50 Client Relationships jobs in Webster

For over 78 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you'll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you're worth with a lot of really awesome people.

Ernest Packaging Solutions is currently in search of a Client Relationship Manager (B2B outside sales) for our division located in Houston, TX. This is a full-time position that offers a competitive base salary, plus commission, along with benefits.

The packaging industry consists of various products that range from shipping and receiving supplies (corrugated, plastics, foams, glues, adhesives, films) to custom packaging solutions for companies that sell tangible products, along with industrial supplies. Every product we purchase at one point or another was most likely packaged and often times packaged again during shipment. Therefore, packaging supplies have proven to be an indispensable necessity in a market with an unquenchable thirst. However, we can also sell janitorial, facilities, and safety supplies along with packaging related automation.

Responsibilities:

• Outside face to face sales
• New business development, account management, client retention
• Develop and maintain your book of business

The benefits of being an Ernest Client Relationship Manager:

• develop, keep, and manage your own accounts
• continue to make residual income from your accounts
• and of course a strong base salary + commission + benefits
• uncapped earnings potential

Please learn more about Ernest Packaging Solutions by watching some of our Y outube videos:

Ernest's Cardboard Guitar Strikes a Chord

Moving Packaging Forward

Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage? Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers' needs, even if we have to invent it!

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
**Job Description:**
At Regions, the Commercial Relationship Manager focuses on delivery of credit and a broad range of product / service client solutions within a dedicated geographic area and primarily targets general-industry clients with annual revenues between $20MM - $50MM.
**Primary Responsibilities**
+ Identifies, prioritizes and develops relationship strategy for high-value retention, expansion clients and acquisition targets
+ Delivers knowledgeable advice and solutions, institutionalizes client relationships, and optimizes revenue opportunities to the Commercial Bank
+ Isolates current and emerging client needs and proactively introduces solutions
+ Works with relevant business partners in team-based portfolio development and expertise delivery
+ Plans and executes quality client/prospect calls
+ Manages transaction processes from initial engagement through final close, including structure, pricing, internal approval / compliance processes and documentation
+ Exercises credit acumen and pricing discipline
+ Completes Relationship Management Process training and credit acumen assessment
+ Develops consistent practices learned through the Relationship Management Process and required credit training
This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.
This position is incentive eligible.
**Requirements**
+ Bachelors Degree
+ Three (3) years experience in Commercial Banking or sales with at least one (1) year of Relationship Management experience
**Preferences**
+ Relevant graduate degree
**Skills and Competencies**
+ Developed negotiation abilities
+ Developed verbal and written communication skills
+ Positive reputation and network of industry contacts
+ Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
+ Developed analytical and problem-solving skills
+ Proficient business acumen
**This position may be filled at a higher level depending on the candidate's qualifications and relevant experience**
**Position Type**
Full time
**Compensation Details**
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
**Job Range Target:**
**_Minimum:_**
108,424.19 USD
**_Median:_**
137,895.30 USD
**Incentive Pay Plans:**
This role is eligible to participate in a discretionary incentive plan. Employees have the potential to receive a discretionary award based on performance against defined metrics and goals.
**Benefits Information**
Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. ( Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
+ Paid Vacation/Sick Time
+ 401K with Company Match
+ Medical, Dental and Vision Benefits
+ Disability Benefits
+ Health Savings Account
+ Flexible Spending Account
+ Life Insurance
+ Parental Leave
+ Employee Assistance Program
+ Associate Volunteer Program
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.
Details**
Greenway Plaza
**Location:**
Houston, Texas
Equal Opportunity Employer/including Disabled/Veterans
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

Nuovo Artistic Studios isnt just another photography studio; we're a passionate community dedicated to fostering meaningful connections and exceeding expectations. Our team thrives on creativity and innovation, constantly pushing the limits to deliver exceptional experiences for our guests. We specialize in turning ordinary interactions into unforgettable moments, crafting narratives that resonate deeply and leave a lasting impact. With a relentless focus on customer satisfaction and surpassing sales targets, we're committed to not just meeting, but exceeding, every client's needs and aspirations.

We are seeking a dynamic and experienced Luxury Client Relationship Manager to join our Houston photography studio. As a Luxury Client Relationship Manager, you will be responsible for providing unparalleled service and building enduring relationships with our clientele. You will serve as the primary point of contact for our guests, delivering personalized experiences and ensuring their satisfaction at every touchpoint.

KEY RESPONSIBILITIES

1. Client Engagement and Relationship Building:

- Cultivate strong, trust-based relationships with guests through personalized interactions, understanding their unique preferences and expectations.

- Serve as the main point of contact for guests, addressing inquiries, providing guidance, and offering bespoke solutions to meet their needs.

2. Exclusive Service Delivery:

- Provide a white-glove experience to Nuovo guests, offering concierge-style services such as private consultations, and customized photography sessions tailored to their tastes and preferences.

- Demonstrate expert knowledge of our photography services, including studio offerings, packages, and customization options, to deliver informed recommendations and advice.

3. Client Experience Enhancement:

- Anticipate and exceed the evolving needs of clients, proactively offering innovative solutions and upscale experiences to enhance their overall photography studio experience.

- Collaborate closely with clients to identify their unique needs and desires, offering bespoke solutions and personalized recommendations to meet their expectations.

4. Upselling and Revenue Generation:

- Identify opportunities for upselling additional photography services, products, or packages to guests, maximizing revenue and profitability for the studio.

- Handle high-value transactions with precision and attention to detail, ensuring a seamless and secure process for luxury purchases or investments.

5. Client Loyalty:

- Continuously assess client satisfaction and feedback, seeking opportunities for improvement and refinement of services to enhance the overall luxury client experience.

REQUIREMENTS

Qualifications?

- Proven experience (3+ years) in luxury client relationship management, preferably within the sales, hospitality, or luxury retail industry.

- Exceptional interpersonal and communication skills, with the ability to build rapport and establish trust with clientele.

- Strong sales acumen and negotiation skills, with a track record of driving revenue growth and achieving sales targets.

- Impeccable attention to detail and organizational skills, with the ability to manage multiple client accounts and projects simultaneously.

- Proficiency in Mac iOS systems.

- Passion for photography, art, and lifestyle trends.

- Availability to work evenings and weekends.

BENEFITS

- Competitive commission-based salary, with an annual base salary of 52k - opportunity to earn 100k to 150k+;

- Complimentary Nuovo shoot and beauty services

- Full-time employer benefits: Complete Group Insurance Benefits Package, including life, dental, disability, spousal.

Join Our Team:

If you are a dynamic and results-driven professional with a passion for delivering exceptional service to luxury clientele, we invite you to join our team and be part of our commitment to excellence in photography studio experiences. Apply now to embark on a rewarding career creating impactful client experiences!

Note: At Nuovo Photography, we celebrate diversity and are an equal opportunity employer. We encourage individuals of all backgrounds and experiences to apply.

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Job Title:

Client Relationship Manager III

Location:

Maryland - Remote

What you'll do:

As a Client Relationship Manager III you'll be responsible for managing significant client relationships and ensuring excellent client service and delivery to the client base. You'll drive product efficiency projects and may lead other business-related projects. You'll work closely with new business development staff, serving as a collaborative business partner when supporting new business conversations with existing or prospective clients.

• You'll be assigned a book of clients that are managing Collateral Loan Obligations (CLOs) and Leverage Finance Facilities. You'll oversee the day to day operations and reporting delivery to those clients done with the client service associates assigned to your deals. You may have direct management responsibilities for the client service associates - ensuring you are providing feedback and working with the team leader to conduct annual reviews.
• In conjunction with business development officers, you'll be responsible for developing and maintaining relationships with Corporate Trust clients with the primary focus of managing the value of these relationships to the organization. Review and accept new client relationships based on business line account acceptance policies and procedures.
• Provide quality service based on client needs, wants, and expectations; align actions accordingly; remain sensitive and responsive to both internal and external clients; build exceptional predictable levels of service; resolve problems quickly and effectively. Identifies business risks and operational challenges and takes steps to mitigate risk and enhance operating systems and processes. Coordinate the development and implementation of operational changes within the unit. May be responsible for meeting specific revenue, new business, and expense goals. May manage staff, hire new staff, and/or train staff to successfully meet business objectives.
• Review client reporting and work with clients and other interested parties on any issues or changes needed. Make sure clients are getting the required information at all times. Respond to all queries from interested parties.
• Lead and develop a team; responsible for hiring, coaching, performance management, training and development.

What you'll need:

• 8+ years of related experience in Corporate Trust or similar field.
• Bachelor's degree or equivalent experience required.
• Previous leadership experience required.
• Advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
• Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Advanced speaking and writing communication skills.
• May require up to 25% travel.

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email or call . When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation

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Join to apply for the National Client Relationship Manager role at First Onsite Property Restoration

1 day ago Be among the first 25 applicants

Join to apply for the National Client Relationship Manager role at First Onsite Property Restoration

Get AI-powered advice on this job and more exclusive features.

A Day in the Life of a Client Relationship Manager

As a Client Relationship Manager, you are the backbone and driving force of the administrative support for our National Sales team. You ensure a seamless client onboarding process, organize data for marketing plans, support sales reporting, and handle various administrative duties that contribute to our overall success. Your laser focus on customer satisfaction guides your interactions with clients, ensuring they have an exceptional experience from the start. You actively participate in supporting our sales team and sales strategy, contributing your expertise and support to drive our success.

Your strong collaboration skills come into play as you partner with our National and Regional Sales team members, creating a cohesive sales environment. You partner with the sales team and Sales Operations Specialists to ensure that our Salesforce CRM is updated and current. Client portals are in good hands with you as you manage them with ease. Your keen eye for detail extends to proposals, the RFP process, and marketing efforts as you work with the Marketing and RFP teams to ensure compliance with branding guidelines in all presentations, collateral, and events. You are a valuable asset, supporting the sales team and ensuring a smooth flow of information.

Responsibilities

• Laser focus on the customer to ensure an exceptional experience
• Actively participate and support the sales team and sales strategy
• Support and participate in client meetings as necessary
• Promptly address customer needs and escalate issues quickly
• Actively partner with National and Regional Sales team members to ensure a cohesive sales environment
• Collaborate with sales team members and Sales Operations Specialists to ensure Salesforce (CRM) data is updated, current, and accurate
• Collaborate with Marketing to ensure adherence to branding guidelines in all presentations, collateral, and events
• Support the sales team with proposals and the RFP process
• Manage client portals as necessary
• Administrative duties may include data entry, expense reports, event planning, and logistics
• Flexibility to travel 10%, including overnight
• Travel to disaster sites with extended stays may be required
  
  

Experience & Education

• Minimum of three years of experience in an administrative or sales support role
• Proficient with various technologies such as the Microsoft Office suite and Salesforce
• Restoration industry experience, preferred
• Bachelor's degree, preferred
  
  

First Onsite provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

First Onsite (and its Companies) participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employer's Form I-9 to confirm work authorization.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Third party resume submissions not accepted. Any resume submitted will be considered the property of THE COMPANY, and THE COMPANY will not be held liable to pay a placement fee.

Subject to Federal, State and Local laws, regulations and/or ordinances, applicant must be able to pass Background Check and Pre-employment Drug Screen.

Salary: $6000 - $000 per year

Job Posted by ApplicantPro Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Sales and Business Development
• Industries Construction

Referrals increase your chances of interviewing at First Onsite Property Restoration by 2x

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Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
**Job Description:**
At Regions, the Treasury Management Relationship Manager is responsible for developing new treasury management business and expanding existing business relationships. Associates at this level primarily identify and provide Treasury Management solutions to Commercial customers with revenues up to $10MM.
**Primary Responsibilities**
+ Develops sales strategy for the market appropriate to meet/exceed the stated new sales and portfolio goals
+ Meets regularly with Relationship Managers to identify opportunities and provide information on products, services and unique applications
+ Calls on both prospective and current clients to identify needs, propose solutions and address any servicing issues
+ Works with Product Management Partners where needed to develop sales proposals and determine pricing strategies
+ Conducts treasury services relationship reviews on top clients
+ Presents treasury service product training for officers and managers in all lines of business to keep them informed of products and services available to customers
+ Maintains up-to-date treasury management industry knowledge by participation in training opportunities and reading available literature
+ Overnight travel is minimal
This position is exempt from timekeeping requirements under the Fair Labor Standards act and is not eligible for overtime pay.
This position is incentive eligible.
**Requirements**
+ Bachelor's degree and five (5) years in Treasury Services Sales or related experience
+ Or High School Diploma or GED and six (6 ) years in Treasury Services Sales or related experience
**Skills and Competencies**
+ Proven negotiation skills
+ Good verbal and written communication skills
+ Positive reputation and network of industry contacts
+ Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
+ Developed analytical and problem-solving skills
+ Proficient business acumen
**This position may be filled at a higher level depending on the candidate's qualifications and relevant experience**
**Position Type**
Full time
**Compensation Details**
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
**Job Range Target:**
**_Minimum:_**
$00,048.74 USD
**_Median:_**
121,889.10 USD
**Incentive Pay Plans:**
This role is eligible to participate in a discretionary incentive plan. Employees have the potential to receive a discretionary award based on performance against defined metrics and goals.Opportunity to participate in the Long Term Incentive Plan.
**Benefits Information**
Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. ( Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
+ Paid Vacation/Sick Time
+ 401K with Company Match
+ Medical, Dental and Vision Benefits
+ Disability Benefits
+ Health Savings Account
+ Flexible Spending Account
+ Life Insurance
+ Parental Leave
+ Employee Assistance Program
+ Associate Volunteer Program
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.
Details**
Greenway Plaza
**Location:**
Houston, Texas
Equal Opportunity Employer/including Disabled/Veterans
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

**Position Overview**
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Relationship Manager II within PNC's Corporate Banking organization, you will be based in Houston, TX.
Preferences:
Formal credit training
Experience with middle market clients (revenue of 50mm +)
**Job Description**
+ Coordinates relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals. Typically works with clients with moderate levels of risk and complexity of needs. Generally works with a moderate degree of supervision.
+ Works within stated guidelines to acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet. Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.
+ Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.
+ Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being. Focuses on increasing client engagement and loyalty.
+ Manages effective network of internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
+ As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk for more complex credit requests by utilizing knowledge of advanced credit fundamentals and internal credit policies.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Book Of Business, Client Relationship Building, Credit, Credit Products, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales Opportunities
**Competencies**
Business Acumen, Client Relationship Management, Customer Experience Management., Decision Making and Critical Thinking, Effective Communications, Industry Knowledge, Managing Multiple Priorities, Portfolio Management - 1, Prospecting., Sales Negotiating, Selling., Tech Savvy
**Work Experience**
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
Bachelors
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards ( .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice ( to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

**Job Description Summary**
The HR Operations Vendor Relationship Manager will be a key liaison between the Aerospace People Operations organization and Alight / Strada, ensuring seamless delivery of outsourced HR services such as benefits administration, payroll, employee support, data quality and application management. This role will focus on performance monitoring, contract compliance, issue resolution, invoice reconciliation, tracking change requests for completion of work, budget management and ensuring consistent end to end delivery from the two vendors. The ideal candidate will have a strong background in HR operations, vendor governance, and service management within complex, global environments.
**Job Description**
**Essential Responsibilities:**
+ Serve as the key contact for managing the contract relationship with both Alight and Strada
+ Foster a collaborative partnership with Alight / Strada, ensuring alignment with service expectations, SLAs, and business objectives.
+ In collaboration with Vendor Accountability, define and execute governance for each vendor including risk rating management, business reviews (QBTs), annual compliance needs, facilitate meetings and agendas and manage executive escalations.
+ Monitor performance metrics, SLAs, and KPIs related to Alight-delivered HR services (e.g., payroll, benefits, case management. DQM, AMS).
+ Partner with HR, Payroll, Product, DT, and Legal teams to ensure service delivery meets operational needs and compliance standards.
+ Ensure appropriate monitoring and reporting for each vendor.
+ Manage contractual obligations and service level agreements (SLAs), ensuring vendor adherence to terms.
+ Where needed monitor, consolidate and report penalties. In collaboration with Finance and Vendor Accountability ensure consolidate reporting of issues.
+ Identify and mitigate risks and any contractual obligations related to outsourced services. Ensure consolidation of reporting.
+ Provide oversight to execution of Change Request process. In collaboration with Vendor Accountability (inventory reporting) and Sourcing (contractual or commercial implications).
+ Drive root cause analysis for service issues and lead resolution plans in collaboration with Alight / Strada.
+ Identify opportunities to reduce contract cost through improved service delivery, automation, and employee experience
+ Serve as an internal champion for Alight / Strada services; regularly communicate service status and improvement plans with stakeholders across HR, Finance, IT, and business units.
+ Provide insights and reporting to senior leadership on vendor performance and strategic direction.
+ Work cross functionally with Vendor Accountability, Sourcing and other key stakeholders as needed.
**Qualifications/ Requirements:**
+ Bachelor's degree in Human Resources, Business Administration, or related field OR High School Diploma/Equivalent with 11 years of relevant experience.
+ Minimum of 7 years of experience in HR service delivery, shared services, or HR operations, with at least 3 years in vendor management.
**Desired Characteristics:**
+ Deep familiarity with Alight / Strada services and platforms is strongly preferred.
+ Demonstrated experience managing complex vendor relationships in a global, matrixed environment.
+ Strong understanding of HR systems, processes, and compliance requirements.
+ Excellent negotiation, communication, and analytical skills.
+ Experience in large-scale HR transformations or outsourcing transitions.
+ Comfort working across cultures and time zones.
+ Ability to manage ambiguity and drive results through influence.
**Pay and Benefits:**
+ The base pay range for this position is $96,900 -140,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on June 9th, 2025.
+ GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical,emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to aHealth Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling andreferral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matchingcontributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits includetuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., isa "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time andfor any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. Thisdocument does not create a contract of employment with any individual.
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer ( . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

**Position Overview**
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Sr. Relationship Manager within PNC's Corporate Banking organization, you will be based in Houston, TX.
Preferences:
Formal credit training
Experience with middle markets clients (revenue 50mm+)
**Job Description**
+ Sets relationship strategies and directs relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals. Typically works with clients with advanced levels of risk and complexity of needs. Works independently and may mentor other team members.
+ Creates and drives strategy to acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet. Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.
+ Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.
+ Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being. Drives client engagement and loyalty. Generates ideas and best practices within Relationship Management and may mentor others.
+ Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
+ As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk for the most complex credit requests by utilizing knowledge of advanced credit fundamentals and internal credit policies.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Book Of Business, Client Relationship Building, Credit, Credit Products, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales Opportunities
**Competencies**
Business Acumen, Client Relationship Management, Credit Analysis and Verification, Customer Experience Management., Decision Making and Critical Thinking, Effective Communications, Industry Knowledge, Managing Multiple Priorities, Portfolio Management - 1, Prospecting., Sales Negotiating, Selling., Tech Savvy
**Work Experience**
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, or PhD is desirable. Industry experience is typically 8 + years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
Bachelors
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards ( .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice ( to gain understanding of how PNC may use or disclose your personal information in our hiring practices.