586 Child Welfare Advocate jobs in the United States

Job Description

Crystal Stairs, Inc.

Improving the Lives of Families through

Child Care Services, Research, and Advocacy

Head Start - Family Services Associate

Location: South Los Angeles

What We're Looking For:

We are seeking a Family Services Associate who supports Head Start families in making choices and decisions, and taking actions that will improve the conditions and quality of life for all family members; creates opportunities for meaningful family engagement with Head Start for all families, uses a case management approach to share information with families regarding resources, program options, sources of professional and parental support, and ways of accessing resources within the community; recruits Head Start children, and links families with services such as health, disabilities, nutrition, social services/mental health, and family engagement services. The ideal candidate will support and coordinate program services in the following areas:

1. Implements the family needs assessment process, consolidates the results, develops appropriate recommendations in response to the expressed needs of families.
2. Networks with key community organizations and agencies to provide parent training in developing life skills, including parenting, income generation/entrepreneurship, improvement of communication skills, literacy, mental and physical health care, financial planning, and resolving conflicts or violence.
3. Recommends specific procedures for responding to emergency needs of families, works with existing community agencies and resources to design and implement an effective emergency needs response system.
4. Identifies and explores cooperative relationships community resources and agencies that provide employment/job skills training, job placement, on-the-job training opportunities, apprenticeships, and job preparation activities.
5. Recruits prospective families and assists with enrollment process.
6. Conducts home visits to facilitate family plans, assists families in achieving identified goals and follow-up on referrals. Acts as a case manager and works cooperatively with local agencies to assist families to linkup with services in the local community.
7. Promotes effective community support for families by coordination and advocacy for services with community agencies.
8. Assists families in making the transition into and out of the Early Head Start/Head Start Program and into Kindergarten.

EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES YOU SHOULD POSSESS:

• BA/BS degree or AA/AS degree in social work, human services, liberal studies or related field required. Bilingual in English/Spanish is a plus.
• Expert in Microsoft Office computer skills required.
• Successfully completes and maintains Basic First Aid and CPR certification.
• Knowledge of Child Care Licensing Regulations and Head Start Performance Standards and best practices related to education and early childhood development, staffing and program options as well as services to children with disabilities.
• Knowledge of social service delivery, community resources, requirements, and procedures.
• Knowledge of family dynamics, strategies for male involvement and family-centered practice.
• Knowledge of the immediate business communities and private industries
• Experience in community outreach, community health or family-focused intervention.
• Experience working or volunteering in social or community services required.
• Experience in planning and conducting workshops and training programs.
• Experience working in a multi-cultural and multi-ethnic setting.

SPECIAL REQUIREMENTS:

• Must possess a valid California driver's license, have use of a motor vehicle and provide evidence of automobile liability insurance.
• Must meet State health requirements, including TB clearance.
• Fingerprints must be on file with the Justice Department.

Total Package of Benefits

• Medical/ Dental/ Vision/ - 95% Agency paid!
• 401k Matching Options
• Flex Spending
• Pre-paid Legal Services
• Sick and Vacation Time
• Paid Holidays
• Opportunity for Growth and Development
• Robust Learning Management System offering the following continuing education units: PDC, HRCI, CEU, CPE, PDU, SHRM

Crystal Stairs is committed to building and sustaining a fully vaccinated, diverse workforce and culture. As part of this commitment, Crystal Stairs provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

For more information about Crystal Stairs, please visit our website at:

All Head Start positions are implemented in accordance with the Head Start Performance Standards in each service area.

Job Description

Crystal Stairs, Inc.

Improving the Lives of Families through

Child Care Services, Research, and Advocacy

Crystal Stairs is committed to building and sustaining a diverse, fully vaccinated workforce and culture. As part of this commitment, Crystal Stairs does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of activities or operations.

Enrollments - Eligibility Specialist

100% Onsite - Los Angeles CA 90056

What We're Looking For:

Under general supervision, the Family Services (Eligibility) Specialist will determine eligibility and assist parents eligible under the California subsidized child care programs gain access to child care programs and services. All duties and responsibilities are performed in accordance to pertinent contractual obligations and department standards. Assistance provided by the Family Services (Eligibility) Specialist includes the delivery of quality services in the following areas:

• Determine eligibility, process enrollment (including families transferred from partnering agencies or other funding sources), and complete certification of families qualified for subsidized child care within designated time frames, in accordance to agency policy.
• Conduct appointments to assess family eligibility, collect documents, explain program rules, and assess family's need for program referrals.
• Schedule and conduct timely interviews to facilitate family enrollment or continuation of the services.
• Effectively manage client activities and changes for a caseload of approximately of 175+ clients, ensuring the highest levels of quality, accuracy, and program integrity. When necessary, collaborate with Fraud Prevention Unit to maintain program integrity.
• Complete case transfer requests for out-of-agency transfers, as necessary. Complete transfers to other program funding sources, as necessary.
• Provide customer service to families, providers and internal customers. Troubleshoot and provide technical assistance as needed to resolve inquiries and concerns.
• Provide supportive referral services to families and providers as needed.
• Perform other duties as assigned.

• Bachelor of Science/Arts degree from an accredited university or equivalent preferred
• Experience working with families receiving subsidized childcare or other social support services preferred
• Related work experience in case management/human services/client/vendor management/child development preferred
• Knowledge and competency with using County Welfare Department applications and other database applications
• Knowledge of County, State and Federal program requirements for Alternative Payment and Child Care Subsidy Programs
• Ability to analyze and problem solve, as well as accuracy and an ability to produce in a timely manner.
• Ability to quickly learn County, State and Federal provider (parent) contract requirements for Alternative Payment and Child Care Subsidy Programs.
• Ability to work with diverse and underserved populations

REQUIREMENTS:

• High School Diploma or equivalent.
• A minimum of one year of experience in the areas of customer service, human services, social services, administrative/clerical support or a related field.
• Must provide proof of Covid-19 vaccination

Total Package of Benefits

• Medical/ Dental/ Vision - 95% Paid by employer
• 401k Matching Options
• Flex Spending
• Pre-paid Legal Services
• Sick and Vacation Time
• Paid Holidays and Winter Break
• Opportunity for Growth and Development
• Robust Learning Management System offering the following continuing education units: PDC, HRCI, CEU, CPE, PDU, SHRM

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Crystal Stairs, Inc. is committed to building and sustaining a fully vaccinated, diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.

Additional Requirements: Must be fully vaccinated and remain fully vaccinated against COVID-19. Per the CDC, fully vaccinated means at least 2 weeks after (1) a second dose in a 2-dose series, or (2) a single-dose vaccine, and this status and definition applies to COVID-19 vaccines currently authorized for emergency use or approved by the U.S. Food and Drug Administration.

For more information about Crystal Stairs, please visit our website at:

Job Description

Definition
Under the direct supervision of the Chief Executive Officer, the Family Services Manager will be responsible for implementing the Family and Community Services of the agency to ensure adherence with the California Department of Education, Code of Federal Regulations, Title 5 Funding Terms and Conditions, program requirements for General Center Based Child Care (CCTR), State Preschool (CSPP), Child and Adult Care Food Program (CACFP) and Heartbeat Music & Performing Arts Academys Preschool 4 the Arts policies and procedures as specified for eligibility certification and family data file documentation, admission policies and procedures, family fees, due process requirements and information to share with the parents.

The essential responsibilities of the Family Services Manager include ongoing recruitment,
enrollment, and timely replacement of eligible children according to HBMPAAs timelines to ensure each assigned centers in the assigned region reaches 100% enrollment and maintains 95% average daily attendance. Responsible for the daily monitoring and tracking of children's attendance and meal count records, daily entry of child/family data within agency agency-adopted automated record-keeping system and working directly with collaborative partners to ensure families qualify for services under multiple funding sources.

Responsibilities
Work in conjunction with the Site Supervisors to review the eligibility of families for
services ensuring families meet the criteria set forth by all funding sources for family
need and eligibility for services.
Coordinate and participate in recruitment-related activities to ensure full enrollment ass
per contract funding award.
Complete ongoing enrollment of families to ensure the assigned site has reached 100%
enrollment.
Assist families at the time of enrollment with the following:
o Completion of Ages and Stages Questionnaire Social-Emotional
o Reviewing information regarding typical and atypical child growth and
development and orienting families regarding the identification and referral
process for children with suspected disabilities and/or developmental delays
o Reviewing the agencys Parent Handbook to ensure the familys understanding of
the agencys policies.
o Discussing with parents the opportunities for family engagement and partnership
o If feasible, assist with the translation of the enrollment packet
Maintain a weekly system for tracking enrollment, transitioning of children, and
recertification of families.
Establish Family Fee File for Business Staff certification before completion of Notice of
Action Services Notification
Ensure each family is afforded due process by completing a Notice of Action before
service changes. Update family files within an automated record-keeping system within a
specific timeline.
Completing and maintaining program reports by specific timelines, which include but are
not limited to:
o Child Care and Food Program Meal Benefit Roster
o Community Care Licensing Facility Roster
o HBMPAAs Preschool 4 the Arts Program Family Data
o Bi-monthly Family Services Activity Reports
Daily review attendance and meal count records. Conducting timely follow-up of child
absences and/or discrepancies of attendance (i.e., Notice of Action approved hours of
services versus actual time of arrival and departure or days of services).
Completing a monthly review of the Family Needs Assessment to track and document the
progress of goals attainment status of social services and other resources to address
family needs. Update and review Family Action Plans documenting referrals/services
provided within the Family Partnership Agreement monthly.
Maintaining and updating Family Files (hard copy and electronic data). Submit family-
related reports monthly.
In conjunction with the assigned Site Supervisor, coordinate quarterly Parent Advisor
Committee meetings (PAC).
Participate as required in Parent Conferences and Student Study Teams.
Ensure timely Transition Plan implementation and participate as a member of the
Transition Team at assigned site(s).
Assist with Family Files warehousing at the close of each year.
Participate in program evaluations and complete reports as required.
Participate in HBMPAA community events as needed.
Attending scheduled meetings and trainings as needed.
Other related duties as assigned.

Minimum Qualifications
Associate's degree in business, social work, or early education is required.
Verification of completion of 3 semester units of accredited college course work related to children and families with a grade of C or better, a plus.
Within three months of employment New Hire Family Support Services must demonstrate successful completion of trainings required that are related to Community or Family Engagement and required skills for the position, specifically computer literacy and effective professional writing.
Must complete 8 hours of Health and Safety training. Additionally, the Infant Teacher must complete Mandated Reporting Training, CPR, and First Aide Training.
Must be computer literate, highly proficient in oral and written English, Bi-lingual preferred.
Physical clearance (Physical and TB Screening) and Background Clearance required prior to start of employment.