4 City Of Durham jobs in Durham

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit .

Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base.

Services:

• Strategy, Architecture, Planning, and Procurement

• Business Enablement

• Business Solutions

• Project Assurance

Overall Responsibilities

We are currently seeking the services of a full-time Implementation Specialist to support our Software System Integration and modernization projects. If you are dynamic, mature, ambitious, creative, and autonomous, you will appreciate working with our team of technology professionals committed to providing value-added services on our clients' technology projects. As we are in the early phases of continuously improving and refining our product offerings, you'll be faced with exciting challenges that require problem-solving and innovation. If you're someone who enjoys tackling complex issues and thrives on the satisfaction of driving real change, this is the perfect opportunity for you to make a lasting impact.

Specific Responsibilities

• Contribute to designing, configuring, and developing custom forms, templates, and workflows.

• Implement our Software as a Service (SaaS) platforms to best serve our clients.

• Configure client-specific functionality to meet each client's unique requirements. This configuration will be performed using the SaaS platform tools, Java, JavaScript, and other coding languages.

• Produce clean, efficient code based on defined functional and non-functional specifications.

• Integrate software components and third-party programs.

• Troubleshoot, debug update, and upgrade existing software.

• Gather, evaluate, and document customer use cases and business processes.

• Create technical documentation for reference and reporting.

• Understand low code platforms, and configuration methodology.

• Contribute to the development of project reports such as Project Schedule, Quality Management Plan, Testing Plan, Conversion Plan, etc.

• Support the client and stakeholders in the planning and strategy discussions on the best approach for addressing risks and issues as they occur, in an effort to ensure that the project remains on schedule and within budget.

• Understand various software development life cycle methodologies and how they are used

Minimum Qualifications

• Must have experience with COTS, SaaS, PaaS, or IaaS solutions

• Must have experience in all system development life cycle phases using Agile, Waterfall and/or Hybrid Agile approaches.

• Proficient in Java, JavaScript, or other relevant coding languages for system configuration, development, and troubleshooting.

• Participation in the implementation of integrated solutions to modernize legacy systems and/or mainframe technology through the development of n-tier-based solutions built from leading-edge technologies.

• Experience with Azure DevOps CI/CD

Other Qualifications:

• Software: MS Office (Project, Visio, Word, Excel, SharePoint)

• Other Software Tools: MS Visual Studio, Jenkins, JIRA, GitHub, Postman

• Coding Languages: Java, JavaScript, Python, or other relevant coding languages

• Technical: Service Oriented Architecture, TCP, FTP, SSH

• Databases: SQL, Oracle

• Methodologies: Waterfall, Agile, Scrum

• Standards: PMBOK, CMMI, Prosci OCM, IEEE, SEI

Desirable Certifications and Experience

• Bachelor's degree in an IT or engineering field.

• Certified DevOps Project Manager (DevOps PM)

• Certified Scrum Master (CSM) or SAFe Certified

• Certified Software Test Manager (CSTM)

• Certified AWS Cloud Practitioner

• ITIL Certified

Personal Attributes

• Outstanding written and oral communication

• Highly self-motivated and directed

• Excellent interpersonal and presentation skills

• Strong analytical skills and detail-oriented

• Ability to work independently and exercise sound judgment

• Strong work ethic and the ability to simultaneously support projects with multiple deadlines and a high degree of accuracy

• Continuous learner

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

This position is remote with travel/onsite requirements. PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the company's success. To be successful in a remote work role at PCG, you must:

• be available during your set working hours

• have a safe, private, and distraction-free environment in which to complete your work, and

• be able to give your full attention to the completion of your PCG job duties

Some travel to the office or elsewhere may be required for team meetings, client meetings, etc. We are accepting applications on an ongoing basis until filled.

As required by applicable law, PCG provides the following reasonable range of compensation for this role: $75,000-$90,000

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#LI-remote

Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave

EEO Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Senior Solutions Architect (Public Sector) Join to apply for the Senior Solutions Architect (Public Sector) role at Hyperscience Senior Solutions Architect (Public Sector) 1 day ago Be among the first 25 applicants Join to apply for the Senior Solutions Architect (Public Sector) role at Hyperscience Company Description Hyperscience is a market leader in hyperautomation and a provider of enterprise AI infrastructure software. The Hyperscience Hypercell platform unlocks the value of an organization’s back office data through the automation of end-to-end processes, and transforms complex documents into LLM and RAG-ready data to power enterprise GenAI experiences. This enables organizations to transform manual, siloed processes into a strategic advantage, resulting in a faster path to decisions, actions, and revenue; positive and engaging customer, public, and patient experiences; and dramatic increases in productivity. Company Description Hyperscience is a market leader in hyperautomation and a provider of enterprise AI infrastructure software. The Hyperscience Hypercell platform unlocks the value of an organization’s back office data through the automation of end-to-end processes, and transforms complex documents into LLM and RAG-ready data to power enterprise GenAI experiences. This enables organizations to transform manual, siloed processes into a strategic advantage, resulting in a faster path to decisions, actions, and revenue; positive and engaging customer, public, and patient experiences; and dramatic increases in productivity. Leading organizations across the globe rely on Hyperscience to drive their hyperautomation initiatives, including American Express, Charles Schwab, HM Revenue and Customs, Mars, Stryker, The United States Social Security Administration, and The United States Veterans Affairs. The company is funded by top tier investors including Bessemer Venture Partners, Battery, FirstMark, Stripes, and Tiger Global. The role: The Solution Architecture (SA) team at Hyperscience is composed of dedicated professionals who are passionate about bridging customers' technical goals and challenges with Hyperscience's innovative solutions . This team plays a crucial role in ensuring customer success by offering proactive strategic and technical guidance , driving product adoption , growth , and deeper customer relationships . Their mission is to turn every customer into a lifelong Hyperscience champion and advocate . As a Solutions Architect , you will be the primary technical advisor and trusted partner for customers, ensuring they successfully implement, adopt, and optimize our platform . This role is a mix of technical consulting , implementation , and ongoing account management , focused on delivering measurable outcomes for our customers. You will work closely with customer engineering teams , IT leaders , and business stakeholders to ensure smooth deployments , troubleshoot challenges , and proactively drive long-term success . Your ability to combine deep technical acumen with strong customer engagement skills will be key to fostering lasting partnerships and unlocking expansion opportunities . Responsibilities: Lead technical onboarding and deployment for customers, ensuring a smooth go-live experience Guide customers through configuration, integrations, and best practices for optimizing our platform Act as a technical project manager, ensuring alignment between internal teams and customer stakeholders Serve as the primary technical point of contact for assigned accounts Proactively monitor product adoption and drive best practices to maximize value realization Identify and mitigate risks that could impact customer success, including technical blockers and adoption challenges Conduct technical health checks, optimization reviews, and advisory sessions Troubleshoot complex customer issues, working closely with Technical Services, Product, and Engineering teams to resolve technical challenges Partner with customers on workflow optimizations, automation opportunities, and system performance improvements Provide feedback to Product and Engineering teams to influence roadmap and feature enhancements Collaborate with Account Executives (AEs) on expansion opportunities by identifying customer needs that align with additional solutions Support renewal discussions by demonstrating the business impact and technical success of our platform Foster strong relationships with customer IT teams, architects, and executive stakeholders Experience required: 5+ years in a Solutions Architect or similar role (Technical Account Manager, Implementation Consultant, Solutions Engineer, or Customer Success Engineer) at a software company Strong experience working with customers and complex, technical products Deep understanding of system integrations, APIs, security, and IT infrastructure Project management experience—ability to guide multiple stakeholders through complex implementations Excellent problem-solving skills with the ability to troubleshoot technical challenges Ability to communicate complex technical concepts to both technical and non-technical stakeholders Experience delivering software solutions through system integrators (SIs) to agencies in the public sector (Federal/State/Local) Familiarity with Federal Information Security Standards (FedRAMP, FIPS, ATO) Nice-to-have: Familiarity with infrastructure services (e.g., Kubernetes) and container infrastructure (Docker) Experience with AI, automation, workflow software, or enterprise SaaS solutions Scripting or coding experience (Python) is a plus Familiarity with cloud platforms and modern deployment architectures Experience supporting regulated industries (finance, healthcare, government, etc.) The target base salary for this role: $119,000 - $77,500 + Bonus variable. Actual compensation will be dependent upon the individuals skills, experience, qualifications, geographical location, and our business needs and objectives. Our overall compensation packages include base salary, equity and the benefits and perks listed below. Our Talent Acquisition team will speak more about our Total Rewards philosophy and approach during the hiring process. This is a field-based position supporting the U.S. East Coast territory. We will consider candidates based in the U.S., preferably located in the Eastern Time Zone. Regular travel is required. Benefits Top-notch healthcare for you and your family A 100% 401(k) match for up to 6% of your annual salary Flexible PTO with the approval of your manager 12 weeks of parental leave and an additional 4 weeks for birthing parents Stock options We are an equal opportunity employer. We welcome people of different backgrounds, experiences, abilities and perspectives. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. PLEASE BE AWARE of, and cautious about, potential recruitment fraud. All of our open jobs can be found directly on our careers page at: We will never communicate with candidates except via our @hyperscience.com email domain. Any communication you receive outside of these parameters is potentially fraudulent. Additionally, we never conduct interviews solely via online tests, nor do we make job offers without multiple cross functional live interviews via Zoom, phone or onsite. We only ask for personal information via our application process on our careers page or through a verifiable background check company during onboarding. Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Engineering and Information Technology Industries Software Development Referrals increase your chances of interviewing at Hyperscience by 2x Get notified about new Senior Solutions Architect jobs in New Bern-Morehead City Area . New Bern-Morehead City Area 119,000.00- 177,500.00 1 month ago Principal Data Architect - Cloud & AI Platforms We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr