710 Chatbot Developer jobs in the United States

US CITIZENS & PERMANENT RESIDENTS ONLY

Excellent contract-to-hire job opportunity

Looking for a Sr. Chatbot Developer to join an Artificial Intelligence team. Join our Tech hub and work in a collaborative environment where talent is valued and creativity is encouraged.

Description:

• Work on state of the art Machine Learning, Natural Language Processing and Gen AI projects.

• Learn new technologies and focus on what you're passionate about.

Requirements ::

• 2 Y+ Experience with Chatbot and RAG Application Development

• 2 Y+ Experience with Machine Learning and Natural Language Processing

• 4+ years experience with Python

• Experience with AWS services.

• Experience with SQL.

• Compiler development experience is plus

• Experience with chat platforms Dialogflow, Connect-Q, etc is a plus

• Experience with Hybrid RAG Agents, Trainable LLM's is a plus

• BS in Computer Science or equivalent degree (MS in ML is preferred).

• Ability to work in an agile collaborative environment.

• Excellent communication skills are required.

Compensation: $68.00 - $78.00 per hour

History

Teklead Corporation is a national Information Technology Consulting company, successfully representing a wide spectrum of clients and their IT needs since 1990. Teklead is dedicated to providing the highest quality software development/support and IT staffing services , both onsite and offshore, using top-notch IT professionals. Having a deep understanding of the IT industry and taking advantage of our extensive network, we've been able to distinguish ourselves by meeting our client's needs and challenges. Our success and reputation are supported by long-lasting client relationships, exceptional customer service and commitment to providing excellent IT solutions.

With more than 25 years of experience, Teklead has expanded to reach a global-level and now has offices in North America (Los Angeles, CA, New York, NY, Dallas, TX), Europe (London, UK) and the Asia Pacific (Banglore, Karnataka, India) . As demand for IT - and more, specifically, high quality and cost effective ADM services - increases, Teklead plans to meet that demand. We are constantly looking to expand our operation through increased screening, hiring and IT training, in addition to expanding our delivery centers in North America and the Asia Pacific regions.

For more details, please connect with Afra Aleem at Ext 112 or email her at

*** Local to North Carolina Required***

Job Title: AI Chatbot Developer

Duration: 12 Months

Start Date: ASAP

Location: Raleigh, NC 27610 (Hybrid)

Position Type: Contract

Interview Type: Telephonic/In person

Ceipal ID: SNC_POWE814_AF

Required Skills:

• Hands on Microsoft Power Platform development including deploying to solutions with environments.(3 Years)
• Copilot Studio for creating chat-driven interfaces(1 Year)
• Microsoft Power Automate for creating workflows across M365 and integrating with other systems(6 Years)
• Microsoft Power Apps(4 Years)
• SharePoint(3 Years)
• Microsoft 365(5 Years)
• Building agents within and outside of SharePoint(1 Year)
• Integrating chatbots with external services(1 Year)
• Azure AI capabilities(2 Years)
• Hands on experience working with non-Microsoft LLM platforms like Gemini, Claude, ChatGPT(2 Years)

Preferred Skills:

• Microsoft certifications including PL-900, AI-900, AI-102, MS-900

V Group Inc. is a New Jersey-based IT Services and Products company, strategically organized into multiple business units: Public Sector, Enterprise Solutions, Ecommerce, and Digital. Within our Public Sector unit, we specialize in delivering IT Professional Services to Federal, State, and Local governments. We hold multiple contracts across 30+ states across US, which include NY, CA, FL, GA, MD, MI, NC, OH, OR, CO, CT, TN, PA, TX, VA, MN, NM, VT, and WA. If you're considering a career opportunity with V Group or exploring a partnership, I welcome you to reach out to me with any questions about our services and the unique advantages we offer to consultants. And please feel free to share my contact information with others who may benefit from connecting with us.

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About the job IVR/Chatbot Developer, Digital CX

Role: IVR/Chatbot Developer, Digital CX

• The IVR/Chatbot developer will be able to design, develop, and implement Genesys CX Contact Center IVR applications.
• The IVR/Chatbot developer will be responsible for designing and developing Genesys CX call flow creation in architect, data actions, scripting, configuring queues, skill-based routing, agent profiles, and reporting.

• Participate in application development and enhancements for Genesys contact center.
• Perform customization and integration of Genesys solutions to meet business needs.
• Create technical documentation and user guides for Genesys solutions.
• Conduct performance tuning and optimization of Genesys configuration.
• Display ownership and responsibility for the Teams activity.
• Design and implement conversational interfaces for various applications.
• Collaborate with UX/UI designers to enhance chatbot user experience.
• Bot integrations with various platforms and backend systems.
• Continuously improve chatbot understanding and responses based on user feedback.
• Stay updated with the latest trends in conversational AI and machine learning.
• Optimize chatbot performance for speed and responsiveness.
• Address and rectify any issues or bugs in the chatbot's /IVR functioning.
• Participate in code reviews and ensure best practices are followed.

• Collaborate with stakeholders to gather requirements and design custom solutions that leverage Genesys Cloud CX capabilities to improve customer experiences
• Strong hands-on experience in designing, development, and implementation of Architect flows in Multi Channels - Calls, Web Chats/Web Messaging, Callbacks, Workflows and Emails on the Genesys Cloud CX platform.
• Develop and customize applications, integrations, and workflows within the Genesys Cloud CX platform using its API, SDKs, and scripting capabilities
• Integrate Genesys Cloud CX with other systems and data sources, such as CRM systems, webservices, databases, and third-party applications, to create a unified customer experience.
• Configure call and interaction routing strategies to ensure customers are connected to the right agents or resources
• Ability to design conversation flows and optimize user interactions.
• Knowledge of natural language processing and machine learning basics.
• Experience in training and refining chatbot models for better accuracy.
• Strong debugging and troubleshooting skills in Genesys CX platform.
• Excellent communication skills with a focus on end-user experience.

• Integration with chatbots on AWS Lex or Amelia is an added advantage.
• Knowledge of coding skills in languages such as Python, Node.js, or similar.

About the job Python Chatbot Developer (1099 Contractor)

Job brief

We are seeking a contract Python developer to create and enhance conversational AI chatbots using frameworks like LangChain. This is a remote, project-based 1099 contractor position.

Responsibilities

• Develop, implement and maintain Python-based chatbots for multiple business use cases.
• Integrate intelligent chatbots with upstream and downstream data and systems
• Enhance natural language processing performance via frameworks like LangChain
• Train chatbot models leveraging machine learning and neural networks
• Maintain thorough documentation of chatbot configuration, training and enhancements
• Work closely with internal teams to gather requirements and share progress.

• 3+ years professional experience with Python development
• Strong grasp of modern chatbot frameworks and libraries (LangChain experience a plus)
• Familiarity training AI models including reinforcement learning methodologies
• Passion for leveraging NLP and chatbots to improve CX and EX
• Eligibility to work in a 1099 capacity with no employer restrictions

Job Title: IVR Chatbot Developer (Genesys focus) level 3
Location: Hybrid- Newark, NJ
Duration: 9-12 mo.

Focus on
Requirements:
- Minimum 3 to 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.
- Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect.
- Thorough understanding of Genesys Framework, Integration with internal and external components.
- Delivery credentials for Self Service and Analytics solutions enabled with speech-based interfaces and dynamic menu based on customer treatment strategies.
- Genesys Cloud CX certified professional in one or more focused solution area (Inbound, Outbound, Multi-channel, Desktop, Integration, Recording, Reporting, etc.)

• Develop and manage IVR and chatbot solutions, natural language understanding (NLU) systems and grammars.
• Implement third-party integrations with AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM systems like Salesforce.
• Utilize web services, APIs, and other communication protocols to integrate IVR systems with other computer systems (e.g., SOAP, VXML, SQL, XML, REST).
• Design, develop, and support advanced IVR applications in an object-oriented programming language.

• Experience: Advanced understanding of IVR technology, telecommunications devices, networks, software, and systems.
• Integration: Experience with third-party integrations and cross-system communication protocols.
• Development: Proficient in software development using object-oriented programming languages.

WilmerHale is a leading, full-service international law firm with 1,000 lawyers located throughout 12 offices in the United States, Europe and Asia. Our lawyers work at the intersection of government, technology and business, and we remain committed to our guiding principles of providing quality, excellent legal and client services; developing diversity among our lawyers and staff and cultivating an environment that promotes an ambitious spirit, collaboration and collegiality by drawing on the extraordinary talents and dynamic experience of our lawyers. Our goal is to reflect the diversity of our clients and the communities in which we practice.

What You Will Be Doing

The Artificial Intelligence Software Engineer is responsible for developing and implementing cutting-edge AI solutions and models to solve complex problems and drive innovation at the firm. This includes working with the legal practices and business departments to support and improve their delivery of services by conceptualizing, developing, delivering, and supporting innovative solutions with a focus on AI and related technologies. The Artificial Intelligence Software Engineer works closely with other technical resources across Information Services (IS) to successfully manage the execution of AI projects, including project definition, requirements gathering, task planning, technical solution development, testing, support, and stakeholder management. Also responsible for supporting the creation of best practices for the development, maintenance, and use of AI solutions, assessing AI-related COTS solutions, as well as assisting end users to create prompts to optimize the effectiveness of the Large Language Models (LLM) solutions. PRINCIPAL DUTIES AND

About the Role

• Collaborates with cross-functional teams to define AI project use cases, requirements, and objectives, ensuring alignment with overall business goals.
• Conducts research to stay up to date with the latest advancements in generative AI, machine learning, and deep learning techniques and identifies opportunities to integrate them into our products and services.
• Provides updates and recommendations to Director, Application Services.
• Optimizes existing generative AI models for improved performance, scalability, and efficiency.
• Develops clear and concise documentation, including technical specifications, user guides, and presentations, to communicate complex AI and related concepts to both technical and non-technical stakeholders.
• Contributes to the establishment of best practices and standards for AI development within the organization.
• Interacts with business stakeholders and explaining technical issues and approaches to a non-technical audience.
• Provides functional and technical support and enhancements for the firm's AI solutions.
• Provides technical mentorship and guidance to other team members.
• Creates and delivers end-user training and documentation and provides second-line support to other users.
• Displays professionalism, quality service and a positive "can do" attitude to internal members/departments of the Firm.
• Initiates building and maintaining strong relationships with team members across functions and more senior client stakeholders. Uses conflict-resolution skills to facilitate strong team dynamics.
• Participates in special projects and performs other duties as assigned.

Required Skills

• Proficient in Python and have experience with machine learning libraries and frameworks such as TensorFlow or PyTorch,
• Experience building recommendation models.
• Strong knowledge of data structures, algorithms, and software engineering principles.
• Familiar with cloud-based platforms and services, such as Azure or AWS.
• Demonstrated ability in .NET technologies using C# as well as related modern development languages and frameworks such as .NET Core, ASP.NET Core, REACT, etc.
• Strong SQL skills, the ability to write complex, efficient queries against extremely large data sets is highly desirable.
• Demonstrated ability to develop software/code (following firm standards) directly applicable to technology encompassed in assigned applications.
• Experience with adherence to a Software Development Methodology like SCRUM and DevOps practices and tools like GitHub, Azure DevOps or other such tools and methodologies.
• Excellent problem-solving skills, with the ability to think critically and creatively to develop innovative solutions.
• Willingness and ability to learn and use new technologies as the need arises.
• Ability to work effectively with both users and technical staff in team-oriented environments.
• Good oral and written communication skills and interpersonal skills including the ability to effectively communicate technical information to both technical and non-technical personnel.
• Ability to work successfully and independently in an atmosphere of multiple projects, shifting priorities, and deadline pressures.
• A strong background in machine learning, deep learning, natural language processing, and software engineering is preferred.
• Experience working with large-scale language models such as GPT-3/4, BERT, Dolly, LLaMA, PaLM2, etc.
• Hands-on experience with LLMs fine-tuning is a plus.
• Experience with natural language processing (NLP) techniques and tools, such as SpaCy and/or NLTK is a plus.
• The ability to be self-directed and learn new technologies quickly is also paramount as the AI technology landscape continues to change rapidly.

Education:

• Bachelor's Degree preferred. Equivalent experience may be considered in lieu of education requirements.

Required Experience

• 1-2 years' experience delivering solutions with at least one of the following: TensorFlow, Pytorch, BERT and/or ChatGPT 3
• 2-3 years of experience in applications and services integration and/or development, with significant specialization in one or more areas of the above-mentioned areas of technology
• 4-5 years of applications web development experience using C# with either .NET Framework or NET CORE a plus
• Experience with the following is a big plus but not required: Microsoft Office 365, Microsoft Graph, Messaging (Rebus, NServiceBus)

For additional information about our benefits, please click here.

This job description is intended to describe the general nature and level of the work being performed by employees in the position. It is not intended to be a complete list of all responsibilities, duties, and skills for positions. The firm reserves the right at all times, in its sole discretion, to add or subtract duties and responsibilities, as it deems necessary.

WilmerHale is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.

#LI-EC1

#LI-Hybrid

Qualifications:

• Proficient in Python and have experience with machine learning libraries and frameworks such as TensorFlow or PyTorch,
• Experience building recommendation models.
• Strong knowledge of data structures, algorithms, and software engineering principles.
• Familiar with cloud-based platforms and services, such as Azure or AWS.
• Demonstrated ability in .NET technologies using C# as well as related modern development languages and frameworks such as .NET Core, ASP.NET Core, REACT, etc.
• Strong SQL skills, the ability to write complex, efficient queries against extremely large data sets is highly desirable.
• Demonstrated ability to develop software/code (following firm standards) directly applicable to technology encompassed in assigned applications.
• Experience with adherence to a Software Development Methodology like SCRUM and DevOps practices and tools like GitHub, Azure DevOps or other such tools and methodologies.
• Excellent problem-solving skills, with the ability to think critically and creatively to develop innovative solutions.
• Willingness and ability to learn and use new technologies as the need arises.
• Ability to work effectively with both users and technical staff in team-oriented environments.
• Good oral and written communication skills and interpersonal skills including the ability to effectively communicate technical information to both technical and non-technical personnel.
• Ability to work successfully and independently in an atmosphere of multiple projects, shifting priorities, and deadline pressures.
• A strong background in machine learning, deep learning, natural language processing, and software engineering is preferred.
• Experience working with large-scale language models such as GPT-3/4, BERT, Dolly, LLaMA, PaLM2, etc.
• Hands-on experience with LLMs fine-tuning is a plus.
• Experience with natural language processing (NLP) techniques and tools, such as SpaCy and/or NLTK is a plus.
• The ability to be self-directed and learn new technologies quickly is also paramount as the AI technology landscape continues to change rapidly.

Education:

• Bachelor's Degree preferred. Equivalent experience may be considered in lieu of education requirements.

1st Edge is a growing business seeking top performers to join in our mission of developing Artificial Intelligence solutions for our government customers. We offer technically advanced, challenging work in an employee-centered environment driven by the desire to contribute to a meaningful purpose. Our employees work closely with Space and Missile Defense Command (SMDC), Missile Defense Agency (MDA), and the US Army Combat Capabilities Development Command (DEVCOM).

We believe in a balanced, quid pro quo relationship between the company and its employees, providing all benefits at no cost, plus generous time off. This balanced culture allows employees to do their best work and contributes to our extraordinary success rate. From an excellent benefits package to job autonomy with challenging work, 1st Edge cultivates an innovative and collaborative environment with meaningful work.

1st Edge is seeking a skilled Artificial Intelligence Engineer to join our team. In this position, you will play a vital role in developing and maintaining software for the Missile Defense Agency. You will be instrumental in developing complex software applications, to include creating and maintaining graphical front-end interfaces, visualization toolsets, SQL Database interfaces, multi-user GUI interfaces, and rule base assessments. This position is on-site at 1st Edge LLC or customer location in Huntsville, AL.

Required qualifications:

• 3+ years of experience developing AI solutions to address complex problems

• You must be a U.S. Citizen

• Active DoD security clearance required to apply

• Bachelor of Science/Engineering degree in computer science, computer engineering, software engineering, mathematics, or related discipline

• This an on-site position working full-time in a DoD facility on Redstone Arsenal, Huntsville, AL

• Provide expert engineering and/or scientific solutions for highly complex software applications that require Artificial Intelligence, including rule based, supervised and unsupervised learning techniques

• Development of robust Optimization Engines and optimization algorithm implementation into large scale software packages

• Designs, develops, and implements complex hardware, software, and database solutions using advanced techniques to meet system requirements and resolve problems

• Develop applications that are required to resolve resource conflicts and optimize scheduling of resources in a very dynamic operating environment

• Develop and deliver customized software products in support of multiple Agency stakeholders

• Use agile methodology in a DevSecOps to support the rapid development and delivery of standardized, reliable, integrated and secure capabilities to the applicable stakeholder

• Identify and integrate commercial off-the-shelf (COTS), Government off-the-shelf (GOTS), and open-source software to enhance the capabilities of agency software

• Develop and deliver cloud solutions that include the ability to analyze requirements and develop cloud ready solutions to support software development and data collection/services capabilities

• Evolve Missile Defense Agency software and development methodologies for legacy software tools to the use of DevSecOps, Agile, and Continuous Integration, Continuous Development, and Continuous Deployment software development approaches

• Prepare presentations and reports to communicate complex technical concepts to a broad audience

• Experience designing and developing business rule driven applications

• Experience developing applications used for optimized scheduling of resources in a very dynamic operating environment

• Experience and skills for the development of robust optimization engines and optimization algorithm implementation into large scale software packages

• Knowledge of missile defense simulations, test scenarios, trajectory analysis, weapon systems, sensors and command and control systems

WilmerHale is a leading, full-service international law firm with 1,000 lawyers located throughout 12 offices in the United States, Europe and Asia. Our lawyers work at the intersection of government, technology and business, and we remain committed to our guiding principles of providing quality, excellent legal and client services; developing diversity among our lawyers and staff and cultivating an environment that promotes an ambitious spirit, collaboration and collegiality by drawing on the extraordinary talents and dynamic experience of our lawyers. Our goal is to reflect the diversity of our clients and the communities in which we practice.

What You Will Be Doing

The Artificial Intelligence Software Engineer is responsible for developing and implementing cutting-edge AI solutions and models to solve complex problems and drive innovation at the firm. This includes working with the legal practices and business departments to support and improve their delivery of services by conceptualizing, developing, delivering, and supporting innovative solutions with a focus on AI and related technologies. The Artificial Intelligence Software Engineer works closely with other technical resources across Information Services (IS) to successfully manage the execution of AI projects, including project definition, requirements gathering, task planning, technical solution development, testing, support, and stakeholder management. Also responsible for supporting the creation of best practices for the development, maintenance, and use of AI solutions, assessing AI-related COTS solutions, as well as assisting end users to create prompts to optimize the effectiveness of the Large Language Models (LLM) solutions. PRINCIPAL DUTIES AND

About the Role

• Collaborates with cross-functional teams to define AI project use cases, requirements, and objectives, ensuring alignment with overall business goals.
• Conducts research to stay up to date with the latest advancements in generative AI, machine learning, and deep learning techniques and identifies opportunities to integrate them into our products and services.
• Provides updates and recommendations to Director, Application Services.
• Optimizes existing generative AI models for improved performance, scalability, and efficiency.
• Develops clear and concise documentation, including technical specifications, user guides, and presentations, to communicate complex AI and related concepts to both technical and non-technical stakeholders.
• Contributes to the establishment of best practices and standards for AI development within the organization.
• Interacts with business stakeholders and explaining technical issues and approaches to a non-technical audience.
• Provides functional and technical support and enhancements for the firm's AI solutions.
• Provides technical mentorship and guidance to other team members.
• Creates and delivers end-user training and documentation and provides second-line support to other users.
• Displays professionalism, quality service and a positive "can do" attitude to internal members/departments of the Firm.
• Initiates building and maintaining strong relationships with team members across functions and more senior client stakeholders. Uses conflict-resolution skills to facilitate strong team dynamics.
• Participates in special projects and performs other duties as assigned.

Required Skills

• Proficient in Python and have experience with machine learning libraries and frameworks such as TensorFlow or PyTorch,
• Experience building recommendation models.
• Strong knowledge of data structures, algorithms, and software engineering principles.
• Familiar with cloud-based platforms and services, such as Azure or AWS.
• Demonstrated ability in .NET technologies using C# as well as related modern development languages and frameworks such as .NET Core, ASP.NET Core, REACT, etc.
• Strong SQL skills, the ability to write complex, efficient queries against extremely large data sets is highly desirable.
• Demonstrated ability to develop software/code (following firm standards) directly applicable to technology encompassed in assigned applications.
• Experience with adherence to a Software Development Methodology like SCRUM and DevOps practices and tools like GitHub, Azure DevOps or other such tools and methodologies.
• Excellent problem-solving skills, with the ability to think critically and creatively to develop innovative solutions.
• Willingness and ability to learn and use new technologies as the need arises.
• Ability to work effectively with both users and technical staff in team-oriented environments.
• Good oral and written communication skills and interpersonal skills including the ability to effectively communicate technical information to both technical and non-technical personnel.
• Ability to work successfully and independently in an atmosphere of multiple projects, shifting priorities, and deadline pressures.
• A strong background in machine learning, deep learning, natural language processing, and software engineering is preferred.
• Experience working with large-scale language models such as GPT-3/4, BERT, Dolly, LLaMA, PaLM2, etc.
• Hands-on experience with LLMs fine-tuning is a plus.
• Experience with natural language processing (NLP) techniques and tools, such as SpaCy and/or NLTK is a plus.
• The ability to be self-directed and learn new technologies quickly is also paramount as the AI technology landscape continues to change rapidly.

Education:

• Bachelor's Degree preferred. Equivalent experience may be considered in lieu of education requirements.

Required Experience

• 1-2 years' experience delivering solutions with at least one of the following: TensorFlow, Pytorch, BERT and/or ChatGPT 3
• 2-3 years of experience in applications and services integration and/or development, with significant specialization in one or more areas of the above-mentioned areas of technology
• 4-5 years of applications web development experience using C# with either .NET Framework or NET CORE a plus
• Experience with the following is a big plus but not required: Microsoft Office 365, Microsoft Graph, Messaging (Rebus, NServiceBus)

For additional information about our benefits, please click here.

This job description is intended to describe the general nature and level of the work being performed by employees in the position. It is not intended to be a complete list of all responsibilities, duties, and skills for positions. The firm reserves the right at all times, in its sole discretion, to add or subtract duties and responsibilities, as it deems necessary.

WilmerHale is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.

#LI-EC1

#LI-Hybrid

Qualifications:

• Proficient in Python and have experience with machine learning libraries and frameworks such as TensorFlow or PyTorch,
• Experience building recommendation models.
• Strong knowledge of data structures, algorithms, and software engineering principles.
• Familiar with cloud-based platforms and services, such as Azure or AWS.
• Demonstrated ability in .NET technologies using C# as well as related modern development languages and frameworks such as .NET Core, ASP.NET Core, REACT, etc.
• Strong SQL skills, the ability to write complex, efficient queries against extremely large data sets is highly desirable.
• Demonstrated ability to develop software/code (following firm standards) directly applicable to technology encompassed in assigned applications.
• Experience with adherence to a Software Development Methodology like SCRUM and DevOps practices and tools like GitHub, Azure DevOps or other such tools and methodologies.
• Excellent problem-solving skills, with the ability to think critically and creatively to develop innovative solutions.
• Willingness and ability to learn and use new technologies as the need arises.
• Ability to work effectively with both users and technical staff in team-oriented environments.
• Good oral and written communication skills and interpersonal skills including the ability to effectively communicate technical information to both technical and non-technical personnel.
• Ability to work successfully and independently in an atmosphere of multiple projects, shifting priorities, and deadline pressures.
• A strong background in machine learning, deep learning, natural language processing, and software engineering is preferred.
• Experience working with large-scale language models such as GPT-3/4, BERT, Dolly, LLaMA, PaLM2, etc.
• Hands-on experience with LLMs fine-tuning is a plus.
• Experience with natural language processing (NLP) techniques and tools, such as SpaCy and/or NLTK is a plus.
• The ability to be self-directed and learn new technologies quickly is also paramount as the AI technology landscape continues to change rapidly.

Education:

• Bachelor's Degree preferred. Equivalent experience may be considered in lieu of education requirements.