16,081 Chat Support Specialists jobs in the United States
Chat Support Specialist
Posted 11 days ago
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Job Description
This is a remote position.
Are you a customer service rockstar with excellent communication skills and a passion for helping others? ValueAdd Research and Analytics Solutions LLP is seeking a Chat Support Specialist to join our dynamic team. As a Chat Support Specialist, you will be responsible for providing timely and accurate support to customers through our chat platform. If you thrive in a fast-paced environment and enjoy solving problems, we want to hear from you!
Responsibilities: Respond to customer inquiries and provide solutions through chat support Assist customers with product information, troubleshooting, and technical support Escalate complex issues to the appropriate team members for resolution Maintain accurate records of customer interactions and transactions Ensure customer satisfaction by delivering exceptional service Qualifications: 1+ years of experience in customer service or support role Excellent written and verbal communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving skills and attention to detail Proficiency in typing and using chat support software Skills: Customer-focused mindset Ability to work well in a team environment Adaptability and flexibility Empathy and patience Technical aptitudeIf you are ready to take on a new challenge and make a difference in the lives of our customers, apply now to join our team as a Chat Support Specialist at ValueAdd Research and Analytics Solutions LLP!
Requirements1+ years of experience in customer service or support roleExcellent written and verbal communication skillsAbility to multitask and prioritize in a fast-paced environmentStrong problem-solving skills and attention to detailProficiency in typing and using chat support softwareChat Support Specialist
Posted 15 days ago
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Job Description
This is a remote position.
Welcome to Earls Plumbing & Drain Cleaning! We are currently seeking a Chat Support Specialist to join our Customer Support team. If you have a passion for helping customers and providing excellent service, this role is perfect for you.
Location: United States (Remote) Responsibilities: Provide online chat support to customers in a timely and professional manner Assist customers with inquiries, troubleshooting, and problem resolution Ensure customer satisfaction by addressing their needs effectively Collaborate with team members to improve overall customer support experience Qualifications: Excellent written communication skills Strong customer service orientation Ability to multitask and prioritize workload Previous experience in a customer support role is a plusIf you are a proactive and detail-oriented individual with a passion for customer service, we want to hear from you! Apply now to join our dynamic team as a Chat Support Specialist.
Requirements Excellent written communication skills Strong customer service orientation Ability to multitask and prioritize workload Previous experience in a customer support role is a plusLive Chat Support Specialist
Posted 9 days ago
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Job Description
We are seeking a highly motivated and detail-oriented Live Chat Support Specialist to join our remote customer support team. In this role, you will provide real-time support to customers through live chat, ensuring that their questions and concerns are resolved quickly and effectively. You will serve as the first point of contact for our clients, representing our brand with professionalism, empathy, and efficiency.
Responsibilities:
• Handle multiple live chat conversations simultaneously while maintaining accuracy and professionalism.
• Provide clear, accurate, and timely responses to customer inquiries.
• Troubleshoot customer issues and escalate complex cases when necessary.
• Document customer interactions and maintain records in CRM systems.
• Collaborate with other departments to improve customer satisfaction.
• Contribute to knowledge base articles and FAQs.
Qualifications:
• High School Diploma or equivalent (Associate’s or Bachelor’s degree a plus).
• 1+ year of experience in customer service or online chat support.
• Excellent written communication and multitasking skills.
• Strong problem-solving ability and attention to detail.
• Proficiency with Microsoft Office, chat platforms, and CRM tools.
• Ability to work independently in a fully remote environment.
Benefits:
• Competitive pay with performance-based incentives.
• Flexible remote work schedule.
• Paid training and career development opportunities.
• Health, dental, and vision insurance (depending on eligibility).
• Supportive and collaborative remote team environment.
Schedule: Full-time or part-time, flexible shifts available.
Company Details
Remote Chat Support Specialist
Posted 7 days ago
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Job Description
WayLink Systems Corporation is seeking a detail-oriented and tech-savvy Remote Chat Support Specialist to join our customer experience team. In this role, you’ll be the first point of contact for our users, providing fast, friendly, and accurate support through live chat and messaging platforms.
What You’ll Do:
Respond to customer inquiries via live chat with professionalism and empathy
Troubleshoot product issues and guide users through solutions
Document customer interactions clearly and accurately
Escalate complex issues to the appropriate internal teams when needed
Contribute to a positive, customer-first support culture
What We’re Looking For:
1+ year of customer service or chat support experience (preferred)
Strong written communication and problem-solving skills
Ability to multitask and navigate multiple systems at once
Self-motivated and comfortable working independently in a remote setting
Familiarity with tools like Zendesk, Intercom, or similar platforms is a plus
Live Chat Support Specialist
Posted 5 days ago
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Job Description
This is a remote position.
We are looking for a dynamic Live Chat Support Specialist to join our team at Nitex, a leading company in the Apparel & Fashion industry. As a Live Chat Support Specialist, you will be responsible for providing exceptional customer service through live chat interactions. If you have a passion for fashion and enjoy helping customers, we want to hear from you!
Location: United States (Remote) Responsibilities: Respond to customer inquiries and provide product information through live chat Assist customers with order placement, tracking, and returns Troubleshoot technical issues and escalate to the appropriate team if necessary Ensure customer satisfaction by resolving issues in a timely and efficient manner Maintain accurate records of customer interactions and transactions Qualifications: 1+ years of experience in customer service or support role Excellent written and verbal communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving skills and attention to detail Experience with live chat software or CRM systems is a plusIf you are passionate about fashion and have a knack for providing exceptional customer service, apply now to join our team as a Live Chat Support Specialist at Nitex!
Requirements1+ years of experience in customer service or support roleExcellent written and verbal communication skillsAbility to multitask and prioritize in a fast-paced environmentStrong problem-solving skills and attention to detailExperience with live chat software or CRM systems is a plusEmail/Chat Support Specialist
Posted 6 days ago
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Job Description
This is a remote position.
Join our dynamic team at Nitex, a leading company in the Apparel & Fashion industry, as an Email/Chat Support Specialist. In this role, you will be responsible for providing excellent customer service through email and chat channels. If you have a passion for fashion and enjoy helping customers, then this is the perfect opportunity for you.
Location: United States (Remote) Responsibilities: Respond to customer inquiries and provide solutions via email and chat Assist customers with product information, order status, and returns Resolve customer complaints and issues in a timely and professional manner Collaborate with other departments to ensure customer satisfaction Maintain accurate records of customer interactions Qualifications: 1+ years of experience in customer service or support role Excellent written and verbal communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving skills Knowledge of Apparel & Fashion industry preferredIf you are a team player with a positive attitude and a passion for helping customers, then we want to hear from you. Apply now to join the Nitex team!
Requirements1+ years of experience in customer service or support roleExcellent written and verbal communication skillsAbility to multitask and prioritize in a fast-paced environmentStrong problem-solving skillsKnowledge of Apparel & Fashion industry preferred BenefitsBenefits:
• Competitive salary.
• Comprehensive benefits package including medical, dental, and vision.
• Paid time off and holidays.
• Professional development and training opportunities.
Email Chat Support Specialist
Posted 16 days ago
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Job Description
This is a remote position.
ValueAdd Research and Analytics Solutions LLP is seeking a motivated Email Chat Support Specialist to join our Wholesale industry team. The ideal candidate will be responsible for providing exceptional customer service through email and chat support, resolving customer inquiries and issues efficiently and effectively.
Location: United States (Remote) Responsibilities: Respond to customer inquiries and issues via email and chat in a timely manner Provide accurate information and solutions to customers Assist customers with product information, pricing, and order status Escalate complex issues to the appropriate team members Maintain detailed records of customer interactions and transactions Qualifications: 1+ years of experience in customer service or support role Excellent written communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving skills Proficiency in Microsoft Office and CRM software Skills: Strong customer service skills Ability to work independently and as part of a team Attention to detail Ability to remain calm and professional under pressure Requirements 1+ years of experience in customer service or support role Excellent written communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving skills Proficiency in Microsoft Office and CRM softwareBe The First To Know
About the latest Chat support specialists Jobs in United States !
Email/Chat Support Specialist
Posted 21 days ago
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Job Description
This is a remote position.
Earls Plumbing & Drain Cleaning is seeking a detail-oriented and customer-focused Email/Chat Support Specialist to join our Customer Support team in the Wholesale industry. The ideal candidate will be responsible for providing exceptional customer service through email and chat channels, resolving customer inquiries and issues in a timely and efficient manner.
Location: United States (Remote) Responsibilities: Respond to customer inquiries and issues via email and chat Provide accurate and timely information to customers Resolve customer complaints and issues with professionalism and empathy Escalate complex issues to appropriate team members for resolution Maintain detailed and accurate records of customer interactions Qualifications: 1+ years of experience in customer service or support role Excellent written and verbal communication skills Strong problem-solving abilities Ability to work independently and as part of a team Proficiency in email and chat support platformsIf you are a customer-focused individual with strong communication skills and a passion for providing exceptional service, we want to hear from you! Apply now to join the Earls Plumbing & Drain Cleaning team as an Email/Chat Support Specialist.
Requirements 1+ years of experience in customer service or support role Excellent written and verbal communication skills Strong problem-solving abilities Ability to work independently and as part of a team Proficiency in email and chat support platformsEmail/Chat Support Specialist
Posted 27 days ago
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Job Description
This is a remote position.
Join our dynamic team at ValueAdd Research and Analytics Solutions LLP as an Email/Chat Support Specialist. In this role, you will be responsible for providing exceptional customer service through email and chat channels. If you have a passion for helping customers and excellent communication skills, we want to hear from you!
Location: United States (Remote) Responsibilities: Respond to customer inquiries and issues via email and chat in a timely and professional manner Provide accurate information and solutions to customers Escalate complex issues to the appropriate team members Maintain detailed records of customer interactions Assist with other customer support tasks as needed Qualifications: High school diploma or equivalent 1-2 years of experience in customer service or a related field Excellent written and verbal communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving skills Proficiency in Microsoft Office and CRM softwareIf you are looking for a rewarding opportunity to make a difference in the Environmental Services industry, apply now to join our team as an Email/Chat Support Specialist at ValueAdd Research and Analytics Solutions LLP!
RequirementsHigh school diploma or equivalent1-2 years of experience in customer service or a related fieldExcellent written and verbal communication skillsAbility to multitask and prioritize in a fast-paced environmentStrong problem-solving skillsProficiency in Microsoft Office and CRM softwareEmail Chat Support
Posted 20 days ago
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Job Description
Job Description :
The Email/Chat Support Representative is responsible for providing timely, accurate, and professional customer service through email and live chat platforms. This role ensures customer inquiries are resolved efficiently while maintaining a positive customer experience and supporting the company’s commitment to exceptional service.
What You’ll DoAs an Email/Chat Support Representative, you’ll serve as the first line of contact for customers seeking assistance online. Your role is to respond promptly, accurately, and professionally to customer inquiries through email and chat platforms. Responsibilities include:
- Responding to customer questions, concerns, and requests via email and live chat.
- Assisting with product information, order tracking, billing inquiries, and troubleshooting.
- Documenting customer interactions and maintaining accurate records in CRM systems.
- Escalating complex issues to higher-level support teams when necessary.
- Ensuring timely responses that meet service-level agreements (SLAs).
- Collaborating with team members to improve support processes and customer satisfaction.
- High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
- 1+ year of customer service, online support, or call center experience preferred.
- Excellent written communication skills with strong grammar and spelling.
- Fast and accurate typing skills (minimum [insert WPM, e.g., 40+]).
- Strong problem-solving skills with the ability to multitask in a digital environment.
- Familiarity with CRM systems, help desk software, and chat platforms.
- Ability to maintain professionalism and empathy when handling challenging situations.
- Flexibility to work evenings, weekends, or holidays if required.
- Competitive hourly pay or salary with performance incentives.
- Comprehensive benefits package (health, dental, vision, etc.).
- Paid time off, holidays, and flexible scheduling options.
- Opportunities for career advancement and professional growth.
- Remote work opportunities (where applicable).
- A collaborative, inclusive, and supportive work culture.
If you’re passionate about delivering excellent customer support and thrive in a digital-first environment, we’d love to hear from you! Apply today with your resume.