2,127 Claims Management jobs in the United States

JOB PURPOSE:

We are seeking a dedicated Claims Management Specialist to oversee and manage all claims under the guidance of the Claims Director. This role is essential in providing monthly updates and reporting, coordinating database management, and handling various projects as assigned by the management team.

ESSENTIAL RESPONSIBILITIES:

• Receive initial notification of claims and provide guidance to employees on effectively managing each situation.
• Conduct thorough investigations into claims to assess cause, compensability, and liability.
• Ensure proper tracking of claim paperwork, establish claim files, and input necessary information into the Risk Management Information System (RMIS).
• Oversee the reporting of automobile, general liability, property, and workers' compensation claims to insurance carriers and third-party administrators (TPAs).
• Actively monitor open claims and communicate with insurance carriers, medical professionals, and other third parties to ensure effective claims management.
• Collaborate with adjusters on insured claims during the investigation process and on matters related to reserves and settlements.
• Negotiate and settle claims, process payments, and pursue subrogation for minor claims.
• Manage third-party subrogation claims for which the company is not responsible.
• Oversee and coordinate the Return to Work program for injured employees.
• Prepare comprehensive operations and risk reports for management analysis, providing benchmarking information as required.
• Analyze risks based on frequency and severity, measuring their financial impact on the company.
• Respond to inquiries and complaints from customers, regulatory agencies, and business community members.
• Identify trends and collaborate with the Safety Department to address safety issues affecting auto, workers' compensation, and property damage loss rates.
• Participate in quarterly claim reviews with insurance carriers.
• Provide quarterly claim updates to Regional Operations.
• Attend safety incident review meetings and update RMIS accordingly.
• Participate in Claim Summits, Safety Meetings, and Compliance Training to share valuable information about damage reporting with field personnel.
• Contribute to Claims presentations during Foreman Leadership Training sessions.
• Perform other duties as assigned by management.

QUALIFICATIONS:

Education and Certifications

• Required: High school diploma with significant post-secondary coursework.
• Preferred: Bachelor's degree from an accredited institution and/or 5+ years of experience, an Adjusters License, or relevant Insurance/Claims designation; willingness to obtain necessary certifications.

Experience

• Required: 3+ years of experience in multi-line claims with proficient data entry skills and MS Office experience.
• Preferred: Experience with multi-state workers' compensation, auto, and general liability claims.

Functional / Technical Competency Requirements

• Required: Comprehensive knowledge of auto, general liability, property, and workers' compensation coverage along with medical terminology and treatment protocols. Familiarity with laws, legal codes, court procedures, and government regulations. Ability to read, analyze, and interpret scientific and technical documents. Respond swiftly to inquiries and complaints, presenting data effectively to management and public groups.

CORE COMPETENCY REQUIREMENTS:

• Management
• Leadership
• Business Expertise
• Sound Judgment
• Presentation Skills
• Communication

ESSENTIAL FUNCTIONS:

This role requires the ability to regularly sit, use hands for handling objects, and reach with arms. Occasionally, the employee may need to stand, walk, climb, or balance, and communicate verbally or audibly. Lifting of up to 20 pounds may be necessary on occasion.

The physical demands outlined are representative of tasks that must be met by the employee to successfully perform the essential functions of this position. Reasonable accommodations may be available to assist individuals with disabilities in fulfilling these functions.

This position is classified as exempt under the Federal Labor Standards Act.

Miller Pipeline reserves the right to modify duties associated with this position at any time. This description is not intended to be all-inclusive.

Position Summary.

What you'll do.

About the Team

Our Claims Management team is dedicated to delivering fair, timely, and empathetic resolution of workers' compensation and general liability claims, ensuring compliance with all regulatory requirements. We operate collaboratively, leveraging expertise and strategic initiatives to drive claim resolution and support injured associates and customers throughout the process

The Claims Manager is responsible for leading a team of case managers in the management of workers' compensation or general liability claims from initial report to resolution. This role ensures timely, accurate, and complaint claims handling while driving engagement, performance, continuous improvement, and customer satisfaction.

What you'll do.

Team Leadership & Development

• Manage end-to-end the case manager hiring process including screening, interviewing, selection, and onboarding.

• Lead , support, train, coach , and mentor a team of workers' compensation or general liability case managers.

• Manage team dynamics, resolving conflicts constructively and facilitating productive discussions.

• Lead by example , setting a high standard for performance, professionalism, and accountability.

• Foster a culture of belonging, collaboration, accountability, and continuous improvement.

• Promote individual and team engagement.

• Identify skill gaps and training needs and coordinate learning opportunities for team members.

• Conduct regular one-on-ones and performance check-ins to support employee growth, clarifying goals, and remove barriers for success.

• Provide timely and specific feedback to case managers through claim reviews, audits, performance metric reviews, and one-on-one discussions to enable career growth and improve claim outcomes.

• Complete root cause analysis to identify and resolve problems.

• Conduct performance evaluations and administer disciplinary actions.

• Be a champion of change; Support and effectively lead through change.

• Mentor emerging leaders, building a pipeline of future leadership within the department.

Operational Oversight

• Responsible for annual claim cost spend of up to $35,000,000 .

• Assign new losses based on claim complexity matching to an appropriately tenured case manager with the necessary skill set to achieve an optimal claim outcome.

• Escalate claims to leadership based on the internal escalation guidelines and ensure the claims are reported to the insurers if applicable.

• Monitor inventory and caseloads to ensure workloads are appropriate and claims are moving through the lifecycle as efficiently as possible to prevent claim aging.

• Ensure timely and accurate investigation, documentation, evaluation, and resolution of claims in compliance with jurisdictional requirements.

• Oversee day-to-day handling of claims to ensure adherence to internal standard operating procedures and regulatory requirements.

• Review complex, high-exposure, and litigated claims and provide technical guidance on claim valuation, reserving, and claim strategy to achieve optimal outcomes.

• Provide reserve authority up to $00,000 and payment authority up to 75,000

• Collaborate with legal counsel, stakeholders, and the employer to drive claim strategy.

• Resolve escalated complaints from the client, customer, or associate.

• Monitor the team's phone queue to ensure that customer needs are addressed timely.

Quality Assurance & Compliance

• Conduct claim reviews to ensure accurate coding, claim quality, accuracy, compliance with jurisdictional requirements, timeliness of benefits, and adherence to internal standard operating procedures.

• Ensure compliance with state laws, company policies, and client-specific service instructions.

• Maintain compliance with state audit and AIG requirements; provide a COE plan if results fall below acceptable requirements

Performance Monitoring & Reporting

• Track and analyze key claims metrics such as inventory, closure rates, attorney representation rates, litigation rates, and return-to-work outcomes.

• Leverage "views" within the claim system to effectively manage inventory, ensure accurate claim coding, and ensure forward movement to prevent claim aging.

• Identify gaps in performance, processes or technology and complete a root cause analysis, develop an action, execute, and resolve.

• Collaborate with leadership to develop strategies for improving claim outcomes and reducing total cost of risk.

• Support cost containment strategies.

• Provide regular reporting on team performance, compliance findings, and strategic initiatives.

What you'll bring .

• Bachelor's degree in business, Insurance, or related field or equivalent experience

• Proven experience in claims management or a related field

• Leadership experience

• Exceptional communication, interpersonal, and organizational skills

• Professional designations, industry experience, preferred.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Benefits & Perks:

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see .

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart ( .

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The annual salary range for this position is 80,000.00- 155,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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• Stock

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Minimum Qualifications.

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree and 2 years' experience in insurance claims or relevant area OR 4 years' experience in insurance claims or related area

Preferred Qualifications.

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Customer Service, Supervising Associates

Primary Location.

608 Sw 8Th St, Bentonville, AR , United States of America

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Claims Management Analyst

Join us as a Claims Analyst to grow your experience in handling complex claims.

Make your mark in Claims.

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

How you will create an impact

• Analyzing the scope and extent of coverage of primary policies with deductibles.

• Clear and concise written and verbal communication with insureds, TPAs, brokers and underwriters. Make regular and appropriate contact with internal and external customers including leading national Fortune 500 companies. Give guidance to insureds and/or brokers to manage expectations.

• Effectively strategize and budget the litigation of each claim through discussions with counsel, vendors and insureds. Establish with defense and coverage counsel clear ground rules in order to maintain financial control of budget and expenses.

• Maintain and manage a diary system to efficiently manage and resolve assigned claim inventory.

• Independently negotiate high exposure claims with top plaintiff attorneys nationwide including attending mediations and trials as necessary.

• Completing all required file and management reports, participating in roundtables, and performing necessary reconciliation reports with the TPA.

• Property and casualty licenses required. Must be obtained within 6 months.

What you’ll need to succeed

• Experience with Claims Third Party Administrators preferred

• 3+ years previous general and auto liability claims experience preferred

• Property and Casualty licenses preferred

• Must possess excellent communication, interpersonal, analytical, and persuasive skills

• Have proven organizational, time management and customer service skills

• Understanding of claim litigation process

• Motivated individuals who are interested in the potential for an upwardly mobile career path

• Windows XP and Microsoft applications skills necessary

Ready to accelerate your career? We would love to hear from you.

#LI-NT1

#claims

#claimsexaminer

#claimsadjuster

#TPA

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to .

Functional Area:

CL - Claims

AIG Claims, Inc.

• Analyzing the scope and extent of coverage of primary policies with deductibles.
• Clear and concise written and verbal communication with insureds, TPAs, brokers and underwriters. Make regular and appropriate contact with internal and external customers including leading national Fortune 500 companies. Give guidance to insureds and/or brokers to manage expectations.
• Effectively strategize and budget the litigation of each claim through discussions with counsel, vendors and insureds. Establish with defense and coverage counsel clear ground rules in order to maintain financial control of budget and expenses.
• Maintain and manage a diary system to efficiently manage and resolve assigned claim inventory.
• Independently negotiate high exposure claims with top plaintiff attorneys nationwide including attending mediations and trials as necessary.
• Completing all required file and management reports, participating in roundtables, and performing necessary reconciliation reports with the TPA.
• Property and casualty licenses required. Must be obtained within 6 months.

• Experience with Claims Third Party Administrators preferred
• 3+ years previous general and auto liability claims experience preferred
• Property and Casualty licenses preferred
• Must possess excellent communication, interpersonal, analytical, and persuasive skills
• Have proven organizational, time management and customer service skills
• Understanding of claim litigation process
• Motivated individuals who are interested in the potential for an upwardly mobile career path
• Windows XP and Microsoft applications skills necessary

• Investigates, manages and reports on all aspects of self-insured retained loss claims and potential claims involving automobile liability, general liability, property damage and personal injuries.
• Negotiates and settles claims in accordance with company policy. Works directly with legal staff and outside counsel on larger claims.
• Supports other groups, such as customer service and regulatory, on issues relating to customer relations and/or regulatory complaints.
• Provides analysis and fact-finding to support corporate property and liability claims and incident investigations.
• Enters, maintains and closes records on STARS claims management system.
• Provides support in responding to PUC/PSC complaints associated with claims.
• Assigned "on-call" status, providing 7-day, 24-hour support on a rotating basis, approximately every 4 - 6 weeks, as required.

• Financial Responsibilities include:

• Manages spending on outside claims adjusters.
• Determines fair value for settling claims.
• Supports claims financial reporting on a monthly, quarterly and annual basis.
• Ensures efficiency.
• Negotiates financial settlements favorable to the Company and its customers.
• Creates Revenue Enhancements.

• Bachelor's degree in a related field with a minimum of 3 years relevant experience. An equivalent combination of education and experience may be considered.
• Established knowledge and familiarity with insurance adjustment, third-party claims investigation practices and/or litigation.
• Strong interpersonal skills with an ability to actively listen and communicate effectively in writing and orally with customers and all levels of the organization.
• Ability to establish and maintain collaborative and productive relationships within the organization's Legal Department which manages the Claims Group.
• Strong organizational and time management skills with a commitment to solving problems on behalf of customers.
• Proficient computer skills, specifically the Microsoft Office suite and an ability to learn to use claims management database.
• Ability to negotiate a favorable outcome on a claim for property damages or personal injury.
• A high level of attention to detail, good judgment, analytical ability and decision making is essential.
• The ability to investigate, analyze and document facts is a must.
• Results oriented and proactive.
• Nature of work requires strict adherence to confidentiality.

• Prior experience working in a law firms, corporate legal department, insurance company or other setting related to the investigation and assessment of property and casualty claims field.

Join us as a Claims Adjuster to grow your experience in handling complex claims.

Make your mark in Claims

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

How you will create an impact

• Focused on Workers' Compensation, this role is an ideal opportunity to develop your expertise in handling and investigating complex claims. The aim is deal with genuine claims through a proactive, best practice approach, in line with AIGs quality standards – you will actively promote and demonstrate the principles of ‘Treating Customers Fairly’ in claims handling.

• You will also proactively identify and review suspect/fraudulent claims on a consistent basis – dealing with such claims in line with our clear guidelines.

• Your work will involve regular contact with internal stakeholders and brokers, (medical) experts, clients’ lawyers, victims or their legal representatives. We want you to build effective relationships with internal and external customers, while acting as a point of referral.

• You will have the opportunity to grow your experience by providing support to Team Managers and deputizing in their absence. For example, you will assist with monitoring market/industry practices in claims handling.

• In addition, you can use the claims experience you gain to help improve our products in collaboration with colleagues in underwriting.

What you’ll need to succeed

• Knowledge of legal / regulatory and litigation / procedural requirements for Workers' Compensation

• Specialist knowledge of Workers' Compensation technical claims topics is preferred.

• At least some experience in negotiation, mediation, and arbitration.

• Policy language skills enabling accurate and consistent policy wording interpretation.

• Lateral thinking and the ability to problem solve and develop new ideas to improve working practices.

• Strong communication, time management, administrative and report-writing skills.

Ready to accelerate your career? We would love to hear from you.

#LI-SR1

#claimsprofessional

#workerscompensationclaims

#claimsjobs

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to

Functional Area:

CL - Claims

AIG Claims, Inc.

Join us as a Claims Adjuster to grow your experience in handling complex claims.

Make your mark in Claims

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

How you will create an impact

• Focused on Workers' Compensation, this role is an ideal opportunity to develop your expertise in handling and investigating complex claims. The aim is deal with genuine claims through a proactive, best practice approach, in line with AIGs quality standards - you will actively promote and demonstrate the principles of 'Treating Customers Fairly' in claims handling.

• You will also proactively identify and review suspect/fraudulent claims on a consistent basis - dealing with such claims in line with our clear guidelines.

• Your work will involve regular contact with internal stakeholders and brokers, (medical) experts, clients' lawyers, victims or their legal representatives. We want you to build effective relationships with internal and external customers, while acting as a point of referral.

• You will have the opportunity to grow your experience by providing support to Team Managers and deputizing in their absence. For example, you will assist with monitoring market/industry practices in claims handling.

• In addition, you can use the claims experience you gain to help improve our products in collaboration with colleagues in underwriting.

• Knowledge of legal / regulatory and litigation / procedural requirements for Workers' Compensation

• Specialist knowledge of Workers' Compensation technical claims topics is preferred.

• At least some experience in negotiation, mediation, and arbitration.

• Policy language skills enabling accurate and consistent policy wording interpretation.

• Lateral thinking and the ability to problem solve and develop new ideas to improve working practices.

• Strong communication, time management, administrative and report-writing skills.

Description

Position:

Value Flex Claims Specialist

Reports To:

Logistics and Procurement Sr. Manager

Supervises:

N/A

Department:

Logistics

FLSA Status:

Non-exempt

Summary:

The purpose of the Value Flex Claims Specialist is to review and manage all customer damage claims for the Value Flex crated program. In addition, this position will manage all customer communication and answer questions and concerns from customers and franchises as they arise.

Duties/Essential Job Functions:

• Manages and tracks all aspects of all damage claims; working with customers, franchisees, franchise representatives, and the Value Flex team on all claims
• Manages tracking system for Inventory forms, Canvas submissions and claims tracking
• Conducts training as needed to reduce claims in conjunction with Value Flex operations team members

• Acts as backup for incoming calls on the Value Flex phone line and redirects calls as needed
• Provides follow-up support to new Value Flex crate locations
• Attends meetings and assists with training events at the Michigan Support Center
• Builds relationships with franchise managers and trainers, as well as Michigan Support Center staff, to assist with understanding of move execution and establishment of best practices in the Value Flex program
• Performs other duties as assigned

Education or Equivalent Experience

• One-year relevant industry and/or system experience, which provides the necessary skills, knowledge and abilities is preferred

Skills/Knowledge/Abilities (SKA) Required

• Knowledge of TWO MEN AND A TRUCK® System policies and procedures(PB1)
• Excellent oral and written communication skills
• Exceptional organizational and prioritization skills

• Works well in a learning environment and shares information with others
• Ability to manage multiple projects, prioritize, and meet deadlines
• Project professionalism, enthusiasm, and a positive attitude
• Possess attention to detail, initiative and sound judgment
• Competence in Microsoft Office (Outlook, Word, PowerPoint, Excel)
• Must be able to communicate in an effective, helpful and friendly manner with co-workers and customers
• Ability to add, subtract, multiply and divide using whole numbers and decimals.  Ability to perform these operations using units of United States dollars and weight measurements, volume, distance and time
• Ability to solve practical problems and deal with a variety of situations with limited standardized procedures
• Ability to interpret a variety of instructions furnished with written, oral, diagram or schedule form
• Active Listening — giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Service Orientation — actively looking for ways to help people.
• Critical Thinking — using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Persuasion — persuading others to change their minds or behavior.
• Active Learning — understanding the implications of new information for both current and future problem-solving and decision-making.
• Social Perceptiveness — being aware of others' reactions and understanding why they react as they do.
• Time Management — managing one's own time
• Speech Clarity — the ability to speak clearly so others can understand you
• Problem Sensitivity — the ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Deductive Reasoning — the ability to apply general rules to specific problems to produce answers that make sense.
• Inductive Reasoning — the ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Working Conditions:

Work is performed in an office setting with no unusual hazards. Prolonged periods of sitting at a desk and working on a computer. Position will allow for a hybird work schedule after training is completed.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate. Occasional travel is required.

The qualifications listed above are intended to represent the minimal skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as absolute standards, but as general guidelines that should be considered with other job-related criteria.