2 Casino Operations jobs in the United States

Financial Analyst - Casino Operations

77246 Houston, Texas Golden Nugget Hotels & Casinos

Posted 18 days ago

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Job Description

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Overview

Under the direction of the Sr. Vice President of Finance-Gaming, the Financial Analyst will provide in-depth analysis and guidance across the entire gaming division in support of the divisional executives efforts to further grow the business, generate revenue, and optimize profitability.

Responsibilities

Duties and responsibilities include the following. Other duties may be assigned.

  • Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.
  • Participate and support the gaming divisions financial planning, including short and long-term financial forecasting.
  • Develop and maintain databases for financial, gaming, marketing, staffing, and other statistical data.
  • Develop and generate necessary daily/weekly/monthly financial, gaming, marketing, staffing, and other statistical reports and analyses.
  • Continually expected to improve and support the gaming divisions annual budget & forecasting process.
  • Develop historical, current, and potential future trend analysis.
  • Assist in assessing and communicating financial and operating results to senior management.
  • Develop appropriate financial and operating metrics for use by management in decision making.
  • Communicate effectively with all levels of management.
  • Analyze promotional programs to determine their effectiveness as measured by revenue generated compared to cost, which facilitates marketing decision-making.
  • Analyze all labor and operating expense metrics in conjunction with relevant operating revenue.
  • Prepare monthly exception report for management to track any material budget variances that were unanticipated or uncontrollable by management.
  • Assist in special projects as required by Management.
  • Maintain excellent communication skills and interpersonal relations with vendors, visitors, and Golden Nugget staff.
  • Perform all other related and compatible duties as assigned; weekend shifts required.
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Excellent analytical, problem-solving, administrative, multi-tasking, organization, and prioritization skills.
  • Excellent interpersonal and communication skills (verbal and written), fluent English and articulate.
  • Ability to work efficiently, independently, and cohesively, consistently producing quality results.
  • High-level proficiency in Microsoft Excel required; SQL, Business Intelligence, gaming, and lodging software experience preferred.
  • Solid understanding of Casino Financial Statements and General Ledger familiarity preferred.
  • Strong mathematical skills and data analysis skills required.
  • Minimum age requirement is 21.
  • Bachelors Degree in Finance, Business, or Accounting required.
  • One plus (1-3) years experience with significant exposure in financial analysis in casino, hotel, or hospitality industry required.
Seniority level

Not Applicable

Employment type

Full-time

Job function

Finance and Sales

Industries

Hospitality

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Director of Operations - Casino

73116 Oklahoma City, Oklahoma Grover Gaming

Posted 11 days ago

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Job Description

4 days ago Be among the first 25 applicants

Job Title: Director of Operations - Casino

Location: Oklahoma

Department: Casino

Reports To: Chief Operating Officer

Status: Exempt

WHO WE ARE : Headquartered in Greenville, North Carolina, with a dedicated game studio in Wilmington, Valicy represents a bold new chapter in gaming innovation. Formerly known as Grover Gaming, we have rebranded to reflect our renewed commitment to exploring new possibilities in land-based gaming.

As a developer and distributor of engaging electronic gaming experiences, Valicy is driven by our Mission, Vision and Values with a focus on being relational, excellent and innovative in all we do.

At the heart of our culture are the values represented by our CARE trianglePeople, Company, and Workwhich continue to guide everything we do. These principles are deeply rooted in who we are and remain central as we grow and evolve.

With a focus on collaboration, creativity, and long-term partnerships, Valicy is proud to be part of an industry that is constantly moving forwardand we are excited to grow alongside it.

SUMMARY: Director of Operations - Casino is responsible for all field service operations operations for Valicys Casino Division including oversight of production/integration operations for Valicy, partnering closely with the various functions that support Sales, Supply Chain, Hardware, Customer Service, and Quality Teams. This position is responsible for working within the organization to strategically and tactically develop, align, and execute site evaluation, installation, and field service operations to meet Class II objectives while driving customer experience. This position will provide strategic direction and leadership across multiple tribal jurisdictions throughout North American field operations while applying accountability standards based on key metrics, implementing change to continuously improve performance and increase workflow efficiencies, and being accountable for delivering on performance objectives. This position will provide coaching, mentoring, and support in developing teammates and recognizing individual and team success.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

RESPONSIBILITIES:

Team Leadership and Management:

  • Lead, inspire, and manage teams of field service technicians. Understand company Mission, Vision, and Values and be an ambassador of MVV.
  • Provide clear direction, set performance goals, and ensure adherence to company standards.
  • Foster a collaborative and motivated work environment to maximize team efficiency.

Installation and Deployment:

  • Direct oversight of the comprehensive site survey program essential to proper bidding and effective installation.
  • Coordinate with clients to schedule installations, ensuring minimal disruption to their operations or gameplay in accordance with contractual agreements.
  • Oversee the efficient installation and deployment of EGMs in casino environments.
  • Ensure compliance with technical specifications and quality standards during installation.
  • Oversee remote software deployments and updates, reporting and escalating any issues to the proper internal departments.

Technical Support:

  • Establish and maintain a reliable, strong relationship with the Casino Customer Support/DOS (Development Operations Support), Order Management, Logistics Team, and Development department(s) to ensure seamless communication and issue escalation.
  • Address and resolve technical issues promptly, minimizing downtime for clients.
  • Provide remote assistance to technicians when complex technical challenges arise.

Maintenance and Repairs:

  • Develop and implement a proactive preventive maintenance schedule to optimize EGM performance.
  • Coordinate rapid response to equipment malfunctions, arranging timely repairs.
  • Analyze the root causes of recurring issues and implement preventive measures, working closely with the Hardware and DOS Teams.

Inventory and Logistics:

  • Coordinate with OM (Order Management) to ensure proper preparation and management of all documentation necessary for shipment and installation of equipment into tribal jurisdictions.
  • Manage inventory levels of spare parts and components to ensure timely repairs.
  • Collaborate with procurement to order and maintain appropriate stock levels.
  • Optimize logistics processes for efficient parts distribution and technician dispatch.

Client Relationship Management:

  • Cultivate strong relationships with clients, acting as the main operations point of contact for service-related matters.
  • Conduct regular communication to understand client needs, gather feedback, and ensure satisfaction.

Performance Analysis and Reporting:

  • Monitor and analyze key performance metrics, such as installation turnaround time and issue resolution speed.
  • Prepare comprehensive reports detailing team performance, technical trends, and recommendations for improvement.

Training and Development:

  • Coordinate training programs to enhance the technical skills of field service technicians.
  • Keep the team updated on new products, technologies, and industry best practices.

Safety and Compliance:

  • Enforce safety protocols to ensure the well-being of team members and compliance with industry regulations.
  • Stay current with relevant industry regulations and standards to ensure full adherence.

Continuous Improvement:

  • Identify opportunities to streamline processes, increase efficiency, and reduce costs.
  • Monitor and communicate monthly progress and quarterly results of OKRs and KPIs.
  • Partner with broader Valicy teams to understand and correct end-to-end planning/fulfillment/sales processes/issues/product success and enhance overall capabilities.

REQUIREMENTS:

  • Highly skilled communicator with the ability to form and maintain good relationships internally and externally
  • Strong interpersonal, negotiation, and influencing skills
  • Customer focused
  • Proven analytical, problem solving and organizational skills
  • Strong planning skills with the ability to handle multiple projects through to completion and to manage competing priorities
  • Project management skills
  • Commercial and financial acumen with a full understanding of the impact of failure in terms of business cost, installation schedules, and service expectations
  • Excellent attention to detail
  • Bachelor's Degree or higher
  • 3+ years of progressively responsible experience leading Field Service Teams
  • Willing and able to travel 35% of the time
  • Knowledge, skills, and abilities: Influencing skills, strategy, good communication/collaboration with multiple-level partners, numerical reasoning, understanding of data and business intelligence functions, strong verbal and written communication skills
  • You will be asked to perform this role in an office/warehouse setting or other company location

WORK ENVIRONMENT : The usual work environment is an office environment, but reasonable accommodations may be made to enable individuals with disabilities to perform their essential functions. The noise level in the work environment is usually moderate, and there are no material or weather-related hazards except those associated with travel.

This Job Description is to be used as a guide for accomplishing Company objectives. The description incorporates the most typical duties performed and covers only the primary functions and responsibilities of the position. It is recognized that other related duties not specifically mentioned may also be performed. The inclusion of those duties would not alter the overall evaluation of this position. Seniority level
  • Seniority level Director
Employment type
  • Employment type Full-time
Job function
  • Job function Management and Manufacturing
  • Industries Software Development

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