1,363 Claims Management jobs in the United States

Supervises claim disputes by reviewing the claim file to evaluate claim disposition coordinating independent adjusters mechanical experts or estimate auditors findings in claim evaluation analyzing facts obtained during investigations to determine validity of claim and ensuring settlement or denial of the claim

Manages quality assurance reviews to improve claims handling procedures by performing quality assurance audits analyzing audit results for trends in claims handling compliance and developing solutions to improve communications to customers claims handling consistency adherence to claims handling procedures and claims adjuster training

Manages and implements the requirements and billing procedures of third party plans to ensure accuracy and compliance with government and commercially funded programs by interpreting third party requirements ensuring alignment with industry standards determining impact to current systems and processes collaborating with information systems division to identify and resolve system gaps communicating with stores and clubs to ensure understanding of new systems and implications and ensuring payer requirements are satisfied to improve efficiencies at store level reduce financial risk and meet centers for services requirements and industry billing standards

Minimizes the companys legal exposure by securing services of outside legal counsel attending and participating in arbitrations auditing and paying outside counsel invoices assessing impact claim may have on case law and precedent prior to making payment on a claim and structuring complex settlements

Manages the continuous improvement of claims management initiatives and processes by developing and maintaining relationships with internal business leaders and external partners to improve claims handling performance and ensure business needs are met leveraging and analyzing claims data trends and future business needs to develop innovative strategies to improve efficiencies evaluating claims quality and processes through standardized reviews and audits monitoring performance of internal teams and third party providers reviewing and modifying claim system rules and compensation and general liability areas to identify areas for growth and capitalize on opportunities

Coordinates completes and oversees job related activities and assignments by developing and maintaining relationships with key stakeholders supporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability for and measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition and promoting a belonging mindset in the workplace

Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by implementing related action plans utilizing and supporting the Open Door Policy: and providing direction and guidance on applying these in executing business processes and practices

Respect the individual: Demonstrates and encourages respect for all builds a high performing team seeks and embraces differences in people cultures ideas and experiences creates a workplace where all associates feel seen supported and connected through culture of belonging so associates thrive and perform drives a positive associate and customer member experience for all identifies attracts and retains the best team members

Respect the individual: Creates a discipline and focus around developing talent through feedback coaching mentoring and developmental opportunities promotes an environment allowing everyone to bring their best selves to work empowers associates and partners to act in the best interest of the customer member and company and regularly recognizes others contributions and accomplishments

Respect the individual: Builds strong and trusting relationships with team members and business partners works collaboratively and cross functionally to achieve objectives and communicates and listens attentively with energy and positivity to motivate influence and inspire commitment and action

Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our culture support Walmart goal of becoming a regenerative company by making a positive impact for associates customers and the world around us e.g. creating a sense of belonging eliminating waste participating in local giving

Act with Integrity: Follows the law our code of conduct and company policies and sets expectations for others to do the same promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of nonretaliation listens to concerns raised by associates takes action and encourages others to do the same holds self and others accountable for achieving results in a way that is consistent with our values

Act with Integrity: Acts as an altruistic servant leader and is consistently humble, self-aware, honest and transparent

Serve our Customers and Members Delivers expected business results while putting the customer member first and consistently applying an omni merchant mindset and acts with an Every Day LowCost mindset to drive value and Every Day Low Prices for customers members

Serve our Customers and Members Adopts a holistic perspective that considers data analytics customer member insights and different parts of the business when making plans and shaping the teams strategy

Strive for Excellence: Consistently raises the bar and seeks to improve demonstrates curiosity and a growth mindset seeks feedback asks thoughtful questions fosters an environment that supports learning innovation and learning from mistakes and intelligent risk taking and exhibits resilience in the face of setbacks

Strive for Excellence: Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working

initiatives for efficiency and compliance and monitoring trends and legislative developments in workers

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For information about PTO, see

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For information about benefits and eligibility, see One.Walmart.

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Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervises claim disputes by reviewing the claim file to evaluate claim disposition coordinating independent adjusters mechanical experts or estimate auditors findings in claim evaluation analyzing facts obtained during investigations to determine validity of claim and ensuring settlement or denial of the claim

Manages quality assurance reviews to improve claims handling procedures by performing quality assurance audits analyzing audit results for trends in claims handling compliance and developing solutions to improve communications to customers claims handling consistency adherence to claims handling procedures and claims adjuster training

Manages and implements the requirements and billing procedures of third party plans to ensure accuracy and compliance with government and commercially funded programs by interpreting third party requirements ensuring alignment with industry standards determining impact to current systems and processes collaborating with information systems division to identify and resolve system gaps communicating with stores and clubs to ensure understanding of new systems and implications and ensuring payer requirements are satisfied to improve efficiencies at store level reduce financial risk and meet centers for services requirements and industry billing standards

Minimizes the companys legal exposure by securing services of outside legal counsel attending and participating in arbitrations auditing and paying outside counsel invoices assessing impact claim may have on case law and precedent prior to making payment on a claim and structuring complex settlements

Manages the continuous improvement of claims management initiatives and processes by developing and maintaining relationships with internal business leaders and external partners to improve claims handling performance and ensure business needs are met leveraging and analyzing claims data trends and future business needs to develop innovative strategies to improve efficiencies evaluating claims quality and processes through standardized reviews and audits monitoring performance of internal teams and third party providers reviewing and modifying claim system rules and compensation and general liability areas to identify areas for growth and capitalize on opportunities

Coordinates completes and oversees job related activities and assignments by developing and maintaining relationships with key stakeholders supporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability for and measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition and promoting a belonging mindset in the workplace

Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by implementing related action plans utilizing and supporting the Open Door Policy: and providing direction and guidance on applying these in executing business processes and practices

Respect the individual: Demonstrates and encourages respect for all builds a high performing team seeks and embraces differences in people cultures ideas and experiences creates a workplace where all associates feel seen supported and connected through culture of belonging so associates thrive and perform drives a positive associate and customer member experience for all identifies attracts and retains the best team members

Respect the individual: Creates a discipline and focus around developing talent through feedback coaching mentoring and developmental opportunities promotes an environment allowing everyone to bring their best selves to work empowers associates and partners to act in the best interest of the customer member and company and regularly recognizes others contributions and accomplishments

Respect the individual: Builds strong and trusting relationships with team members and business partners works collaboratively and cross functionally to achieve objectives and communicates and listens attentively with energy and positivity to motivate influence and inspire commitment and action

Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our culture support Walmart goal of becoming a regenerative company by making a positive impact for associates customers and the world around us e.g. creating a sense of belonging eliminating waste participating in local giving

Act with Integrity: Follows the law our code of conduct and company policies and sets expectations for others to do the same promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of nonretaliation listens to concerns raised by associates takes action and encourages others to do the same holds self and others accountable for achieving results in a way that is consistent with our values

Act with Integrity: Acts as an altruistic servant leader and is consistently humble, self-aware, honest and transparent

Serve our Customers and Members Delivers expected business results while putting the customer member first and consistently applying an omni merchant mindset and acts with an Every Day LowCost mindset to drive value and Every Day Low Prices for customers members

Serve our Customers and Members Adopts a holistic perspective that considers data analytics customer member insights and different parts of the business when making plans and shaping the teams strategy

Strive for Excellence: Consistently raises the bar and seeks to improve demonstrates curiosity and a growth mindset seeks feedback asks thoughtful questions fosters an environment that supports learning innovation and learning from mistakes and intelligent risk taking and exhibits resilience in the face of setbacks

Strive for Excellence: Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working

initiatives for efficiency and compliance and monitoring trends and legislative developments in workers

?

?

?

?

For information about PTO, see

?

?

?

?

For information about benefits and eligibility, see One.Walmart.

?

?

?

?

?

?

?

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Join a fast-growing company that is transforming its industry! Financial Recovery Technologies has become a trusted partner to the world’s top investment institutions, and our best-in-class people and technology have made FRT a market leader. As a member of our Claims Management team, you will use your well-honed organizational skills, keen eye for detail, and phenomenal communication skills to ensure our clients receive every dollar to which they are entitled following a class action settlement. As a Senior Analyst on our Claims Management team at FRT, you will ensure that our eligible clients’ class action claims are in good standing, maximize potential recoveries, and maintain high levels of quality and timeliness. Ensure our eligible clients’ class action claims are in good standing and maximize potential recoveries Cure deficiencies with filed claims and satisfy documentation audits Monitor and ensure compliance with claims administrator deadlines Work with clients and claims administrators to document and address ongoing challenges with filing requirements Serve as liaison between our clients and claims administrators, ensuring that our internal teams and clients are fully informed regarding pending claims and recoveries Ensure that we respond quickly to evolving requirements and maintain high levels of quality and timeliness Keep pace with new requirements across all types of settlements, including class action securities settlements and SEC Fair Funds Diagnose challenges and propose process and tool enhancements Propose efficiency and quality improvements Collaborate with internal teams to design and implement strategic projects Foster improved relations with claims administrators Help us achieve our goal of an error-free operations department and have a direct and material impact on our company’s revenues, as well as those of our clients! Our ideal candidate is: At their best in a fast-paced environment, capitalizing on their ability to handle highly varied tasks with multiple (and at times competing) deadlines and to shift priorities on short notice; Enthusiastic, courteous, adaptable, and flexible, demonstrating a spirit of cooperation in all contexts; Self-directed and detail oriented, with strong analytical, problem solving, and creative thinking skills; Highly collaborative, prioritizing collaboration over credit, and interested in building strong relationships with peers across corporate functions; A planner, identifying and analyzing problems, proposing solutions, and anticipating future problem areas before initiating action and implementing solutions; A can-do type, projecting confidence and professionalism, as well as a strong sense of urgency; Intellectually curious with a demonstrated commitment to continuous growth; and Of course, looking to join a growing company with a vibrant, entrepreneurial culture, dedicated to being the top provider in the class action recovery space. This is a senior role that requires attention to detail, strong organizational and multitasking skills, and a detailed understanding of the claims filing process. Experience in financial services, advanced Excel, and SQL+ are strongly desired.* What does FRT offer: Competitive salary and bonus 401k (with company match) Income protection plans (life, accidental death and dismemberment, short- and long-term disability) and access to a suite of voluntary benefits Employee Assistance Program Fun, smart, diverse colleagues We are a hybrid company; in office, we offer: Close proximity to public transit (walking distance to Wellington T on the Orange Line) Free drinks and snacks Free parking onsite Free access to onsite gym AGENCIES: WE ARE NOT WORKING WITH AGENCIES ON THIS REQUISITION. FRT provides equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, creed, national origin, citizenship status, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital or partnership status, gender identity/expression, disability, handicap, status as a victim of domestic violence or other similar offenses, consumer credit history, unemployment, military obligations, veteran status or any other category protected by law. FRT is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please let us know the nature of your request and your contact information. #J-18808-Ljbffr

Join to apply for the Senior Claims Management Analyst role at AIG Join to apply for the Senior Claims Management Analyst role at AIG Join us as a Senior Claims Analyst to grow your experience in handling complex claims. Make your mark in Claims. Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How You Will Create An Impact Oversees claim specific TPA activities involving policy coverage and management of indemnity, medical and legal aspects of highest valued, complex claims. Reviews and analyzes TPA claim financials to ensure payments are appropriate and accurately coded, deductibles/retentions are properly eroded, and excess reimbursements are processed timely and accurately. Completes an independent analysis and evaluates claim exposure on assigned files with a focus on establishing appropriate reserves within assigned authority and in recognition AIG’s of exposure above the deductible. Continually evaluates reserves during life of the claim to ensure accuracy of financial exposure. Identifies and makes reserve recommendations to management on claims evaluated greater than assigned authority. Works with, and provides direction to, TPAs to develop resolution strategy plans (action plans). Continually assesses and updates plans to achieve appropriate claim results and timely closure. Provides settlement authority to TPAs and oversees negotiations to achieve claim settlements within authority limits. Reviews claims for subrogation opportunities and evaluates requests for WC lien waivers. Acts as technical expert responsible for completion of Major Loss Reports (MLRs) for assigned cases detailing significant reserve activity and disposition strategies on the highest value/most complex claims. Needs experience managing Major Loss and CAT claims. Multiple jurisdiction experience and licensing preferred. Communicates with internal and external customers on complex technical issues and participates in external customer claim file reviews and audits as required. Investigates TPA E&O and pursues recovery, where applicable. What You’ll Need To Succeed Minimum of 10+ years of workers compensation claim handling experience Bachelor’s degree from a 4-year college or university (preferred) Ability to make independent decisions within prescribed authority limit Strong (oral/written) communication and interpersonal skills Ready to accelerate your career? We would love to hear from you. Enjoy Benefits That Take Care Of What Matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of belonging We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to Functional Area CL - Claims AIG Claims, Inc. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Business Development and Sales Industries Insurance Referrals increase your chances of interviewing at AIG by 2x Sign in to set job alerts for “Senior Management Analyst” roles. 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Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Join a fast-growing company that is transforming its industry! Financial Recovery Technologies has become a trusted partner to the world's top investment institutions, and our best-in-class people and technology have made FRT a market leader. As a member of our Claims Management team, you will use your well-honed organizational skills, keen eye for detail, and phenomenal communication skills to ensure our clients receive every dollar to which they are entitled following a class action settlement.

As a Senior Analyst on our Claims Management team at FRT, you will ensure that our eligible clients' class action claims are in good standing, maximize potential recoveries, and maintain high levels of quality and timeliness.

Ensure our eligible clients' class action claims are in good standing and maximize potential recoveries

• Cure deficiencies with filed claims and satisfy documentation audits
• Monitor and ensure compliance with claims administrator deadlines
• Work with clients and claims administrators to document and address ongoing challenges with filing requirements
• Serve as liaison between our clients and claims administrators, ensuring that our internal teams and clients are fully informed regarding pending claims and recoveries

Ensure that we respond quickly to evolving requirements and maintain high levels of quality and timeliness

• Keep pace with new requirements across all types of settlements, including class action securities settlements and SEC Fair Funds
• Diagnose challenges and propose process and tool enhancements
• Propose efficiency and quality improvements
• Collaborate with internal teams to design and implement strategic projects
• Foster improved relations with claims administrators

Help us achieve our goal of an error-free operations department and have a direct and material impact on our company's revenues, as well as those of our clients!

Our ideal candidate is:

• At their best in a fast-paced environment, capitalizing on their ability to handle highly varied tasks with multiple (and at times competing) deadlines and to shift priorities on short notice;
• Enthusiastic, courteous, adaptable, and flexible, demonstrating a spirit of cooperation in all contexts;
• Self-directed and detail oriented, with strong analytical, problem solving, and creative thinking skills;
• Highly collaborative, prioritizing collaboration over credit, and interested in building strong relationships with peers across corporate functions;
• A planner, identifying and analyzing problems, proposing solutions, and anticipating future problem areas before initiating action and implementing solutions;
• A can-do type, projecting confidence and professionalism, as well as a strong sense of urgency;
• Intellectually curious with a demonstrated commitment to continuous growth; and
• Of course, looking to join a growing company with a vibrant, entrepreneurial culture, dedicated to being the top provider in the class action recovery space.

This is a senior role that requires attention to detail, strong organizational and multitasking skills, and a detailed understanding of the claims filing process. Experience in financial services, advanced Excel, and SQL+ are strongly desired.

What does FRT offer:

• Competitive salary and bonus
• Health, dental, vision
• 401k (with company match)
• Income protection plans (life, accidental death and dismemberment, short- and long-term disability) and access to a suite of voluntary benefits
• Commuter Benefits
• Employee Assistance Program
• Fun, smart, diverse colleagues
• We are a hybrid company; in office, we offer:
• Close proximity to public transit (walking distance to Wellington T on the Orange Line)
• Free drinks and snacks
• Free parking onsite
• Free access to onsite gym

AGENCIES: WE ARE NOT WORKING WITH AGENCIES ON THIS REQUISITION.

FRT provides equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, creed, national origin, citizenship status, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital or partnership status, gender identity/expression, disability, handicap, status as a victim of domestic violence or other similar offenses, consumer credit history, unemployment, military obligations, veteran status or any other category protected by law.

FRT is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please let us know the nature of your request and your contact information.

Senior Claims Management Analyst page is loaded Senior Claims Management Analyst Apply locations TX-Dallas GA-Atlanta time type Full time posted on Posted 30+ Days Ago job requisition id JR2403522 Senior Claims Management Analyst Join us as a Senior Claims Analyst to grow your experience in handling complex claims. Make your mark in Claims. Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact Oversees claim specific TPA activities involving policy coverage and management of indemnity, medical and legal aspects of highest valued, complex claims. Reviews and analyzes TPA claim financials to ensure payments are appropriate and accurately coded, deductibles/retentions are properly eroded, and excess reimbursements are processed timely and accurately. Completes an independent analysis and evaluates claim exposure on assigned files with a focus on establishing appropriate reserves within assigned authority and in recognition AIG’s of exposure above the deductible. Continually evaluates reserves during life of the claim to ensure accuracy of financial exposure. Identifies and makes reserve recommendations to management on claims evaluated greater than assigned authority. Works with, and provides direction to, TPAs to develop resolution strategy plans (action plans). Continually assesses and updates plans to achieve appropriate claim results and timely closure. Provides settlement authority to TPAs and oversees negotiations to achieve claim settlements within authority limits. Reviews claims for subrogation opportunities and evaluates requests for WC lien waivers. Acts as technical expert responsible for completion of Major Loss Reports (MLRs) for assigned cases detailing significant reserve activity and disposition strategies on the highest value/most complex claims. Needs experience managing Major Loss and CAT claims. Multiple jurisdiction experience and licensing preferred. Communicates with internal and external customers on complex technical issues and participates in external customer claim file reviews and audits as required. Investigates TPA E&O and pursues recovery, where applicable. What you’ll need to succeed Minimum of 10+ years of workers compensation claim handling experience Bachelor’s degree from a 4-year college or university (preferred) Ability to make independent decisions within prescribed authority limit Strong (oral/written) communication and interpersonal skills Ready to accelerate your career? We would love to hear from you. #LI-NT1 Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of belonging We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to . Functional Area: CL - ClaimsAIG Claims, Inc. Similar Jobs (10) Complex Claims Director- AL/GL Field Claims-Lexington and AIG Programs locations GA-Atlanta time type Full time posted on Posted 30+ Days Ago Complex Claims Director - Auto and General Liability locations TX-Dallas time type Full time posted on Posted 30+ Days Ago Complex Claims Director, General and Auto Liability locations 2 Locations time type Full time posted on Posted 30+ Days Ago As a global risk leader with deep industry expertise and innovative solutions to smartly manage risk, AIG enables our clients’ growth in ways they never thought possible. We also do the same for our colleagues, because we know our people are our greatest strength – the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs. #J-18808-Ljbffr

Senior Claims Management Analyst

Join us as a Senior Claims Analyst to grow your experience in handling complex claims.

Make your mark in Claims.

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

How you will create an impact

• Oversees claim specific TPA activities involving policy coverage and management of indemnity, medical and legal aspects of highest valued, complex claims.
• Reviews and analyzes TPA claim financials to ensure payments are appropriate and accurately coded, deductibles/retentions are properly eroded, and excess reimbursements are processed timely and accurately.
• Completes an independent analysis and evaluates claim exposure on assigned files with a focus on establishing appropriate reserves within assigned authority and in recognition AIG's of exposure above the deductible. Continually evaluates reserves during life of the claim to ensure accuracy of financial exposure. Identifies and makes reserve recommendations to management on claims evaluated greater than assigned authority.
• Works with, and provides direction to, TPAs to develop resolution strategy plans (action plans). Continually assesses and updates plans to achieve appropriate claim results and timely closure. Provides settlement authority to TPAs and oversees negotiations to achieve claim settlements within authority limits.
• Reviews claims for subrogation opportunities and evaluates requests for WC lien waivers.
• Acts as technical expert responsible for completion of Major Loss Reports (MLRs) for assigned cases detailing significant reserve activity and disposition strategies on the highest value/most complex claims.
• Needs experience managing Major Loss and CAT claims.
• Multiple jurisdiction experience and licensing preferred.
• Communicates with internal and external customers on complex technical issues and participates in external customer claim file reviews and audits as required.
• Investigates TPA E&O and pursues recovery, where applicable.

What you'll need to succeed

• Minimum of 10+ years of workers compensation claim handling experience
• Bachelor's degree from a 4-year college or university (preferred)
• Ability to make independent decisions within prescribed authority limit
• Strong (oral/written) communication and interpersonal skills

Ready to accelerate your career? We would love to hear from you.

#LI-NT1

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial securityas well as your professional developmentto bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to

Functional Area: