8 Casino Operations jobs in the United States

• Bachelor's degree in Business Administration, Hospitality Management, or a related field. Master's degree preferred.
• Minimum of 7-10 years of progressive experience in casino operations management.
• Demonstrated success in managing large teams and complex operational environments.
• Proficiency in financial analysis, budgeting, and forecasting.
• Strong understanding of gaming regulations and compliance.
• Exceptional leadership, communication, and decision-making abilities.
• Ability to thrive in a fast-paced, dynamic remote work environment.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of progressive experience in casino operations management, with at least 3 years in a senior leadership role.
• In-depth knowledge of casino games, gaming regulations, and compliance procedures.
• Proven ability to manage budgets, forecast revenue, and control expenses.
• Exceptional interpersonal and leadership skills, with the ability to motivate and manage a diverse team.
• Proficiency in casino management software and Microsoft Office Suite.
• Ability to work flexible hours, including nights, weekends, and holidays, as required by business needs.
• Must possess a valid gaming license or be able to obtain one.

• Oversee all daily casino operations, including table games, slots, and related departments.
• Develop and implement strategic plans to maximize gaming revenue and profitability.
• Manage the casino budget, including revenue forecasting, cost control, and capital expenditures.
• Ensure strict adherence to all gaming regulations, licensing requirements, and internal controls.
• Lead, mentor, and develop a high-performing team of casino professionals.
• Enhance the guest experience by ensuring exceptional service standards.
• Analyze gaming performance data to identify trends, opportunities, and areas for improvement.
• Develop and execute marketing and player development strategies to attract and retain customers.
• Collaborate with other departments, including F&B, Entertainment, and Hotel, to create integrated guest experiences.
• Manage vendor relationships and procurement for casino operations.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree preferred.
• Minimum of 10 years of progressive experience in casino operations management, with at least 5 years in a senior leadership role.
• Extensive knowledge of casino games, regulations, and industry best practices.
• Proven ability to drive revenue growth and manage profitability.
• Strong financial acumen and budgeting skills.
• Exceptional leadership, team-building, and motivational abilities.
• Excellent customer service and interpersonal skills.
• Proficiency in casino management systems and Microsoft Office Suite.
• Ability to obtain and maintain a Gaming Control Board license.
• Must be adaptable to a flexible work schedule, including nights, weekends, and holidays.

• Oversee all aspects of daily casino floor operations.
• Manage, train, and develop casino staff to ensure high performance.
• Develop and implement strategies to increase revenue and profitability.
• Ensure compliance with all gaming laws, regulations, and internal policies.
• Enhance guest satisfaction and resolve customer issues effectively.
• Analyze operational data and financial reports to identify trends and opportunities.
• Collaborate with other departments to support promotions and events.
• Maintain a safe, secure, and enjoyable gaming environment.

• Strategic planning and execution of all casino operations to achieve revenue and profitability targets.
• Overseeing table games, slot operations, and player development programs.
• Developing and implementing effective operational procedures to enhance efficiency and guest satisfaction.
• Recruiting, training, mentoring, and managing a high-performing team of casino supervisors and staff.
• Monitoring gaming performance, analyzing data, and identifying trends to drive business growth.
• Ensuring strict adherence to all federal, state, and local gaming laws and regulations.
• Maintaining a secure and well-managed gaming environment, including asset protection and risk management.
• Collaborating with other department heads to ensure seamless integration of casino operations with overall property objectives.
• Managing budgets, controlling expenses, and optimizing resource allocation.
• Cultivating a positive and engaging work environment that promotes teamwork and professional development.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree preferred.
• Minimum of 10 years of progressive experience in casino management, with at least 5 years in a senior leadership role.
• Extensive knowledge of casino operations, including table games, slots, and junket operations.
• Proven ability to develop and execute successful gaming strategies.
• Strong financial acumen and experience managing large budgets.
• In-depth understanding of gaming regulations and compliance requirements.
• Exceptional leadership and team management skills.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work flexible hours, including nights, weekends, and holidays.

Hiring smiling faces and happy personalities. Only a 30-minute drive from Daniels & SR 82, a 25-minute drive from LaBelle, or a 40-minute drive from I-75 and Immokalee Rd. At Seminole Immokalee Casino and Hotel, we have 3 restaurants, 4 bars, 24/7 hours, no last call, the party never stops.

All employees eat free on shift in our dining room!

Weekly pay, bonus eligibility, and the best benefit package in SWFL!

Advancement and training opportunities galore, where 1 out of every 12 employees are promoted each year!

Seminole Hard Rock ranked #20 of 500 Best Places to Work by Forbes in 2021. We believe in making "More in Paradise" for our guests that travel to us from all over the world. Come see why our team members stay for 7 years on average, experience our family environment, and positive and fun work culture! "Feel the Vibe" is one of our core values; does your current job offer all this and more! With casino's and hotels in over 70 countries, this is your foot in the door to the Seminole Hard Rock family of companies, transfer anywhere in the world, Get In and Get Moving!

Our Commitment to Service:

We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.

Job Summary:

Under the direction of the Cage Operations Manager, the incumbent is responsible for controlling and accounting of transactions for the cage windows, main bank, chip bank and check bank. Performs high volume cash and non-cash transactions for our guests and internal customers in a courteous, and timely manner, with a strong focus on accurate, variance-free counting.

Job Responsibilities:

• Abide by all Company policies outlined in the Employee Handbook and comply with all Company, Local, State, Federal and Tribal regulations relating to Health, Safety, and Operations.
• Successfully participate in and complete all training sessions, safety classes, pre-shift meetings, and/or certifications related to the position.
• Abide by all rules and Responsible for the impress bank issued. Perform guest and in house monetary transactions.
• Balance and issue impress bank to Slot Attendants, F&B, and Hotel team members.
• Enter patron transactions into the company computer system accurately.
• Prepare paperwork, balance sheets and documents in accordance with our Standards and Procedures (S&P's), and within the guidelines of Internal Controls. Signs all documents legibly and in accordance with S&P's.
• Transfer cash, chips and checks between cages and/or departments in an accurate and efficient manner.
• Strictly adhere to department policies and procedures in order to maintain integrity of the Cage operation. Apply accurate transaction and balancing practices.
• Participate in the daily cage reconciliation process.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
• Promote positive public/team member relations at all times.
• Maintain a clean, safe, hazard-free work environment within area of responsibility
• Performs all other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Excellent interpersonal and team building skills.
• Strong cash handling and counting skills.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Ability to develop knowledge of computer systems, both company and vendor provided, to a proficient level.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
• Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional demeanor.
• Must be able to work in a very fast paced environment while adhering to strict guidelines and controls.

Education and/or Experience:

• High School diploma or equivalent and six (6) months of cash handling experience preferred. Cage operations experience preferred.

Language Skills:

• Ability to read and understand all Seminole Tribe of Florida policies and procedures.
• Must be able to communicate effectively in English, specific to position duties and responsibilities.

Mathematical Skills:

Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.

• While performing the duties of this job, team member is regularly required to stand, walk, and demonstrate high-mobility for a majority of the shift.
• Will also regularly: speak and listen to internal and external customer directions or orders in an atmosphere of varying background noise; transit across surfaces that may alternate between carpeted and hard surfaces; walk through slippery surfaces and/or sloping floors or stairs; use hands to finger, handle or feel small objects such paper or cloth; and reach with hands and arms overhead and from side to side.
• Specific vision abilities required by this job include close, distance, color, peripheral vision and depth perception. Will often transit between brightly lit and dimly lit areas, including flashing lights and computer or TV screens.
• Position requires bending, lifting and carrying supplies and equipment up to 20 pounds, will be required to use, push and pull wheeled hand-carts or other equipment weighing in excess of 100 lbs.
• Will regularly bend, stoop, kneel, and twist at the waist. May occasionally be exposed to bodily fluids, pet or service animals, and strong odors.
• Will regularly be exposed to tobacco and other second hand smoke.
• May occasionally use de-escalation techniques to resolve customer conflict.
• Will be required to assist in customer evacuation in case of emergency.

Closing:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen

Disclaimer:

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).