174,446 Casino Dealers jobs in the United States
Casino Operations Manager
Posted 4 days ago
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Key Responsibilities:
- Direct and supervise all aspects of casino floor operations, including table games, slot machines, and promotions.
- Manage and mentor a team of casino supervisors, dealers, slot attendants, and customer service representatives, fostering a positive work environment.
- Ensure compliance with all gaming regulations, licensing requirements, and internal policies.
- Monitor gaming activities to prevent cheating, fraud, and policy violations, and implement corrective actions as needed.
- Optimize staffing levels and schedules to ensure efficient coverage of the casino floor.
- Develop and implement strategies to enhance guest satisfaction and loyalty programs.
- Oversee the training and development of casino staff, ensuring they possess the necessary skills and knowledge.
- Manage operational budgets, controlling costs and maximizing revenue generation.
- Collaborate with other departments, such as security, marketing, and F&B, to ensure a cohesive guest experience.
- Handle guest inquiries, complaints, and service recovery situations with professionalism and efficiency.
- Stay current with industry trends and best practices in casino management and hospitality.
- Conduct regular performance reviews and provide feedback to team members.
Qualifications:
- High school diploma or equivalent; Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
- Minimum of 5 years of progressive experience in casino operations, with at least 2 years in a management or supervisory role.
- Thorough understanding of casino games (e.g., Blackjack, Roulette, Poker, Slots) and gaming equipment.
- Knowledge of gaming laws, regulations, and compliance procedures.
- Exceptional leadership, interpersonal, and communication skills.
- Strong problem-solving and decision-making abilities.
- Ability to work flexible hours, including nights, weekends, and holidays, as required by the nature of the casino industry.
- Proficiency in casino management software and systems.
- A commitment to providing outstanding customer service.
Join a premier entertainment destination and contribute to creating unforgettable guest experiences.
Senior Casino Operations Manager
Posted 3 days ago
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Job Description
The ideal candidate will possess strong analytical and problem-solving skills, with a proven ability to drive revenue growth and control costs. Excellent communication and interpersonal skills are essential for building relationships with stakeholders, motivating teams, and resolving complex operational challenges. You will be adept at leveraging technology to enhance operational efficiency and guest engagement. This role demands a results-oriented individual with a passion for the entertainment industry and a commitment to delivering exceptional experiences. While the role is fully remote, occasional travel may be required for specific project needs or team collaborations, to be determined by management. You will also be expected to stay abreast of industry trends and regulatory changes to ensure compliance and competitive advantage.
Qualifications:
- Bachelor's degree in Business Administration, Hospitality Management, or a related field. Master's degree preferred.
- Minimum of 7-10 years of progressive experience in casino operations management.
- Demonstrated success in managing large teams and complex operational environments.
- Proficiency in financial analysis, budgeting, and forecasting.
- Strong understanding of gaming regulations and compliance.
- Exceptional leadership, communication, and decision-making abilities.
- Ability to thrive in a fast-paced, dynamic remote work environment.
Senior Casino Operations Manager
Posted 4 days ago
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Key responsibilities include developing and implementing strategic plans to maximize profitability, managing staff performance through effective training, motivation, and performance evaluations, and maintaining exceptional customer service standards. You will analyze operational data, identify trends, and implement improvements to enhance efficiency and guest satisfaction. Collaboration with marketing, finance, and security departments is crucial to ensure seamless integration of casino activities with overall business objectives. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a keen eye for detail. You must be adept at problem-solving and possess a thorough understanding of casino management systems, gaming regulations, and financial reporting.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in casino operations management, with at least 3 years in a senior leadership role.
- In-depth knowledge of casino games, gaming regulations, and compliance procedures.
- Proven ability to manage budgets, forecast revenue, and control expenses.
- Exceptional interpersonal and leadership skills, with the ability to motivate and manage a diverse team.
- Proficiency in casino management software and Microsoft Office Suite.
- Ability to work flexible hours, including nights, weekends, and holidays, as required by business needs.
- Must possess a valid gaming license or be able to obtain one.
Director of Casino Operations
Posted 4 days ago
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Job Description
Responsibilities:
- Oversee all daily casino operations, including table games, slots, and related departments.
- Develop and implement strategic plans to maximize gaming revenue and profitability.
- Manage the casino budget, including revenue forecasting, cost control, and capital expenditures.
- Ensure strict adherence to all gaming regulations, licensing requirements, and internal controls.
- Lead, mentor, and develop a high-performing team of casino professionals.
- Enhance the guest experience by ensuring exceptional service standards.
- Analyze gaming performance data to identify trends, opportunities, and areas for improvement.
- Develop and execute marketing and player development strategies to attract and retain customers.
- Collaborate with other departments, including F&B, Entertainment, and Hotel, to create integrated guest experiences.
- Manage vendor relationships and procurement for casino operations.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree preferred.
- Minimum of 10 years of progressive experience in casino operations management, with at least 5 years in a senior leadership role.
- Extensive knowledge of casino games, regulations, and industry best practices.
- Proven ability to drive revenue growth and manage profitability.
- Strong financial acumen and budgeting skills.
- Exceptional leadership, team-building, and motivational abilities.
- Excellent customer service and interpersonal skills.
- Proficiency in casino management systems and Microsoft Office Suite.
- Ability to obtain and maintain a Gaming Control Board license.
- Must be adaptable to a flexible work schedule, including nights, weekends, and holidays.
Senior Casino Operations Manager
Posted 4 days ago
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Job Description
Senior Casino Operations Manager
Posted 4 days ago
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Job Description
The Senior Casino Operations Manager will be responsible for managing a diverse team of casino floor supervisors, pit managers, and dealers, ensuring adherence to all gaming regulations, internal policies, and service standards. Key responsibilities include developing and implementing strategies to maximize table game and slot machine profitability, monitoring operational efficiency, and identifying areas for improvement. You will also be instrumental in creating and maintaining an exceptional guest experience, addressing patron concerns promptly, and fostering a positive and engaging atmosphere. This role involves meticulous budget management, forecasting, and performance analysis, requiring a strong grasp of financial metrics and reporting. Furthermore, you will collaborate closely with marketing, security, and beverage departments to coordinate promotions, events, and ensure a seamless operation across the resort.
The ideal candidate will possess exceptional leadership and communication skills, with the ability to motivate and mentor staff. A strong understanding of casino table games, slot operations, and compliance with Nevada Gaming Control Board regulations is essential. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. Five to seven years of progressive experience in casino operations management is required. Excellent problem-solving abilities and a commitment to maintaining the highest standards of service and integrity are paramount. This is a unique opportunity to join a leading establishment in the heart of Las Vegas's vibrant entertainment industry and make a significant impact on its continued success.
- Oversee all aspects of daily casino floor operations.
- Manage, train, and develop casino staff to ensure high performance.
- Develop and implement strategies to increase revenue and profitability.
- Ensure compliance with all gaming laws, regulations, and internal policies.
- Enhance guest satisfaction and resolve customer issues effectively.
- Analyze operational data and financial reports to identify trends and opportunities.
- Collaborate with other departments to support promotions and events.
- Maintain a safe, secure, and enjoyable gaming environment.
Director of Casino Operations
Posted 24 days ago
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Job Description
Key responsibilities include:
- Strategic planning and execution of all casino operations to achieve revenue and profitability targets.
- Overseeing table games, slot operations, and player development programs.
- Developing and implementing effective operational procedures to enhance efficiency and guest satisfaction.
- Recruiting, training, mentoring, and managing a high-performing team of casino supervisors and staff.
- Monitoring gaming performance, analyzing data, and identifying trends to drive business growth.
- Ensuring strict adherence to all federal, state, and local gaming laws and regulations.
- Maintaining a secure and well-managed gaming environment, including asset protection and risk management.
- Collaborating with other department heads to ensure seamless integration of casino operations with overall property objectives.
- Managing budgets, controlling expenses, and optimizing resource allocation.
- Cultivating a positive and engaging work environment that promotes teamwork and professional development.
The successful candidate will possess strong leadership, decision-making, and problem-solving skills, along with exceptional communication and interpersonal abilities. A deep understanding of casino management principles, gaming technologies, and customer relationship management is essential. This is an unparalleled opportunity to make a significant impact in one of the world's most exciting gaming destinations.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree preferred.
- Minimum of 10 years of progressive experience in casino management, with at least 5 years in a senior leadership role.
- Extensive knowledge of casino operations, including table games, slots, and junket operations.
- Proven ability to develop and execute successful gaming strategies.
- Strong financial acumen and experience managing large budgets.
- In-depth understanding of gaming regulations and compliance requirements.
- Exceptional leadership and team management skills.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work flexible hours, including nights, weekends, and holidays.
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Casino Table Games Supervisor
Posted today
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Job Description
Thank you for your interest in the Casino Table Game Supervisor position. While we may not be actively filling this specific role right now, we at Wyndham Grand Rio Mar are always eager to connect with talented individuals who share our passion for hospitality. By applying, you'll join our exclusive talent network, ensuring you're among the first to be considered when the right opportunity arises within our team. We believe in building lasting relationships and look forward to learning more about how your skills and aspirations align with our future needs. Together, let’s create unforgettable experiences and build a career you’ll be proud of.
Job Summary
The Casino Table Games Supervisor is responsible for supervising the conduct and overall operation of all Table Games within one or more pit areas, ensuring Dealers perform in full compliance with established policies, procedures, and gaming regulations. This role focuses on delivering an exceptional guest experience by maintaining a welcoming, service-driven environment on the casino floor. Provides ongoing guidance, coaching, and performance feedback to Dealers, monitors game pace and accuracy, resolves guest disputes professionally, and ensures the integrity and efficiency of all table game activities in alignment with company and regulatory standards.
Education & Experience
• High school diploma or equivalent required.
• Bilingual proficiency (English and Spanish) is mandatory.
• Must hold a valid dealer license issued by the Puerto Rico Gaming Commission.
• Successful completion of an accredited dealer training course.
• Thorough knowledge of casino rules, regulations, and operational procedures.
• Minimum of 2–4 years of experience in table games, with at least 1 year in a supervisory or lead role.
Skills & Competencies
• In-depth knowledge of table games procedures, rules, and dealing techniques (Blackjack, Roulette, Craps, Poker, etc.).
• Strong leadership skills with the ability to coach and mentor dealers.
• Excellent conflict resolution skills to handle guest disputes and team dynamics professionally.
• Ability to recognize and respond to irregular or suspicious behavior, ensuring compliance with all regulatory and security protocols.
• Exceptional customer service skills with a focus on guest satisfaction and engagement.
• Proficient in basic computer systems, player tracking systems, and pit management software.
• Has the ability to perform quick and accurate mathematical calculations.
• Strong attention to detail and the ability to work in a fast-paced environment while managing multiple tables.
• Ability to make quick, sound decisions under pressure.
Physical Requirements
• Ability to stand during long periods.
• Ability to maintain alertness and focus in a busy, often noisy environment.
• Flexibility to work varying shifts, including nights, weekends, holidays, and sometimes long hours.
• Light work – Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
Customer Service
Posted 5 days ago
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Job Description
We are seeking a dedicated and friendly Customer Service Representative to join our team at Climate Control Systems of Greenwood INC. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients and ensuring their needs are met in a timely and professional manner.
Responsibilities:- Answer incoming customer inquiries via phone, email, and in-person
- Assist customers with product information, pricing, and orders
- Resolve customer complaints and issues in a timely and efficient manner
- Process returns, exchanges, and refunds according to company policies
- Maintain accurate customer records and documentation
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficient in Microsoft Office and CRM software
If you are a customer-focused individual with a passion for helping others, we would love to hear from you. Apply now to join our team at Climate Control Systems of Greenwood INC!
Company Details
Customer Service
Posted 5 days ago
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Job Description
We are seeking a dedicated Customer Service Representative to join our team at B&M Cleanup Services. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. If you are a friendly and outgoing individual with excellent communication skills, we want to hear from you!
Responsibilities:- Respond to customer inquiries via phone, email, and in person
- Resolve customer complaints in a professional and timely manner
- Process orders and provide product information
- Maintain accurate records of customer interactions
- Collaborate with other departments to ensure customer satisfaction
- High school diploma or equivalent
- 1-2 years of customer service experience
- Excellent communication skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Excellent verbal and written communication skills
- Ability to multitask and prioritize tasks
- Strong attention to detail
- Proficiency in Microsoft Office
- Ability to work independently and as part of a team
If you are passionate about providing top-notch customer service and are looking for a rewarding career opportunity, apply now to join the B&M Cleanup Services team!