What Client Relations Manager Jobs are in Dallas?
Showing 2159 Client Relations Manager jobs in Dallas
Collections/Client Relations Coordinator
75219 Dallas
Fox Rothschild LLP
Posted 3 days ago
Job Viewed
Job Description
**Description**
The Collections/Client Relations Coordinator is responsible for managing and executing the collection of outstanding accounts receivable. This role ensures timely payments from clients, maintains accurate records, and works closely with internal departments to resolve billing issues.
**ESSENTIAL FUNCTIONS:**
+ Monitor and manage the accounts receivable portfolio to ensure timely collection of payments.
+ Contact customers via phone, email, and written correspondence regarding overdue accounts.
+ Investigate and resolve discrepancies related to billing and payments.
+ Maintain accurate and up-to-date customer records and collection notes.
+ Collaborate with the billing team to ensure invoices are issued correctly and on time.
+ Partner closely with the Cash Application team to ensure accurate posting of payments and resolution of unapplied or misapplied funds.
+ Prepare and distribute aging reports and collection status updates to management.
+ Escalate unresolved or high-risk accounts to Finance leadership with clear documentation and recommendations.
+ Respond to customer inquiries and provide excellent service while maintaining firm collection practices.
+ Engage with internal and external stakeholders, including Partners and client teams, to ensure adherence to payment terms and company policies, and address any requests for exceptions with appropriate scrutiny and escalation when necessary.
**ADDITIONAL FUNCTIONS:**
+ Perform other collections responsibilities and special projects, as required.
**QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES):**
**Education:**
+ Associate's Degree or equivalent work experience required. Bachelor's degree in Finance, Accounting, Business Administration, or related field preferred.
**Experience:**
+ Minimum five (5) years of collections experience in a law firm (preferred) or other professional services organization.
**Knowledge, Skills, & Abilities:**
+ 3E and ARCS 3G experience a plus.
+ Strong mathematical skills, attention to detail; high level of accuracy a must.
+ Strong organizational skills and ability to prioritize and multi-task with a high volume of work in a fast-paced environment.
+ Advanced proficiency in Microsoft Excel, including pivot tables, VLOOKUP, and data analysis tools.
+ Professional communication skills, ability to speak clearly, confidently, and respectfully with clients, attorneys, and business professionals.
+ Exceptional communications/customer service skills. Professional and courteous communication with clients, attorneys, paralegals and staff are a must.
+ Ability to work well independently as well as in a team environment.
+ Strong customer services skills. Maintain professionalism and responsiveness in all interactions.
+ Integrity & Confidentiality to handle sensitive financial information with confidentiality and professionalism.
**WORK ENVIRONMENT & PHYSICAL DEMANDS:**
This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
**PHYSICAL REQUIREMENTS**
Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time. Walking and standing is often necessary in carrying out job duties.
**COMPENSATION & BENEFITS**
The salary range for this position reflects a variety of factors that are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for a position. A reasonable estimate of the current range for this position is TBD.
+ City of Las Vegas: $27.88 - $32.69 per hour
+ City of Denver: $28.85 - $33.65 per hour
+ City of San Francisco: $33.65 - $38.46 per hour
+ City of Los Angeles & City of Seattle: $31.25 - $36.10 per hour
For information on Fox Rothschild's compensation and benefits visit: Compensation & Benefits (foxrothschild.com) ( Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future._
_The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all the essential functions of the position with or without reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position._
_The Firm provides equal employment opportunity to all employees and applicants for employment without regard to a person's race, color, religion, sex, gender, pregnancy, childbirth, breastfeeding or related medical conditions, gender identity or expression, sexual orientation, age, ancestry, national origin, marital status, military or veteran's status, medical condition, disability, individual genetic information, protected leave or any other factor protected under federal or state applicable laws._
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
The Collections/Client Relations Coordinator is responsible for managing and executing the collection of outstanding accounts receivable. This role ensures timely payments from clients, maintains accurate records, and works closely with internal departments to resolve billing issues.
**ESSENTIAL FUNCTIONS:**
+ Monitor and manage the accounts receivable portfolio to ensure timely collection of payments.
+ Contact customers via phone, email, and written correspondence regarding overdue accounts.
+ Investigate and resolve discrepancies related to billing and payments.
+ Maintain accurate and up-to-date customer records and collection notes.
+ Collaborate with the billing team to ensure invoices are issued correctly and on time.
+ Partner closely with the Cash Application team to ensure accurate posting of payments and resolution of unapplied or misapplied funds.
+ Prepare and distribute aging reports and collection status updates to management.
+ Escalate unresolved or high-risk accounts to Finance leadership with clear documentation and recommendations.
+ Respond to customer inquiries and provide excellent service while maintaining firm collection practices.
+ Engage with internal and external stakeholders, including Partners and client teams, to ensure adherence to payment terms and company policies, and address any requests for exceptions with appropriate scrutiny and escalation when necessary.
**ADDITIONAL FUNCTIONS:**
+ Perform other collections responsibilities and special projects, as required.
**QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES):**
**Education:**
+ Associate's Degree or equivalent work experience required. Bachelor's degree in Finance, Accounting, Business Administration, or related field preferred.
**Experience:**
+ Minimum five (5) years of collections experience in a law firm (preferred) or other professional services organization.
**Knowledge, Skills, & Abilities:**
+ 3E and ARCS 3G experience a plus.
+ Strong mathematical skills, attention to detail; high level of accuracy a must.
+ Strong organizational skills and ability to prioritize and multi-task with a high volume of work in a fast-paced environment.
+ Advanced proficiency in Microsoft Excel, including pivot tables, VLOOKUP, and data analysis tools.
+ Professional communication skills, ability to speak clearly, confidently, and respectfully with clients, attorneys, and business professionals.
+ Exceptional communications/customer service skills. Professional and courteous communication with clients, attorneys, paralegals and staff are a must.
+ Ability to work well independently as well as in a team environment.
+ Strong customer services skills. Maintain professionalism and responsiveness in all interactions.
+ Integrity & Confidentiality to handle sensitive financial information with confidentiality and professionalism.
**WORK ENVIRONMENT & PHYSICAL DEMANDS:**
This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
**PHYSICAL REQUIREMENTS**
Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time. Walking and standing is often necessary in carrying out job duties.
**COMPENSATION & BENEFITS**
The salary range for this position reflects a variety of factors that are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for a position. A reasonable estimate of the current range for this position is TBD.
+ City of Las Vegas: $27.88 - $32.69 per hour
+ City of Denver: $28.85 - $33.65 per hour
+ City of San Francisco: $33.65 - $38.46 per hour
+ City of Los Angeles & City of Seattle: $31.25 - $36.10 per hour
For information on Fox Rothschild's compensation and benefits visit: Compensation & Benefits (foxrothschild.com) ( Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future._
_The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all the essential functions of the position with or without reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position._
_The Firm provides equal employment opportunity to all employees and applicants for employment without regard to a person's race, color, religion, sex, gender, pregnancy, childbirth, breastfeeding or related medical conditions, gender identity or expression, sexual orientation, age, ancestry, national origin, marital status, military or veteran's status, medical condition, disability, individual genetic information, protected leave or any other factor protected under federal or state applicable laws._
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
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0
Client Relations Coordinator (Fully Remote | Flexible Schedule)
Dallas
Travelwmissy
Posted 3 days ago
Job Viewed
Job Description
We're seeking detail-oriented, dependable individuals to support clients by coordinating logistics, managing schedules, and ensuring every experience runs seamlessly from start to finish. This fully remote role offers the flexibility to work from home while building valuable, transferable skills.
No prior experience is required — we provide structured training and ongoing support to set you up for success.
What You'll DoConnect with clients to understand their needs, preferences, and expectations
Coordinate schedules, confirmations, and key details with accuracy
Provide timely updates and clear communication throughout the process
Keep plans organized and running smoothly from beginning to end
Offer support and problem-solving to ensure a seamless client experience
Strong communication and organizational skills
High attention to detail and ability to manage multiple tasks
Self-motivated and comfortable working independently
Basic tech proficiency (email, apps, online platforms)
Positive attitude with a willingness to learn and grow
Customer service or coordination experience is a plus, but not required
100% remote — work from anywhere
Flexible schedule that fits your lifestyle
Comprehensive training and onboarding
Supportive, team-oriented environment
Growth opportunities based on performance
Stay-at-home parents
Military spouses
Individuals seeking flexible, remote work
Anyone looking to develop new skills in a supportive environment
Applicants must be authorized to work in:
United States, United Kingdom, Mexico, Spain, Australia, or LATAM regions
If you're organized, reliable, and enjoy helping others behind the scenes, we'd love to connect with you.
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1
Job Description
Why Join Us
Be part of an organization that's driving change and consistently recognized as a top employer. At Deluxe, we know that great people build great companies-and we invest in you accordingly.
+ We're proud to be recognized as a Great Place to Work and a top workplace for Moms, Dads, LGBTQ+ employees, and Veterans.
+ We offer competitive benefits starting on day one, designed to support your life both in and out of work.
+ 42% of our employees have stayed for 10+ years, citing our people, benefits, work-life balance, inclusive culture, and team support as key reasons why.
Respond to all merchant requests, rate review requests, supply order requests, LP issues and all escalated merchant issues in a timely manner to ensure the highest level of merchant retention and satisfaction. Work the daily merchant log notes in an effort to proactively address potential merchant concerns. Product and Service expert. Follow up on outstanding merchant issues until the desired resolution is achieved.
- Retention, answers Retention calls in queue and retain merchant accounts- Using reports created to analyze reasons for merchant cancellations- Use analysis to determine most effective retention methods- Follow all policy and procedures for merchant retention- Submits closing requests
Basic Qualifications:
+ Bachelor's in related field and 3 years of related experience or HS/GED and 7 years
Preferred Qualifications:
+ Demonstrated abilities with statistical capture and analysis.
+ Ability to prioritize, manage time well, and work closely with the Sales and Operations to quickly address needs and adjust focus as needed.
+ Must be a quick learner, with a positive attitude an ability to work well within a team.
+ Must have the ability to work independently and create/self-manage a recruiting process that is sound, efficient and result-yielding.
+ Excellent communication, collaboration and relationship management skills with the proven ability to work in a matrix environment across functional lines.
Additional Basic Qualifications:
Must be 18 years of age or older
Benefits
In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:
+ Healthcare (Medical, Dental, Vision)
+ Paid Time Off, Volunteer Time Off, and Holidays
+ Employer-Matched Retirement Plan
+ Employee Stock Purchase Plan
+ Short-Term and Long-Term Disability
+ Infertility Treatment, Adoption and Surrogacy Assistance
+ Tuition Reimbursement
These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.
Deluxe Corporation is an Equal Employment Opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
Please view the electronic EEO is the Law Poster ( which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to .
Be part of an organization that's driving change and consistently recognized as a top employer. At Deluxe, we know that great people build great companies-and we invest in you accordingly.
+ We're proud to be recognized as a Great Place to Work and a top workplace for Moms, Dads, LGBTQ+ employees, and Veterans.
+ We offer competitive benefits starting on day one, designed to support your life both in and out of work.
+ 42% of our employees have stayed for 10+ years, citing our people, benefits, work-life balance, inclusive culture, and team support as key reasons why.
Respond to all merchant requests, rate review requests, supply order requests, LP issues and all escalated merchant issues in a timely manner to ensure the highest level of merchant retention and satisfaction. Work the daily merchant log notes in an effort to proactively address potential merchant concerns. Product and Service expert. Follow up on outstanding merchant issues until the desired resolution is achieved.
- Retention, answers Retention calls in queue and retain merchant accounts- Using reports created to analyze reasons for merchant cancellations- Use analysis to determine most effective retention methods- Follow all policy and procedures for merchant retention- Submits closing requests
Basic Qualifications:
+ Bachelor's in related field and 3 years of related experience or HS/GED and 7 years
Preferred Qualifications:
+ Demonstrated abilities with statistical capture and analysis.
+ Ability to prioritize, manage time well, and work closely with the Sales and Operations to quickly address needs and adjust focus as needed.
+ Must be a quick learner, with a positive attitude an ability to work well within a team.
+ Must have the ability to work independently and create/self-manage a recruiting process that is sound, efficient and result-yielding.
+ Excellent communication, collaboration and relationship management skills with the proven ability to work in a matrix environment across functional lines.
Additional Basic Qualifications:
Must be 18 years of age or older
Benefits
In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:
+ Healthcare (Medical, Dental, Vision)
+ Paid Time Off, Volunteer Time Off, and Holidays
+ Employer-Matched Retirement Plan
+ Employee Stock Purchase Plan
+ Short-Term and Long-Term Disability
+ Infertility Treatment, Adoption and Surrogacy Assistance
+ Tuition Reimbursement
These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.
Deluxe Corporation is an Equal Employment Opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
Please view the electronic EEO is the Law Poster ( which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to .
Is this job a match or a miss?
Apply Now
2
Job Description
**DESCRIPTION**
The Associate Client Manager supports the Business Manager in executing the mutual business goals of Acosta Group and assigned clients. This role is responsible for managing day-to-day execution, reporting, and client communication for established and growing clients, while ensuring high-quality delivery of programs, promotions, and field execution.
This position operates without direct reports and partners cross-functionally with internal teams, field resources, and clients to ensure seamless execution and strong client satisfaction.
**RESPONSIBILITIES**
**Client Support & Execution Management**
+ Support Business Manager and client teams through execution tracking, reporting, and tactical communication.
+ Manage day-to-day responsibilities for assigned known clients, ensuring alignment to client goals and expectations.
+ Act as a liaison between clients, marketing, field teams, and internal stakeholders.
+ Track key metrics, promotion performance, and execution progress.
+ Assist in promotion planning, execution tracking, and post-promotion analysis.
**Reporting & Analytics**
+ Prepare and deliver weekly and monthly client reports summarizing activity, performance, insights, and recommended actions.
+ Conduct post-promotion analysis, category reviews, and performance recaps.
+ Review execution data including photos, scoring, and field submissions to ensure quality and compliance.
+ Translate data (IRI/Nielsen and internal reporting) into actionable insights for clients and internal stakeholders.
**Project & Program Coordination**
+ Support new program launches by developing instructions, surveys, store lists, and supporting documentation.
+ Create and manage Service Orders (SOs), ensuring accuracy, completeness, and timely updates.
+ Maintain service schedules, execution timelines, and reporting cadence across assigned programs.
+ Track project deliverables and ensure execution aligns with client expectations and timelines.
**Quality Control & Execution Oversight**
+ Review field execution submissions (photos, reports, scoring) to ensure compliance and quality standards are met.
+ Identify issues, escalate as needed, and track through resolution.
+ Ensure consistent execution across markets and programs.
**Client & Stakeholder Communication**
+ Maintain regular communication with clients, field teams, and internal partners through email, calls, and collaboration tools.
+ Respond to client and retailer inquiries or escalations in a timely and professional manner.
+ Provide clear updates on performance, risks, and opportunities.
**Logistics & Operational Support**
+ Coordinate fulfillment and shipping needs related to promotions, displays, inventory, and materials.
+ Support inventory tracking and ensure materials are properly allocated and delivered.
+ Partner with internal logistics and warehouse teams to maintain execution readiness.
**Special Projects & Promotions**
+ Assist in coordination of special projects, promotions, and client events, including communication, logistics, and reporting.
+ Support program rollouts, updates, and execution requirements for retail initiatives.
+ Other assigned duties.
**QUALIFICATIONS**
+ High School diploma/ GED.
+ Bachelor's Degree required.
+ 1+ year of experience in Sales, Marketing, or Sales Support.
+ Understanding of sales processes, promotions, and client management fundamentals.
+ Experience with reporting tools, data analysis, and syndicated data (IRI/Nielsen preferred).
+ Strong organizational and project coordination skills.
+ Ability to manage multiple priorities and meet deadlines.
**Core Competencies**
* Strong communication and interpersonal skills.
* Analytical thinking and problem-solving.
* Time management and prioritization.
* Attention to detail and execution excellence.
* Client-focused mindset with a proactive approach.
* Strong interpersonal and highly developed writing skills; acute attention to detail.
**Physical Requirements:**
* Sit for extended periods (typically 6+ hours per day)
* Use a computer, including keyboard and mouse, for prolonged periods
* Lift and carry light items (e.g., files, office supplies, laptops, typically 20+ pounds)
* Reach, bend, or stoop occasionally to access files or office materials
* Maintain focus and attention for long periods of desk-based work
* Follow clear directions
* Perform repetitive motions (e.g., typing, clicking) consistently throughout the day
**ABOUT US**
Premium Retail Services is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
Since 1985, Premium has been a top provider of sales and merchandising services, reshaping retail through innovation and excellence for hundreds of renowned brands across retail categories.
With 12,000+ employees across the U.S. and Canada, we are a people-first company, and we strive to ensure our team members enjoy their jobs, feel valued, and emulate our core beliefs - that's why we frequently promote from within. We encourage our employees to innovate and expand new horizons, making internal development our cornerstone. Find your place at Premium - whether it's merchandising, sales or brand advocacy, there's a spot for you on our team.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
**\#DiscoverYourPath**
Acosta, and its subsidiaries, is an Equal Opportunity Employer
**Job Category:** Sales Support
**Position Type:** Full time
**Business Unit:** Sales
**Salary Range:** $58,900.00 - $75,000.00
**Company:** Premium Retail Services, LLC
**Req ID:** 29625
**Employer Description:** US\_PREMIUM\_RS\_EMP\_DESC
The Associate Client Manager supports the Business Manager in executing the mutual business goals of Acosta Group and assigned clients. This role is responsible for managing day-to-day execution, reporting, and client communication for established and growing clients, while ensuring high-quality delivery of programs, promotions, and field execution.
This position operates without direct reports and partners cross-functionally with internal teams, field resources, and clients to ensure seamless execution and strong client satisfaction.
**RESPONSIBILITIES**
**Client Support & Execution Management**
+ Support Business Manager and client teams through execution tracking, reporting, and tactical communication.
+ Manage day-to-day responsibilities for assigned known clients, ensuring alignment to client goals and expectations.
+ Act as a liaison between clients, marketing, field teams, and internal stakeholders.
+ Track key metrics, promotion performance, and execution progress.
+ Assist in promotion planning, execution tracking, and post-promotion analysis.
**Reporting & Analytics**
+ Prepare and deliver weekly and monthly client reports summarizing activity, performance, insights, and recommended actions.
+ Conduct post-promotion analysis, category reviews, and performance recaps.
+ Review execution data including photos, scoring, and field submissions to ensure quality and compliance.
+ Translate data (IRI/Nielsen and internal reporting) into actionable insights for clients and internal stakeholders.
**Project & Program Coordination**
+ Support new program launches by developing instructions, surveys, store lists, and supporting documentation.
+ Create and manage Service Orders (SOs), ensuring accuracy, completeness, and timely updates.
+ Maintain service schedules, execution timelines, and reporting cadence across assigned programs.
+ Track project deliverables and ensure execution aligns with client expectations and timelines.
**Quality Control & Execution Oversight**
+ Review field execution submissions (photos, reports, scoring) to ensure compliance and quality standards are met.
+ Identify issues, escalate as needed, and track through resolution.
+ Ensure consistent execution across markets and programs.
**Client & Stakeholder Communication**
+ Maintain regular communication with clients, field teams, and internal partners through email, calls, and collaboration tools.
+ Respond to client and retailer inquiries or escalations in a timely and professional manner.
+ Provide clear updates on performance, risks, and opportunities.
**Logistics & Operational Support**
+ Coordinate fulfillment and shipping needs related to promotions, displays, inventory, and materials.
+ Support inventory tracking and ensure materials are properly allocated and delivered.
+ Partner with internal logistics and warehouse teams to maintain execution readiness.
**Special Projects & Promotions**
+ Assist in coordination of special projects, promotions, and client events, including communication, logistics, and reporting.
+ Support program rollouts, updates, and execution requirements for retail initiatives.
+ Other assigned duties.
**QUALIFICATIONS**
+ High School diploma/ GED.
+ Bachelor's Degree required.
+ 1+ year of experience in Sales, Marketing, or Sales Support.
+ Understanding of sales processes, promotions, and client management fundamentals.
+ Experience with reporting tools, data analysis, and syndicated data (IRI/Nielsen preferred).
+ Strong organizational and project coordination skills.
+ Ability to manage multiple priorities and meet deadlines.
**Core Competencies**
* Strong communication and interpersonal skills.
* Analytical thinking and problem-solving.
* Time management and prioritization.
* Attention to detail and execution excellence.
* Client-focused mindset with a proactive approach.
* Strong interpersonal and highly developed writing skills; acute attention to detail.
**Physical Requirements:**
* Sit for extended periods (typically 6+ hours per day)
* Use a computer, including keyboard and mouse, for prolonged periods
* Lift and carry light items (e.g., files, office supplies, laptops, typically 20+ pounds)
* Reach, bend, or stoop occasionally to access files or office materials
* Maintain focus and attention for long periods of desk-based work
* Follow clear directions
* Perform repetitive motions (e.g., typing, clicking) consistently throughout the day
**ABOUT US**
Premium Retail Services is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
Since 1985, Premium has been a top provider of sales and merchandising services, reshaping retail through innovation and excellence for hundreds of renowned brands across retail categories.
With 12,000+ employees across the U.S. and Canada, we are a people-first company, and we strive to ensure our team members enjoy their jobs, feel valued, and emulate our core beliefs - that's why we frequently promote from within. We encourage our employees to innovate and expand new horizons, making internal development our cornerstone. Find your place at Premium - whether it's merchandising, sales or brand advocacy, there's a spot for you on our team.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
**\#DiscoverYourPath**
Acosta, and its subsidiaries, is an Equal Opportunity Employer
**Job Category:** Sales Support
**Position Type:** Full time
**Business Unit:** Sales
**Salary Range:** $58,900.00 - $75,000.00
**Company:** Premium Retail Services, LLC
**Req ID:** 29625
**Employer Description:** US\_PREMIUM\_RS\_EMP\_DESC
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Apply Now
3
Job Description
**Company Description**
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company.
We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
**Job Description**
Olsson provides multidisciplinary, preliminary, and construction design services for mixed-use, commercial, and residential land development projects, along with industrial, sports, schools, and other site development types.
The Client Manager role serves as the main point of contact for a specific client, a division of a larger client, or a targeted client at the team level, establishing solid relationships, building and maintaining a strong rapport, and ensuring overall client satisfaction. The Client Manager oversees client service management for the team, ensuring services that provide purposeful, high-quality solutions to successfully solve engineering and design needs.
**Primary Responsibilities:**
+ Manages a key client account within the team or across multiple teams by serving as the main point of contact and working closely with project managers to lead project execution plans.
+ Develops a deep understanding of the client's business, as well as the industry, to present growth strategies, identify new opportunities, and cross-sell services to the client.
+ Creates communication plans unique to the client to ensure communication needs are satisfied by providing regular updates and reports to the client on the status of their projects.
+ May focus on a specific client targeted for growth opportunities for the team by executing a growth plan for the client and cross-selling services.
+ Leads efforts, in conjunction with the team leader and/or group leader(s), to secure repeat client work by focusing on exceptional client service.
+ Manages client expectations and negotiates outcomes.
+ Coordinates with internal leaders to address client concerns or conflicts and takes client feedback into consideration when making decisions.
_Olsson currently has growth opportunities for our Site Design group. This role offers flexible work options, including remote and hybrid opportunities, to accommodate diverse working preferences and promote work-life balance. Candidates can work hybrid schedules, work remotely, or work out of any Olsson office location in these regions/areas._
_Applicants should have the ability to travel for in-office activities, client and site visits as needed._
**Qualifications**
**You are passionate about:**
+ Working collaboratively with others.
+ Having ownership in the work you do.
+ Using your talents to positively affect communities.
**You bring to the team:**
+ Strong communication skills.
+ Ability to contribute and work well on a team.
+ Bachelor's degree in engineering or a related area is preferred.
+ A minimum of eight years of client experience with increasing responsibility.
\#LI-DNP
**Additional Information**
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
+ Receive a competitive 401(k) match
+ Be empowered to build your career with tailored development paths
+ Have the possibility for flexible work arrangements
+ Engage in work that has a positive impact on communities
+ Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice here ( .
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company.
We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
**Job Description**
Olsson provides multidisciplinary, preliminary, and construction design services for mixed-use, commercial, and residential land development projects, along with industrial, sports, schools, and other site development types.
The Client Manager role serves as the main point of contact for a specific client, a division of a larger client, or a targeted client at the team level, establishing solid relationships, building and maintaining a strong rapport, and ensuring overall client satisfaction. The Client Manager oversees client service management for the team, ensuring services that provide purposeful, high-quality solutions to successfully solve engineering and design needs.
**Primary Responsibilities:**
+ Manages a key client account within the team or across multiple teams by serving as the main point of contact and working closely with project managers to lead project execution plans.
+ Develops a deep understanding of the client's business, as well as the industry, to present growth strategies, identify new opportunities, and cross-sell services to the client.
+ Creates communication plans unique to the client to ensure communication needs are satisfied by providing regular updates and reports to the client on the status of their projects.
+ May focus on a specific client targeted for growth opportunities for the team by executing a growth plan for the client and cross-selling services.
+ Leads efforts, in conjunction with the team leader and/or group leader(s), to secure repeat client work by focusing on exceptional client service.
+ Manages client expectations and negotiates outcomes.
+ Coordinates with internal leaders to address client concerns or conflicts and takes client feedback into consideration when making decisions.
_Olsson currently has growth opportunities for our Site Design group. This role offers flexible work options, including remote and hybrid opportunities, to accommodate diverse working preferences and promote work-life balance. Candidates can work hybrid schedules, work remotely, or work out of any Olsson office location in these regions/areas._
_Applicants should have the ability to travel for in-office activities, client and site visits as needed._
**Qualifications**
**You are passionate about:**
+ Working collaboratively with others.
+ Having ownership in the work you do.
+ Using your talents to positively affect communities.
**You bring to the team:**
+ Strong communication skills.
+ Ability to contribute and work well on a team.
+ Bachelor's degree in engineering or a related area is preferred.
+ A minimum of eight years of client experience with increasing responsibility.
\#LI-DNP
**Additional Information**
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
+ Receive a competitive 401(k) match
+ Be empowered to build your career with tailored development paths
+ Have the possibility for flexible work arrangements
+ Engage in work that has a positive impact on communities
+ Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice here ( .
Is this job a match or a miss?
Apply Now
4
Job Description
**Company Description**
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company.
We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
**Job Description**
Step into a pivotal role as a Client Manager for Olsson's Power Delivery team, where you'll forge lasting relationships, lead exciting projects, and make an impact in the energy sector. You'll be the strategic partner for key clients, aligning their needs with our expertise to deliver transformative engineering and design solutions. Collaborate with dynamic teams, identify growth opportunities, and champion client success while advancing sustainable energy systems.
**What you'll do:**
+ Be the trusted point of contact for key clients, fostering strong relationships and driving project success.
+ Lead client service efforts, ensuring exceptional project execution and satisfaction.
+ Uncover growth opportunities, presenting tailored solutions and cross-selling services.
+ Represent Olsson at industry events and showcase our innovative capabilities.
+ Partner with teams to align strategies, resources, and client goals seamlessly.
**Qualifications**
**You are passionate about:**
+ Working collaboratively with others.
+ Having ownership in the work you do.
+ Using your talents to positively affect communities.
**You bring to the team:**
+ Strong communication skills.
+ Ability to contribute and work well with a team.
+ A passion for client success and relationship building.
+ 8+ years of experience in client management, preferably in engineering or energy sectors.
+ Strong communication, leadership, and problem-solving skills.
+ Familiarity with power delivery projects like substations, transmission, or distributions
+ Bachelor's degree preferred; associate degree or equivalent experience considered.
\#LI-DNP
Actual compensation will vary based on factors such as experience, qualifications, geographic location, skills, education, and internal equity.
Colorado Pay Range
$133,000-$198,000 USD
**Additional Information**
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
+ Receive a competitive 401(k) match
+ Be empowered to build your career with tailored development paths
+ Have the possibility for flexible work arrangements
+ Engage in work that has a positive impact on communities
+ Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice here ( .
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company.
We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
**Job Description**
Step into a pivotal role as a Client Manager for Olsson's Power Delivery team, where you'll forge lasting relationships, lead exciting projects, and make an impact in the energy sector. You'll be the strategic partner for key clients, aligning their needs with our expertise to deliver transformative engineering and design solutions. Collaborate with dynamic teams, identify growth opportunities, and champion client success while advancing sustainable energy systems.
**What you'll do:**
+ Be the trusted point of contact for key clients, fostering strong relationships and driving project success.
+ Lead client service efforts, ensuring exceptional project execution and satisfaction.
+ Uncover growth opportunities, presenting tailored solutions and cross-selling services.
+ Represent Olsson at industry events and showcase our innovative capabilities.
+ Partner with teams to align strategies, resources, and client goals seamlessly.
**Qualifications**
**You are passionate about:**
+ Working collaboratively with others.
+ Having ownership in the work you do.
+ Using your talents to positively affect communities.
**You bring to the team:**
+ Strong communication skills.
+ Ability to contribute and work well with a team.
+ A passion for client success and relationship building.
+ 8+ years of experience in client management, preferably in engineering or energy sectors.
+ Strong communication, leadership, and problem-solving skills.
+ Familiarity with power delivery projects like substations, transmission, or distributions
+ Bachelor's degree preferred; associate degree or equivalent experience considered.
\#LI-DNP
Actual compensation will vary based on factors such as experience, qualifications, geographic location, skills, education, and internal equity.
Colorado Pay Range
$133,000-$198,000 USD
**Additional Information**
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
+ Receive a competitive 401(k) match
+ Be empowered to build your career with tailored development paths
+ Have the possibility for flexible work arrangements
+ Engage in work that has a positive impact on communities
+ Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice here ( .
Is this job a match or a miss?
Apply Now
5
Job Description
About the Role Our client, a rapidly expanding retail chain, is looking for a dynamic and results-driven Public Relations Manager to lead their communications efforts. This position is based in our corporate office in Dallas, Texas , and requires a dedicated individual who can champion the brand's story and manage its public image. The PR Manager will be responsible for developing and executing strategic PR campaigns, fostering media relationships, and overseeing all external communications. The ideal candidate possesses a strong understanding of media relations, brand building, and crisis management, with a proven track record of success. This role is integral to the company's growth strategy and requires a proactive approach to securing positive media coverage and managing reputation. You will be working in the heart of Dallas, Texas , leading impactful communication initiatives. Key Responsibilities
- Develop and implement comprehensive public relations strategies aligned with business objectives.
- Cultivate and maintain strong relationships with key media contacts, journalists, bloggers, and influencers.
- Craft compelling press releases, media pitches, executive talking points, and other PR materials.
- Manage media inquiries and respond to emerging issues with strategic and timely communications.
- Oversee media monitoring and reporting, analyzing coverage and providing actionable insights.
- Lead crisis communication efforts, ensuring a proactive and effective response to challenging situations.
- Plan and execute press conferences, media events, and product launches.
- Collaborate with cross-functional teams, including marketing, sales, and legal, to ensure brand consistency.
- Manage PR budgets and track ROI for campaigns.
- Mentor and guide junior PR team members.
- Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or a related field.
- Minimum of 5 years of progressive experience in public relations, preferably within the retail or consumer goods sector.
- Demonstrated success in developing and executing impactful PR campaigns, with a portfolio of successful media placements.
- Exceptional written and verbal communication skills, with a keen eye for detail and storytelling.
- Proven ability to build and maintain strong relationships with media professionals.
- Experience in crisis communications and reputation management.
- Proficiency in media monitoring tools and PR software.
- Strong project management and organizational skills, with the ability to manage multiple priorities.
- Leadership potential and experience managing projects or small teams.
- A strategic thinker with a proactive and results-oriented approach.
- Competitive annual salary of $85,000.
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Generous paid time off (PTO) and holidays.
- Opportunities for professional development and career advancement.
- Prime office location in Dallas, Texas .
- Employee discounts and corporate perks.
Is this job a match or a miss?
Apply Now
6
Job Description
About the Role Our client, a rapidly expanding technology firm, is seeking a dynamic Media Relations Manager to join their communications team in Dallas, Texas . This role is crucial for developing and executing strategic media relations plans that enhance our client's brand presence and reputation within the tech industry. The ideal candidate will possess a strong network of media contacts, exceptional storytelling abilities, and a proactive approach to securing positive press coverage. This position offers an exciting opportunity to shape the narrative of a forward-thinking company and make a significant impact. You will be responsible for managing all external media interactions and ensuring consistent, impactful messaging across relevant channels. The role involves a hybrid work model, allowing for collaboration both in-office and remotely. Key Responsibilities
- Develop and execute comprehensive media relations strategies to support company objectives.
- Build and maintain strong, long-term relationships with key journalists, editors, and producers in the technology sector.
- Craft compelling press releases, media alerts, pitch materials, and talking points.
- Proactively pitch stories and secure positive media coverage in relevant industry and business publications.
- Manage media inquiries, coordinate interviews, and serve as a spokesperson when required.
- Monitor media coverage, analyze sentiment, and provide regular reports to stakeholders.
- Collaborate with the marketing and executive teams to ensure alignment of messaging and campaign goals.
- Prepare spokespeople for media engagements and provide media training as needed.
- Support crisis communication efforts by providing accurate and timely information to the media.
- Bachelor's degree in Communications, Public Relations, Journalism, or a related field.
- 5-7 years of experience in media relations, public relations, or corporate communications, with a focus on the technology industry.
- Proven track record of securing significant media placements in top-tier publications.
- Excellent written and verbal communication skills, with a talent for crafting persuasive narratives.
- Strong understanding of the current media landscape, including digital and social media trends.
- Demonstrated ability to manage multiple projects and deadlines effectively.
- Experience with media monitoring and reporting tools is essential.
- Must be comfortable working in a hybrid model, commuting to our Dallas, Texas office as needed.
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7
Chief Field Relations & Client Services
75001 Addison
Insurance Administrative Solutions, L.l.c.
Posted 2 days ago
Job Viewed
Job Description
Integrity, a leading independent distributor of life, health and wealth insurance products, seeks a Vice President of Client Services to align PHP’s field distribution with home office operations, carrier partners, and strategic stakeholders. The role emphasizes field leadership, conflict resolution, and operational excellence in a fast‑growing environment.
You will drive field relationships, support agent and client experiences, and collaborate with Compliance, Legal, and Technology to optimize
#J-18808-LjbffrIs this job a match or a miss?
Note: If you’re asked to pay for a job, avoid the role and report the job to us immediately.
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8
Client Manager Associate, Group Benefits - Premier Markets
75026 Plano
Guardian Life
Posted 15 days ago
Job Viewed
Job Description
**Client Manager Associate, Premier**
Do you have a passion for doing the right thing for customers and making their experience the best they could possibly imagine? Are you a team player who is adept at collaborating across internal teams? Is a culture where "People Count," "We Do the Right Thing," and "We Hold Ourselves to Very High Standards" important to you? If so, Guardian is seeking a Client Manager Associate who will be the main contact for client relationships in the 2-99 life segment. This role is directly accountable for client retention, growth, profitability, satisfaction, and enhancing the client experience.
**You will:**
+ Assume overall responsibility for management of clients (2-99 lives) with the objective of ensuring that client satisfaction, persistency, growth, and profitability goals are achieved.
+ Build strong relationships with clients and brokers/consultants.
+ Work closely with the respective sales team on account management strategies and positions.
+ Strategically managing the lifecycle of a client to drive the right solutions to their benefit needs
+ Balance the needs of the client with those of the business.
+ Achieve yearly financial growth goals.
**You have:**
+ BA or BS degree preferred or equivalent work experience.
+ Experience in account management or sales. Group insurance experience a plus
+ Strong customer service acumen.
+ Demonstrated success in working with brokers/consultants as well as sophisticated clients.
+ Ability to analyze data to influence and execute on renewal decisions along with deploying the right solutions for the client.
+ Ability to leverage all sales enablement technology, training, and tools with proficiency in key technology platforms: Microsoft Office suite: PowerPoint, Word, Outlook, Teams; Tableau, Salesforce.
+ Ability to flex environments, operating & building rapport effectively both in virtual and live environments
+ Ability to adapt to changes in a fast paced and dynamic environment.
+ Depth of experience and knowledge of relevant industry products and processes including, but not limited to Worksite, LTD, Dental products and absence management, online enrollment, experience rating, dental network analysis processes.
+ Consultative Selling Skills, negotiation skills, and the ability to influence and persuade.
+ Virtual communication, presentation, consultative selling, and relationship building skills.
+ Team player with ability to build relationships and effectively interact both internally and externally with people at all levels of the organization and customer orientation.
+ Ability to collaborate across internal teams including collaborative selling.
+ Strategic and critical thinking and basic math skills.
+ Openness to change and new ways of working across the board, but specifically including the ability to execute new strategies/tactics to drive results to maximizing current broker base.
+ Ability to exercise sound judgment and deal with conflict.
+ Ability to exude confidence and demonstrate optimism and positive attitude.
+ Advanced organizational and time management skills.
+ Must achieve required industry licensing within 90 days of date of hire and maintain license through completing Continuing Education requirements.
**Location**
+ Dallas/Fort Worth or Houston, TX
+ Up to 25% travel within U.S.
+ .
**Salary Range:**
$45,570.00 - $74,865.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
**Our Promise**
At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
**Inspire Well-Being**
As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._
**Equal Employment Opportunity**
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
**Accommodations**
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site.
**Visa Sponsorship**
Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship.
**Notice Regarding Guardian's Use of Artificial Intelligence in Recruitment**
As part of Guardian's job application process, Guardian may use artificial intelligence tools ("AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian's jobs website (Careers at Guardian at ( ). At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues.
Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardian's use of AI Tools during the job application process. If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to , making sure to provide your name and job requisition identification number. Guardian will retain your applicant materials and resume and all information therefrom in accordance with Guardian's document retention policy, a copy of which you may request via .
Additionally, at applicable times, Guardian will make public the most recent bias audit results for such AI tools, which may be found here ( .
**Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.**
Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .
Visa Sponsorship:
Guardian Life is not currently or in the foreseeable future sponsoring employment-based visas (e.g., such as an H-1B). In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future.
Do you have a passion for doing the right thing for customers and making their experience the best they could possibly imagine? Are you a team player who is adept at collaborating across internal teams? Is a culture where "People Count," "We Do the Right Thing," and "We Hold Ourselves to Very High Standards" important to you? If so, Guardian is seeking a Client Manager Associate who will be the main contact for client relationships in the 2-99 life segment. This role is directly accountable for client retention, growth, profitability, satisfaction, and enhancing the client experience.
**You will:**
+ Assume overall responsibility for management of clients (2-99 lives) with the objective of ensuring that client satisfaction, persistency, growth, and profitability goals are achieved.
+ Build strong relationships with clients and brokers/consultants.
+ Work closely with the respective sales team on account management strategies and positions.
+ Strategically managing the lifecycle of a client to drive the right solutions to their benefit needs
+ Balance the needs of the client with those of the business.
+ Achieve yearly financial growth goals.
**You have:**
+ BA or BS degree preferred or equivalent work experience.
+ Experience in account management or sales. Group insurance experience a plus
+ Strong customer service acumen.
+ Demonstrated success in working with brokers/consultants as well as sophisticated clients.
+ Ability to analyze data to influence and execute on renewal decisions along with deploying the right solutions for the client.
+ Ability to leverage all sales enablement technology, training, and tools with proficiency in key technology platforms: Microsoft Office suite: PowerPoint, Word, Outlook, Teams; Tableau, Salesforce.
+ Ability to flex environments, operating & building rapport effectively both in virtual and live environments
+ Ability to adapt to changes in a fast paced and dynamic environment.
+ Depth of experience and knowledge of relevant industry products and processes including, but not limited to Worksite, LTD, Dental products and absence management, online enrollment, experience rating, dental network analysis processes.
+ Consultative Selling Skills, negotiation skills, and the ability to influence and persuade.
+ Virtual communication, presentation, consultative selling, and relationship building skills.
+ Team player with ability to build relationships and effectively interact both internally and externally with people at all levels of the organization and customer orientation.
+ Ability to collaborate across internal teams including collaborative selling.
+ Strategic and critical thinking and basic math skills.
+ Openness to change and new ways of working across the board, but specifically including the ability to execute new strategies/tactics to drive results to maximizing current broker base.
+ Ability to exercise sound judgment and deal with conflict.
+ Ability to exude confidence and demonstrate optimism and positive attitude.
+ Advanced organizational and time management skills.
+ Must achieve required industry licensing within 90 days of date of hire and maintain license through completing Continuing Education requirements.
**Location**
+ Dallas/Fort Worth or Houston, TX
+ Up to 25% travel within U.S.
+ .
**Salary Range:**
$45,570.00 - $74,865.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
**Our Promise**
At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
**Inspire Well-Being**
As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._
**Equal Employment Opportunity**
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
**Accommodations**
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site.
**Visa Sponsorship**
Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship.
**Notice Regarding Guardian's Use of Artificial Intelligence in Recruitment**
As part of Guardian's job application process, Guardian may use artificial intelligence tools ("AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian's jobs website (Careers at Guardian at ( ). At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues.
Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardian's use of AI Tools during the job application process. If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to , making sure to provide your name and job requisition identification number. Guardian will retain your applicant materials and resume and all information therefrom in accordance with Guardian's document retention policy, a copy of which you may request via .
Additionally, at applicable times, Guardian will make public the most recent bias audit results for such AI tools, which may be found here ( .
**Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.**
Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .
Visa Sponsorship:
Guardian Life is not currently or in the foreseeable future sponsoring employment-based visas (e.g., such as an H-1B). In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future.
Is this job a match or a miss?
Apply Now
9