13,157 Client Advisor jobs in the United States

If you want a fast paced, motivating environment, build you career at Arrowhead BMW. We are looking for an out going people person just like you to join our growing team. This is a six figure earning potential position. We have received many accolades including top volume BMW sales in our district, top overall customer satisfaction scores, and one of the lowest turnover rates in the area. We want the opportunity to train you into a successful sales consultant!

The Client Advisor is responsible for providing an exceptional customer purchasing experience. The Client Advisor will ensure the customer receives all the information they are looking for, as well as presenting vehicles to customers to assist them in their buying decision. They utilize the Customer Relationship Management (CRM) System to ensure timely, professional follow-up and to maintain strong relationships with sold and prospective customers.

The Client Advisor is supervised by the General Sales Manager.

Essential Functions and Duties

• Greet customers in a prompt, friendly and professional manner.
• Provide professional product presentations to all customers.
• Offer and accompany customers on vehicle demonstration ride(s).
• Develop and prospect new business continuously.
• Gather customer contact and interest information from new or prospective customers and accurately enter in the CRM.
• Utilize Salesperson CRM Daily to follow-up with prospective customers and maintain relationships with current customers ensuring their needs are met.
• Schedule customer appointments daily.
• Assist customer during write up process ensuring it is a non-confrontational experience.
• Build and maintain knowledge of product information, current sales pricing and manufacturer promotions.
• Attend and actively participate in daily sales and training meetings.
• Practice skills daily including customer service and interaction, product presentation, product knowledge and phone communication.
• Maintain appearance and cleanliness of vehicle lot and showroom.
• Upon sale, present and deliver vehicle to customer following delivery process ensuring a satisfying customer experience.
• Upon sale, introduce customer to Service department.
• Obtain all appropriate licensing as required by state law (if applicable) following the states written policy.
• Other duties as assigned.
• Constructively communicate with other dealership personnel as required to satisfy customer needs.
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.
• Maintain personal grooming, hygiene, and uniform standards according to departmental policies.
• Arrive at work, take breaks, and depart work at the times designated by management.
• Attend meetings and trainings as scheduled.
• Ensure that work areas and customer waiting areas are kept clean.

• High school graduate or equivalent.
• 18 years or older
• Possess an acceptable driving record and valid driver's license in state of residence
• A criminal history background check will be conducted prior to beginning employment
• Clear pre-employment drug screen

Place of Work: Beverly Hills Flagship Store – Beverly Hills, Ca

Casablanca Paris represents a unique vision of luxury, blending Parisian elegance with multicultural influences. Dedicated to exceptional craftsmanship, modern sophistication, and a free-spirited ethos, Casablanca Paris offers more than just fashion; it offers an immersive luxury experience. For the opening of our Flagship store, we are looking for Client Advisors.

Role Overview:

As a Client Advisor at Casablanca, you will serve as a true ambassador of the brand, delivering an exceptional and immersive luxury experience that reflects our distinctive aesthetic, values, and love for craftsmanship. You will embody the spirit of Casablanca in every client interaction, building lasting relationships while upholding excellence on the shop floor. This role requires a strong sense of service, attention to detail, and a passion for storytelling through fashion. In addition to providing best-in-class client engagement, you will ensure seamless operations through meticulous stock management and thoughtful use of CRM tools to nurture our client community.

The Role:

• Delivering a distinctive and unforgettable shopping experience for every client, marked by warmth, attentiveness, and personalised service.
• Demonstrating commercial acumen and an entrepreneurial spirit, consistently exceeding individual and store sales targets.
• Providing expert luxury styling advice tailored to each client, ensuring a memorable and unique journey with every visit.
• Fostering a collaborative, positive team dynamic that supports individual success and collective excellence.
• Ensuring flawless daily operations, including inventory organization, timely product replenishment, and maintenance of premium visual merchandising standards.
• Building and nurturing long-term relationships through strategic clienteling, personalized appointments, and elevated aftercare service.
• Actively expanding the client base by identifying and cultivating new luxury customers in line with business goals.
• Driving customer loyalty by maintaining consistent communication, anticipating client needs, and delivering thoughtful follow-up to foster repeat engagement and increased sales.

The Candidate

• Proven experience in luxury retail, with a strong track record of achieving or surpassing sales goals.
• A passion for fashion and a refined understanding of luxury clients, industry trends, and seasonal collections.
• Exceptional interpersonal and communication skills, with the ability to engage and inspire a discerning clientele.
• Demonstrated experience in clienteling and relationship-building, with a thoughtful, client-first mindset.
• Bilingual or multilingual fluency; proficiency in French and English strongly preferred.
• A high level of organization, attention to detail, and time management.
• A collaborative, team-focused approach paired with personal initiative and self-motivation.
• A polished and professional demeanor with a confident, elegant presence that reflects the brand.
• Passion for art, culture, and design, with awareness of key players and movements within the luxury space.
• Resilience and adaptability in a fast-paced, dynamic retail environment.

• Greet, assist, and provide best-in-class customer service to all Kith clients & customers.
• Foster and maintain relationships with clients through professional, friendly, and efficient after-sale communication.
• Display expertise and familiarity of product knowledge, brand history, company policies, and store/company strategies.
• Continuously partner with the Management team regarding individual goals as well as overall business.
• Partner with the Management team to efficiently execute action plans and brand initiatives.
• Assist in ensuring completion and accuracy of any/all operational task(s), as business needs.
• Partner with Management and Visual teams to maintain a visually appealing sales floor and ensure the brand's visual standards are always met.
• Properly communicate sell-through, to ensure product availability.
• Always ensure adherence to all company policy and procedures, including but not limited to availability & scheduling needs of the business.
• Assist store management team with housekeeping responsibilities including but not limited to, dusting, sweeping, collection of trash, and other tasks traditionally associated with standard retail operations.

• Aid during any Visual initiatives, as needed.
• Efficiently aid in the execution of any cycle counts, physical inventories or other inventory management task(s) as required by the business.

• Open & flexible availability, including but not limited to evenings, overnights, and weekends as well as Holidays.
• Availability to consistently work weekends, special projects, drops/releases or as the business' needs require.

• 3+ year(s) in a retail sales position.
• 3+ year(s) in customer service roles, preferred but not required.
• 1+ year(s) in apparel, footwear, or luxury goods, preferred but not required.

• Efficient time management skills
• Ability to multi-task and manage multiple projects at once
• Standing and walking for prolonged periods of time.
• Ability to lift and move 25lbs.
• Ability to perform standard tasks that are related to retail operations including but not limited to, bending, twisting, and climbing ladders/step stools.
• Ability to stand and walk for prolonged periods of time.

• Strong communicator
• Team-player
• Self-starter
• Adaptive and resourceful

• Personable and welcoming
• Energetic
• Consistent positive energy

Job Description

Hello Auto Group has an immediate opening for a Sales Associate at our rapidly growing Mazda store in Temecula, California. 

We're looking for an individual who feels passionate about customer service. Who wants to build long-term relationships with clients. And who believes the automotive sales experience can and should be fun, transparent, and straight forward.

We welcome applicants with prior automotive sales experience, but we would also love to talk to you if you're currently involved in sales or customer service in other fields. We pay a guaranteed hourly base salary plus bonuses.

Join a great team and build a career with us!

A little bit about us.

• We are a locally owned and operated dealership group.
• Our pricing is clear, transparent, and straightforward.
• If you’ve sold cars before and hate practices such as selling over MSRP, hitting customers with unexpected addendums etc…so do we!
• Our client advisors are professionally trained to help customers find the right vehicle, consult with them on leasing and financing, and present solutions to protect their purchase.
• We close Sundays for better work life balance for our team.
• We donate $25 from each car sale and $ for each car serviced and give it back those in need in the local communities. We also offer our staff two paid days off to volunteer to some of the great causes we support.

Compensation Elements

• Guaranteed base hourly pay above industry standard.
• Additional commission based on vehicle sales, customer experience ratings and finance sales.
• We pay 75% of your base medical coverage (value of over 3000 / year)
• All of the following, paid at your effective rate – including bonuses and commission earned in the prior 90 days:
  • 2 weeks paid vacation
  • 5 paid holidays each year.
  • 6 paid sick days each year(twice the California required sick time!)
  • 3 paid bereavement days each year.
  • 2 paid volunteer days each year.
• Free basic life insurance.
• We contribute to your 401K retirement savings plan – for every 6% you save, we add another 3% - (at $120K nnual earnings, we contribute 3,600 to your 401K)
• Extremely competitive employee purchase program – big savings on cars, parts and service.
• We believe that happy employees make happy customers. So we provide great benefits, and we are closed on Sundays so our employees can enjoy weekend time with their families.

What We're Looking For:

• Phenomenal communication skills with customers and coworkers alike
• Team player
• Outgoing personality who loves to interact and create relationships.
• Lifelong learner mindset - driven to learn about new products, features, tools and processes.
• Good presenter, able to share knowledge and information in an engaging manner.
• Sales acumen
• Available to work flexible hours and Saturdays.
• Clean driving record and valid driver's license

What You'll Be Doing:

• Build relationships with customers from the moment they inquire with us
• Provide information on the vehicle, pricing, and options - both online, on the phone, and in person
• Set showroom and test drive appointments!
• Exhibit consultative selling skills. Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Continuously develop product and sales acumen to become the vehicle authority. Know the ins and outs of products, packages, and the latest technologies.
• Perform high-quality, professional demonstrations of vehicles and financial products
• Learn to overcome objections and thrive within sales situations
• Follow-up with buyers to ensure successful referral business and build customers for life

Hello Auto Group in the News:

• Click here to read about how we leverage the power of technology to elevate our showroom experience.
• Hello Auto Group's unique business model was featured in this Signal article in 2020.
• Our San Diego General Manager, Idaliz Maldonado, was interviewed by CBS News in 2022. She was also one of Automotive News "40 under 40"!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Title: Client Advisor

Reports to: Store Director

Division: Retail, Multi-brand

OVERVIEW

The Client Advisor is responsible for providing an outstanding client experience and meeting or exceeding sales objectives. Creating an outstanding client experience is a critical aspect of this job. It is accomplished by creating a positive, inviting and elevated environment for the discerning client. This includes enthusiastic, presentable and knowledgeable Client Advisors that understand the customer base, attractive and inviting displays, as well as clean and well-lit stores with the best selection of watches and jewelry for the local market. An outstanding client experience also includes fully satisfying the client as it relates to servicing a new or existing watch.

It is crucial that Client Advisor focuses on developing a long-term relationship with the client that is based upon trust so the client is more likely to think of purchasing from the store in the future. This includes strategically following-up, embracing and utilizing the CRM system and tools and handling escalated issues with outstanding diplomatic skills.

ESSENTIAL JOB RESPONSIBILITIES
Ensure an outstanding client experience

• Work to create a positive, inviting and elevated environment for the discerning client.
• Be enthusiastic and demonstrate a passion for watches and jewelry.
• Create a relationship with the client:
• Greet the client when they enter the store.
• Listen to the needs of the client and ask discovery questions.
• Demonstrate outstanding product knowledge to educate the client and address their needs.
• Understand available inventory within store and if needed, at other Tourneau Bucherer locations.
• Create excitement with the client about the product.
• Ultimately gain the client's trust.
• Explain the value of being a Tourneau Bucherer client and leverage available tools, such as CRM, the Watch Protection Plan, Trade-ins and Bucherer 1888 Financing to support making the sale.
• Partner with other Client Advisors as appropriate to make a sale.
• Obtain client information utilizing the CRM system to build an on-going relationship.
• In the event that the client contact results in a sale, efficiently close and process the sale:
• Process payment accurately and in alignment with policy and partnering with the Operations Department to process the payment, as applicable.
• Complete warranty information.
• Work with Service Department on sizing, cleaning and setting the watch.
• If required, gift-wrap and prepare for shipment.
• Follow-up with client on purchase.
• Handle client issues with outstanding diplomatic skill, creating a positive experience for the client.
• Attend training sessions to increase product knowledge.
• Partner with the Service Department, as applicable to ensure a positive client experience this includes:
• Escorting customers to the Service Department.
• Taking in repair orders if needed.
• Assisting with customers picking up repairs.

• At a minimum, must meet sales objectives for any given month, quarter and year.
• Clearly understand daily sales objective and how it relates to weekly and monthly targets.
• Maximize percentage to retail.
• Clienteling - focus on developing long-term relationships with the client so that they are more likely to think about visiting and buying from the store in the future. As appropriate, follow-up with clients utilizing the CRM system. This may include but is not limited to birthday cards, holiday cards, informing clients of new merchandise and inviting customers to special events/ campaigns.
• Readily accept and incorporate constructive advice given by managers on how to improve sales performance.
• Challenge yourself to become comfortable selling all brands of watches and jewelry, and maintain a balance of sales across the full product assortment.

• Strictly adhere to all store security procedures.
• Set up cases and windows.
• Respect other Client Advisors fostering an environment of support and collaboration.
• Adhere to the company dress code policy.
• Work with team members to ensure the store is at all times clean and attractive.
• Attendance is a crucial part of performance. Be on time.
• Help set-up or close store depending upon shift.

• A passion for building clientele and selling.
• Demonstrate an exemplary level of integrity and professionalism at all times.
• Must be able to work a flexible schedule throughout the week.
• Must have a polished and professional appearance with a positive attitude.
• Meet and exceed company assigned goals, metrics and objectives.

• 3+ years of relevant experience, preferably sales in the luxury market.
• Prior watch and fine jewelry experience is helpful, but not required.
• Excellent communication, interpersonal and customer relation skills.
• Sales driven and results orientated.
• Team player.
• Willing to be hands-on and work with the team to fulfill operational and organizational needs.
• Adaptable with an attitude of continuous learning.
• A Bachelor's degree or equivalent in business or related discipline is preferred.
• Bi-lingual language proficiency is a plus to cater to our international customer base.

• Reviews client exposures, loss experience and current coverages and recommends appropriate products and services.
• Presents clients with accurate market data from appropriate resources to advice and counsel on complex risks.
• Provides proactive day-to-day client service by anticipating and evaluating client needs and responding to client questions and issues in person, over the phone or via email.
• Gathers information from client related to risk management needs, financial loss tolerance and evaluate and propose a variety of solutions to manage client's risk.
• Creates and presents renewal proposals to existing clients and conducts annual interactive Client Advisory reviews.
• Accountable for client retention through delivery of exceptional client service and new business development through referrals and expanded client programs.
• Negotiates with multiple insurance carriers to provide comprehensive coverage options for clients and prospects, while conforming to all laws, regulations and requirements governing the insurance industry

• 2 + years' personal lines insurance experience with High Net Worth clientele
• Property & Casualty (P&C) License
• Client service orientation with balance on managing expectations
• Ability to travel for client and company meetings as needed

• Bachelor's degree
• Professional designations a plus, e.g., CPCU, CIC, CPRIA, etc.
• Previous experience relationships with luxury carriers, such as AIG, Chubb, PURE

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid and flexible work
• Charitable contribution match programs
• Stock purchase opportunities
• Inclusive Culture
• Competitive compensation