38 Client Service jobs in Kenosha
Client Service Specialist
Posted today
Job Viewed
Job Description
Heritage Tile seeks a Client Services Specialist to join our Operations team in Verona, WI.
Heritage Tile is a company of dedicated professionals making a difference by creating beautiful spaces and restoring historical places all around the world. We are redefining how tile is designed, produced, promoted and distributed. Get in with a company that appreciates creativity, resourcefulness and collaboration.
As a Client Services Specialist, your role will be to assist clients in a wide range of new construction and remodeling projects, hospitality design, historic preservation and sustainable building. You will be assisting clients on all aspects of tile design, installation, care & maintenance, historical references, aesthetic details, color and finish, and coordination with other surfaces in a variety of tile applications.
Qualifications:
- BS/BA, architecture/interior design preferred
- 3-plus years experience
- Excellent interpersonal communications
Responsibilities:
- Organize and coordinate project activities through order placement & fulfillment
- Provide design solutions using advanced visualization tools
- Deliver educational services through continuing education coursework
Heritage Tile offers excellent compensation based on qualifications, experience and potential for advancement. We are building a dynamic & creative culture that values individual contribution and resourcefulness, offering exceptional opportunities for personal and career growth.
About Heritage Tile
Heritage Tile, LLC is a producer, marketer and distributor of specialty ceramic tile and stone products, representing a growing brand portfolio of exclusive collections sourced directly from tilemakers around the world. To learn more about Heritage Tile go to
Industrial Client Service Leader
Posted 17 days ago
Job Viewed
Job Description
**Requisition ID:**
42736BR
**Business Unit:**
IND
**Job Description:**
*** This position can be based in any of our CDM Smith offices ***
CDM Smith is seeking an Industrial Client Service Leader to help further accelerate the growth of our Industrial business unit by identifying promising new opportunities, winning exciting new projects and growing key client accounts. This individual will bring experience identifying and selling consulting, engineering, design-build and EPC (engineer, procure, construct) projects across CDM Smith's target industrial client markets and capabilities. This individual has helped clients successfully implement industrial infrastructure and facility capital projects, meet water management objectives, comply with environmental requirements, or address other related needs. As an integral member of our dynamic Industrial team, the Client Service Leader contributes by:
- Leading business development, client engagement, client service management, and strategic marketing for multiple major industrial clients in the U.S. including hi-tech facilities
- Developing and maintaining high value relationships with industrial clients
- Growing market share by partnering with senior project managers and key technical specialists as they work for clients to deliver high quality projects
- Collaborating with our award-winning technology group to stay at the forefront of leading-edge tools that improve project delivery for clients
- Implementing short and long-term strategies that contribute to the growth and profitability of CDM Smith
**Job Title:**
Industrial Client Service Leader
**Group:**
IND
**Employment Type:**
Regular
**Minimum Qualifications:**
- Bachelor's Degree.
- 10 years of related experience.
- PMP (PMI), CCM or DBIA certification is required (within 12 months of hire or promotion onto the Approved Project Manager list).
- Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
- Equivalent additional directly related experience will be considered in lieu of a degree.
**Preferred Qualifications:**
- EPC business development experience in industrial markets with demonstrated client relationship building in at least one of the following areas: oil/gas, chemicals, food/beverage, power, utilities, mining/mineral, and industrial water and wastewater
- Bachelor's degree in engineering preferred
- Excellent interpersonal and communication skills.
- MBA, MS or MA degree
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! ( Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
20%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Pay Range Minimum:**
$119,829
**Pay Range Maximum:**
$209,726
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Hybrid Work Options may be considered for successful candidate.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Industrial Client Service Leader
Posted 17 days ago
Job Viewed
Job Description
**Requisition ID:**
42736BR
**Business Unit:**
IND
**Job Description:**
*** This position can be based in any of our CDM Smith offices ***
CDM Smith is seeking an Industrial Client Service Leader to help further accelerate the growth of our Industrial business unit by identifying promising new opportunities, winning exciting new projects and growing key client accounts. This individual will bring experience identifying and selling consulting, engineering, design-build and EPC (engineer, procure, construct) projects across CDM Smith's target industrial client markets and capabilities. This individual has helped clients successfully implement industrial infrastructure and facility capital projects, meet water management objectives, comply with environmental requirements, or address other related needs. As an integral member of our dynamic Industrial team, the Client Service Leader contributes by:
- Leading business development, client engagement, client service management, and strategic marketing for multiple major industrial clients in the U.S. including hi-tech facilities
- Developing and maintaining high value relationships with industrial clients
- Growing market share by partnering with senior project managers and key technical specialists as they work for clients to deliver high quality projects
- Collaborating with our award-winning technology group to stay at the forefront of leading-edge tools that improve project delivery for clients
- Implementing short and long-term strategies that contribute to the growth and profitability of CDM Smith
**Job Title:**
Industrial Client Service Leader
**Group:**
IND
**Employment Type:**
Regular
**Minimum Qualifications:**
- Bachelor's Degree.
- 10 years of related experience.
- PMP (PMI), CCM or DBIA certification is required (within 12 months of hire or promotion onto the Approved Project Manager list).
- Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
- Equivalent additional directly related experience will be considered in lieu of a degree.
**Preferred Qualifications:**
- EPC business development experience in industrial markets with demonstrated client relationship building in at least one of the following areas: oil/gas, chemicals, food/beverage, power, utilities, mining/mineral, and industrial water and wastewater
- Bachelor's degree in engineering preferred
- Excellent interpersonal and communication skills.
- MBA, MS or MA degree
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! ( Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
20%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Pay Range Minimum:**
$119,829
**Pay Range Maximum:**
$209,726
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Hybrid Work Options may be considered for successful candidate.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Client Service Specialist (Verona)
Posted today
Job Viewed
Job Description
Heritage Tile seeks aClient Services Specialist to join our Operations team in Verona, WI.
Heritage Tile is a company of dedicated professionals making a difference by creating beautiful spaces and restoring historical places all around the world. We are redefining how tile is designed, produced, promoted and distributed. Get in witha company that appreciates creativity, resourcefulness andcollaboration.
As a Client Services Specialist, your role will be to assist clients ina wide range of new construction and remodeling projects, hospitality design, historic preservation andsustainable building. You will be assisting clients on all aspects of tile design, installation, care & maintenance, historical references, aesthetic details, color and finish, and coordination with other surfaces in a variety of tile applications.
Qualifications:
- BS/BA, architecture/interior design preferred
- 3-plus years experience
- Excellent interpersonal communications
Responsibilities:
- Organize and coordinate project activities through order placement & fulfillment
- Provide design solutions using advanced visualization tools
- Deliver educational services through continuing education coursework
Heritage Tile offers excellent compensation based on qualifications, experience and potential for advancement.We are building adynamic & creative culture that values individual contribution and resourcefulness, offering exceptional opportunities for personal and career growth.
About Heritage Tile
Heritage Tile, LLC is a producer, marketer and distributor of specialty ceramic tile and stone products, representing a growing brand portfolio of exclusive collections sourced directly from tilemakers around the world. To learn more about Heritage Tile go to
Industrial Client Service Leader - Electric Utilities

Posted 17 days ago
Job Viewed
Job Description
**Requisition ID:**
42095BR
**Business Unit:**
IND
**Job Description:**
*** This position can be based in any of our CDM Smith offices ***
CDM Smith is seeking an Industrial Client Service Leader to help further accelerate our successfully growing business with electric utility clients across the US. This person will lead our growth in the utility sector by identifying promising new opportunities, winning exciting new projects and growing key client accounts. This individual will bring experience identifying and selling consulting, engineering, design-build and EPC (engineer, procure, construct) projects to electric utilities including T&D, substations, generation, civil works, geotechnical, and environmental projects. This individual has helped utility clients successfully implement power grid upgrades, expansion, resilience, and sustaining capital projects and programs as well as general infrastructure and facility capital projects, comply with environmental requirements, or address other related needs. As an integral member of our dynamic Industrial team, the Client Service Leader contributes by:
- Leading business development, client engagement, client service management, and strategic marketing for multiple major utility clients in the U.S.
- Developing and maintaining high value relationships with utility clients
- Growing market share by partnering with senior project managers and key technical specialists as they work for clients to deliver high quality projects
- Collaborating with our award-winning technology group to stay at the forefront of leading-edge tools that improve project delivery for clients
- Implementing short and long-term strategies that contribute to the growth and profitability of CDM Smith
**Job Title:**
Industrial Client Service Leader - Electric Utilities
**Group:**
IND
**Employment Type:**
Regular
**Minimum Qualifications:**
- Bachelor's degree.
- 12 years of related experience.
- Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
-Equivalent additional directly related experience will be considered in lieu of a degree.
**Preferred Qualifications:**
- EPC business development experience in industrial markets with demonstrated client relationship building in the investor-owned and publicly-owned power utility sectors.
- Bachelor's or Master's degree in engineering preferred
- Excellent interpersonal and communication skills.
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! ( Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
30%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Hybrid Work Options may be considered for successful candidate.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Industrial Client Service Leader - Electric Utilities

Posted 17 days ago
Job Viewed
Job Description
**Requisition ID:**
42095BR
**Business Unit:**
IND
**Job Description:**
*** This position can be based in any of our CDM Smith offices ***
CDM Smith is seeking an Industrial Client Service Leader to help further accelerate our successfully growing business with electric utility clients across the US. This person will lead our growth in the utility sector by identifying promising new opportunities, winning exciting new projects and growing key client accounts. This individual will bring experience identifying and selling consulting, engineering, design-build and EPC (engineer, procure, construct) projects to electric utilities including T&D, substations, generation, civil works, geotechnical, and environmental projects. This individual has helped utility clients successfully implement power grid upgrades, expansion, resilience, and sustaining capital projects and programs as well as general infrastructure and facility capital projects, comply with environmental requirements, or address other related needs. As an integral member of our dynamic Industrial team, the Client Service Leader contributes by:
- Leading business development, client engagement, client service management, and strategic marketing for multiple major utility clients in the U.S.
- Developing and maintaining high value relationships with utility clients
- Growing market share by partnering with senior project managers and key technical specialists as they work for clients to deliver high quality projects
- Collaborating with our award-winning technology group to stay at the forefront of leading-edge tools that improve project delivery for clients
- Implementing short and long-term strategies that contribute to the growth and profitability of CDM Smith
**Job Title:**
Industrial Client Service Leader - Electric Utilities
**Group:**
IND
**Employment Type:**
Regular
**Minimum Qualifications:**
- Bachelor's degree.
- 12 years of related experience.
- Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
-Equivalent additional directly related experience will be considered in lieu of a degree.
**Preferred Qualifications:**
- EPC business development experience in industrial markets with demonstrated client relationship building in the investor-owned and publicly-owned power utility sectors.
- Bachelor's or Master's degree in engineering preferred
- Excellent interpersonal and communication skills.
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! ( Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
30%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Hybrid Work Options may be considered for successful candidate.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Service Delivery Representative

Posted 17 days ago
Job Viewed
Job Description
Your Tasks Inventory Management & Control:
* Create deliveries daily and monitor order processing.
* Monitor stock availability to ensure timely order clearance.
* Support account and purchasing team to troubleshoot order issues.
* Manage inventory updates, promotional planning, customer return cases, and inbound planning.
* Coordinate return shipments (e.g., create return labels).
Client Issue Resolution:
* Communicate with customers on order status and expected delivery dates.
* Prepare and maintain status reports for client, management, and internal communications.
* Oversee customer accounts to ensure SLAs are met.
* Assist the Account Manager in providing data, advice, and resolving problems.
Process Optimization & Documentation:
* Continuous involvement and support with departmental process improvements
Business Reviews & Client Consultation:
* Participate in business reviews with the customer.
Operational Leadership & Oversight
* Work closely with operations to ensure program requirements are met.
Your Profile
* At least two years of Customer Service Experience
* At least 2 years using Microsoft Office; intermediate to advanced level experience in Excel required
* High School Diploma or equivalent, but college degree, preferred
* Must display initiative and flexibility to work in a fast-paced, changing environment
* Microsoft Office experience in PowerPoint and Power BI
* 3PL, Supply Chain, Logistics or similar experience, preferred
* Ecommerce experience, preferred
* SAP knowledge, a plus
* Project management experience
* Strong organizational skills
* Solid analytical ability
* Strong verbal and written communication skills
* Effective management of time and multi-tasking
* Ability to work independently and with others
We Offer
* Medical, Dental, Vision, Life Insurance, and Disability Pay.
* 401(k) with company matching up to 6%.
* Paid Time Off, including paid holidays.
* Flexible Spending Accounts.
* Voluntary benefits such as legal and financial assistance, pet insurance, and more.
* Employee Assistance Program.
* Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
* Commuter benefits.
* Employee engagement activities.
EOE Protected Veterans/Disability
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About the latest Client service Jobs in Kenosha !
Customer Service Delivery Driver
Posted 22 days ago
Job Viewed
Job Description
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
- Valid driver's license
- Excellent communication and customer service skills
- Must annually pass a DOT regulated medical exam
- Must have a good driving record
- Ability to operate a delivery van and handheld tablet device
- Must be able to lift up to 50 lbs. with or without reasonable accommodation
- Must be at least 21 years old
- May require chauffer's license in some states
Desired Previous Job Experience/Education:
- High School Diploma or GED
- Any customer service experience
- Any deliver driver experience
We continuously accept applications for roles like the one posted. Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicant's qualifications and our organizational priorities.
- Provide excellent customer service while delivering orders to the customer
- Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers
- Ensure a high degree of professionalism and personal presentation when interacting with customers
- Drive a company vehicle safely and in accordance to Kroger's driving standards
- Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
- Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
- Control and maintain an accurate record of customer deliveries
- Assist fellow drivers that may encounter difficulties while out delivering
- Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
- Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
- Complete pre-inspections check of company vehicle before use and report any defects to supervisor
- Operate company provided technology devices for mapping and customer interaction
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Customer Service Delivery Driver Flexible PT
Posted 10 days ago
Job Viewed
Job Description
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
- Valid driver's license
- Excellent communication and customer service skills
- Must annually pass a DOT regulated medical exam
- Must have a good driving record
- Ability to operate a delivery van and handheld tablet device
- Must be able to lift up to 50 lbs. with or without reasonable accommodation
- Must be at least 21 years old
- May require chauffer's license in some states
Desired Previous Job Experience/Education:
- High School Diploma or GED
- Any customer service experience
- Any deliver driver experience
We continuously accept applications for roles like the one posted. Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicant's qualifications and our organizational priorities.
- Provide excellent customer service while delivering orders to the customer
- Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers
- Ensure a high degree of professionalism and personal presentation when interacting with customers
- Drive a company vehicle safely and in accordance to Kroger's driving standards
- Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
- Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
- Control and maintain an accurate record of customer deliveries
- Assist fellow drivers that may encounter difficulties while out delivering
- Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
- Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
- Complete pre-inspections check of company vehicle before use and report any defects to supervisor
- Operate company provided technology devices for mapping and customer interaction
- Must be able to perform the essential job functions of this position with or without reasonable accommodation