on this remarkable journey!

View Now

Career Services Manager

60290 Chicago, Illinois Sidley Austin

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description



Career Services Manager

Recruiting Location

US-IL-Chicago | US-NY-New York | US-DC-Washington D.C.

Department

Marketing

Summary

The Manager, Career Services plays a central role in advancing Sidley's Career Services program, which supports lawyers, alumni, clients and friends of the firm in identifying and pursuing career transitions. Reporting to the Associate Director, Career Services, the Manager combines direct candidate advising with program development and operational oversight. This includes providing personalized support to program participants, designing events and communications, and overseeing the firm's in-house opportunities database and the work of the Technology Analyst. The Manager ensures that the Career Services program delivers a high-quality experience, maintains operational excellence, and aligns with the firm's broader strategic priorities.

Duties and Responsibilities

Candidate Advising & Support

    Conducts intake and follow-up meetings with candidates, providing guidance on in-house career paths, job-search strategies, and Sidley's careers services offerings.
  • Facilitates opportunity matching, introductions, and curated job reports, leveraging firm data and networks, with discretion and sensitivity.
  • Develops relationships with alumni, recruiters, and strategic contacts to proactively identify job opportunities.
  • Tracks candidate progress and gathers feedback to refine program offerings.
  • Provides guidance on resumes, cover letters, LinkedIn profiles, and interview preparation.

Program Development & Communications

  • Supports efforts to promote the program and job board as a resource for internal and external stakeholders.
  • Designs and delivers career-focused events, workshops, and webinars to engage candidates and enhance preparedness.
  • Develops and manages newsletters, intranet pages, and alumni portal content to promote opportunities and showcase program successes.
  • Collaborates with Marketing/BD, Alumni Relations, and Learning & Development to integrate career services programming into broader firm initiatives.

Database & Technology Oversight

  • Oversees the in-house opportunities database, ensuring accuracy, integrity, and user-friendliness.
  • Supervises the Technology Analyst responsible for daily system management, workflows, and data entry.
  • Establishes standards for data hygiene, reporting, and user support, and partners with IT and marketing technology teams on system enhancements.
  • Ensures compliance with data privacy policies across databases and platforms.
  • Produces regular reports and dashboards to highlight trends and program outcomes.

Operational Management & Continuous Improvement

  • Develops and documents standard processes for candidate intake, opportunity tracking, and program communications.
  • Monitors program activity against established metrics and contributes to reporting for firm leadership.
  • Collects feedback from candidates, stakeholders, and partners, recommending and implementing improvements.
  • Supports cross-departmental collaboration to ensure Career Services integrates seamlessly with other firm resources.

Other Responsibilities

  • Execute other tasks, duties, projects, and initiatives as needed and/or assigned

Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.

Target Salary Range

$130,000 - $172,000 if located in Illinois, New York, or Washington D.C.

Qualifications

To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email (current employees should contact Human Resources).

Education and/or Experience:

Required:

  • A Bachelor's degree from an accredited college or university
  • 5-7 years of career services experience
  • Deep market knowledge and understanding of the business and legal landscape
  • Excellent writing, proofreading, and critical thinking skills
  • Strong communication skills and demonstrated ability to present to management and peers
  • Experience working with sensitive or confidential information
  • Demonstrated proficiency in Microsoft Office and Outlook
  • Experience working with databases and quality control of data entries
  • Proficiency and aptitude with software applications and design tools for creating and formatting graphs, charts, and other visuals or the willingness and ability to learn

Preferred

  • Experience working in a law firm or professional services environment
  • Experience reviewing legal resumes and assisting in interview preparation
  • Advanced degree in a related area, such as marketing, law, business, or communications
  • Working knowledge of project management, customer relationship, pipeline, and experience management databases such as InterAction, Salesforce, and/or Foundation
  • Familiarity with relevant company/market research tools

Other Skills and Abilities:

The following will also be required of the successful candidate:

  • Strong organizational skills
  • Strong attention to detail
  • Good judgment
  • Strong interpersonal communication skills
  • Strong analytical and problem-solving skills
  • Able to work harmoniously and effectively with others
  • Able to preserve confidentiality and exercise discretion
  • Able to work under pressure
  • Able to manage multiple projects with competing deadlines and priorities

Sidley Austin LLP is an Equal Opportunity Employer

#LI-Hybrid

#LI-GK1

View Now
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Career Services Manager Jobs