What Jobs are available for Client Support Specialist in Las Vegas?

Who We Are
Were the worlds only 100% union-label supplemental benefits provider, proudly partnering with over 40,000 unions and associations worldwide. For more than 60 years, we've been dedicated to protecting hardworking families by providing supplemental and permanent benefit solutions they can count on for financial security.

The Opportunity
Were looking for driven, service-minded professionals to join our fully remote team. You'll connect with union members who have already requested benefits information explaining their options, answering questions, and guiding them through the enrollment process. No cold calling or lead chasing just meaningful conversations with people who need what we offer.

Your Responsibilities

• Handle inbound and outbound calls with prospective clients

• Schedule and lead virtual benefits presentations

• Explain available programs and coverage options in clear, simple terms

• Complete all applications and documentation with accuracy

• Deliver outstanding service and maintain organized client records

• Participate in leadership training and skill development programs

What You Bring

• Excellent communication and people skills

• Professional, positive, and energetic approach

• Customer service or sales background (preferred, not required)

• Basic computer skills and comfort in a virtual environment

• Ability to collaborate effectively with all levels of the team

• Legal authorization to work in the U.S. or Canada

What You'll Get

• Full benefits package after initial period

• 100% remote position no commuting, no dress code

• Flexible scheduling that supports your lifestyle

• Weekly pay plus performance-based monthly bonuses

• Annual incentive trips to top destinations like Cancun, the Bahamas, and Las Vegas for high performers

• Rapid career advancement with clear promotion paths

If you're ready for a rewarding career where you can help others, grow your skills, and enjoy flexibility and unlimited earning potential apply now and start building a future you're proud of.

Customer Service Insurance Representative

Have you ever considered creating a career path of becoming a licensed insurance representative? Good news! Foundever will invest in YOU- We cover your training, testing, and insurance licensing costs! 

As a Customer Service Insurance Representative at Foundever, your primary role will be to handle inbound calls regarding customer's insurance policies. You'll assist callers with inquiries about coverage, policy endorsements, certificated, binders, billing, or policy modifications. Expect to manage a high volume of billing calls, especially around military paydays on the 1st and 15th of each month. While awaiting your state license, new hires will focus solely on billing inquiries.  

This position requires you to be onsite. Must live within 50 miles of the Las Vegas Site: 420 E Pilot Rd, Las Vegas NV, 89119 

Why You Should Join Us 

• $18-$20/hour 
• Enjoy 100% paid professional training. 
• Comprehensive benefits including medical, dental and vision 
• Wellness Benefits including our Employee Assistance Program 
• 401 (k) with company matching 
• Paid Time Off 
• Employee Discounts 
• Career Growth, 93% of managers promoted within! 
• Extra earnings through bonus programs and referrals 

What We’re Looking For

• Must be at least 18 years old to apply.  

• High School Diploma or GED equivalent is required  

• Preferred: 6 months to 1 year of relevant experience in the customer service industry — we’re looking for someone ready to hit the ground running!  

• Must have open availability – flexibility is key!  

Key Skills 

• Ability to navigate system tools to search for answers & information 
• Connect with customers, clients, insurance carriers, and internal teams to provide coverage information and policy recommendations with empathy and compassion 
• Self-motivated and eager learner with a strong sense of accountability, consistently driven to excel in training and on-the-job performance 
• Able to complete collegiate-level coursework to prepare for the state exam. 
• Strong organizational skills 

About Foundever 

Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Military Partners 

We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.

Equal Opportunity Employment (EEO) 

Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

Interested in Becoming Part of Our Team? 

Visit us at and connect with us on Facebook, LinkedIn, and Twitter.

Retail Customer Service Representative

Eagle Promotions is seeking a Retail Customer Service Representative. This role supports key business clients and retail partners through high-level customer service, order management, and internal coordination. The ideal candidate will have prior experience managing B2B customer accounts, working with internal departments, and ensuring a seamless client experience from order entry through delivery.

This is not a retail store or call center position; we are looking for individuals with experience supporting corporate clients in a product-based environment.

Job Description Summary:

The Retail Customer Service Representative at Eagle Promotions will have the opportunity to work within an established team to service the needs of our Retail customers along with other assigned clients. As an integral part of the retail team, you will be responsible for the accurate processing of customer purchase orders as well as other assigned duties as needed.

Order Management Responsibilities:

• Process orders accurately and in a timely manner
• Purchase order components as needed for fulfillment
• Manage orders and revisions within the customer order system
• Route paperwork and purchase orders (POs) through the internal system from order initiation to completion
• Identify and resolve stock issues as they arise
• Communicate order status and PO updates to assigned leads
• Maintain awareness of all active orders, including expectations and any changes
• Organize and maintain accurate inventory counts for all pre-printed production goods
• Maintain up-to-date retail style packets for easy reference
• Cross-train to support other team members as needed

Required Skills:

• 2+ years of experience in account management, corporate customer service (B2B) or purchasing in promotional products or custom apparel industry
• Knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) required
• Familiarity with FileMaker and ESP sourcing online not required but highly desired
• 1 - 2 years of data entry experience
• Must be extremely organized and detail oriented
• Must be confident with learning new processes, computer programs, and retaining information
• Expert in task and timeline management, order processing, and warehouse operations
• Excellent Problem-Solving Skills
• Maintains composure and is not deterred by difficult processes or challenges
• Looking to constantly improve service in both internal and external facing interactions
• Must possess positivity and bring a “can-do” attitude to every situation
• Maintain courteous and patient working relationships with customers and co-workers
• Must be fluent in English, the ability to speak Spanish is a plus

Education & Experience:

• High school diploma or associate degree required

Company Expectations:

• Uphold the company culture and mission statement
• Deliver exceptional customer service within company guidelines
• Demonstrate a positive attitude, motivation, and eagerness to learn
• Exhibit strong work ethic, punctuality, and a sense of responsibility
• Work collaboratively, communicate effectively, and show commitment to team success
• Communicate clearly and professionally — verbally, in writing, and through active listening
• Show awareness and sensitivity to diverse backgrounds and perspectives
• Accept constructive feedback with adaptability and professionalism

Overview

Who We Are: PracticeTek is a market leader in practice management software for chiropractic (ChiroTouch, ACOM Health), optometry (RevolutionEHR), and therapy practices (ClinicSource) across the United States. We are a growing, privately funded organization that stays ahead by innovating, growing, and developing new products and services for the health and wellness profession. Our software helps practitioners create a positive in-clinic experience for patients, from scheduling to treatment to payment and insurance processing.

Department Overview: The Technical Support department is vital for our company, proactively assisting customers by troubleshooting and providing information regarding the software’s function. Our team applies Microsoft Windows and networking fundamentals to diagnose environmental issues that affect software performance and connectivity. Each customer case requires creative thinking, soft skills, and technical expertise to solve, with cross-departmental communication and escalation when needed to delight our customers.

Your Career Opportunity: As a Technical Support Associate at PracticeTek (dba ChiroTouch), you’ll benefit from a defined career path that develops your Microsoft Windows operating system, local networking fundamentals (TCP/IP), Microsoft SQL Server, and EHR/EMR software troubleshooting practices. This role is ideal for those seeking an entry point into IT practices and corporate software solutions. You will learn applicable communication and technical skills to advance your technical career. We are an ever-growing company looking to expand our team!

Your Areas of Accountability: A Technical Support Associate has responsibility for the following outcomes:

• Determines eligibility by comparing client information to requirements
• Answers phone calls from clients to identify and resolve technical issues affecting proprietary applications in Microsoft Windows operating system and Apple iOS environments
• Utilizes active listening and empathy skills
• Strives to meet or exceed call center metrics and service levels
• Schedules and engages in follow-up calls with clients regarding ongoing technical issues
• Resolves technical escalations from the Product Support phone and chat team
• Troubleshoots issues which may occur during database updates, new software installations, and server migrations
• Tracks and monitors all client interactions using Salesforce CRM system
• Coordinates with peers to provide proper coverage for all appointments

• 1-2 years of experience in a customer service/support role is required
• 1-2 years of computer application-based technical support experience or IT experience is required
• Previous call center experience is required
• Excellent verbal and written communication skills with emphasis on phone etiquette
• Works hard with little supervision
• Detail-oriented with exceptional documentation skills
• Working knowledge of Microsoft Windows administration tools
• Basic understanding of Microsoft SQL Server
• Basic understanding of network concepts including NETBIOS over TCP/IP fundamentals
• Apple iPad & Parallels knowledge is a plus
• Familiarity with HIPAA regulation is preferred

PracticeTek is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.