69,441 Client Service Assistant jobs in the United States
Asset Owner Client Service, Assistant Vice President
Posted 9 days ago
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Job Description
The Asset Owner Client Service AVP role is responsible for client engagement, change management and client solutioning, along with service-level governance across the global organization.
The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen, we need teams to help our clients navigate the organization. In your role, you will strive for cutting-edge solutions that are straightforward and scalable. You will help us build resilience and execute day-to-day deliverables at our best.
As an Asset Owner Client Service AVP you will:
- Monitor client satisfaction including day-to-day service quality and deliverables across the global organization for an assigned group of clients;
- Support query management and resolution directly with clients and by way of acting as a "central point of contact" for internal teams;
- Lead project management on client-driven initiatives and coordination of open item activities with clients;
- Oversee change management coordination including fund openings, closures, transitions, restructures, etc.;
- Assist with client documentation maintenance, including AML, FTTOP, client review packages, etc.;
- Assist with identification and implementation of consistent operational best practices across the organization;
- Build and maintain strong client and inter-departmental relationships;
- Ensure client needs are proactively identified and manage potential internal issues impacting client satisfaction;
- Coordinate issue resolution and client communication where appropriate, including operational and regulatory matters; and
- Be responsible for identifying any unusual or potentially suspicious transaction activity and report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures.
These skills will help you succeed in this role:
- Strong critical thinking, problem solving, and decision-making skills;
- Effective communication, interpersonal, and organizational skills including excellent time management and prioritization;
- Independent initiative, performing well under pressure, and simultaneously handling multiple assignments; and
- Excellent administrative and organizational skills with the proven ability to multi-task and to work efficiently to meet client deliverables
Bachelor's degree, preferably within accounting, finance, or economics; At least 5 years work experience in accounting, finance, mutual fund operations, or related career; and Strong computer competence (Microsoft applications: Excel, Word, etc.)
State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Salary Range: $80,000 - $132,500 Annual
Assistant Client Service Specialist
Posted 14 days ago
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Job Type Full-timeDescriptionProvide superior service and administrative support for department.Provide prompt and efficient assistance according to agency procedures and guidelines in the completion of administrative functions, when necessary.Work in conjunction with Customer Service Representative or Sr. Customer Service Representative and provide service to customers, processing endorsements, copying, scanning, ordering MVR's, physical damage inspections, etc.Request loss runs and issue binders, identification cards, certificates of insurance and requests for proof of insurance.Retrieve documents from carrier websites and file in Image Right.Process transactions carefully paying attention to detail on a timely basis to minimize the potential for any errors and omissions exposure.Assist in follow up of outstanding claims in accordance with agency guidelines.Maintain professional accreditation necessary to meet agency standards.Participate in continuing education programs when available.Build and maintain a favorable and professional work relationship with other staff members.Communicate with Supervisor/Manager any issues to ensure excellent customer service.Adhere to workflow procedures and follow guidelines to reduce the risk of E&O claims.Adhere to established employee manual policies and guidelines.Promptly report all E&O claims and potential E&O claims.Maintain confidentiality in all aspects of client, staff, and agency information.If not already licensed, pursue, and receive P & C license within first year of employment.Perform other duties and projects as assigned. Requirements College degree preferred, high school diploma or equivalent required.Experience and knowledge of Microsoft Office programs.Experience with Vertafore a plus.High level of organizational ability with attention to detail.Works effectively and relates well with others including superiors, colleagues, and individuals inside and outside the company in a professional manner.Demonstrated ability to communicate effectively.Salary Range is $37,500 - $42,500.The salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.MS24Salary Description hourly
Customer Service Assistant
Posted today
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Job Description
Performs variety of clerical and cashier duties pertaining to servicing gift shop customers and maintaining financial records of gift shop revenue.
Essential Responsibilities:
+ Services customers. Maintains knowledge of merchandise. Locates replacement stock. Receives cash, check and credit cards for payment. Replenishes shelves as needed.
+ Balances monies against register tape at end of day. Prepares deposit bag for bank. Enters daily revenue on monthly summary form. Processes summary forms for accounting department at month end. Transmits Visa/MasterCard data via automatic draft capture machine. Prepares register for opening. Ensures appropriate bills and change in safe.
+ Orders over-the-counter (OTC) products from wholesalers, purchasers, and other vendors. Processes and reconciles invoices and related OTC documents.
+ Gathers, computes and compiles statistical data regarding shop revenue for routine reports, inventory review, cost information and other studies.
+ Operates standard office equipment. Operates OTC ordering software and equipment.
+ Receives and checks-in new merchandise. Verifies accuracy and condition of items against invoices/packing slips. Reports discrepancies to manager.
+ Provides volunteers with direction, support and monitoring as needed.
Basic Qualifications:
Experience
+ Minimum three (3) months of cashier experience.
Education
+ High School Diploma or General Education Development (GED) or equivalent related experience.
License, Certification, Registration
+ N/A
Additional Requirements:
+ Ability to operate cash register and calculator, give proper change, prepare bank deposits and resolve cash register errors.
+ Demonstrated knowledge of and skill in customer service, oral communication, problem solving and teamwork.
Preferred Qualifications:
+ Purchasing experience.
+ Ability to work under minimal supervision.
+ Post high school training in related field.
COMPANY: KAISER
TITLE: Customer Service Assistant
LOCATION: Honolulu, Hawaii
REQNUMBER: 1341349
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
Customer Service Assistant
Posted 4 days ago
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Description
The Opportunity:
Now is your chance to help move America's freight as a Customer Service Representative (CSR) with Roehl Transport, a Forbes Magazine Best Mid-Sized Employer, and an ATA Presidents' Award-winning carrier!
As a CSR, you manage the awarded freight volume from your customers, solicit freight, and develop additional business with your customers. Your work ensures our drivers make a great living and helps us generate revenue while building our book of business with customers.
The Fit:
In this role, you work directly with customers, fleet managers, and your customer service team to develop business, find creative solutions and build strong relationships established on trust. Therefore, you must possess the following skills
+ Effective & timely communication with a diverse audience
+ Creative problem-solving
+ Strategic thinking
+ Collaboration
+ Strong desire to develop and learn new skills
The Wage:
You will earn a competitive salary and have the opportunity to earntwomonthly bonuses Additionally, you are eligible for medical, dental, 401k, profit sharing, and paid time off. We even offer tuition reimbursement if you are interested in advancing your education.
The Company:
Roehl Transport was founded by Everett Roehl in 1962 when he began providing motor carrier service with a single truck. Sixty years later, Roehl Transport, still family-owned, has grown to one of the nation's largest, most progressive, and safest transportation and logistics companies.
At Roehl Transport, our values guide our daily interactions with each other and our customers. Each day we live our values of Safety, Driver Driven, Innovation, Unity in Diversity, Delivering Success, and Do the Right Thing. We work hard and have fun collaborating as we accomplish our goals.
Customer Service Assistant
Posted 5 days ago
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This position is for EPES Transport, Inc., a division of Penske Logistics, based in Greensboro, North Carolina **.** The primary purpose of the Customer Service Assistant role is to ensure the efficient handling of customer service tasks and support the overall operations of the Customer Services Department. This involves managing administrative and clerical functions, processing orders, and coordinating activities to facilitate smooth logistical operations and maintain high levels of customer satisfaction.
This position is based in Rockwall, TX
Shift: Monday - Friday, 7am -4pm or 7:30am - 4:30 pm. (Onsite)
**Major Responsibilities: **
- Schedule and coordinate load times with planners and ensure alignment with available equipment.
- Receive and enter load tenders from customers through various channels (email, fax, phone, EDI), and update the system with appointment details.
- Obtain and update necessary details related to purchase orders and trailers in the system.
- Assist Customer Service Representatives with their duties, provide temporary coverage for account activity, and handle rescheduling of missed or late loads.
- Demonstrate support for the Penske Quality Management System (PQS) and perform other duties as assigned to maintain service standards.
- Other projects and tasks as assigned.
**Qualifications: **
- At least 1 year of customer service experience required
- HS Diploma / GED required
- Independent problem solving skills required
- Intermediate computer skills
- Regular, predictable, full attendance is an essential function of the job
- Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
**Physical Requirements: **
- The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
- While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
Job Category: Administrative
Job Family: Customer Experience
Address: 2890 B S Goliad Rd
Primary Location: US-TX-Rockwall
Employer: EPES Transport System, LLC
Req ID: 2509195
Customer Service Assistant
Posted today
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Job Description
Description
iBUYPOWER is looking for a Customer Service Assistant to join our ASD Team. They are responsible for supporting the Customer Service and Technical Support staff with various requests and needs, such as locating and retrieving orders for the staff to process cancellations or make changes, updating logs, transferring paperwork and orders to various departments. The candidate should be detail-oriented, organized, hard-working, have willingness to learn, have good communication skills, and self-motivated to provide effective support in a fast pace environment.
Key Responsibilities
- Provide administrative support to the company via CSS, Tech, and other departments as necessary
- Communicate information clearly to department representatives when it comes to issues with sales orders/RMAs
- Process sales orders, order cancellations, and RMAs for the CSS and Tech departments
- Monitor and update CSS department logs to keep the department informed
- Retrieve orders from the warehouse for processing of order changes and cancellations
- Update data for reports in support of the company
- Data entry of orders, performance metrics, and tracking records
- Aid departments in creating a training timeline/program to ensure smooth transition for new employees
- File and follow-up on shipping claims for shipped products
- Maintain inventory control/transfers for repair parts and assist in quarterly inventory counts, as assigned
- Other administrative duties as necessary
Qualifications
- Good administrative and office skills
- Good interpersonal and verbal and written communication skills
- Must have demonstrated problem solving and organizational skills
- Ability to manage multiple tasks in a fast-paced, deadline-driven environment
- Ability to work independently with limited supervision
- Ability to work overtime as needed
- Proficient in Microsoft Office and Google Drive
- Warehouse and office experience is a plus
- Experience with shipping via FedEx, UPS, USPS, and Freight carriers a plus
- Willingness and ability to work remotely, as needed
- Must be a good team player with a positive attitude and a willingness to learn
Benefits
- Medical, Dental, Vision Insurance
- PCP & Specialist Office Visit Reimbursements
- Basic Life Insurance
- PTO & Sick Leave Days
- Paid Holidays
- Day Off to Celebrate Your Birthday
- 401K & Employer Match
Customer Service Assistant
Posted today
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Job Description
Job Description
Customer Service Assistant
Company: Style Netbox
Location: Cincinnati, OH
Schedule: Monday to Friday, 8 hours per day
Salary: $29 – $2 per hour
About Us
At Style Netbox, we believe that every brand is a canvas waiting to be transformed into a masterpiece. We’re not just a marketing agency; we’re your creative partners on a journey to redefine your brand’s potential. With a fusion of artistry and strategy, we weave stories that captivate, designs that inspire, and strategies that propel your business forward.
Job Description
We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. In this role, you will be the first point of contact for our customers, providing them with exceptional service and support. Your primary responsibility will be to ensure customer satisfaction by addressing inquiries, resolving issues, and offering guidance on our products and services.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with a friendly and professional demeanor.
- Provide accurate information regarding products and services to assist customers in making informed decisions.
- Resolve customer complaints and issues promptly, ensuring a positive outcome.
- Maintain detailed records of customer interactions in the database to track issues and solutions.
- Assist in processing orders, refunds, and exchanges according to company policy.
- Collaborate with other departments to address customer needs and ensure seamless service delivery.
Qualifications
- High school diploma or equivalent required; further education or certification in customer service preferred.
- Proven experience in customer service or a related field is an advantage.
- Excellent verbal and written communication skills with a strong focus on customer interaction.
- Strong problem-solving skills and the ability to think critically in challenging situations.
- Familiarity with customer relationship management (CRM) tools and other relevant software applications.
- Ability to work both independently and as part of a team in a fast-paced environment.
Benefits
- Competitive hourly pay ($29 – 32 per hour).
- Opportunities for career growth and advancement.
- Skill development and professional training.
- Collaborative and creative work environment.
- Full-time, Monday to Friday schedule for work-life balance.
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