11 Client Support Specialist jobs in Temecula

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**Job Description**
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About BioLife Plasma Services 
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations. 
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. 
About the role: 
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS). 
How you will contribute 
You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE). 
You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities. 
You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility. 
You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable. 
You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents. 
You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs. 
What you bring to Takeda: 
High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements 
Currently licensed or certified in the state where responsibilities will be assigned: Registered Nurse (RN), Nurse Practitioner (NP) or Physician Assistant (PA)
Current Cardiopulmonary Resuscitation (CPR) and AED certification 
Fulfill state requirements (in state of licensure) for basic IV therapy 
Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist 
Two years in a clinical or hospital setting 
What Takeda can offer you: 
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases.   At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include medical/dental, paid time off and retirement benefits, all in a fast-paced, friendly environment. 
More about us: 
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. 
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. 
**BioLife Compensation and Benefits** **Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
USA - CA - Temecula
**U.S. Hourly Wage Range:**
$36.96 - $50.82
The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
USA - CA - Temecula
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
**Job Exempt**
No

Job Description

Job Description

Summary/Scope of Work:

Provide technical support for computer and communications systems, ensuring they operate smoothly and reliably.

Job Description:

The Systems Support Specialist will provide technical assistance and support to end-users for computer systems, hardware, software, and network issues. This role is responsible for the installation, configuration, and maintenance of technology, as well as resolving technical problems in a timely manner. The ideal candidate will have strong problem-solving and communication skills, with a focus on delivering excellent customer service.

Duties and Responsibilities:

• Provide first-line technical support via phone, email, or ticketing system for all hardware and software issues.
• Troubleshoot and diagnose problems with desktops, laptops, servers, printers, and other peripherals.
• Install, configure, and upgrade software, operating systems, and other applications.
• Manage user accounts, including provisioning, access permissions, and password resets.
• Assist with network troubleshooting and ensure connectivity is stable and secure.
• Maintain accurate and detailed documentation of all support requests, resolutions, and system configurations.
• Train new and existing users on IT systems and best practices.
• Collaborate with other IT teams and external vendors to resolve more complex issues.
• Participate in special projects and initiatives, such as system deployments and upgrades.

Minimum Requirements:

• US Citizenship
• Prior experience in IT support or help desk role
• Experience with help desk ticketing systems
• Familiarity with network concepts and troubleshooting and remote desktop tools for providing support
• Ability to lift 50 pounds, bend, stoop, crawl, stand, pull and reach

Required Education

• High school diploma or equivalent
• A+ Certification from CompTIA

Desired Qualifications and Skills

• Associate or BA in Computer science, engineering or a related discipline
• Able to operate various operating systems, such as windows, Unix or macOS
• Background in or working knowledge of the Military
• Operations, Training Development, Doctrine Development, or Combat Development

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be
construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed, and perform special projects as assigned.

OT Training Solutions, LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.

Job title: Parent Partner/ Parent Peer Support Specialist

Reports to: Behavioral Health Director

Status: Full-Time GRANT FUNDED May 31, 2026

Location/s: 4070 Mission Ave., Oceanside CA 92057

The Organization

Operation Samahan (OpSam Health) is a Federally Qualified Health Center (FQHC) that serves the San Diego County community. Founded in 1973 in a barber shop in Downtown San Diego by Filipino health professionals offering services to immigrants who did not have the finances, linguistic skills, or ability to navigate the health care system. Today, Operation Samahan has evolved into a diverse community health center with services available in National City, Mira Mesa, City Heights, and Rancho Penasquitos. We provide primary care, dental, behavioral health, family planning, integrative health and wellness, healthy eating, civic engagement, and other health related services to the uninsured, underinsured, and underserved families of all income levels regardless of their ability to pay.

JOB PURPOSE

Opsam Health is seeking a dedicated and culturally competent Parent Partner to support the families of students enrolled in the Resourceful Adolescents Program (RAP-A). The ideal candidate will be a or qualified to be trained as a Parent Partner/ Parent Peer Support Specialist. The candidate must have lived experience as a parent of a child/children that had mental health issue/diagnosis and received psychotherapeutic services, and or psychiatric services. This role involves promoting family engagement, self-advocacy, and the development of natural community supports. The role will also provide care coordination services for the family, while teaching the parents and other supports of the child/adolescent, how to navigate various child-serving/ community service systems on their own.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Family Engagement and Support:

• Provide support, encouragement, and mentorship to parents of children participating in the RAP-A program.
• Promote self-advocacy and help families develop natural community supports and protective factors.
• Assist families in understanding and navigating the behavioral health system, juvenile justice system, child welfare system, education system, early childhood care, and regional centers.

Individual and Group Coaching:

• Offer individual coaching and support to parents, helping them articulate their concerns and participate actively in their child's treatment plans and goal setting.
• Facilitate support groups for parents, providing resources, encouragement, and a connection to other parents experiencing similar challenges.
• Provide monthly parenting workgroups at the schools for staff, parents and community members.

Education and Training:

• Educate parents on different behavioral health practices, medication options, and evidence-based practices to assist them in making informed decisions about their child's care.
• Provide training to primary caregivers and professionals on the parent perspective, including topics such as racial and ethnic disparities, implicit bias, and racial trauma.
• Provide training to clinicians and Opsam Providers on engagement strategies for working with parents and children and youth to reduce barriers to accessing health services.

Advocacy and System Navigation:

• Advocate on behalf of families within various systems, ensuring that their rights and the rights of their children are upheld.
• Model and mentor interactions with different child-serving systems, promoting positive and effective communication.
• Assist families in building independence, self-advocacy, and sufficiency.

Crisis and Safety Management:

• Develop and implement crisis and safety management plans in collaboration with families and professionals, schools, and clinics.
• Provide education and support around crisis and suicide awareness/prevention for children and their caregivers.

Quality Management

• Contributes to the success of the organization by participating in quality improvement activities. Take part in peer audits. Attends appropriate QA meeting and trainings. Performs job duties within scope of practice, and in accordance best practices, in a legal and ethical manner.

Privacy Policy and HIPAA Compliance

• Maintain privacy of all clients, employee and volunteer information and access such information only on a need-to-know basis for business purposes.

• Comply with all regulations regarding corporate integrity and security obligations. Report unethical, fraudulent, or unlawful behavior or activity.

QUALIFICATIONS

Knowledge, Skills, and Abilities:

• Lived Experience: Must be a parent of a child/children who struggled with behavioral health challenges/ diagnosis and who received psychotherapeutic or psychiatric services.
• Education: High School diploma or GED.
• Communication Skills: Strong listening, active listening, dispute resolution, confidentiality, documentation, and team communication skills.
• Behavioral Health Knowledge: Understanding of behavioral health services and symptoms, common childhood mental health diagnoses, prevention and early intervention services, and the impact of isolation, stigma, grief, guilt, and depression on families.
• Crisis Management: Knowledge of crisis and safety management plans, domestic violence, and suicide awareness/prevention.
• System Navigation: Familiarity with the behavioral health system, juvenile justice system, child welfare system, education system (SELPAS, IEP process, and community school districts), early childhood care and education, and regional centers/ social services safety net program.