871 City Of Norfolk jobs in the United States

City Experiences is seeking a Group Concierge/Event Coordinator for our City Cruises operation in Norfolk, VA

About You:

This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.

About the Opportunity:

The Group Concierge will help drive the post-purchase process for our group guests, developing strong rapport
while handling the vital details of the group business. Along with coordinating the logistics for the event, the group
concierge will drive upsell potential, increasing the average order value of each order they oversee. This position
will report to the General Manager or the Senior Concierge Manager depending on port-specific needs.

Essential Duties & Responsibilities:

Sales Focus:
• Develop a comprehensive knowledge of all regional vessels, products and enhancements.
• As directed, take the lead on post-contract follow-ups including passenger count adjustments and
upsells to groups, with the goal of driving incremental revenue.
• Successfully upsells existing guests to higher-value options and enhancements.
• Follows City Cruises guidance on when and how to follow up with clients to present revenue generation
opportunities through order enhancements.
• Handle objections as they arise by using vast product knowledge.
• Ability to maintain a flexible weekly schedule, including night and weekend demand while conducting site
visits, cruise detail meetings and meeting clients as needed to support the account management team.
• Serve as a resource for the sales team, including conducting site visits, greeting clients upon boarding to
be the local resource when a national account manager is not present in the local port.

Guest Service:
• Serve as the primary point of contact for client post-booking, including conducting site visits and
meeting clients as needed.
• Be present during highly detailed events and serve as the liaison between sales and operations
• High attention to detail, including complete and accurate product details are communicated to the
Food & Beverage and Operation teams to ensure proper product execution.
• Ability to manage a minimum of 50 events per month, including handling all details for the cruise.
• Develops strong rapport with the guest, thanking the guest for their business, gaining feedback, asking
for referrals, rebooking, and firmly asking the client to fill out our survey.
• Work with the General Manager and Director of Sales to resolve all guest issues in a timely manner.

Administrative:
• Manage all administrative and operational activities (including payment collection) to enhance the
guest experience.
• Answer all post-booking inquiries, leveraging deep understanding of vessel, products, enhancements,
and pricing.
• Ensure guests are billed correctly (including payment collection) for all extra services provided
according to the signed contract with the support of the Account Manager.
• Document guest interactions in Salesforce, emphasizing detailed notes and task management, and
sending weekly reports as directed by the Director of Sales.
• Compile necessary reports for bi-weekly meetings, ensuring all cruise details are visible for the sales
and operations team.

Additional job duties assigned.

Requirements & Qualifications:

Bachelor's degree preferred with a minimum of 1 year of experience in a sales support or
as an event coordinator.
• Communicate effectively in oral and written form.
• Maintain a high level of organization & be detail-oriented.
• Handle multiple tasks/projects at one time.
• Establish and maintain effective working relationships as required by job responsibility.
• Listen effectively, assesses the situation, determine relevant issues, & suggest solutions.
• Work with Microsoft Office applications (especially Word, Excel, PowerPoint).
• Must be able to work a flexible schedule, including nights and weekends to accommodate
site inspections and guest needs.

About Us:

City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.

Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.

We encourage qualified applicants with arrest and conviction records to apply.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

City Experiences is seeking a Group Concierge/Event Coordinator for our City Cruises operation in Norfolk, VA

About You:

This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.

About the Opportunity:

The Group Concierge will help drive the post-purchase process for our group guests, developing strong rapport
while handling the vital details of the group business. Along with coordinating the logistics for the event, the group
concierge will drive upsell potential, increasing the average order value of each order they oversee. This position
will report to the General Manager or the Senior Concierge Manager depending on port-specific needs.

Essential Duties & Responsibilities:

Sales Focus:
• Develop a comprehensive knowledge of all regional vessels, products and enhancements.
• As directed, take the lead on post-contract follow-ups including passenger count adjustments and
upsells to groups, with the goal of driving incremental revenue.
• Successfully upsells existing guests to higher-value options and enhancements.
• Follows City Cruises guidance on when and how to follow up with clients to present revenue generation
opportunities through order enhancements.
• Handle objections as they arise by using vast product knowledge.
• Ability to maintain a flexible weekly schedule, including night and weekend demand while conducting site
visits, cruise detail meetings and meeting clients as needed to support the account management team.
• Serve as a resource for the sales team, including conducting site visits, greeting clients upon boarding to
be the local resource when a national account manager is not present in the local port.

Guest Service:
• Serve as the primary point of contact for client post-booking, including conducting site visits and
meeting clients as needed.
• Be present during highly detailed events and serve as the liaison between sales and operations
• High attention to detail, including complete and accurate product details are communicated to the
Food & Beverage and Operation teams to ensure proper product execution.
• Ability to manage a minimum of 50 events per month, including handling all details for the cruise.
• Develops strong rapport with the guest, thanking the guest for their business, gaining feedback, asking
for referrals, rebooking, and firmly asking the client to fill out our survey.
• Work with the General Manager and Director of Sales to resolve all guest issues in a timely manner.

Administrative:
• Manage all administrative and operational activities (including payment collection) to enhance the
guest experience.
• Answer all post-booking inquiries, leveraging deep understanding of vessel, products, enhancements,
and pricing.
• Ensure guests are billed correctly (including payment collection) for all extra services provided
according to the signed contract with the support of the Account Manager.
• Document guest interactions in Salesforce, emphasizing detailed notes and task management, and
sending weekly reports as directed by the Director of Sales.
• Compile necessary reports for bi-weekly meetings, ensuring all cruise details are visible for the sales
and operations team.

Additional job duties assigned.

Requirements & Qualifications:

Bachelor's degree preferred with a minimum of 1 year of experience in a sales support or
as an event coordinator.
• Communicate effectively in oral and written form.
• Maintain a high level of organization & be detail-oriented.
• Handle multiple tasks/projects at one time.
• Establish and maintain effective working relationships as required by job responsibility.
• Listen effectively, assesses the situation, determine relevant issues, & suggest solutions.
• Work with Microsoft Office applications (especially Word, Excel, PowerPoint).
• Must be able to work a flexible schedule, including nights and weekends to accommodate
site inspections and guest needs.

About Us:

City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.

Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.

We encourage qualified applicants with arrest and conviction records to apply.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Souvenir Photographer Sales Associate - Norfolk City Cruises (Night/Evening Availability)

Job Category: Sales

Requisition Number: SOUVE

Full-Time

Rate: $12.41 USD per hour

Location: Norfolk, VA 23510, USA

Job Details

Description

About Photogenic and Cherry Hill Programs

Since 2001, the core of Photogenic is creating unique souvenir photography solutions. As the Souvenir Division of Cherry Hill Programs, the Photogenic team brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions and destinations across North America, our company contributes millions of holiday and souvenir experiences for children and families, year after year.

As a Sales Associate , you'll create the magic by providing our customers with world class guest service while creating a memorable photo experience. Join the team today and enjoy your new office view at one of our unique Photogenic locations!

Our Sales Associates Will Also

• Take photos and provide guests with memorable souvenirs to take home
• Provide excellent guest service throughout the experience
• Participate as a team member, ensuring photo operations run smoothly and effectively
• Engage in a friendly manner with all guests, staff, and coworkers
• Operate POS system and photography equipment
• Maintain a safe and clean working environment
• Ability to lift and carry equipment up to 50 pounds and stand for prolonged periods of time
• All other tasks as assigned

What We're Looking For

• Positive attitude and strong work ethic
• Team player who can work independently
• Good interpersonal and communication skills
• Flexibility to work during "peak" retail hours, such as evenings, weekends, and holidays
• Ability to process sales transactions and comfortable with cash handling

Knowledge, Experience & Skill

• Previous retail, service industry, or cashier experience preferred but not required
• At least 16 years of age

What Else Can You Expect

• A fun, fast paced, and passionate environment
• Career advancement opportunities
• Flexible schedule
• Referral program
• Free photos for friends and family

We Work Together to Win Together

Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life.

Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company's success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.

Description We are looking for a skilled attorney to join our team in Palos Heights, Illinois. This position focuses on municipal and local government law, offering the opportunity to build expertise in a collaborative and detail-oriented environment. If you are passionate about serving local communities and have a strong background in legal research and writing, we encourage you to apply.
Responsibilities:
- Provide legal counsel to local government units on a variety of municipal law matters.
- Conduct in-depth research and draft legal documents, including briefs, contracts, and ordinances.
- Represent clients in civil litigation cases, ensuring their interests are effectively advocated.
- Manage case files using document and case management software to ensure organization and compliance.
- Communicate promptly and effectively with clients to address their legal concerns and inquiries.
- Collaborate with colleagues to develop innovative solutions to complex legal challenges.
- Analyze legal claims and complaints, providing strategic guidance for resolution.
- Utilize tools such as Adobe Acrobat and Conveyancer for efficient document handling and preparation.
- Stay current with developments in municipal law to provide informed advice and representation.
- Handle complaint administration and consumer-related matters with attention to detail and accuracy. Requirements - Licensed attorney with at least two years of experience in municipal or local government law.
- Proficiency in legal research and writing, with strong analytical skills.
- Familiarity with case and document management software, including 3M, Adobe Acrobat, and Conveyancer.
- Effective communication skills, both written and verbal, to interact with clients and team members.
- Detail-oriented with excellent organizational abilities to manage multiple cases efficiently.
- Ability to work collaboratively in a team-oriented environment.
- Strong knowledge of civil litigation processes and claim administration.
- Commitment to staying updated on legal trends and regulations relevant to local government law.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

If you've got quick reflexes, a steady hand, and a knack for precision-whether behind a joystick or in the driver's seat-we want you on our team! We're looking for a Heavy Equipment Operator to operate our manned and unmanned equipment. Unmanned equipment operated remotely from our onsite control center. If you enjoy mastering complex controls and handling powerful machines, this is your chance to turn your MudRunner skills into a rewarding career.

Ready to level up? Apply today! The Levy Group of Companies is seeking equipment operators to work at our Columbia City Mill Service location in Columbia City, IN.

Heavy Equipment Operators perform all functions as it pertains to operating heavy off-road mobile equipment in manned and unmanned equipment.

Pay: $20/hr; plus a $2/ hour shift differential

Shift: 4 on/4 off; 7 PM - 7 AM Night Shift; training period schedule varies

Benefits

• Competitive benefits package including Medical, Dental, Prescription, 401(K) with 3% Employer Contribution, Long- and Short-term Disability
• Year round, non-weather dependent employment
• Tuition Reimbursement for qualified skilled trade programs
• Student Loan Repayment Program
• Employee Referral Program

Responsibilities

The Heavy Mobile Equipment Operator will:

• Operate various heavy mobile equipment such as: Water Trucks, 988K Front End Loaders (manned and unmanned), Excavators, 777 Haul Trucks, D8/9 Dozers, Pot Haulers, & Sennebogen material handlers
• Comply with all safety regulations, policies, and record-keeping
• Load materials in designated areas
• Maintain work area to allow safe movement and access
• Monitor any change in machine performance to identify potential malfunctions & report to the maintenance department
• Perform daily machine inspection and routine greasing, oiling, and fueling
• Meet customer service expectations

Skills

The ideal candidate will have:

• Experience operating end loader, excavator, dozer, and other specialized mobile equipment
• Comfortable with computers
• Comfortable remotely operating equipment from an onsite control center
• A team and safety oriented mentality
• Ability to lift up to 50lbs
• Basic Mechanical aptitude.
• Knowledge of bulk materials
• Good verbal and written communication skills.
• Willingness to perform other duties as assigned.
• High school diploma or equivalent

To Apply

Please submit your resume. Military Members are welcome and Veterans are encouraged to apply!

Who is Edw. C. Levy Group of Companies?

We are a unique, 100-year-old family-owned company that transforms our recycled products into construction materials, lightweight aggregates, asphalt, cement, concrete, agricultural products, and more. We provide steel mill services, flame cutting and treatment, road building, logistics, laboratory testing, and a variety of other solutions for our customers.

The Levy Group of Companies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The Levy Group of Companies makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Assistant City Attorney

Dallas City Attorney’s Office – Government Services

The Dallas City Attorney’s Office is seeking an energetic, self-motivated attorney with a minimum of five years of experience negotiating, drafting, and reviewing contracts to fill a full-time position in the Government Services Section. The section provides advice and counsel to the Dallas City Council, the city manager, the city secretary, and city departments on various legal issues, including, procurement, emergency management, health care privacy, utility regulations and franchising issues, environmental issues, sanitation, aviation, technology and cybersecurity, credit processing services, benefits, deferred compensation, water utilities, and municipal finance.

A substantial amount of the successful candidate’s daily work will include negotiating complex contracts for engineering services, consultant services, software, staffing, the public library system, municipal courts, technology and cybersecurity, Dallas Water Utilities, professional services, risk management, interlocal agreements, and many other contracts relating to government services as well as research and drafting legal opinions. The position does not involve litigation, although the successful applicant will occasionally work with and advise litigators on matters. Other duties may be assigned.

Applicants must be licensed to practice law in Texas and be in good standing with the State Bar of Texas and must also possess excellent oral and written communication skills. Experience in municipal law, and the various local, state, and federal laws and program requirements pertinent to the procurement of city goods and services is a plus.

Salary is commensurate with experience. The city's comprehensive benefits package comes with the position. This position is exempt from the provisions applicable to civil service, pursuant to Chapter XVI, Section 9 of the Dallas City Charter. Details concerning the Dallas City Attorney's Office are available at

If interested, please send a resume, cover letter, and writing sample (no more than 10 pages) to:

No phone calls, please.

**POSITION SUMMARY:** The Manager, Municipal Sales is responsible for the development and implementation of the division sales strategy for municipal contract extensions, retentions, and new business of municipal hauling and homeowner association sales opportunities, to ensure growth, retention, and quality of revenue in the division/ area. The Manager, Municipal Sales also prospects, sells, and participates in account management and retention activities to ensure the long term targeted, profitable sales growth of municipal hauling and homeowners' association business, as well as supports and manages the government affairs activities in the assigned division.
**PRINCIPAL RESPONSIBILITIES:**
+ Prospects, sells and proactively manages the business relationship within an assigned division for the municipal market. Negotiates pricing and contracts, including contract extensions, as appropriate. Ensures that all approved contract terms are met.
+ Attends bid conferences as necessary. Prepares and delivers responses to RFP's and bids, as well as, sales presentations and follows up directly with key decision-makers.
+ Develops and implements comprehensive account plans (sales, marketing and service programs/strategies) to achieve annual sales and profit objectives within the assigned territory. Involves the Area President and/or General Manager in sales and government relation's activities as needed.
+ Meets regularly with key decision-makers within assigned municipalities, state and federal agencies to enhance the company's position and continuously bring value-added services to the relationship.
+ Conducts on-site client reviews continually to ensure that quality service is effectively delivered, documents deficiencies and effectively recommends corrective action to operations team as appropriate.
+ Maintains an awareness of market dynamics and competitors' activity in areas where the company conducts business. Attends industry trade shows and participates in local or state industry associations and trade groups. Develops/implements approved strategies and activities to increase account penetration; satisfaction to ensure profitable client retention.
+ Meets with operations management as appropriate to coordinate sales, surveys, and service efforts for assigned accounts/territory. Must be politically astute in daily dealings with client family.
+ Meets with Pricing; Corporate Development teams, as appropriate, to coordinate proforma development for new, extension and retention opportunities, and may assist in the collection and/or accounting adjustments with delinquent accounts.
+ May seek out and coordinate development of new solid waste infrastructure projects and manages projects through the development cycle and conclusion, working in coordination with Corporate Development.
+ Prepares and maintains all sales documentation (Blue sheets, Sales Funnel, Client Profile, etc.) by populating and maintaining the CRM system on a weekly basis.
+ Attends council and/or board meetings as necessary.
+ Prepares and delivers responses to customer issues and follows up directly with key decision-makers.
+ Meets regularly with key decision-makers within assigned municipalities, state and federal agencies to enhance the Company's position and continuously bring value-added services to the franchise relationship.
+ Conducts on-going Municipal Waste Assessments to ensure that quality service is effectively delivered, documents deficiencies and recommends corrective action to operations team as appropriate.
+ Maintains an awareness of market dynamics and competitors' activity in areas where the company conducts business. Attends local industry trade shows and participates in local chambers or other community associations and trade groups.
+ Develops/implements approved strategies and activities to increase account penetration & satisfaction to ensure profitable customer retention.
+ Meets with operations management as appropriate to coordinate on problem resolution and customer service efforts for assigned accounts/territory.
+ Maintains awareness of political and social issues impacting customers and strategy.
+ Performs other job-related duties as assigned.
**QUALIFICATIONS:**
+ Knowledge of all facets of sales strategy and implementation including market research, customer prospecting, sales promotion and customer retention strategies. Will be required to complete municipal sales training programs.
+ Excellent oral and written communication skills.
+ Strong interpersonal skills.
+ Ability to effectively manage multiple tasks.
+ Sales or customer relationship experience.
+ Governmental sales experience.
+ Waste or environmental services industry experience.
+ Past service as an elected government official.
**MINIMUM REQUIREMENTS:**
+ High school diploma or G.E.D.
+ Minimum of 3 years of experience in government sales or relations activities and customer contact position, government relations and customer contact position or the waste industry as a sales manager or similar position.
Experience selling to municipalities and government entities preferred
**Rewarding Compensation and Benefits**
Eligible employees can elect to participate in:
- Comprehensive medical benefits coverage, dental plans and vision coverage.
- Health care and dependent care spending accounts.
- Short- and long-term disability.
- Life insurance and accidental death & dismemberment insurance.
- Employee and Family Assistance Program (EAP).
- Employee discount programs.
- Retirement plan with a generous company match.
- Employee Stock Purchase Plan (ESPP).
_The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company._
EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.
**ABOUT THE COMPANY**
Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.
In 2023, Republic's total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.
Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.
Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.
Our company values guide our daily actions:
+ **Safe** : We protect the livelihoods of our colleagues and communities.
+ **Committed to Serve** : We go above and beyond to exceed our customers' expectations.
+ **Environmentally Responsible:** We take action to improve our environment.
+ **Driven** : We deliver results in the right way.
+ **Human-Centered:** We respect the dignity and unique potential of every person.
We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.
**STRATEGY**
Republic Services' strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets.
We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.
With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.
**Recycling and Waste**
We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers' specific needs.
**Environmental Solutions**
Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.
**SUSTAINABILITY INNOVATION**
Republic's recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.
The Republic Services Polymer Center is the nation's first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.
We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.
**RECENT RECOGNITION**
+ Barron's 100 Most Sustainable Companies
+ CDP Discloser
+ Dow Jones Sustainability Indices
+ Ethisphere's World's Most Ethical Companies
+ Fortune World's Most Admired Companies
+ Great Place to Work
+ Sustainability Yearbook S&P Global

**POSITION SUMMARY:** The Manager, Municipal Sales is responsible for the development and implementation of the division sales strategy for municipal contract extensions, retentions, and new business of municipal hauling and homeowner association sales opportunities, to ensure growth, retention, and quality of revenue in the division/ area. The Manager, Municipal Sales also prospects, sells, and participates in account management and retention activities to ensure the long term targeted, profitable sales growth of municipal hauling and homeowners' association business, as well as supports and manages the government affairs activities in the assigned division.
**PRINCIPAL RESPONSIBILITIES:**
+ Prospects, sells and proactively manages the business relationship within an assigned division for the municipal market. Negotiates pricing and contracts, including contract extensions, as appropriate. Ensures that all approved contract terms are met.
+ Attends bid conferences as necessary. Prepares and delivers responses to RFP's and bids, as well as, sales presentations and follows up directly with key decision-makers.
+ Develops and implements comprehensive account plans (sales, marketing and service programs/strategies) to achieve annual sales and profit objectives within the assigned territory. Involves the Area President and/or General Manager in sales and government relation's activities as needed.
+ Meets regularly with key decision-makers within assigned municipalities, state and federal agencies to enhance the company's position and continuously bring value-added services to the relationship.
+ Conducts on-site client reviews continually to ensure that quality service is effectively delivered, documents deficiencies and effectively recommends corrective action to operations team as appropriate.
+ Maintains an awareness of market dynamics and competitors' activity in areas where the company conducts business. Attends industry trade shows and participates in local or state industry associations and trade groups. Develops/implements approved strategies and activities to increase account penetration; satisfaction to ensure profitable client retention.
+ Meets with operations management as appropriate to coordinate sales, surveys, and service efforts for assigned accounts/territory. Must be politically astute in daily dealings with client family.
+ Meets with Pricing; Corporate Development teams, as appropriate, to coordinate proforma development for new, extension and retention opportunities, and may assist in the collection and/or accounting adjustments with delinquent accounts.
+ May seek out and coordinate development of new solid waste infrastructure projects and manages projects through the development cycle and conclusion, working in coordination with Corporate Development.
+ Prepares and maintains all sales documentation (Blue sheets, Sales Funnel, Client Profile, etc.) by populating and maintaining the CRM system on a weekly basis.
+ Attends council and/or board meetings as necessary.
+ Prepares and delivers responses to customer issues and follows up directly with key decision-makers.
+ Meets regularly with key decision-makers within assigned municipalities, state and federal agencies to enhance the Company's position and continuously bring value-added services to the franchise relationship.
+ Conducts on-going Municipal Waste Assessments to ensure that quality service is effectively delivered, documents deficiencies and recommends corrective action to operations team as appropriate.
+ Maintains an awareness of market dynamics and competitors' activity in areas where the company conducts business. Attends local industry trade shows and participates in local chambers or other community associations and trade groups.
+ Develops/implements approved strategies and activities to increase account penetration & satisfaction to ensure profitable customer retention.
+ Meets with operations management as appropriate to coordinate on problem resolution and customer service efforts for assigned accounts/territory.
+ Maintains awareness of political and social issues impacting customers and strategy.
+ Performs other job-related duties as assigned.
**QUALIFICATIONS:**
+ Knowledge of all facets of sales strategy and implementation including market research, customer prospecting, sales promotion and customer retention strategies. Will be required to complete municipal sales training programs.
+ Excellent oral and written communication skills.
+ Strong interpersonal skills.
+ Ability to effectively manage multiple tasks.
+ Sales or customer relationship experience.
+ Governmental sales experience.
+ Waste or environmental services industry experience.
+ Past service as an elected government official.
**MINIMUM REQUIREMENTS:**
+ High school diploma or G.E.D.
+ Minimum of 3 years of experience in government sales or relations activities and customer contact position, government relations and customer contact position or the waste industry as a sales manager or similar position.
Experience selling to municipalities and government entities preferred
**Rewarding Compensation and Benefits**
Eligible employees can elect to participate in:
- Comprehensive medical benefits coverage, dental plans and vision coverage.
- Health care and dependent care spending accounts.
- Short- and long-term disability.
- Life insurance and accidental death & dismemberment insurance.
- Employee and Family Assistance Program (EAP).
- Employee discount programs.
- Retirement plan with a generous company match.
- Employee Stock Purchase Plan (ESPP).
_The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company._
EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.
**ABOUT THE COMPANY**
Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.
In 2023, Republic's total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.
Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.
Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.
Our company values guide our daily actions:
+ **Safe** : We protect the livelihoods of our colleagues and communities.
+ **Committed to Serve** : We go above and beyond to exceed our customers' expectations.
+ **Environmentally Responsible:** We take action to improve our environment.
+ **Driven** : We deliver results in the right way.
+ **Human-Centered:** We respect the dignity and unique potential of every person.
We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.
**STRATEGY**
Republic Services' strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets.
We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.
With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.
**Recycling and Waste**
We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers' specific needs.
**Environmental Solutions**
Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.
**SUSTAINABILITY INNOVATION**
Republic's recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.
The Republic Services Polymer Center is the nation's first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.
We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.
**RECENT RECOGNITION**
+ Barron's 100 Most Sustainable Companies
+ CDP Discloser
+ Dow Jones Sustainability Indices
+ Ethisphere's World's Most Ethical Companies
+ Fortune World's Most Admired Companies
+ Great Place to Work
+ Sustainability Yearbook S&P Global

**POSITION SUMMARY:** The Manager, Municipal Sales is responsible for the development and implementation of the division sales strategy for municipal contract extensions, retentions, and new business of municipal hauling and homeowner association sales opportunities, to ensure growth, retention, and quality of revenue in the division/ area. The Manager, Municipal Sales also prospects, sells, and participates in account management and retention activities to ensure the long term targeted, profitable sales growth of municipal hauling and homeowners' association business, as well as supports and manages the government affairs activities in the assigned division.
**PRINCIPAL RESPONSIBILITIES:**
+ Prospects, sells and proactively manages the business relationship within an assigned division for the municipal market. Negotiates pricing and contracts, including contract extensions, as appropriate. Ensures that all approved contract terms are met.
+ Attends bid conferences as necessary. Prepares and delivers responses to RFP's and bids, as well as, sales presentations and follows up directly with key decision-makers.
+ Develops and implements comprehensive account plans (sales, marketing and service programs/strategies) to achieve annual sales and profit objectives within the assigned territory. Involves the Area President and/or General Manager in sales and government relation's activities as needed.
+ Meets regularly with key decision-makers within assigned municipalities, state and federal agencies to enhance the company's position and continuously bring value-added services to the relationship.
+ Conducts on-site client reviews continually to ensure that quality service is effectively delivered, documents deficiencies and effectively recommends corrective action to operations team as appropriate.
+ Maintains an awareness of market dynamics and competitors' activity in areas where the company conducts business. Attends industry trade shows and participates in local or state industry associations and trade groups. Develops/implements approved strategies and activities to increase account penetration; satisfaction to ensure profitable client retention.
+ Meets with operations management as appropriate to coordinate sales, surveys, and service efforts for assigned accounts/territory. Must be politically astute in daily dealings with client family.
+ Meets with Pricing; Corporate Development teams, as appropriate, to coordinate proforma development for new, extension and retention opportunities, and may assist in the collection and/or accounting adjustments with delinquent accounts.
+ May seek out and coordinate development of new solid waste infrastructure projects and manages projects through the development cycle and conclusion, working in coordination with Corporate Development.
+ Prepares and maintains all sales documentation (Blue sheets, Sales Funnel, Client Profile, etc.) by populating and maintaining the CRM system on a weekly basis.
+ Attends council and/or board meetings as necessary.
+ Prepares and delivers responses to customer issues and follows up directly with key decision-makers.
+ Meets regularly with key decision-makers within assigned municipalities, state and federal agencies to enhance the Company's position and continuously bring value-added services to the franchise relationship.
+ Conducts on-going Municipal Waste Assessments to ensure that quality service is effectively delivered, documents deficiencies and recommends corrective action to operations team as appropriate.
+ Maintains an awareness of market dynamics and competitors' activity in areas where the company conducts business. Attends local industry trade shows and participates in local chambers or other community associations and trade groups.
+ Develops/implements approved strategies and activities to increase account penetration & satisfaction to ensure profitable customer retention.
+ Meets with operations management as appropriate to coordinate on problem resolution and customer service efforts for assigned accounts/territory.
+ Maintains awareness of political and social issues impacting customers and strategy.
+ Performs other job-related duties as assigned.
**QUALIFICATIONS:**
+ Knowledge of all facets of sales strategy and implementation including market research, customer prospecting, sales promotion and customer retention strategies. Will be required to complete municipal sales training programs.
+ Excellent oral and written communication skills.
+ Strong interpersonal skills.
+ Ability to effectively manage multiple tasks.
+ Sales or customer relationship experience.
+ Governmental sales experience.
+ Waste or environmental services industry experience.
+ Past service as an elected government official.
**MINIMUM REQUIREMENTS:**
+ High school diploma or G.E.D.
+ Minimum of 3 years of experience in government sales or relations activities and customer contact position, government relations and customer contact position or the waste industry as a sales manager or similar position.
Experience selling to municipalities and government entities preferred
**Rewarding Compensation and Benefits**
Eligible employees can elect to participate in:
- Comprehensive medical benefits coverage, dental plans and vision coverage.
- Health care and dependent care spending accounts.
- Short- and long-term disability.
- Life insurance and accidental death & dismemberment insurance.
- Employee and Family Assistance Program (EAP).
- Employee discount programs.
- Retirement plan with a generous company match.
- Employee Stock Purchase Plan (ESPP).
_The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company._
EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.
**ABOUT THE COMPANY**
Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.
In 2023, Republic's total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.
Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.
Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.
Our company values guide our daily actions:
+ **Safe** : We protect the livelihoods of our colleagues and communities.
+ **Committed to Serve** : We go above and beyond to exceed our customers' expectations.
+ **Environmentally Responsible:** We take action to improve our environment.
+ **Driven** : We deliver results in the right way.
+ **Human-Centered:** We respect the dignity and unique potential of every person.
We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.
**STRATEGY**
Republic Services' strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets.
We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.
With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.
**Recycling and Waste**
We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers' specific needs.
**Environmental Solutions**
Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.
**SUSTAINABILITY INNOVATION**
Republic's recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.
The Republic Services Polymer Center is the nation's first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.
We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.
**RECENT RECOGNITION**
+ Barron's 100 Most Sustainable Companies
+ CDP Discloser
+ Dow Jones Sustainability Indices
+ Ethisphere's World's Most Ethical Companies
+ Fortune World's Most Admired Companies
+ Great Place to Work
+ Sustainability Yearbook S&P Global