61,565 Claims Support jobs in the United States

At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for a Leader, Claims Support to join #TeamMVP. If you have a passion for Operational Excellence, problem solving, and Team empowerment, this is the opportunity for you.
**What's in it for you:**
+ Growth opportunities to uplevel your career
+ A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
+ Competitive compensation and comprehensive benefits focused on well-being
+ An opportunity to shape the future of health care by joining a team recognized as a **Best Place to Work** for and one of the **Best Companies to Work For in New York**
**Qualifications you'll bring:**
+ Associate's degree preferred, but equivalent experience may be substituted.
+ Requires at least 3 years of health insurance claims experience. 1 year of supervisory experience or 2 years' experience as a team lead/senior. Knowledge of ICD-10, CPT-4, and HCPCS coding preferred.
+ Strong problem-solving and decision-making abilities, with the capability to interact effectively at all levels of management and lead cross-functional teams.
+ Strong presentation, verbal, and written communication skills, with excellent follow-up and attention to detail.
**Your key responsibilities:**
+ Mentor, support, and build a high-performing team within Claims Operations.
+ Supervise claims processing activities related to adjustments, correspondence, and encounter data.
+ Track attendance, evaluate personnel, and address disciplinary actions as needed.
+ Identify opportunities to enhance efficiency and challenge the status quo with innovative solutions.
+ Foster strong relationships with internal and external customers to improve member and provider experiences.
+ Ensure adherence to regulatory requirements and maintain confidentiality in all processes.
+ Proactively address operational issues and prevent escalations.
+ Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer.
**Where you'll be:**
Hybrid- Rochester, NY or Schenectady, NY
#cs
**Pay Transparency**
MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.
We do not request current or historical salary information from candidates.
**MVP's Inclusion Statement**
At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration.
MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications.
To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .
**Job Details**
**Job Family** **Claims/Operations**
**Pay Type** **Salary**
**Hiring Min Rate** **52,423 USD**
**Hiring Max Rate** **70,000 USD**

At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for a Leader, Claims Support to join #TeamMVP. If you have a passion for Operational Excellence, problem solving, and Team empowerment, this is the opportunity for you.
**What's in it for you:**
+ Growth opportunities to uplevel your career
+ A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
+ Competitive compensation and comprehensive benefits focused on well-being
+ An opportunity to shape the future of health care by joining a team recognized as a **Best Place to Work** for and one of the **Best Companies to Work For in New York**
**Qualifications you'll bring:**
+ Associate's degree preferred, but equivalent experience may be substituted.
+ Requires at least 3 years of health insurance claims experience. 1 year of supervisory experience or 2 years' experience as a team lead/senior. Knowledge of ICD-10, CPT-4, and HCPCS coding preferred.
+ Strong problem-solving and decision-making abilities, with the capability to interact effectively at all levels of management and lead cross-functional teams.
+ Strong presentation, verbal, and written communication skills, with excellent follow-up and attention to detail.
**Your key responsibilities:**
+ Mentor, support, and build a high-performing team within Claims Operations.
+ Supervise claims processing activities related to adjustments, correspondence, and encounter data.
+ Track attendance, evaluate personnel, and address disciplinary actions as needed.
+ Identify opportunities to enhance efficiency and challenge the status quo with innovative solutions.
+ Foster strong relationships with internal and external customers to improve member and provider experiences.
+ Ensure adherence to regulatory requirements and maintain confidentiality in all processes.
+ Proactively address operational issues and prevent escalations.
+ Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer.
**Where you'll be:**
Hybrid- Rochester, NY or Schenectady, NY
#cs
**Pay Transparency**
MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.
We do not request current or historical salary information from candidates.
**MVP's Inclusion Statement**
At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration.
MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications.
To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .
**Job Details**
**Job Family** **Claims/Operations**
**Pay Type** **Salary**
**Hiring Min Rate** **52,423 USD**
**Hiring Max Rate** **70,000 USD**

This is a remote position.

JL Exhibit Services is a trusted provider of trade show and event services, offering end-to-end solutions including exhibit design, logistics, and on-site support. Our commitment to quality and customer satisfaction ensures that every event is executed seamlessly and professionally.

Position Summary

JL Exhibit Services is seeking a detail-oriented and customer-focused Claims Support Associate to assist in the processing, documentation, and resolution of client and vendor claims. The ideal candidate will play a key role in supporting the claims process from intake to resolution, ensuring timely communication, accurate record-keeping, and excellent service to all stakeholders.

Key Responsibilities

Assist in the intake and review of incoming claims related to damage, loss, or service issues

Collect and verify required documentation (photos, reports, receipts, etc.) from clients, vendors, and internal teams

Enter and maintain accurate data in the claims tracking system

Communicate with clients regarding claim status, additional information needed, and resolutions

Coordinate with internal departments (operations, logistics, customer service) to investigate claims

Support the Claims Manager in preparing reports and summaries for leadership

Ensure claims are processed in accordance with company policies and timelines

Maintain organized digital records of all claim-related documents and communications

Qualifications

High school diploma or equivalent required; associate or bachelor’s degree preferred

1–2 years of experience in claims support, administrative, customer service, or related field

Strong organizational and data entry skills

Excellent written and verbal communication skills

Proficiency in Microsoft Office Suite (especially Excel, Outlook, and Word)

Ability to handle sensitive information with discretion

Strong attention to detail and ability to work in a deadline-driven environment

Preferred Skills

Experience in the trade show, logistics, or events industry

Familiarity with claims management software or ticketing systems

Problem-solving skills and a proactive approach to handling issues

Basic understanding of insurance terms and claim processes is a plus

Benefits:

Competitive compensation

Opportunities for growth and advancement

Flexible work environment (in-office or remote, depending on role needs)

Supportive and team-oriented culture

[Include any additional company-specific benefits: PTO, health insurance,

Atlantic Casualty Insurance Company (ACIC) is a recognized Excess and Surplus Lines carrier and proud affiliate of the Auto-Owners Insurance Group since 2016. With authority in all 50 states and Washington, D.C., ACIC provides innovative insurance solutions while maintaining a strong financial foundation, reflected in our A.M. Best rating of A+ (Superior).

Our strength comes from our people. For six consecutive years, we've been certified a Great Place to Work and consistently ranked among Fortune's "100 Best Small and Medium Workplaces". At ACIC, we foster a culture where everyone belongs. We're a team-supporting one another through leadership development, mentorship programs, career certifications, and comprehensive benefits.

Our benefits include:

• Health, Dental & Vision plans (HSA & PPO options)
• 401(k) with company match + financial advisor access
• Tuition reimbursement & student loan assistance
• Paid parental leave
• Counseling and mental wellness support
• Flexible work and in-office schedules

Whether you're just starting your career or looking to grow it, Atlantic Casualty is where talent thrives, and teamwork drives success.

Please visit our Careers Page for more information on the benefits and programs you will enjoy by joining the team at Atlantic Casualty Insurance Company.



SUMMARY:

Provide technical support for the Claims Department, which involves completing assigned duties and responsibilities within designated time frames.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Answer incoming calls and assist the caller with claim information.
• Take new loss reports over the phone and via fax/email.
• Transfer calls to assigned adjusters.
• Mail documents regular, certified, and overnight.
• General clerical functions including copying and emailing.
• Provide Customer Service to insureds, claimants, agents, attorneys, and outside vendors.
• Perform other similar or related duties as assigned.

REQUIRED EDUCATION/EXPERIENCE:

• High School Diploma plus demonstrated successful work experience.
• Excellent time management skills.
• Bi-lingual is preferred.
• Excellent experience with office technology including keyboard skills with a high degree of accuracy.
• The ability to communicate effectively and interact competently with internal and external customers.
• The ability to obtain an Adjusters License.

MENTAL REQUIREMENTS:

The ability to define problems, collect data, establish facts, and draw valid conclusions. The ability to think independently, to collect, compile and organize facts and figures in accordance with established procedures. The ability to interpret an extensive variety of instructions in written or diagram form. Reasoning skills and dealing with problems involving a few variables in standard situations.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to handle controls to talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Works indoors at a cubicle with a computer. The noise level is usually moderate.

TRAVEL: Less than 2%

Position Summary

Kaeppel Consulting is seeking a qualified Claims Support Specialist II to join our client’s team in New York. This is a 6-month onsite contingent position providing administrative and claims/zone support services at the New York Branch. The role involves a variety of administrative and customer service responsibilities performed under moderate supervision, with a strong focus on accuracy, confidentiality, and delivering excellent customer service.

Key Responsibilities

• Perform administrative support tasks such as answering phones, filing, imaging, faxing, processing/distributing mail, and assisting with vendor processes.

• Order office supplies and coordinate/schedule meetings.

• Greet and direct visitors to the appropriate personnel.

• Provide inbound and outbound phone support to policyholders, claimants, agents, and other customers—ensuring all inquiries are handled with a strong focus on customer service.

• Support claims operations during weather-related events, including CAT loss reports and other CAT response activities.

• Assist across multiple claim types, including material damage, property, liability, subrogation, workers compensation, medical, and litigation.

• Prepare, process, and maintain confidential claim file documentation on a routine basis.

• Conduct follow-up calls and provide additional claim support as needed.

• Verify policyholder information and assist in setting follow-ups for claim activity completion.

• Enter new loss report details and update claim documentation in systems.

Qualifications

• Previous experience in administrative support, claims processing, or a related clerical role preferred.

• Strong organizational and multitasking skills.

• Excellent communication and customer service abilities.

• Ability to maintain confidentiality with sensitive information.

• Proficiency with office equipment and standard software applications (Microsoft Office Suite).

• Ability to work independently with moderate supervision.

Schedule:
Shift: 8:00 AM – 4:30 PM, Saturday start of week

At MVP Health Care, we are dedicated to creating a healthier future for everyone through innovative thinking and continuous improvement. We are seeking a Claims Support Team Leader to join our dynamic team. If you are passionate about operational excellence, problem-solving, and empowering teams, this role is a perfect fit for you.

What's in it for you:

• Opportunity for career growth and advancement.
• A supportive, people-centric culture that values diverse perspectives and experiences.
• Competitive compensation and comprehensive benefits that prioritize your well-being.
• Join a team recognized as a Best Place to Work and one of the Best Companies to Work For in New York .

Qualifications you'll bring:

• Preferably an Associate's degree, though equivalent experience is acceptable.
• A minimum of 3 years of experience in health insurance claims, including at least 1 year in a supervisory role or 2 years as a team lead/senior. Familiarity with ICD-10, CPT-4, and HCPCS coding is advantageous.
• Excellent problem-solving and decision-making skills, with the ability to effectively engage with all management levels and lead cross-functional teams.
• Strong presentation, verbal, and written communication capabilities, with attention to detail and follow-through.

Your key responsibilities:

• Mentor and support a high-performing team within Claims Operations.
• Oversee claims processing related to adjustments, correspondence, and encounter data.
• Monitor attendance, assess performance, and manage disciplinary actions as required.
• Identify opportunities for efficiency enhancements and innovative solutions.
• Cultivate strong relationships with internal and external customers to enhance member and provider experiences.
• Ensure compliance with regulatory requirements and maintain confidentiality.
• Proactively address operational challenges to prevent escalations.
• Contribute to our commitment to excellence by engaging in various responsibilities that enhance healthcare delivery and improve customer experiences.

Where you'll be:

Hybrid - Rochester, NY or Schenectady, NY

Pay Transparency
MVP Health Care is dedicated to offering competitive compensation and benefits packages. The base pay range provided for this role reflects our genuine compensation estimate at the time of posting. MVP adheres to pay transparency principles. Individual offers will consider various factors including geographic location, relevant experience, education, and demand for the role.

We do not request current or historical salary information from candidates.

MVP's Inclusion Statement
MVP Health Care believes that fostering healthier communities starts with nurturing a healthy workplace. We strive to create an inclusive environment where individuals from diverse backgrounds and experiences can thrive and have a voice. Our shared curiosity and connectedness strengthen us, and our unique perspectives fuel creativity and collaboration.

MVP is an equal opportunity employer, recruiting, employing, training, compensating, and promoting without discrimination based on various protected classifications.

For a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you need accommodations during the application due to a disability, please reach out to our Talent team.

Position Summary:
Kaeppel Consulting is seeking a Claims Support Specialist to perform basic claims and zone support activities under moderate supervision. This role provides essential administrative and customer service support to the claims team and external partners. This is a temporary, onsite role in Erie, PA, lasting for a duration of 6 months ,

Schedule:
Monday-Friday, 8:00 AM - 4:30 PM

Key Responsibilities:

• Perform administrative functions including answering phones, filing, copying/imaging, faxing, and handling incoming/outgoing mail.
• Support third-party vendor relationships and assist with coordination of related processes.
• Order office supplies and coordinate meetings as needed.
• Greet and direct visitors to appropriate personnel.
• Provide inbound and outbound customer service to policyholders, claimants, and agents, ensuring all interactions reflect a high standard of service.
• Assist during weather events (CAT losses) by supporting loss reporting and related activities.
• Support multiple disciplines including material damage, property, liability, subrogation, workers compensation, medical, and litigation.
• Prepare and process claim documents, ensuring accuracy and confidentiality of time-sensitive information.
• Make follow-up calls and provide ongoing support to maintain up-to-date claim files.
• Apply working knowledge of company policies and procedures to verify claims and provide initial services.
• Assist staff with accessing and verifying policyholder information.
• Set follow-ups for timely completion of support tasks.
• Respond to customer inquiries from internal and external stakeholders or route them to appropriate parties.
• Enter and update new loss report information in claims documentation systems.

Qualifications:

• 1+ years of administrative or customer service experience preferred
• Strong communication and organizational skills
• Ability to prioritize and handle multiple tasks in a fast-paced environment
• Familiarity with insurance claims processes is a plus

Claims Administrative Support

Remote

At Frontline Insurance, we are on a mission to Make Things Better, and our Claims Administrative Support plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.

What makes us different? At Frontline Insurance, our core values - Integrity, Patriotism, Family, and Creativity - are at the heart of everything we do. We're committed to making a difference and achieving remarkable things together. If you're looking for a role, as a Business Process Analyst, where you can make a meaningful impact and grow your career, your next adventure starts here!

Our Claims Administrative Support enjoys robust benefits:

• Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
• Financial Security: 401k Retirement Plan with a generous 9% match
• Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.

What you can expect as a Claims Administrative Support:

• Answer claims phone lines, handle status inquiries, and route calls to the appropriate team, escalating issues when necessary.
• Receive First Notice of Loss (FNOL) calls and enter information into the system.
• Monitor Root's AI/Cockpit system and provide input or corrections as needed.
• Send all urgent claims correspondence using XPS Shipper.
• Oversee outgoing mail through the O'Brien printing service.
• Support onboarding for new claims hires, including equipment QA and creation of claims accounts.
• Assist during CAT events, managing increased phone volume and completing special assignments from CAT management.
• Process all incoming mail and packages (UPS, USPS, FedEx, and Priority Mail), and handle the remailing of returned mail as needed.
• Process voids/stop payments, including potential reissues.
• Support the legal team by monitoring all litigated files for closure.
• Process invoices for independent adjusters, 1099 employees, defense counsel, and other vendors.
• Share claims and underwriting files with defense counsel via SharePoint.
• Process refund checks and recoveries; post to the claim file and issue deductible reimbursements.
• Share claim documents with carrier appraisers through SharePoint.
• Assist the accounting department with unclaimed property related to claims.
• Process AS400/Legacy Portal submissions through the Claims Web Form queue.
• Participate in special projects to support the claims department.
• Perform additional duties as assigned by the manager.

What we are looking for as a Claims Administrative Support:

• Exceptional customer service skills.
• A high school diploma or GED required
• 620/720 adjusters license preferred but not required.
• Notary preferred but not required.
• 1-4 years of related experience and/or training are preferred.

Why work for Frontline Insurance?

At Frontline Insurance, we're more than just a workplace - we're a community of innovators, problem solvers, and dedicated professionals committed to our core values: Integrity, Patriotism, Family, and Creativity. We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.

Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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