806 City Of Oakland jobs in the United States

Join Scale, where we're on a mission to accelerate AI development and transform the world. We're seeking a dedicated recruiter to help build our Public Sector business, an essential part of our ambitious strategy to meet the growing demand for AI expertise. As part of our Recruiting team, you'll play a vital role in shaping our future. If you have a collaborative spirit and a passion for tackling challenges, we want to hear from you!

• Develop a deep understanding of our business and culture to provide strategic thought partnership to the teams you support.
• Lead the complete recruitment cycle from initial outreach to offer and closing.
• Build strong relationships with key stakeholders and cross-functional partners to ensure recruitment success.
• Utilize recruiting metrics to inform your activities, presenting insights to hiring managers effectively.
• Collaborate closely with hiring teams to define job descriptions, requirements, and interview processes.
• Work alongside recruiters and coordinators to ensure a transparent interview experience for all candidates.
• Establish trust-based relationships with candidates to understand their needs and concerns.
• Act as a skilled negotiator and guide during final offer discussions.
• Contribute to building inclusive and diverse teams as we grow.
• Educate hiring teams on best practices for interviewing.
• Take ownership of sourcing passive candidates for your pipelines when necessary.
• This role requires in-office attendance 3 times a week at our San Francisco or New York location, with an allowance for 4 additional remote weeks per year.

• At least 3 years of recruiting or sourcing experience at dynamic start-ups.
• Proven ability to utilize both quantitative and qualitative data to influence decision-making by hiring managers and leaders.
• Skilled in presenting complex information clearly and effectively.
• Exceptional verbal and written communication abilities.
• Strong negotiation skills and up-to-date market knowledge.
• Adept at organizing and managing multiple stakeholders effectively.

We offer competitive compensation packages, which include base salary, equity, and benefits. The salary range for this position in San Francisco, New York, and Seattle is $132,000 to $192,000 USD, depending on various factors including skills, experience, and interview performance.

At Scale, we are proud to promote an inclusive, equal opportunity workplace. We embrace diversity and are dedicated to providing accommodations for candidates with disabilities. If you require assistance during the application process, please contact us for support.

We collect personal data to manage job applications and will protect your information in accordance with our privacy policy.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

We are seeking a ServiceNow Solution (pre-sales) Architect for our US Public Sector business, with a focus on Artificial Intelligence, Data, and Workflow, with deep expertise in Enterprise Environments and integration strategies. You will join a team of expert 'builders', passionate about the rapidly evolving technology landscape and how it can help solve customer business challenges. You'll be responsible for creating and communicating architecture and strategies to audiences up to and including CIO/CTO/CAIO. We're looking for someone to guide cross-functional teams through complex challenges, identifying friction points, and architecting scalable solutions. You thrive in fast paced environments, and enjoy experimenting with AI to make your job easier every day and want to help shape an AI-native Solution Consulting organization. The Public Sector Solution Architect will provide deep technical expertise during the pre-sales process by supporting prospects with product and solution leadership. The ideal candidate is a technical pre-sales solution consultant who can go wide and deep on solution positioning, with a desire to solve the Public Sector's biggest technical challenges.

What you get to do in this role:

· Oversee the design of AI-native systems ensuring technical excellence and business relevance

· Interact with customers and prospects to understand their business needs and desired experience

· Create and own programs that enable Solution Consultants to demonstrate the value of the ServiceNow platform within Federal environments

· Strong alignment with product management and engineering teams on roadmap and field feedback

· Provide mentoring and training to peers and other colleagues in the organization

· Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and online

· Scope and deliver Proof of Concept/Proof of Value engagements with prospects

· Stay current on product developments/releases

· Support Marketing events - user conferences, trade shows, webinars etc

· Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, technical roadmaps, and compliance/security etc

· Work with a matrix of sales and solution consulting peers to solve the Federal government's hardest problems, including AE's, SC's, Specialists, and Enterprise Architects to ensure that the solutions being developed not only are viable, and will work in their complex environment to ensure lasting value

What you need to be successful in this role:

· Are you who everyone asks to help resolve the biggest problems? If so, this is the role for you!

· At least 4 years or equivalent combination of education and experience successfully building applications on development platforms, preferred with 2 years of strong Application Development on the ServiceNow platform

· Passion for AI and emerging technologies, self-driven learning with a track of staying ahead of trends

· Experience in leveraging or critically thinking about how to integrate AI into the work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI data-driven insights, or exploring AI's potential impact in public sector.

· Strong Knowledge of AWS & Azure Gov Cloud architectures and working with partners in deploying these solutions

· Knowledge of IL4, IL5 DoD or C2E clouds is highly desired

· Deep understanding of customer technical pain points in adopting cloud technologies, and experience working through networking, solutioning, integration and other hurdles to increase customer value

· Understand business and technical problems addressed by the products including Federal regulations (e.g., Authority to Operate), business drivers, evolving business needs, and security

· Working knowledge of 3-tier application architecture

· Must have strong written and verbal English communication skills

· Working knowledge of Business Rules, UI Pages, UI Macros, Jelly, Script Includes, Processors, Workflow, Service Catalog, and other important components of the ServiceNow platform

· Experience and very strong hands-on capabilities with Web Services, JDBC, XML, JSON, and other Integration practices within the ServiceNow platform

· Understanding of architecture principles and strong technical background in data engineering with hands-on experience with data ingestion tools, ETL processes, data modeling, storage solutions, and analytics platforms.

· Deep familiarity with integration technologies, including REST APIs, SOAP, JSON, JDBC, streaming data platforms, and middleware technologies

· Exhibits prior and current technical expertise in web technology and the ability to learn new technology

· Technical or practice team lead in previous roles

· Exceptional communication and presentation skills to include technical and business concepts

· Strong Technical skills with an ability to present to both technical and business executive audiences are a must

· Exposure to additional technologies such as Robotic Process Automation (RPA), Generative AI, Optical Character Recognition (OCR), Process Mining, and Continuous Integration/Continuous Deployment (CICD) practices is a plus

For positions in this location, we offer a base pay of $131,925 to $217,725, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs?

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

• Conduct architectural evaluation, design, and analysis of client enterprise-wide systems.
• Develop, enhance, and maintain established service design procedure and process to assure apt and robust solution.
• Create and maintain coding standards and ensure they are followed in the team; conduct code reviews and mentor junior developers.
• Head responsibility for ongoing suggestions and best practices for implementations, custom solutions, product support, and above all the UiPath Enterprise Platform itself.
• Collaborate with IT development team to assure architectural solution could be suitably translated into effectual and robust implementation.
• Identify customer requirements, analyze alternatives, and conduct solution recommendations related to software, platform, and network configurations.
• Participate in process discovery and process design meetings; prepare and present the solution design document and the test plan; assist BA and RPA developer in creating the necessary documentation and provide signoff.
• Also, as an employee of UiPath you are required to comply at all times with UiPath's policies that were communicated to you from time to time and that are available on Inside UiPath.

• 5+ years of software development experience in a professional context (e.g. deploying software to production environments)
• 3+ years of hands-on UiPath development experience OR 3+ years of hands-on experience with a similar automation platform (i.e. Blue Prism, Automation Anywhere, Power Automate)
• Professional working knowledge of one or more programing languages such as VB.NET, C#, Python, or Java
• Experience successfully leading and mentoring teams of developers
• Experience leading and implementing automation solutions with the US Federal Government (Department of Defense preferred)
• Strong knowledge of software solution design best practices such as flexibility, scalability, availability, maintainability, security, etc.

• Exposure to LLMs, GenAI, and/or Agentic AI solutions
• Strong experience with intelligent document processing (IDP) solutions such as UiPath Document Understanding
• Professional experience with broader UiPath product suite (Apps, Action Center, Test Suite, etc.)
• Expert knowledge on common UiPath frameworks such as Dispatcher-Performer, REFramework, Attended Automation Framework, etc.
• UiPath Developer Professional Certification
• UiPath Solution Architect Professional Certification
• Public Trust Background Check and/or SECRET or higher security clearance

As Scale's product portfolio and customer base expand, we are seeking skilled DevOps Engineers, Public Sector to be at the forefront of building out and enhancing our CI/CD pipelines. You will play a crucial role in streamlining our Software Development Life Cycle (SDLC) through collaborative efforts, moving us from a state of manual, disparate deployments to a more unified and automated system.

These engineers will gain a deep understanding of our core products' architecture and composition, enabling them to effectively deploy and manage these systems when needed. A critical aspect of this role will be seamlessly integrating various machine learning (ML) tasks and updates into our SDLC, transforming currently separate ML components into a cohesive and automated workflow. While direct ML expertise is not required, a desire to learn and integrate ML components into the lifecycle is essential.

You will:

• Design, develop, and maintain robust CI/CD pipelines to automate the deployment of our lowside and highside products.
• Collaborate closely with product and engineering teams to enhance existing application code for improved compatibility and streamlined integration within automated pipelines.
• Contribute to the overall architecture and design of our deployment systems, bringing new ideas to life for increased efficiency and reliability.
• Troubleshoot and resolve complex deployment issues, ensuring minimal disruption to development cycles.
• Develop a deep understanding of our product and ML architectures to facilitate seamless integration and deployment.
• Document pipeline processes and configurations to ensure maintainability and knowledge transfer.
• Proactively incorporate security best practices into all stages of the CI/CD pipeline, building security into our development processes.
• Drive standardization and foster collaboration across different product teams to achieve a unified and efficient SDLC.

Ideally you'd have:

• 2-3 years of experience as a DevOps Engineer, DevSecOps Engineer, Software Engineer with a strong focus on CI/CD, or a similar role.
• Proven track record of building or significantly enhancing CI/CD pipelines.
• Experience configuring and adapting application code to integrate seamlessly with evolving CI/CD environments.
• Strong proficiency in scripting and automation (e.g., Python, Bash, PowerShell).
• Familiarity with various CI/CD platforms (e.g., Jenkins, GitLab CI, GitHub Actions, Azure DevOps).
• Knowledge of software architecture, system design, and version control systems.
• Comfort with rapidly changing, fast-paced environments and a passion for finding automated solutions to complex problems.
• Basic understanding of security best practices in software development and an eagerness to integrate them.
• A hunger for learning new technologies, particularly in the realm of integrating ML into automated workflows.
• Strong problem-solving, analytical, collaboration, and communication skills.
• Possession of an active Secret or TS/SCI clearance is beneficial, but not a requirement, for this Public Sector position.

Nice to haves:

• Familiarity with cloud platforms (e.g., AWS, Azure, GCP).
• Experience with containerization technologies (e.g., Docker, Kubernetes).
• Exposure to machine learning lifecycles or MLOps concepts.
• Prior experience in classified environments.

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision .

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

Job Description

We are seeking a ServiceNow Solution (pre-sales) Architect for our US Public Sector business, with a focus on Artificial Intelligence, Data, and Workflow, with deep expertise in Enterprise Environments and integration strategies. You will join a team of expert ‘builders’, passionate about the rapidly evolving technology landscape and how it can help solve customer business challenges. You’ll be responsible for creating and communicating architecture and strategies to audiences up to and including CIO/CTO/CAIO. We’re looking for someone to guide cross-functional teams through complex challenges, identifying friction points, and architecting scalable solutions. You thrive in fast paced environments, and enjoy experimenting with AI to make your job easier every day and want to help shape an AI-native Solution Consulting organization. The Public Sector Solution Architect will provide deep technical expertise during the pre-sales process by supporting prospects with product and solution leadership. The ideal candidate is a technical pre-sales solution consultant who can go wide and deep on solution positioning, with a desire to solve the Public Sector’s biggest technical challenges.

What you get to do in this role:

· Oversee the design of AI-native systems ensuring technical excellence and business relevance

· Interact with customers and prospects to understand their business needs and desired experience

· Create and own programs that enable Solution Consultants to demonstrate the value of the ServiceNow platform within Federal environments

· Strong alignment with product management and engineering teams on roadmap and field feedback

· Provide mentoring and training to peers and other colleagues in the organization

· Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and online

· Scope and deliver Proof of Concept/Proof of Value engagements with prospects

· Stay current on product developments/releases

· Support Marketing events – user conferences, trade shows, webinars etc

· Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, technical roadmaps, and compliance/security etc

· Work with a matrix of sales and solution consulting peers to solve the Federal government’s hardest problems, including AE’s, SC’s, Specialists, and Enterprise Architects to ensure that the solutions being developed not only are viable, and will work in their complex environment to ensure lasting value

Qualifications:
Qualifications

What you need to be successful in this role:

· Are you who everyone asks to help resolve the biggest problems? If so, this is the role for you!

· At least 4 years or equivalent combination of education and experience successfully building applications on development platforms, preferred with 2 years of strong Application Development on the ServiceNow platform

· Passion for AI and emerging technologies, self-driven learning with a track of staying ahead of trends

· Experience in leveraging or critically thinking about how to integrate AI into the work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI data-driven insights, or exploring AI’s potential impact in public sector.

· Strong Knowledge of AWS & Azure Gov Cloud architectures and working with partners in deploying these solutions

· Knowledge of IL4, IL5 DoD or C2E clouds is highly desired

· Deep understanding of customer technical pain points in adopting cloud technologies, and experience working through networking, solutioning, integration and other hurdles to increase customer value

· Understand business and technical problems addressed by the products including Federal regulations (e.g., Authority to Operate), business drivers, evolving business needs, and security

· Working knowledge of 3-tier application architecture

· Must have strong written and verbal English communication skills

· Working knowledge of Business Rules, UI Pages, UI Macros, Jelly, Script Includes, Processors, Workflow, Service Catalog, and other important components of the ServiceNow platform

· Experience and very strong hands-on capabilities with Web Services, JDBC, XML, JSON, and other Integration practices within the ServiceNow platform

· Understanding of architecture principles and strong technical background in data engineering with hands-on experience with data ingestion tools, ETL processes, data modeling, storage solutions, and analytics platforms.

· Deep familiarity with integration technologies, including REST APIs, SOAP, JSON, JDBC, streaming data platforms, and middleware technologies

· Exhibits prior and current technical expertise in web technology and the ability to learn new technology

· Technical or practice team lead in previous roles

· Exceptional communication and presentation skills to include technical and business concepts

· Strong Technical skills with an ability to present to both technical and business executive audiences are a must

· Exposure to additional technologies such as Robotic Process Automation (RPA), Generative AI, Optical Character Recognition (OCR), Process Mining, and Continuous Integration/Continuous Deployment (CICD) practices is a plus

For positions in this location, we offer a base pay of $146,625 to $241,950, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Job Description

We are seeking a ServiceNow Solution (pre-sales) Architect for our US Public Sector business, with a focus on Artificial Intelligence, Data, and Workflow, with deep expertise in Enterprise Environments and integration strategies. You will join a team of expert ‘builders’, passionate about the rapidly evolving technology landscape and how it can help solve customer business challenges. You’ll be responsible for creating and communicating architecture and strategies to audiences up to and including CIO/CTO/CAIO. We’re looking for someone to guide cross-functional teams through complex challenges, identifying friction points, and architecting scalable solutions. You thrive in fast paced environments, and enjoy experimenting with AI to make your job easier every day and want to help shape an AI-native Solution Consulting organization. The Public Sector Solution Architect will provide deep technical expertise during the pre-sales process by supporting prospects with product and solution leadership. The ideal candidate is a technical pre-sales solution consultant who can go wide and deep on solution positioning, with a desire to solve the Public Sector’s biggest technical challenges.

What you get to do in this role:

· Oversee the design of AI-native systems ensuring technical excellence and business relevance

· Interact with customers and prospects to understand their business needs and desired experience

· Create and own programs that enable Solution Consultants to demonstrate the value of the ServiceNow platform within Federal environments

· Strong alignment with product management and engineering teams on roadmap and field feedback

· Provide mentoring and training to peers and other colleagues in the organization

· Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and online

· Scope and deliver Proof of Concept/Proof of Value engagements with prospects

· Stay current on product developments/releases

· Support Marketing events – user conferences, trade shows, webinars etc

· Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, technical roadmaps, and compliance/security etc

· Work with a matrix of sales and solution consulting peers to solve the Federal government’s hardest problems, including AE’s, SC’s, Specialists, and Enterprise Architects to ensure that the solutions being developed not only are viable, and will work in their complex environment to ensure lasting value

Qualifications:
Qualifications

What you need to be successful in this role:

· Are you who everyone asks to help resolve the biggest problems? If so, this is the role for you!

· At least 4 years or equivalent combination of education and experience successfully building applications on development platforms, preferred with 2 years of strong Application Development on the ServiceNow platform

· Passion for AI and emerging technologies, self-driven learning with a track of staying ahead of trends

· Experience in leveraging or critically thinking about how to integrate AI into the work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI data-driven insights, or exploring AI’s potential impact in public sector.

· Strong Knowledge of AWS & Azure Gov Cloud architectures and working with partners in deploying these solutions

· Knowledge of IL4, IL5 DoD or C2E clouds is highly desired

· Deep understanding of customer technical pain points in adopting cloud technologies, and experience working through networking, solutioning, integration and other hurdles to increase customer value

· Understand business and technical problems addressed by the products including Federal regulations (e.g., Authority to Operate), business drivers, evolving business needs, and security

· Working knowledge of 3-tier application architecture

· Must have strong written and verbal English communication skills

· Working knowledge of Business Rules, UI Pages, UI Macros, Jelly, Script Includes, Processors, Workflow, Service Catalog, and other important components of the ServiceNow platform

· Experience and very strong hands-on capabilities with Web Services, JDBC, XML, JSON, and other Integration practices within the ServiceNow platform

· Understanding of architecture principles and strong technical background in data engineering with hands-on experience with data ingestion tools, ETL processes, data modeling, storage solutions, and analytics platforms.

· Deep familiarity with integration technologies, including REST APIs, SOAP, JSON, JDBC, streaming data platforms, and middleware technologies

· Exhibits prior and current technical expertise in web technology and the ability to learn new technology

· Technical or practice team lead in previous roles

· Exceptional communication and presentation skills to include technical and business concepts

· Strong Technical skills with an ability to present to both technical and business executive audiences are a must

· Exposure to additional technologies such as Robotic Process Automation (RPA), Generative AI, Optical Character Recognition (OCR), Process Mining, and Continuous Integration/Continuous Deployment (CICD) practices is a plus

For positions in this location, we offer a base pay of $146,625 to $241,950, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Job Description

We are seeking a ServiceNow Solution (pre-sales) Architect for our US Public Sector business, with a focus on Artificial Intelligence, Data, and Workflow, with deep expertise in Enterprise Environments and integration strategies. You will join a team of expert ‘builders’, passionate about the rapidly evolving technology landscape and how it can help solve customer business challenges. You’ll be responsible for creating and communicating architecture and strategies to audiences up to and including CIO/CTO/CAIO. We’re looking for someone to guide cross-functional teams through complex challenges, identifying friction points, and architecting scalable solutions. You thrive in fast paced environments, and enjoy experimenting with AI to make your job easier every day and want to help shape an AI-native Solution Consulting organization. The Public Sector Solution Architect will provide deep technical expertise during the pre-sales process by supporting prospects with product and solution leadership. The ideal candidate is a technical pre-sales solution consultant who can go wide and deep on solution positioning, with a desire to solve the Public Sector’s biggest technical challenges.

What you get to do in this role:

· Oversee the design of AI-native systems ensuring technical excellence and business relevance

· Interact with customers and prospects to understand their business needs and desired experience

· Create and own programs that enable Solution Consultants to demonstrate the value of the ServiceNow platform within Federal environments

· Strong alignment with product management and engineering teams on roadmap and field feedback

· Provide mentoring and training to peers and other colleagues in the organization

· Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and online

· Scope and deliver Proof of Concept/Proof of Value engagements with prospects

· Stay current on product developments/releases

· Support Marketing events – user conferences, trade shows, webinars etc

· Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, technical roadmaps, and compliance/security etc

· Work with a matrix of sales and solution consulting peers to solve the Federal government’s hardest problems, including AE’s, SC’s, Specialists, and Enterprise Architects to ensure that the solutions being developed not only are viable, and will work in their complex environment to ensure lasting value

Qualifications:
Qualifications

What you need to be successful in this role:

· Are you who everyone asks to help resolve the biggest problems? If so, this is the role for you!

· At least 4 years or equivalent combination of education and experience successfully building applications on development platforms, preferred with 2 years of strong Application Development on the ServiceNow platform

· Passion for AI and emerging technologies, self-driven learning with a track of staying ahead of trends

· Experience in leveraging or critically thinking about how to integrate AI into the work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI data-driven insights, or exploring AI’s potential impact in public sector.

· Strong Knowledge of AWS & Azure Gov Cloud architectures and working with partners in deploying these solutions

· Knowledge of IL4, IL5 DoD or C2E clouds is highly desired

· Deep understanding of customer technical pain points in adopting cloud technologies, and experience working through networking, solutioning, integration and other hurdles to increase customer value

· Understand business and technical problems addressed by the products including Federal regulations (e.g., Authority to Operate), business drivers, evolving business needs, and security

· Working knowledge of 3-tier application architecture

· Must have strong written and verbal English communication skills

· Working knowledge of Business Rules, UI Pages, UI Macros, Jelly, Script Includes, Processors, Workflow, Service Catalog, and other important components of the ServiceNow platform

· Experience and very strong hands-on capabilities with Web Services, JDBC, XML, JSON, and other Integration practices within the ServiceNow platform

· Understanding of architecture principles and strong technical background in data engineering with hands-on experience with data ingestion tools, ETL processes, data modeling, storage solutions, and analytics platforms.

· Deep familiarity with integration technologies, including REST APIs, SOAP, JSON, JDBC, streaming data platforms, and middleware technologies

· Exhibits prior and current technical expertise in web technology and the ability to learn new technology

· Technical or practice team lead in previous roles

· Exceptional communication and presentation skills to include technical and business concepts

· Strong Technical skills with an ability to present to both technical and business executive audiences are a must

· Exposure to additional technologies such as Robotic Process Automation (RPA), Generative AI, Optical Character Recognition (OCR), Process Mining, and Continuous Integration/Continuous Deployment (CICD) practices is a plus

For positions in this location, we offer a base pay of $146,625 to $241,950, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Additional Information

Work Personas

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P-959

While candidates in the listed locations are encouraged for this role Washington DC, Virginia, and Maryland are the locations of focus for the team. We are considering other EST time zone locations for this position as well.

Mission

Solutions Architects at Databricks lead the growth of the Databricks Unified Analytics Platform. As a team, we have expertise in cloud platforms, data engineering, data analytics, and data science and machine learning. As a member of our team, you will exercise and develop expertise in those areas, using open-source projects such as Apache Spark, MLflow, and Delta Lake. This is a customer-facing role, where you will work with customers, your teammates, the product team, and our post-sales teams, to identify use cases for Databricks, develop architectures and solutions using our platform, and guide customers through the implementation, to accomplish value. In that process, you will build relationships with our customers, find and build champions, and become a trusted advisor. You will report to the Field Engineering Manager for the team.

The impact you will have:

• Partner with the sales team to help customers understand how Databricks can help solve their business problems
• Provide technical leadership for customers to evaluate and adopt Databricks
• Consult on big data architecture, implement proof of concepts for strategic customer projects, data science and machine learning projects, and validate integrations with cloud services and other 3rd party applications
• Build and present references architectures, how-tos, and demo applications for customers
• Become an expert in, and promote Databricks inspired open-source projects (Spark, Delta Lake, MLflow, and Koalas) across developer communities through meetups, conferences, and webinars
• Travel to customers in your region

• 5+ years in a customer-facing pre-sales, technical architecture, or consulting role
• Experience designing and architecting distributed data systems
• Comfortable programming in, and debugging, at least one of: Python, Scala, Java, SQL, or R
• Experience supporting Public Sector clients
• Have built solutions with public cloud providers such as AWS, Azure, or GCP
• Data Engineering technologies (Ex: Spark, Hadoop, Kafka)
• Data Warehousing (Ex: SQL, OLTP/OLAP/DSS)
• (Desired) Degree in a quantitative discipline (Computer Science, Applied Mathematics, Operations Research)
• US Citizen