513 Claims Manager jobs in the United States

Job Description

Job Description

About Us

"Inspired by Spaces, Empowered by People." At Enclave, we don't just build structures; we cultivate environments where our partners, team members, and communities flourish. Our very name reflects our essence - creating distinct spaces that inspires growth and success. As a unified real estate investment firm, Enclave brings together exceptional development, construction, and property management expertise to specialize in multifamily, industrial, and commercial developments across the Midwest and Mountain West.

Our Growth Story: Since our founding in 2011, we've expanded to over 250 team members, completing more than 150 projects and managing assets exceeding $1.75 billion. Our rapid growth is a testament to the innovative and collaborative spirit that drives everything we do. For six consecutive years, Enclave has been recognized as one of the 50 Best Places to Work. This accolade reflects our commitment to fostering an environment where everyone feels valued, supported, and inspired to excel.

About the Role Insurance & Claims Manager

The Insurance & Claims Manager will be responsible for identifying, assessing, and managing all Insurance related to the real estate development and property management operations. This includes managing insurance portfolios, ensuring compliance with insurance requirements, and working closely with Construction, Property Management, and legal teams, and external insurance brokers to ensure proper coverages are in place for the company’s real estate assets and developments. The role demands an individual who has in-depth knowledge of the insurance industry, real estate , and property management practices.

Position Logistics

• Primary Work Location: West Fargo, ND or St. Louis Park, MN Corporate Office
• Work Environment: On-Site
• Work Schedule: Monday - Friday | Standard Hours
• Work Type: Full Time

Position Responsibilities

Insurance & Coverage Management:

• Oversee and manage all corporate insurance programs, including general liability, property, builders’ risk, workers’ compensation, and professional liability.
• Work closely with brokers to review, negotiate, and optimize insurance coverage at competitive rates.
• Ensure all projects, properties, and company operations are properly insured and compliant with contractual and regulatory requirements.
• Evaluate policy renewals, endorsements, and claims history to make data-driven recommendations on risk financing.
• Manage the claims process, including resolution and disputes with insurance carriers and third parties, in collaboration with legal and finance teams.
• Conduct reviews of policies to outline the coverage limits to clearly reflect the risk exposure
• Work with outside brokers and internal legal to understand risk exposure and areas to monitor within corporate policy structure
• Regularly update risk management practices to align with industry standards and regulatory changes.
• Collaborate with operations, finance, and legal teams to create and enforce risk control policies and best practices.
• Implement loss prevention programs and provide training on risk mitigation strategies to employees, contractors, and tenants.

Claims Administration & Loss Control:

• Oversee the claims process, including reporting, tracking, and resolution of property damage, general liability, workers’ compensation, and other claims.
• Serve as the primary liaison with insurance carriers, adjusters, attorneys, and third-party administrators to ensure timely claim resolutions.
• Analyze claims data to identify trends, root causes, and cost-saving opportunities.
• Work with insurance carriers on loss recovery efforts through subrogation, ensuring proper reimbursement and minimizing the impact on loss run reports.

Contract & Compliance Review:

• Review and enforce insurance provisions in contracts, leases, and vendor agreements to align with company risk standards.
• Ensure compliance with federal, state, and industry regulations related to insurance and risk management.
• Monitor insurance compliance for tenants, contractors, and subcontractors.
• Assist in developing and enforcing risk-related guidelines across projects and property management operations.

Financial & Budget Oversight:

• Work with finance teams to develop budgets for insurance premiums, claims, and reserves while managing costs effectively.
• Track and manage insurance expenses to ensure adequate financial planning and protection.
• Report insurance claims and risk management financial impacts to senior leadership.

Stakeholder Collaboration & Training:

• Act as a key liaison with internal teams (legal, finance, operations) and external stakeholders (brokers, consultants, insurers).
• Provide training and education on risk management, loss control, and insurance best practices to staff and relevant parties.

General Responsibilities

• Perform other duties as assigned
• All employees are responsible for the general upkeep of work and shared spaced
• Punctual and regular attendance is required of all employees

We're Seeking Individuals Who Are:

• Highly knowledgeable in insurance policies and risk management, particularly within the real estate, construction, and property management sectors.

• Experienced in managing complex insurance portfolios including general liability, property, workers’ comp, and builders’ risk coverages.

• Strategic thinkers who can evaluate insurance needs, negotiate with brokers, and implement cost-effective coverage solutions.

• Skilled at managing claims from initial reporting to resolution, working effectively with carriers, adjusters, and attorneys.

• Detail-oriented professionals who can analyze claims data to uncover trends, identify risks, and recommend proactive solutions.

• Committed to compliance and staying up to date with evolving insurance regulations and industry best practices.

• Collaborative team players who can partner with legal, finance, construction, and operations to ensure proper insurance structures are in place.

• Independent, self-motivated professionals who can prioritize effectively in a dynamic, fast-paced environment.

• Committed to continuous improvement, always seeking ways to strengthen the company’s risk posture and coverage strategies.

• Confident decision-makers with strong negotiation and interpersonal skills, comfortable liaising across all levels of the organization.

Qualifications

• Bachelor’s in , Insurance, Business, Accounting, Finance, or related field.
• CRM, ARM, or CPCU (preferred).
• 5+ years in insurance, ideally in real estate development, construction or property management.
• Strong understanding of real estate, construction, development, leasing, and property management.
• Experience managing complex insurance programs and claims for real estate or construction projects.
• In-depth understanding of liability, property, workers' comp, builders’ risk, and commercial insurance.
• Skilled in Microsoft Office (Excel, Word, PowerPoint
• Strong verbal and written communication and negotiation skills.
• Able to manage multiple priorities in a fast-paced environment.
• Detail-oriented and highly organized.
• Proactive, with strong decision-making abilities.
• Ability to work independently and within a team.
• Strong at building relationships with key stakeholders

Total Rewards Approach Total Rewards Approach

Our salary ranges are established based on a combination of market data, internal equity, and the unique characteristics of our organization such as our size, revenue, and industry. Within the range, individual pay is determined by multiple factors including job-related skills, experience, and relevant education or training.

At Enclave, we’re proud to offer a comprehensive benefits package that supports your personal well-being, professional growth, and financial future.

Financial Wellbeing

• Competitive pay with ongoing performance review
• Role specific bonus potential and/or commission programs
• 401(k) with company match
• Various supplemental insurance options
• Employee referral program

Health & Wellness

• Medical, dental & vision plans
  Company-paid life & disability insurance
• Health Savings Accounts (HSA) with employer contribution
• Dependent Care Flexible Spending Accounts (FSA)
• Mental health resources & employee assistance programs
• Paid bereavement & parental leave program
• Paid Time Off (PTO) plans, paid holiday and volunteer programs

Career & Culture

• Tuition reimbursement and leadership development opportunities
• Team-building and community engagement opportunities
• Employee recognition programs
• Supportive, values-driven work environment
• Regular team member feedback surveys to drive workplace improvements

At Enclave, we build more than spaces—we build rewarding careers. Join a team where your growth is supported, your contributions are valued, and your future is invested in.

Enclave provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Enclave does not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Talent Acquisition Team.

Join to apply for the CLAIMS MANAGER role at Western National Property Management

3 days ago Be among the first 25 applicants

Join to apply for the CLAIMS MANAGER role at Western National Property Management

People are our most important asset.

At WNG, the notion of "home" is central not just to our business, but also to creating an enriching, nurturing culture. We want our associates to feel that theyve found a place to belong: somewhere to grow, be rewarded and fulfilled. That's why learning, mentorship and recognition are foundational for us and our valued associates.

People are our most important asset.

At WNG, the notion of "home" is central not just to our business, but also to creating an enriching, nurturing culture. We want our associates to feel that theyve found a place to belong: somewhere to grow, be rewarded and fulfilled. That's why learning, mentorship and recognition are foundational for us and our valued associates.

You will love working at Western! Why? Because we offer competitive pay, great benefits (like health insurance, 401(k) matches, vacay, personal time off including major holidays), plus annual award and recognition events, and opportunities for advancement because we believe in promotion from within! #Associate

Your Part

You are responsible with strong customer service skills. You love a fast-paced environment and pride yourself on your attention to detail. You thrive in a collaborative environment, and you are not afraid to offer your input and provide work-flow solutions to procedures. You are organized and detailed but also like a fun energetic atmosphere. You can easily navigate between different projects within the day as you know quality work leads to fun, success and rewards. You build rapport with our associates with a foundation of teamwork and respect. Youre known for being dependable with a reputation for honesty, integrity and loyalty.

You provide vision, leadership and direction to Associates within the Risk Management Department. You are responsible for oversight and management of all General Liability, Property and litigated claims. This includes claim reporting, investigation and management. You review and assign new incidents/claims to the Risk Management department for set up and investigation including providing guidance and direction regarding claim case management. You will advise the Senior Director and the Senior Vice President of high exposure claims and maintain the status on all open litigated claim files.

You will work with the Environmental Health and Safety Team on property inspections and loss control recommendations for employees. You will handle calls of a serious nature, incidents involving bodily injury or significant property damage which will include traveling to communities and/or jobsites as necessary. You will resolve calls from problematic residents, claimants and plaintiff attorneys. Compose responses to discovery requests and sign verification forms on litigated matters. Review deposition transcripts and contributes to the development of defense strategies. Review small claim cases before court appearances and travel to and attend small claim hearings as needed.

Education/Experience

• Bachelors Degree or higher with specific training.
• Experience and certification in the areas of insurance, claims and risk management.
• Management experience and a proven record for organization, leadership and motivation.
• 4 years of progressively responsible experience in managing a comprehensive risk management or insurance underwriting and general liability insurance program.
  
  

The Claims Manager position, depending on experience, has a salary range of $10,000 to $2,500 per month with a discretionary yearend bonus potential, plus benefits!

Stuff Were Supposed To Tell You About Us

Western National Group is an Equal Opportunity Employer. All applicants will be considered without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability, mental and physical, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, and military and veteran status or any other legally protected status. IND123

We cant wait to meet you! Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Job function Finance and Sales
• Industries Real Estate and Construction

Referrals increase your chances of interviewing at Western National Property Management by 2x

Sign in to set job alerts for Claims Manager roles.

Corona, CA 82,500.00- 110,000.00 2 weeks ago

Irvine, CA 81,000.00- 121,000.00 2 weeks ago

Claims Manager, Workers Compensation (Costco)

Orange, CA 127,000.00- 225,000.00 1 week ago

Associate Manager, Risk & Leave of Absence

Anaheim, CA 78,000.00- 90,000.00 12 hours ago

Irvine, CA 100,000.00- 121,000.00 2 days ago

Irvine, CA 110,000.00- 125,000.00 5 days ago

Irvine, CA 100,000.00- 121,000.00 10 hours ago

Long Beach, CA 100,000.00- 115,000.00 3 weeks ago

Workers Compensation Claims Team Manager

Orange, CA 94,000.00- 157,000.00 1 week ago

Associate Manager, Risk and Leave of Absence

Anaheim, CA 78,000.00- 90,000.00 14 hours ago

Orange, CA 60,000.00- 80,000.00 4 months ago

Director, Information Technology (Claims, Membership, Benefits, Provider and Contact Center) (Director IV)

Orange, CA 204,199.00- 326,717.00 4 hours ago

Irvine, CA 81,000.00- 121,000.00 1 week ago

Long Beach, CA 75,000.00- 95,000.00 4 months ago

Property and Casualty Claims Manager- Contract Position

Newport Beach, CA 48.00- 52.00 18 hours ago

Long Beach, CA 100,000.00- 121,000.00 3 months ago

Sr. Claim Representative Construction Liability

Diamond Bar, CA 83,300.00- 137,400.00 5 months ago

Irvine, CA 124,000.00- 165,300.00 1 week ago

Orange, CA 106,570.24- 136,749.42 4 weeks ago

Irvine, CA 110,000.00- 140,000.00 10 hours ago

Newport Beach, CA 64,640.00- 78,467.00 1 week ago

Irvine, CA 93,800.00- 172,000.00 6 days ago

Senior Underwriter, Middle Market Multi-Industry

Orange, CA 75,000.00- 212,000.00 2 weeks ago

Clinical Risk Manager - Full Time, Days (Tustin)

Tustin, CA 93,800.00- 128,950.00 3 months ago

Santa Ana, CA 65,000.00- 85,000.00 7 hours ago

Irvine, CA 142,000.00- 213,000.00 1 week ago

Sr Manager, Security Risk Management - Hybrid

Santa Ana, CA 145,000.00- 193,300.00 2 weeks ago

Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Role Of A Claims Manager

Oversees workers' compensation claims, auto liability claims, general liability claims, and driver qualification files, ensuring compliance with regulatory standards and the timely resolution of cases. This role includes managing a team, providing leadership, guidance, and performance oversight to support operational efficiency and risk mitigation.

Essential Responsibilities

• Oversees and manages all workers' compensation claims, auto liability claims, and liability claims ensuring timely reporting, investigation, and resolution in alignment with industry-specific risks and regulations.
• Maintains and audits driver qualification files for CDL and non-CDL drivers, ensuring compliance with DOT, FMCSA, and environmental safety standards.
• Supervises a team, providing leadership, training, and performance management to support claims and compliance functions.
• Collaborates with operations, safety, and People teams to investigate incidents, implement corrective actions, and reduce workplace injuries.
• Coordinates with third-party administrators, insurers, and legal counsel to manage claims costs and ensure appropriate case handling.
• Monitors trends in workplace injuries and vehicle incidents, generating reports and recommendations for safety improvements.
• Supports return-to-work programs and modified duty placements in collaboration with site managers and People Partners.
• Ensures compliance with federal, state, and local regulations related to waste handling, transportation, and employee safety.
• Conducts regular audits of claims files and driver records to ensure accuracy, completeness, and regulatory compliance.
• Other duties as assigned.

Qualifications

• 4 years of experience preferred.
• Possession of a high school diploma or GED required.
• Bachelor's degree preferred.
• Related management experience within resource recovery or related industry.
• Computer programs, including Microsoft Office suite of applications.
• Oral and written communication skills.
• Time management skills.
• Ability to identify and seek needed information/research skills.
• Principles of employee training, supervision, and evaluation.
• Supervisory techniques, resource allocation, planning and budgeting.

Recology Offers

• An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.
• The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper.
• A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.
• An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize.
• Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.

Recology Benefits May Include

• Paid time off and paid holidays.
• Health and wellness benefits including medical, dental, and vision.
• Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
• Annual wellness incentives.
• Employee Assistance Program (EAP).
• Educational assistance.
• Commuting benefits.
• Employee referral program.

Supplemental Information

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.

Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.

"People are our most important asset."

At WNG, the notion of "home" is central not just to our business, but also to creating an enriching, nurturing culture. We want our associates to feel that they've found a place to belong: somewhere to grow, be rewarded and fulfilled. That's why learning, mentorship and recognition are foundational for us and our valued associates.

You will love working at Western! Why? Because we offer competitive pay, great benefits (like health insurance, 401(k) matches, vacay, personal time off including major holidays), plus annual award and recognition events, and opportunities for advancement because we believe in promotion from within! #Associate

Your Part:

You are responsible with strong customer service skills. You love a fast-paced environment and pride yourself on your attention to detail. You thrive in a collaborative environment, and you are not afraid to offer your input and provide work-flow solutions to procedures. You are organized and detailed but also like a fun energetic atmosphere. You can easily navigate between different projects within the day as you know quality work leads to fun, success and rewards. You build rapport with our associates with a foundation of teamwork and respect. You're known for being dependable with a reputation for honesty, integrity and loyalty.

You provide vision, leadership and direction to Associates within the Risk Management Department. You are responsible for oversight and management of all General Liability, Property and litigated claims. This includes claim reporting, investigation and management. You review and assign new incidents/claims to the Risk Management department for set up and investigation including providing guidance and direction regarding claim case management. You will advise the Senior Director and the Senior Vice President of high exposure claims and maintain the status on all open litigated claim files.

You will work with the Environmental Health and Safety Team on property inspections and loss control recommendations for employees. You will handle calls of a serious nature, incidents involving bodily injury or significant property damage which will include traveling to communities and/or jobsites as necessary. You will resolve calls from problematic residents, claimants and plaintiff attorneys. Compose responses to discovery requests and sign verification forms on litigated matters. Review deposition transcripts and contributes to the development of defense strategies. Review small claim cases before court appearances and travel to and attend small claim hearings as needed.

Education/Experience:

•Bachelor's Degree or higher with specific training.
•Experience and certification in the areas of insurance, claims and risk management.
•Management experience and a proven record for organization, leadership and motivation.
•4 years of progressively responsible experience in managing a comprehensive risk management or insurance underwriting and general liability insurance program.

The Claims Manager position, depending on experience, has a salary range of $10,000 to $12,500 per month with a discretionary yearend bonus potential, plus benefits!

Stuff We're Supposed to Tell You About Us:

Western National Group is an Equal Opportunity Employer. All applicants will be considered without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability, mental and physical, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, and military and veteran status or any other legally protected status.

We can't wait to meet you!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Claims Manager
Requisition ID: 13967
Location:
Chicago, IL, US, 60631
Pay Type: Salary
Estimated Wage Range $144,000 - $155,000/Annually
Travel Requirement: 11-20%
**COMPANY OVERVIEW**
Amrize is building North America. From bridges and railways to data centers, schools, offices and homes, our solutions are inside the buildings and infrastructure that connect people and advance how we live. And we invite you to come and build with us.
As the partner of choice for professional builders, we offer advanced branded solutions from foundation to rooftop. Wherever our customers are, whatever their job, we're ready to deliver. Our 19,000 colleagues work across 1,000 sites supported by an unparalleled distribution network. Infrastructure, commercial and residential, new build, repair and refurbishment: We're in every construction market.
Amrize listed on the New York Stock Exchange and the SIX Swiss Exchange on June 23, 2025, following our spinoff as an independent company. Join us and build _your_ ambition.
Description:
**ABOUT THE ROLE**
The Claims Manager at Amrize plays a crucial role in minimizing the financial impact of accidents and losses across the entire organization. This person is responsible for implementing and overseeing all claims management programs, with a primary focus on US Casualty. They're a central point of contact, coordinating efforts and sharing knowledge across all Amrize business units.
**WHAT YOU'LL ACCOMPLISH**
+ Claims Program Management: You'll manage Amrize's Workers' Compensation (WC), Auto, General Liability, Property, Business Interruption, Marine, and Financial Lines claims programs. This includes everything from setting up the programs to continuously improving them.
+ Loss Analysis and Reduction: A core part of the job is analyzing loss and injury reports to spot trends. This helps identify opportunities to prevent future incidents and reduce overall losses.
+ Third-Party Oversight: You'll manage the services provided by Third-Party Administrators (TPAs) and work closely with actuaries, reviewing and approving their reports.
+ Auditing and Reporting: Regular claims audits are essential, and you'll conduct these, presenting the results to stakeholders. This also extends to telephonic triage and case management case audits. Including Workers' Compensation state filings and assessments.
+ Financial Management: You'll be responsible for maintaining adequate reserves for all claims, reviewing status reports, and documenting any necessary reserve changes. You'll also assist with managing of captive, collateral requirements and preparing annual risk budget assumptions and actuarial reports.
+ Legal Coordination: When claims become litigious, you'll represent Amrize in mediations, hearings, and trials as needed. This requires close coordination of claim management strategies with defense counsel and the Legal department.
+ Team Leadership and Collaboration: You'll supervise two Risk Claim Administrators and work closely with Risk Managers to ensure shared ownership of results for Property, Casualty, and Marine Programs. Significant interaction with various business unit leaders, including HR Managers, VPs, General Managers, and Safety Directors, is expected to discuss claims procedures, strategy, and outcomes. You'll also interact with external partners like defense attorneys, nurse case managers, and adjusters to effectively handle claims.
+ System and Documentation Management: You'll manage and maintain Risk Management Information Systems and ensure risk management procedures manuals are kept up-to-date.
+ Other responsibilities as assigned
+ Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.
**WHAT WE'RE LOOKING FOR**
**Education:** Bachelor's degree
**Additional Education Preferred:** Master's degree
**Field of Study Preferred:** Degree in Risk/Insurance Management, or Law
**Required Work Experience:** 5-7 years of progressive experience in Claims Management
**Required Training/Certifications:** Associate in Claims Designation or Equivalent Industry Training
**Required Technical Skills:** Google Suite, Microsoft Office
**Travel Requirements: 20%.** Travel required as needed for job related duties such as attending mediations, loss inspections, training, project work, and administrative tasks
**Additional Requirements:**
+ Strong experience handling complex US Casualty claims nationwide.
+ Experience in claims handling required.
+ Construction industry claims knowledge preferred.
+ Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit test.
**WHAT WE OFFER**
+ Competitive salary
+ Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
+ Medical, Dental, Disability and Life Insurance
+ Holistic Health & Well-being programs
+ Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
+ Vision and other Voluntary benefits and discounts
+ Paid time off & paid holidays
+ Paid Parental Leave (maternity & paternity)
+ Educational Assistance Program
+ Dress for your day
**BUILDING INCLUSIVE WORKSPACES**
At Amrize, there is endless opportunity for you to play your part. Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you. We're seeking builders, creative thinkers and innovators. Come put your expertise to work while developing the knowledge and skills to drive your career forward. With us you'll have the chance to build your ambition!
Amrize North America Inc. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Amrize North America Inc, and its respective subsidiaries are Equal Opportunity Employers, deciding all employment on the basis of qualification, merit and business need. Amrize Canada Inc. is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email This email address should only be used for accommodations and not general inquiries or resume submittals. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process.
While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.
**Nearest Major Market:** Chicago

Summary of Position (Job Purpose)  -  Major purpose and functions of the position.

As a key member of Family Dollar’s Risk Management team, this role plays a pivotal role in strategically managing general and auto liability claims. Your efforts will directly reduce costs and improve claim outcomes. In this role, you will provide essential oversight and support to third-party claims adjusters, internal claims analysts, outside vendor and defense attorneys, ensuring alignment with company objectives. This position requires you to lead comprehensive claims investigations, effectively advocate for the company at mediations, and utilize data analytics to inform and enhance strategic decision-making. Additionally, you'll collaborate closely with senior leadership on high-exposure claims and contribute to various strategic initiatives.

Principal Duties and Responsibilities - Primary responsibilities listed in order of importance

• Drive cost reduction and improve claim outcomes by expertly managing general and auto liability claims.

• Partner with senior leadership (VP and Director) to formulate winning case strategies for high-exposure claims.

• Provide critical oversight to Third-Party Administrator (TPA) claims examiners and defense attorneys, ensuring effective management of litigated liability matters.

• Maintain stringent control over litigation budgets, meticulously evaluating case reserves and advising on strategic adjustments.

• Act as the key point of contact for legal spend management, responsibly reviewing and approving firm engagements, attorney rates, timekeepers, and all significant expenses.

• Empower claims examiners with settlement authority while maintaining prudent oversight of reserve increases up to approved levels.

• Facilitate the discovery process, collaborating with outside counsel on deposition and responses to discovery; streamlining internal procedures pertaining to document management.

• Serve as a primary representative for the company during mediations and trials.

• Ensure TPA excellence through regular claims reviews and comprehensive file audits, guaranteeing adherence to service instructions.

• Maximize financial recoveries by actively supporting subrogation efforts.

• Lead comprehensive claims investigations, ensuring meticulous evidence preservation.

• Leverage data analytics to identify key claim trends, informing strategic decisions to enhance program efficiency and reduce losses.

• Contribute to strategic initiatives through special projects assigned by the Director and VP.

Requirements:

• Bachelor’s Degree

• 5 + years of multi state liability (complex, litigated cases) experience with law firm, insurance carrier, third party administrator or insurance broker. At least 3 must be in a management role.

• Litigated liability claims experience

• Strong analytical skills related to investigations, claims strategies and claim reviews

• Excellent written and verbal communications skills; ability to handle difficult situations

• Pro-active and collaborative mindset with an ability to work in fast paced team environment, handling multiple tasks and meeting deadlines

• Previous supervisory experience

Desired Qualifications -  Desired but not required.

•    Professional Insurance Designation – SCLA, ARM, CPCU, etc.

•    Retail experience a plus

•   Workers compensation experience a plus

Full time

510 Volvo Parkway,Chesapeake,Virginia 23320

Risk Management

Family Dollar

**Summary of Position (Job Purpose)  -  Major purpose and functions of the position.**
As a key member of Family Dollar's Risk Management team, this role plays a pivotal role in strategically managing general and auto liability claims. Your efforts will directly reduce costs and improve claim outcomes. In this role, you will provide essential oversight and support to third-party claims adjusters, internal claims analysts, outside vendor and defense attorneys, ensuring alignment with company objectives. This position requires you to lead comprehensive claims investigations, effectively advocate for the company at mediations, and utilize data analytics to inform and enhance strategic decision-making. Additionally, you'll collaborate closely with senior leadership on high-exposure claims and contribute to various strategic initiatives.
**Principal Duties and Responsibilities - Primary responsibilities listed in order of importance**
+ Drive cost reduction and improve claim outcomes by expertly managing general and auto liability claims.
+ Partner with senior leadership (VP and Director) to formulate winning case strategies for high-exposure claims.
+ Provide critical oversight to Third-Party Administrator (TPA) claims examiners and defense attorneys, ensuring effective management of litigated liability matters.
+ Maintain stringent control over litigation budgets, meticulously evaluating case reserves and advising on strategic adjustments.
+ Act as the key point of contact for legal spend management, responsibly reviewing and approving firm engagements, attorney rates, timekeepers, and all significant expenses.
+ Empower claims examiners with settlement authority while maintaining prudent oversight of reserve increases up to approved levels.
+ Facilitate the discovery process, collaborating with outside counsel on deposition and responses to discovery; streamlining internal procedures pertaining to document management.
+ Serve as a primary representative for the company during mediations and trials.
+ Ensure TPA excellence through regular claims reviews and comprehensive file audits, guaranteeing adherence to service instructions.
+ Maximize financial recoveries by actively supporting subrogation efforts.
+ Lead comprehensive claims investigations, ensuring meticulous evidence preservation.
+ Leverage data analytics to identify key claim trends, informing strategic decisions to enhance program efficiency and reduce losses.
+ Contribute to strategic initiatives through special projects assigned by the Director and VP.
**Requirements:**
- Bachelor's Degree
- 5 + years of multi state liability (complex, litigated cases) experience with law firm, insurance carrier, third party administrator or insurance broker. At least 3 must be in a management role.
- Litigated liability claims experience
- Strong analytical skills related to investigations, claims strategies and claim reviews
- Excellent written and verbal communications skills; ability to handle difficult situations
- Pro-active and collaborative mindset with an ability to work in fast paced team environment, handling multiple tasks and meeting deadlines
- Previous supervisory experience
**Desired Qualifications -  Desired but not required.**
-    Professional Insurance Designation - SCLA, ARM, CPCU, etc.
-    Retail experience a plus
-   Workers compensation experience a plus
Full time
510 Volvo Parkway,Chesapeake,Virginia 23320
Risk Management
Family Dollar

SUMMARY

Responsible for department management to ensure customers receive the highest customer service by providing timely and accurate claims service. Proactively identify, develop and execute customer focused solutions to enhance the customer experience.

JOB FUNCTIONS

Regular, predictable, reliable attendance is an essential function of this position.

Key responsibilities which take no less than 10% of overall job time

• Serve as a mentor by providing coaching, career development, and inter-departmental relationship management for the team.
• Responsible for workload distribution and for ensuring adequate staffing resources; collaborate with business productivity team to schedule associates and distribute daily workload and forecast future staffing resources.
• Monitor and audit daily performance to ensure the best possible customer service.
• Ensure contractual agreements and goals are being met consistently.
• Develop and maintain effective collaborative relationships with internal and external partners.
• Identify, develop and implement enhancements to process improvements.
• Plan and facilitate team meetings to share important customer or product knowledge updates resulting in improved communication and proactive resolution to customer inquiries.
• May perform other duties as assigned.

MINIMUM QUALIFICATIONS

• Bachelor's degree in related field or combination of relevant education and work experience.
• Five (5) years of management experience in a high-volume customer-focused environment.
• Demonstrated success in meeting or exceeding customer satisfaction measurements.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

General

Job Title: Assistant Claims Manager

Division: Group Claims

Reports To: Claims Product Specialist and/or Claims Focus Group Leader, as per Beazley's organisation chart

Key Relationships: Claims staff, underwriters, insureds, brokers and service providers

Job Summary:

An independent Claims Handler role focused on low to mid value claims with no significant coverage issues to help achieve the Beazley vision of being the highest performing specialist insurer. To contribute to the overall performance, development, and management of the Beazley claims function. To proactively manage claims, primarily at the individual level while gaining experience at the portfolio level through observing and working with peers. A key requirement of the role is to assist to achieve high levels of satisfaction for the client and broker through high quality claims management, resolution, and excellent client service. To work with underwriters and support brokers and clients. To support claims management to facilitate and foster a collaborative approach across the overall claims function to learn, share ideas and diverse perspectives, and work in a manner that best meets the challenges of our clients.

FLSA: Exempt

Individual Claims Leadership

• Manage individual claims on a proactive basis from notification to closure, investing the necessary level of involvement required for each claim depending on the nature, category, maturity, type, and quantum of the claim.
• Focus primarily on the management of claims with an expected or actual value at or below $250,000 without Coverage Litigation or other significant flags.
• Adhere at all times to Beazley's Claims Reserving Philosophy and Standards.
• Act at the direction of line management to develop, iterate, document, and execute claims strategies considering uncertainties, key decisions, potential outcomes, and estimated associated costs.
• Engage and liaise with line management as appropriate on specific claims where additional experience or knowledge may be beneficial or is required.
• Understand and implement Beazley's Conduct Risk Policy.

Claims Portfolio Management

Work alongside and support Claims Managers in the management of the claims portfolio to optimise performance including the:

• Review of individual claims within the portfolio on a regular basis and ensuring reserves and records are maintained in a timely manner as required by Beazley's claims controls and standards.
• Communication of any material claims to Reinsurance and Finance as set out by the applicable claim's authority, claims protocols, and procedures.
• Working with Reinsurance to effect recoveries.

Strategy and Business Planning

• Understand the overall strategic objectives and business plans of the Beazley claims function to the degree required to engage and liaise effectively with line management.

Working with Underwriters

• Develop an understanding of marketing and underwriting strategies for the respective business area.
• Provide input to underwriters on review of potential or existing insured's claims experience.
• Identify claims trends and developments and communicate their potential impact on the book.

Third Party Management

• Follow Beazley's procedures for the selection and retention of 3rd-party professionals and manage these relationships to the benefit of Beazley.
• Conduct file reviews or audits, where required, and assist in the resolution of any issues identified.

Broker and Insured Relations

• Work proactively to develop strong relations with key brokers and insureds.
• Promote the Beazley brand of excellence in client service professionalism.

Operational

• Ensure the management of claims conforms to the agreed standardised processes and use of share service functions as appropriate.
• Contribute to the commitment to, and active development of a continuous improvement culture within the overall claims function.

Supporting Senior Claims Handlers

• Support senior Claims staff with any relevant tasks, projects, or initiatives to further develop skills and understanding of the broader organisation.
• Assist claims management and peers to develop, mentor, and empower junior staff.
• Serve as a positive role model for junior staff.

Conflicts of Interest

• Adhere to Beazley's Conflicts of Interest policy, alert the appropriate person to any potential conflicts of interest, and take steps to resolve them promptly.
• Immediately advise your Head of or Group Head of Claims if any Beazley employee seeks to exert undue influence on you or any other team member to act improperly in the management, reserving, or settlement of any claim.

General

At Beazley we are committed to doing the right thing because it is the right thing to do. It is important that within all your interactions both internally and externally you adhere to this principle through adoption of Beazley's core values and behaviours - PIED and Being Beazley.

• Adopt the Beazley culture of Professionalism, Integrity, Effectiveness, and Dynamic that contributes to an internal environment of teamwork and promote a positive brand image and experience to our external customers.
• Comply with Beazley procedures, policies, and regulations, including the code of conduct which incorporates the PRA and FCA Conduct Rules.
• Undertake training on Beazley policies and procedures as delivered by your line manager, People & Culture, or the assurance teams (compliance, risk, internal audit) either directly, via e-learning, or the learning management system.
• Display business ethics that uphold the interests of all our customers.
• Ensure all interactions with customers are focused on delivering a fair outcome.
• Comply with any specific responsibilities necessary for your role as outlined by your line manager, People & Culture, or the assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's claims control standards, other Beazley standards, and customer relationship management.
• Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership in Beazley committees or working groups.

Education and Qualifications:

• Graduate Calibre

Skills and Abilities

• Analytical skills: Problem solving (broad-based, analytical, conceptual, creativity), Analysis of financial statements, Financial assessments of claims, Data analysis, Decision-making
• Work management skills: Time and workload management, Self-starter, Planning, Achievement orientation, Productivity focus

Knowledge and Experience

• Past claims experience establishing liability and/or settlement resolutions.
• Functional knowledge & understanding: Claims management process, US/RoW Insurance market (general & focus group), US/RoW legal and regulatory environment, Alternative resolution approaches

Aptitude and Disposition

• Outcome focussed, self-motivated, flexible and enthusiastic
• Professional approach to successfully interact with senior management/ colleagues/ external suppliers
• Diplomatic

Competencies

• Problem-solving
• Decisiveness
• Customer-focused
• Influencing others
• Attention to detail
• Team work
• Self-starter
• Analytical thinking
• Managing resources effectively
• Technical competency and expertise

Who We Are:

Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer.

Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons.

Our Culture

We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world. Employee's diversity, experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers.

• Be bold
• Strive for better
• Do the right thing

Upholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us - our ambitious inclusion & diversity and sustainability targets are testament to this.

We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success.

Explore a variety of networks to assist with professional and/or personal development. Our Employee Networks include:

• Beazley RACE - Including, understanding and celebrating People of Colour
• Beazley SHE - Successful, High potential, Empowered women in insurance
• Beazley Proud - Our global LGBTQ+ community
• Beazley Wellbeing - Supporting employees with their mental wellbeing
• Beazley Families - Supporting families and parents-to-be

We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as:

• Internal Pathways (helping you grow into an underwriting role)
• iLearn (our own learning & development platform)
• LinkedIn Learning
• Mentorship program
• External qualification sponsorship
• Continuing education and tuition reimbursement
• Secondment assignments

The Rewards

• The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization
• Attractive base compensation and discretionary performance related bonus
• Competitively priced medical, dental and vision insurance
• Company paid life, and short- and long-term disability insurance
• 401(k) plan with 5% company match and immediate vesting
• 22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefs
• Up to $00 reimbursement for home office setup
• Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance
• Up to 26 weeks of fully paid parental leave
• Up to 2.5 days paid annually for volunteering at a charity of your choice
• Flexible working policy, trusting our employees to do what works best for them and their teams

Salary for this role will be tailored to the successful individual's location and experience. The expected compensation range for this position is 115,100 - 126,610 per year plus discretionary annual bonus.

Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.