19 Client Relations jobs in Cleveland

As the digital arm for the world's largest food and beverage company, Nestlé IT & Digital Americas harnesses the power of data, analytics and innovative technology to deliver transformative solutions and business resiliency for Nestlé businesses and iconic brands from Purina® to Nescafé®.
We're innovators, strategic collaborators, value multipliers and digital business leaders committed to delivering results that create meaningful experiences and drive value, enabling Nestlé to win in the marketplace.
By joining, you become part of a 150-year legacy and global team of 270,000+. We invest in our people - their growth, development and sense of belonging. This shared unity and purpose is what motivates individuals to join, stay, and advance their careers within Nestlé.
**Position Summary:**
As the Senior Manager, Functional Relationship Management (FRM) for our Technical & Production functions you will play a critical role in enabling, integrating and driving our Nestlé USA digital transformation. You will lead and partner with Nestlé USA (NUSA) business partners in the Technical & Production and Digital Manufacturing functions to foster strong relationships, develop a joint digital strategy and roadmap and shape and own the delivery of the business value in line with the strategy. You will interface with the regional and global IT teams and champion the IT strategy in alignment with NUSA business strategy, to ensure that the IT roadmap and associated product/project portfolio maximizes investment and value realization. You will play an active role in in leading and coaching Project and Product Teams (Program Managers, IT leaders, business analysts, strategic partners ,etc.) through the delivery and transformation to deliver and integrate with business value as the guiding light. Provide and foster a collaborative and innovative work environment.
+ Strategic Partner / Business Intimacy - Builds and fosters strong relationships and becomes a trusted partner for the business; develops deep understanding of the overall business; communicates and collaborates regularly with Business
+ IT Strategy - Drives market's digital roadmap and strategy; works to leverage the benefits of the IT strategies (product strategies and IT operating model) in order to deliver value at the local level. Helps find the balance between benefits of scale vs benefits of differentiation with solutions that are as global as possible and as local as needed
+ Prioritization & Demand Shaping - Partners with Business to shape demand of IT portfolio and prioritization of efforts based on business need. Represents Business priorities across IT teams
+ Accountability of IT Delivery - Accountable for technology initiatives delivered to market (from conception through delivery and post launch); represents business, facilitates requirements, and assembles team for delivery; works with team to ensure digital solutions are sustainable for long-term growth.
+ Influences Products and End to End Ecosystems - Collaborates with Regional and Global IT leaders and Product groups to ensure understanding of the business strategy, goals, and context to properly incorporate those into the product roadmaps
+ Innovation - Drives ideation and innovation to help determine how emerging technology can help the business
+ Business & Financial Value - Ensures IT project portfolio maximizes investment and value realization; accountable for market's IT budget
+ Support building Digital Fluency program within business function
+ Communicates and leads a clear mission, vision, and guiding principles for the team to align with the IT and business strategies and drive the IT and digital service strategies.
**Requirements**
+ Bachelor's degree in Computer Science, Management Information Systems, Information Technology, Business Administration, Project Management or related field.
+ 8+ years experience in Information Technology including program/project management and business.
+ 3+ years of experience in Digital Manufacturing products with focus on MES, SAP in manufacturing and advanced analytical tools such as Trendminer
+ 3+ years of experience in digital technologies with focus on Safety, QM, Performance, Analytical tools, Labour Planning preferred
+ 2+ years experience leading initiatives/transformations across enterprise platforms preferred.
The approximate pay range for this position is $155,000.00 to $190,000.00. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position.
Learn more at About Us | Nestlé Careers (nestlejobs.com) .
**REQUISITION ID:**
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home.
The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at or please dial 711 and provide this number to the operator: .
Review our applicant privacy notice before applying at .
Job Requisition:

Nestlé Information Technology is the digital arm of the world's largest nutrition, health, and wellness company. With 150+ years in business, 2,000+ brands, and 270,000+ diverse team members-you're joining an organization that's revolutionizing food and championing global humanitarian efforts with technology at its core.

Joining Nestlé IT means you'll never stop learning and sharpening new skills. Tools, technologies, and innovation for the next generation of food is part of it. Working with team members from different cultures and corners of the world on truly meaningful initiatives is what makes our work inspiring. Think beyond technology. Feel like you belong. Join a Force for Good.

Position Summary:

As the Senior Manager, Functional Relationship Management (FRM) for our Technical & Production functions you will play a critical role in enabling, integrating and driving our Nestlé USA digital transformation. You will lead and partner with Nestlé USA (NUSA) business partners in the Technical & Production and Digital Manufacturing functions to foster strong relationships, develop a joint digital strategy and roadmap and shape and own the delivery of the business value in line with the strategy. You will interface with the regional and global IT teams and champion the IT strategy in alignment with NUSA business strategy, to ensure that the IT roadmap and associated product/project portfolio maximizes investment and value realization. You will play an active role in in leading and coaching Project and Product Teams (Program Managers, IT leaders, business analysts, strategic partners ,etc…) through the delivery and transformation to deliver and integrate with business value as the guiding light. Provide and foster a collaborative and innovative work environment.

* Strategic Partner / Business Intimacy - Builds and fosters strong relationships and becomes a trusted partner for the business; develops deep understanding of the overall business; communicates and collaborates regularly with Business
* IT Strategy - Drives market's digital roadmap and strategy; works to leverage the benefits of the IT strategies (product strategies and IT operating model) in order to deliver value at the local level. Helps find the balance between benefits of scale vs benefits of differentiation with solutions that are as global as possible and as local as needed
* Prioritization & Demand Shaping - Partners with Business to shape demand of IT portfolio and prioritization of efforts based on business need. Represents Business priorities across IT teams
* Accountability of IT Delivery - Accountable for technology initiatives delivered to market (from conception through delivery and post launch); represents business, facilitates requirements, and assembles team for delivery; works with team to ensure digital solutions are sustainable for long-term growth.
* Influences Products and End to End Ecosystems - Collaborates with Regional and Global IT leaders and Product groups to ensure understanding of the business strategy, goals, and context to properly incorporate those into the product roadmaps
* Innovation - Drives ideation and innovation to help determine how emerging technology can help the business
* Business & Financial Value - Ensures IT project portfolio maximizes investment and value realization; accountable for market's IT budget
* Support building Digital Fluency program within business function
* Communicates and leads a clear mission, vision, and guiding principles for the team to align with the IT and business strategies and drive the IT and digital service strategies.

Requirements

* Bachelor's degree in Computer Science, Management Information Systems, Information Technology, Business Administration, Project Management or related field.
* 8+ years experience in Information Technology including program/project management and business.
* 3+ years of experience in Digital Manufacturing products with focus on MES, SAP in manufacturing and advanced analytical tools such as Trendminer
* 3+ years of experience in digital technologies with focus on Safety, QM, Performance, Analytical tools, Labour Planning preferred
* 2+ years experience leading initiatives/transformations across enterprise platforms preferred.

The approximate pay range for this position is $155,000.00 to $90,000.00. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position.

Learn more at About Us | Nestlé Careers (nestlejobs.com).

REQUISITION ID:

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at or please dial 711 and provide this number to the operator: .

Review our applicant privacy notice before applying at Requisition:

Nestlé Information Technology is the digital arm of the world's largest nutrition, health, and wellness company. With 150+ years in business, 2,000+ brands, and 270,000+ diverse team members-you're joining an organization that's revolutionizing food and championing global humanitarian efforts with technology at its core.

Joining Nestlé IT means you'll never stop learning and sharpening new skills. Tools, technologies, and innovation for the next generation of food is part of it. Working with team members from different cultures and corners of the world on truly meaningful initiatives is what makes our work inspiring. Think beyond technology. Feel like you belong. Join a Force for Good.

Position Summary:

As the Senior Manager, Functional Relationship Management (FRM) for our Technical & Production functions you will play a critical role in enabling, integrating and driving our Nestlé USA digital transformation. You will lead and partner with Nestlé USA (NUSA) business partners in the Technical & Production and Digital Manufacturing functions to foster strong relationships, develop a joint digital strategy and roadmap and shape and own the delivery of the business value in line with the strategy. You will interface with the regional and global IT teams and champion the IT strategy in alignment with NUSA business strategy, to ensure that the IT roadmap and associated product/project portfolio maximizes investment and value realization. You will play an active role in in leading and coaching Project and Product Teams (Program Managers, IT leaders, business analysts, strategic partners ,etc…) through the delivery and transformation to deliver and integrate with business value as the guiding light. Provide and foster a collaborative and innovative work environment.

* Strategic Partner / Business Intimacy - Builds and fosters strong relationships and becomes a trusted partner for the business; develops deep understanding of the overall business; communicates and collaborates regularly with Business
* IT Strategy - Drives market's digital roadmap and strategy; works to leverage the benefits of the IT strategies (product strategies and IT operating model) in order to deliver value at the local level. Helps find the balance between benefits of scale vs benefits of differentiation with solutions that are as global as possible and as local as needed
* Prioritization & Demand Shaping - Partners with Business to shape demand of IT portfolio and prioritization of efforts based on business need. Represents Business priorities across IT teams
* Accountability of IT Delivery - Accountable for technology initiatives delivered to market (from conception through delivery and post launch); represents business, facilitates requirements, and assembles team for delivery; works with team to ensure digital solutions are sustainable for long-term growth.
* Influences Products and End to End Ecosystems - Collaborates with Regional and Global IT leaders and Product groups to ensure understanding of the business strategy, goals, and context to properly incorporate those into the product roadmaps
* Innovation - Drives ideation and innovation to help determine how emerging technology can help the business
* Business & Financial Value - Ensures IT project portfolio maximizes investment and value realization; accountable for market's IT budget
* Support building Digital Fluency program within business function
* Communicates and leads a clear mission, vision, and guiding principles for the team to align with the IT and business strategies and drive the IT and digital service strategies.

Requirements

* Bachelor's degree in Computer Science, Management Information Systems, Information Technology, Business Administration, Project Management or related field.
* 8+ years experience in Information Technology including program/project management and business.
* 3+ years of experience in Digital Manufacturing products with focus on MES, SAP in manufacturing and advanced analytical tools such as Trendminer
* 3+ years of experience in digital technologies with focus on Safety, QM, Performance, Analytical tools, Labour Planning preferred
* 2+ years experience leading initiatives/transformations across enterprise platforms preferred.

The approximate pay range for this position is $155,000.00 o 190,000.00. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position.

Learn more at About Us | Nestlé Careers (nestlejobs.com).

REQUISITION ID:

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at or please dial 711 and provide this number to the operator: .

Review our applicant privacy notice before applying at Requisition:

Solon, OH, US, 44139

Solon, OH, US, 44139

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
**Job Description**
Manages complex federal government and other client relationships and large fee-for-service and spread revenue portfolios. Assists Division Manager, Team Lead and peers with special projects. Responsibilities include: prospecting for new business; meeting with clients and managing client requests; serving as the lead of point of contact for large revenue portfolios and associated implementations; preparing sales and client review presentations; analyzing production and revenue data; coordinating problem resolution with operational and product partners; participating in "Request for Proposal" response processes; identifying cross-sell opportunities with clients; making appropriate referrals to bank product partners; special projects as needed related to billing, compliance, administration; and, other duties as assigned.
**_Base pay for this role usually falls within $130,000 to $95,000. Additional considerations regarding base pay levels are based on candidate qualifications._** **_Your compensation expectations will be discussed with a U.S. Bank recruiter if you are contacted to discuss the role further._**
Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Typically eight or more years of corporate/commercial banking experience
Preferred Skills/Experience
- Strong relationship management and business development/sales skills
- Well-developed analytical and problem-solving skills
- Considerable knowledge of credit and credit quality
- Thorough knowledge of bank products and services
- Ability to work effectively with individuals and groups in managing customer relationships
- Effective presentation, verbal and written communication skills
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants ( .
**Benefits:**
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
+ Healthcare (medical, dental, vision)
+ Basic term and optional term life insurance
+ Short-term and long-term disability
+ Pregnancy disability and parental leave
+ 401(k) and employer-funded retirement plan
+ Paid vacation (from two to five weeks depending on salary grade and tenure)
+ Up to 11 paid holiday opportunities
+ Adoption assistance
+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
**E-Verify**
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program ( .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: 148,495.00 - 174,700.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
**Posting may be closed earlier due to high volume of applicants.**

Responsive recruiter

Benefits:

• License reimbursement
• Formal sales training and paid time to study
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

At our agency, we pride ourselves on fostering a collaborative and inclusive company culture where every team member is valued. We provide opportunities for career development through hands-on training, ensuring you have the skills and support needed to thrive. After completing your training, you'll even have the option to work in a hybrid setting, offering flexibility to balance your work and personal life.

Our focus on teamwork and mutual success creates an environment where everyone can grow and achieve their goals together. We maintain a casual, welcoming atmosphere that makes coming to work enjoyable, while also prioritizing our impact within the community. If you're looking for a fulfilling career with purpose, growth opportunities, and a team spirit, this is the place for you!

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Bonny Bird - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $40,000.00 - $60,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Maple Heights, OH and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Responsive recruiter

Benefits:

• License reimbursement
• Salary Plus Commission
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION: As an Customer Relations Representative - State Farm Agent Team Member for Chad Fields - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer

Compensation: $40,000.00 - $55,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in , OH and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Responsive recruiter

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

ROLE DESCRIPTION: Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
RESPONSIBILITIES:

• Educating and Advising : Use a consultative approach to educate our customers about insurance options, ensuring they have the coverage that meets their specific requirements and needs.
• Driving Growth : Develop leads, schedule your own appointments and identify opportunities to promote State Farm products and services,
• Planning : You will meet with Agent to go monthly and yearly goals as well as strategies to help attain these goals.

QUALIFICATIONS

• Passion for Helping Others : If you're a people person who thrives on making meaningful connections, you'll be awesome!
• Communication Skills : Either written, verbal, or listening, effective communication is vital to success in this position.
• Detail-Oriented and Proactive : This position requires someone who pays attention to the little things and takes initiative to solve problems before one presents itself.
• Team Player : Being a team player and putting "We" over "Me" mentality is crucial for us all to succeed.
• Current Property & Casualty and/or Life & Health License : Must have or be willing to obtain.
• Insurance experience: Preferred but not required for this position.
• Must be self-motivated and love a fun working environment!

Compensation: $46,000.00 - $68,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Bedford, OH and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.