59,695 Casino Supervisor jobs in the United States

Job Description

Thank you for your interest in the Casino Cage Supervisor position. While we may not be actively filling this specific role right now, we at Wyndham Grand Rio Mar are always eager to connect with talented individuals who share our passion for hospitality. By applying, you'll join our exclusive talent network, ensuring you're among the first to be considered when the right opportunity arises within our team. We believe in building lasting relationships and look forward to learning more about how your skills and aspirations align with our future needs. Together, let’s create unforgettable experiences and build a career you’ll be proud of.

Job Summary

The Casino Cage Supervisor is responsible for overseeing the Main Bank or Cage Vault during the assigned shift, ensuring the secure handling of cash and valuables. The individual is responsible for directly supervising and managing Cage Cashiers, ensuring they follow proper procedures and perform their tasks efficiently. Additionally, the role includes training Cage Cashiers on cash handling, security protocols, and customer service, ensuring they are well-prepared to manage transactions accurately and in compliance with relevant regulations.

Education & Experience

• High school diploma or equivalent required.

• Bilingual proficiency (English and Spanish) is mandatory.

• Must hold a valid Casino license issued by the Puerto Rico Gaming Commission.

• Minimum of 2–4 years of experience in Casino Cage operations, with at least 1 year in a supervisory or lead role.

• Thorough knowledge of casino rules, regulations, and operational procedures.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and casino management systems.

• Demonstrated ability to handle confidential information with discretion and integrity.

Skills & Competencies

• Ability to effectively lead, coach, and support cage personnel to meet operational goals and uphold service standards.

• Demonstrates a strong commitment to accuracy, honesty, and adherence to regulatory guidelines, including Gaming Commission and internal audit requirements.

• Proven ability to manage high-volume cash transactions with precision, ensuring proper documentation and reconciliation procedures.

• Capable of analyzing complex issues, making informed decisions quickly, and escalating when necessary.

• Excellent time management and multitasking skills, with the ability to prioritize responsibilities in a fast-paced environment.

Physical requirements

• Ability to stand during long periods.

• Ability to maintain alertness and focus in a busy, often noisy environment.

• Flexibility to work varying shifts, including nights, weekends, holidays, and sometimes long hours.

• Light work – Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.

The opportunity

Delaware North Gaming is searching for full-time Table Games Floor Supervisors to join our team at Southland Casino in West Memphis, Arkansas. As a Floor Supervisor, you will be responsible for overseeing daily operations and ensuring a smooth, professional, and courteous guest experience. 

If you are looking for a role offering teamwork, excitement, and career growth, apply now.

Pay $30.00 - $0.00 / hour

Information on our comprehensive benefits package can be found at whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

• Make table decisions as necessary based on the rules
• Protect the integrity of games through observation and following appropriate procedures
• Provide prompt, accurate, and courteous service to table games players
• Handle any guest concerns and inform necessary personnel of any unusual requests or plays

More about you

• Must be 21 years of age or older
• Must be able to obtain and maintain a state gaming license
• Minimum of 2 years of supervisory and professional poker dealing experience
• Must be able to demonstrate the standard level of skills, knowledge, and performance in the various types of poker games offered at the facility
• Ability to work weekends and overtime as needed
• No college degree required

Physical requirements

• Sitting, standing, reaching, and pulling for the majority of the shift
• Ability to periodically lift to 40 pounds
• Must be able to work in a smoke-filled area

Shift details

Evenings
Holidays
Evenings as needed
Weekends
8hr shift
Every weekend

Who we are

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Starting at $17.88 per hour | Requires flexibility to work various shifts

In this fast-paced, high energy environment where great guest service is essential, how do we ensure all of our casino guests are happy with our service? As a Casino Beverage Service Supervisor, you will have a genuine passion for guest service, top notch organizational skills, and the ability to lead and work well in a team setting. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values.

Principal Duties and Responsibilities (*Essential Functions)

1. *Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include but are not limited to interviewing, hiring, and training team members; scheduling and motivating team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints; and resolving problems.
2. *Assist Assistant Shift Manager with the daily operations of casino beverage service outlets and directly oversee frontline team members, including but not limited to cleaning detail, and money handling.
3. *Conduct daily pre-shift meetings, establish reports, and delegate tasks effectively.
4. *Ensure timely, positive resolution of guest inquiries, issues, and concerns, escalating more complex or serious concerns to management.
5. *Maintain a safe, sanitary, and organized work environment.
6. *Maintain a complete knowledge of service standards for all positions.
7. *Maintain complete knowledge of venue to include beverage selections, specials, promotions, events, and policies.
8. Work at other venues as assigned, based on business needs.
9. Ensure full compliance with departmental Internal Controls, policies, procedures, and regulations.
10. Perform other duties as assigned.

Job Qualifications

1. A high school diploma or equivalent and 1 year of related experience are required.
2. Six months of supervisory experience is preferred.
3. Office skills must include the ability to use standard office equipment and basic knowledge of Microsoft Office. Experience with point-of-sale (POS) systems preferred.
4. The ability to maintain discretion in handling confidential information.
5. The ability to interact with guests and team members professionally, including the ability to speak in front of small groups of team members.
6. The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
7. While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the office and property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer/point-of-sale (POS) system. The team member may be required to lift, carry, push, pull, or move objects up to 60 pounds on a regular basis. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Working Conditions

The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

The opportunity

Delaware North Gaming is searching for full-time Table Games Floor Supervisors to join our team at Wheeling Island Casino in Wheeling, West Virginia. As a Floor Supervisor, you will be responsible for overseeing daily operations and ensuring a smooth, professional, and courteous guest experience. 

If you are looking for a role offering teamwork, excitement, and career growth, apply now.

Pay $24.00 - $5.00 / hour

Information on our comprehensive benefits package can be found at whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

• Make table decisions as necessary based on rules
• Protect the integrity of games through observation and following appropriate procedures
• Provide prompt, accurate, and courteous service to table games players
• Handle any guest concerns and inform necessary personnel of any unusual requests or plays

More about you

• Must be 21 years of age or older
• Must be able to obtain and maintain a state gaming license
• Minimum of 1-2 years of supervisory and professional table games dealing experience
• Must be able to demonstrate the standard level of skills, knowledge, and performance in the various types of table games offered at the facility
• Ability to work weekends and overtime as needed
• No college degree required

Physical requirements

• Sitting, standing, reaching, and pulling for the majority of the shift
• Ability to periodically lift to 40 pounds

Shift details

Evenings
Weekends
8hr shift

Who we are

Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

The opportunity

Delaware North Gaming is hiring full-time Gaming Shift Supervisors to join our team at Southland Casino in West Memphis, Arkansas. In this thrilling location and with endless opportunities to provide an exceptional guest experience, you will never have a dull day on the job. As a Gaming Shift Supervisor, you will be overseeing the gaming department operations and team members, ensuring superior guest service is being provided, and that rules and procedures are followed. You will also be acting as the manager on duty for the overall operation of the video lottery gaming facility. 

Pay $25.00 - $5.44 / hour

Information on our comprehensive benefits package can be found at whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

• Ensure adequate staffing by monitoring guest volume and wait times
• Conduct team member hiring, training, development, performance reviews, and corrective counseling
• Supervise authorization for jackpot payouts in compliance with state and company regulations, policies, and procedures, and investigate and resolve guest issues
• Supervise work through planning and scheduling of work assignments and performance development
• Work closely with all departments to ensure that the operation is running efficiently and effectively

More about you

• Ability to obtain an Arkansas State Gaming License
• Minimum six months’ gaming experience
• Intermediate computer skills, including Microsoft Word, Excel, and Outlook
• Capacity to work weekends, holidays, and swing shifts
• Minimum of two years of experience as a slot supervisor or a gaming shift supervisor

Shift details

Holidays
Overnight
Evenings
Weekends
Every weekend
8hr shift
OT as needed

Who we are

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.